Based on 1.441 opinions finded in 2 websites
Based on 1.441 opinions finded in 2 websites
Opinions
Arrived yesterday for Sunday lunch for my mother's 92nd birthday sat down at 1 15 as booked an hour later still nothing we mentioned this to staff no reason or apologies given apart from will be 5 minutes.2 35 meal turned up after all the other customers were served before us I said have you forgotten us 3 waitresses said no still no reason or apology just be honest would have been nice obviously after that long wait the food was not enjoyable and still no apologies.
alan turner . 2024-10-07
MORE AT Google
Very nice accommodation. Roomy and cosy. Would have liked to have had dinner but the breakfast was superb. Friendly staff. Location suited for drivers but taxi service also very good and reliable.
Jenisha Padhiar . 2024-10-02
MORE AT Google
Lovely location, busy ,seemed sort on staff at time of visit, food was good
Exel Clive . 2024-10-01
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The food and service was amazing. We turned up 2 hours early, due to an admin mistake by one of our group. They still accommodated us.
Andrew Hughes . 2024-09-22
MORE AT Google
Lovely pub with excellent food. Manager and team were very helpful and rooms were clean and adequate.
Karl Henton . 2024-09-17
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The cherry tree was easy to find & park. Lovely decor and quaint restaurant. The service was personable and friendly. The portions for the scampi & fries were on the small size for an adult but the children's menu was on point. Lots to choose from.
Mandy Slavin . 2024-09-12
MORE AT Google
Had a great time, very helpful staff, great food and it’s lovely and clean
Steven Holland . 2024-09-11
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We stayed one night on a Saturday. We arrived about 4pm and we were shown to our room but not told about breakfast the next morning so we didn’t bother with it. We had a platter to share in the restaurant. It was okay. Nothing special. Room was nice. Could have done with a dust but was adequate for our needs for one night. The bathroom was a let down. The bathroom was really nice, had a break walk in shower but the shower head was so poor! Too small and limescale build up means it was not a great shower. We would stay elsewhere if back in the area.
Amy Jarman . 2024-09-01
MORE AT Google
Lovely place. Great food, staff and atmosphere
Elaine Leeks . 2024-08-20
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They were short staffed, and after waiting nearly an hour for our starters we walked out. UPDATE since posting this we have been back and its under new owners, and staff and food are excellent.
tony buckner . 2024-08-15
MORE AT Google
Had a breakfast food and service was outstanding 👌
Keith Newby . 2024-08-14
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Cherry tree pub and restaurant is a cosy little restaurant. You either have seating area in the restaurant and big chairs in the Bar area. Very cosy and very family friendly everyone was very friendly. Definitely going back may be slightly expensive but definitely worth the money. Food was amazing 5 out of five stars definitely gonna make this pub a weekly visit =0)
Erica Harris . 2024-08-11
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A bit above the normal pub food but worth it. Only a small selection of ale though. Service very slow. Became fed up with waiting for sweet menu so gave up. Bill never arrived when requested. Paid at the bar with indifferent attitude from staff. No tip given.
Graham Addison . 2024-08-01
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Took my mum for breakfast. Their first day serving breakfast and compliments to chef who served a delicious breakfast with nice bacon and sausage, good toast too. Lady serving was on her own but not flustered and did an amazing job, very polite and friendly and accommodating. Will def return. Sat outside as lovely morning...
Karena Mullane . 2024-07-27
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Been in a couple times in the last couple of weeks since new management taken place. Lovely welcoming manager who goes above and beyond for her customers. Food is great, the atmosphere is welcoming. A warm place which makes you want to return again and again, which I will return in the future.
Lottie . 2024-07-23
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The Cherry Tree is one of my top restaurants to visit for lunch with family. The young girls who work there are fabulous, always working with a smile on their faces. Service & food is always so enjoyable. I understand the place is under a new manager & since then it really seems to have gone down hill. I popped in over the weekend. The staff seemed unhappy and not like their usual team. The new manager had a very negative impact on that team. Such a shame for those young girls they are brilliant.
Safiyyah Khan . 2024-07-09
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Wonderful food. It was Sunday and I had the excellent roast pork. The staff are friendly and do not keep pestering you with the usual "is everything alright with the meal"?
