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3.8

Based on 1.776 opinions finded in 2 websites

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Nº 589 in 866 in Dudley

Nº 75 of 103 British in Dudley

CUSTOMERS TALK ABOUT DISHES WITH..burntsteakscookedpieoldpaychillichickenfishpuddingroundpotatoroastonionsaladsteaklady

comment_iconOpinions

Thank you everyone for excellent food, great service and an evening enjoyed by the 10 members of the Bayliss family.

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Pamela Bayliss . 2025-02-27

MORE AT Google

A peaceful country pub that is cosy and offers great value food and drink. Staff were all friendly throughout. I would visit again.

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Vin Chenzo . 2025-02-22

MORE AT Google

We visit here every week, the staff are very friendly, food is great and good value for money.

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Helen Perry . 2025-02-21

MORE AT Google

Had a great night for our sisters 40th birthday, food was great service was excellent

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Elaine Brookes . 2025-02-20

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Me and my daughter was ill from here I had fish she had nuggets the others we went with wasn't ill just had Tummy ache. They didn't have the grill working due to gas leak however never stated on website otherwise I'd of gone else where, they did put notices up in pub about it but too late for us to go elsewhere as the time. Stated didn't want certain chips then they ignored. Food wasn't up to standards, when food did arrive the lady touched a bit of the food with her hand what I removed as that was disgusting to say the least) Didn't bother saying anything to server as we would of waited longer than what we originally did that was 30+ minutes and I don't need any confrontation with kids being present. Will be dodging this pub, used to be amazing but has sadly been going down hill. Such a shame. We also asked to be in a high backed seats due to disability and they gave normal chairs what didn't do the lady any good.

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Lucy Evetts . 2025-02-20

MORE AT Google

As always a warm welcome by the staff we were greeted by name and shown without delay to our table

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Bernard Williams . 2025-02-14

MORE AT Google

The service was fab, extremely friendly staff. The food was piping hot and portions were very generous. Overall delightful visit for a cheeky weeknight dinner 👍🏻

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Jane Buswell . 2025-02-13

MORE AT Google

The service is friendly and warm, the food is always lovely, and we enjoy the whole ‘vibe’ of the pub.

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Jamiee-Louise Addis . 2025-02-13

MORE AT Google

Fab place , staff were great and the meals were great value - 2 for £13 was a bargain , will certainly return and recommend to family and friends

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Jannet P . 2025-02-12

MORE AT TripAdvisor

We have lunch at The Black Horse, Illey Lane every Wednesday. We prebook our table and have extremely good service from the staff. Food is very good and reasonably priced. The Black Horse offers, via the app, are very good and allows us to come on a weekly basis. We arrived this Wednesday to find our usual wine and glasses waiting for us on our prebooked table, which was a very nice welcoming thought. We would strongly recommend The Black Horse to anyone. Plenty of parking space and an all round good dining experience. Keep up the good work Black Horse. Trish and Alan Table 4 😊

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Patricia B . 2025-02-12

MORE AT TripAdvisor

The pub offered the usual pub grub from a mainly similar menu on offer these days. Traditional meals, burgers & steaks. Prices are very reasonable compared to the bistro places. You can download the app & get offers sent to you. Service was efficient from going to the bar to place your order. The staff were very friendly & engaging. Desserts were large & very good value for money. There is a good selection of beers & the bar staff were quick to serve people.

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Malcolm Hinton . 2025-02-02

MORE AT Google

I thurt the chicken Wos dry in the flatbread rap but the fries were good

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Yvonne Dews . 2025-01-30

MORE AT Google

Over all a nice place, quite, nice food. Food did take a while to come out, but when it did it was hot and fresh.

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Wayne Hinton . 2025-01-28

MORE AT Google

Really love this place me an my wife pop here for the fish and chips and allways come here staff are lovely and polite and been our local since 😊

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Junaid Hussain . 2025-01-28

MORE AT Google

We had not been there for a while and when we went in we had to waite a while to get served the inside did not look upto there normal standards the glasses weren't clean they had to stop the dish washer to get me a cup and the tables outside didn't look clean and the floor had not been swept in my opinion I think the standards have dropped a bit I hope they can turn it around because it is a lovely pub and it is usually busy what little staff were on looked rushed off there feet doing several jobs

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Paul Stevenson . 2025-01-26

MORE AT Google

We sat at a table which smelt heavily of damp. One chair had a big chunk missing out of the padding. Food took over 45 minutes to arrive. My meal was so dry I left most of it. My son's burger was too spicy despite asking if it was as he wouldn't eat it. Drinks were nice. We didn't stay for dessert as we were a bit disappointed with the food. Staff were nice and friendly.

