Burger King in Cheshire East

Great for a drive through or just calling in.

Went to the counter to order, man waved his hand at us, said use the ap, didn't even look at us, I ordered chicken royal, I had 2 bits of lettuce size of fifty pence piece, and cold chicken, my partner had whopper meal. Poor portion size, fries hardly warm. Not value for money.wont eat there again, we had driven 2 hours to go to a garage, we needed a drink and food, this is only place to eat there, wouldn't recommend it.

Had a Doritos meal deal with the Doritos chicken fries, not that spicy but nice all the same

The manager Simon shouted at me, the place was packed!!! All because my reward points were taken (-400 from my app) and I didn't get my food. Couldn't prove it as receipts not issued. He was aggressive and lacked customer service skills. Reported to Burger King and 1000 points added to my app. Avoid this place, avoid Simon!!!

Thank you King 🤴 for satisfying my cravings on my travels to the North 🍔 🍟 😋

2nd time running food was stone cold , either stop deliveries to this area or stop multiple ones before they get to me

I had a pleasant experience at this Burger King. The food was just as good as you'd expect from the chain—tasty and satisfying. The service was quick, which is always a plus for a fast food stop. The restaurant itself was clean and adequate for the setting, though nothing particularly special. Overall, it’s your typical Burger King, but if you're in the mood for a fast meal, it hits the spot.

Food always Luke warm and kicked me n me mate out for wanting a spoon!!!

My son ordered a burger and forgot to delete the mayo. We were using the app in store. He got upset. I should of checked . The staff just made him a fresh burger free of charge. That was so kind. It made my son smile again .

My ice cream was scran btw but got kicked out for asking for a spoon

The delivery driver was very nice and actually delivered my good

Excellent food and good delivery. Friendly driver too

Never came ?? I payed for the food it says delivered but I haven’t recieved any food

Burger King. Can't fault them. As always with any BK it's always good food.

great service from start to finish, food arrived well packaged and warm

Do not think your meal will arrive on time or hot. Calling them waste of time, will tell you to call the company delivering your meal. You have no contract with them.

the food was about 15 mins late from and kept on increasing and the food was a bit cold

I recently decided to give this Burger King another chance after avoiding it for three years due to poor service, hoping things might have improved. Unfortunately, it’s safe to say I was wrong — if anything, the experience was even worse this time around. The staff were incredibly rude, serving cold food without even an ounce of apology. When I raised my concerns, the manager’s response was nothing short of shocking. Rather than addressing the issue, they were dismissive, rude, and even had the nerve to say, “That’s not my problem.” It’s beyond frustrating to see a manager display such a lack of professionalism and accountability. The system claimed items were available when they weren’t, and when I asked for a refund, I was denied and only offered an alternative. The outdated terminals, which were an issue three years ago, are still the same — clearly nothing has changed, and the management seems uninterested in improving either the service or the equipment. It’s disappointing to see this restaurant’s standards remain so low for so long. If you’re considering visiting, I strongly recommend looking elsewhere — you’ll likely leave as frustrated and dissatisfied as I did. This place desperately needs new management and a complete overhaul.

Hot burger and fresh fries - decent second visit here after Xmas shopping

First BK meal in years and by far the worst, extremely disappointing 😕 - double cheese burger was barely luke warm, onion rings were cold, chewy and tasteless, and no dips, even though I had asked for one. The main fizzy drink machine was broken, the smaller one only had’zero’ drinks which are gross, had to ask for ice. And as I had it as a take away, I couldn’t do anything about how awful it was… Plus side was the one guy was very nice, helpful and did his best. The other two didn’t even bother to speak… never again! 🤦‍♀️😕😡

Order delivered 2hours after ordering. Kept slipping back in time. Food was hot when it arrived.

3 x kids meals with 1 x toy all 3 meals are all cold. Requested no mustard on cheeseburger as you can see where this is going mustard on burger. Asked for 1 x latte and 1 x cappuccino asked which is which staff shrugged shoulders. Staff not interested in feedback or helping when customer allergic to mustard. Wouldn’t replace item will not be dining here again!

All arrived on time and still hot.

Its ok... I guess.. service is slower than I thought It would be... the burgers are better than other fast foods..

Lovely place to get a quick bite to eat. Great customer service as well! The staff are lovely to speak to and very friendly, would definitely recommend.

