Based on 2.350 opinions finded in 2 websites
Based on 2.350 opinions finded in 2 websites
Opinions
Friendly & helpful staff...nice service
Mark Wheway . 2024-11-17
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Simply the best spoons around polite staff and friendly customers never a issue here ( just need the cob webs cleaned from the lights )
Neil Non of your business . 2024-11-16
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Great place staff very friendly food very quick and hot great service 👍
mark-daniel hutchinson . 2024-11-14
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Good food and drink at ridiculous low prices
William Lane . 2024-11-12
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Great staff prompt service with a smile
Graham Timmins . 2024-11-09
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Disabled toilets not marked out of order so as opened door smell hit me. Spoke to manager and said out of order asked him Where signage git snapped back at saying it was there. HOW RUDE NEEDS CUSTOMER RETRAINING. JUST BECAUSE MANAGER HE NEEDS TO SET AN EXAMPLE
Debby Cadman . 2024-11-09
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Nice spoons, lovely staff, proper beer.quality guinness.bargain prices.
Viv Hayden . 2024-11-07
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A good wetherspoons food tends to be good for a spoons. Good sized portions and great value for money as it seems to be cheaper here than other spoons. Seating area outside always nice too
Danny Gill . 2024-10-30
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Beer was cheaper than more expensive establishments. High quota of bald folk.
Fil hill . 2024-10-20
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Great pub food (korean fried chicken) is always spot on and the selection of drinks is excellent always like the pub and the staff there are great highly recommended
Glenn Tipton . 2024-10-19
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Truly a 5 Star pub! I love the place. It's actually my favourite pub, it off all the pubs I've been to (not just out of all the wetherspoons pubs). I'm grateful that it's on my doorstep. The staff have always been polite and good at their job and the cold produce well made food. Good prices Clean Spacious but can also hold a lot of groups of friends in their own spaces, while having the choice to mingle with other strangers/groups if they want. The best setup in my opinion.
Steve Garratt . 2024-10-08
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Quick service and clean.Decent food served hot. Beers pretty good too.Roomy but like most Witherspoons upstairs toilets. Worth a visit if your in the Area. Had a breakfast on my return trip here. Only a small breakfast but good value and well cooked. Just over £1 for a tea or coffee plus a refill. Very hard to beat. Good morning trade there, too.Food served very quickly
vince m . 2024-10-03
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Served me some stale chocolate cake last night. No staff members floating around to tell. 🤮
R A . 2024-09-30
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Totally disappointed with the service received today by a skinny, tall young blond lady.
George Dimitrov . 2024-09-29
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Bloody lovely never had a bad experience
Ella Price . 2024-09-19
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Amazing place to be the chequers is electric new pub manager is a absolute geeza staff and food were amazing on the Saturday
Josh Bissett . 2024-09-11
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Great pub and food and prices love it
Nick Southorn . 2024-09-07
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It was a Wetherspoons breakfast. Nuff said.
Daniel Pardoe . 2024-09-07
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This was a fantastic pub for drinking, with a highly stylish interior! This is contributed to from the chandeliers and red patterns on the wall, counter is nicely presented too. I had a refreshing pint of Kopparberg, enjoying the outdoor seating in the sunlight!
K. Peake . 2024-09-07
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My son and I usually come here after swimming at the crystal leisure centre The food is reasonably priced and so are the drinks too being a weatherspoons. It always seems to have a few people in but we've never had a problem getting a table.
Mathew Ellis . 2024-09-01
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Plenty of space for everybody. Food served quickly. Cheap and cheerful.
Polly Wolly . 2024-08-27
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Worst Wetherspoons I have ever been in. Poorly maintained, waited 20 minutes for coffee cup then machine not working. Trying to run a busy pub on a skeleton crew is never a good idea. Stop being so mean and employ some staff.
Tom Barnes . 2024-08-27
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I've now, after many years changed my opinion on Weatherspoons portion sizes. For me the days have gone, from you get what you pay for, to now being overcharged for what is realistically little more than a snack. We all know too well that everything has become so much more expensive so I'm thaking that into account. A friend of mine eats here as good as every Saturday, it's a treat really, the photos I see add icing to my own experience. In future, even though I can afford it, I will seriously think twice about ordering anything other than a pint or two. Portion size is no longer adequate, it's no longer a meal its a part measure. Other chains are heading the same way, but not yet to the degree I experience with Wetherspoons.
