Based on 933 opinions finded in 2 websites
Based on 933 opinions finded in 2 websites
Opinions
Best roast lamb I've had for ages.
Dave Garland . 2024-11-20
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What a fantastic pub/restaurant! The food was superbly cooked and the range of beers was awesome and well kept. The host was so friendly and obliging and the overall service was excellent. I'll be back again next week
Stephen Kavanagh . 2024-11-08
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First time I have visited this pub since it was taken over. Food is good, my only reservation is the reduction on the choice of real ales. There used to be around six on offer, but now only two, sadly including the ubiquitous Doom Bar.
Alan Shilling . 2024-11-01
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Nice vibrant pub. New landlords are heading in the right direction
Mark Finch . 2024-10-27
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Delicious imaginative food, beautifully cooked, great service and atmosphere, dog friendly in the bar with plenty of comfortable seating.
Ann Lincoln . 2024-10-26
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There were eleven of us having breakfast together after attending Colney ParkRun. Staff were really good. They were friendly and helpful. The food was lovely. The photos are of Eggs benedict, Eggs and avocado on toast, and the full barrel fry up. I was very satisfied with the Eggs benedict, best I've had for a long time. (Complimentary toast too!)
Owen Benton . 2024-10-26
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Lovely place and food. Disappointed that we were sat in like a walkway although we had booked week's in advance.
Jo Bradley . 2024-10-18
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Great food, lovely Staff and dog friendly 👍
James Peck . 2024-10-14
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Really enjoyed small plates. Friendly service and atmo. Will definitely return thank you. See below photo for a mumsie photo
Jacqueline A . 2024-10-01
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First time visit. CERTAINLY won't be the last. All points 5 star. F.O.H Tim made the whole experience superb. He was especially helpful and understanding with our 8 year old diner. Highly Highly recommended
Tony Hull . 2024-09-24
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After going in to The Red Lion in Eaton and getting terrible customer service, we decided to head to The Cellar House, just up the road. What a difference! Met with the most hospitable staff who couldn't have been more friendly and accommodating, very nice lad served us drinks and took our food order (we arrived at 9pm so were very pleased that they served us at all for food!). The food was gorgeous, cooked to perfection and very tasty indeed. Would highly recommend The Cellar House for drinks, food and the staff are great!
Abigail1968 . 2024-09-23
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Had lunch in the garden. Lovely day and great food.
Robert Rix . 2024-09-20
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This pub is making an effort. Nice new interior if not a bit generic. Huge beer garden with tables. Food looks good. A few ales on tap. Nice to sit out the front.
Angus Matthew . 2024-09-20
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Lovely service, food was ok but. They slap on a tip on your bill without telling you on the actual bill or verbally when paying. Probably in the small print in the menu. Quite a few restaurants are doing this at the mo. Shame. It’s my local. Won’t be going again.
milliganmilli . 2024-09-13
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Great experience. Me and my two children dined for lunch at the Cellar house and we were extremely pleased with both the service and the food. With two young children, they were incredibly accommodating and made them feel welcome, even brining out paper and pencils for them to use. The food was excellent and we all throughly enjoyed our meal. A great spot for a fantastic meal with superb service.
dukerarino . 2024-09-04
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Had the halloumi cheese starter and the fish and chips main meal. The halloumi starter was tasty but maybe too big without a different taste to recover. While the fish and chips were a total disappointment. The fish did not taste at all and the battered cover was too oily. I got an upset stomach from it and other party members as well. Maybe a bad day but quite unfortunate.
David Aragão . 2024-09-03
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Lovely food and very well presented but quite expensive for a pub!
Martin High . 2024-08-30
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Excellent pub. Great atmosphere and good food. What more do you want?
Chris Vincent . 2024-08-29
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Excellent experience all round. Great menu. Friendly service. Food of high quality.
Michael Graham . 2024-08-29
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Popped in for breakfast as we cycled past. Gorgeous atmospheric building with a beautiful beer garden. We had the Eggs Benedict which was tasty and the service was first class!
