The Brun Lea Wetherspoon in Burnley

I ordered 2 breakfast yesterday from the brun lea and all I can say is I would not even feed that to my dog or a stray cat!!! Go back to being a weatherspoons!!Secondly!! My son ordered the pie and a Pandora charm was found in the pie I was told by a bar staffThat I must of dropped it mySelf as the chef doesn’t have a one on the levelOf professionalism In that place is minimal and I will not be going on my weekly visit no longer !!Disgusting Ps the picture of the pie is beforeI found a charmInside!!!! Burn dry pie ... sandpaper mushy peas and cardboard chips ewwwww!!

Poorly run and I have heard from many people that treatment of staff is beyond disgraceful. Managers talk to members like dirt and I wouldn't give my money to this restaurant for anything. Something seriously needs to be done.

No longer a Wetherspoons, now owned by some pub conglomerate. Everything has gone downhill - poor food, beer has gone up and the service is terrible! Avoid!!

Just been to The Brun Lea the food and waiting time is absolutely terrible. Had the Homemade meat and potato pie which we waited 45mins, I had to ask how long our meals would be and when we finally received our meals it was cold the pie wasn't a pie a bit of filling that barely covered the bottom of the dish which was dry as anything with puff pastry on top with no gravy, the waiter come to check how the meals were told and showed him he said sorry. I would have felt embarrassed to serve that to anybody. Really disappointed won't be going back anytime soon.

Went today for lunch ordered spicy meat feast pizza for my husband and barbecue chicken melt asked for no onion rings on but got them on the plate waited ages for it to come when it did arrive the pizza was cold and bland and my chicken was dry and tough

Been coming here 15 years nice deco now BUT food is terrible waited HOUR for cheese and ham toastie turned up cold no cheese ham slices like doorsteps complained was told we 're busy I 'll give it 3 months to improve owners need to sort it people I talk to feel the same

Went to see Leicester v Burnley and the meal made a nice start to the day, unfortunately Leicester lost, so it didn't end to good lol.

Burger was not seasoned, very tasteless and not alot chips and the plate was on dessert plate, my friend order a pie and mash which took 25 mintues and pie just looked it's been microwave and mash was smash

We booked a table for seven, to include our family from Fleetwood. The menu post-Weatherspoons appeared to me (at first sight) to be a bit limited but ALL of the main courses ordered were excellent. The only negative (and it was a big one!) was that, by 6.30pm, the pudding menu had been depleted to just sticky toffee pudding, with either custard or ice cream. This was a bit annoying at first but the manager was apologetic and we all enjoyed the pud. I can't understand other people's comments about "unfriendly staff" because ALL the staff were friendly and helpful, even though the place was almost packed out. I guess that, if you're rude to others, you get back what you deserve? We really enjoyed the food and service, well done to everyone!!

Dont venture to Burnley much but Hubby works there and I had gone shopping. Met hubby for lunch and he suggested here. Upon entering he noticed that it looked different and had a slight refurb. We found a table, looked at the menu and downloaded the Wetherspoon app. It was only then we noticed that it was no longer a Wetherspoon pub. I went to the bar to order and there were 2 people serving. 6 customers at the bar. When I got to the front, the bar was dirty and sticky with spilled drinks. Was told food would be 20 mins as they were busy. Was more like 40 mins as there was only one girl in the kitchen and she was cooking, waiting on AND cleaning tables. 2 staff behind bar didn't offer to help out.Cheese and onion pie flat as a pancake and burnt. Peas cold. Chips overcooked.Wont be returning

I went today with my partner and friends for something to eat after the Burnley game , no allergy forms as they don’t have them. Rude unhelpful staff undercooked chicken and pizza had my my friends and overall a terrible experience won’t be coming here again

Me and my girlfriend Tried to call in for a drink at 10.30 on a sat night 28th Dec the doorman said they was shut , I said how can you be shut there are lots of people inside, He said the owners had instructed him not to let anybody else in, I can’t understand why they would do this it wasn’t as if it was full to capacity there was plenty of spare tables, I can’t see myself ever going in there for a drink ever again ..

