Mcdonald's Restaurants in Cheshire East

Every time we order Via drive through, one item or the other is missed when we get the food. This has not happened once or twice. But, almost every time. And, every time , it is a mental stress to check if every item we ordered is there, as we need to ensure kids don’t get disappointed. It is not about the money. It is about the stress in going through each item to see if we have everything. And, if we miss checking, the disappointment of the kids when they realise something they ordered is not there. Even today, they missed an item. And, we didn’t check! We have now come home to a very disappointed and sad child. The quality of delivery should definitely improve. I am very very disappointed.

Food is decent as normal ,staff are friendly 👌

Without any shadow of a doubt this is by far the worst McDonald's I've been to in my entire life!! Staff (not all tbf) rude/lazy, Food always cold and inside the branch filthy, the floor is like a greasy ice rink. I'm done with it, I'd rather drive to Congleton or even Manchester than risk the inevitable disappointment at this hole! I'm annoyed I've had to give it 1 ⭐️ as 0 isn't an option.

Mcdonald is the same where you go..

Food was good only problem was the girl put my fries in bag upside down so they all fell out in bag

3 weeks in a row they’ve not been serving foods between 3-4 am, it’s supposed to be open 24 hours!!

its a mcdonalds. you get what you pay for. no complaints

Cold and stale food. Not the first time we've had a bad experience. I think something is going really wrong here...

I've lived all across the UK, Europe and the US. I've eaten regularly at McDonald's in all of these locations for forty years. Quite frankly this is the worst McDonald's I have ever encountered, it amazes me how they can, time and time again, serve awful food when they use exactly the same equipment as every other location. Absolutely shocking, avoid if possible!

Why it says this place is 24h and yesterday we were coming back from the airport at 2am and it was closed?

Everything correct and present. My food was even hot!

Slow, seem to focus on drive-through and food delivery rather than restaurant visitor

food was cold when it was arrived.

Worst McDonald's I've ever been to. Things missing from order then spent 15 minutes waiting to be served while others who were stood behind me were seen to. AVOID!

Although it arrived "on time" that will happen if the delivery time changes regularly since i ordered. The food was cold.

delivery kept getting later and layer and arrived stone cold

Waited 40 minutes in the car for my order. It eventually arrived after 2 complaints. The week before they got our order wrong. Avoid

Honestly the worst McDonald’s I’ve ever been to I don’t know why I bother sauces always missing half a drink instead of a full one and just stone cold. Avoid if you have another option wish I could give zero stars

Food was slow to arrive and surprisingly cold.

Driver gave me the wrong order

i picked on the app the address i was at before starting this order yet never received it.

Bag was opened on delivery and it was missing a chicken mayo from the order not happy

Rubbish service. Normally good. The food ticket showed it was ready at 20:06. It was delivered cold at 21:03.

Dips, I ordered dips, you know dips, small square foil covered dips! Every freaking I order I make has no dips given even though the app makes sure you can request them. If you like dips you will rarely get them here. Enjoy your dry nuggets and fries. It's a joke of a restaurant. Avoid.

Easily the worst McDonald’s in the North West!! Inside it’s chaos and not where you want to be with young kids given the abundance of aggressive rude and pushy dirty looking just eat /uber eat drivers. I even witnessed one of them taking freshly cooked food for delivery into the urinal . In addition to the above the milkshakes aren’t on 90% of the time and they’ve had no happy meal toys for about a year now .

Cold burger. And no milkshakes on a sat night

It was meant to be delivered at 8 and was pushed back until 9. Our driver told us the McDonald’s lost our order. Not impressed.

cold food. and no straw with the milkshake.

Food was barely warm, had to heat up in microwave which affected the taste and texture and made the fries very soggy

I pay for sauce and don't get it I am ment to get sauce with the dippers but I dont get that either I even added a note saying please don't forget the sauces and they was forgotten again come on guys it's not that hard to grab a few pots and pop them in the bag with the food I know I worked in fast food my self many years ago so no excuses

Food was cold and went in the bin

Everything was cold. The fries were soft and chewy rather than crisp. Chicken Big Mac was dry, hardly any sauce. Very poor meal.

food was delivered later than initially estimated. Part of the order was missing and another wrong. not a great experience.