Dave Whale . 2024-08-22
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Cavernous spoons at start of high street, pleasant staff, only negative toilets up a long flight of stairs. Standard spoons fare, incredible value with trad brekky and unlimited hot drinks 2 for less than a tenner! Parking can be a problem but good local transport links close by.
Andy Dearn . 2024-08-15
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Good food, and a great choice of drinks at very reasonable prices. Staff are friendly enough, and tables are cleaned quickly after use. The place is clean and tidy. It has a couple of small outdoor seating areas at the front and back. Parking in the area is the only problem.
Kevin Dent . 2024-08-15
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Food came out quickly nice and warm, ordered from the app drinks arrived almost immediately! Great staff and great service would recommend
Eddie S . 2024-08-10
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It's just a normal spoons pub. Nothing special , but it is always busy
Richard Homer . 2024-08-10
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Sirloin steak was tough, even hard to cut. Beer was very good Staff were friendly and efficient
Steve Watts . 2024-08-09
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Had breakfast/ coffee. Very good and quick. Toilets really clean.
Colin Green . 2024-08-07
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Visited with a couple of friends and the atmosphere was so dull and kind of judgmental… the service was poor as well. They gave me the wrong drink and when I enquired about it the server LAUGHED in my face and told me that’s just how the drink is made when that is in fact not the drink I ordered. Food was not enjoyable at all. The pizza I had was sickening. I will not be returning in the future, your money is better off spent elsewhere.
Jayce B . 2024-08-07
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First time having a breakfast and was not disappointed. Quick service, food tasty, customer service good, highly recommend. Refillable coffee/ tea and decent quality. Will definitely be back. We had a large breakfast and a large veggie
L P . 2024-08-06
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Took my son to the town prior to starting college. Popped into the pub for lunch and a drink. All the staff were friendly, polite & professional. Great service, price, and food was lovely. Unable to use the app for table service, connected to their WiFi, but still didn't work. Unable to get any service in their.
Jon Homer . 2024-08-06
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Good food, good beer, good seating. What's not to like.
Paul Perry . 2024-07-29
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Cracking pub in a really lovely town. Definitely worth a detour
John Overton . 2024-07-28
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Great food, great prices and great fast service. Couldn't ask for more 👍
Dean Chilcott . 2024-07-24
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Wetherspoons. Nothing else to say. Always good. Only down side is very little parking for this one.
michael gallear . 2024-07-23
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Nice pub. Friendly staff. Rectified lemonade issue with no issues.
Kerry Mayo . 2024-07-20
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Good food and excellent service. This used to be my local.
Mark Daley . 2024-07-13
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It's a wetherspoons nothing special,
Hazzy B . 2024-07-09
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Food was good, nice atmosphere and good bar service.
c P . 2024-07-07
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Lovely day at fete in Stourbridge today tht we would pop in b4 our journey home ..only to be humiliated and intimidated by the T#a# behined the bar !!! Waited ages to b served for 1 tea 1 coffee ( not hard) ..young blonde lady saw us...ignored us! My husband asked why we we being ignored ...young man came over with quirkey hair and sarcastic smirk !!! ( same as the blonde) ..Told him what i wanted .(.trying to find change ( save giving him a £20) ..Then he said " Oh are you trying to find your pennies"? Cheeky mor#n ..never mind you will age one day ..and myb Karma will come around ..Disgusting service!!! ..One star was for the tea !!! So upsetting .
Elaine josephine morris . 2024-07-07
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Can't beat a Wetherspoons breakfast. The breakfast wrap is divine. Nom, Nom, Nom...
Julie Cooper . 2024-06-23
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Standard Wetherspoons decor and layout.
Becky Thomas . 2024-06-20
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Yes, this is your typical JD Wetherspoons establishment, so if you have visited any of the chains other pubs you know what you are getting. As usual, this is a large pub/restaurant, so there is plenty of space and tables. The day we visited, we had no problems getting a table. Using their app was quick and easy, with the food being served to us within a very short time. Piping hot and for pub food was delicious. Great value as always with JD Wetherspoons, and this ticked all the boxes so well worth a stop if you are in Stourbridge.
Barry Horne . 2024-06-19
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Really nice food at a reasonable price with friendly staff.
