Based on 1.185 opinions finded in 2 websites
Based on 1.185 opinions finded in 2 websites
Opinions
Good value compared to some other pub restaurants in the area.
Jim Gallie . 2024-11-21
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Friendly staff , clean comfortable pub Real ale to cold and slightly cloudy Chunky chips undercooked,ham was reformed processed not hand carved from a joint Prices not bad
Derek W . 2024-11-20
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Beware of parking tickets. No one helps, even with receipts.
tom sharp . 2024-11-05
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Antonio was so personable. Refreshing to get that type of service in the UK. The chicken burger was moist and insane! Chef clearly loves what he/she does. Im super impressed. Bread & butter pud without raisons is sensible & on the money. Thank you ! You wouldn't realise this was a chain restaurant. Well played guys! Worth the trip
shaf allyman . 2024-11-02
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Used to always guarantee a lovely quality meal here but my last two visits were quite bad food, gave it another chance to see if just a one off but disappointed for a second time, over priced and not good food. A real shame as used to be so nice.
Abigail C . 2024-10-30
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Lovely roast dinner the pork was amazing and so much food for your money and staff very pleasant will definitely go again thank you
joanne t . 2024-10-27
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Great food and a really welcoming place
The Eclipse 1121 . 2024-10-25
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Wow...what a steak pie, lovely meal, decent prices and they're homemade pies
Scott Jay . 2024-10-22
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Blooming lovely. Best pie I have had for a long time.
Andrew Fox . 2024-10-22
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Visited Sunday with my family , food was amazing very big portions and the kids loved the puddings , staff very helpful and attentive , vikki and Maisie kept the drinks flowing and quick to attend table after eating .
Sarndra holmes . 2024-10-21
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Omg just go there and be amazed absolutely incredible food,stop reading this and just book your own table
Dave Walshe . 2024-10-18
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Arrived for a table of 9 put at the back of the restaurant. Dirty chairs dirty floor. Most meals had chicken which was chewing and not cooked. Staff were not seen only to take order and deliver. Didn’t get all order. When staff came asked a question before an answer had already gone, when leaving the young lady rolled her eyes at us. Not sure what that meant maybe we were not the clientele she wanted. Bill around £200 so not a small party. Food was average not sure if there is always a qualified chef on duty.
chricele53 . 2024-10-13
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Popped in for a quick lunch and had a very pleasant experience. Staff were friendly and the decor amazing. Food was good and I can recommend the Breakfast Baguette, as long as you are hungry.
MrRalphMan . 2024-10-12
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Popped in for a quick lunch and had a very pleasant experience. Staff were friendly and the decor amazing. Food was good and I can recommend the Breakfast Baguette, as long as you are hungry.
Paul Ryder . 2024-10-12
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The food is nice but the service could do with improvement. Service is a bit slow as it seems the serving staff were more interested in chatting to the male customers at the bar. It's a shame as this restaurant/pub could be on a par with the Shepherd & Dog in Billericay if they had more waiting staff & lost the snooker table. There is no definition between the bar & and restaurant, so the noise at times was unbearable as loads of men shouting the more the drink was flowing & it's just a bit off putting. As I said the food is nice just the ambience needs improving.
Wendy A . 2024-10-06
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I stopped with my family for a quick food as we were mid journey. Got there from the back garden, so didn’t really see any signs suggesting to put car reg in the system rather then ‘customers have car park free’. When ordered at the bar, waitress thought I wanted to pay the bill and had no clue we had just arrived. Customer service 0* plus got charged for the car park week later. Food was average, nothing special.
Leona Moler . 2024-09-26
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Great food, big portions and friendly service from Toni the waitress.
Richard . 2024-09-12
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Great atmosphere, great food service from Toni was brilliant and friendly. Would recommend highly.
Kerry Turner . 2024-09-12
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Best Sunday roast I’ve had in ages … the food was absolutely delicious!! Staff second to none , THANK YOU CARPENTERS ARMS !!
Paul Doyle . 2024-08-25
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Excellent night great food and staff great
Lyndsay Elliott . 2024-08-25
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Got served by the lovely Hollie so polite, brilliant service
Charlie Adlington-Howard . 2024-08-19
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I had a lovely meal with here with my family and there was a lovely waitress there called Hollie that was very helpful and we can’t wait to come again
Laura T . 2024-08-19
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I'm sorry to say. Weak menu and poorly executed!. Somebody put my meal in front of me, apart from that zero interaction!