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Victoria Buchanan . 2025-01-26

MORE AT Google

Nice pub great staff cosy place to enjoy the countryside food was great

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h gosai . 2025-01-21

MORE AT Google

Lovely atmosphere. Friendly staff. Food was lovely

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Karen Hands . 2025-01-16

MORE AT Google

Amazing little place . Team are always a delight, always going above and beyond to make sure we were happy , use this place regularly and not disappointed us yet

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Emma P . 2025-01-12

MORE AT TripAdvisor

Staff very pleasant. Food excellent

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Jackie Fewtrell . 2025-01-09

MORE AT Google

Great dinner with brilliant service , food was fast and still hot when brought out . Come here all the time and it’s always top standard

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Susan J . 2025-01-08

MORE AT TripAdvisor

This place has changed, the food was good but not as good as it used to be

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Kalli J . 2025-01-08

MORE AT Google

Always great food! Staff are very kind and welcoming 🙏 especially rhona always making sure our needs are fulfilled

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Adam Williams . 2025-01-05

MORE AT Google

The staff are friendly and helpful . Food was delivered quickly and was lovely. Couldn't fault anything

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Lynne Wright . 2025-01-04

MORE AT Google

Rhona was brilliant with her fast service to our table making sure everything was ready and that we was happy with our meal, the food was absolutely delicious and i enjoyed every piece of it!!

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holly g . 2025-01-01

MORE AT TripAdvisor

We had a gorgeous meal here with family today; meal was very good value for money. Staff were polite and helpful- Rona, our waitress, was exceptional! Thanks for a great experience!

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Kirsty P . 2024-12-28

MORE AT TripAdvisor

I used to enjoy coming here but not so much anymore. Sat to the right of the door with my family of six. Another table was occupied shortly after infront of us and we just couldn’t move. Incredibly uncomfortable for us My daughter and I ordered the fish and chips. It was utterly disgusting. My sister in law had a bowl of salad that had to be left due to it looking worse for wear and my niece and nephew barely touched their meals because they said it didn’t taste nice The male member of staff, whom could be the manager, is rather straight faced and always appears hostile I feel I will not be returning

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Esther G . 2024-12-27

MORE AT TripAdvisor

Chicken on Gyros kebabs was cold and dry. Chicken curry was tasteless.

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Nick Thornton . 2024-12-23

MORE AT Google

Awful staff. Very rude. Food was worst quality I have had. Cheap processed food, not even warmed up. Still cold. See Trip adviser.

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Neil Tucker . 2024-12-20

MORE AT Google

My partner and myself have been going for lunch for a few mouths now and love it

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Graham Taylor . 2024-12-20

MORE AT Google

Great atmosphere, excellent food and friendly staff , nice price too. Keep up the good work .xxx

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Beverley Harris . 2024-12-15

MORE AT Google

Very nice food, and friendly host.

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Freddo . 2024-12-09

MORE AT Google

Food was lovely, very tasty indeed, it was very busy but waitresses held their own. We had a barman who looked after us during our time here, what a asset he is, he made us (5women) feel relaxed, he was just an all round good barman. Would highly recommend 👌

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Joanne Fletcher . 2024-12-04

MORE AT Google

Went for a Birthday meal, place was heaving, service wasn't compromised. Foods good, and red hot. What more do you want?

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Chris Davis . 2024-12-03

MORE AT Google

I was pleasantly surprised by the Blackhorse excellent value for money.Will definitely go there again

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Duncan Gray . 2024-12-03

MORE AT Google

I had a 5oz steak, blue with curly fries. The steak was amazing. Not sure of prices, has it was brought by a friend

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J . 2024-11-30

MORE AT Google

Good Food, cooked as requested, fair prices. Classic mixed grill excellent and tandoori chicken skewers.

