Based on 1.540 opinions finded in 1 websites
Based on 1.540 opinions finded in 1 websites
Opinions
Staff very friendly and helpful. Food much better than the now closed Beefeater at Wrotham
Sharon Morris . 2024-09-06
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Place was okay. You can tell they were under staffed but the service was also sub par. Food was good. No issues there. Just not blown away or anything like that. Dessert was really good though.
Mind of a Cycler . 2024-08-29
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Much improved and really good food nice quick friendly service. Will visit again!
Paula Davies . 2024-08-26
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I have been here a lot and will continue to go back. The food is always very nice and the staff are always friendly. Sometimes they do not always have a full menu but the food that is served is always of good quality.
Emma Anderson . 2024-08-25
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Great choice, fantastic service, plenty of parking, very reasonable prices.
jeanette lewis . 2024-08-20
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Went here for a catch up lunch. The staff are always very friendly and a welcome atmosphere. The food is fantastic value for money.
Sharon Lawler . 2024-08-14
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Very pleasant dinner with family
Donna Fitzgerald . 2024-08-12
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Been there a few times last year. Really liked the food and atmosphere. Staff were pleasant enough.
Nadia Da Silveira . 2024-08-11
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Great food, the prices are very competitive. The staff are friendly and helpful, and they really made our meal an enjoyable occasion. Thank you
daren forster . 2024-08-09
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We went to beefeater the Bull on Wednesday 7th August, our waitress name was Sally. Sally was extremely professional and friendly, such a lovely member of the team there.
derek skingley . 2024-08-09
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Always lovely food, great service and wonderful staff
christa holder . 2024-08-04
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Good roast dinner..not great..but the veg was nicely cooked..lamb a bit bland... Yorkshire pud just right Loved my kit kat sundae. Grace, our waitress,was brilliant...very friendly and charming. All staff cheerful .
Pamela Cooper . 2024-08-04
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My wife mum in law and sis in law went today food nice staff are the rudest ever
Mark Booker . 2024-08-03
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Good food for affordable prices. The staff was quite friendly and accomodating even on busy times.
Enrico Yap . 2024-08-03
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Not bad but would prefer a bit more gravy on the dinner rather than it being put on by the staff, maybe an option for self service
Guy Barnsley . 2024-07-28
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This restaurant is desperately in need of modernisation, the seating is in appalling condition especially the leatherette type benches that are so cracked and worn out they are very uncomfortable to sit on. There always seems to be a problem, with the gas, the lighting, the lemonade dispenser broken for weeks on end, which shows a total lack of management interest and investment, which is such a shame as the waiting staff are really good. The restaurant is always very busy when we go which is often twice a month.
Tony Butler . 2024-07-26
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The worst booking service on earth no reply service not doing the premiere Inn a good service at all better change to brewers fayre asap
Marc Robson . 2024-07-25
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Great service fro Tia and Lou c
Mick Rotchell . 2024-07-25
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Always very welcoming particularly Tia and Lou C.
Michelle Blumire . 2024-07-25
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first time I've been here and found the staff a bit miserable
Adrian Colley . 2024-07-24
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Me and my family go pretty much every Monday and the chef and the hostess that works are so lovely
brooke carnell . 2024-07-22
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Another v good family meal at this beefeater. Ample parking not overcrowded as we were there at 6pm. We were seated at a nice round table, we were served by a v nice gentleman called Melih, took our drinks order and gave us time to check out the menu ordering was very easy all items available. Food was all served hot and looked appetising, steak cooked just how we liked it. Melih was very good and made our visit enjoyable. Well done we would recommend. Thanks
Lesley Keeley . 2024-07-19
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Fantastic food, Excellent Service, Amazing Staff. Thank you all for making Mother's Day great. We have been here many times before, and all ways have perfect food and service. See you all soon. Thanks
Chris Holder . 2024-07-17
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Lovely little theatre friendly family atmosphere great shows perfect prices
Nadine Fitzsimons . 2024-07-08
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I came here for an early celebration of my upcoming birthday. I had received an email voucher for a free main meal, and I claimed a free bottle of house wine on accumulated loyalty points. We were looked after by Louise, who was friendly and attentive throughout. The food was very good and we had a lovely time.
Robert Jones . 2024-07-03
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Tasty Lasagna and salad with grilled gammon, chips and salad. Went well with cool, refreshing glasses of Peronni zero percent alcohol. Staff were welcoming, efficient and coping well with surge of customers! Finest Kind! Will repeat experience! 👍⭐
Trevor Palmer . 2024-06-21
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Prepared a 30th birthday meal here on the 9th and it was a lovely restaurant. We had a table booked for 18 people and the lovely waitress Vikki made my booking experience so much easier as it's so hard to book larger tables. And during our meal Sally was our waitress and she did absolutely amazing. All of our orders were correct, she was quick and friendly and absolutely rushed off of her feet bless her, she did an absolutely wonderful job with us. Food was amazing, drinks were flowing. Sally never left our glasses empty!! Will definitely be coming back again.