Paul Millward . 2024-06-18
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Big pub, nice atmosphere, cheap and wide range of drinks and clean toilets. Couldn't rate on the food as the kitchens unfortunately was closed
Vicki Hogg . 2024-06-16
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Dull and unfriendly Monday 10th June 630 ish. Young lady behind bar struggled to utter a word. 2 meals ordered peri chicken and lemon chicken, stone cold , returned to cook. Foul language heard from managers during banter exchange with cook. I was with my 13 year old daughter. Totally unimpressed, we live in Oldbury, stopped useing Court of request for the same reasons. So decided for a change, let's try Stourbridge. Ha well the nature it seems is indemic to Spoons. God help them.
Glenn M . 2024-06-14
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Too cheap, did 6 double Whiskeys in an hour, absolutely lethal.
Neil Griffiths . 2024-06-05
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Food was awful glaze on chicken was like wallpaper paste tasted like it I know it's not cordon bleu standard but half chicken still had lungs stuck inside ribs, that should have been picked up at processing point before it even arrived at restaurant. Chicken over microwaved supposed to be finished on chargrilled no evidence.Bar drinks no fruit garnish (lemon,)no choice of gin just Gordon's, real ale flat ! Not the best experience
bharati griffiths . 2024-05-30
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Had a couple of coffees and my friend had a lemonade. Beautiful view, friendly staff and incredibly cheap
Bryoni Barbosa . 2024-05-28
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Never again, my sisters steak came undercooked, chips and onion rings were burnt on all meals (oil change) steak sauce came in the boat it was microwaved in.. will certainly renew our after swim venue. Service was standard as you'd expect for a spoons but steak club certainly could have been better.
Tracey Dean . 2024-05-27
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Nice little pub.. the beer prices are good.£3.20 for Carling
John Bretherton . 2024-05-18
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Its a spoons cant really fault them aside the trek to the mens toilets.
jordan robbins . 2024-05-16
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Popped in for a quick meal Food was nice
Tracey Johnson . 2024-05-14
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Good breakfast, and very reasonable too
Rosemary Lawley . 2024-05-03
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Food was excellent, more whale and chips than fish and struggled to finish it all. Great wetherspoons with a big room and variety of tables to suit people just drinking or dining. Small smoking area to the side and pavement seating in front. Great little wetherspoons with all the choice of food and drink you'd expect, cooked to a good quality
Katherine Wilkins . 2024-04-26
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Crackin breakfast, everything was hot on the plate even the bacon excellent, best breakfast I've ever had in a wetherspoons. The staff who served me were really polite
paul s . 2024-04-25
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It filled a 30 minute wait with a quick cheap drink. Wouldnt eat here as always lukewarm
Jus H . 2024-04-24
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Number of staff members varies. Food could be served on hot plates. Menu is getting very boring. Service is usually good .
Melanie Griffiths . 2024-04-16
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Good atmosphere but I noticed that a lot of people were dealing drugs
DAMON Stuart Grosvenor . 2024-04-16
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Staff don't listen and get drink orders wrong, but it seems getting it wrong and not caring or putting it right is common place and not restricted to spoons. we even had to wipe the table ourselves this evening
Janet Crook . 2024-04-12
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Had a good time overall, staff often made mistakes with which sauces we ordered but gave us the correct ones as soon as we asked
Leo Chen . 2024-04-10
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Double burger with chips well burger was rubbish and think they had run out of chips there were 10 on the plate, will not eat there again
lol stupid vids . 2024-04-10
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Always lovely food one of the better weatherspoons
jayne evans . 2024-04-06
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It was very busy and only one girl delivering the meals out meals were standing quite a while on the hatch waiting to be brought to the table the chips were not very warm tbf...
Jean Borwell . 2024-04-04
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11" meat feast very poor not a lot of Chicken. Ham etc an no Rocket much better at Cross Kingswinford
Rob dunn . 2024-04-02
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Good atmosphere and food .wetherspoons are the best pubs.
Steve Fulford . 2024-04-02
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Standard Wetherspoons - better than some and worse than others. Staff are always friendly. Foods normally good. Decent pints and selection.
Sam C . 2024-03-19
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Pleasant staff, the food was the same as you get at most wetherspoons and the pub was reasonably busy with a nice atmosphere. It does take a while for food to arrive when it's a bit busier
Anna Cole . 2024-03-17
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Very nice food Staff friendly Bit chilly in there my grandaughter was cold and kept her coat on
Sue Harper . 2024-03-17
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Always friendly and helpful the staff here really look after you. My friend had his gloves returned after week, that’s customer service.
Matt Savage . 2024-03-10
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Drinks often take quite a while to come to the table, but that's it.