So I took my nana out for Sunday dinner yesterday expecting it to be the old mediocre Wetherspoons. However to my surprise it was refurbished and looked like a completely different pub all together.

And straight away they provide three TV screens!

Every Wetherspoons I have ever been in can supply TV, but not this Wetherspoons.

Had to wait 50 minutes for steak and chips and a ham and pineapple pizza eventually turned up.... No pineapple on the pizza complained to young girl who told a manager who came over said we've run out of pineapple!Do you want a free drink replied not really as I had one in front of me! Just walked off with the miserable face he arrived with!Customer service terrible.

I had arranged a visit, with friends, to Burnley Town Hall which was very interesting and 12 of us dined at the Brun Lea. We had a variety of different meals which were enjoyed, but my husband and myself had our usual Chicken Club Day favourite of Spicy Chicken Wings served with Chips, coleslaw and a choice of sauce. Reasonably priced at £7.05. I noticed a sign which said it was for sale so it isn't likely to stay a Wetherspoons for much longer. It was quite busy but service was OK.

I think this is very low on customer service and it stinks, no one comes over anymore to ask if everything is ok like they use to. I personally think food establishments are failing in this area, it's not just about the food it's about the experience and places like this the worst

Same problem as last October, and April before! The TV did not work. this was on Monday because of aerial problems. The following Tuesday - TV still not working. Wetherspoons advertise showing of TV news. You will not get it at this pub.

Very busy, good atmosphere and cheap drinking. Went on a Saturday there were live tunes being played.

On the way to the stadium we'd arrived in Burnley early so thought why no go for a nice breaky after a long drive up.

Have visited this branch on several occasions and just wanted to say their bar service is a complete waste of space . The staff are clueless as to who’s waiting and who’s just arrived . I’m 6’2” and hardly invisible but was openly ignored in favour of younger clientele or mates of the bar staff . They are usually surly or rude depending on which one serves you . It’s the very worst bar in town to get served in despite the number of barstaff and it’s not just a one off thing either . The tables are filthy and you rarely see anyone cleaning them . The place is going downhill fast absolute rubbish . Would give it a minus figure if I could .

Best of the two weatherspoons in burnley Does not have the old world land quaint look of the boot inn, but here the staff, food and service are consistently good, unlike the aforementioned. Unfortunately, though it is now being invaded by ex boot inn staff who adopt the usual snowflake attitude rife in that venue. Right now I five it five stars but if this influx of snowflakes continues next time maybe 1.

Visited last Saturday morning. Was reasonably quiet. Easy to get served. A good range of real ales. An uninspiring building.

Set in a modernish building in the town centre.

Decided to visit here for a drink decided to order food went to the bar to order a pizza,

Rang 16 times with an emergency to have the phone put down on me spoken to absolutely disgracefully and then get point blank ignored off amy!! Absolutely fuming rude ignorant staff

Night out with my Son to hopefully enjoy the good value Curry night that I have enjoyed at many Weatherspoons including this one. Last night was awful, bad mannered Barman with no charisma whatsoever, the beer was cloudy and never cleared. Food was served quickly but of very poor quality. Lamb Rogan Josh was over cooked, popadum greasy and overall it was not enjoyable. The pub was really cold and a few Customers were complaining. Tables were not being cleaned and the overall attitude of the staff was well below standard of what I have experienced at this establishment and other Weatherspoons over the years. To cap it all political statements by Tim Martin on the wine/beer and drinks list is not what I would have expected or not what I want when going for a night out in any licensed establishment and I question whether this is legal. I appreciate his stance but please keep it to the right channels of communication! Won’t be rushing back.

On the website for the Wetherspoons, Brun Lea Burnley, they advertise: Broadcasts live news.

took the kids here for a treat having tried other wetherspoons pizzas.

