The Cafe at National Coal Mining Museum for England in Wakefield

Lovely place to visit. It's important to keep our heritage alive with places like this. The new cafe was a lovely addition

We visited yesterday, and absolutely loved every minute of it. The Underground tour is a must. Our guide - Mick - was a lovely chap, larger than life, very knowledgeable and great with the kids. Thoroughly recommended!

Great place to visit if you have a interest in mining.. free too and things for kids to do, the underground tour is a must..

Brilliant and mostly free. Even the underground tour is only 8 quid. The on site cafe is one of the best I've tried.

The staff were very passionate. A warm welcome and a lovely cafeteria. Unfortunately we could not come by in the weekend as the engineer would start an impressive piece of machinery.

Fantastic visit! Our guide Mick was very entertaining and shared a lot of information with us we really found it very interesting!

This is a fabulous place to visit and you should do the underground visit too. We should all remember the coal mining industry and appreciate how important it was as well as how stupid it was to destroy it.

Good day out very interesting, would highly recommend going

Absolutely brilliant. The history of our coal mining is demonstrated perfectly showing experience of 100s of years ago originally employed people (including young kids and women) and it shows genuine later massive equipment underground and the guys leading us around underground were very brilliant and kind and good.

Awesome underground tour. Great guide and good experience.

The people working there were brilliant, a lot of them ex miners and knew what they were talking about by sharing their experiences working down the mine. You can also get the chance to go down a mine on a guided tour, brilliant experiences. I booked online. Just to make sure of a place.

Was down at holmfirth with work mate went along to see the mining museum glad we did did tour at 11.45 guide was joe a couple of kids on tour also and as kids do asked the questions as adults we might not ask great day out and thanks again from 3 support workers from glasgow

The miner Colin was very good at communicating his knowledge of the pits and mining. To be underground in a real pit was a moving experience. It was enhanced by 2 other miners were on the tour and saw some of the comradery between all 3 miners / colliers. It was inspiring to be told by Colin that research is being done at this pit into using heat from deep mines to power homes and other buildings. This is an encouraging way to use the legacy of the pits, Brilliant day.

What an eye opener, finding out about how some of my ancestors earned a living perhaps back to Victorian era. What a superb tour guide Ian Joel was. His knowledge of mining was immense. He was funny, informative beyond belief, and mostly a Yorkshire man who experienced working down the mines himself. Very nice to understand the reality of it. Lovely. Thank you Ian for letting us know about the dangers of mining and its history.

So much to see and do for all ages. The guides are very friendly and knowledgeable.

A really good day out, educational, respectful and fun, we booked the underground tour and TC was such a fantastic guide, couldn't ask for more when learning about local history!

Fantastic day,down the pit tour a must but book in advance really interesting.

Brilliant museum. The underground tour was fascinating. Aiden was a brilliant guide, it's wonderful to hear of his first hand experience of working in a mine.

It has been quite a while since last I was here. I remember the trip down the pit was a great experience. The cafe was equally as good with plenty of good quality food. Now I'm afraid it's a dump with very expensive very poorly presented food :- sausages over done rock hard and inedible, £8.50 for small sausage roll and chips, pies run out by only 1.15pm, small mainly crust quiche tasteless and over cooked and hard under heat lamps. In all, the food was very poor and very expensive for what you get The only decent thing was staff who were working very hard and were very helpful. I will not be returning as I feel ripped off and badly done to.

Great educational class! Friendly staff, wonderful play area and free parking. Didnt get a chance to do the whole underground tour. We will come back again for sure!

This was a great experience. Highly recommend. Book the tour that takes you deep underground where you can see the actual coal seams still exposed. I learned a lot of things that were rather surprising especially about the young workforce from so long ago. Our guide was a very experienced miner and also very friendly and able to answer any questions I had.

I visited with my granddaughter. We took the underground tour. Also we rode the paddy train.

Brilliant experience would recommend everyone to go at least once. I took the kids about 20 years ago and thought it was good but all these years on the experience has been the staff there are so passionate about what they do. When I retire fully I may consider volunteering there as it is so good

Wonderful museum about the history of the mines in this region. The museum is free, but if you want to go down 140 meters with the tour, it costs £7.50, but it is definitely worth it. Our tour lasted an hour and a half and was on difficult terrain

Very friendly staff, my experience with Steve a former coal miner, life long Leeds United supporter and proud Yorkshire Tea lover ☕😂 was amazing.