Karl . 2024-08-29
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Simon, David and the entire team have transformed this amazing pub, - every detail. In 16 or so weeks. Wish them every success. The food looks amazing .- I’m converted to Madri which - I thought a long shot 👏
Jaemi Styles . 2024-08-19
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A lovely pub with a great garden. The Sunday lunch was delicious and the staff so welcoming. Would definitely recommend
Hannah Williams . 2024-08-18
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Been here a few times but a 1st for Sunday roast. Wow!! The Best I've had in I can't remember, excellent team members, very efficient table delivery, happy kids and a lively chilled environment. Highly highly recommended!!!
Robert Bennett . 2024-08-18
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Food was ok and wasn’t much choice on the menu. Wouldn’t return for a meal but would for a drink. Service was alright. Overpriced and not much choice. Could be better.
Amy Rose S . 2024-08-17
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Fabulous meal, good selection, excellent range of beers,
Brian Richards . 2024-08-13
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Really friendly welcome from staff. Varied menu, much better than standard pub menu. Also had specials board and pizzas. We had the most delicious soy glazed pork belly from the small plates menu as a starter. Rest of the meal was also good. Place filled up at lunchtime and there was a lovely relaxed atmosphere about the place, helped by the way the staff interacted with their customers. Definitely one to return to.
angie peck . 2024-08-07
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Visited today for a roast dinner nice choice on offer I had the roast lamb which was absolutely delicious my wife had the vegetarian option which she said was fantastic as well .Really friendly service as well highly recommend this pub will definitely visit again.
Nick . 2024-08-04
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Such a welcoming atmosphere and great food as well. Staff were attentive without getting in the way of your lunch. The place looks great and the outside space is lovely too. Menu was varied with plenty of options. Would definitely go back!
Kerry Lake . 2024-07-30
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We arrived and were told there would be a 30-40 min wait for food because it was busy. We decided to stay and have a drink while we waited. Approaching nearly an hour, we asked where the food was to be told that the order hadn’t been placed. A short apology, no offer of a discount or drinks on the house. Overall, a really terrible experience (and the wine wasn’t great either). Wouldn’t go back.
Anna Turrell . 2024-07-24
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The Cellar House used to be one of our go-to local pubs. Since changing hands we’ve found it really lacking in terms of atmosphere and service. Drinks and food are now very expensive too - the sort of prices I’m used to in London - but service is no longer friendly and personable to warrant this. We tried visiting at different times to really give the place a chance, but each time we’ve left feeling like an inconvenience. On our final visit one quiet lunch time we were served by a guy who barely looked up at us, gave us the wrong drink, and then we had to ask for napkins to wipe our own table as none of them had been cleared. We paid over £10 for two soft drinks and a packet of crisps for the privilege. All a real shame as we used to love coming here.
H M . 2024-07-23
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Great stuff yesterday well impressed. One pork one beef. Sides of cauliflower cheese and pork and fig stuffing. Wow it was good. What was strange. Not shown the specials board and not asked which table we would like to be sat at. Subsequent diners were all asked. Hey ho. Minor issues. Had a drink in the new garden after and a lot of work has been done. Looks brilliant. Wife can't wait to return and neither can I. Could become our new favourite quite easily.
David Honor . 2024-07-15
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Lovely atmosphere, friendly service, accommodating, and delicious food!
Liane Martonis . 2024-07-14
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First time trying out new kitchen and new menu. Pub is local to us. Excellent service and nice atmosphere. Overall good food, our fried options a tad disappointing, but can’t fault attitude and remedial action - for us the litmus test of an establishment/business is how they deal with complaints /issues- in this case exemplary ! My dish, chicken lovely, A small plate as a starter that was deep fried ( expecting pan fried and no batter) the batter was too much and over cooked. and fish in a main course that was all batter and no fish, which was however changed without issue, was also overcooked, deep tan batter seemed to be a theme with all fried dishes ? However overall enjoyable evening and we will return .