Paul Durdin . 2024-08-09
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We haven’t been for a few years as it wasn’t a pleasant experience before! It’s been decorated very nicely and the car park wasn’t full of cars as from previous visits! All the staff were very friendly couldn’t do enough for us. The food we could not fault very tasty we had 3 courses and a lot of wine great choices on the menu. Sticky toffee pudding is a must Will defo be returning soon, As we have heard the Roast dinner is to die for xx All home cooked food and no Aunt Bessie’s here. Good quality and not to expensive Well worth a visit everyone Ignore some of the reviews as we did! It won’t disappoint
Elysia van Braun . 2024-07-21
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Dropped in for lunch, had been previously and it had been very pleasant. Not this time though, ordered prawn baguettes. Waited an hour for the food to come, looked really nice, looks can be deceptive unfortunately, the baguettes were hot and very hard, the Prawns were accompanied by crayfish tails (not mentioned on the menu) really cold, possibly frozen ? As much flavour as cardboard, but more expensive and drowning in a runny sauce. The side salad 🥗 was nice, apart from the fact that it was swimming in honey mustard sauce. Not a pleasant experience, left most of it on the plate. Mark's and Spencer would have been tastier and cheaper, with a fraction of the wait or maybe a Wetherspoon's ? Will try somewhere else next time, couldn't be any worse. ( another place to cross off the list, should have stuck with "Harvester")
stephen amos . 2024-07-19
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We were invited by friends for Sunday lunch. My meal was the worst meal I have ever had. I ordered something described as 28 day cured Sirloin Beef, I assumed it would be a meat similar to Sirloin steak. How wrong was I, it was two slices of leathery under cooked beef, they were tough, grislily, streaky with vains of hard fat running through them. Before I put anything in my mouth it took me 5 minutes to cut it, and then 5 minutes chewing it before I could attempt to swallow it, if I were at home and not in a restaurant I would have spat it out. Our friends were laughing at my attempt to eat it. I left all of the meal, The roast potatoes were soft and stodgy, I left those, the Yorkshire pudding was the size of a fist, burnt and clearly manufactured and bought in and not home made, it was bland tasteless and like eating cardboard. I could not eat any of it. I expected the waiter when he cleared the table to ask me why I hadn't touch my food, to my astonishment he just picked it up without saying a word, I can only assume it happens a lot and he is used to taking back uneaten meals. I am not a complainer but this time I feel I have to warn others, beware of what you order and take a chain saw with you.
LRP . 2024-06-09
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Nice food and not over crowded which was good for a bank holiday
Linda Mellor . 2024-06-01
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We visited The Carpenter's Arms without a reservation for our wedding anniversary. We were shown to our table by Maisie who was our server for the duration. Our meal arrived quickly. We chose the steak and it was really good, tender, huge and cooked to perfection. We were well tended throughout the meal, with Maisie checking in on us during the meal. Would recommend, both for the food and for the service.
Marina S . 2024-05-23
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4 of us , one member of party with extreme dietry requirements, most mains priced around £15 to £20, and a specials board, starters of chicken wings, i had chicken wellington with mash , seasonal veg and mushroom and whiskey sauce, it was massive , i took half home, the baked cod (a few bones) with garlic and parsley butter served with skin on fries and honey glazed carrots and asparagus was lovely, with fish and chips ordered and the chicken burger which defeated my husband!! Lovely desserts around £7 each, i shared biscoff cheesecake, lovely staff, i would very much love to say a massive thank you to our amazing waitress Maisie!!! What a credit to the team she is, helpful, attentative, engaging, at such a young age to join in banter but remaining professional was fantastic, Maisie you definately have great people skills and as a Manager of people myself I would have you on my team anyday!!! Carpenters Arms you are lucky to have her .good luck in the future to you, and Carpenters Arms, we will definately be returning, thank you for a great evening.
Jreynol2 . 2024-05-19
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Came here for dinner with my wife, The food was tasteless and greasy and also cold. This would have been understandable if it was busy but it wasn’t. Service was terrible, the waitresses seemed more involved in conversations with people at the bar than giving any sort of service. Very rude girls. Would not recommend.