David Sirett . 2024-07-09
MORE AT Google
Excellent staff great choice of drinks & the food was excellent. Will definitely be going back
Mark Collins . 2024-07-09
MORE AT Google
Been there about four times now and the experience has been amazing, especially the manager i think the name she gave us was Cherie, she deserves a five star review. Would defo be back again with my mates.
Ojomo Tobi . 2024-07-09
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Myself and my friends had a great evening Saturday. Lovely welcoming manager. She is new as never seen her before but what a lovely lady and nothing was too much. Atmosphere was great. Food was great. Service was great. I can’t fault the place. Definitely be returning. 5 stars all day long ⭐️⭐️⭐️⭐️⭐️
Chloe Higgins . 2024-07-09
MORE AT Google
I visit this restaurant often with family and friends, love it very much. Staff are brilliant especially two young girls macey & sienna!! All staff are very happy and enthusiastic for their job, however last week when I came in staff seemed very demotivated and drained since new manager started. This doesn’t seem fair on a close net team who are normally very bubbly & happy. Don’t think I’ll be coming as often to visit the cherry tree.
Lauren Symmons . 2024-07-09
MORE AT Google
I'm a regular who eats here with my partner. We noticed on Sunday how rude the General manager is. We've always had nothing but good things to say about the girls who work here. It seems to be the older manager who's causing chaos. They were so stressed out on Sunday it just ruined the atmosphere. I've never ever in all my times coming to the tree had this atmosphere. It just seemed wrong.
TheFightingMick . 2024-07-08
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Had a lovely meal here on Sunday with my family. I must say we had a brilliant meal. Staff were very friendly and it’s great to see a welcoming manager on site, she was very attentive and couldn’t do enough for us. I really hope she stays around as she looks as if she’s doing an amazing job bringing the pub back to life. Definitely worth a visit. Great to see a happy face front of house. Can’t wait for our return, we even took our little dog and he loved it too. Thank you again and see you again soon x
Chelsea Holland . 2024-07-08
MORE AT Google
Have had various business lunches here, couldn't of picked a better place now, lovely manager, cherie, wonderful service always smiling, nothing was too much trouble for her and her team, so much better then previous lunches here when there was no manager the young girls were clueless before hand! Glad they now have someone who can show them how to excel in this industry was by chance i see it was under new management, will now continue to come back food is amazing, price is very reasonable, and the staff i met are amazing, lovely lady chloe polite, happy and very helpful, also very knowledgeable of wines, was no trouble helping me choose a few bottles, thankyou ladies will deffinitley be back in the future.
Transportationxpressltd . 2024-07-08
MORE AT Google
Popped into this place after work, always drive past on way home and decided to stop off for a pint. Was greeted by a lovely lady called Cherie, very polite, talkative and just a generally happy soul. (Not like the grumpy stuck up youngsters you get in most places.) I then had a look at the menu which is very well priced with a variety of food, my food was served by a lovely lady called chloe who once again was very polite well spoken and nothing was too much, i even got a check back to make sure everything was okay!! Nothing was to much for these two woman! Superb service, great food and great company will deffinitley be a returning customer great valuve for money! Well done girls!
connor sargeant . 2024-07-08
MORE AT Google
Had Sunday lunch with family. The food was great, with large portions and it was delicious. The service was quite slow even though the restaurant wasn't that busy. My husband had to go to the bar and find out if they were going to take our order!
Alisha Cullen . 2024-07-03
MORE AT Google
Great tribute act lovely atmosphere food and service were excellent will definitely come back
sylvia meszaros . 2024-06-30
MORE AT Google
I was very disappointed with Sunday lunch. They had run out of roast beef so we chose chicken. Potatoes were not cooked properly, sparse vegetables no stuffing. We also ordered pigs in blankets, 4 tiny half cocktail sausages for £3.95. Don’t bother none of it worthy of the price charged.
