Based on 107 opinions finded in 1 websites
Based on 107 opinions finded in 1 websites
Nº 341 in 682 in Sunderland
Nº 61 of 107 Other cuisines in Sunderland
Opinions
Great Sunday lunch for all the family. Various choices and fair prices. Large portion sizes and food tasty and hot. Also decent drink selection.
Andrea S . 2024-09-30
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I keep returning and am always more impressed after every visit, and so glad I did staff was lovely on arrival and the food was lovely had fish and chips my mum had pie of the day what a slice that was and my sister had the sliced gammon and egg fantastic prices for great quality saw a group having afternoon teas and they looked amazing so we're booked in for one our selfs good to see this busy again welcome back heather you never fail to impress wherever you go it is always great and Suey the head cook clearly takes great pride in her work and it shows in both taste and presentation
Sam H . 2024-09-10
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Haven’t been to the burn inn for a while and so popped in for a bite to eat, since the new manger was has come in then the food is great really enjoyed it, and looks like this is a pub on the up again. Well done to the new management team
shaun m . 2024-09-06
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With new management recently taking over the burn inn has turned into a wonderful pub with an amazing atmosphere, the food is fresh, beautifully home cooked and the smell that travels through the pub is delicious!! Very clean place with wonderful staff and manager Heather. The afternoon teas prepared by heather are sublime and are 100% a must try. I recommended the Sunday lunches that are served on a Sunday they come out hot, delicious and service is on point. Definitely recommend this spot!
guest636 . 2024-08-19
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Decided to try the burn inn again as it is under new management, my goodness what a difference it was spotless, warm and friendly. We had Sunday lunch and we were not disappointed it was delicious and the service was fantastic too. We will definitely be going again cannot believe how much this has changed and I’ve got to say for the better.
Sandra D . 2024-08-08
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Decided to give it another try as different owners from last time we went-wish we hadnt bothered!! We were told it was an interim menu. Hunters chicken & burger-both were supposed to be with chips. Got small frozen fries!! Only ate burger & few fries because we had payed!! Never again-walk further down the road to the excellent Mill.
north-east69 . 2024-02-29
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Came to the burn for food, had a lovely meal, the service was amazing and quick. Food was lovely and came quick, stayed for karaoke disco night which created an amazing atmosphere
katie06092000 . 2023-12-17
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Went for family Xmas get together and had meal and drinks . Food lovely nice atmosphere will definitely be going back
Toxicangel1 . 2023-12-17
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Great pub with fantastic staff and friendly atmosphere, food was lovely and we didn't have to wait too long, will definitely be visiting again, thank you
Lauren L . 2023-12-09
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Food was excellent and the staff were friendly and attentive without being in your face. I would highly recommend this family friendly pub, thanks to Lauren who looked after us throughout
Patrick E . 2023-11-29
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Went for a meal with friends and the food was lovely and staff were really welcoming, great service, had a fab time and will be returning
Lauren L . 2023-11-29
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I booked up for a meal a few days earlier for 4 people. It was going to be an anniversary meal for remembering my late Dad. My friend also rang to confirm this after I had booked, as his wife questioned if they did food on a Saturday. They said they did! When we arrived we were told the chef wasn't there and questioned us regarding the booking! Why would we make it up? So we ended up going to the Copt Hill. Won't be going back here.
Janette182 . 2023-10-16
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Drove past often for about 7 years always planning to try, we did today for Sunday lunch and it was great. Very friendly team, perfect food and great atmosphere. Embarrassed I forgot to leave a tip, will make up for that at next visit.
AandM55 . 2023-08-27
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Ever since this pub was taken over it has turned around massively. The staff are so friendly and nothing is a bother for them! Quick service, lovely food, nice and clean. Its now my go-to spot for food and will be recommending it whenever asked for a good spot to go to.
Rebecca D . 2023-06-15
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I popped in for what was initially a quick drink. It soon turned into a lovely interaction with the staff, a couple of fresh pints, plus a fantastic cowboy burger. Would happily reccommend to any one local to the area, or like myself a passer by. The landlord and staff should be rightfully proud of themselves for such a well run, lovely pub!
C-Hills1989 . 2023-06-13
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Lovely spot for drinks with friends, friendly staff great atmosphere Had tea with the kids the week after and all thoroughly enjoyed
Passport51381215219 . 2023-06-12
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Visited here on our travels and weren't disappointed. Food is excellent, at reasonable prices as we're our drinks. Service is prompt and pleasant. The outside areas and function room compliment this pud admirably. Only downside is this pub is not next door to where I live!!! Thank you The Burn Team!!