There are two branches of Wetherspoon in Burnley. This one looks like a typical 'Spoons from the outside and even more so inside. The saving grace was being able to charge my phone over a pint so that it had sufficient battery life until Blackpool later that eve. Oh and a window seat.

Two times I went to this place to find myself struggling to find a clean table.

Me and my friends visited the brun lea whilst out in Burnley ... we were served by a very lovely lady named vic who met our requirements in a timely and orderly manner ... I would like to recommend her for employee of the month for our 5* service !

Came in for a breakfast on the 19th of July with my partner.

This wetherspoons was a life saver on a very cold wet February day. The portions where above average and they came well presented by the hard working staff.

We decided to go out for a family meal and came here and what a very unpleasant meal we had the food was cold and still partly frozen, it wasn't just one meal but two meals, then we had to send pudding back as it was frozen so took that back aswell and the manager tryed it and literally threw the hole plate and dish in the bin with a big bang.

Had two evening meals here recently and both times was impressed with the general quality of the food , service was quick , and the value was superb ! it is never going to win a michelin star , but had a very good experience ! ;)

Reviewed this venue a couple of years ago, and we usually enjoy our visits but today for our anniversary we went to curry day and what a disappointment some of the chicken was hard I think they were short staffed the girl who served our meal was nice but the woman behind the bar was very short with me when I ordered she may have been stressed but I hope the big boss sends her on a customer relations course as she

It’s alright for a drink but the food isn’t up to much. Me and my friends met here in the morning the night before a city break in Europe! It’s just attracts the local Burnley bums in the day but it’s alright for a big group who want a few beers before moving on! My breakfast was poor though so I just ate the toast

i should really write two different reviews for this place, because during the day i come here to chill, and have a nice cheap meal with family or friends (the curry deal is lush) BUT on friday or saturday nights i come here to get my groove on with the gals, to get wasted before heading to nightclubs, so this accommodation is suitable for both occasions!

Waited 45 Mins for my Breakfast I only wanted a Vegetarian Breakfast and a Traditional with no Tomatoes & Beans geez’s it’s not rocket science they got it wrong 4 times for both breakfasts and then they just scrapped off what we didn’t want off the plate my daughter was horrified and ended up leaving it! Asked for a refund ha ha you’ve got no chance because I’d taken a bite of my toast! The staff & Manager have an attitude problem and literally couldn’t organise a piss up in a brewery so if you want good customer service don’t go there!

Called in here the other day as a last resort as we were tired and hungry. We are both vegetarians and most other places did not have any suitable choices. We were pleasantly surprised at the variety of options for vegetarians and vegans. I chose broccoli and Stilton soup which came with freshly grated Stilton on it and a thick slice of bloomer with plenty of butter. My OH chose a quinoa salad with .rice, avocado, adzuki beans, grilled red and yellow pepper, red cabbage, chia seeds and kale, with the addition of grilled halloumi. The soup was homemade, thick and very tasty and my OH said that his meal was amazing. We each had large soft drinks with our meals and Coffee and Tea and the total was around £13. Absolutely fantastic.The tables were spotless, service was quick (as it always is) and the atmosphere busy yet calm. The staff here are all young and incredibly efficient and friendly. They obviously care about their customer's experiences and never look harassed. We have never had a bad experience here and thoroughly recommend it.

Staff member hannah was brilliant very welcoming and happy to offer recommendations of foods and snacks. Polite and well mannered member of staff. I would highly recommended a visit due to my experience whilst attending tonight.

Called in for lunch with my wife . The place was very busy , after choosing from the menu , we waited for a short while and our food was brought to our table. We were very impressed with presentation and quality. We both had to agree that it was far superior to quite a few of the higher priced pub lunches that we have recently had .

