Based on 1.544 opinions finded in 2 websites
Based on 1.544 opinions finded in 2 websites
Nº 380 in 612 in Peterborough
Nº 44 of 77 British in Peterborough
Opinions
Pleasantly surprised by the quality of our sandwich orders. Service was very good in a clean bar area with nice ambience.
34612017 . 2024-10-30
MORE AT TripAdvisor
Went for afternoon tea on the Groupon voucher , it looked like they had been to Tesco's for the cakes, one tea bag in tea pot for two, sandwiches looked like they had looked in fridge to see what they had, I did complain, they they tired to right it but the moment was gone as it was a birthday treat, I did ask if we had different food from full paying clients the answer was no... We had been previously and it was a very enjoyable occasion will not be going back..
Kim hicks . 2024-10-28
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Booked for one night Oct 24, It was reduced by £20.00. 4 star hotel. I could have chosen from inns locally. If only I had. My late gran could have decorated the small room exactly to her taste. I was so disappointed that i nearly left to go to another Inn but i was told we are here now. Travelodge is better. We booked a meal in the restaurant for 8.15 pm but being as at 7.30 on a Saturday night the restaurant had NO customers we chose to eat outside the hotel. The hotel postcode is wrong and the car park took us 15 mins of driving through one way streets to find, we went around in circles. I'm quite good at getting it right but this hotel was an absolute disaster. Finally to sum it all up the room had a safe in the wardrobe but it was light and not affixed...
Flyer46068700230 . 2024-10-26
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Great place to stay while in Peterborough Nice Bar
Yochai Batzir . 2024-10-11
MORE AT Google
Second time and we were optimistic. I'd asked for a quiet room on first floor.As we were on a Travelzoo offer I didn't expect a best room but we couldn't get to it, key wouldn't work, after two trays with hubby going all the way back to reception, they changed batteries in door and we were in. It was ok, clean but small. But outside was a large air vent so we had to keep window closed. Dinner ( in offer) was fantastic but rather hurried, had to keep asking for another 5 minutes!! But food was excellent. We asked if they could change mattress as hubby had a bad sleep, told sorry, no. Breakfast was ok, quite a lot of choice but don't bring toast too early, it gets cold! Poached egg was overcooked and bacon was inedible. I also prefer to help myself at a buffet. That evening coming into hotel we saw a DJ!! Oh dear we thought. Asked if we would hear disco and we're told no!!!!!! We could still hear it with ear plugs in, thank heavens it stopped at about 12. Second breakfast was better as I asked for soft runny eggs. Black pudding was lovely as freshly cooked. All in all a reasonable stay for price. Would we return, sorry, no.
weekender066 . 2024-10-05
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Good location in the centre of Peterborough if this is what you are looking for. You can walk within 10 minutes or so from the railway station. Rooms are okay, most I’ve stayed in are good, comfortable, a little traditional/dated but you get a good nights sleep. TV’s could be better but it’s not something that would effect the rating I give. Never eaten breakfast here as I’m up and out before it starts serving. The bar has recently been refurbished, it’s good, definitely a positive feature of the hotel. Good on an evening to watch some sport too. I would recommend the bar. Parking at the rear, including EV charging included in the price which is another positive. Point to improve - the hotel is a Best Western, despite being a platinum member and staying here well over a dozen times this has never been mentioned on any stay I’ve had and it’s because it’s a Best Western hotel that I choose to stay here. So that personally is a disappointment to me.
The Ground Below . 2024-10-03
MORE AT Google
Good location in the centre of Peterborough if this is what you are looking for. You can walk within 10 minutes or so from the railway station. Rooms are okay, most I’ve stayed in are good, comfortable, a little traditional/dated but you get a good nights sleep. TV’s could be better but it’s not something that would effect the rating I give. Never eaten breakfast here as I’m up and out before it starts serving. The bar has recently been refurbished, it’s good, definitely a positive feature of the hotel. Good on an evening to watch some sport too. I would recommend the bar. Parking at the rear, including EV charging included in the price which is another positive. Point to improve - the hotel is a Best Western, despite being a platinum member and staying here well over a dozen times this has never been mentioned on any stay I’ve had and it’s because it’s a Best Western hotel that I choose to stay here. So that personally is a disappointment to me. Overall it’s a nice enough hotel, the rooms are nothing special, service is okay but nothing special. The decor around the hotel is nice, the refurbished bar and restaurant is nice.