Camper21562252199 . 2023-05-23
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Amazing food it came out quick and the staff will do their best for you. Very warm and welcoming setting and dog friendly!
Tasha2797 . 2023-05-17
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Great people very down to earth great staff and lovely atmosphere very clean had a great time seeing old faces returning back to our local establishment big thumbs up 👍
paul b . 2023-05-11
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Lovely pub. Really nice food, management and staff are really friendly and bend over backwards for you.
sara n . 2023-05-10
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Sunday lunch was gorgeous and tasty. Lovely friendly pub and everyone just makes you feel welcome. Great entertainment on Sunday 7/5/23 by Simply Vocal from 5pm. Absolute amazing singers and what an amazing day everyone had in the pub/restaurant. Would highly recommend a visit as...
Passport30745766630 . 2023-05-10
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Excellent pub for food and drinks, the bar staff are brilliant and the place has a great atmosphere. Highly recommend!
Andrea A . 2023-05-10
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The new management have made sweeping changes to the way This Legendary pub / restaurant is run, meals are very good, The Sunday Carvery is excellent value, bar staff are friendly and helpful, a very dog friendly pub and all in all a community pub...
Mattstoves . 2023-05-10
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We just popped in ,we had fish chip special really tasty and you got a drink in with it will definitely be going back
Valerie S . 2023-05-10
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The desserts here are amazing, the raspberry cheesecake reminded me of a childhood dessert can’t wait to have it again!
Megan J . 2023-05-02
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Great pub and food, the staff go out their way for you. Atmosphere was amazing, we will definitely be back. Would totally recommend!
Samantha T . 2023-04-30
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Fantastic atmosphere and very welcoming. Love the karaoke with Barry. Only suggestion is could do with wifi
Amandashubby1 . 2023-04-22
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Welcoming pub with great selection of drinks, friendly staff will definitely be back to try the food soon. Would definitely recommend to friends and family.
kayleighl722 . 2023-03-28
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So impressed! Great atmosphere and busy, shocked as went in December and empty. Feels like new pub..All our meals were lovely and the proprietors Amanda and Mark couldn't do enough. Very approachable and accommodating with my allergy dietary requirements. Good pint. Good parking. Will be...
T3145LHvanessas . 2023-03-24
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Exciting new management, best of luck to Amanda and the team! Can't wait to see your new ideas, and energy you will bring to the place.
amyleigh96 . 2023-03-24
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The Burn Inn was badly managed for the past 2 years or so and went downhill, the new landlady Amanda Jones and her team have made a fantastic turn round to the place, the beers are excellent as is the Food, however I feel a...
Mattstoves . 2023-03-22
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We enjoyed a fabulous Sunday Carvery lunch here on Mother's Day whilst attending a family function. Amanda and her team were very welcoming and nothing was too much trouble. The food was delicious and service spot on. We heard that Amanda has only very recently...
Belmonycrew . 2023-03-20
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Come for some and a few drinks with friends after it had been taking over by Amanda and she has made the bar very welcoming food was lovely as well
E8131KKashleyb . 2023-03-15
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Arrived with 8 members of family for a meal. Asked for coffee and was told machine was broken. I said that, as I was full of cold, I was looking for a hot drink. I was just told it wasn’t available. (Don’t they have a...
ekykkc . 2022-12-29
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Came here Christmas Day for lunch with my elderly parents. The food was as you’d expect for what we paid but the service was not good. Only 2 staff visible and ran off their feet. 45 minute wait at bar as were allowing people in...
Foody12347 . 2022-12-28
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Love getting in for pool n pints, the foods cracking too. Not to mention the staff are very welcoming and get you involved with any festivities. 🍻
ian m . 2022-12-19
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We’ve had a few Sunday lunches here before and headed there today with two children and our dog (who’s been before with no problem). However a sign on the door said ‘no dogs’. Despite the add on here saying ‘dog friendly’. So we headed up...
FarAway35323927547 . 2022-12-11
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Visited with parents on Thursday for Steak Night and was very impressed. Excellent value, Sirloin Steak and a drink for £10.95 (could've had Rump and a drink for £9.95). Nice decor, friendly staff. Will definitely return.
lough1000 . 2022-11-17
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Between the food, the booze, the staff and the atmosphere, this is a brilliant pub. Dinner with the kids on a Saturday afternoon? Nailed it. Band night with a few bevs? Nailed it. Tipple on Sunday evening served by super friendly staff? Nailed that, too....
