The Cafe in Isle of Wight

Food used to be amazing....now I would not even feed to my dog. Over cooked, cheap pre made rubbish. Major lack of care or quality. Not fresh like it used to be. Ordered over the phone for delivery. Firstly there were missing items. After waiting over an hour for delivery, we then had another 30 minute wait for the rest to arrive. Secondly, phoned to order as wife can not eat onions as they make her poorly. Food arrived covered in onions despite stating no onions. On top of this cross contamination, no sauces ordered yet the hot dog had spots of hot chilli sauce on it. Contacted them, to have a manager or whoever it was blame it on us.... how when you missed items and put onions on even after telling you not to....then to sum up the experience, when we asked for a refund we're told they would refund, but only if we went to them. Refused to refund to the original payment card. Normally, I praise local business, but on this occasion, hell no.... Original post deleted and resubmitted. Have just recieved a rather nasty facebook message from the owner.... People need to realise the sort of vile people that run this place. Don't ever make a complaint as you will just be told a pack of lies and fed abuse. 30+ year business or not, you do not treat your customer as if they are a piece of s**t on the bottom of your shoe.... Please avoid. There is better choices else where....

I booked Studio room 1 for a single night. Large bed, 2/3 person sofa and then in the bay window 2 armchairs. Great bathroom with a large bath and a good sized shower cubicle. Sounds large? Yes it was and then there's the balcony with sea views over Ventnor harbour. None of this craning your neck to catch a glimpse of the sea, this was a proper face on sea view. Great choice of breakfasts at an extra charge. Helpful and friendly staff. So would I stay there again? Absolutely, 100%.

Stopped in for lunch whilst walking the coastal path. Very friendly service and tasty food. Didn't have a beer but good local ale on the pumps and in bottles.

I don't normally leave reviews but feel I must do here. This is an awesome little cafe with the most accommodating staff you could wish for. If you're passing by, stop off for a full English. You won't be disappointed.

Gorgeous cafe. Lovely staff. Very clean Every tea you can think of and homemade cakes...thanks ladies ♥️