I won't list endless details...just go if you have the opportunity. Coiln was our tour guide on the last tour of the day and he was brilliant. Shared lots of his own experiences as a miner and answered loads of questions. We took our 7 year old, who only complained once in just over an hour underground. For the small charge of tour entry, and additional £2.50 for the narrow-gauge railway, its a great way to spend 3 hours.

Absolutely brilliant place for all the family. Loads of fun for kids of all ages and plenty of fun history to read. Not just an old coal mine it is really interesting.

Had a very interesting and informative visit here. The underground tour in the mine will explain the life of the early miner and his family up until the present day, your guide being an ex-miner himself. It’s quite an eye opener! Obviously you’ll see the exhibits and original buildings from this disused mine and also an interesting gallery devoted to the 1984 miner’s strike and the hardships they went through and how it pulled some communities together and divided others. There’s many well informed guides to assist and answer any questions you may have. Excellent cafe here for snacks and meals. Free to enter but you pay a reasonable set donation to join the underground tour.

Not a huge amount to see but interesting. Did say it was dog friendly, but be aware that's only outside, even the cafe didn't accept them. We had to sit outside, with no cover. It was chilly and windy and my salad got blown off my plate, and napkins off the table. The food wasn't very hot, or very nice. Go to the many local cafes or farmshops, much better value . We couldn't as my husband had a mine tour booked. Cakes all bought in.

Great family day out. Great outdoor activities when the weather is good.

For the price, the experience and the evident knowledge and passion of the tour guides I’d have to say 10/10. Just don’t wear nice clothes or shoes as it’s pretty dirty (certainly makes it more authentic). Highly recommend both the tour and just having a walk around the other parts of the site. It’s a good half day out if you look at everything.

As a group of retired teachers we visited September 5th. Some of us had a miners breakfast, some bacon & egg bread cake, some sausage & egg bread cake, others pie chips & peas. The food was excellent, the staff very friendly and helpful. Our tour down the mine was booked for 1pm our fantastic guide Ian right from the start was so knowledgeable, funny and his running commentary captivated us for over an hour whilst on the tour. He was an absolute credit to Caphouse Colliery he answered all our questions. Ian was such a “ inspirational teacher” that most of us are coming back with family. Some of us managed to visit activities on sight and the Longest Year 84/85 exhibition was really thought provoking and this is the History that should be made compulsory in all High Schools, the conditions that some people had to endure for little pay. Once again thank you to Ian for making the “ retired teachers” visit such an educational visit.

Underground tour is great value

Had a wonderful, informative tour with David who was very knowledgeable about the workings of the mines. Dad was a miner so brought back lovely memories of when he used to tell me stories. Well worth a visit.

Superb visit and tour yesterday. Martin was fantastic and incredibly knowledgeable. Would highly recommend to all ages. It’s vital that this part of our history is remembered and this museum is the perfect way to do it.

We spend the really good time there. It’s free to explore, we paid just £5 for car park 🅿️

Wonderful day out with my family. So much to see and do.. Loved it!

What a place for 2x miners to visit. I've not been down the pit for 35years and it brought back some good memories. Whether you worked at the pit or not, give it a go. I'm sure you will find it interesting and a great day out.

Really nice place loads to to for kids I went with my 1 half year old and she loved the sand pit the most it's mainly outdoors so definitely something to do on a nice day