Laurenbriers . 2022-10-09
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A member of staff just told me there was nobody available to serve me as they were busy in the kitchen I said well I’ll have to go somewhere else only to be told thats up to you !!! So we decided to leave Then...
Z1793NLianw . 2022-07-14
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We had 2 nice meals. Shame they used frozen chips. Cheese Burger was one of best I've had. Staff friendly. Nice place to eat but please think about doing proper home made chips. Would make it perfect then!!
Crips54 . 2021-07-13
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We had a very nice lunch in The Burn Inn last week. The service was good and the food tasty. Prices are also more reasonable than many pubs in the area. We were made to feel very welcome and are going to return this week....
Vivt50 . 2020-09-27
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Really happy with the quality of food, the service and a great atmosphere. Definitely come back again.
Sarah S . 2020-02-21
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Sunday carvery was fine with good selection of fresh vegetables and tender beef. Only minor glitch was that the gravy was bland and watery.
Karen G . 2019-11-11
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Came for food one Friday with family. We were all really disappointed with the food that was served. Mixed grill was disappointing, wrap was disappointing and child's pizza meal also really poor. Been twice before, once was terrible but gave them a try again and...
kez1235 . 2019-09-08
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I can only think that the people who have given this place a good review, either are related to the owners or only ever eat out at Burger King. Meat was dry or fatty. Gravy was thin, no cauliflower cheese just the empty dish, no...
HelenH980 . 2019-07-28
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This is a perfectly decent Marstons pub midway between Hetton and Haughton le Spring. The pub is spotless and has free parking. The food is ok, I had the lunchtime deal (12-5) which is a main course for £6 to which you can add a...
alistairrobinson1977 . 2019-06-12
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My 2 sons & families took me for lunch at the burn today , it was a carvery & i must say it was lovely & i enjoyed it very much , the landlady is very friendly & helpful , i have been here a...
Christine W . 2019-03-31
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The Burn put on a fantastic Boxing Day meal for us at short notice,due to a mix up in the booking(not their fault ) Nice starter, great Turkey main course, all with fresh veg. Desert washed down with a couple of bottles of wine. Excellent...
David L . 2019-01-06
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Lovely meal and very nice management,looked after us well and comftable surroundings.looking forward to returning soon..
Stephy2 . 2018-12-29
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9 Family members went for a Sunday carvery. Having had it recommended by a family member, it did not disappoint, food and service were excellent.Booked our table for 12, they could not do enough for you, up and beyond the normal service.We all said we would be back soon.
tubetech2728 . 2018-11-21
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Staff are friendly and the service is always great. A great friendly, safe local we visit often with family and friends. The Sunday dinners are consistently great!!
ClaireSmiles . 2018-08-27
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We called in for a drink has we had just arrived in the area, we didn't eat but had to leave a review, the staff were so friendly and helpful on giving us advice on the area, the customers where amazing also, very friendly and funny we had a laugh with them, just a shame we didn't go back, but definitely will when we are back in the area, thanks for help and advice and thanks for a great welcoming
martinar204 . 2018-08-12
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Called for drinks only and were made very welcome. The pub was warm and clean enough. Unfortunately there was only one real ale on at he time
Brisca01 . 2018-03-19
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Sunday carvery rotten Emma's dad put 1 slice of meat on my plate after he put 3 slices on my wife's plate roast potatoes where hard nd yorkies were burnt
John M . 2017-09-10
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I hadn't been in the Burn for years so it was a nice surprise how nicely it had been revamped when we visited a couple of Sundays ago for the carvery. The drinks were reasonably priced (we did only have soft drinks) and the price of the carvery itself wasn't bad, even though there were only two prices, adult and under eight, we had to pay full price for an 83yr old who has the appetite of a budgie, she added 1 roast potato and 4 carrots to her carved meat. Everywhere else you go to offers either a large or small carvery, which obviously would cater for the under 8s and 83yr olds in one. It seemed my mother at 83 wasn't the oldest person in the pub that day, the bloke carving the meat and dishing out the Yorkshire puddings would surely give her a run for her money. He was a lovely attentive old man, but my he was so so slow, resulting in a queue a mile long of hungry frustrated customers. In fairness he wasn't helped by other staff as he disappeared regularly to collect warm plates, Yorkshire puddings etc. Surely these could have been brought to him rather than him having to continually return to the kitchen for them. When we eventually sat down to the meal it was beautiful, especially the thick gravy, everything apart from the rock hard burnt pudding. Would recommend but be prepared for a long stand at the carvery.