Bien dirigido, impecablemente limpio típico pub de jd. Pedido el desayuno grande y para lo que te dan fue una ganga para un fiver! ! Bien cocinada y no petróleo. Rápido, eficiente y amable personal. Fácilmente se merece la categoría de 5 estrellas.

El restaurante ofrece en el bar pidiendo haber elegido una mesa numerada, o sentarse y el orden en su teléfono, de cualquier manera la comida es traído a usted. El servicio es amable y razonable, pero la comida no es tan buena como hace unos años cuando vine a bastante a menudo. El menú es variado e incluye ofertas relacionadas con el día de la semana y tiene algunas comidas dos por el precio menos de dos. Una segunda entrada frontal se abre al lado de la calle en el mismo nivel que el interior, que es todo en un nivel y tiene un desactivar wc. No hay aparcamiento en la calle, aparte de que está en los límites de tiempo supervisado guardián.

Vino para el almuerzo hoy, como entramos nos fuimos recibidos con un aspecto muy sucio de lo que supongo es el gerente, comida decente, pero la atención al cliente es pésima! Mal mi pedido, y podía escuchar hablar sobre ello, de hecho, se estaba burlando de mí! No lo recomendaría si quieres una cálida bienvenida y un servicio bueno! La Wallace Hartley en colne hacerlo bien! Luego lea brun no!

Vine aquí para mi cena a pesar de estar en un curso en Burnley con mi gerente y pedimos 2 panini de jamón y queso y 2 de tomate sopas. Comida llegó y estaba frío, panini no fue preparado adecuadamente, pedí al camarero y nos dijeron el panini es superficial, que un panini microondas? ? ? ? Él nunca se ofreció para un reembolso de ningún tipo y entramos, el de la puerta del baño estaba abierta, así que no pudimos ver la gente entrando y saliendo de los aseos y parecía muy antihigiénicos y era muy desagradable, mientras que se come nuestra comida.

Reunimos aquí con mi nieto de 16 años porque el menú satisface a todos los gustos.

Visité el lea brun hoy con mi familia. el servicio era fantástico, nada era demasiado problema para el personal, se calentó la comida de mi bebé, la comida que nos dieron era precioso, era un gran servicio. Sin duda volveré a probar otras cosas del menú.

Unlike the other weatherspoons venue in Burnley, the boot inn. This one is a great pub and family and friends gathering spot. The staff are consistently friendly and the service is fairly outstanding. The food is as usual up to Weatherspoons standard good value and consistently well prepared and cooked. The staff also smile and make your visit quite enjoyable. They cater for get togethers and families alike and a good meeting place for groups who are travelling on their holidays. Total contrast to the other weatherspoons in Burnley and cannot praise this venue enough. You will enjoy your visit.

I usually eat here because of the good burrito's. However today I ate here and ordered British Beef Lasagne, which I expected to be homecooked.The BBL came after 5 minutes, which says it all really, and was very bland and tasteless. I expected proper cooked, when I pay 7 quid for a meal I don't expect it to be a microwavable meal I can buy at ASDA for 99p.The staff were mostly friendly and engaging but there needs to be better quality cooks, rather than ping chefs.

Visited here on Saturday night with a lot of friends the drinks are cheap enough though a coke is dearer than a pint of lager, ordered the sharing platter which was ok for the money.It got busier as the night went on and quite crowded and for me the music was too loud, it was hard to have a conversation and not shout.

Called in here after getting off the train for something to eat .it was tues so steak club .my partner had the mixed grill and I has the 8oz sirloin both with a drink included at 7.25 each my partners was ok but my steak was like shoe leather I know it was only cheap but why bother asking me how I want it cooked !I had asked for medium but it was way over done also they forgot to put me mushrooms on my plate so had near enough finished before I got that so all in all just about ok .

