The Button Factory in Birmingham - Phone Number, Reservations, Reviews

Great little place. Only a five minute taxi ride to Birmingham City Centre if you want a quiet drink or food before a night out. We went for food before a night at the theatre. Easy to get to and from. Good selection of food. Helpful and friendly staff. Would recommend and would definitely visit again!

Food, staff, and atmosphere is always bang on 👌 great for lunch, great for drinks, great for a Sunday roast. Can't fault it.

We had our staff summer party at The Button Factory on Friday. Due to an error at our end the booking wasn't quite as it should have been. We were really impressed with how Ella sorted that our for us. The food was fantastic, the bar staff were amazing and the night was a huge success. Thank you, Button Factory, we'll be back!

A good time was had...... Except the company I was with....(paradigm)went again Sunday 11 August Great time was had....

recently attended a company event at a fantastic pub in the heart of Birmingham, and it was a brilliant experience from start to finish. The venue is spread over two floors, and we had the entire top floor to ourselves, complete with an amazing private roof terrace that offered great views and a perfect space to unwind. The atmosphere was vibrant, thanks to the live DJ who kept the energy up throughout the evening. The food was excellent, with a variety of options that catered to everyone's tastes. But the highlight of the night had to be the cocktails—absolutely delicious! If you're a fan of a little kick, I highly recommend trying the jalapeño and pineapple margarita; it’s a perfect blend of sweet, spicy, and tangy. Overall, it's an ideal spot for events or just a night out with friends. Great ambiance, fantastic drinks, and a rooftop terrace that’s hard to beat!

Great drinks, service and atmosphere...

Welcome, Service and food, as good as it gets. Cannot fault the place. We were recommended by a local jeweller, strangely but the place has not disappointed

Went for a few drinks on a weekend. The place was not too busy, staff were friendly and quick. Best Bloody Mary I’ve had in years!

This has always been my first shout when it comes to pub. Do try calamari and burgers !

Good place to have fun, sometimes there is no service on first floor so you need to down stairs to order every time you want to eat or drink.

First and last time here. What a shame the management have got such a bad attitude, no wonder it was so quiet in a Saturday night. I suggest you treat customers as you would expect to be treated yourself if you expect to maintain any sort of customer base.

Good roof terrace and lots of outdoor space. Always chilled vibes and a relaxing atmosphere. It is card only.

Didn't order food so can't comment. Was my first time- group meet up. But not happy having to go downstairs to buy drinks at the bar and then walk up some awkward steps. They had a bar upstairs but were not using and not helping getting drinks upstairs for customers. Atmosphere was brilliant. No option of Mocktails.

Great bar and really good atmosphere. Drinks are very reasonably priced also. They have a massive screen out back where they have been playing the euro 2024 games. Awsome venue.

Very busy, love the decor, great location

Went for some of the Euros games. Excellent outdoor viewing and good food/drink selection.

Very nice venue with varied spaces, so you can find somewhere to suit. Good outdoor areas, best in the city. Drinks seems expensive and no bitter, so seems it's fizzy, weak lager for all!

Went to The Button Factory with friends for a Sunday lunch. Staff were very polite when we entered and seated us straight away. The waiter who brought over our drinks dropped the tray which had a pint of lemonade on it - this splashed over one of our party's jacket, hair and face. Mistakes happen and the waiter was very apologetic, replaced the drink and gave my friend some tissue to dry her jacket. In the main, the food was very nice, and the pork was delicious, however a couple of us found the gravy a little salty. Two of us had finished our meals and one person was still eating when one of the waiters started clearing plates - this is something that really frustrates me, plates shouldn't be cleared until everybody in the party is finished. When the bill arrived, the lemonade had been taken off but a service charge had been added to the bill, which I thought was a bit thoughtless considering earlier events. Overall, the food was nice but I wouldn't rush to return.

After a sales meeting nearby - booked the VIP euros dinner. Great atmosphere, great food. Even though England didn't win a great night was had by all. Only negative was wooden benches a bit uncomfortable.

I attended a second anniversary get together of the volunteers group. Excellent venue, atmospher, good food, attentive friendly service. Enjoyable evening. Highly recommende the venue for family/corporate functions.