kevinrobinson1965 . 2017-08-31
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First time we had visited and definitely not the last time we will be here. They were busy so we were advised we would be waiting 30 minutes which was not a problem. They were extremely friendly and the food was gorgeous
Amy D . 2017-08-10
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On a plus the pints are Cheep and cheerful , the food isn't that good , curry was microwaved and the burger was rock hard
davidcW7218LD . 2017-05-25
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Went with my daughter and great grand daughter. Although it wasn't that long since my last visit I was extremely impressed with all the interior decor. We were served by the most efficient young lady. She was extremely helpful and friendly. Her name was Emma and nothing was z trouble for her. The food was so good I asked for the chefs name. He was Paul and again an extremely efficient chef. I took the other half a serving of their soup which had a dumpling in. He thoroughly enjoyed this do it must be good. We ate off the 1, 2 and 3 menu and along with our drink the e course was just a tenner. At these prices and quality I shall be back very soon. X
Grumpyoldwoman18 . 2017-04-26
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Visited for Sunday lunch and couldn't fault it. Great selection of roasts and vegetables at a great price. Staff very pleasant the lady carving the meat was friendly and polite, defo will return and recommend. Well done to all
Robbiedill . 2017-04-26
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As not huge eaters we decided on light bites. Gammon with chips and egg and hunters chicken with chips and salad. The price for the light bites was under £6, which we thought was good value and very tasty. The place now looks spotlessly clean and the manageress very friendly and accommodating. Will certainly be back soon.
viv747 . 2017-04-07
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The burn has been decorated to a lovely standard. The food is as good as ever. Lovely friendly staff.
susanbA5906NU . 2017-03-19
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Ordered Nachos which was told came with sour cream, cheese, jalapeño and guacamole for £4.95. What arrived was a dish of cold cardboard nachos with 3 squirts of vinegary salsa, 3 squirts of sour cream, cold plastic cheese, no guacamole and no jalapeños. Friend asked for guacamole which was slopped on top...still no jalapeños. We ate less then half and sent them back saying they were not good. Manageress came over and offered a 'free' dessert which we declined so she just said sorry, you can have one next time you come. No refund offered. We certainly won't be back.
happytravelerDurham . 2017-03-11
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Lovely family lunchtime meal. I asked for a non- menu meal of sausage, egg/s and chips and they were only too happy to oblige. I would suggest a better quality sausage though....Penshaw Farm Shop...would be an instant hit with the punters. Friendly staff and we will return.
DAvid W . 2017-03-11
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I live quite close to the Burn and have not ever 'wanted' to go for food before. I took both my Mam and Dad there on Friday as it was walking distance and something to do and I didn't have high hopes. It was really nice!! I had the scampi which I have never ordered before and what appeared to be home made chips. All came very hot and the tarter sauce was tasty, unsure if it was home made or not but either way it was nice and I don't usually like tarter sauce. My dad got the burger which looked really nice and I am looking forward to going again soon to try the burger. Surprisingly impressed and good service too.
Andrea-Mck88 . 2017-02-26
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Never had a bad word to say about the Burn, good beer at reasonable prices. Never tried the food but seems to be a "hungry horse" or "sizzler" type restaurant which puts me off in any establishment
geordiesunseeker . 2017-02-15
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Got two 5oz gammon stakes with chips the gammon was all fat and the chips were to thick and hard. Worst meal i have had wouldnt recomend
karl345 . 2017-01-28
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After reading previous reviews about the Christmas lunch at the Burn I've got to disagree with the comments from other people! We had a table of 8 at the 2pm sitting, our starters came out straight away and our main meal was hot well presented the desserts were great, finishing with coffee and it was definitely value for the money at £34.99 and it was a lot cheaper than other places to eat.
91anneh . 2017-01-02
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Christmas dinner , after paying 140 pound plus drinks felt very let down ,standard Sunday lunch,nothing special no Christmas cheer. NO CHRISTMAS MUSIC PLAYED IN BACK GROUND. Not worth the money plus annoying little kids interrupting every 5 minutes asking to remove you plates not a good experience for a family Christmas lunch wished I had stoped at home
Liz h . 2016-12-30
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Our visit to the burn on Christmas day for a group of seven people, was very very disappointing, Christmas lunch was average at best, I ordered the salmon , which was served with a dried out Sunday lunch with Yorkshire pudding, not a dish which would normally be served dry as bones with a Yorkshire pudding. The desert was served on dinner plates, coffee cold from a teapot and not enough to go around, served in mismatched teacups without saucers which were chipped and the milk came in a gravy boat and not enough to go around seven people. Then came the Christmas cake for four people, the size of an oxo cube, but we certainly weren't fighting over who got the four pieces. In fairness we only paid thirty five pounds per head but I felt we were robbed and can only describe the whole experience as that of a place that would be serving very cheap lunches for the homeless. Not on my must return list.
