McDonald's in Cheshire East

Food was hot and tasty, but took about 15 minutes between ordering and receiving food.

Order wrong again after 20min wait, asked if order correct on screen whilst screen was blank,. Avoid or expect crap service

BE CAREFULL OF WHAT YOU GOT IN YOUR BAG WHEN DRIVE THROUGH . ONLY REALISE MISSED SOME AT HOME, .NOT WORTH TO DRIVE BACK .HAPPENDS ON 07/11/2024 EVENING

It's like they get the order wrong on purpose, I mean I get it, sometimes things are missed, like a whole burger, however giving me only 4 nuggets instead of 6 as well, that's just taking the piss. I feel robbed.

Typical McDonald's. I'm sure it was just human error but despite the stickers on the burgers being correct (no pickles, etc) both burgers were identical and had everything on them.

The Worlds Slowest Drive Through 🚫🚫🚫🚫🚫🚫🚫⚠️⚠️⚠️⚠️⚠️

Some items were not with order. One item was wrong and food was cold.

The fries were warmish and tasted as if they had been standing for a while before being served, we sat on the car park to eat so not much time had passed from being given the food to eating the food.

Speakers on drive through are quiet so you have to really listen to make sure they are there.

Tough to give anything but 5 stars. It's a clean, fast, decent interior Maccies. Adequate parking. Pretty much what you expect from a fast food place.

Wrong items delivered. Food was late and cold. Complete waste of time

Freezing cold and didn’t provide the mac mayo I ordered. Truly shocking

Food arrived freezing cold and delivery took over an hour

yet again the delivery driver has had the food since 11:50 but didn't deliver till 12;36 resulting in food being cold and inedible

Didn’t get what I ordered. Delivery driver said ‘not my problem phone the Manager’.

Food cold. Missing happy meal apart from the drink

I was not expecting mcd will serve such a poor quality food. Food was cold . large veg burger I ordered without any vegetables . fries was saugy and cold. Banana shake was full of Ice.seriously after paying 15 pound you get such type of food.

Took over an hour to be delivered when the restaurant is less than ten minutes away. All the food was stone cold.

No straw ordered without cheese and sauce on the burger and guess what? Came with cheese and sauce.

2nd time that I have ordered a bacon and egg muffin breakfast meal only to get to work and find a sausage and egg muffin. I hate the sausage one so again went without. Receipt said bacon. Why can’t McDonald’s get it right !!!

Never received my order and had to request a refund

Waited a hour from ordering until the courier left the restaurant and then the wrong order delivered.

Our order took to long and when it came all food was cold

Food was cold, no straw for my drink no sauces that I paid for. Ordered just after 8pm and it took over an hour to be delivered.

DIDNT GET MY STRAWS (2) DIDNT GET MY SAUCES (8)

Good stone cold. No sauces as per order. Shocking!

I want may food sending outs today my kids need their tea iv paid 24 pounds for what you to send two big MCs no drinks Owen chips that’s a joke

I have not received my order. but apparently it was delivered somewhere.

It is what it is, will always be cold, standard, burgers are good quality now,

Food was cold and mc flurry was like water

Took and hour food was freezing cold and most inedible not happy with the amount it cost me

Very fast friendly delivery breakfast and coffee still hot

Food was cold, missing items no sauces badly prepared won’t use again

Food arrived over an hour & forty minutes after ordering. It was then absolutely stone cold. Totally inedible. I can only assume that the order was prepared and then sat somewhere waiting for delivery and got missed. Went straight in the bin 😑

MISSING FOOD! RANG AND NO OFFER TO GET IT DELIVERED!

As usual, the burger was cold. The McFlurry was melted.

Got no dips for a share box not happy

I’m not happy I was missing veggie dippers in my order and I paid 4.69 or whatever they were for them!

What’s the point in asking for a scheduled delivery time if it’s going to be 35 minutes later when you were given over an hours notice before when I ordered the food, stone cold when delivered

my drink was cold and it came late and spilt all in the bag

2.5 hours late and then order marked as delivered. delivery driver showed as round the corner on the map but food never delivered! absolutely ridiculous!!

seel on pack tampered with item had been opened . driver very rude asked for code was given code . that was sent with ordred very rude to my son telling the code was wrong. needs to learn some manners second time this delivery driver has been rude when delivering

food freezing cold again like it was made hours ago

There were only 4 people in the hall but I waited for my order for 20 minutes, it is very strange for McMuffin and coffee. Also there is no antibacterial dispenser in the hall, as they have in other McDonald's. Never again.

food was prepared at 4:28 but wasn't delivered till 5;08 so food was cold and uneatable. This happens all the time as drivers wait for other orders and have to delivery's to do in one it's unacceptable.

Food cold, missing chocolate brownie and delivery time kept being pushed later although driver at restaurant. The standards of Just Eat from past 3 orders.

quality very poor an all the food was stone cold

Numerous meals missing from our order! Very dissatisfied

If I could give less than one star, I would. By far the worst customer service I’ve ever had, anywhere. Waiting for order in carpark as asked for over 30 minutes for 2 happy meals and had to go back round drive thru to find out where they were - the staff had no idea. Not a single apology. Numerous managers walking about chatting and avoiding multiple frustrated customers. Too busy doing online orders to care about visiting customers. Shambles.