Smashing day out. Went with the family and my fatha who is an ex-miner. Having grown up around stories from darn t'pit and all his old mates and knowing the museum was staffed by many fellow ex-miners, I was looking forward to being around those larger than life personalities even more than the museum exhibits themselves. Mindshuh, some o' towld lads that tek thi darn theer are like museum artifacts thersens! The banter began as soon as we drove to the gate. We stopped to speak to two guys in mining gear who were still speaking to each other ova top o t'car...thinking we we're good to go we drove on. We only found once me mutha and fatha arrived that we were supposed to pay on entry! Back at the gates the guys admitted they were too busy kalling; cue me mutha chastising the lads for being stood theer having a mother's bloody meetin instead o' doing job reyt! Before we even entered the building me fatha bumped into Big Bird, aka Glen, who works on the paddy train. They worked together in Selby so it was wonderful seeing them catch up and reminisce. Had a browse round inside, some really moving and poignant exhibits in the galleries concerning the Miner's Strike. Incredible collection of strike history, displayed and exhibited by people who are clearly very passionate about the history; simply stunning. And the Memorial Garden, what can I say, a beautiful monument to those courageous and dedicated guys who were all tragically taken from the families they worked so hard to look after. My dad worked with Cookie, so it was an honour to take a seat on his bench and enjoy the flower displays, which make this a living, breathing memorial. In queue to gu darn t'pit, me fatha bumped into yet another old friend who works there! We were patiently assisted with the safety helmets, not easy when you've brought kids who struggle with funny new headgear. Biker Joe was to be our guide, what a guy! I've read many other reviews commenting on the mine guides being sexist, condescending and rude to fowk...any fears of that were utterly ungrounded with our Joe, diamond in t'ruff it seems! I could listen to his pit tales from when he was 16 for....ooo a good hour! Seriously though, awesome guy, deserves special mention for his great work, he was especially reassuring when my young daughter became distressed by t'cage gooin darn reyt reyt fast. He simply said 'Y'ok Tiger?' as we disembarked the cage and she was immediately cured! Incidentally, she pretends to be tigers, jaguars, black panthers etc all the time at home, so he could not have been more on the money there! Also, Joe and my dad had both worked as miners for 33 years each which led to many of Joe's explanations of machinery and methods involving call-backs to me dad for any further info, with Joe hilariously calling him 'fatha' each time :D :D Went for lunch at the cafe which was good tasty snap, others have said it's a bit dear but fairly standard for museum grub I thought. Any road, it's amusing just to read any given menu prices to me mutha to hear her go 'EH?! Well, the robbin basturds!' Gift shop had some cool stuff but seemed a bit sparse? Our favourite was the rocks and minerals bit where they all look like sweets (spice, to give them their correct term). We had another browse round the machinery outdoors, a long play on the brilliant adventure playground and then a quick ride on the paddy with Glen before heading off oam! Thank you for this fantastic day out!!

Great day out the miners that take you down are a great set of lads remind me of my late dad would recommend to everyone

Highly recommend, especially with children. I visited with my 9 year old and so much to do - horses, train ride, crafts, plenty of interactive ‘buttons’ in the museum areas, huge adventure playground, giant sandpit - and all free! We didn’t do the underground tour but she is super keen to go back and do it, so we’ll be visiting again! We also did the Minecraft escape room which was a school holiday event, and it was fantastic- really engaging and lots of variety of puzzles/activities. Really appreciated that I didn’t feel pressure to spend money - there’s a cafe and gift shop but also loads of picnic tables so you can take your own food, including covered picnic area.

Been previously and did the underground tour and was excellent. This time we just went for the Minecraft escape room activity and me and my son found this excellent! Perfect level of challenge and duration for the children, some interesting challenges to solve. I give credit to the organisers. I found this very good value and £10 which includes parking and a little goodie bag to take home.

I went here with my 2 children aged 14 and 12. Fantastic place to visit, we have been a few times and never get bored. I think his name was Ian who took us on our tour, he was fab, probably the best we have had. Full of information and interacted with everybody. Answered all of the questions he was being asked. We will definitely be back. Even though it was very busy as it was the school holidays it was still very well run. I would definitely recommend booking in advance to avoid disappointment.

Great park, charge for parking in summer. But get free train ride

What a fantastic day out. Took the grandkids plenty of things for them to do playground very interactive things to do. Then the tour underground with Bike Joe very informative and a good laugh with is story's. I will be going back to see the things I miss even though I had 12 years underground.

Fantastic day kids loved it worth the travel the underground tour was amazing and the tour guide was very knowledgeable sorry I can't remember his name

Was an absolutely amazing experience going down the coal mines. Learnt a bit about the history and how the conditions were like for the miners. Taz was a brilliant guide. Kids loved this experience. Educational and fun.

Amazing insight into coal mining in the UK. The mine tour was exciting and really well thought out. As well as touring the mine and seeing the machinery used to extract the coal, guests are shown how the process developed throughout the ages. You can feel a real connection to the impact and history of this industry, especially as the tours are delivered by people who actually worked in the industry. Well worth a visit!

Although visited a couple of times this was the first time fully explored the whole site. It really is a day out with all there is to see and do. The highlight was the trip underground which was very interesting and informative. Credit to everyone for delivering a great experience loved by both adults and children.

Wow...what an amazing place for history and interesting facts past and present. Good guides and a brilliant day out for the whole family.

Our first time doing the coal mine underground tour, absolutely loved it, very interesting and our tour guide was very entertaining..definitely recommend it .