Jason R . 2024-10-03
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Hotel rooms and public areas spotlessly clean. Bed was comfortable. Views out the rooms not great (city centre) but location very convenient. Large car park with free 7kW EV charging for residents. The breakfasts were good. Food from the bar was also excellent, and reasonably priced. I stayed here a few years ago and it was a tired and sorry place. My recent stay was very different. I'd happily go back. Any downsides? Peterborough city centre unfortunately seems to have a problem with beggars and homeless. The hotel is in a perfect location for the station and the city but that means it's also in the midst of lots of people just hanging about. Wandering around the city centre, expect to be approached for money or cigarettes.
Adam J Lambert . 2024-10-03
MORE AT Google
Had afternoon tea at the bull yesterday 23 September 2024 . Very disappointing. It was treat for a friend's birthday. I have been 2or 3 times before and it was lovely. Now no poor selection of sandwiches and as for the cake they had been frozen and soggy. Will not be going again.
June Reaveley . 2024-09-24
MORE AT Google
I actually didn't stay at this place. However, my husband and I went into the bar to get a coffee, to be exact we ordered cappuccino and hot chocolate. The service was wonderful and the presentation of the service was super beautiful. They put out cookies to enjoy your hot drink. Excellent service.
Sandy Sandy . 2024-09-18
MORE AT Google
Popped in for drinks yesterday and we were served by charlotte who was lovely, professional and very helpful with menu questions. Came back today to have lunch 😊 loving the refurb, very well done!
Coz B . 2024-09-13
MORE AT Google
What a fantastic place to stay. The location, however the main thing was the staff were absolutely amazing and went above and beyond what they had to do. Only ate a delicious breakfast but saw evening meals and they all looked excellent. Well well done team Bull.
Kate Megginson . 2024-09-11
MORE AT Google
We had a very delicious afternoon tea in a beautifully decorated bar area. We are vegetarian and we had four different choice of sandwiches which was very rare with an afternoon tea. The scones were delicious and the cakes were very tasty. Would recommend it
Lisa W . 2024-09-10
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The make over is lovely, and the staff were very nice, however the bar was very busy and all evening the waiting staff was carrying large trays of food from the kitchen through the bar this was very dangerous and a nightmare for the poor boys and girls trying to make their way with trays of food, as a customer we could not relax as we were afraid we would get food raining down on us, such a pith as the craic was good but we left as did many more. This needs addressing by the management.
ROSE M C . 2024-09-09
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We have stayed at the Bull Hotel a few times over the past years but this time we were really disappointed and feel that it is sadly not as good as it used to be. Our room was comfortable enough, although not very spacious and the 7 cushions in addition to the 4 pillows on the bed were difficult to store and rather unnecessary! Also there was no stand for a suitcase. The view from the room window was not good either. The bar area has been redecorated since our visit last summer but we found it dark in there and whereas in the past I have enjoyed cocktails in the bar the menu has changed. I was pleased to see that my favourite Singapore Sling is still on the menu but I didn't have any because they now make it with raspberry Chambord whereas it is usually made with cherry brandy so I was very disappointed. Breakfast was not good at all. We went down for breakfast at 08.45 knowing that it is available until 09.30. Hot food is set out like a buffet but is served to you by staff members. I requested bacon and the lady said "Do you want one or two?" I asked if I could have a bit more than that because I don't eat sausages or beans and she put a little bit more on my plate. I felt as if they were rationing customers and it made me feel very awkward. On the menu it stated that the buffet included a "selection of fresh croissants and pastries" There was one sad looking almost circular pastry with a yellow blob in the middle sitting on a plate on the buffet table so I asked a member of staff if they had any croissants but they said they didn't so I took the menu over to another member of staff and pointed at what it said. They offered to cook one and I accepted but again I felt awkward. There were quite a few people who came into the breakfast room after us so it's not as if we were late arriving so I can't understand why they couldn't have prepared a selection of croissants and pastries to put out on the buffet as stated on the menu. The menu also advertised "fresh fruit salad" There was none at all on the buffet. I took the menu over to another lady who was serving and asked about the fruit salad and she said "We don't have that any more". All in all not a good experience. We will be thinking twice before booking there again next summer.
Jade S . 2024-08-04
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Very spacious and fairly clean room. However the hotel would benefit from having a lift as it was tricky taking my luggage up 4 flights of stairs. Since most of their guests seem to be quite elderly this is something that needs to be considered. It's also a bit of a rabbit warren with lots of twists and turns before I found my room. The view from the window wasn't great, just a wall, but it didn't matter too much as I wasn't planning to spend much time inside.