Tobileigh Waddell . 2024-06-10
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My youngest 15th birthday,, i will not recommend the ribs taste awful and it was too expensive for lunch without discount.
MICHAEL MISSION . 2024-06-04
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Table for 2 booked for 7pm. Arrived at 645 and told table not ready. To stand and wait. Have seen 7 couples come in and go straight to a table. When i commented, i was told your table isnt ready.. We dont mind where we sit. But the best bit was when somebody walked in, no booking and got a table. Really. Think your staff need some training. We have waited 45 minutes now. Terrible service. Rediculous. We are leaving.
Alison Parish . 2024-05-29
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Excellent food. Melih was a great waiter. Would recomend to anyone
Lee Taylor . 2024-05-22
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Absolutely disgusted.my booking was cancelled 3 hrs before we were due too arrive. I had family on route from Portsmouth as it was a surprise lunch for my Mothers 70th birthday. Due to the large amount of people it took us nearly an hr and a half to ring round and find somewhere to accommodate a large party on a Sunday afternoon. Luckily we did but the stress caused overshadowed the day. We should of been told there was an issue straight away.
Sarah Street . 2024-05-05
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Wanted to write a review to thank Tia who looked after our table on 1st May. There were approx 20 people, arriving and leaving at different times. Tia coped very well. No mixed up orders or mistakes. She was friendly, polite and everyone enjoyed the evening very much. Food was excellent too! Thanks Tia
Julie Williams . 2024-05-03
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Leighanne was our waitress, she was the only waitress there and she was extremely busy, however she done so well and remained very polite despite being rushed off her feet.
Denise Barnett . 2024-05-02
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Was not even taken to a table, which I may add once we found one it hadn't even been cleared or cleaned. Nobody asked how our meal was, in fact it was quite bland and nothing to shout about. Once we'd eaten we left. Won't be returning.
michelle tutty . 2024-05-01
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Great good food. Staff are friendly and helpful. Strongbow on tap. Large car park. What more could you ask for. It's best to book a table before going.
Bruno The Bear . 2024-04-23
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We have been discriminated today. We went to have our usual family breakfast with our 5 and 6 y/o kids and the receptionist told us at 09:22 that there no seats for us. We left and looked online and we were able to book a table at 09:30. When we came back to tell the lady about the booking, she said she can't see the booking and walked away. We always come here almost every week and has not been treated this way. This is definitely a bad customer service.
Diana Garcia . 2024-04-09
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Had to wait 10 minutes to be served our first drinks, which is long, also the starters are awful quality, the type you pay £1 a pound bag from Iceland frozen, quality has gone done hill massively, would only return for the breakfast not the main meals/lunch
Simon Foley . 2024-04-07
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Went here with the family for Easter. The food was lovely and hot. The waiter was friendly and polite. Would definitely recommend it.
Emma Payne . 2024-04-07
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Lovely food good customer service Would highly recommend
Dionne Chapman . 2024-04-07
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Nice atmosphere Great food Would highly recommend
Nic Woodward . 2024-04-07
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I have to say our server was lovely! However when ordering glazed BBQ ribs I don’t expect a dry curry tasting rack of ribs. No offer to replace the ribs with a fresh rack! Was just told to order something else. Which I didn’t do as if I wanted to eat something else I wouldn’t have ordered the ribs in the first time. Also asked another server for a coke top up and got told in a very rude manner that she will do it. This is unacceptable and poor excuse of customer service! I will not be coming back as this has got to be the worst customer service I have ever experienced. I will be sticking to more up market restaurants where the food isn’t pre cooked.
Guy Breeze . 2024-04-07
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Enjoyed it there and was a reasonable price
Gary Regnier . 2024-04-06
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Melih was very good to intract with.
matthew rushton . 2024-04-02
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Did not come or make a booking as I wanted to discuss whether there was a Gluten free menu with a live person . I wanted possibly to make a booking knowing that there was something to eat and gluten free and not just ham eggs and chips Get real, get real people to answer real people's questions PjB Sidcup
Peter Bensley . 2024-03-29
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Went with family all had different meals and we all enjoyed them
DERRICK WILLIAMS . 2024-03-26
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Good meal for a chain pub/restaurant. Slow to be seated initially but was well looked after by our waitress Vikki P it said on the receipt who was like a workhorse through out 👍 Beer was a good pint and no real complaints with the food.