There is a five pound per car fee for parking and we had to wait in a queue for about 10 minutes whilst those ahead were given their paperwork and wristbands for the coal train that connects the two ends of the site. The booking is recommended for the mine experience which was fantastic but may not be suitable for those that don’t like enclosed spaces or are not good on their feet, also worth wearing shoes with good grips as some of the underground paths, despite the efforts of the teams, can be a bit slippy. Some other really good exhibits and working elements and a reasonably priced cafe as well as indoor and outdoor picnic areas.

We a great day here, didn't see everything so will have to go again. Definitely book the underground mine tour, it gets busy so book early.

A really enjoyable day and it wasn't too busy despite being a bank holiday weekend. Cafe does good food at reasonable prices but the day was made by the excellent volunteer guides. Special shout out to Taz who did our underground tour and looked after my wife who is partially sighted and also to Trevor in the power house and Alan in the winding house - you all bring everything to life and make it a great experience.

Brilliant place to visit an awesome to actually go down into the mine after a short wait the tour guide has us giggling since we got down to the end of the tour loved every minute 10/10 😀

An amazing day out. Our 6-year-old grandson thoroughly enjoyed everything, especially the underground tour and the ponies. Lots to interest all ages. We pre-booked the underground tour.

Very fascinating place showing the history of mining, the underground tour was breathtaking, taz was an amazing guide, down to earth bloke with a passion for what he does, managed to keep my 5 year old boy mesmerised for over an hour.

Very good museum and Steve our tour guide was very entertaining and knowledgeable

Amazing day out with our son and the underground tour was brilliant! Lots more there than when I was a childm

Very nice staff and volunteers. We only did the free exhibits and the showers (the volunteer doing that was all alone and we felt bad for him then a party of 3 joined us but the storytelling was fascinating and we really enjoyed it). We were a bit emotional Reading all the testimonials on the 84/85 year but that was we came for initially and we had a great visit. A big thank you to all the volunteers.

We purchased tickets for the mine tour. We had an excellent tour guide called Taz, he made the tour fascinating. I recommend booking a mine tour just to get an idea of what Miners had to do. The museum also had a variety of different exhibits as well as an outside area. The only down side of the visit was the queue in the café, it was rather slow.

Facts: £5 to park which gets you unlimited rides on the train during the holidays. There is a Beach & Park, plenty of picnic areas and a beautiful memorial to all the fallen minors on the grounds of the museum which are a must see! The staff in the main museum and on the tour down the mine are very professional and knowledgeable. We had the pleasure of having Eric as our guide today and he was absolutely brilliant especially with the kids! When we came out we then visited the cafe which is were our day went down hill dramatically! I gave the young lady behind the counter my order and then my son decides to change his drink. As I went back to change the drink she asked the person with me to pay! First of all I hadn't finished ordering and it was me ordering so why did she ask the person with me to pay? Anyway I ordered 2 pananis of the menu and a portion of chips & 3 drinks when the food came out I was given 2 panins (no crisps, salad or coleslaw like that menu stated) and our drinks. When questioning the staff over missing items I was told the lady on the counter hadn't even put my chips through (clearly couldn't be bothered to cook them) & she had only put them through as 2 paninis even though the menu didn't state you could choose to have them with or without the "extras" and the £4 rocky road milkshake came just a plain chocolate milkshake with a bit of whipped cream! No rocky road about it. I had no signal inside so was unsure of the payment but when I went to check it still came to £20 for 2 pananis and 3 drinks which I find absolutely shocking!! So I would recommend you taking your own food and drink!! Other than this we had a brilliant day! The gift shop was also very good with plenty of things to choose from and a reasonable price!

What a great day me and my family had today visiting the mining museum, having worked down pit for almost 30 years , took my grandkids to give them an insight of my career , visit underground brought so many memories( the smell) of the mine , the guide Ross was so informative and funny well done 👏 not worked at pit for over 22 years but met one of my old workmates Andy Clayton who was a Deputy with me who now also a underground guide , would telk anyone to pay a visit great way to see past and latest ways 9f mining , Great day and Great people who work there long may it Continue 👍👏

Brilliant visit with our Grandchildren, particularly the underground tour with Adie our guide.

Just had a great visit to the national mining museum in Wakefield. Took my 2 grandsons aged 7 and 13. Parked up £5 per car were made welcome given bands to ride the train and program. Walked down to reception ( we had pre booked our 12 o’clock underground trip) booked in. Boys went in to the play area had some fun then it was time to go under ground. Our guide was Steve and we were a party of 13. Spent just over a hour underground and Steve was great with everyone,he made sure all the children were involved and did not forget us grown ups.