I wasn't happy...I was given something extra that I didn't order and was still charged for it. I complained and no luck!! The meal was already included with fries and gave extra. I ended up paying £10 more than I should.

Gratuity is added to the bill before service. Ordered at the bar, waited an hour before seeing another person get served to ask for an update, after another 10 minutes a manager came to tell us "there is an issue with the tickets not being printed" and was told we would be served as soon as they could. Seemed off as no other tables had this issue and previous reviews mention staff not passing on orders to the kitchen. Decided to ask for a refund instead and was offered a free drink as compensation. Would agree with others that the music is too loud outside.

Card only. Any business that doesn’t take cash is not a business that deserves mine. Nice beer garden to be fair but no cash no custom.

I'll start with a positive. They have wonderfully thick durable napkins, loved them. The starter of calamari was okay. The rest from there is downhill. The customer service was poor as you could see they were understaffed but the attitude of the waitress was far from desirable.we waited 25 minutes for our drinks orders to arrived after being reassured several time they were arriving even though we offered to collect from the bar ourselves. Both the food and the drinks are very overpriced especially as the steak and mac and cheese I ordered were some of the worst I have ever eaten. The bean suace/dressing was very bland and the steak was undercooked.When asked for garlic butter there were non available. When i offered my feedback to the waitress i was give a rude look. The atmosphere would have been bearable if the music was not too loud to relax. Maybe we had visited at the wrong time, but I definitely would not recommend for a nice relaxing sit down meal. Sadly I do think I will return again.

I think it is a bar that everyone who loves whiskey should see. It's pretty impressive that it offers so many options. A tasting is available for every whiskey you want to try. Each staff member was very experienced and kind. Thank you for this experience

Fabulous place, roof terrace is lovely! We both had the brunch stack and it was soo tasty! Staff are friendly and helpful 5 stars

I recently celebrated my birthday at The Button Factory, and it was a fantastic evening. The staff were incredibly friendly and made the experience memorable. The ambiance was delightful, setting the perfect mood for a special occasion.

Absolutely delicious food which arrived quickly. Ella was great! Just need to practice making a perfect French 75! Would definitely recommend

Went there for a few beers with friends The staff was friendly and they had a good selection of beers.

Might be my third or fourth lunch. Good location. Balcony is great. Food is good. I'd recommend.

We have just eaten Sunday lunch at the button Factory. The staff were good and so was the atmosphere. The food was very very very poor. SUNDAY LUNCH £16 plus £7.25 for Cauliflower Cheese? So the food sat on the pass from plating starting, to be removed to be given to us for over 9 mins. The plate was cold. The Yorkshire puddings were fridge cold. The meat was small and fatty although tender. The gravy had not been stirred and was weak with clumps of gravy granules visible, and is tasted salty. The veg had been sat so long it had started to wilt and again was cold. The extra portion of cauliflower cheese looked like it had been made a week ago and was so dry, it basically had about 3mm of sauce in the bottom. Any grandmother would have chocked at calling this cauliflower cheese! The plus was the dish it was served in was so hot, although this did help to dry the micron thick cheese sauce even more. We sent it back and it was replaced with no fuss. The front of house staff were great. We were told they had new staff in the kitchen? My advice, get rid. Unfortunately, this the worst Sunday lunch I have had in the last 10 - 15 years. The bill came with £1 charity donation. The only bit I didn't feel aggrieved by. Would have been better to to have £70 charity donation and £1 to the kitchen. We went to Tesco to buy something, as all still felt hungry. Eaten here before and really enjoyed it. Please change the kitchen staff who cooked our meal, or at least install a little amount of pride in what they send out? Not an experience I will repeat for food. Bar and waiting staff were great.

Really nice spot. Lots of bar staff so you never have to queue long for a drink.

No they dont sell buttons, sadly.

Great atmosphere, amazing food and service. Can not recommend this place enough. The staff are extremely helpful and are always there to recommend and assist. The food is presented well, cooked to perfection.

Amazing wine knowledge and recommendations from our server Ellis! Standard and presentation of the food was excellent and I’d say unmatched by surrounding casual dining options. The GM Matt made us extremely welcome and walked us through the menu resulting in some top picks, great experience 10/10!