I am a reader / watch in the background person.I don't have time to write reviews - but do appreciate those written by others.Having read another on here I realised it was the same memorable night we dinned here.We were in the middle of a huge electrical storm torrential downpours. But it was Tuesday night a great favourite of ours "Steak Night" So we braved the storms. We were greeted warmly by the staff. Made our orders and sat down with drinks to wait for our food. Within a few minutes of being seated there was a total power cut of the whole town, even the traffic lights were out. Emergency lighting kicked in immediately, not a problem. The manager that night was Jason, he came to check we were OK and to recheck our food order as the electronic tills had lost some data. I remember my husband saying "Hope they are cooking on gas", we happily waited, our food wasn't delayed very long. We enjoyed lovely steaks with great service.The staff on that evening worked very hard to keep a very busy pub / restaurant going in difficult circumstances. Jason and Beth were a credit to Wetherspoons.I was upset to read the bad review of that same night - which has prompted me to write my 1st ever review.Tonight is Chicken Night - so we will be enjoying another nice meal served by great staff. Two other staff members who spring to mind for great service are Coady and Mitch. A very happy working bunch in The Brun Lea Burnley.

Visited Tuesday evening with friends, the general state of the environment was poor, having selected a table we cleared it of glasses and debris and asked at the bar for a cloth and wiped the table ourselves. We ordered and were served by a pleasant helpful young lady. The food arrived in good order there was no issue with the food, one of the three steaks ordered being over done, (better than under). However some forty minutes after arriving there had been no attempt to clear any of the tables that had been soiled when we arrived. It was just as I was photographing the scene that the duty manager arrived. He got confrontational very quickly and subsequently didn't like the fact that it had been observed that he had been swanning about doing very little when he could have been attending to clearing the guest area. He stomped off and seemed to be having his own private little tantrum as he cleared the customer area, banging glassware about, slamming bottles into the bottle bin and casting the occasional killer glare in our direction.

Always great food and cheap, burger and a beer deal is always a just. Great atmosphere, staff could be not more friendly but when you only going for food long as that's good can't complain

Visited here before the Burnley v Swansea match (good result for the Swans). Good atmosphere with home and away fans. Good choice of real ale, the Ipanema IPA was outstanding. The service in the Brun Lea was far superior to most Wetherspoons pubs. Food was also well cooked and presented.Would certainly visit again when we play Burnley again.

Good spot on Manchester road large pub area food and drink okay always busy but nothing out of the ordinary

Worst weatherspoons by far place was like a under age disco staff also very young and unable to deal with hassle and fighting that took place on Thursday evening leaving people waking out also been over charged same round of Drinks each time at bar so we left manager was a young girl who had to ask customers to step in to remove ppl unreal

The staff were friendly enough and the food was OK, nothing to write home about but no complaints. The only thing I wasn't keen on was the fact that we were not offered condiments or even shown where they were, needed the meal after the hike looking for them!

I came here with my sister after a hospital appointment. We just wanted something light for lunch and as it was a lovely sunny day we sat at a table outside. The only downside was the noise of the traffic, but we coped! Between us we had smoked salmon and cream cheese on a bagel with chips and a chicken tikka wrap with salad. Both were very tasty and served with a large cola each for less than a fiver apiece you couldn't go wrong. Grand.

Busy friendly staff. Food was great a lovely atmosphere and an enjoyable meal. Definitely recommend to anyone.

Came for a meal on Sunday, ordered 2 steaks which I ordered mine to be rare, it arrived and was dry as a bone but a funny orange colour like it had been re-heated or something. I tried to flag down the manager (named and shamed as Chris) who was too busy entertaining what must of been his friends in front of the bar, as we finally got his attention, his response to my complaint was *shrug* do you want me to change it? I said yes and off he went with my plate only to return within less than 5 min with the same plate he went with, I knew this as he left my dirty cutlery on the plate for its return. We also ordered a starter of nachos with chilli (see picture it's pretty self explanatory ie Microwaved mush). A lovely young waitress named Amy came to check on me and friend to see if everything was okay and when I explained what had happened she then offered me a complimentary dessert (which the one I ordered they didn't have any left so they had to come back and apologise again) and had to apologise for her managers behaviour, no staff member should have to apologise on behalf of there senior, they should be leading by example. I wasn't even offered a refund for this experience and overall it was a terrible experience and I am very reluctant to visit this establishment again.