Alison Taylor . 2024-07-06
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As a family of four we came on a Saturday night, it was relatively quiet given the football. Overall for the prices this place is poor. Two beef tacos for £16 is a joke and the oily melanzane parmigiana was really disappointing. Our server completely mis ordered one desert and seemed ill at ease with the wine menu. On a positive note the cheese was excellent and the sausage and mash special was very good. Maybe these are just teething problems but i would leave it to bed down before returning.
ambarpete . 2024-07-06
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Really disappointed in the takeover of Cellar House and the new management. I've been twice for a drink recently and been served by a guy who can barely be bothered to say hello, never-mind have a conversation with me. Gave them the benefit of the doubt and came for lunch with the children. Apparently a child friendly pub but with no children's men?!?! There may be a sandpit for them to play in (not sure how hygienic that is when it's not being covered up each night. Just a giant cat litter tray surely?!) but if you want to find something for your 3/4 year old to eat and the option is a smaller portion of something on the main menu then you may well struggle as we did. Crab linguini?! Lamb shank perhaps?! The food we had was tasty but sadly we won't be returning as a family as it really isn't child friendly in our opinion. We miss the old play area and amazing children's menu with chatty, friendly staff.
Louise E . 2024-07-03
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Absolutely brilliant all around. Had an amazing meal and the atmosphere was wonderful. Would thoroughly recommend.
Tim Stitt . 2024-06-22
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Been a reg here for the last few years. Kitchen has recently been done under the new ownership and happy to report that it meets expectations 🫡
Louie Marshall . 2024-06-10
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We are local and visited following the new takeover. We really enjoyed the new food and range of drinks. Exceptional quality and service was really friendly and efficient. Will definitely be going regularly. It's great for families too and people with dogs. They have installed a sandpit too which is great for little ones.
JBird1988 . 2024-06-10
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Just had drinks and was very nice in there
James Boyes . 2024-06-01
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Dined this evening on the first night of a full menu offering after new ownership taking over recently. Amazing food. Varied, well priced and quality menu. Good wines. Friendly and efficient service. Cheese board was a solid 10. Looking forward to seeing the full potential of this pub, with a soon to open restaurant area and huge beer garden. Well done!
Charlie L . 2024-05-30
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Love this pub, the food is always delicious. Tried the feather blade steak, unbelievably good. Service is great, and dog friendly too
David Mason . 2024-03-31
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Decent menu, good selection of drinks and friendly staff. I'd recommend this pub. 👍
Tony Sutton . 2024-03-30
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We went there for a wake, a wake could be a good way to impress future guests. Sadly it didn’t work for me, the ale was flat,the wine was sour and the food could have been better
Peter A . 2024-03-28
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Went with my brother for Sunday Lunch and was disappointed. The service was qick but probably because the meal seemed ready plated and reheated with an over cooked Yorkshire Pudding balanced on top. The vegetable selection was good but not very hot. This coul have been a tasty meal but for that.
Aud C . 2024-03-24
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A wonderful Mother's day brunch!!! I had the Eggs Benidict, with bacon, absolutely lovely, great flavours and cooked to perfection! My son had the full English, it looked fantastic and he said it was one of the best he's ever had!!! A lovely treat!xxx💗💗💗
Louise Cheal . 2024-03-10
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Only came for Saturday morning coffee & catch up with a friend. Lovely coffee, cosy atmosphere, friendly service and good company. Perfect place for a meet up at any time.
Joanne Sanders . 2024-03-06
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Really enjoyed our visit - great food, lovely staff, dog friendly and a well kept pint - perfect!
ian carle . 2024-02-27
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Good food and great service. Very friendly staff and food is a great price.
Steve Viner . 2024-02-23
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Nice welcoming pub. Bar staff friendly. Good selection of gins 😃. Food excellent. Will definately return.
Sarah Bristow . 2024-02-11
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Ordered the gammon & eggs. Gammon was very over seasoned so much pepper on everything I couldn’t eat gammon or mushroom. Gammon was way overcooked and difficult to cut into. I mentioned the above to staff who were not interested. I took Gammon home to give to dogs. Expensive dog food. I have pictures if anybody is interested.
sally white . 2024-02-01
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Warm welcome, nice atmosphere and a delicious lunch. Fish and Chips was amongst the best I’ve ever had. Excellent location for lunch if visiting kids at UEA.
Nigel Millington . 2024-01-28
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The Cellar House near Eaton Garden in Norwich is a true gem, offering a haven for food, drinks, and a delightful cup of coffee, especially on chilly winter evenings. Despite not being a local, this spot has earned a permanent place on my must-visit list when in Norwich. The welcoming atmosphere, sense of community, and cost-effective options make it a standout choice. Even during a brief visit of under an hour, my partner and I cherished the experience – a worthwhile break indeed.