Lovely bar, plenty of space upstairs on the terrace. Blankets available in the winter

GREAT FOOD. MY WIFE AND I WERE TREATED BY OUR GRANDDAUGHTER FOR MOTHERSDAY.

Very tasty food. Good place to dine if you stay over at the Frederick Street Townhouse

Went here for mother’s day and had the special Mother’s Day menu. From start to finish we were greeted with smile manners and people that actually care about the guests. The food was the best by far and £25 per head for 2 course was exceptional value for money. I’d like the all staff for making the Mother’s Day extra special. Thank you

First & last visit to the button factory on Saturday 9th March 2024! I placed an order for food with my friend and asked could the meals be brought out together. I was advised, quite possibly, as order placed straight after my friend. Her order was delivered, mine wasn't. I enquired where it was and was told it with be with me shortly. After 10 minutes, I enquired again. Turns out the waitress had took the order and not sent it to the chef! Nearly 30 minutes extra wait from when my friend got her food. I was drinking Bulmer original cider. When my husband went up to get a round, she said no yellow bottle left, do you want red (fruit cider) he said no. After a while she offered to go down the stairs to the bar to see if they had any original cider there, they did. Next time he went to the bar, exactly thr same situation. She didn't have a clue! I would of hoped she would have the sense to have a few bottles brought up. It was an absolute joke.

Frequent visitor. Lovely venue, and a really good atmosphere and vibe. However, bar staff close the venue up to an hour early every single occasion without fail. We have been rushed out by staff multiple times, who want to either go home early or to get the cleaning done to leave dead on when close. I understand this is common for bars/pubs when it’s not as busy during the week but this is a bit of an extreme. Despite this really cool spot

We had a birthday lunch today, and staff couldn't have been better, friendly, table service, complimentary pudding for the birthday girl, and the outstanding food. Good quality for reasonable prices.

Amazing place! Great drinks choice from the wine & spirits selection to the beer quality. Food was stunning! And so worth the price.

Great food, great drinks, great location. All around great spot well deffo be back

Modern eating and drinking venue. Won't go again.

We ordered the hummous, squid padron peppers, buttermilk chicken and fries. The food and service were great. Everything was quick despite it being reasonably busy. Staff were friendly. Lighting was very cosy.

Love it here especially in the courtyard. Always a nice atmosphere and friendly staff. The Kofta burger was amazing BUT £3 for a soda water with a dash of blackcurrant is a little steep considering other places don't charge at all! However it is dog friendly which makes up for it!

Went to a wedding celebration function. No cloakroom but there was plenty of space in the toilets for hooks; had to put coats on seats so took up space. No baby changing facilities, had to change on the toilet floor! Pretty poor show, otherwise a fantastic venue.

Great find in the jewellery quarter, food was really awesome and we were delighted

Went here for a bottomless brunch. From start to finish we had a fantastic time, staff super friendly and attentive with delicious food too. Our server Bronwyn was just outstanding, really knowledgeable, friendly, and just fantastic service. Grace on the bar was also wonderful with excellent customer service Will definitely be coming here again

Button Factory is one of my favourite places in the JQ! Always has a good atmosphere, great bottomless brunches, roof terrace is a big positive and the staff are all attentive and personable!

Came here with colleagues from work as a social. We are all trainers in hospitality and we were greeted by a previous trainee who worked with us her name was Grace. We recieved fab service, food was fantastic and great atmosphere

Lovely atmosphere and the drinks were excellent! The staff seemed worn out though. I'm not sure why. I'd definitely visit again though.

Stumbling upon this dog-friendly pub was a pleasant surprise. The staff were exceptionally helpful, friendly, and attentive. While the menu was somewhat limited, the flatbreads we ordered were delicious. The ambiance was trendy and welcoming, although the loud music made conversation a bit challenging. Overall, a spacious and inviting spot with excellent service.

Had a Christmas meal here with the wife's work at £35 a head it was very disappointing. Food was served buffet style and to put it simply there just wasn't enough food for the size of the party we had and add insult to injury the pudding was equally as bad. Miniature Christmas puddings cut into quarters. Most if not all left hungry and disappointed

Wow just been for Christmas lunch what awesome value for money . Such lovely food and excellent service. I'm am almost reluctantly to give a great review in case they get fully booked next year. Such lovely service and good 👍

Friendly place, nice staff, good range of drinks available. Had a weird smell though and the toilets need a little sprucing up - a lock on the cubicle might help...