Roger Faulques . 2024-03-21
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Getting tatty. Need a revamp of the seats. Didn’t find out until 2 days after mum said her Mother’s Day lamb was tough. Lamb should be tender if I’d known at the time would have sent it back! Regular menu too dull imho same old same.
Peter King . 2024-03-14
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I have visited many times and it is always clean and tidy with a lovely calm atmosphere. I thought this time I’d try some lunch where I ordered from the bar as I wanted to sit in the bar /lounge area. The lady at the bar was exceptionally kind and welcoming. I dined alone and felt that was such a lovely greating. My starters arrived hot and tasty .( breaded mushrooms) I had asked for a different dip in which the kind lady helped me choose one and it was perfect. I will do a separate review for my main. I just wanted to say thank you to the warm welcoming today .
Jay Osborne . 2024-03-14
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Breakfast was not great - luke warm and lacking taste in a chilly restaurant, couldn't have been much worse
Sam Best . 2024-03-12
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Very disappointed by the experience. The service was slow, waiting a long time to be be seated. Not enough staff obviously. The only tables available were in the bar area (order at the bar) which wasn’t a problem although there were many empty tables. No sweet potato fries available. Food was brought without any explanation as to where to find cutlery or condiments. The calamari was made of small bits with a thick battered coating. Prawn cocktail was ok but not generous. No butter available for the toasted baguette. Sirloin steak was not tender. Rack of ribs was quite dry and the extra side salad never arrived and no apology offered when we went for a refund at the end. Tables weren’t cleared effectively and some bar tables hadn’t been cleaned. A lot of money for a poor meal. About £50 for food.
Ann Lines . 2024-03-11
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I had breakfast this morning 28/Feb/24 along with 9 of my colleagues. The full English breakfast was absolutely shocking the majority of our food was cold or undercooked or wrong and I begrudgingly paid the £9.99p. Can you please refund all or part of the bill I paid and can you take action so this doesn’t happen to future customers.
Pez . 2024-03-01
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We had a lovely meal here, my partner had the Mixed Grill, and I had the Turkey Roast Dinner and it was very nice. Staff very friendly and welcoming, nice atmosphere!
Natasha Evans . 2024-03-01
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We came with neighbours to use 33% off voucher and have fillet steak, we told them this is the best place for steak. We were shown to table by someone who was unwelcoming and couldn't even smile. We ordered 3 fillet steaks 2 med/rare one medium and a vetarian meal, all steaks came cooked the same way with virtually no red, when the server asked if ok, I mentioned that mine was not even medium she offered to get another but I declined as I would have to sit while the others ate, my husband hadn't touched his at this stage and his was overcooked too so he ended up leaving most of it as it was tough. When server came at the end and we told her it wasn't nice she just said in an unpleasant way 'I said I'd change it' as if we were a nuisance. Evening spoiled tho dogs were happy, won't rush back. Neighbour said Veg option was nice.
Jenny Shearman . 2024-03-01
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Nice lunch with an old friend. Food good service excellent, seats disappointed they needed reupholstering. Maybe Beefeater should think about it as I felt it spoilt the experience a little.
Gerry Turner . 2024-03-01
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This is our local Beefeater. The food has got so much better here. Visited twice this month, and both times, the food was delicious. A visit to this restaurant is recommended.
David Bishop . 2024-02-25
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Me and My son had a lovely meal the the Bull Beefeater Swanly. The food was delicious. The desserts even better. The service was great. Sally was our waitress. She was efficient and friendly.
Jodie Thompson . 2024-02-24
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We had a lovely meal, service was really excellent, we all had a great evening.
Sue Finch . 2024-02-24
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Great restaurant staff excellent service 1 complaint the chairs upholstery are in a terrible state needs refurbishing but it is 1 of my favourite restaurants
Barry Cole . 2024-02-21
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Came to the Bull and really enjoyed the experience. The waitress was really lovely and helpful as well as efficient. You really made the experience for us Zoe. Thank you! X
elizabeth strudwick . 2024-02-19
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Never fails to provide good food
Pieter Grootendorst . 2024-02-19
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Went to the Bull Swanley, we had steak one had to be well done for health reasons one medium. They were really lovely even the well done one was really tender. Couldn't fault the whole meal and service.
Maureen Jeive . 2024-02-17
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Absolutely amazing- staff were excellent - superb experience all round would definitely recommend
Amanda Bevan . 2024-02-17
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Brilliant food, great atmosphere, excellent service from waitress Tia, highly recommend a visit.