We had a fantastic day with the children. The mine tour lead by Andy was brilliant! He was very informative and great with the kids.

Great day out, brilliant tour. Hats off to Colin, his personal knowledge and past experience made the visit brilliant. Lots to do there aswell park, cafe and a a lovely nature trail.

On arrival we had to pay £5 for parking that we wasn't told about on the website when we booked tickets to go on the underground tour (which has shot up in price) The food in the cafe that was already cooked in front of you in the cue somehow took 35mins to be served and wasn't very good when it came (A picture of the gougon sandwich has been uploaded) The underground tour was ok but felt rushed because of the tour behind us.

Great day out, over the holidays it's just £5 for a car and the rest is free. The children loved going down the mine with the hats and the lights. We took a picnic and there is plenty places to eat. Lots of things for the children to do great play area. Thera is a very large sand pit and you can see the horse's.

Fantastic day out. Did the pot bottom first- 140m down the mine you are taken on a one hour tour by very knowledgeable ex-miners to explain coal mining through the ages. The whole site has loads to see - with helpful staff everywhere. Cafe Latte in the cafe was the best we have had all week!

A great day out. Particularly good for children but equally fascinating for adults as well. It's all very well organised from the car parking to the entrance and the tour itself. There's a small miniature train that, for a small fee, takes you from the car park to the entrance and back. You're issued with a hard hat and miners lamp and whisked down to the coal face in the original miners cage. The tour takes around 30 - 45 minutes and you walk around the actual tunnels, making sure not to bang your head as some are very low, luckily your hard hat takes the blunt. The tour guides are very knowledgeable and ours, David, was also very funny. There's a cafe and children's playground also there. I recommend booking tickets prior as group tours are limited so as to fit the whole group in the lift. Whilst it's pitch black in the tunnels with no lights, you use your miners lamp to see where you're walking, so people who are claustrophobic or afraid of the dark might not enjoy it.

A great day out, especially with children. It's a very well organised tour underground of the many tunnels and David, our guide, was made it even better with his humour and vast knowledge. There's a large cafe and a children's playground. There's a large car park a short walk away with a miniature train taking people from the car park to the entrance. There's also a large disabled car park close to the entrance. During school holidays they charge £5 to park, but the train ride is free. This is reversed outside the holidays. The tour itself takes around 45 minutes and they give you a hard helmet to wear and a miners torch to hold. The cage that takes you down the mine shaft lasts a couple of minutes. The history of coal mining is interesting, particularly the stories our guide David told us of life underground. I'd definitely book prior as numbers are limited for each tour.

Excellent place to visit and the tour underground was very good..

Great day out. Good value for money. We learnt a lot thanks to Russ our guide who did our tour underground.

Great place to visit. Friendly staff - lots to see both below and above ground.

Russel was a good tour guide recommend spending the extra and going bellow in the mine

Had a great trip to the mining museum today really enjoyed the underground tour would highly recommend for all ages and lots of things for children to do a great day out without breaking the bank

It was a Good day out but it was quite expensive to go down the mine and pony’s were good

Great place with loads to see and do. Had an underground trip that was brilliant, with a great, former miner guide. Need to go back.

Great! A really relevant, historically detailed and engaging North of England attraction. Humorous guide is the real deal (i.e a miner). All three of us thoroughly enjoyed it. Good value too

Great place, Taz our guide was informative whilst also humourous and ensured I was safe throughout the tour with my broken arm in a sling. Plenty of different buildings to go and see

Amazing wheelchair access. I loved coming here so much as it really felt like they cared about making it as accessible as possible. The tour guide Russ Jones was very engaging. Wheelchair users and their group get their own tour down the pit 💕

Went yesterday and took our two 11 year old grandchildren. I just wanted to say what a lovely day out. The tour guide underground was excellent giving information in a entertaining way with stories etc. The gentlemen in the winder room again explained the workings and demonstrated _ excellent. The boys enjoyed the train ride the nature walk. It was lovely to see the boys interacting with the guides rather than at home on their devices. An excellent day out well worth going. Thank you for a lovely day out!

Amazing place and so educational, guided underground tours, our guide 'Mick' was knowledgeable and a great sense of humor, great value for money ,and so much to see,

amazing experience, the guide mick was very knowledgeable and made it a fun tour. i would definitely be going again with the kids.