Kyle Meyers . 2024-01-16
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My favourite pub to come to with my family and friends, I love it here! Such a friendly place! Disappointing to see a negative review talk badly of Laura, she is an absolute riot and we love seeing her!
Lyra Somnium . 2024-01-15
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Reading the unprofessional responses to previous reviews left I see no point in leaving details. I will simply say I will not return to this pub, terrible experience.
Cathy Cookson . 2023-12-31
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Terrible customer service experience here! Came for a couple of drinks on Christmas Eve to celebrate the first pint of an 18th birthday. The main pub was very busy but we sat in the much quieter back room. Only stayed an hour or so and in that time purchased 2 rounds before being very rudely told by server Laura that we had to leave immediately as someone else wanted the table. We asked if we could have 10 minutes to finish our drinks and were told no as the other customers were in the main room waiting, and then had our half full drinks practically taken out of our hands. The other customers were then brought through and both them and the server stared at us as we awkwardly put on our coats and left. There was no reserved sign on the table or warning when we sat down that the space was reserved, there were also 2 other empty tables that could have seated the 2 ladies in that room until we’d been ready to leave if they so desperately wanted our table. The experience made us all feel horribly unwelcome and ruined the 18th birthday celebration. Will not be returning and would not recommend!!
Molly Cookson . 2023-12-27
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Disappointed. I went for a Sunday roast and was very much let down. 1. The servers weren’t friendly at all- there was no table check at any point, and it seemed like they were purposefully avoiding us after the cocktail change (see below) 2. Cocktails tasted like they had no alcohol in (the homemade ones!!) 3. Nut roast was horrifically dry and devoid of almost any flavour at all 4. None of the trimmings were particularly good- all bland, roasties not crispy, parsnips were somehow soggy yet slightly undercooked, and carrots did not taste particularly fresh 5. Cauliflower cheese sauce tasted like it was from a bottle/ jar 6. They served POWDERED MASHED POTATOES and had the cheek to charge £3 extra for the privilege. It was so clearly powdered- it wasn’t even like they tried to bulk out normal potatoes with powdered, it was disgusting (even by smash standards!) The atmosphere was decent, it’s a nice building, there’s a good selection of drinks, and they did change a cocktail when we said the first one wasn’t nice, without fuss. Unfortunately the second one was no better! I’ve been a few times for just drinks, but after this experience I won’t even go back for drinks, let alone food! The only reason I gave it 2 stars was because it was actually edible.
Alex Florance . 2023-12-10
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Brilliant staff - frienly and helpful.
Mark P . 2023-12-10
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lovely Sunday lunch very attentive friendly staff nice atmosphere caters for Gf vegan too 😋😁👍
Christopher Parke . 2023-11-19
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Always good food, a good selection of real ales and, friendly staff.
Paul Ellis . 2023-11-16
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Nice place, shame about the staff and service, the man with the beard, sorry l apologise l don’t his name and glasses extremely rude and it wasn’t the first time either that l have experienced his rudeness. Won’t be returning and advising anyone else to go there. A bad word always travel faster than a good one.
Lorraine Parker . 2023-11-12
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What a lovely place just outside the city of Norwich, super nice and accomodati g staff. Great beers and roasts, well prepared on food allergies and intolerances. We stopped by on our way back to London looking for a Sunday roast without booking and the staff was very accommodating. Smiley and welcoming staff.
paola meneghello . 2023-11-12
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We were well looked after and nearly as well fed.
Finley Geen . 2023-11-05
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Lovely local pub. Service brilliant and the food amazing. The Beef Rib was on of the best I’ve have. Thanks Chef
Douglas Freeman . 2023-11-04
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The car park was nearly full when I arrived - it's a popular place! The food was pleasing - we had pre-ordered. Felt a little rushed out the door as our table had been booked for another party.
Sarah Williamson . 2023-10-28
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Needed to feed my university son a proper meal, this pub is perfect, excellent servic, fantastic large tasty roast dinner & make sure you order the deep fried stuffing balls they are the bees knees so scrumptious. 5 mins from UEA great for feeding a starving student.. we will be back on next visit to Norwich.. Thankyou so much Jane Roy
The Roys . 2023-10-15
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had a lovely meal. The service was good also Dog friendly Children’s menu & baby-changing area .