Ian Mott . 2024-02-10
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We got over charged by alot and my son got very bad food poisoning from there kids meal fish bites. Was vomiting and had diarrhea for about a week and had to go urgent care for him because of it. I've tried contacting them and telling them about this but they have ignored every email and phone call.
Gilly Hunt . 2024-02-07
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Had a lovely evening meal with family and friends. Staff were all very welcoming and the food was very enjoyable. Our waitress Tia was helpful and was brilliant with our children.
Vikki Putt . 2024-01-29
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Amazing service food and atmosphere 👌
jacqueline paice . 2024-01-28
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Ordered chicken curries and 2 arrived vaguely warm. Inside was ice cold so let staff know. She took away to 'heat up a bit more' which was a little worrying but I think in the end we got 2 new hot currys. Impressed lady in kitchen was wearing gloves but then watched her standing in kitchen eating a burger then carry on serving up food 😕 Last visit couple of years ago had a half roast chicken that was cold and pink inside in places. With this 2nd experience feel unconfident that they know how to cook food safely.
Katharine Coode . 2024-01-27
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Very nice venue, but I regret ordering the gammon. The gammon was served not cooked through, still raw in places. The egg on top was also not fully cooked. I enjoyed the chips though. When I mentioned the problem to the waitress, I was told that the young chef was vegan, so didn't really know how to cook these things!
Christine Bancroft . 2024-01-23
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Food was good and the waitress was lovely.
Steve Bennett . 2024-01-22
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Food tasted nice but not that hot. Took ages to take our drinks and food order. Very smokey restaurant come out stinking of the grill.
I WILLIS . 2024-01-22
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Had another great evening, lovely food, our waitress Grace was absolutely lovely. Steak cooked to perfection for me as was the poached eggs with with the morning breakfast.....recommended.
Paul Darby . 2024-01-22
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A very busy Sunday lunchtime! It was extremely noisy and sounded like a school canteen. Waitress Gracie was extremely polite and hard working. Service was efficient and served with a smile. Food could have been hotter but chefs were obviously very busy. Probably won't visit again.
Tracy . 2024-01-22
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Food was luke warm , seriously under staffed , was a busy Sunday. And not enough staff. Roast dinner was nice just was luke warm. And our meals come out 15minuites apart.
Jack Sharpe . 2024-01-21
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Great evening meal out here celebrating my Mother's birthday. Don't normally do an evening meal as we do ladies that lunch 😂 Service was excellent, staff very friendly and welcoming. Would definitely go back for another evening. Enough time was given to choose what to have and didn't wait long for food to arrive, even in between courses . Atmosphere was very good. No noisy tables. The staff even surprised my Mum with her dessert with a lit "Happy Birthday " candle and they sang Happy Birthday to her aswell. We wasn't expecting that so well done to them. I would recommend booking a table tho as can get full. Free car park but you do have to enter your car number plate as you enter.
vicki Goodwright . 2024-01-13
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Both times we've been service is slow. But food makes up for it. Nice size portions tasty food. Very happy overall
Julie Seabrook . 2024-01-12
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Had the roast beef dinner just 2 slices of beef not much fresh veg, dry hard yorkshire pud same with the stuffing. Plus side beef and Roast potatoes nice
Kevin Dale . 2024-01-07
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Good food for a "chain" restaurant. All arrived in good time for the whole party. Lovely friendly and helpful waitress, nothing was too much trouble. Very good venue for Sunday lunch.
Lorna Chandler . 2024-01-06
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Had a wonderful meal today with 15 adults and 4 children food was delicious service from Jeanette was excellent service with a smile nothing too much trouble my dad had a lovely 86 birthday would highly recommend thank you for an amazing time
dawn mason . 2024-01-06
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Perfectly cooked rare sirloin and lovely friendly staff.
Truuske Odde . 2024-01-06
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Good place to go to. My partners medium steak was pretty much well done! But overall I will be eating there again! ☺️
Lukasz Holysz . 2024-01-05
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Unfortunately, the food always lets this place down. I can't understand why the chefs can never get the orders right. We always end up with only half of what we should have. The Christmas chicken burger was literally a chicken burger. None of the trimmings that should have accompanied it were there. Disappointing.
Hazel Kings . 2024-01-02
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5* just got Back home from having a meal here with my family. absolutely love the food. The waiter we had was great 5* starter, main and dessert was all lovely. Definitely value for money ..,, fish and chips was lovely 😊 will definitely be back soon. Thank you
Lindsay Gillham . 2024-01-01
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Excellent fish and chips and good service but very noisy clientel.
M Crook . 2023-12-31
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Good service and food on Boxing day.
