Costa Coffee in Sevenoaks

Ordered a mac & cheese to be delivered. They accepted the order then sent a panini with virtually no filling and a not saying no mac & cheese and charged £11 for it. Totally disgusting.

Shaun the service manager was a delight to be served by. The shop floor was very busy but he didn’t hesitate to greet me with a smile and patience. He is a credit to the branch and the Costa brand.

Lovely place, friendly staff and quick service.

Nice small branch to socialise with friends/family but the coffee is horrendous, anyone from Europe would be shocked at the quality, it's not just this branch in particular but the whole chain, I have no idea why management allow such mediocrity to persist nationwide. The latte was boiled milk essentially but the cappuccino was burnt completely, retraining the staff for the entire chain is needed however people continue to go so there will be no change in quality. And 4 pound for a cappuccino in a takeaway cup is a travesty

Coeliac friendly! I ordered a salted caramel frappe for my son and told the staff he was coeliac and they were fantastic! They ran all the ingredients past me, washed their hands before starting, got fresh unused utensils and blender from the dishwasher and made it taking great care to keep it away from everything else. I cannot praise them highly enough. Thank you all x

Got here just as it opened and there was already a queue. The ladies working behind the counter worked extremely hard to get through the waiting crowd quickly and efficiently. They were bright and welcoming at the same time and the coffee was great.

Ordered from Uber eats, missing item never put in the bag, and ice latte was disgusting had to throw it away. Waste of money. Will never be ordering again

I actully came here on my birthday with my nan and Grandad great coffee like alway and friendly staff!

A lovely friendly place and perfect for me and my service dog

I am treated well by staff but too expensive for me. I give tips too.

Excellent customer service I got today brought some food to take away asked if I wanted the food heated and the staff member was fast quick & polite 10 out of 10

We popped in on the off chance on a cold day. As this is a small branch there are not to many tables or chairs and it gets busy quickly here. We found a table which was dirty and had to clean it. A few other tables were also dirty. I ordered a hot chocolate which was tepid in temperature but quite expensive. This was a shame as I do like the Costa brand but am finding the quality of their products has declined recently.

£4 for a cup of tea? In swanley? Good luck with that When mcdonald's opens up together with gregs in asda, costa will suddenly become a turkish barbers.

Drink here lots good friendly staff they like to know there customers they know what drink I want before I even get to till 10 out of 10

I was desperate to use the loo, so as ASDA now has no toilets (not even sure if this is allowed?) I decided to use the one in Costa. A standard white coffee came in at £3.50!!! And this in a paper cup!!! Nothing to wash up or break...but £3.50 straight in the till. As a point of interest...I worked on the team that built this square... I'm guessing in 1974? Hard to believe that it's nearly 50 years ago! First time in Swanley in years... hopefully the last time in Costa. But the staff were friendly.

Myself and my children came away covered in flea bites. Don't sit on their soft furniture.

Wasn’t a very pleasant visit when the ladies behind the counter are clearly in a miserable mood, letting it rub off on the customers… telling each other how they’d ‘had enough’ making it apparent for everyone to hear, which I appreciate we all have our days but to make the customers feel uncomfortable isn’t the way to go about it. (Blonde lady with glasses and tall lady with brown hair) can’t say I’d want to return if that’s the way they treat the customers.

Lovely staff. So helpful and friendly.

Nice place to have coffee at leisure

I like going to Costa Coffee. You know what you are getting. Unfortunately the Costa Coffee in Swanley Kent is the worst one I have been to. The service is slow staff seem to change all the time. The cafe itself is in need of a very deep clean. The windows, blinds and floor are filthy. The coffee was delicious as always. Would I go back there? No only to take away.

The coffee is overpriced, Wetherspoons, Macdonalds etc can do it for around a quid, and it tastes the same. They should get a machine in for people who dont want to queue forever. There is always a queue no matter when you go, and its always slowwww. They need more staff. Its the only coffee shop in crappy Swanley so you've got no choice. The thing that annoys me the most is there is a group of people that sit outside ALL DAY EVERY DAY! Its not a social club or care in the community! they take up at least 2 tables so its hard to get a table outside. Give them a time limit for gawds sake and let others sit down. Love to the staff tho they work hard.