Efe Gee . 2024-07-30
MORE AT Google
Stayed in an emergency when the train line went down. Really nice atmosphere, great bar and v friendly staff who went out of their way to help me.
Sean Agass . 2024-07-30
MORE AT Google
Walked into a decent well decorated up market hotel bar. There was a rather attractive young couple having their wedding reception in the hotel. There were well behaved younger members enjoying the day. I popped in for a quick bite. Ouch!
Dave Lee . 2024-07-28
MORE AT Google
One of the very great traditional town hotels. I had a very comfortable stay here, good beer, good food and located in the historic centre of Peterborough, walking distance from the railway station.
Dafydd Bullock . 2024-07-11
MORE AT Google
Customer service training is needed - no apologies and lack of smiles. Asked for slight changes on a meal (eg: no chutney and well done fried egg) It came with runny fried egg and chutney. Another meal came as a deli sandwich and not as the burger described on the menu. They had put it on the bill as the more expensive of the two! Approached the two staff at the bar to advise 2 meals were incorrect. I was told by the male member of staff that I had said it incorrectly to him! Therefore it was my fault and he walked away! There were 5 other people at my table that heard my order. The female checked and she had put it through incorrectly. No apology from either member of staff. The meal was changed but all they did was scrape off the chutney and changed the ciabatta to a brioche roll!! There was no pork belly either but I couldn't be bothered to try and get it changed. There is a £5 difference between the two meals - how can they justify the price difference? It may be a 4 star hotel but you do not get 4 star service. The male waiter also tried to take our plates away even though one person was still eating! Basic manners? Then it took ages for the plates to be cleared even though there were 3 members of staff and it was quiet in the bar.
jbtqy2023 . 2024-07-09
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Nice and central in town centre. Close to station. Staff friendly. Clean rooms.
Sam Brooks . 2024-07-07
MORE AT Google
So I stayed at the Bull hotel in Peterborough for 3 nights in June 2024! The hotel itself is quite nice and the staff are very friendly and helpful. The price was fair and the food was good. The only negatives that I can see are that the sockets are at the opposite side of the room than the bed, meaning you need to leave your phone at the far side of the room to charge overnight unless you have a super long cable. Another negative is that it is extremely difficult to find the entrance to the car park. I drove around for ages before I found it! It is effectively down a dead-end street and through an archway. It would be beneficial if the hotel had pictures of the arched entry to the carpark on their website. The hotel is right in thr middle of town so shops and restaurants are very close by.
John Robinson . 2024-07-01
MORE AT Google
Went with an elderly friend for the afternoon tea. It was one of the worst afternoon teas I have had. A few measley sandwiches. 2 plain scones and some tiny sweet things. Not sure what they were! Tea was weak and lukewarm. I would advise to avoid at all costs!!
Tourist782748 . 2024-06-18
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Afternoon tea was quite frankly hideous! Where to begin… So the sandwiches were just about edible (apart from one) they lacked filling, yet did have copious amounts of butter! One sandwich my friend and I couldn’t even work out what the filling was! Some kind of bacon, chicken and tomato mix, looked revolting, tasted revolting. (This one was infact inedible after taking one mouthful). Moving swiftly onto the “scones” - looked like a “scone” certainly didn’t taste like one. I can only imagine it’s what a brick must taste like! It was rock hard and dry, thank god I had the watery, cold, sewer like tea to wash it down with. Finally the “cake” selection on the top tier - small, wet & soggy! No taste what so ever, yet again no idea what they were, one resembled a small Yorkshire pudding with a burnt lifeless peach stuck on top of it, it was truly hideous! Seriously i’m not exaggerating, that was the worst food I’ve ever eaten in my whole entire life. How you are still in business I do not know! Also just to add salt to the wound, staff were rude and looked extremely scruffy. I would avoid this place at all costs. I’d sooner eat dead, rotting roadkill than your afternoon tea & that’s putting it politely!
Panda F . 2024-06-15
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afternoon tea today was highly disappointing.food tasteless sandwiches stale tea cold cream for scones previously used
Debbie . 2024-06-07
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The hotel was very clean and comfortable. Dining in the restaurant was perfect. The food was exactly to my taste. Delicious and good value. The service was excellent and very professional. A good base to explore the surrounding areas.