Ian Joe was our tour guide on our underground experience. He was very knowledgeable humorous and fabulous with the children in the group making our trip very enjoyable.

Amazing day for all ages, so interesting and informative. A full day can be spent there. The kids will love it. The cafe is great and really reasonably priced. Such a friendly environment, you won't be disappointed.

My day didn't go as planned. I had a small accident. I was clumsy and needed first aid. The staff were wonderful. They were kind and caring to me, my husband, and my son. I look forward to going back and seeing all the attractions.

Great experience the underground tour was superb the tour guide Martin Empsall deserves a mention he was a great guide and was terrific with the kids on the tour

Got an unexpected day off work and decided to visit as my wife and I both have close family who used to be miners, we can't wait to come back to see the rest of the museum, so much to see and do, it's an incredible journey through our mining heritage. We travelled down from Durham and we're so pleased we did.

I'm going to be honest here, never had such fun anywhere! Do visit them, they love what they do, you'll hear their lifetime stories and find absolutely amazing people working. Went there thinking it might be another museum experience, but you start getting that welcoming experience right at the beginning when a gentleman explains to you what you're expecting and guides you to park your car and find more on reception. You go to the reception and find more welcoming faces and if you have booked underground (that you should), you'll be taken back in time with a lovely tour guide (ours was amazing Wales man I think Cole was his name). There is plenty of stuff to see, you can have a picnic, there's a children's playing area and so much more. It would be a full day out.

Great day ,very interesting staff very friendly

Fantastic day out, supplied wheelchair to go down on the mine. Very knowledgeable, helpful staff.

I took a group of people from a Care Home today. Three of the residents are wheel chair users. The staff could not have been better from the moment that we arrived. Graham the buggy driver was like our personal chauffeur! Nothing was too much trouble. When we went to see the horses, the ladies there opened each of the stalls in order that the residents could see the horses clearly. This was on a busy school holiday day. I rarely write reviews but I feel that they really need a pat on the back!

Fantastic to visit for young and old alike,very informative, plenty of playgrounds etc. for children, wheelchair accessible, cafe on site, excellent.

Good experience, recommend the underground tour

Having visited here 20 years ago I joked with my wife how my previous girlfriend had been treated with male staff insisting on at that time placing battery belt around the waist and how mysoginistic the guides were. Well, that was 20 years ago or so I thought. The behaviour I witnessed today was disgraceful. Why do men here insist on putting on guests belts for them? Whilst getting extremely close to females and looking down their tops? Next, the guide was mysoginistic with his "silly woman" type quips. Nothing was a straight answer everything was sarcasm or a bad attempt at a joke. This may have been funny in the 1970s but not today. My wife a doctor felt extremely uncomfortable with the disrespectful remarks. The guide belittled people I guess in an attempt to be the big man. As a trained mines rescue person I was telling my son about various aspects of the pit. Some of which were (later) ridiculed or stated were incorrect ....I hadnt been talking to the guide nor did I know he could hear me! But having been trained in mines rescue I was telling my kids the modern way things were done not what may have been done 30 years ago! I didnt mention this or argue with the guide but he was wrong to bring this up. I was also chastised in a pee taking manner for having the audacity to look at something (sorry for taking an interest) . Also when my son brought things up at first he was listened to but soon the guide ridiculed him too; I guess in an attempt to shut him up. 20 years ago this behaviour was wrong , its certainly not to be tolerated now! Let me also say I'm not one to complain and I'm not easily offended and neither is my wife but the attitude needs to change. The group was not made up of 1970s miners ! In summary, the management need to stop this close contact and allow people to put on their own belts. The 1970s humour needs to go. The guides need to be more professional and respectful and not belittle people. We left having wished we had not visited .

Prebooked tour beforehand. OMG Steve our tour guide was very friendly and knowledgeable (yes helps he used to work the mines). My family and I really enjoyed going down the mines and learning it's history and how hard they worked (woman worked harder than the men when they were allowed down and worked the mines) Tour lasted 1 hour . Had a train ride but sooo much to see and not enough time as we didn't arrive until 2pm and it closed at 5pm. Loads for kids to do. We donated £7.50 x 5 adults to museum. What a great educational place and recommend a visit for young to old. Toilets scattered around and nice and clean. All staff jolly & very friendly.

Excellent museum with very friendly staff and excellent down the mine tour