We were out for a Birthday Brunch, everything was amazing from the moment we walked in. The service, the atmosphere, and the team working on the day. Thank you, Joel, for attending to us. Food was fab.

Wonderful food, great atmosphere and fantastic service.

My college and I organised a x-mass meal for 67ppl this December. The venue was amazing. Deco is great - red brick wall, with industrial fittings, but cosy at the same time. We were seating on the top floor of the restaurant, which meant that we had the whole room for ourselves without other guests, who were enjoying their meals on the ground floor and, we didn't have to paying extra for the the room to be exclusive to us. Restaurant was very accommodating especially Matt and Olivia in terms of last minute changes, and dietary requirements. Great communication over the emails and phone to make the final arrangements. Very friendly staff, made as all feel very welcome, nothing was a problem for them. Quick service, delicious food. Will definitely be back next year for a festive celebration.

Good food and service. Not cheap, but that is true of most of the Jewellery Quarter.

The only reason I downgraded the atmosphere is because we were initially sat in front of the kitchen, too close to the frying area which meant, I got splattered with hot oil on my back. It didn't cause injury but health and safety clearly wasn't risk assessed sufficiently when spacing tables and kitchen. I asked to be moved and they have. I hope they review their seating and kitchen work area.

It was only for lunch so not a true reflection on the atmosphere. Very good food and service and a nice venue.

Went on a Wednesday at 3pm and was not busy. The decor is nice and lovely and there are plenty of comfy tables to sit at. We ordered at the bar and staff are accomodating with food mods. The food itself is good and nicely presented. Staff are welcoming and checking back on your table to see if your happy with your food. I just wish they had more chicken and fish options on the menu but overall very nice and pleasant experience.

Amazing place. Highly recommended. Awesome beer garden and balcony

A favourite Sunday lunch spot for me and my boyfriend! Lovely food and a great atmosphere

Really bad experience of booking with The Button Factory. I booked a room for 30 and they made space for around fifteen people. They treated everyone so badly at the event. Would not recommend booking. Really rude staff.

Visited the Button factoty for an event.

Great food, reasonable prices and friendly staff. On street parking nearby and also a choice of car parks.

First time here and loved it, what a little gem of a place

The Button factory hosted an event last night and the food was dreadful - so embarrassing. They should apologise for making people pay for that (it was prepaid) I did tell someone but she only hung her head in shame. It's really put me off going again. I have eaten there before but will definitely not return for food.

What a fantastic place! Great staff, great food.

Lovely food, good price, nice place all said

I really liked it 👍 It's so nice to find somewhere that doesn't do run of the mill pub food 😁 I will say the Sunday menu is not particularly extensive but good One minus point was my 'salad' was under the large plates menu and while it was good I would not describe this as a large meal but that's my opinion The roasts were excellent and the staff were also top class 👍 Fantastic desert and good coffee but no non dairy milk 😔 Recommended 👍

Always find this place cold - no real atmosphere - food okay a little expensive for 3 small pieces of butter chicken.

I held my engagement party here on the top floor and terrace, the most perfect space for a private party. Lauren & the bar team were super helpful and lovely even outside of the event, from making the set up process smooth beforehand to keeping gifts safe for us the next day. Would definitely recommend for a private function!

Lovely pub, efficient service and decent choice of drinks. Did not eat but the food did look good.

We had our staff get-together at the Button Factory & the food & service were excellent. All our food was freshly cooked and beautifully presented & all the staff were excellent & made us very welcome. We look forward to visiting again & sampling more dishes from the menu.

We had our staff get-together here & we all really enjoyed the food & excellent service. All our food was freshly cooked & beautifully presented & served with a smile. Special mention to Joe, our own personal paparazzi & we look forward to visiting again

We went to a wham brunch....its a dj playing wham and 80's popular tunes we had a fantastic day .would definitely recommend. The food was chicken wings and garlic potatoes ,not alot of it but enough to soak up the alcohol. I think the chicken would have even better with fries but was really tasty. Great afternoon would go back .