Good was freezing cold. Driver didn’t bring my drinks because he was very clearly scared of being in the rain…. Absolute joke to be honest. A £5 refund apparently is acceptable for that service!

It's McDonald's- But breakfast is always good

Food was freezing hardly any chips in what’s meant to be a large portion sauces missing and you now pay for them no donut in the order and missing the double cheeseburger absolutely waste of time

Never had a meal where something hasn't been missed, consistently waiting long periods of time and your food is usually cold by the time you get it, it is filthy inside the restaurant and everyone just stands about chatting instead of doing their job. Honestly don't know how it's still open.

Burger & chips where cold & tasteless the burger was cooked and left on the tray for 9mins and 45 seconds when a member of staff decided he better do something with it like add other items he moved the tray to pick up the chips pirouetted back to original place pirouetted to pickup the mcflurry pirouetted to original place only to pirouette back to the mcflurry couldn't decide which one was mine had to ask for assistance then picked up the cold fries

food was cold, items paid for were missing nit hard to read a list that tells you what needs to be there

Always had to pull into car park to wait fosofood !!! Fast food it certainly is not & it seems to be the delivery drivers that are clogging up the system

Quite a busy restaurant, had to wait twelve minutes to receive my food. Food was hot, slight downfall was the egg shells in my muffin. 😩

no ice in my drink, chips were cold, and the drink leaked at the bottom of the bat

Slow service, no fizzy drinks, food iffy, it used to be better.

Milkshakes never available. How often can a milkshake machine possibly break down.

Stone cold & no dips again even though ordered more and paid for them......this place is a joke!

Order was missing items, it was over half an hour late and cold

Diver was sat at another restaurant for 10 minutes changing the time of delivery and food has turned up freezing cold

Disgusting,cold limp food,dog had it,wrong flavoured milkshakes which I disliked so didn’t drink

only drinks were delivered no food. ruined my sons birthday treat

Rubbish. Took almost an hour and a half to arrive. Once delivered, all the food was freezing and even the milkshake had melted. The food had clearly been sat in the restaraunt for ages.

Freezing cold burger and fries, missing product...

My food never arrived. Poor service and won’t be using Just Eat again

waited over two hours. couldn't get hold of anyone to cancel. also says food was delivered but hasn't been

No stars Cold food Ice cream melted with the sauce inside the McFlurry Hot apple slices and grapes also ordered cucumber Not good

sat in his car on his phone in front of house making me wait for my food and had an attitude when giving my food.

Everything I ordered came but was disappointed with it all being cold. I had missing item the last time I ordered now this. Don't know if I'll order again I don't live far away so surely it should be still hot.

Food not delivered! Nothing. Yet it says delivered. Please refund my money.

After a 20-25 minute wait, our food was brought out cold. I complained & they walked away with the bag of food. Didn't say a word. No apology. I assume they were off to start making it again. I asked a member of the counter staff to just issue me a refund. As I didn't have the time to wait another 25 mins. The counter staff were walking around like zombies. I've seen more go in a sick note. Unless is a mild description of the place. Won't be going again. I could have driven to Hazel Grove & got served quicker

I don’t blame the driver, he had been made to wait a very long time as our food sat getting colder and colder. Hot items were stone cold, ice cream had completely melted and milkshake had turned into a weird foam

Delivery time kept getting pushed back for an hour, order was missing an item and was cold. will never order again

Food was piping hot but for the 3rd time in a row no dips !!!!! read the order in full its not difficult

Wrong food items, missing food items. Nearly 90mins after order placed, when it stated 15-30mins. Food was cold on arrival. This is the 2nd order in succession where the service has been very much below standard.