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david hughes . 2024-11-28

MORE AT Google

Earlier today, my husband and I went for lunch at the Black Horse, Illey. The food was tasty and hot. The lady who served at our table was very pleasant and helpful.

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Rosemary Sargent . 2024-11-28

MORE AT Google

Food was lovely and with 40% off mains you simply couldn’t beat the value for money. Nice pub in nice location

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Michael walwyn . 2024-11-27

MORE AT Google

Great Food and Great service lovely atmosphere

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Dawn Snow . 2024-11-25

MORE AT Google

Previously visiting the black horse in northfield and having a pleasent experience there, I was rather excited to try this Black horse, however I was VERY dissapointed by the lack of effort this restaurant has to offer. The enviroment was like no where I have ever been before, It was smelly, stinky, it quite frankly smelt like a SEWAGE. It was more so a pub than a place to eat, which I found highly suspicious, seeing so many advertisments outside the building of how lovley the food is there. The food was okay, but I couldnt fully enjoy it because I was pestered by a fly every 5 seconds. It put me off my food and the place all together, I will not be returning, and if you are hygienic you wouldnt too.

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Denita Kuluziza . 2024-11-24

MORE AT Google

My family & I have been using the black horse for many years .. we have always received excellent service from staff & have never had a bad meal .. Being able to bring our dogs to the pub is another bonus which is why we keep coming back .. Thank you to all the staff

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Dennis Menace . 2024-11-20

MORE AT Google

Good food and very friendly staff and a nice pub and it was nice to see Rhona.

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Mark Williams . 2024-11-19

MORE AT Google

Service was very quick staff made sure everything was okay

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barry coates . 2024-11-18

MORE AT Google

Cheap and cheerful, service quick and food just your normal pub grub, you used to get a small bit of salad with the starters but you don't anymore.

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Samantha Bull . 2024-11-16

MORE AT Google

Lovely quiet place for a meal. The food was delicious and we had the best service. Our favourite place.

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K . 2024-11-14

MORE AT Google

Lovely cosy pub friendly staff Reasonably priced lovely food and dog friendly

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Janet Parks . 2024-11-11

MORE AT Google

Great Food, Great Value, Great Service

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Bernard Williams . 2024-11-01

MORE AT Google

Great cosy place with lovely food, drinks and staff

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Claire Kolkowski . 2024-10-31

MORE AT Google

Absolutely love this place went this evening for a family meal all the staff are very welcoming and go the extra mile they helped me hide a birthday cake for my daughter and served it to the table with candles and sparklers that we had taken with us. Highly recommend the food and service big thank you to Kevin (who makes the best cappuccino ever ) and the rest of the staff

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Stuart Prosser . 2024-10-30

MORE AT Google

Great night even though the place was full to the brim , we came for a family birthday the team and management were excellent , curly dark haired man ensured we had a great visit , will definitely be returning

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Marcus A . 2024-10-27

MORE AT TripAdvisor

Food was very nice,staff were friendly. Would recommend this to my friends

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Robert Oneill . 2024-10-22

MORE AT Google

Good, simple food friendly staff. Well done . Love it

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Jackie Allcott . 2024-10-19

MORE AT Google

dinosaurs and dragons So sad have used the black horse for years but tonight 15 Oct 2024 the starter chicken nachos was cold and smelt like fish the steak had more fat than a fat bird in a cake shop the bottle of wine which to be fair they swopped for a new one was sour and gone off the windows are mouldy and rotten so sad Toilets were clean tho lol

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Carl Holder . 2024-10-15

MORE AT Google

Excellent meal in a lovely place. Great choices, good prices and great atmosphere. The staff were good too.

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Sharon Jones . 2024-10-07

MORE AT Google

I recently visited the Black Horse. The overall experience was underwhelming. First, most of the menu items were out of stock, and to make matters worse, there wasn't any flexibility to adjust or modify anything on the menu regarding dietary requirements or allergies. Adding to the disappointment, the staff believes it is ok to serve plastic sauce sachets directly on the top of the food ( good that the chips was cold 🥶🤦🤣 ) This felt so unhygienic and out of place. Between the limited choices and poor presentation the experience was far from enjoyable. I definitely won't be going back.

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Ani Dragancheva . 2024-09-23

MORE AT Google

Lovely pub, food is amazing and service is always excellent!