Suzy . 2024-05-27
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My husband had a gift for afternoon tea for 4 so we invited our friends. We were so looking forward to the event. Little did we know what was in store! Really rude staff that made you feel chastised, floppy sandwiches with little or no flavour, just ok scones - no fruit, just plain and no butter, defrosted watery bite size cake style offerings. This was the worst afternoon tea we have ever experienced and very embarrassing for our friends! Fortunately we did get our money back. Never for us to return - in our opinion - one to avoid!
Clowny45 . 2024-03-25
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Main bar was being refurbished, we should have been made aware when booking
David Jones . 2024-03-19
MORE AT Google
Stayed at the Bull hotel for a few nights. The rooms are clean and the bathroom was updated, but the rooms have really outlived their era.. It was like going back to the 90’s. Just a new colour on the wall and new curtains would help. I payed over £400 for 4 nights. The staff are generally nice, but a few of them could need some motivation in contact with customers. Particularly one of them seemed really fed up with the job.
Annacs85 . 2024-03-16
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Hotel great location,staff attentive. Room was hot when entering and the window was a bit outdated. Had evening meal,was very good. Will return.
Andy Brown . 2024-03-14
MORE AT Google
Went for Mothers Day lunch. Surprised we had to pay in full at time of booking for a table of 5. On arrival at the table we were served by one of the long serving staff - not a great experience. Very rushed speaking to us. No drinks order taken, apparently no drinks menu. Took food order in a very hurried fashion. Had to order desserts too. As only 3 to choose from (only serving Mothers Day menu) why the rush? Eventually drinks order taken and the drinks arrived towards the end of our starters. Soup arrived on a hot plate, but soup was stone cold & had to be sent back. Vegetables served with main course arrived without any serving spoons - we had to use dessert cutlery. For 4* hotel. where website quotes unrivalled service - lunch service was very poor. Newer younger staff (might even be weekend staff still at school) were great - the more experienced were not welcoming or attentive.
Heather Biccarino . 2024-03-11
MORE AT Google
Met my step mum for dinner, lovely food and atmosphere 😋.
Roisean . 2024-03-03
MORE AT Google
Nice hotel tucked away in the centre of Peterborough Went here for another 60th birthday meal Easy to park out the back Nice food
Candice Rayner . 2024-02-29
MORE AT Google
Ordered 2 meals in the evening pork belly, the pork belly came out raw the fat was uncooked When we complained the waitress just said would you like another one????? Why would I want another uncooked meal. I tried to explain what could have happened health wise but she didn't listen. Very disappointed considering the cost of the meal
bryan coleman . 2024-02-28
MORE AT Google
Really enjoyed staying here for 2 nights. Position ideal in centre of city. Room quite small but clean and quiet. Food excellent and service brilliant and staff helpful.
Ags1950 . 2024-02-27
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Very nice warm comfortable smart relaxing place
Brian Guest . 2024-02-26
MORE AT Google
Excellent weekend stay, room, food and staff were great. Took the train 🚂 to Stamford for the day which was well worth the visit .⭐⭐⭐⭐⭐
ian hichens . 2024-02-26
MORE AT Google
Lovely place to stay with great parking in the heart of Peterborough.
ITZA BITZA FUN . 2024-02-25
MORE AT Google
Please don’t arrive before check in time if you haven’t paid the £30 early check in fee On the day of our arrival traffic was very light my wife and I arrived 30 mins before check in time to be told by a young lady on reception very abruptly You can’t check in until 2pm We have stopped in hundreds of hotels in our 65 years on this planet Sometimes you arrive on time or late for check in occasionally you arrive early Remembering two occasions The first hotel advised us to please go into the bar area and they would call us when our room was ready The second hotel gave us coffee and cake and informed us when our room was ready they would come a collect us The Bull Hotel Peterborough and Peel Hotels group should take this on board The hospitality industry are struggling at the moment Making guests feeling a little bit special on arrival goes along way
Volcanon999 . 2024-02-08
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We stayed in this 4 star hotel in downtown Peterborough which is conveniently situated within walking distance of the train station. The bedrooms and public areas are clean and well presented. We did feel that the staff although extremely efficient but could smile more and look as if they are enjoying themselves .The hotel is full of character and the decor is very stylish and in a convenient location around the corner from the Cathedral. We can highly recommend if you are looking for a well situated hostelry in Peterborough.