Andy R . 2023-12-30
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Had our family Christmas Eve meal booked here for months since June and you’ve sent us an email an hour before our arrival. Not even a phone call. To say that you’re cancelling all tables due to no hot water. Disgusting!! Now there’s nowhere available in the area.
Avril Gayler . 2023-12-24
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Efficient service, food was nicely cooked and presented.
Victoria Charles . 2023-12-22
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Lovely waitress named Grace served our party of 20 today. Very polite, friendly, and the hardest working waitress there. Unbelievable, how she coped with 20 people and seeing to others as well. Another waitress attitude was rude to customers. Managers' attitude towards one of our parties regarding the car park was very unhelpful, completely not interested. Didn't want to know, completely unacceptable. No complaints about the food. Toilet were spotless. Plenty of parking available. But be careful, if you are there longer than 3 hours, you need to pay
Sharon Burford . 2023-12-20
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I wouldn’t even give this q star but had no choice for cero star here…. The service is awful the attitude of the staff including the manager is the worst I’ve experienced in a restaurant…. Don’t waste your time eating here.
Carol Reyes . 2023-12-19
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We had a fantastic evening it was a works meal.
Sally Boohey . 2023-12-17
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Food nice, toilets clean. Service excellent
Oliver Cox . 2023-12-14
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Haven't been to a beefeater for many many years and have to say I was pleasantly surprised by the improvements in quality, service and atmosphere. In addition I have to say it was all very good value.
A & S Deer . 2023-12-11
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Party of 12, different families including very hungry children, we stepped in looking for food, bad attitude starting from the manager laughing on us for not booking tables, she sugested to order from the bar and we did, very bad attitude from the bar server not allowing to order the whole party and pushing us to decide quick with no patience at all, Not recommended to come at all, no family friendly!! Run to Mac Donalds instead you won't feel a racist treatment as these people!!
javier viñas . 2023-12-10
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Apenas llegamos se rieron en nuestra cara por no tener reservación y la supuesta manager nos dijo que ni en sueños íbamos a conseguir dónde comer sin haber reservado. Pues díganle que después de haber sido mal tratados allí, conseguimos un mejor lugar que nos recibió con mucha amabilidad y nos sirvieron comidas y bebidas. En este sitio, además de que la atención fue muy mala, las mesas estaban sucias, los sillones rotos, los menús todos pegostosos. Pedimos hablar con el manager y ni eso pudimos. La chica de la caja muy grosera en la forma como nos tomaba nuestra orden y nos servía las bebidas. Primero nos apuraron para que hicieramos nuestro pedido en 10 minutos y luego la cajera no nos quiso tomar la orden (habían 5 niños hambrientos en nuestro grupo!). La dizque manager ni siquiera ofreció disculpas ni buscó la forma de resolver la situación para mantenernos como clientes, como eramos un grupo de más de 10 personas, prefirió hacer un refund de nuestra orden. Por favor pongan al personal a hacer un curso de atención al cliente. A las fotos me remito para que vean las condiciones del lugar. Pésimo servicio
Madeleyn Brandao . 2023-12-10
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Rude staff rejecting a large family party of 12. Since our arrival the welcoming was terrible, the waiter laughed at us for not having a booking. Then after deciding to stay in the bar area she told us we had 10 minutes to order because her bookings were arriving soon. After this the server at the bar was incredibly rude, rushing everyone, and she even denied to take an order from a person in our party because she thought he wasn't with us, even after explaining the situation she didn't care and went to another customer tha5 arrived after us. We asked to speak to the manager, and the deputy manager came only to say we were too many and to defend the server, no apologies given. We left immediately after. It almost felt racist. It was our first and LAST time in that horrible place.
Franco Parente . 2023-12-10
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Unfortunately on one of the coldest days of the year the heating wasn't working
Helen Hoadley . 2023-12-06
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Liked it alot alot more choice, very good and quick service, not to quick but just right, value again for money
Brad Harding . 2023-12-05
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Had breakfast there, good food well cooked and a fair price
Seeds Cycling . 2023-12-05
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The food was amazing. For the first time in I don't know how long (not this restaurants fault), every single meal for my family and I was spot on. Every one of us said how amazing the food was. The service was amazing too. Louise was our waitress and was great and so friendly!
Adam Simpson . 2023-11-30
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Great service... Great food.... Attentive Staff.
Sylvia Horsley . 2023-11-28
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My first visit to the Beefeater and I honestly could not fault a single thing. The food was quick and perfectly cooked. The waiter was outstanding, funny and friendly. Huge thanks. 5/5
Brendon Vince-Sheridan . 2023-11-24
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