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Roni Leigh . 2024-09-09

MORE AT Google

Lovely pub, food is amazing and service is always excellent!

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Roni Leigh . 2024-09-09

MORE AT Google

Friendly staff. Good quality food at a very competitive price 👌

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Carole Grant . 2024-09-07

MORE AT Google

Friendly staff. Good quality food at a very competitive price 👌

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Carole Grant . 2024-09-07

MORE AT Google

Large selection. Reasonable waiting time. Friendly staff. Dog friendly

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Sandra o . 2024-09-04

MORE AT Google

Genuine service good food and drinks

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wayne nash . 2024-09-03

MORE AT Google

Friendly and helpful would recommend

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Stacey Smith . 2024-08-31

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We had dinner completely out of the blue and was very pleased with the food and service. I had the buttermilk chicken burger and waffle for dessert and all was very nice.

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Paul Baker . 2024-08-29

MORE AT Google

Great staff,who'd took due care and attention to my partners food allergies, excellent food and great prices....if you happy to waste £25 on crapdonalds your missing a trick with this place 👌🏻

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Phil . 2024-08-27

MORE AT Google

Would go again good value for money and service good

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Deena Cass . 2024-08-25

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Omg I was shocked by how amazing the stake was I have never had anything that even come close to the great taste especially for the price. Such a beautiful country family pub everyone was so kind and friendly

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Charlotte Revitt . 2024-08-23

MORE AT Google

Lovely evening, good food and staff very friendly

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mary connor . 2024-08-20

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The staff are polite and very helpful. The food is excellent and would come again 👌

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Julie Atkinson . 2024-08-11

MORE AT Google

Fantastic food, fabulous drinks and incredibly friendly staff!

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Lauren Savage . 2024-08-11

MORE AT Google

Changed my review from 2 years ago...we have been back a few times since and has gone downhill each time to the extent that last time we went because relative had allergies we were made to feel we were back at school with attitude from manager...the meal they ordered was chicken skillet with veg the chicken was black...they replaced it without an apology only the waitress was apologetic...gave relative a free dessert but not what they ordered waiting ages for it also... menu has changed no sunday lunches presumably the cook has changed as they like to cremate everything unless they can microwave it.....the furnishings needs replacing the one ladies toilet was broken...such a shame as lovely setting and except for manager lovely staff could go into more depth but won't be back again in a hurry

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Annette Shaw . 2024-08-05

MORE AT Google

Been coming here for years with the family, the food is good value for money and the pub itself is a relaxed atmosphere. Jem, Rhona and Jean are always welcoming and always have time to have a chat. Would recommend 🙂

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Helen Wells . 2024-08-04

MORE AT Google

Hubby booked table online. Came up from Gloucestershire to meet family. Table of 6. Ordered drinks at bar. Staff friendly and efficient. Sat and chatted then ordered via app. It's came out so quickly and was boiling hot! Looked and smelt amazing! As everyone tucked in, there was lots of smiling faces! Food was absolutely fantastic! We all had a lovely couple of hours. Shocked how reasonable the prices were. Food was great value. Thank you! 5⭐

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Sarah Taylor . 2024-08-04

MORE AT Google

Lovely traditional pub with good food and a great atmosphere

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Trudy Clayton . 2024-08-03

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Staff was friendly food served quickly

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Luke Caprani . 2024-07-31

MORE AT Google

We as a family are regular visitors to Black Horse Illey Lane... We are always made to feel welcome and even part of the family... Jackie and the team are fantastic. This is a pub that I wish I lived next door too. Fantastic County Pub feel with a family friendly atmosphere, food is always of good if not great standard.

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Part-onTools . 2024-07-25

MORE AT Google

Went for my best friends Birthday. Staff were lovely. Great food. Good prices. Would highly recommend

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CPTBAZ . 2024-07-23

MORE AT Google

We visited today for a family meal, the girls behind the bar and serving are so welcoming and friendly. Little funny banter behind the bar between the girls. After visiting The Elisabeth Arms in Bilston a few day's ago which is also part of the Sizzling group chain, the staff need to come here for some training on customer service. This country style pub is like a breath of fresh air! Friendly staff, Clean Premises, Excellent and well presented food. Would recommend and definitely return Soon, thanks everyone at The Black Horse Illey for making our Sunday Family meal a pleasure.