Mike J . 2024-01-30
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My company booked me here, it was not good. The room smelled of paint of chemicals, not sure which. Very unpleasant. Not woken up by some droning machinery, it's 00:37 It just stopped, but suspect I will not get any sleep tonight.
basilfaulty8246 . 2024-01-23
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Christmas PARTY was no fun. Worst Christmas party ever, with poor quality food. I never expected much, but service and welcome were poor, we arrived At 6 30pm for 7pm start. Staff were not welcoming at all. The bar was understaffed and very small. The drinks were extremely expensive £14 for a can of Guinness and a glass of Prosseco. The starter of crayfish and prawns consists of 1 lettuce leaf slice of tomato and some maryrose covered prawns, all 5 of them. The seabass main was small and dry and served with overcooked carrots and Brussels! I had cheese and biscuits for dessert, the funniest things I have ever seen with 3 small bits of cheese and soggy crackers. The DJ was crammed into the corner, the dance floor was small and just not big enough for the number of people crammed into the room. The night came to a climax with a fight between a couple.of Peterborough Chavs, followed by a visit from 6 police officers as The Bull Hotel had no security staff to brake the fight up or deal with the issues. Over priced, poor service and dreadful food.
Paul_alex_n . 2023-12-23
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Attended Xmas party here and then stayed the night. Bad food, bad positioning & woken up at 9am by cleaner then woken up again at 9:30 ruined night off from kids no lay ins allowed here! Xmas party they stuck us not in the main room with the disco…. Atmosphere therefor was rubbish. Wish they had told us we would have chosen another date where we could be in the lovely old room not in the breakfast room! Was disappointed immediately.., Food terrible 4/5 of our party didn’t eat their turkey. I personally couldn’t even swallow it it was so dry. Do not make our mistake go elsewhere
Sightsee19244818765 . 2023-12-23
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The building is lovely and the restaurant or food area is very inviting. The staff are friendly but did not check if we were ok with the food. The food itself was ok but nothing special. The fish and chips was very nice but not any better than others in the area for a more reasonable price. My friend had beef lasagna and she was disappointed stating it was not ‘homemade’ as other establishments near by have done. The place is nice as are the staff, but not somewhere I would rush back to for the food.
markcambridge82 . 2023-12-01
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we held a family function at the Bull Hotel, and the table looked nicely set out. But the table service was poor. One meal arrived so late after all others had already finished. There was only one meat-free selection on the menu, and all requests for any alternatives were declined. Child portions were also declined. One of my brie fritters was emty! My mushroom risotto looked awful and tasted boring. I would not go back there.
Annette W . 2023-11-07
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Parking straightforward and plenty of room. First room given there was no heating, so we were moved Second room, couldn’t turn the heating off, so one room freezing, the next sweltering Room very small. Bed not comfortable. TV on the way so not possible to watch i. I got a loyalty discount from booking.com which made this just over £80, or should’ve been over £100. The room are very very budget and there is better for the price I won’t be staying again
Exessex . 2023-10-28
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Had family visiting from overseas and nipped into Pastorudis for a quick bite to eat as wanted to avoid the usual chains that Peterborough is full of. Lovely old building and quaint layout but the service and food quality was appalling. Sandwiches arrived with half their fillings missing (not sure who eats a Pickle only sandwich) bread on the stale side, handful of cheap (and soft) crisps and watery coleslaw on the side, anemic frozen chips. Waited almost 45 minutes for one of our drinks, the waitress was apologetic but somewhat clueless. It has the potential to be a gem of a place but it’s letting itself down.
Westwood78 . 2023-10-18
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Had a lovely 2 night stay booked through Travelzoo. An excellent stay and value for money. Dinner on first night was included and delicious. Breakfast was good and staff very helpful. Parking is free and at back of hotel so tricky to get too. Wouldn’t hesitate to stay here again. Thank you for a lovely break away.
sam d . 2023-10-15
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We stayed here for 2 nights to attend the Robbie Williams concert in Sandringham. A nice place to stay and breakfast was ok if you wanted a cooked one. There were no pastries or croissants when we arrived at 8.15am. The car park was tricky to find and we had to call for the postcode as it’s different from the front of the hotel.
clarec743 . 2023-09-03
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The Bull Hotel is ideally situated in central Peterborough and has a good-sized car park at the back. Reception provided an adequate service but the best service we received was in the bar and also in the breakfast room where staff were very attentive and efficient. Our room was down a separate ground floor annexe-like corridor and although it was spacious it was sparsely decorated and didn't feel homely, unlike the rooms we've previously stayed in which were located in the main older part of the building. Also the one and only tap in the bathroom had a sprinkler attached and was most annoying as it almost gave you a shower every time you tried to wash your hands - we did mention this to reception! We had drinks in the bar in the evening - a good variety of cocktails on the menu. Breakfast food was great quality and staff were very welcoming and helpful.