Mike G . 2024-05-13
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We been twice in two weeks first time waiters was perfect next two times just young girls who di have a clue food very average staff dint know what they are doing
Zoe P . 2024-05-11
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Saturday 20th April we had a large booking of 12 adults and 1 child for my husbands 70th Birthday. The food was fantastic, I wish we had taken photos to show how amazing the food really is. I would highly recommend this place, great atmosphere / staff are friendly and service is FAB. All the above made our night very special
Jenny . 2024-04-27
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Fantastic place & great environment . Thoroughly enjoyed the food and drinks , will definitely be coming back and recommend to all. By far the best pub in the area .
Ehsan Raja . 2024-04-11
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Great Sunday roast would defo come back. 😋
taz k . 2024-04-08
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Had a lovely lunch. The lady that served us was great, no rush to order very good service. Food was delicious.
Kim Flanagan . 2024-04-06
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Love this place! The menu is great, the food is amazing, all freshly made. The staff are lovely and nothing is too much for them, especially Vicky!!! Looking forward to our next visit!
Grace Storey . 2024-03-26
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Went with a small group of walkers. Very pleasant pub, the staff were very friendly and helpful. One of our group is celiac and they checked carefully to make sure his which of his choices of meal were ok for him. Food was nice and reasonable in price. We plan to return
Fred Copas . 2024-03-24
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Use to be the best pub match days,now getting as pricey as Stratford itself shame
Neil Cooper . 2024-03-17
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Great good and good selection on menu. The meat and wine pie. Delicious. Staff welcoming and efficient. Loved the cosy look.
Ann Tigers . 2024-03-13
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great place to eat good service very polite well worth the money
Tony Wade . 2024-02-25
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Delicious Sunday Roast highly recommend it. Staff need to be more knowledgeable about the menu regarding dietary choices and even though we checked our booking on the day they still got our reservation time wrong but these little issues can be easily corrected it was a nice lively atmosphere
Betty Elliott . 2024-02-19
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Impromptu visit, actually needed to find a toilet, so popped in for a drink, found it to be pleasant, barmaid was friendly, had a quick look at a menu, and decided to have lunch.... was very pleasantly surprised, food was very good, tasty and well presented, we will certainly return when in the area.
Steve Kelso . 2024-02-13
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We booked to go for Sunday lunch today and the service was amazing. The roast dinner is a must on a Sunday great atmosphere relaxed and chilled will definitely be returning thank you Alex for looking after us.
sara miles . 2024-02-11
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I thought it was decent, good price
Andrew Pau . 2024-02-11
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Been here a few times now being a local with my dad who has Dementia . Had a Sunday roast Today that was amazing and freshly cooked. They Are always accommodating and understanding.
Claire Forster . 2024-01-07
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Great lunch, will return again when on the area
Alison Etheridge . 2023-12-26
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The food was great..very tasty and a reasonable price..the staff could not do anymore to help us celebrate my dad's 80th birthday
Simon Coe . 2023-12-17
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First time Ive been there, met up friends. Great food and very friendly service
Alan Nightingale . 2023-12-17
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Meal with friends, brilliant food 😋 was surprised for a Saturday night that it was empty. My friends were amazed at the steak,large portion and cooked perfectly with great price. We're definitely going again
Sandra Buckley . 2023-12-10
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Lovely rustic style gourmet pub. Delicious seafood dish. Staff were very friendly and service was great. Will definitely return
TASHAVL777 . 2023-11-19
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We visited with our family on Sunday after booking online. This pub has changed hands multiple times over the years but the new owners are doing well and reviving it to its former glory. As well has renovating the building. The staff were very accommodating and attentive. We had a Sunday menu which had lots of choices (Roast dinner, Scampi, Curry, Pasta option) Plus starters and desserts. They also had a Specials board. I personally had the scampi, a good sized portion with delicious skin on chunky chips clearly made from real potatoes! A lovely homemade meal. My husband had the roast and the Yorkshire pudding was huge, he enjoyed it very much. I did book online but received no confirmation email or any confirmation that it had been booked so we originally didn’t turn up for our time slot but the restaurant rang me at my reservation time to double check we were coming which was great or 7 of us would have gone hungry! Issues with the website were passed on to staff. We will be returning!
Vikki Kendrick . 2023-11-06
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Excellent food, excellent presentation
Helmuth Hernández . 2023-11-02
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More like a builders pub not very cosy food at bit hit and miss.
