Mcdonald's Restaurants in Cheshire East

Food was cold and an hour later than it said

Awful cold food and items missing

The food was soggy and cold but then it was delivered late so it sweated the burgers were thrown together and not put together but then that’s because they there was a lot of them

The food was cold it came late too

food was all cold, awful over an hour waiting, it's like they'd made the food and it just sat there an hour

Forgotten cheeseburger cold fries chewy nuggets

What a cracking disappointment. Over an hour late, cold, burnt and yet somehow undercooked

Food didn't arrive!! I'm still waiting!!!

No sauces food is freezing won’t bother again

Fries were cold but that’s most probably because of the time it took from cooking them to delivering them but at least everything was there unlike last time half of my order was missing the delivery guy was very polite

missing a burger and they don't even offer to send the drive back. terrible service

Always cold when delivered. Not the delivery at fault. Isn’t food checked prior to collection to ensure it’s hot. The coffee was also cold.

The ice cream had already melted the fries were very cold and dry as if they have been cooked a day before and served.Terrible!

put a order in worth of £43 and when it was delivered it turned out to be the WRONG order usually mcdonald’s is good but this is a huge put off as they always do this when it’s a big order it’s not on really considering not going back here again. DO BETTER

The order arrived late. The food was cold. It wasnt worth the money i paid. Not happy.

delivery was over an hour late, food was freezing it went in the bin.

Quickest, hottest delivery I’ve had from Maccys.

Food was so cold we couldn’t eat it it’s a joke

Waited 20 minutes for the food. Don’t know why we were told that there was a wait because they were making it fresh…it’s meant to be fast food..the fries were cold and disgusting. We had to ask for the medium meal fries too after they forgot to put them in the bag. There was no one in the payment booth so I then had to walk back to pay & I was in a taxi which ended up costing up a lot more than it should have done. People warned me not to go here after midnight and I should have listened. What a waste of time and money.

They left a burger out of the bag so I only had fries and a drink absolutely rubbish

food cold when arrived and unedible

Chips were cold. No straws for any of the drinks. No dips for the chicken selects. One of the drinks leaked all over the bag. Coke was flat with no ice.

food was stone cold, I was missing items. over an hour late. mcflurry was no longer a mcflurry and leaked all over the bag. and to top it off, I get refused a refund. buzzing. cheers. kids crying now....

I really don't mean to be disrespectful but I'm getting so many items wrong over the past 6 months or so. Yesterday I had an order and I got chicken in my quarter pounder, no beef! I was baffled. I'm always getting onions in burgers when I request there not to be - I can't eat onion so I have to give away or throw away my food. Today I had a hash brown missing - can the staff not do their job? It's just getting frustrating, I don't think it's worth ordering anymore.

For an item mayo chicken. Happens every time pathetic

food was cold. dips were missing.

Food was cold no sauces no straw won’t be ordering again

Ordered multiple food items and only received my drink 👍🏻

all the food is cold, no straw for the drink and no dips with any of the nuggets

all food cold and no sauces that were paid for

The guy was lovely and funny. They should definitely keep him as he is very chipper.

bag was open and mcflurry missing

Food not hot, no straw with the Diet Coke !

Slow, seem to focus on drive-through and food delivery rather than restaurant visitor

everything was fine till we came to the double cheese burger someone has purposefully put burnt/ chargrilled old cooked food ontop it's clearly deliberate as its underneath the cheese but on top of the beef extremely unimpressed and will NOT be coming back

food was over 40 minutes late and freezing cold

perfectly cooked,Delivery was on time.We all throughly enjoyed our meals.

It's a McDonalds but it amazes me how often they get my oder wrong or something is missing when it's all automated

Delivery driver had obviously either waited at McDonald’s for ages or stopped off to collect other orders (car seemed to stop near KFC) as the food was stone cold and had to be microwaved. If I ordered takeaway elsewhere it would not be cold.

took a while and the food was cold

Food is always good ..... Just like every McDonald's where ever you go. The same.

The worst service ever in McDonald's. We have been waiting for our ordering for 25 minutes without any explanation. There is no "zero risk" or bonus policy, just standard "sorry about that."

My order was late and now the food is not in a condition to eat. I need a refund

food was just cold it was freezing. should have checked and refused delivery

Service was a bit slow. Food was nice and hot...

food was cold when it arrived. missing dips/sauces.

why can they not do a simple job by putting the sauces in the order?? ridiculous. every time

Every time I order there is always something missing. How hard is it to look at an order and place the items on the order into a bag.

They put cheese on my burgers when I wanted them fully plain and also took way too long to bring them and the food wasn’t hot

Took child on way home from swimming. Burnt burger and half melted mcflurry. Honestly the worst I've ever used. Always something burnt or wrong.

It was very cold and the chips are very dry

missing food and won't refund! I'm fed up with this they never answer the phone they never refund absolutely awful AGAIN

Food was cold and contained the wrong sauces and not enough straws. Will order from a more reliable independent place next time.