Gwen W . 2016-12-27
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A good selection of meat and veg and very tasty gravy but there were lots of tables uncleared forcing me to sit outside the main dining area. The two ladies working behind the bar were also expected to deliver meals to tables collect glasses and clear tables! As it was busy they were clearly under staffed. While the staff are pleasant and professional and the food is of a good standard the overall experience was tainted.
grahamb461 . 2016-12-19
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Been to this pub a few times now and had a very nice meal on all of those occasions, at a really good price on their meal deal that they call 1 2 3 go menu. Which is 1 course £4.50. 2 courses £6.50. 3 courses £8.50. and there`s a large choice too, and properly served. There is also a main menu and a specials board to choose from too. I find the staff friendly and helpful. The pub itself clean, warm and welcoming, Back ground music is kept in the back ground, as it should be, unlike some pubs. The toilets are very clean and have copious amounts of hot water. Would I go again, yes, probably regularly now.
travelalot003 . 2016-11-30
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Been today with my daughter, great food lovely staff , very child friendly gave my daughter book and pencils to colour in while she waited for our food which didnt take long and was very nice
marietee . 2016-11-15
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Just 3 other customers in for lunch so customer service should have been on the ball yet I ordered black currant and water and was given soda water. When the meal came I had to ask for sauce and the waitress came to clear my plate away when I hadn't finished eating! The place was clean and the food was very tasty and plentiful. Attention to detail...Again!
grahamb461 . 2016-11-06
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There were 9 of us. The food was outstanding. There were 3 people looking after the bar and serving the food. The pub was really busy but the staff were fantastic. The Burn is a wonderful friendly and family pub. I'd recommend it to anyone. I have returned three times already this month
383anitanic . 2016-10-12
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On Saturday night my son and two daughters along with their families went for a belated 50th birthday party.the food was excellent and the service was second to none. Katy,Sammy, Sophie, Jack and Diane the chef are all to be credited.we were served on time and straight from pan to table. The wine was reasonably priced as was the meal. It has been a number of years since I was there but for sure it won't be long before I'm back. Watch out the BURN cos this grumpy old woman will be down soon looking for something to complain about. X
Grumpyoldwoman18 . 2016-10-10
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I rarely make reviews on trip advisor but after having such an enjoyable lunchtime meal then reading such negative reviews below, I thought I should share my positive experience. It must be well over a year since we have eaten in the Burn, but after hearing some positive comments from local people we decided to try it on Tuesday lunchtime. We were over the moon with our freshly cooked food - Cajun chicken, home cooked chips and freshly prepared salad. We did have to wait some time but as it was freshly prepared this more than made up for the wait. At £4.50 this was excellent value and very enjoyable. We certainly will be returning soon!
1670t . 2016-09-01
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We have not visited The Burn for a good year and we were never disappointed with the food and atmosphere, however we visited today and we were really disappointed. The food was quite average, no atmosphere. When asked how my food was and I replied OK, I would never accept that response from a happy diner, but they did. The starter was awful and both my started and main were presented terrible. Will not be returning
Sonicacaca123 . 2016-08-30
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Only called in for a drink while passing but picked up tht this pub needs better management . The outside car park needed some attention and little or no atmosphere in the bar . maybe we just arrived ona bad day.
Ali B . 2016-08-11
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We thought we would try The Burn for Sunday Lunch as we had been out all day, and we liked the look of the outside but had never been in so we tried it. I order'd the Hawaiian Chicken Burger for £7.97 and my husband had gammon. The order arrived and I have to say I was dissapointed with the size and value and I'm not one to complain two onion rings the size of a 50p, my husband orderd two eggs and only one came, & the gammon was still under cooked. The beer glass where not very clean but I have to say that the toilets where, Luckly enough we won back some money on the Bandit machine which paid for the meals I do not think we will visit again soon.