Linda White . 2023-10-08
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Incredible food and friendly service, we will be back
Tony Line . 2023-09-27
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Me & my friend had a meal here tonight I had prawn salad & the prawns were so salty I couldn't eat them so I ask them to take them off my plate the waitress came back with plain salad with half of tomato didn't ask me if I wanted something else & charge my friend full price I think £16 for a few salad leaves. I then asked for an Archers & lemonade & received a full glass of lemonade no Archers. I'm sorry to say I won't be returning due to food & service.
Sallyanne Barrett . 2023-08-31
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Very busy at lunch so car park was crowded and service was slow in the restaurant unless you had burger and chips.
Nigel Gayner . 2023-08-17
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Poor food, Poor service. I haven't visited for more than 3 years but wouldn't go back again.
Mary Mckenna . 2023-08-16
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Overall very good outside seating .
Simonjantoread Read . 2023-08-03
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My dining experience at the Carpenter's Arms Restaurant was nothing short of exceptional. The restaurant exudes a warm and inviting ambiance, with its rustic decor and cosy atmosphere. Whether you're looking for a romantic dinner or a family gathering. The Staff were attentive and friendly from the moment I walked in. The food is simply exquisite. Each dish was beautifully presented and bursting with flavour. Given the quality of the food, service, and ambiance, I found the prices to be quite reasonable.
S Coleman . 2023-07-26
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Popped in for a last minute roast & dinner out with the other half. Got there at 2.30pm, starters at 3.15 & main course didn't arrive until 4pm after we asked how long it was going to be as we thought it had been forgotten about. They apologised and said it was because of the ribs however we had seen people who came in & ordered after us, get their food before ours. When the mains arrived, the veg was obviously frozen before hand & just reheated, the pork was cold & to top it off it only came with 4 roast potatoes which were all soggy, not crunch at all & 2 TINY parsnips which were hard. Our starters were lovely which is why the mains was a real let down and total shame as felt like we could of cooked it better ourselves. To top the whole experience off, one of the girls behind the bar even had the cheek to say "well she ate it" behind my back, when infact I left all the veg, some of the pork and only ate the potato, parsnips and Yorkshire pudding because I was starving after waiting over an hour and we had to be somewhere at a certain time! Had I of known we would have waited that long we would not have eaten there. Only good thing was the bartender and the drinks. Won't be coming back again which is a shame as we've eaten there before and it was really nice.
Zoe . 2023-07-23
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We came today for Sunday dinner and it was lovely! All the food was so nice all really enjoyed! The staff are very polite, nothing Was a problem x
Kelsey Layton . 2023-07-16
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The staff were very helpful and kind. Also the food was very appetising. Overall great experience
gary halls . 2023-07-09
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Worth a visit, place was quiet I don't know why what we ordered was fresh and delicious, my mum was so impressed, could do with a smaller plate section in the menu, service a little slow but friendly.
Leonie Wilson . 2023-07-04
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A nice pub for a quick pint or two to be fair it was very quiet when we went so I can't give more than a 3 ⭐️ for atmosphere but i'am sure at the busier times its got it.
Simon Reynolds . 2023-07-02
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Great looking pub, only popped in for a couple of drinks. My friend say the food is really good.
Peter Jones . 2023-06-19
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Looks bit nondescript from front but inside is quite charming....old wooden beams, well decorated in a modern country style. Big car park, outside seating area. Lunch menu bit short but my toasted baguette was good. Friendly helpful service.
Robert Molesworth . 2023-06-06
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First time here, good menu selection, food was delicious and great atmosphere, staff really friendly will definitely be back
D Simmons . 2023-06-04
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There were no baby changing facilities...like none. I have an 8 month old that I had to change on the back seat of my car more than once! I know they are having renovations but at least tell people when they book (especially if we book with a high chair). We weren't offered any solution, or even an apology, I was flabbergasted. Just a heads up if you are thinking of going here with children!
Rae Brown . 2023-05-03
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Lovely bar staff Beautiful cosy setting and the ladies toilet is outstanding
Sandra Giles . 2023-05-01
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Staff were very helpful and driendly, food was delicious
Nikki Kelly . 2023-04-24
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Dreadful. No beers, food was okay, limited choice as many options were unavailable & had an upset stomach the next day. Staff are friendly is the one positive.