David's Motorhome Adventures . 2023-10-14
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Great range of beer. Excellent group playing 1st Friday of the month
Paul Cary . 2023-10-12
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It fells like home. Great food, awesome service
Paulo Teixeira . 2023-10-06
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Everything there is so amazing and I have a good time with myself and my bf and his family ❤️❤️😍
now nksrl_ . 2023-09-24
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I was staying in Norwich and this looked like a nice pub from the outside. I'd never visited this establishment before but heard good things about the food from all the way down in Somerset! Whilst visiting friends I decided to try it. Unfortunately the overtly over the top and flirty bar "person" didn't make a good impression. Completely unnecessary flirty behaviour and lewd comments towards the customers is unacceptable and offensive behaviour which made me and my whole party feel unnecessarily uncomfortable. The food was good, however the very unprofessional behaviour of the member of staff that served me, means I will not to be returning.
Adam Pracy . 2023-09-19
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Great local pub with great food and good service.
Catherine Rose . 2023-09-13
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Used the bill payment method easy and convenient
mark wright . 2023-09-11
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Wonderful entertainment...staff are absolutely fantastic. Really seem to enjoy their jobs
Sue Sumpner . 2023-09-03
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Really nice place. Food was amazing, service was fantastic with friendly staff.
Matt Long Actor-Producer . 2023-08-27
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First time visiting the cella house and we really enjoyed it. Food was fantastic so was the service. There was a group of us celebrating my husbands 60th birthday. Value for money, Will definitely be back 💯
Lisa George . 2023-08-27
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Supper during week. Reasonable menu, reasonably priced.
Jacq Hartnell . 2023-08-11
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Thanks for hosting us last night, we had a great time. Particular shout out to Laura who welcomed us so warmly. - the yellow wrist band crew
David M . 2023-08-02
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A meeting with colleagues - I didn't eat but everyone who did enjoyed their meals. Not the cheapest place to land but nice staff 👍
Karen Gower . 2023-08-01
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I ordered fish n chips .The fish smelt strange so I mentioned to the lady who appeared to be in charge and she said we will give you a free dessert .The chips were frozen chips and the batter was over cooked .The lettuce was limp .The waiter was new and really nice .I was charged for the dessert 🍨 so not really happy .
Karen Le Grys . 2023-07-27
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This is a large venue. It often has entertainment. There's a book corner and games. The garden is huge and great in warm weather. I go there am. For crossword club. Ideal venue. Coffee is good too.
Carol Boorman . 2023-07-25
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Absolutely spot on breakfast with very friendly staff. All meat sourced from a local reputable farm, cracking stuff.
Albion Turner . 2023-07-15
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Wonderfully dog and people friendly pub pub. Had the best vegetarian breakfast my friend said the same about his full English. Laura the barmaid and all the staff lovely. A special thank u 2 the chef. Will definitely return
Jo Brown . 2023-07-15
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Really poor food tonight. Asked for a steak medium, came back rare. Asked for it to be sent back and if concerned to edge on the side of well done- it came back rare. My partner asked for a chilli prawn linguine and it came out with a curry sauce. They apologised and took it off the menu and swapped for a Greek salad which came out with no dressing. The steak came out the third time and as you would expect was completely dried out.the food was inedible and asked to leave and pay for the items we had. The manager disputed our issues with the food and proceeded to Barr my partner from returning after she pointed out how a Greek salad should taste - Barr for is crazy. Have eaten there previously many times and always been good so a big surprise
Edward Parker . 2023-07-01
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We came here as our first stop on the City of Ale trail. Staff were communicative and friendly and the pub is conveniently close to a bus stop (from Norwich centre). There were a range of ales available and I suspect we were a bit unlucky with our ales in that they were past their best.
Ian Yates . 2023-06-24
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Popped in for the first time yesterday to meet a friend and was pleasantly surprised it’s a nice clean pub and a good selection of beers, wines and cocktails. We decided to have lunch as well and the food was delicious and reasonably priced too would definitely recommend a visit and nice beer garden and dog friendly
Robin Tasker . 2023-04-20
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Very efficient clean and on the ball. Was our Ruby wedding anniversary and my 70th birthday. Service excellent, food brilliant. Couldn't have asked for anything better. Bonus was entertainment on and our erra 70s,80s and 90s. Which was a bonus. Will definitely visit again.. Thank you all.