Sandra Head . 2024-06-12
MORE AT Google
AMAZING FOOD & SERVICE!! Macy was fantastic. Friendly and accommodating. We will be back
Lisa Garrity . 2024-06-11
MORE AT Google
The Cherry Tree is my all time favourite pub, the atmosphere is always lovely, dog friendly and the staff are friendly welcoming, Macy is especially lovely and always goes out of her way to make everyone feel very welcomed. The head chef Mitch is such a friendly guy and often pops out and we have a right laugh. Food and drinks are all lovely and reasonably priced.
Oliver Hewett . 2024-06-11
MORE AT Google
There was so many choices on the menu I decided on the Steak and Ale pie it was amazing the pastry was perfect the carrots where very tasty and portion was spot on I would definitely recommend
Bernard Garrity . 2024-06-11
MORE AT Google
Very nice welcome from the bar manager good food plus live music Thanks Sam
Milly Moo . 2024-05-25
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Beautiful local pub, with EV chargers, making it an ideal spot for any occasion.
Michael Oxby . 2024-05-10
MORE AT Google
Great service from Macey, highly recommend. Good value for money.
James Green . 2024-04-30
MORE AT Google
Nice family pub with great ambiance. We had Sunday lunch but the full menu was available. Food was well presented and portions were large. Staff were professional and very attentive. I will definitely go back if I'm in Rochford.
58norwood . 2024-04-24
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I had a great experience at the Cherry Tree the other day, wonderful customer service from our server Macey. Will definitely be back!
Millie . 2024-04-24
MORE AT Google
We were in the Rochford area and on a whim booked The Cherry Tree for a spontanious birthday dinner, not knowing what to expect. It was a very enjoyable night. The food and service was spot on. The restaurant was very clean and modern and great vibe. We ended up joing the quiz night and really enjoyed the experience. Definitly coming back soon.
Ian J . 2024-04-22
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We visited the Cherry Tree again yesterday and couldn’t fault anything. A lovely welcome, an unexpected meeting with old friends and a warm welcome. The food was delicious, wines were of a good quality and the service was excellent. We had a lovely time. We’ll definitely be visiting more regularly from now on.
793wendyd . 2024-04-20
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My friend and I have been here four times now and three of those were without booking. We were always found a nice table and the service was prompt. The staff are always friendly and the main waitress always remembers our drinks order. The food is excellent and we had a large sunday lunch with a perfectly cooked yorkshire pud. We will be coming back!
Zoe H . 2024-04-17
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Great place, very friendly staff
Karen Boosey . 2024-04-15
MORE AT Google
Awful microwaved food with terrible service. The female staff could do with longer skirts, no one wants to see everything when they’re trying to eat, and the manager has a stinking attitude. The language coming from him behind the bar was very vulgar and off putting. Our chips were cold and our burger chewy. The place is nice enough but the staff need training.
Lisa Summerbell . 2024-04-14
MORE AT Google
Our first time visiting the Cherry Tree and we would definitely recommend it. Gorgeous interior and exterior, lovely customer service and the food was delicious. Will definitely be going back.
Annette B . 2024-04-14
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Decent rooms attached to a private pub / restaurant. There is plenty of free parking. Arrived late and did not eat here as open midday to 11pm.
Jay Kay . 2024-04-10
MORE AT Google
Yep seems odd giving 5 stars for poor quality steaks which was probably due to the supplier not the chef but in some cases it's more about how you resolve the problem. In this case the young lady who dealt with us gave us excellent customer service and complete satisfaction. I hope she gets the opportunity to read this as from probably not going back we now definitely will. Well done her. We were four elderly silver tops but have never been served brandy with ice as a company policy and should be a customer option. As a blue badge holder only one designated bay in the car park which happened to be the furthest away from the entrance! Funny really but not busy so was able to park close to the action.
John H . 2024-04-10
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Stayed 1night at the Cherry Tree. Very clean and relaxed atmosphere. Lovely pub with period features and open fire. Rural location and dog friendly. The only issue we felt let it down was our room which felt very dark and cold. We had to keep the heating on and the huge wet room wasn't very nice to shower in as freezing. There was, also no door handle to be able to pull the room door close when leaving?!