Jon Green . 2023-03-31
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Since the new owner took over the place is different class, everything has had a refurb, the staff are polite and friendly and every meal is a 10/10 good luck for the future
OldOzzy 1st . 2023-03-29
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Massive thank you to Georgia who served us and to the chef Tony for a fantastic lunch! Highly recommended a visit.
Sara Birch . 2023-03-20
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Went for Mother’s Day. Starters, main course and desert was perfect. Definitely go back again
kane nelson . 2023-03-19
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Have just been today outstanding food compliments to the chef presentation outstanding I can honestly say never tasted a better roast dinner beef was wonderful well done will definitely be back
Debra Brown . 2023-03-05
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Had lunch today (Thursday). Varied menu and all food delicious. Waitress friendly and helpful and checked a few times everything was ok
Dawn Bennett . 2023-03-02
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Slow delivery of food and drinks
Maximalnia Unstopable . 2023-02-19
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Great food! The new management must have brought in a new kitchen team - excellent selection and tasty food. Good range of starters, snacks/bar food (burgers & pizza) and mains plus 7 different specials on the day we visited (a Monday) so something for everyone. The cauliflower bites were spectacular as a starter, closely followed by the baked camembert cheese and mushrooms on sourdough. The hake was our most popular main with creamy mash. The desserts were also impressive - especially the cheesecakes! Friendly staff made us (and our three well behaved dogs) feel welcome. Happy to recommend.
Stephen Roberts . 2023-02-14
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Had a Sunday lunch here and I can't find anything wrong with it . Everything is looked at in fine detail . I asked for more gravy for my lamb chops which were delicious anyway . But I didn't get bisto , it was flavoured with wine spices and herbs . The veg was also covered in flavouring which meant if I had put mint sauce on the meal I would have ruined it ! And I love mint sauce . Dessert crumble was delicious as well . There were three or four staff always around and the place was packed for good reason . Atmosphere was vibrant which in my opinion is lovely . This is a notch above pub food which you would be happy with in a London restaurant , make no mistake . But half the price . Winner ! Winner !
Robert Davies . 2023-02-06
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The food is genuinely great here.
Scott Thomson . 2023-02-05
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Well I don’t really know how you got these 5 star reviews . But me and my wife came a couple weeks ago and honestly was totally shocking food , the burger in bun was dripping in grease and look and tasted like it came from a burger van at a boot sale for £19 that was laughable . the prawn thing was was like tinned spaghetti with a few rubbery prawns and the dessert tasted really cheap and tasteless . Such a shame also no heating around the pub unless you want to sit with a few drunks while trying to eat then you can have the open fire .
n c . 2023-01-29
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Called in on the off-chance for lunch with some friends. Car park is a bit higglety piglety and uneven with potholes. It wasn't very busy despite the number of cars in the car park. There must be other premises or businesses nearby that use the psrking spaces. There was one other couple seated for food and a couple of drinkers at the bar but it took several minutes before anyone came to the bar to serve. One guy seated said. "She'll be out in a minute". We were told we could sit anywhere we wanted. The restaurant is pleasantly decorated. We were given menus and a difficult-to-read handwritten "specials" menu but it was about 15 minutes before orders were taken. Drinks arrived and food came around 25 minutes later. The food was OK. Well cooked and presented. But again it took a while after finishing our meal before anyone came to clear away and ask if we wanted desserts. We had to attract the attention of a waitress who eas at the bar. At this point, we were the only ones in the restaurant. We did and also ordered hot drinks. We were told they had run out of dairy milk, only having soya milk left. Wanting coffee we said OK. The waitress made coffee at the nearby machine but then went to the bar to chat... bizarre. She came back after a few minutes and served the coffee. Again it was a while before desserts were cleared away. We asked for the bill but again the waitress was distracted chatting. We had to ask again. It wasn't particularly cheap, £104 for 4 mains and desserts and soft/hot drinks. So nice food but disjointed service. Not sure we'd rush back unfortunately.
Dave Hillier . 2023-01-12
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Nice quiet pub friendly people.
Gina Smith . 2023-01-11
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Wow!!!!! haven't eaten there in over a year. What a pleasant surprise. Food was fantastic and service was excellent. There was only one girl serving and taking orders but she was very pleasant and attentive there was no waiting about and the food hot and delicious we even had a free cauliflower cheese. Will definitely be eating there again🙂🙂🙂🙂🙂 five star 🌟.
mwaggers . 2023-01-02
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Lovely food and very attentive staff.
