The Captain Webb in Cheshire East

This is the slowest fast food restaurant ever wow i went here in crewe, don't visit, you will be waiting 20 mins for burger and chips, so disappointing!!!

Hard working polite staff but food was prettY awful. Had venison pie which I couldn’t finish. Red cabbage was disgusting. Due to the slow queue chips and cabbage were cold by time I sat down. Didn’t have a drink. Cakes looked unappetising.

I've been a customer of flames for a long time I've seen 2-3 different owners but never had any issues, I've had a flames tonight and honestly can't believe it, got home and sat down to eat to find that within five-10 minutes my food has gone cold and I don't mean mildly warm I mean cold to even touch, normally it stays hot for a good 15-20 minutes then warm for a further 10. I don't know if there is a new owner as the regular chap wasn't there tonight but I'm honestly so annoyed as this is the first ever issue I've had here.

Really good food and the workers were all amazing, 5 stars

Tracker updated to "delivered" when it hadn't left the shop, after 20 mins needed to call to check. Ordered and paid for a bottle of soft drink which wasn't delivered. Flagged with driver who didn't care and never bothered to say sorry or bring us what we paid for. Getting a takeaway shouldn't be as difficult as it from here. And it isn't the first time.. but it is the last. Update: a change in ownership has been just what this take away needed. Great food, delivered on time