Good options for brunch or lunch. We had a burger and side chips and was good!!

Had one of the best Sunday Dinners ive ever had! Everything just tasted amazing, we did however all agree that one piece of meat wasn’t enough for the price point. Service was quite poor, we had to wait a long time to have our orders taken even though it wasnt busy. I asked to have the service charge taken off at the end as i felt the service wasnt outstanding, waitress looked offended.

Called into the Button Factory for Friday lunch. This venue has upstairs or downstairs seating and also on the first floor terrace when the weather is good. We chose some small share plates for a light lunch. Would recommend.

Lovely outdoor terrace area. Convenient to order via QR code or can go to the bar. Dog friendly place.

Beautiful restaurant in a brilliant area,staff very helpful.I will certainly go back.The food was extremely good.I love the history associated with the button factory

Good food, fast to go for lunch, great place for a lunch or a late beer with the boys if your around that area.

We dropped in as when we walked past the atmosphere was great. Staff were very friendly. We shared 1 main and 1 small plate and a side dish and OMG we could not believe the flavours of every dish. Incredible. Worth a visit. We'll definitely be back.

Friendly staff not too expensive and the balcony upstairs is fantastic.

The Button Factory, on Friday, hosted our wedding after party. You have to buy the catering from the venue, but is competitively priced and very good quality. A lot of our guests commented on how nice it was. We were allowed to bring our own cake, as well as hire an independent photo booth and our own decorations. We also had one of their DJs who was brilliant (I’m so sorry the weather was good and there was very few people dancing - but we could hear it on the terrace and the tunes were brilliant!) In my opinion, their house DJ was far cheaper than hiring independent, and there’s a few who cater for different genres. For town I also thought the bar prices were reasonable. BUT… the best thing about this venue is Lauren and her fabulous team! Such lovely thoughtful people who are so helpful. Well done everyone. You should be proud of your lovely venue and the service you provide. Thank you again.

Great food and ambience. Very helpful staff. A little noisy for my liking but my partner was more than happy with the level. The only thing I will say, being the pedant I am, is that a kofta burger doesn’t make sense. Either the meat is in burger form, or it’s in kofta form. A kofta burger is like saying a burger burger, sausage sausage, or kofta kofta. We had a very tasty meal anyway, and will definitely return.

Really helpful staff regarding beer selection and GF options - food looked tasty too

Really cool industrial style bar, with heated rooftop terrace, perfect for summer nights. Upstairs and downstairs bar. Friendly service, nice pint of lager and decent red wines on offer. would recommend when visiting Birmingham, would return

Lovely food and service - Saad was great! Really nice brunch menu, chicken waffles were super tasty. Worth a visit!

Nice rooftop, nice food, nice atmosphere

Went for bottomless brunch, Ella was so lovely and made our day! The best xxxxxxxxxxxxxxxxxxxxxxxxxxxx

Always come here when I siting the Jewellery Quarter. Great atmosphere and the food/service is excellent. The fried chicken and waffles and pint of neck oil is my favourite!

Great selection of drinks and the rooftop garden is fantastic. Really relaxed and friendly atmosphere. Will be back as our friends want to visit after we told them how good it was.

Staff was great, it was a afternoon so sat outside in the sun enjoying table service 👍

We booked the upstairs area for our wedding reception last July 29, 2023. It was amazing! Lauren was very approachable from the get go. She answered all our questions and was a good communicator. We knew we were in good hands. They don't do decorations for the event so we had to provide our own and arrange the space the night before our reception but please don't let this stop you from booking them for your wedding. Talk to them first. If anything, I loved that they didn't provide decorations because my groom and I were able to put our own personal touches to the wedding reception venue. Special shout out to the guy (besides Matt) who was working the night of 28th July 2023, I didn't get his name but he was very helpful to us. The food was delicious. The guests had good things to say about the meals and I was very pleased. The staff were very professional and flexible to our needs. We had one child for our wedding and they went above and beyond to provide a kid's menu for just one child which I'm really grateful for. The day went on flawlessly. My husband and I cannot thank you all enough for making our wedding day very special! :)

Popped in for a couple of drinks. I've been here many times, and the vibrant atmosphere was the same as ever. Great customer service 👏