Delivery time ok. Order correct but lukewarm. Did deliver the dip unlike McD's!

Food was freezing cold again. Not worth using just eat as the couriers bring cold food.

Popped in on way to work.. Food was nice. Staff were efficient and friendly and polite.. Would call again

Good food, service is always good and fast, restaurant is kept clean and nice

food was cold . some divvy had put cold drinks in the bag with food

Staff wad attentive shame they charge 30p for sauce though as McDonald's give you 1 sauce per fried item.

No different than any other. Average food, overpriced for what it is. Quite a dreary interior... Makes for a fairly dreary dining experience

Food not brilliant as for no salt on chips and food turned up with salt on not good

Good service other than the app didunt work for my order so I had to then re order what I ordered when I got there

UPDATE: This franchise seems to have upped it's game the last couple of years. Service has been much faster, food is always good, and plenty of clean tables :) Original review from three years ago: Food is always great from Burger King. Our 15-month old LOVED his King Jr. meal :) However, it is notoriously slow and can be difficult to find a clean table. And they were out of decaffeinated Diet Coke this time :(

The prices have gone crazy!! What's almost worse is the place is dirty!!! Food and litter on the flood in atleast 3 bays and walk ways, dispite being 4 staff working and barely any customers, so no there's no excuse! Also staff didnt wear hair nets either

Do not vist, very dirty inside. None of the girls had hair nets on or even hair tied up.

Good delivery but food was cold :(

My food was freezing cold to the point I didn’t even eat it

Not as fast as some other burger places but was hot freshly prepared and much much tastier. Not sure if previous reviews have changed the way the place is run but the few times I’ve been recently has always been clean and tidy with enough staff serve. So yeah something must have changed - great place

my order never arrived, i got someone else’s

Delivery time stated 20-30 mins, it arrived 1 hour late and it was cold

I don't enjoy the food bag being thrown at me with no manners. No wonder this place doesn't do well. They need to train some of the staff to be a little more polite.

Struggled to hear the guy on the order and paid £30 for some bits including the cheese burger with bacon XL? If was supposed to come with salad then it didn’t and was dry and boring. Not hot freshly cooked either. Thankfully we didn’t live near there and were just passing .

The bacon cheese burger at the drive through intercom poster looks delicious, well cooked with the bacon nicely browned. The first burger I got was cold and didn’t look like the bacon had ever been cooked. Went round again and they kindly replaced it but did do with an identical product. Went back round and they explained they all come like that frozen and they let them thaw for 24 hours and then just warm them up! Disgusting. I assumed they had a grill? Chips were very nice and they refunded me.

cold drinks in same bag as hot food unacceptable!!!

This is a very nice place where you can have anything to eat@meet up with some anybody.

My son got food poisoning this evening after ordering from here. Avoid at all cost.

ordered 30 pound worth of food, precise location, and not shown up at my door? Where's the policy of asking for the codes? Why are the delivery drivers not getting the right message on where to go?

Didn’t even arrive yet showed as delivered in the app

Food was stone cold and the bag was not sealed

big king little king order and only a childs burger arrived missing the bacon double cheeseburger gutted as we were looking forward to it

Everything delivered hot. Order all correct.

Quick service as went in when it was quiet, our chips were cold but burgers were fresh, we were all so hungry at that point it didn't matter!

Place was complete chaos and that was just the staff, a guy was fixing the coffee machine by blowing into the hopper through a straw. I walked out after 20 mins of madness without even getting served 🤣 Edited review... this place has turned a corner and has massively improved in every aspect, so up from 1 star to 4....

Nice fresh food, fast delivery friendly delivery driver 👍🏻👍🏻

Delivery was repeatedly delayed, which to be fair was updated on the app. But when food was delivered all the burgers were squashed and all the food was cold. Very disappointed.

Service was quick, the restaurant was clean and the food was lovely. Staff were very helpful and polite.

It was still warm and delivered in time. Yhanx

Shut before 7 on sunday should be open til 7. Staff stood in there doing nothing

Very nice store, good standards of hospitality and cleanliness

Cold burger, cold nuggets, warm flat drink, dirty inside.

Ice cream missing from the order, all food arrived late and cold

food never arrived in the process of a refund

Great service, my whopper was juicy and fresh. Best Burger King store so far I’ve visited.

