McDonald's in Cheshire East

I came tonight to get a 2 kids happy meal for my grandchildren When öpened my App saw the 15% when you spend £15 so I ordered more food for my self milkshake & mcflurrry to be able to use my 15% off When to checkout & noticed I never had a discount When to the desk to ask one of the staff he said the app doesn’t work at the moment Just wondering Why they don’t put the notice up this is a BIG CON A GUY CAME TALK TO ME & HE TOLD ME HE HAD SAME PROBLEM YESTERDAY & HE GAVE UP BLOODY HLL SORT YOUR APP NO MORE CON!!!!!! I was so annoyed 😡 and

didn't get my sauce I want my sauce!

My dad went today and placed an order on the app and was told he couldn’t have his food because they had a ‘power outage’ even tho the lights were on and when a manager or member of staff spoke to him I think her name was Bev or Beth told him there was a power outage and couldn’t care less that he is paid for the food that he’s not giving and to add she literally walked off from him too! I’m honestly fuming it’s called fast food for a reason and why hire rude staff who treat customers like that honestly do better with some of your staff as I know some are loevly

Had a power cut and refused to cancel our order after the woman on the phone was so rude to us never will go again STAY AWAY

The time on how long the food would take kept increasing and the food was cold and the ice cream was melted

Missing items and food was cold

Food is cold chips cold and dry total waiting time for the food since ordered 1 hour and 30 minutes

This McDonald's franchise is kept very clean, staff are fast with your order and is accurate 98% of times. Whenever you have an issue there will be someone able to sort it out for you. The place itself is kept nice , tidy and clean all the time, never had an issue with cleanliness. Totally recommend!

I rang the restaurant and they said it was out for delivery it didn't arrive for another 45 minutes the food is stone cold it's and hard unacceptable

Food is cold the didn’t have the food in a heat bag look like he on something… an there your an bye

This McDonald’s is now beyond the joke as I thought this was better then Macon Way but the staff in there can be very rude and they also can get your orders wrong and I hate it when this happens to me so I don’t think I will be back here and I am disappointed because I never had this problem in the past and I used to like this maccys but not anymore and especially I don’t like west street one that is even the worst one

I want a refund,I’m appauled,not worth 30 quid,food has came cold,was an hour late!!!!

Wasnt on time. The food was freezing cold. Could not even eat it

missing burger from meal and no straw cold chips

fries and burgers were all ice cold

Missing the 3 sweet chilli dips

Ordered a large meal but got a medium. McFlurry had melted and strawberry milkshake was like water. Fries were cold. Tried to make a complaint but forget they need photos but I threw the McFlurry and milkshake away. The mcplant burger was ok but meal incorrect size and difficult to take a photo to show the fries were cold.

The food was cold and the driver abrupt. I would like a refund on this order please. thanks.

For the first time in a ling time the foid was really nice, hot and fresh, drinks correct, food correct, delivery was good.

The food had to be thrown away as it was stone cold and not eatable im extremely disappointed and I never paid for it to arrive cold

Arrived late. Food cold If I spend £17 on food I don't want it cold and chewy

my house is difficult to find, so i have to go to the main road. some takeaways have not come at all

They put the wrong item in I requested nuggets and got selects this was very upsetting

Only a small order but the delivery time estimate kept changing which was frustrating. Food was hot, when it did finally arrive, but no straws for the three drinks, which was also very frustrating. Delivery person was very polite and careful.

Food came super late and all so cold looked like it was cooked 2 hours before . Absolutely tasteless soggy . Also items missing . Just disappointed

Absolute poor, asked for only mustard and onions..got ketchup and gherkins, last order missing chips, try and call, never answer. Mcdonalds is a joke

Food was cold and one burger had the top missing off it.

Missing half my food nice one mds

Food not delivered but says it has been!

Waited an hour and half,food was freezing when it arrived.

Ordered 2 happy meals and a quarter pounder. There was only a burger in the quarter pounder - nothing else. Realised this half way home so there was no point going back. But the kids enjoyed their happy meal.

the food was cold so we are never ordering from they again

Good was freezing cold yet again

food was cold ,half the order was wrong other half either missing or damaged. drinks squashed and spilt ruined mcflurry as full of coke zero.

They changed time and took ages my food is FREEZING not even edible

wasn't the right order delivery drivers need to make sure they have the right food if they do multiple orders at once

Childrens meal missing, we asked for 2 plain cheeseburgers and 1 plain hamburger and neither cane, latge fries didnt come, you send 2 fouble bacon burgers instead which we dont like, terrible ! wont be ordering again

Quick service, clean toilets and most importantly hot food. Best grilled chicken wrap I've had so far

WE GOT NO FOOD AT ALL! ONLY OUR DRINKS CAME!!!!

Waiting bout an hour end in the end my food arrive very cold probably bad experience

as McDonald's took to long to send out the pre-ordered food. the driver got here quickly many thanks to him

No dips that I paid for or straws for the drinks and a missing cheese burger

The food got here 30 minutes late on a £12 order freezing cold as in coffee is cold hashbrowns cold breakfast wrap freezing good for the bin. I was offered £2 refund so it cost me £9 to be the food.