Julie B . 2023-08-13
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Had afternoon tea booked for our Anniversary today , when we arrived at the Bull hotel Peterborough the waitress was very stern looking and with manners to match We went for the sparkling afternoon tea, the tea arrived and at first looked lovely . Starting...
Sara W . 2023-07-29
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Polite staff member showed us to our table . My tea plate had food piece from previous setting. Staff member apologised and gave me a clean tea plate. My husband picked his plate up to find food stuck to bottom and to table . Called...
Karen H . 2023-07-24
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Lovely hotel, The staff were very helpful and friendly. The room we stayed in was nice and cool on a hot day as well as being extremely clean. Breakfast was delicious.
michellenartey . 2023-07-09
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We were invited to our niece's wedding here. The moment we stepped inside the luxurious setting (beautifully cool on a hot day) we were made to feel welcome. The staff were attentive and everything was provided for. It was a beautiful venue for a wedding....
villagegirl2015 . 2023-07-07
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Had a lovely one night stay at The Bull. The location is ideal and just a short walk to shops restaurants and bars. The room was clean and had everything we needed. Their was air conditioning/cooling in the room which worked well and kept the...
ReEbHa . 2023-07-02
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I booked an executive bedroom which was excellent.Spotlessly clean. Air con was very quiet. Slept well, no noise at night. Breakfasts were very good, All the staff I met were very friendly, and I would stay here again
AFH-Wales . 2023-06-23
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The place was very busy with afternoon tea guests and only one poor waitress was on duty to serve us all. She did very well to try and keep all guests happy. The food was nice enough, but it was clearly made well in advance...
machinmad . 2023-06-18
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One night stay. Lovely hotel, very ornate and very clean. Helpful and friendly staff, so absolutely no complaints there. The car park is also a public car park and was completely full when we arrived on a Saturday afternoon, we had to wait until a...
RodB976 . 2023-06-18
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We stayed here for two nights at the start of June. Our map app found it difficult to locate the car park but we called the hotel and the staff gave us really helpful landmarks that then guided us past the library then through an...
235dannyw . 2023-06-04
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We booked a two night stay with a three course evening meal on the first night and breakfast on two nights, the food was very good and the service was excellent the room was comfortable with toiletries supplied . The hotel was situated in the...
W3224JJjohnm . 2023-05-31
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We stayed for 2 nights, the room and facilities were great and met our expectations. The food in the restaurant was really great with a good selection and the quality excellent. The main disappointment was the restaurant staff. On our first night we arrived for...
Madison W . 2023-05-04
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Took a friend for afternoon tea as a treat. Very impressed. Staff were cheerful, helpful and attentive. Lovely selection, presented in style. Charming young lady waitress. Will definitely be going again. Big thank you to the staff involved right from the young man who took...
biddy2014 . 2023-04-26
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We stayed here for two nights last weekend and ate in the restaurant one night. The room, staff, and hotel were all very good. It is right in the centre of town and has a great free car park. Very good value for money and...
aX1388LA . 2023-04-22
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I stayed here recently for two nights for a conference that was being held in the hotel which is the primary reason I booked this hotel. I booked and paid through booking.com roughly two weeks in advance and got confirmation from the hotel for a...
Caoimhe M . 2023-04-19
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Excellent experience at the bull Hotel for our anniversary fantastic meal was had by us both compliments to the chef for the fabulous brisket dinner out of this world we will be back
Alan S . 2023-03-28
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I booked afternoon tea for myself and 7 others. I contacted the hotel and advised I had some Groupon vouchers and booked in for a Saturday afternoon, 2 weeks on advance. When my party arrived, the reception and restaurant staff had no knowledge of our...
Dominoshuman . 2023-03-19
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What a great place for a Reunion weekend! Greeted with great smiles on Reception, accommodating with a room change request to ground floor, due to a health issue. Our room was spotless with ample facilities, including a fridge! The bathroom was also spotless with a...
Janine W . 2023-03-12
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Stayed at Bull Inn prior to visiting the UK passport office. Location is an easy walk from the train station and right in the centre of town. Check in was warm and friendly, and the bar staff attentive and provided good service. Our room was...
Trek606594 . 2023-03-08
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I cannot understand why this hotel is not fully booked all the time For me it ticks all the boxes, food is excellant it sells local brewed cask ale in 2 cosy bars with sky sports, the rooms are 1st class along with the service...