Jake Harvey . 2024-03-09
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I came in on my own to have a drink as I was waiting for a lift and I as I came in I was welcomed by the lady behind the bar and she had a chat with me as I was waiting for my drink very nice lady
Rosemary B . 2024-03-07
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A traditional old family pub situated at the beginning of Stourbridge High Street. It has an enormous lounge with quite an impressive central island bar, although the interior decor is starting to show its age . The service is fast and efficient, more than other Wetherspoon pubs that I have been to. So, it is still is a good experience, worth going to at least once to know.
the right way english school . 2024-03-07
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1st visit Good quick bite. Nice large room needs a little TLC but all ok. 2nd visit Popped in again just for a couple of drinks was a bit quieter this time as after 2.30. cheap drinks and pleasant staff member serving so all good.
Angela Yates . 2024-03-06
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It is good, the fish and chips is very good so probably everything else in terms of food should be good. The service is extremely helpful but burocratic, which in some ways is not good for a pub because it should be human., not clinical.
Richard George James Jackson . 2024-03-03
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Great set up in here with the island bar and the abundance of windows makes for a bright and airy experience. All staff very friendly and helpful. Despite a limited choice of guest cask ales the Exmoor Gold was A# 👍🏻
Mark Nicholson . 2024-02-27
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Good place to go. Happy and cheerful. Family friendly xxx
Carol Hadlington . 2024-02-24
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We just had a drink, a really great spoons.
Alan Payton . 2024-02-11
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I find that in my opinion the chequers is not as good as it was ever since the new manager a lady known as Siobhan took over. She’s very abrupt and got no hospitality towards her customers. She’s loud and bossy . Iv been a customer there for years and go in most days. The atmosphere is awful . Friday the 9th of February there was nearly an empty pub and it’s been like that fora while. An incident occurred where a customer was threatened and nothing was done the staff didn’t ask him to leave . When the customer told Siobhan she said what do you want me to do a F——-g about it. And I know this is what was said as the person who was threatened was my brother. I thought weatherspoons was a safe place. 😖
Stephanie P . 2024-02-10
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Saturday special breakfast Top of the the class
Ashley Cairns . 2024-02-05
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I've had a bad one here before thought I'd give em another chance how wrong was l could count the beans on one hand and cold two eggs very snotty not cooked on top mushroom was nice sausage dry best thing was refillable tea..I know its cheap but I left most of it on my plate
MARTIN L . 2024-02-03
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Admits to be open until midnight but has locked the doors at 11pm
Roberto Ross . 2024-01-26
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Need more and better coffee machines always breaking down and long queues
david wood . 2024-01-20
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I’d avoid and head to one of the other similar places nearby. I arrived at around 11am with two kids looking for a bit of brunch after swimming. Ordered on the app fine, but our 3 small breakfasts and hot drinks. First issue was having t queue for a coffee for nearly 10 mins because one machine was out of service, and the food didn’t come for over 30 minutes. When it did arrive, the food was cold, but the plates boiling, indicating it had been sitting on the hot plate waiting to be collected for ages. Clearly the issue here is front of house. When the food arrived, we were offered a meagre and rushed ‘thanks for waiting’, and not given cutlery. Don’t get me wrong, I know it’s a Spoons and I don’t expect anything above the most basic service, but this was poor. A number of other recent reviews have said the same thing, so clearly the place is long-term, if not permanently, understaffed.
Andrew S . 2024-01-14
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Stop skimping on avocado on toast
jennifer cutcliffe . 2024-01-14
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Large wetherspoon. Was quiet when I went in , service was good.
Dana Meddings . 2024-01-11
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Good value for money and the service was great.
Peter Wall . 2024-01-11
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Lovely little place. Very friendly staff.
Dave Medlicott . 2024-01-08
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Would have preferred bacon and egg on toast or bap instead of muffin.
Valerie Gadd . 2024-01-06
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Typical Spoons with a fine range of food & drink.
Rovi Osinborn . 2024-01-03
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Visited this pub with my family today and we waited over 40 minutes for our food and when it arrived one of the burgers was burnt and missing the bacon. We sat near to the kitchen serving area I noticed food sat on the server for a good 10/15 minutes before plates were completed to be sent to tables. I noticed and could hear a female member of staff (I presume a manager as she was dressed differently to the others) shouting at staff in an unfriendly manner. When our food arrived it looked like the child’s jacket potato had fallen out with the large plate it was on and the few beans barely made it a meal! The only meal that looked half decent was the children’s nuggets and chips!!! The ultimate burger was the one that was like burnt cardboard thrown on a plate as if the person preparing it didn’t care, how whoever served that thought it was presentable needs to be retrained on how good should be served, in no way was it fit for human consumption! It was also missing the bacon that should have been on it. I highlighted it as quickly as I could to a male member of staff who was very apologetic and said they would sort another burger for me. I could not fault this male member of staff as he was very understanding and sorted the issue straight away however it should never have come to a customer in that condition.