Julie Ancell . 2024-04-09
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Came to celebrate our wedding anniversary. Was rung on the way at 6.00 to say no roasts would be available. Ok. Menu was quite limited due to this. The restaurant was pretty much empty. Maybe this is why the roasts had stopped. Had the mixed platter. Nice but the nachos were impossible to split four ways and sadly very small portion. Mains. Fish chips not great. Burger was voted nice. Two pies were pretty awful undercooked pastry. Very sad looking cabbage and two pieces of a carrot. Dessert was ok but before we’d ordered these we were informed they were closing the coffee machine so if we wanted coffee to order now. We made the most of it as didn’t want to spoil a special day but sadly was nothing like we’ve experienced before. The food used to be great. The waitress was lovely however. Might try again 🤷♀️
Madeleine C . 2024-04-09
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Lovely pub lunch. Service was very good and the food excellent. The staff were attentive and helpful. The food was served promptly and hot.
Pam J . 2024-04-08
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First visit to the Chery tree with family and 10 month granddaughter. Excellent service, staff friendly, excellent food. Will definitely go back.
Myand123 . 2024-04-04
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Stopped for a quick lunch. Fish and chips. Delicious 😋 Would reccomend.
carol davies . 2024-04-03
MORE AT Google
Great night Abba tribute. Staff worked really hard as it was full. Had a fab time can't ask for more. Food was all good and hot. Recommend the steak pie and red wine gravy.
Donna Lawrence . 2024-03-30
MORE AT Google
I lam a big fan of steak frites and I saw it was new on your menu. What a disappointment, it bore no resemblance to the real thing, or even how it was described on the menu
Jm922014 . 2024-03-30
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I was so impressed with the customer service as the next table were not happy with their meal and so the staff replaced it with something else with no extra charge plus a free bottle of wine. All I can say is this has to be 5 star customer service as I work in customer service and was so impressed with the way quickly dealt with the issue. I would recommend going to The Cherry Tree every time.
Brennan M . 2024-03-29
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Food was incredible! Rooms were lovely, simple but very comfy. Bedroom door wouldn't lock. One or two members of staff were rude and unfriendly. Felt very uncomfortable and unwelcome on the day they were working.
Han B . 2024-03-28
MORE AT Google
A wake was arranged following the funeral of a family member. The staff were brilliant and everything went very smoothly. There was no pressure for us to leave after the buffet. Food was tasty and staff left the food for us well into early evening. Even chased up the taxi company for us. Overall a good experience.
susan D . 2024-03-27
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Went for a belated Mother's Day meal. 2 beef roast dinners were cold along with side if cauliflower cheese, returned to kitchen. Beef was also tough. 1 roast port, disappointed with not getting crackling. Had to asked for horseradish and apple sauce which should be offered as standard or even provided without having to be asked. Only saving grace was a decent Malbec, but at £10 a glass it's a bit pricey. Sadly will not be going back
Mobile37918468913 . 2024-03-21
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Each time I go I feel like we are very well looked after .. mum is wheelchair bound and they look after us opening doors if need be and always seated at an accessible table (not in the way of other diners)... the disabled toilet is very clean and large ... The staff are amazing and very friendly The food is lovely and caters for my small plate needs too ... Many thanks all look forward to coming again soon Jo x
jop766 . 2024-03-21
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Very disappointed in my roast dinner. Very small portions on a large plate. The two small slices of beef were dry & chewy, the potatoes were anaemic looking. Husband had the pie which also was small. Feel the food is overpriced for what you get.
Sarah E . 2024-03-19
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Friendly staff, great food, and excellent service. They even coped with a medical problem with a minimum of fuss. Unfortunately, my partner suffers from FND and non-epileptic seizures and they knew exactly what to do for us. Find a quiet space with minimal lighting. It...
Mark P . 2024-03-16
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A lovely place to stay. Clean and comfortable.
Geraldine Hoole . 2024-03-13
MORE AT Google
We call in to The Cherry Tree fairly often on a Friday lunchtime. The staff are always welcoming and helpful and there’s a nice atmosphere with modern decor. The menu seems reduced lately with a more limited choice but the Buddha Bowl is a welcome...
793wendyd . 2024-03-13
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When we walked to the seating area bit one of the Waitresses was writing something at the bar and seemed like she didn’t want to deal with us.. she did seat us. The food was good, but the waiter serving us wasn’t any friendlier than...