SharonF397 . 2016-08-01
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We love this place. Lovely food, friendly staff and a great relaxed atmosphere. Prices are very reasonable and the specials board is always worth a look.
vicky a . 2016-07-29
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Above average for a chain pub/restaurant, have used a few times and always enjoyed it recommend the curry night, Extensive menu as you would expect, prices excellent, and good service, would use again,
PeterboroBrian . 2016-06-23
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Carvery spot on, plentiful and tasty. Real Yorkshires which make all the difference. Staff friendly and child friendly atmosphere.
bevd77 . 2016-06-21
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Their Sunday lunch carvery is good value for money at approx £7 each, but nothing fancy. There is a choice of four meats and you add your own vegetables, and you can go back for more veg. I had the turkey but it was a little tough. Their cappuccino is nice. We called in at approx 2.30 pm and they were still serving which is a bonus.
260HelenD . 2016-06-09
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Three of returning from a Sunday shopping trip wanted a roast lunch so we rang The Burn at about 2.30 pm. The friendly voice said get here asap as it had been busy. There was only pork and turkey left on the carvery but the Yorkshires and veg were plentiful. Everything on the large plates was hot and tasty, including the lovely thick gravy. We had heard it was under new management and seen some good reviews on here. Pleased we popped in and may return again soon as it's our nearest local. Cost of three large carveries and three soft drinks was under £25. Good value, we were so full we couldn't manage a dessert but they sounded nice.
K5965UOphilw . 2016-05-26
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We visited on Saturday night for dinner and I was impressed with the standard of food and great service.
TyneAndWearColumbus . 2016-05-22
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Paid for Sunday lunch and drink asked to wait 10 min's while chef replenished, 10 min's later went to carvery...only Turkey or Pork! weren't you told when booking "asked chef" NO I came here for Beef or Lamb!! oh don't worry I'll give you an extra slice of turkey! ....Erm, no thanks. The meal, staff and venue were all very nice but a little attention to detail next time might prevent disappointing customers
grahamb461 . 2016-05-22
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Stopped off here on evening on our way back to the holiday accommodation. The service was reasonable, though not spectacular, the food was typical pub-chain fayre, not memorable in any way.
Jenniclair . 2016-05-07
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Called in for Sunday Lunch and it was fantastic. Generous portion of meat, turkey beef or pork or there was mince and dumplings. Help yourself to fresh vegetables, roast parsnips, roast and mashed potatoes, carrots, peas and cabbage. Lovely gravy and Yorkshire pudding as well. Only a couple of choices of dessert but it didn't matter as we were all too full!!
jennaaaaaa . 2016-04-26
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Paid a visit with my wife on speck for lunch,after waiting 45mins for two cowboy burgers,we got the meal with the wrong chips should have been fries,it was returned with microwaved lettuce and bun ,I ate some of mine because I was starving but my wife could not eat hers .when my wife complained we got a sorry and a free cup of coffee for the wait.it was so bad I did not ask for the leftovers which were considerable for my two dogs.the only plus point about this pub is the little waitress who was very apologetic and appeared embarrassed to be working there. DONT GO
sadler_jim . 2016-03-28
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dropped in for a quick lunch and really fancied a Tuna sandwich BUT no Tuna sandwich on the menu. I spoke to the very pleasant staff and they were more than happy to make me up a Tuna sandwich which came in thick crusty bread with side salad and coleslaw + a handful of thick homemade chips at my request all for a very reasonable price. Very pleasant experience and I will return very soon
grahamb461 . 2016-03-08
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The Christmas lunch was first class because the manager did not have a sitting it was more like being at home,we got our starters,main meal and deserts when we wanted it was so relaxed no pressure like most places trying to get you out as soon as possible and the manager Michael went out of his way to help we will be booking for next year again.
Michael C . 2015-12-29
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Food was good service only passable. Couldn't belive that the Fire Escape Route was a blocked by tables arranged by the Manager/ess. When challenged she just told us to F off which we did. Shame that a good pub was ruined by arrogant owner/manager. Hope she doesn't other premises to ruin!!!
882 Opinions
Been previously to Love Lily both Roker and Herrington and always enjoyed. Today at Roker food wasn’t up to usual standard pancakes don’t seem fresh slightly colder than normal and harder on the surface with a slight chewiness. No one came to the table to ask if everything was ok. Service ok from the 2 younger members of staff both smiley and bubbly. The older blonde member of staff with tattoos and a nose ring was rude and miserable (no name badges to identify other than a description) Overall disappointed last treat of the hols, normally I don’t mind the price for the novelty and quality but today I’m a bit disgruntled at what felt like a waste of money. Lastly music too loud we could barely have a conversation?! What is that about in such a venue?! Also expecting 5 people to squeeze on a small table for 4 people is madness. No room for food or drinks?!
1338 Opinions