Sue Nichols . 2023-04-09
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Don’t advertise “watch the six nations here”. When you don’t have sound and then, when you fix the sound after two games, you turn it down on purpose, so no one can hear it! Poor customer service, uninterested staff. Lots of various groups of people there to watch the rugby and can’t hear it and then the staff ignore customers asking to turn it up. False advertising
James S . 2023-03-18
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Lovely atmosphere, great food and friendly staff…. Can’t ask for much more
Robbie Dunderdale . 2023-03-18
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Lovely meal, great beer (Gamma Ray IPA) and really friendly and helpful staff. Will be back.
Mike George . 2023-03-16
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Nice friendly pub, well worth a visit
Trevor Last . 2023-03-10
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Good beer and wine and an excellent accordionist entertaining the guests
Alan Sissons . 2023-01-26
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Lovely food and atmosphere, great for dogs too. So nice to meet Laura who is such a credit to the team. We look forward to returning for another delicious Sunday lunch.
Rebecca Findlay . 2023-01-22
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Sadly I have seen things go down hill in a few recent months. Firstly the menu is over priced , the sausage and mash is small and expensive, definitely should have more on the plate for the price. This is supposed to be a pub not a high class restaurant. Unfortunately staff (Laura) are to in your face and we found it cringey, yet another member a very young slim girl seemed moody and approachable? Definitely not. Closing we they seem to feel like it if not busy? Very weird, especially the Sunday 8pm close! Does not give the public the choice locally and the owner seems to be in hiding!. After long thought we will now be using the red lion or go further in to town as the atmosphere has gone......putting it in a nutshell it's overpriced, staff are cringey or distance and it's not for us.
david Macalisse . 2023-01-21
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The food was very nice! Had some loaded fries :-) And the place has good vibes
Jess Cary . 2023-01-14
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Very welcoming and dog friendly, I will definitely be returning
Amanda Rout . 2023-01-08
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Been here a few times , wasn't a fan of the chunky chips !! , but they seem to be a thing of the past , food is reasonably priced , we had , scampi and chips , fish and chips , full English and the burger and chips , all were very good , as was the service 👍
JASON BACON . 2022-12-29
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Thanks to Silvie for pouring me le best pint of Moretti Ive had!
Louie Marshall . 2022-12-20
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My family visited me this weekend and brought the dog up so we went here for a roast as it was a fog friendly pub. The staff serving us was lovely (believe their name was Laura?). So friendly, chatty and inviting. The food was lovely too and can't complain about the portion sizes.
Beth B . 2022-11-28
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Bean and had Sunday roast today, good food and first class service we'll go again
gary cooper . 2022-11-27
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Food was ok... very dog friendly. However Laura out server was sensational. Very friendly great wine recommendation , awesome service. Go to this place to meet Laura. I always think people make a place.... Laura did this for us .
Niki Allen . 2022-11-27
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438 Opinions
Nice enough on a Monday afternoon with excellent prices but the girl who took over the bar at about half three, couldn't stay off her phone, even when pouring a drink, apart from that not a bad place
1457 Opinions
Very cosy pub with lovely staff. We arrived to a roaring fire and delicious dinner before staying the night in a very comfortable bed. Would revisit in a heartbeat x
1022 Opinions
Went on a wednesday for food as they have 50% off the whole menu. We were really pleasantly surprised and impressed by the quality of the food - super delicious and great portions on the loaded fries and burgers, as well as decent size small plates for tapas style sharing. The Wednesday 50% deal makes it super affordable and considering the quality we were very pleased! The only downside was that it was pretty old in the building and we noticed a few windows etc. open despite it being 2° outside - would've been 5 stars if it wasn't so chilly.
2505 Opinions
Arrived yesterday afternoon for a gathering with friends as we were eatinglater and stayingthe night. Waited a long time before anyone came to the bar. Once we were in our room no heating in the bathroom. Evening meal was booked for 7pm. Already had run out of food from the menu. After meal coffee non existing because it was being cleaned out. Member of staff told us "some if us have homes to go to. It was 9pm. I certainly was not impressed and would recommend this establishment.
1295 Opinions
Delicious breakfast of sour dough topped with roasted red peppers and cumberland sausage. Enjoyed every single mouthful. Friendly service top off a great start to my day.