Ordered food at 10:10 pm, said delivery would be 15-30 minutes, food arrived at 12AM stone cold and drinks all warm including the milkshake.

Food was cold!!!! Ordered milk shakes and got cartons, not ordering again

Ordered on a boring quiet sunday. no checks on, not busy at all. seems like everytime i order, there's always something missing. may it be the straws for our drink, the extra fries that we PAID AND ORDERED or a small nibble. its not hard to read and do a check. what's the managers doing? no quality control whatsoever. They are Consistently, INCONSISTENT

Fast and accurate drive thru service

Everything is stone cold this is not on

No dips no straws youre a joke... a constant let down

Because you forgot ALL of the dips half the meal was ruined

the chips were freezing cold and like carboard the burgers were squashed would never do it again the food wasn't hot like ot was freshly cooked not nice at all

Cooked to perfection,Quick delivery and well packaged👍

the driver called me but I didn't have time to answer as my phone was on do not disturb, I called him back within a minute and he had already driven off with our food, had to call 3 times to get my meals

missing order want my money back

Usual good McDonalds standard. Pretty busy and hence a bit slow.

They make mistakes all the time. My order has never been delivered completely, once they brought me someone else's order, often half of the ordered products are missing

Cold burgers and fries splayed all over the box. Rowdy young girls talking loudly and swearing to their mates who work there. Not pleasant 😕

Ordered a delivery order. Items missing. Got to be really thick to miss 1 item off a 2 item order. Nothing they can do of course, they blame Uber instead of their incompetent staff. Cost me £11 to place the order again. At this rate whoever did my order is stuck there for life.

Ordered pancakes AND syrup so it’s quite disappointing when they turned up without the syrup.

Took an hour to arrive. Food was cold, fries not edible. Extremely disappointing

food was stone cold upon a arrival

We had a great meal deal at the Macclesfield branch. Great service and cooked really well. Impressed.

i made my order around 1:50 and it said it would be here my 2:30 then the expected time just kept increasing it arrived around 3 and the food was cold at that point

cold chips cold burger. I order nuggets but I go a cheese burger instead

We had to wait nearly an hour for the order to be delivered. Items were missing from the order and the chips were cold. All-round I'm not impressed

driver turned his phone off and picked up another order and drove round with mine for 20 minutes really not happy

Missing chips and drink was spilled

late, cold, drinks spilt everywhere, driver had an attitude because he got lost and tried making us wait for his phone to workto confirm while food got cold! terrible waste of money

Waited 2hours and food was stone cold!

I paid for dips and did not receive them.

Had 2 Double cheeseburgers, which I paid for, missing.

Terrible order once again literally live 3 min drive away and it was Luke warm at best l, paid for sauces and they didn’t turn up yet again, ordered extra onions and got not a single one, yet another first class experience I mean seriously how hard can it be to read an order off the screen and place in a bag, this place should shu down, couldn’t even provide mediocre food if it tried, oh flat drink aswel for a change and for those ppl saying , your right I will absolutely stop ordering from here

Dead, toilets was a crap hole. Staff thought it was funny that orders was missing. Food was damn greasy even tho It was a morning breakfast

Our food never arrived. I expect a refund

Absolute joke ! £30 worth of food ordered for it to say it’s been delivered yet no sign of it so either been stolen or given to another flat disgusting !!!

Dirty toilets, had to wait and then had to chase our order. Terrible….

Food was cold and missing items

We received our food 30 minutes late, and the driver didn’t bother to knock on the door, even though we sent a message saying knock at the door, but he didn’t. Also, the food was very cold, the chips in particular And we were missing a Big Mac. Very unsatisfied and would like to be compensated in some form 👎

Food was awful and was sent wrong items

Disappointed! I ordered and paid for extra sweet n sour sauces in addition to one with chicken nuggets but non at all were delivered, it’s not the money, I just love the sweet n sour sauce as much as the food

No hamburger, no dips & cold. Absolute joke, don't know how this place is still open!