My food was freezing and the courier was at the restaurant for 30 mins before our food arrived

The food has either been cold or burnt. The service is a little slow but the staff are friendly. The place needs an update and a deep clean.Its a noisy atmosphere. A quite area would be a good idea.

Waited an hour & 15 mins to finally have my order cancelled on the phone after complaining!!

I ordered breakfast at 10:15. It arrived at 11:14. Freezing cold and squashed.

Came really quick, lovely and hot

Forgot my ketchup dip! My daughter does not eat without ketchup

they have forgot the mc flurries

guy was a good laugh, top bloke

Kept pushing the time back. Almost two hours waiting.

No gloves worn when handling food. Question is "did he/she wash hands after going for a pooh?" I doubt it.

It all was freezing cold after the delivery time got changed by 30 min

Says been delivered hasn't even arrrived

food was almost cold when delivered

Me and my 2 mates got food poisoning. Thanks 👍

Usually they placed a cup of coffee into special pad which stabilise the drink. This time the two cups of coffee were put loose in a paper bag only. One of the coffee cup had squashed and opened lid . Half of the coffee was spelled into bag.

Food was cold 🙁 had to reheat in microwave

Weve got 14 chicken selects and no sauce 😂😂 got to be against the geneva convention this

The food was excellent,The tomato ketchup that I ordered wasn't included in my order.60p down the drain and I tipped the driver £1,00 to hopefully get it right this time,The ketchup packs seem to be so elusive on the menu!!!

Told us 13:15 on app came at 13:30

Was in McDs Macclesfield today. Only Congleton is worse. We waited nearly 30 minutes for our food and when it turned up it was cold ( to be fair chips were hot). Took it back, no apology just got told it was fresh!! ( Sure it was at some point!). Dreadful place, McDs is no longer cheap so customers will not put up with cold food and poor service.

Cold chips - no straw to drink a milkshake with which was a pain. Quick delivery though

cooked perfectly and tasted amazing👍

Absolutely brilliant!,My son and I demolished it in no Time.

Chips were cold and soggy, burger had too much sauce which ruined the flavour and my top!

where’s the other half of my order?😂

it's cold and there no pineapple sticks . farce of a company

Items missing from order. No straw and no dips sent either even though on the order.

Delivery- missing all sauces every single time without fail (even when you pay for them rather than ones that come with menu items).... seems as though they are intentionally not putting them in the bags. Around 50% of the time atleast one item is also missing from the order, generally a burger or nuggets, occasionally you recieve only the drinks and no food??? Drive thru- regularly takes 25 min+, around 20% of the time theres an item missing when you get the food. Ordering inside- almost always a long wait time to reicieve the order but you almost always get everything you ordered. All round it's a pretty poor performance.

Cold chips warm chicken on all 4 meals

No barbecue dip and no straws also gave us a brownie instead of triple chocolate cookie

Tonight I waited 25 mins and because of past experiences I check my food before I leave as its always nearly wrong and tonight yet again they hadn’t, put the Big Mac in I’m sure it’s not hard to read the receipt on the bag what should be in there I should not have to check it , the manager was just not bothered customer service is zero no wonder the team can,t get it right,

Chips cold and salsa dip and straws for the drinks not in either of the bags

Absolutely terrible customer service missed part of the order out and would not give the missing item out when paid for

order was placed at 09:20 and didn't arrive until half 10. Food and hot drink cold

I couldn't give my order for my kids a five star review as they wanted tomato ketchup packs with their Happy meals which weren't in there,I ordered extra ketchup packs but we didn't get them too.Luckily I had ketchup in,Everything else was perfectly cooked and they ate the lot.

food was barely warm when it was delivered and delivery time kept being pushed back.

Worst McDonalds I’ve eaten. Ordered on Just Eat. It arrived stone cold and inedible. It took an hour to arrive to an address 10 minutes away.

Nearly an hour to get an order from a MacDonalds that takes 10 minutes to drive to. Food it stone cold. Rubbish, rubbish, rubbish. Won’t be ordering MacDonalds on Just Eat again

Told to park in a bay and then forgotten about. Staff haven’t got a clue and seem incapable of apologising for a long list of errors

Cold as normal. Order ready at 19:19, delivered at 19:50.

Service was terrible. Id ordered food, but I tried to speak with someone at the counter about a coffee, but was completely ignored.

very very nice scrumptious meow kitty

Credit where credit is due. Fast delivery. Food could have been hotter but glad to get it atall and in good time.

the person delivering it was very polite and very nice and was fast

Ok, service is not always the best, more often than not you are asked to park and wait as they never have anything ready or they are prioritising the uber eats orders over the actual customers that make an effort and actually go to site to order, you know, the ones that have made McDonalds because they are the ones that get off their arse and go and get it themselves and are the ones that should be prioritised!

Truly awful, how this franchise is allowed to continue is beyond belief

must of been on the side waiting for a driver because the food was stone cold probs better going your self