Rebecca Harris . 2024-01-01
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Typical Wetherspoons, has everything you would expect, food/drink etc. Toilets are upstairs but does have a disabled toilet downstairs.
Ian . 2023-12-30
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The service was awful and staff were rude. I ordered drinks via the app which had taken 40 mins to arrive. Personally the pub isn’t very well run.
Bratcht . 2023-12-19
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Didn't give me the strange Welsh cider
Jack Havinga . 2023-12-16
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I think this pub needs a new manger to run the pub, because the one the pub as got now shuv is down right disrespectful to staff and customers the pub may busy but she treats ever one in the pub like dirt on the bottom of you shoe I hope JD wetherspoons dose something about this and its amazing why most of the staff have changed I wonder why, she shouts at customers from across the bar and staff the ticket was mainly all on red this wasn't like that before when Charlotte was managing the bar only when shuv came on did it all got to sh#t, if you chat to the regulars like I did there not happy with shuv and her customer service she is single handly going to keep bring the pub reception down to the point it shuts I would start asking customers what they think and look at why all the staff left in the first place, food was delivered way before our drinks the food was perfect service off bar staff and floor staff great up untill shuv came in.
caB8097KE . 2023-12-16
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Beer available on the app but when you come to order it ... its gone. Happened a number of times now
Julie Johnson . 2023-12-12
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The most miserable staff I’ve ever encountered, slow service, incorrect orders, food left standing at the service station under heat lamps for over 15 minutes for old not to even come out all at once. The two women behind the bar never broke a smile and the waiters made a very good job of making it look like they were busy but actually just ignoring the service bell. Also refused to put an allergy notice to the kitchen. Won’t be returning in a hurry.
Georgina J . 2023-12-10
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Sound place quality for price point cannot fault staff always friendly
duncan watson . 2023-12-09
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Good food, friendly service ... A classic "Spoons" with marvelous chandeliers!
John Evans . 2023-11-30
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1513 Opinions
DO NOT RECOMMEND THIS PUB !!! Went in on the 25th November with 2 of my friends to enjoy some food and catch up. One of said friends had a bottle of pepsi from the shop next door and within 2 seconds of opening and not even having opportunity to take a sip she had the landlady shouting at her from across the bar making hand signals to which she then alerted the owner of the pub and she stated in an aggressive tone “dont think you can come in here and drink stuff in MY pub” and laughed and giggled with another member of staff which is extremely unprofessional behaviour. I was stood at the bar as this all happened the owner of the pub was taking my order and was making comments to me about my friend not knowing i was with them so i asked her if there was an issue i needed to speak to my friend and if she wanted us to leave to which she changed her whole complete attitude towards the situation after i said to her “thats the table that im sat at”. Also, when bringing our order over a member of staff slammed it down onto the table and huffed n puffed n walked off. Not only that but the chips were cold and had next to no cheese on them and were also green. Furthermore, whilst sat talking to my friends there were 2 ladies cleaning a table next to us and one of us glanced over as you do and one of the ladies said “i swear to god if she looks at me like that one more time”. Personally to me that sounds like a threat. I just think that there is a huge lack of professionalism within the business and i think that the staff members need to take into account that they are there to work and not sit around and gossip about teenage girls. My friend who was drinking the pepsi has a history of low blood sugar, is prone to passing out and had just finished work so was exhausted and needed a refreshment. If the employee had directly came over to us and politely explained she doesn’t allow outside drinks then we would have understood but what we don’t understand is the vileness of the whole situation.
1610 Opinions
Popped in today 30/11/24 3pm, service not great, the bar staff more interested in talking to each other than focusing on the customers. The management needs to step up and change this. They sell pints on tap sometimes, but you usually have to have your choice of beverage topped up to the full amount as some of the staff have not been trained to pull a full pint it would seem.
2309 Opinions
Food was nice but the portion was small. Had burger and chips and it looked like a children's meal. Staff got mixed up with the food and a drinks order and for so close to Christmas there was no atmosphere. Compared with the bankfield inn which I got to quite a lot I was disappointed.