Pretty disappointing really to be honest. The member of staff didn’t say a single word to me when I was handed the food and drink. It took several minutes for the food to come at the drive through and it wasn’t busy at all. The food was cold and for the price I wouldn’t expect to get a meal the size a kids meal.

Came in with the family food was amazing in my opinion and server Emily was friendly and helpful

The food here js amazing, perfect for everyone in my family.

Great Service from Prince. Love the Vegan Royale 👍🏼

The staff were friendly and the place was clean, good job!

Tasty food, fast service. I recommend with confidence

tables were clean, staff was awesome

Clean restaurant, helpful staff today

Hot great tasting food, clean and welcoming staff

Hot fresh food today fast service

They have new self serving machines in there food is always hot unlike mcdonalds in macclesfield, food seemed fresh

Either got the order wrong or false advertising on the meal deal.

Some items were missing and meat was undercooked

Girl who took order didn't have any clue how to do her job definitely needed to be retrained

Ordered at 12:15, didn’t arrive until 13:35 and was cold.

could do with being a little warmer

Delivery very late food barely warm.

You can't beat a burger king I just wish it wasn't so expensive

On time, all food still hot on arrival.

Just nipped in for a coffee. Dreadful! Won't be visiting again

order was correct and hot for a change however it was delivered late

Missed out some of my food. Drink wasn’t cold. Missed out the sauces. Paid for them. Not too happy about it all considering I was excited for it. I’d like to request a refund.

Can't beat a burger king. This one is in a great location. Food was delicious, service was quick. Can't complain

They say delivered but I never received my order!!! Absolutely disgusting!! Well let's hope the lying delivery guy enjoys my food that my money paid for. I'm diabetic and I need to eat. I have nothing in my house. Thanks for really bad service Justeats!!!

Food was cold and only sent one burger 🤦🏼‍♂️

I was informed that the counter staff don't take the orders anymore. Using the screen was a pain and I ended up with a burger without cheese, when cheese was wanted and another burger with mayonnaise that I didn't want. Also the fries were cold and the burger fell apart when bitten into. Definitely won't be returning. Ever.

Great delivery driver, always polite and really nice guy

totally the wrong food delivered absolutely shocking service

Literally the worst fast food experience I have ever had. Tables and floor covered in food and sauces. Food cold, staff activity ignoring customers attempts to speak to them. Go literally anywhere else.

AVOID! Disgusting, dirty, the worst Burger King I’ve experienced. We arrived heading home from Alton Towers and found this place along the way home. The food was bland, no seasoning on the burgers and very messily slapped together. The level of service is next to zero. Customers trying to operate the screens to place their orders with no help or guidance from staff. My friend was stood at the counter for 5 minutes wanting to order and pay cash but no staff member had seen to him. It took a fellow customer to show him to order from the screens first and then pay at the till. All screen machines also unable to print receipts for those that need them. This restaurant was very unclean. Tables all dirty and covered in rubbish and no staff member going round to give them a wipe down. The time we turned up it was not busy nor was it any busier during our time there and with 4 members of staff we could see not doing very much could have taken it upon themselves to assist customers and ensure the restaurant is kept clean. Whomever manages this particular restaurant needs to implement better levels of customer service standards and ensure regular cleaning duties are seen to. Thankfully I am not from the area so will not see myself returning.

Food was terrible service was terrible place was disgusting. Tables full of left over food bin overflowing floor coverd in rubbish

Absolutely disgusting. Wrong order when it was replaced was horrible and I left mine. Every table had left over food on. The floor was filthy and food all over the place. Bins inside and out overflowing. Second time I've been. First time was also bad with cold food and no deserts. Terrible place avoid like the plague

Not from the area and fancied the toilet and a bite to eat. Arrived at the restaurant to find it is completely shut on a Sunday at 13:30pm even with opening hours displayed. Disappointed is an understatement.

The worst Burger King I've ever been to. Maximum dirty, always huge queues because there are 2 people working who are maximum angry. Just disgusting. I DON'T RECOMMEND IT. There is a man at the checkout who speaks very poor English and also understands it poorly.

Staff need to lurn how to get orders right ordered 3 lots of 3 loaded chips 🍟 at £1.50 each an didn't get any and can't even get refund jokes. Train your staff properly or get rid as always getting orders wrong at this bk