As a costa lover, I was disappointed with the service this afternoon. The shop door clearly states the store is open until 19:00, yet when we arrived at 4:45pm, the staff made it very clear they did not want us there. After shouting “Well we clearly aren’t going home at 7 tonight then!” loud enough for all customers to hear, they then began sweeping the shop floor at 5:10pm, starting in the area we happened to be seated, openly asking us if they could sweep underneath our seats even though they had not started sweeping any other area of the cafe. We hoped this was just a general clean for hygiene reasons. However, by 5:20, staff were packing the outdoor furniture inside and stacking all the chairs into the corner we were sitting in. They did apologise for “trapping us”, but if the door says they are open until 7pm, it is disappointing to feel unwelcome an hour and a half before closing time. We left shortly after that as we had quite frankly had enough. We do notice a man go to walk in for a coffee but notice the staff packing away. He looked confused, as we were too. Very unfortunate as I’ve always enjoyed my time in costa stores.

Staff very nice xx great coffee xx just miss having a sit in coffee. Its too small. The shop should be bigger

Had coffee staff friendly they supplied something to hold hot water to warm babies bottle will call in again.

Дешево. Кава 3 фунта. Дівчата веселі:)

Used to be very pleasant in there. Now the staff are too noisy and can't make coffee

Quite good but not a lot of choice of sandwiches everything else good xx

Good service and bacon roll was tasty Clean place and cleaned after every customer

Wish I could give them zero stars. As the female staff member stoped me and my mum from siting. Just because she decided to wash the floor and then she let. The other costumers in to sit. Probably because she heard my mums Scottish accent.

Love the coffee, but, NO gluten free food apart from very sweet choco brownies. Ages ago you did a gf chicken caesar wrap. Why NO options now.

Parkas gražus,auga palmes,skani kava.

Great service very friendly and helpful.

Great selection of drinks and food can't wait to be able to sit at a table again

Unfortunately my visits are becoming less frequent, my local Costa has taken on doing uber eats, they only have one machine and those of us that go in used to have maybe a 5 minute wait, well nowadays it between 15 to 25 minute wait .

Much improved service especially during this difficult period, friendly staff. Quick service

Friendly staff, lovely drinks 👍

Went to the Costa at swanley opposite asda and the queue was long so thought I would order on the app, i paid for my order and went to collect it but they informed me that the order system wasn't working but it took my payment... 1 unhappy customer 😑

The staff are very helpful and friendly.

Costa's Costa, personally I think it's pretty expensive but it's okay 👌 staff and service all good 👍

Great coffee shop excellent service but only thing they don't do is mobile ordering

It's like a joke. We have been waiting more than 45 minutes to get a coffee, there are million people on the queue but all the staff is preparing deliveroo orders.

Everyone lovely and polite except the one tall guy with tattoos and a chip on his shoulder. Coffee is made well.

Always run in to get a coffee when in the area, friendly staff

Very polite inexperienced staff, you order and wait and wait and wait for your order. How long does it take to put a blueberry muffin on a saucer along with a caramel frosting....18 minutes is a bit long seeing as we were the only people in there at 2.10pm on a Sunday

Very nice, Good staff Overall great coffee shop

Always friendly and lovely coffee ☕ 😋

Regularly visit this Costa. Staff treat you politely and often remember your usual order.

Nice shop great staff but service can be so slowwww. They need to sort out a better system. Waited 20 mins the other day. Lovely coffee tho 👍

cue was long but was to be expected

Thank you to the staff at Costa Swanley, great safety measures in place and to see the staff still going the extra mile to make you feel welcome.

I can not fault this Costa Coffee at all the staff here are amazing, they really make you feel welcome and also remember what drinks you have if you have been more than a few times. Every on days when they are rush of their feet they still make time to see how your doing. Keep up the great customer services.

Poor service, cold coffee and stale cakes not what you expect from Costa especially at the price they charge

Costas Costa, what you see is what you get.

the coffee is too hot and blow up the machines it took my hand off.

Paper cups again! Cany tell you how many times the dishwasher has been broken. I

Got coffee and panini to take away was very nice though not a very big costa so food choice was very limited but staff polite and served quickly was a busy shop.

I visit here regularly and like it. Hot drinks and cakes are not bad value, but are always nice.

Very nice Very helpful and happy

Always busy but fast and friendly service.

Gets a bit cramped. Too small for size of town

Costa the best coffee shop in the UK

Great coffee, lovely staff, need I say more.

As with all Costa's it serves good coffee It is always busy and to my mind not always the cleanest. It's nice to be able to sit outside.

Love the people who work in the shop, all brilliant, friendly members of staff I've known since it opened. Always have a great chat when we go in and we can bring the dog and sit outside. The staff remember our drinks and previous conversations, making iit easy to develop a rappport and makes it a very personalised visit every time we go. The staff work very hard and it shows in the quality of their coffee and presentation of the store. Hats off to the staff at Swanley!