My food has still not arrived!!!?? Yet it says delivered at 11.10?!

Waited over an hour, food was all cold to the touch, I’m a 10 min drive max from McDonald’s and delivery once it was on its way took much longer, disappointed

took 2 hours to come and came cold

Didn't show up at all 2nd time this has happened recently

Ordered 7:46 deliver time non stop changed finalised arrived cold at gone 9:10pm not dips even when ordered

Late delivery, the food was cold and missing the sauce, straw and napkins

Food was freezing cold, they must of cut down on the portion sizes too as there was about 6 chips in the happy meals and the medium and large ones were few and far between!

nothing delivery delightful of you delivery 4.30 it's now 18.10 and nothing here charming!!!

Ordered my food at 3.22 pm, it arrived at 4.45 pm. All items were cold and inedible. I reported this immediately and received a £5.32 refund, ie half the price I paid for total order! Delivery driver insisted I give him a code, but I have never, ever been given a code a share with the driver. He was aggressive, intimidating and rude. After showing him my order on my phone, he only then allowed me to shut my door - outrageous and unprofessional behaviour, which i will report.

The food was terribly cold ,the fries was awful dry and very cold , the cheese burger every day smaller .So the whole order wasn't nice !!!

Came on time but yet again a ton of items missing, lesson learnt if u want mc’ds go there

My Food was cooked ar 11:57 as it says on the burger and I didn't get my food till 12:47

Food was almost an hour later than published and stone cold.

My food was not delivered at all.....I hope will stay in the throat of the driver who ate it.

As usual the food was not in an insulated bag and was cold. Not so much McDonalds fault as the Just Eat driver’s. If they are being paid by Just Eat to deliver hot food they should make it mandatory that they have a way to keep it warm.

Food took 45 minutes overall to come as delivery time kept changing then when it finally arrived everything was freezing cold

Fast and friendly staff serving great food as expected. Very clean store and plenty of staff available.

ABSOLUTELY SHOCKING. Not received any food even though it said it’s been delivered

Absolutely disgraceful £22 for stone cold food I want a full refund

poor service my order was delivered some where else I've tried to sort this situation out and I'm unable to sort the situation out ive sent an email which I had a reply stating that it will take 2 days to get an answer

food late, food cold, missing items

It wasn’t very hot when it got here. I presume it was the driver that called me but there was a language barrier. We could not understand each other on the phone. In the end he hung up.

food didn't arrive even though it said it did. pathetic service. absolutely laughable.

dood cold again and coke cola spilled all over mc flurry not happy

The driver was very apologetic. Dunwoody Way store ignored him, left our food on the side. He showed me a video of the manager and other staff ignoring him. He also had to wait for another order which delayed my delivery. 1 hour from ordering to receiving the stone cold food. Had to heat it up myself.

Came cold and the guy came late not happy

A vote has been taken from one burger. Both burgers look like they’ve been stamped on and are also burned. Both stone cold.

I’m just going to order from Market Street McDonalds in the future. Ordered a few times over the years and more often than not food is either cold, wrong or missing entirely.

Just received two burgers via just eat. Package was sealed. Arrived way later than expected due to restaurant not the driver. One burger had a bite taken out of it, both burgers burned and looked like they’ve been sat on by Adele. Absolute disgusting staff members.

Order was prepared at 16:40 and delivered at 17:55 and was stone cold not great service at all thank you McDonald's.

Missing half of order.......triple cheeseburger

Freezing cold, very late from initial time given. Very unsatisfactory service

The food arrived and hour late the food was freezing cold there itams were missing all round poor experience

On arrival no table service available, toilet floor was dangerously slippery. Food- fries were barely warm, gave the wrong burger. No red sauce in the dispenser, went to ask for some, no one at the counter after waiting a while had to call out twice to be served, fies now cold. Why has service at Mcdonalds, in general, become so poor?

No sauce or Onions on the burgers. Everything was cold on arrival. Courier told me the food was ready on time but he was waiting over 20 minutes for 1 drink

Food took nearly two hours to arrive and when it did there was multiple items missing

45 mins late. food was cold. chips were stale. appalling from a large chain.

This order was never delivered.

my order never arrived and I didn't have the option to cancel it as it was saying preparing your order, so I've been charged for an order I haven't even received

Although early food was stone cold and like rubber and because it was early they won’t give me a refund won’t use just eat again

Forgot the double cheeseburger though it was on time and still warm

I don t understand what is happening, my last two orders got missing items and they are cold ! Very disappointed

1 of the orders was a ham burger and it came with cheese, my son has a milk intolerance hence ordering a ham burger and not a cheese burger

very late, children had to eat cold food

The kitchen was deserted,they took that long I was late.

Drink spilt in bag 12.95 for cold burger and fries and spilt drink fabulous

My order arrived after 1 hr and half and i don’t receive everything what i order this is so disrespectful and i will never order again with this app

delivery was fine but food must have been sitting out, it was all cold ice melted in drink and no dip delivered although I'd paid for this

Pleased. Nice and hot this time

heads up to the staff for doing an early shift

Food was all cold and drink cup was leaking so half of my drink was in the bag