_mick592012 . 2023-03-03
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Arrived at the bull after having to call hotel. My advice would be put (car park) in sat nav. The entrance needs a bit of TLC. One in hotel it was very nice! Could not fault staff. Chairs in bar are tiered but obviously get...
Archiebaldy . 2023-02-11
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Had dinner in the Brasserie at the Bull, menu selection was good, only had 2 courses food was served promptly. Food hot and tasty. Overall good value for money
poshboy . 2022-12-12
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We had a few issues during our stay… Mr Ward the manager resolved these issues. He was polite and professional… Mr Ward has probably the best customer service manners that I have ever come across. I would like to thank him for calling me back...
minnie1985 . 2022-11-28
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Stayed at this lovely hotel recently. The staff were very helpful, courteous and friendly. Had a lovely meal in the bar area which had great service. Room was lovely, very bright and modern. Breakfast was good again, lovely staff
hopetravels59 . 2022-11-10
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The hotel is good location in the city centre and visiting the Cathedral, the room I stayed in was clean, comfortable, with wonderful bed and powerful shower. The AirCon black control unit has a very small On / Off switch located on top of the...
Tysonator . 2022-09-20
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The hotel staff are lovely, however, despite being assured beofre arrival, we would be given a quiet twin-bedded room, the one allocated - 212 - could not have been noisier. Poor show.
Tony B . 2022-09-19
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Lovely stay, room was clean with towels and toiletries. Tea making facilities. Top floor unfortunately no lift so some would find this challenging. Staff very friendly and informative. Breakfast was very satisfying served well and very professionally.
Debbie M . 2022-08-14
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The disabled facilities, particularly ramped access was terrible (DIY at best and not fit for purpose) Door closers missing off the room doors Management unhelpful
iangD2710MH . 2022-08-11
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We stayed in July, during the day it was 24 degrees, but felt like they had the heating on so was boiling all night, despite the windows being open. No air conditioning and the hotel does not have enough fans for one per room as...
Kat B . 2022-07-31
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Excellent stay at the Bull Hotel. Warm welcome. Comfortable room and high standards of cleanliness. Good choice at breakfast and well presented. Staff at this hotel during our visit are a credit to the success of this hotel. All staff we met from young to...
gwennor2020 . 2022-06-26
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We had a really excellent meal for a large family birthday. The food was superb and the waiting staff very good. The location was good and we loved the olde worlde interior.
Tattvadarzin . 2022-06-10
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We visited the bull for afternoon tea after never being before. We were looking forward to it but realised quickly that it was not what we expected. The table was very sticky, and after the initial drink order was taken we didn’t see a staff...
Guest11122233 . 2022-06-07
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Lovely hotel lovely reception staff in an excellent location . If visiting Peterborough I definitely recommend it
587darenj . 2022-05-20
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What a fabulous stay again at the Bull in Peterborough. This is a plush cosy hotel ,with lovely features & terrific food. What we really love about the hotel is your room key is a pass key, so you need it to get through the...
JenAnnie . 2022-04-27
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i am staying at this hotel while visiting friends in the region. The rooms are solid and most of the staff are helpful. However, some of guests are obnoxious: slamming doors, constantly coming and going. One guest is having a party with other people in...
ChristopherinDonegal . 2022-04-15
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£4 for a lemonade!! Complete rip off! The staff didnt bring a drinks menu over either so we couldnt see the prices. Lunch menu was very expensive as its basically dinner prices at £14 a burger and £6 for a sandwich with crisps. Just crazy...
estebonbon . 2022-02-09
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My husband and l enjoyed an excellent post-Christmas lunch here earlier in the week with a group of my former work colleagues. We meet here annually and always enjoy ourselves. We were in a different room this time, larger so that we could socially distance...
Jill G . 2022-01-15
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Large car park available, friendly, helpful staff, nicely decorated bedrooms and public areas, good food and great service from ALL staff.
Martin L . 2021-09-28
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Dated, dark with car park that is not only impossible to find but full of potholes and dirt. Surrounded by homeless people and a town centre that is awash with groups of drinkers coming out of the weatherspoons next door to urinate in the car...
John W . 2021-09-15
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My friend and I booked a 2 night break at The Bull Hotel with a Travelzoo voucher. Despite seeming a bit understaffed (as all hospitality venues seem to be post-Covid and post-Brexit), we had a great time. The staff had noted my dietary requirements and...
casanueva . 2021-09-12
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I chose this hotel because some of the better known hotels were not available. I expected a really good service as it cost a little more. First the staff had problems explaining exactly where the hotel parking entrance was. They kept saying it was across...