I’m sorry but I asked for extra pickles and got no pickles, low key disappointed but found it quite funny 😹

Not drivers fault - waiting on restaurant

Can’t wait for Burger King too open won’t be using you lot again seeya!

Bad food was not delivered! And was refused a refund!

As expected! Shocking delivery time which repeatedly got pushed back. Cold food, so thanks for that and a ball bag of a delivery driver.

Chips where hard an cold the burger was wet underneath the drink was mixed with another drink not D coke

waited over a hour food freezing and missing items

Cold food an when trying too ring phone kept ringing and after the 18th time of ringing the line was put on engaged

changed the time 3 times and no sauces again

Amazing, they gave us extra chips x

Go to one of the others mcdonalds in Crewe, ordered from here and when we got home they forgot 2 fries and 2 burgers from our order, when ordering ilI saw them spill half of someone's fries on the floor, then put the basically empty packet into an order, pretty bad.

Good food clean toilets and easy parking

Food cold, can't call for help or no option to cancel. absolutely shocking experience

Absolute dogshite. Memo to self, don't order from here again.

You did not deliver my order and ignoring my emails to you . Can you please respond to my emails

Not even worth 1 star food was delivered to the wrong address if I could give it 0 I would

Great delivery unfortunately items missing

25 minuts wait time for 2 burgers? Are you overwhelmed by drive-through and uber eats , that you forget about people waiting inside . That's a shame, because is not the first time, and it wasn't full i side just 4 tables

My bag was open I didn’t have to take the seal off why would it be open ??

Shame missing half the order, dips and the raspberry and chocolate missing, big surprise

Worst service I've ever received from anywhere. Over an hour to get my cold food. Trying to get a refund and the person on the chat just disconnected won't be using the app or this maccys again.

completely wrong order was someone else's

food took an hour to be delivered and was stone cold when it arrived, inedible

Food took over an hour to come. It was cold. Missing items. Including sauces and sides

You forgot my mozzarella dippers

Fresh and on time for once! I figured since I always leave a bad review when it's bad, I should probably give a good review when it's good.

Check the order carefully, what you ask for Vs what you received is wrong about a third of the time, they just don't listen in the drive through. Ask for a bacon roll, commonly they input a breakfast roll.

Certainly freshly cooked food 😋 thank you for your great service and meal 😋 Certainly be ordering in the future.

I have ordered burgers and only got chicken nuggets

forgot my burger and even had to pay extra to get a new one

Took over 2 hours to be delivered, arrived stone cold with missing items and incorrect items! Not impressed!

the fries and burgers were cold the minute I opened the bag....making them inedible. we had to warm them in microwave.

The food has obviously been sat for the 30 minutes as it’s freezing and dry ! All the drinks are wrong and this is not the first time it’s happened I won’t be ordering from McDonald’s again

every time I order food cold or something is missing its getting a joke now and I thought this is the best place to order from take it its not now time to order from somewhere else mite get me food hot and everything is there

Order never arrived even tho said its been delivered

Stuff in the fridge was warmer than our order.

I'm don't received my order what now

Disappointing. Waited over an hour for cold food to be delivered from this restaurant and my burger was missing entirely. I only ordered 3 things! According to the delivery driver the restaurant was chaotic and my meal was packed by the manager. Thanks for ruining my lunch. First time using the McDonalds app, will not be bothering again.

all good for the grand kids and us , but maccies always forget the dips for the nuggets

nearly 2 hrs late food stone cold could not eat as it was that cold

Food was cold when arrived meaning it wasnt eaten

freezing cold, late and smelt of cigarette smoke

Awful, this is without doubt the worst McDonald’s I have visited. The young staff are clearly disinterested & demotivated. 15-20 minute wait for an order I had to chase for when they weren’t even busy. It was very hard to attract attention as the till is situated in weird side facing position My Big Mac was cold when they eventually got round to bringing it to the till. Not even an apology from the bored looking young lady.

Food was cold and wrong bits missing off food

There is always something missing from my order. This the 5th time.I am very dissapointed with this order

Ordered at 16:55pm, the app stated from 17:45pm - 18:05pm it was still being prepared, rung the restaurant several times, no answer, at 18:55pm the app stated it had been delivered at 17:50pm, to which I hadn't recieved my order at all. I normally order from this restaurant and don't usually have any issues but not very happy.

I can’t find my food and this is the second time this is happening,

Bun very hard and the egg didn't look great

No straws and partly wrong order.

Food cold. App doesn't work , wrong drink given, restaurants looks dire and not welcoming

Missing item, slow delivery, cold food.

missing mcflurry, why is it every time order something from here something missing? how thick are the staff!

Dirty place and waiting 30 min for order 🤯 no recommendation when is no busy.

l did not get some of my food and dessert

All the food was cold with most of it being inedible and ended up throwing it away. No straw for the drink and no dips included despite ordering some

If I could I'd give nil just had delivered and again the burger is missing and it's stone cold so one person in family has no dinner. I'll like to know how hard it is to read an order and put it In a bag

Mcdonalds what else do I have to say