Jayne Morgan . 2022-12-30
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Food is good, waitress doing great but it need more workers is cleary short on of staff.
jose luis perez espinosa . 2022-12-27
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What a pleasant surprise. We visited maybe 7/8 months previously and no other word but “Terrible” service, food and it wasn’t very clean. Heard it was under new management, so thought we would give it ago and what a turnaround. Staff happy, great food and wicked atmosphere. Well done new management, made this once again a lovely place. See you again soon. The White family.
William White . 2022-12-10
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Popped in for a bit of lunch ,nice menu with lots of choice food was cooked just right and lots of it, service was first class wasn't till we were ready to go that we were told new managers have taken over and did we enjoy our meal of course it was yes with 5 stars will be going again for sure.
Pierre I . 2022-12-10
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Not from the area, was passing through come across this pub. Food was lovely, staff was efficient. Will definitely return when back in the area. Highly recommend.
Kelly Walsh . 2022-12-09
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Visited the Carpenters Arms Saturday evening. We were a bit concerned because we were there quite awhile ago it was terrible. But we thought give it another try. So glad we did, food superb, service brilliant. Staff very polite. Would definitely go back no hesitation.
Kath Murton . 2022-12-05
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Came in to watch the football and have a drink ended up having a pizza and chips which were both so tasty! Would come back just for the food! Cosy place with chilled vibes - will be back soon!
Rebecca Hayes . 2022-11-29
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Visited today and the New Menu is fantastic with lots of options for different dietary requirements. Was informed by the young lady serving the pub is now under new management. The real fire was roaring and the bar was even showing the footy after our meal.
Adam Stewart . 2022-11-25
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Just stopped in for drinks as food, wife recalled having fish and chips a little while ago and it was not very nice and took forever to be served sonwe decidedon drinks only. Grumpy young lady serving and 2 soft drinks, 1 gin and 2 beers later it was £18. Personally it was not inviting and I didn't feel comfortable even when we sat outside.
Ash Khan . 2022-08-29
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Great food free parking and nice terrace to sit on
Lucia Hall . 2022-08-18
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Took family, not very child friendly food and service good.
john west . 2022-08-12
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Very disappointing. At least half of the menu was unavailable and even the white wine wasn't chilled. We have been going to The Carpenters for a long time and I'm really not sure what is going on but to take bookings for their restaurant when they can barely fill less than half of their menu is totally unacceptable to me. Will be a long time before we return I must add that the front of house staff were lovely, extremely apologetic and very embarrassed at the situation.
Pauline Guthrie . 2022-07-29
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Extremely run down and a very poor menu. Hardly any drinks in stock. Wouldn’t come back if I can avoid it.
ME . 2022-07-22
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A great pub/restaurant with lovely food, helpful staff, and a nice garden area.
Dave Bradford . 2022-07-20
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Friendly service and food was reasonably priced and good quality
Hayley Jayawardene . 2022-07-13
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Nice food and good, if slightly quirky, service
Dave Wynne . 2022-07-08
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148 Opinions
Chips under cooked, Curry sauce pot open in bag, sauce everywhere, they blamed driver instead or their second rate plastic containers. £2.49 service charge, what service? 99p delivery charge. Ordered and paid for two picked onions at £1.25 each, they only delivered one but charged for two. When we phoned to complain we were told they could not do anything about it now, you could tell they were not that interested. They said we could have 50% off the next order, what makes them think there will be another order. Paid by paypal so they could have offered a part refund, but they didn't want to do that. Going to try and get paypal to claw back the payment and then pay them an amount that better fits the food and service we received. Its sad when you are simply a number and the poor service you received means nothing to them, they just move on to the next customer. Not good enough, I serve the public and would never dream of leaving one of my customers unhappy...
831 Opinions
Booked the festive fayre menu, even spoke to staff about pre ordering the food, did everything they said then an hour before our booked time they phoned and said you can't have the food because I filled the form in wrong even though they had told me what to do...extremely disappointed with them also have a very upset special needs/autistic son who had been looking forward to it!
1443 Opinions
Food nice but waited too long for it booked 4pm table food never arrived until 5 15 pm ? Staff great kitchen staff needs sorting