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Howard Smith . 2024-07-21

MORE AT TripAdvisor

A very reasonable place for a pint and a meal, no thrills or spills does what it says on the tin. Lovely staff, very friendly.

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Clive Summerbell . 2024-07-16

MORE AT Google

Great food, lovely environment. The staff are really nice here too and friendly, especially Rhona, highly recommend.

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Sam W . 2024-07-12

MORE AT TripAdvisor

lovely staff, quick food service. very welcoming pub!! deffo worth a visit!

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Laine Turner . 2024-07-12

MORE AT Google

Great atmosphere, very friendly staff. Jemma was extra helpful and willing to go the extra mile, would 100% go again!

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Kie Bench . 2024-07-09

MORE AT Google

What can I say, fantastic service from Jemma as always You’ll be guaranteed to hear her before you see her lol, always a friendly welcome and pleasure to visit She deserves a pay rise for the service she offers Thanks Jemma

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Chad C . 2024-07-09

MORE AT TripAdvisor

Was meant to be a nice lunch ended up with stale cold fries you can tell the oil needed changing in the fryer they tasted off and to top it off there was a hair on my steak- I did however get a refund for my lunch my partners was ‘edible’ I really wouldn’t recommend coming here I’ve noticed it’s been going down hill for a while I thought on the off chance I’d try it. Never again

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abbyrose1323 . 2024-07-08

MORE AT TripAdvisor

Funny damp smell kids running a round

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Rachel Bailey . 2024-07-07

MORE AT Google

Brilliant as always especially when Jema and Rhona are serving .

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Mark Wade . 2024-07-04

MORE AT Google

Jem and Rhona are lovely members of staff, highly recommend

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Sam Wade . 2024-07-04

MORE AT Google

Foods amazing cooked to perfection will be coming back soon

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truth. TV . 2024-07-03

MORE AT Google

My partner and myself have been going to the Black Horse twice a week for the last month had lovely food and fantastic staff We went today and sadly the food wasent the same my partner had Surf & Turf and i had Rib & Rump when ordering i was asked how i wanted the Steak cooked i said medium Rare on both sadley My Steak was more rare than medium and my Partners as she got to half of hers the blood ran out which made her fill off i informed a waitress who informed some one who offered us a sweet or drink i payed and we left

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Graham Taylor . 2024-06-28

MORE AT Google

I ordered a well done steak, when it came it was black and smelt of fire, which I will not eat. My girlfriend went up to the bar and told them I won’t eat it and some lady with a bob and glasses decided to be rude and say “well she did ask for well done” and then I got given onion rings instead of egg so she mentioned that too and they just said “well I did say it was an hour wait.” I have panic attacks so I was not happy with my experience at all. Will probs not be coming here again

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Skyler Connolly . 2024-06-27

MORE AT Google

Staff was lovely and dog friendly

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sara gracie . 2024-06-15

MORE AT Google

Found a dead fly underneath my steak 🤢

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jahmel trevis . 2024-06-14

MORE AT Google

The food had hairs in it .and the service was good but there where anoying screaming baby's and some child's running around like it's a softplay so itself is decently bad

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Matt Breakwell . 2024-06-14

MORE AT Google

Always a lovely meal here, great for families, we always look forward to out next visit. Staff are friendly and helpful.

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Dan Halford . 2024-06-13

MORE AT Google

Lovely place to eat very armospheric, i love going there.

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Ros Keenahan . 2024-06-10

MORE AT Google

Nice food and good portion size at a decent price

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Jon Sykes . 2024-06-09

MORE AT Google

Great place to have a family meal. Jem, Jackie and staff are always friendly and welcoming! As always it's been a pleasurable visit! Nathan

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Tares0121 . 2024-06-09

MORE AT Google

Very friendly welcome all the staff are so nice makes you feel like it’s your local service was great and food was hot tasty and filling

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paul robinson . 2024-06-09

MORE AT Google

Walked in and straight back out the smell of dog wee was stomach turning .I understand dog friendly pubs but didn't want to sit n eat with the smell that hits u as soon as u walk in

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Claire Wisniewski . 2024-06-07

MORE AT Google

Great food , staff is very friendly , always come here with kids , keep up the good work ,

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James Wakelam . 2024-06-06

MORE AT Google

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