Helpful, friendly staff, and decent coffee

Brilliant staff, especially sam hes a very nice gentleman

Staff are all ways friendly always there y to help always know my drink.

As a non smoker all my life I am totally against being a passive smoker! Sitting outside this establishment we found ourselves surrounded by people smoking at 3 other tables round us. I enquired inside as to why they put ashtrays on EVERY table outside, and suggested they only put ashtrays on a few all at one end of what is around 8 tables in total. I was told "there's no law against it, and they'd smoke there anyway, sorry..."Well I'M sorry but that is NOT the attitude to take! I have the right to drink my overpriced Cappuccino without cigatette smoke billowing from all directions into my face and down my lungs! Asda cafe from now on methinks!

Really great staff and customers! People watching tables outside 👍

Lovely and friendly staff, quick service and a lovely drink :)

The manager geezer with the banging beard is a absolute top legend

Lovely place to hang out and relax. Also a market on Wednesday. And sometimes entertainment.

Always go to this Costa with my dogs and sit outside, staff friendly

A clean seating area,friendly easy going staff and no queue which made a change so all in all we enjoyed our coffee.

Only chain coffee shop in swanley.

Good friendly staff and good service

I love to come here early, when I'm working in the area. Not much of a view, but its real life, passing by the window. Friendly staff & generally, quick service.

Great coffee, friendly staff, clean and tidy, ideal for a chill. Located in the shopping mall by Asda, easy access. Recommended.

Great place for coffee the staff always remember my order, which saves time.

Usually come to the Swanley Costa a few times a week. Friendly, knowledgeable staff who always go the extra mile to ensure a pleasant visit. Highly recommend.

Great range of products available including some tasty seasonal ones. Always friendly and welcoming staff and very helpful. They fill babies milk bottles for free too which is awesome. Food is always fresh and never overdone. And anytime we spill a drink it's replaced for us. Would highly recommend them to anyone

Friendly place and got cake free from points

No urgency to be ready for opening time, particularly on a Sunday. Quality of coffee very hit and miss depending on barista.

Always a good place for a coffee

The staff are great at the Swanley Branch, they are friendly, polite and attentive. They always go that extra mile to ask how I am and if I’m having a good day and their coffees are pretty great too. Would definitely recommend this branch to friends :)

At the end of the day unless you have a bad experence costa coffee outlets are all the same service good coffee nice

This place is a gem. Nice, if expensive drinks but the customer service is absolutely outstanding, definitely not something I'm used to in Swanley! It's often busy for much of the day but it isn't hard to see why. That said, even during the peak times on a Wednesday (market day) I've never had to wait too long.

My drink was absolutely mouthwatering, the best mango and passionfruit cooler I've ever tasted. It honestly puts the other stores to shame. Mainly the Sidcup stores and the eltham one. If it helps anyone ask Oliver to make it, he's the one who made mine. But seems like a great store with friendly engaging staff. I'd highly recommend.

The coffee is the quality you would expect at Costa. However, this branch is rather small and cramped and cannot seat everybody comfortably during busy times. Otherwise good.

Friendly staff, very accommodating with children and pushchairs. Nice clean environment, good selection of cakes and cold drinks. Perfect location for a local coffee and chat

ここ以外にはASDAの中にあるカフェしかないようなので、ようやくまともなお店が来たという感じです。オープンして数年なると思いますが、いつもにぎわってます。メニューは他のお店と変わりませんが、店の中にも外にもシートがあって、そこそこのキャパがあるようです。

my sister & myself went there to meet our aunt & have a good chat friendly staff lovely coffee & snacks.

The staff are friendly enough but the coffee is watery and weak. I avoid this place for that reason.

Fleeing a hotel so we didn't have to follow up a poor evening meal with possibly a poor breakfast we arrived at this little Costa outlet in the precinct at Swanley. It is small and it was quite busy on a rainy morning but the staff were great - took endless trouble - the coffee was fine and the little food offerings were good. Just what we were after. Recommended for a quick refresher.

Service could be better, but coffee here is really good!

Can be a bit of a wait but they have nice staff

Nicest staff in any coffee place Ive been😍😍😍

Small Costa Coffee in the small town of Swanley. Unfortunately it is a little too small and gets packed out during popular times. Very crammed in due to too many tables and chairs for the space. Tables outside too, but not suitable for use on cold, wet, windy days. Staff are generally pleasant and helpful.

Great staff and yes it's a bit small but great coffee

The staff are always friendly and helpful. The atmosphere is cosy.