Meander664520 . 2021-09-12
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Stayed here many times for business. The hotel is so hot and humid. Breakfast took 15 minutes for a pot of tea and had ask for it again as they forgot, cooked breakfast below average eggs overdone toast burnt. No water at the table just...
Sightsee55434809046 . 2021-08-21
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This hotel lives up to its 4 star rating with flying colours. We stayed here recently for 3 night stay whilst on holiday and touring the sights of Peterborough and the surrounding areas. The food and service are excellent, and the hotel itself has a...
anilkO2629HU . 2021-07-17
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Centrally located in Peterborough, lovely hotel. Rooms are large, clean and well maintained, with the usual facilities, free parking if you check your vehicle in with reception. Didn’t seem to be a lift so might be a problem for some. Covid aware procedures and precautions....
stonesg1uk . 2021-07-04
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At time of booking the hotel manager was asked if the resteraunt was open and was told it was. Turned up at the Bull checked in for 7 nights, no resteraunt for the duration of stay they could not jstify opening it. Asked if I...
petertW8659GV . 2021-05-21
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Used this place for chrisanings first holy communion and family birthdays and always find the place great and the staff very helpful at has a large car park so would be good for business meetings as well
Ciaran M . 2020-11-01
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Sadly very average and as our visit was a Groupon gift, we were put in the breakfast area rather than the nice, empty, comfy, sofa/armchair area of lounge Ask about validating car park ticket but as Groupon told we had to pay ..£3. Really felt very cheap and I’d not return as I now see many others are also commenting
MissTerryShopa . 2020-10-24
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How disappointing.....as with other reviews we were given a voucher for Christmas but due to COVID we have only now redeemed it. Unfortunately they don’t offer a savoury option anymore although this was on the voucher. The food was fresh and nicely prepared but the sandwich filling choice was poor. The voucher suggested Cucumber and cream cheese, Ham, Oak smoked salmon and Chicken, bacon and tomato mayo. We got cheese and pickle, ham, egg and tuna!! Not quite what was expected. Our waitress was surly and no where near giving the customer service we have received elsewhere.So disappointing when our voucher was given with love and kindness. Would not return.
alijane377 . 2020-10-11
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We read about this hotel in a neighbouring community magazine and felt it would be good to support the couple as they had not long taken it over and with COVID outbreak we thought it would be good To support where we could. Unfortunately both evening meals were lukewarm and on a really hot summer evening there was really no excuse for this. Very disappointing.
742shereem . 2020-08-08
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What a fabulous hotel ❤️ called in for coffee (delicious) xSuch a lovely atmosphere stayed for lunch....Great choice of food, chose the risotto which was amazing, so flavourful with a beautiful presentation.All the staff were extremely LOVELY making the whole experience SUPER XWent around Peterborough and called back for afternoon as my sister & I were celebrating seeing each other xxSo specialTHANK YOU EVERYONE X
TraceyP363 . 2020-07-11
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Just returned from a relaxing hour or so enjoying a splendid afternoon tea at the Bull Hotel. It was served in the main restaurant of the hotel which is spacious and light.A glass of fizz to start while we chose between a savoury or sweet offering. We opted for one of each! Given the choice of tea or coffee we went for the coffee which was served in large pots-one each. The sandwiches were fresh and tasty served on a platter. . The mis matched cups saucers and side plates added a retro feel to the occasion and tables were dressed in starched white linen decorated with fresh flowers. The savoury etagere had a warmed mini quiche,spring rolls and a terrine served with mixed olives. The cheese scone was also warmed served with chutney and cream cheese. The sweet one had both a plain and sultana scone served with jam and clotted cream. The whole thing was toppped off with a lemon posset, large piece of millionaires shortcake, flapjack and rich chocolate cake. Thankfully we were offered a box to bring home our leftovers as there was just too much . Service was efficient and helpful. Would highly recommend.
Bingbo . 2020-03-09
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419 Opinions
Delivery driver had caused my peach iced tea to spill everywhere downing my brownie and causing it to leak through the bag so spilt all over my house
228 Opinions
Walked all the way to this place to see it's closed for 5 weeks. Would have been helpful to post on website, Facebook and update opening hours on Google search.
2789 Opinions
The food was great and the service was awesome! We had a table of 9 on a Tuesday evening but all of us were surprised with the level of service we got