Tanya R . 2024-03-13
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Very good meal and service on Mother’s Day… they had obviously staggered the bookings which worked really well not the normal manic that Mother’s Day brings! Food was much better than a restaurant in Hanningfield we used the week before for a birthday celebration! A...
Laptop03 . 2024-03-13
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Always clean and tidy Jason and staff are always attentive Good food at reasonable prices Ample safe parking One of our go to restaurants
Letsgo2anywhere . 2024-03-05
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Lovely country pub....lovely food ....good service from staff lovely decor and surroundings seems to be doing well always impressed with our visits....will be back!!
Lisa C . 2024-02-29
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We stayed overnight and had lunch in the restaurant. We had a very good experience and we will definitely go back but take our doggy as well when we do.
Brian Hall . 2024-02-25
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Lovely food, really nice atmosphere and the owner is a delight!!! Highly recommend for a great pub dining experience……
FlossRules . 2024-02-21
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My wife and I enjoy trying new places every weekend for lunch or dinner . We decided on the cherry tree as we have not visited there for more than 10 years. We both had a roast and we were both disappointed by the portion...
Departure816699 . 2024-02-20
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Quite disappointed with the food - I had a burger, which came with a very paltry portion of fries, and the rest of the food was fairly average for the prices. The pub itself was nice, although there was no atmosphere and felt quite sterile...
Jayne C . 2024-02-17
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This pub is spacious, warm and welcoming with friendly staff and good food. The menu covers most tastes, meals are promptly served hot and well presented. Can be ideal for business / lunch break, but also relaxing enough to accommodate family / friends gathering. They...
Fine-food-lov . 2024-02-17
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Friendly staff, great service, however 3 stars for the food. Small portions for the price, came away feeling disappointed.
TeresaC2759 . 2024-02-08
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Lovely meal, and excellent service. Our waitress was very friendly and served us with a smile. Only negative was I found drinks to be very expensive.
515justinb . 2024-02-06
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Been here a few times now. As always the food and service is excellent.
Sarah Beth Jewellers . 2024-01-27
MORE AT Google
Great pub with rooms. Good food. Friendly staff.
Gillian Hall . 2024-01-22
MORE AT Google
Lovely spacious clean restaurant with good staff and food at reasonable prices Descent car park size One of our go to restaurants
Letsgo2anywhere . 2024-01-22
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Always love coming here but was really disappointed by our last visit! Half the food was cold and half was undercooked! Very slow service when there was hardly anyone in the restaurant, shame as we normally love coming!
Danielle S . 2024-01-16
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A birthday meal celebration for a family member. We basically had the whole restaurant to ourselves. Good service, happy and friendly. Good food, too. A wonderful, cozy environment with a separate place with high backed leather chairs and open fire. So nice to go out and not have to listen to a TV blaring out football games.
Darren Middleton . 2024-01-13
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Accommodated us without a prior booking. Very good service. Sophie, who served us, was a hit. She was brilliant with the children, too.
Vanessa Magee . 2024-01-09
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Very friendly and helpful staff, who did everything to ensure our family lunch went well. The food was delicious.
Lynn B . 2023-12-29
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By far the best spot in Rochford. Ended up here after a good 2 hours or so finding a nice place to eat and I am so happy we did. The food was absolutely delicious, decor and general vibe was really nice and their dog...
Jenna L . 2023-12-29
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23/12/23 First visit in a while due to 'life'. Great food, personable service, friendly hospitality. The perfect balance of being left alone to socialise and being checked on for drinks top ups and orders to be taken. Food was piping hot, flavoursome and fresh. Service...
Joshua Q . 2023-12-25
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Great service but we found the menu very basic. The team were very welcoming but surprised to find the restaurant empty considering it was Christmas weekend. We will not be returning.
keithterry . 2023-12-25
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Excellent location for us as a couple along with the dog. Really clean and convenient to visit family in Southend. Great local fields to walk the dog. Very happy with the cleanliness of the room. Thank you very much.
determinationispower . 2023-12-24
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Great service. Food is a lot like chain pubish
Charlie Leslie . 2023-12-22
MORE AT Google
Very nice meal excellent service staff were very helpful
andrew badger . 2023-12-20
MORE AT Google
I think most in the party of 10 enjoyed your meal but i had thr roast beef which was hard to cut & a bit chewy. Its also a shame that we felt rushed as our table was for only 2 hrs. We would of...
mynameislinda . 2023-12-19
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Fantastic food and service and free charging of the car too. I found this pub from the ev charger sites so I can’t ask for more.
Sarah Beth J . 2023-12-18
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Absolutely amazing food!!! We come here often and the food is always on point! The staff are very friendly and are always there when you need anything. The atmosphere is cosy, welcoming and very friendly. I would highly recommend this lovely dog friendly pub rain...
Hayley C . 2023-12-18
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The place is warm spacious and welcoming. Service is good. Menu varied. Food hot , freshly cooked and well presented. Having small appetites we enjoyed the small plate menu. The steak was delicious succulent and perfectly medium rare. Ham egg and chips had adequate portion,...
Fine-food-lov . 2023-12-15
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Staff always very very helpful and polite. Good food and a very relaxed and friendly environment, outstandingly clean place to visit
martin e . 2023-12-13
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Very nice pub and the service was good but I’m giving it two stars because of the food! Two in our party ordered the fish finger sandwich. The menu states freshly battered haddock goujons on fresh bread. We received very dry bread with three cheap...
91kims . 2023-12-06
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We arrived quite late for lunch on a Friday afternoon. We were seated quickly and the waitress came to take our drinks order and give us the menus. The surroundings were warm and comfortable and seasonally decorated. There was a varied choice of meals, including...
793wendyd . 2023-11-18
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Table was booked for 7.30. We ordered starters and main, food was lovely. Went to order desert only to be told kitchen shut at 8 pm. We were not told this on booking or throughout the evening. Spoilt the evening
Carole S . 2023-11-17
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Had the beef sirloin roast - amazing! Can't fault the service either - both friendly and attentive . Great experience and worth the drive out to the countryside - will 100% be going back. Thanks guys.
trevor t . 2023-11-15
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One of the starters came out wrong at first but food good for pub grub
Mark Godfrey . 2023-11-13
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Family visiting from Canada so a lovely venue for a natter and catch up over lunch. Staff and service were very good, friendly and attentive. Food was delicious. I haven’t been to The Cherry Tree for a while so my biggest disappointment was to find...
Jane S . 2023-11-08
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Very pleasant staff, nothing was a problem, food was very good, nice and clean friendly atmosphere and environment
martin e . 2023-11-07
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Most enjoyable Sunday lunch. Pleasant atmosphere. Good food and drink. Very pleasant and efficient staff.
Geoffrey K . 2023-11-07
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4 of us here Saturday evening for a meal. VERY impressed with the amount of space between tables... Not all cramped in like most restaurants. Also the staff were lovely, polite and very friendly. Would highly recommend.....
X4BRP . 2023-11-06
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Our table of six found the service and food to be excellent. Friendly service and not at all rushed. We hope to return. Thank you.
Hilliep . 2023-10-31
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Booked table online but refused the requested time slot by phone call so agreed a later time. On arrival, very disappointed to see half empty restaurant so confused at why refused an earlier time slot. Overall staff were good and meal was good. Restaurant felt cold so wear a jumper.
mjones10867 . 2023-10-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3650 Opinions
As soon as we arrived Kira made us feel very welcome. The food and service were excellent. I was very happy to receive complimentary prosecco for myself and guests with my voucher from the app. It was a very good evening I can't wait to return again.
136 Opinions
A lovely afternoon tea. Very nice savoury section and lovely cakes. However the service was not as good as the food. We had to ask for additional drinks as the server never came to ask us if we wanted more drinks. The first drink arrived and the server spilt the milk over the table narrowly missing the food. The second time she spilt the milk down my husbands trousers. Great food poor service
1174 Opinions
Used to always guarantee a lovely quality meal here but my last two visits were quite bad food, gave it another chance to see if just a one off but disappointed for a second time, over priced and not good food. A real shame as used to be so nice.