Been to the Brun Lea many times with friends & family. There is plenty of choice on the menu to please everyone. Usually go Sunday afternoon to meet up with some girlfriends for a catch up. Spend all afternoon in there eating & drinking and it doesn't break the bank. Food is always good & so is the service. I don't think anywhere compares to the prices at Wetherspoons, will definitely continue to spend my money there.

good place to meet any time for good food ,excellent breakfast ,and good choice on menu.great choice of drinks at the bar.great if you are going to show at the Mechanics.

Called there twice in the same day first for lunch for 10 of us , served by a pleasant and helpful young man with black hair he took our order food arrived quick and was to a good quality and price was good ,we helped our selfs to coffee which was not very nice most of our party didn't drink it We left and returned for a drink later we found the staff miserable the manager looked fed up to her back teeth she hadn't a smile for anyone and staff on that shift was much the same and when we left all our party commented which was a shame because it's a nice place , myself work in hospitality and if any of my staff was like that would be looking for a new job , I do understand it's a very busy place but come on guys smile it cost nothing and you never know who you are serving

We called in last week for lunch intending to have quick drink and toastie - however with 8oz steak at only £2.99 we changed our mind! The steak was delicious and cooked to our specifications. You can't go wrong!

Lovely breakfast... marred by bringing out one meal a good 15 minutes before the other... Asked where other meal was and was greeted by blank stares! Second meal came... accompanied by another of the first.. in short we had been given the wrong order initially! Asked for sauces but they never arrived... was not busy and three staff serving... maybe need to get some training in?? Credit to the food preparer though.

Best food in burnley, large portions, low prices, great veggie options, staff were polite and friendly

When we go away which is quite often , we always look for the local wetherspoons, because they have an amazing breakfast, and its just the same at home in Burnley. We always opt for the Large Breakfast, which is large enough to satisfy any appetite. It consists of two eggs, two bacon, two hash browns, two sausages, baked beans, a large mushroom and toast. Its all cooked to perfection and is delicious, and costs under a fiver. You can also have unlimited filter coffee for 99 pence.

After being overcharged for a drink and complaining to a member of staff, my change was THROWN at me by the so-called "manager". No apology was given, and a complaint to head office has been made! Absolutely disgusting service!

When working away, I usually opt for a Wetherspoons. I'm not out to impress, I just want something to eat and drink. A good value menu with a good selection of real ale. I'm happy. The Brun Lea fitted the bill. Polite staff, good food,drink and a good service. If I'm ever in Burnley again, I'll head straight for this place.

You can always rely on good reasonably priced food for all ages. With friendly helpful staff, wish they would open some branches in Sydney.!!!!

Enjoyed our english breakfast yesterday, good value at £2.99 and they serve this till 12 noon. Family's welcome also Curry day on Thursday is good value all round good value enjoyable food.

Consistently good food, excellent value for money, friendly helpful staff - not much outside space but otherwise can't fault it

after travelling we wanted a good meal looked in guide told us about this one we went twice to this one very satisfied the meals was good the front of the restaurant was basic wooden flooring the meals on both times was very good service also very good very happy with this place would go again

First I have to say the service is was excellent. Young lad sed his name was Mitch was lovely, attentive well mannered etc. Beer cheap and good deals available like 2 bottles of bud £5. 2 bottles desperados £5. Ordered food two surf and turf. Five minutes after ordering the young lady came to us to advise that they had run out of turf ( steak) ! Odd really it was steak night and only around 6pm! She advised we could have gammon instead which we agreed to. My cheeky chap said so long as we get free free onion rings! When the food came they had duly obliged ! The gammon was hot and well cooked everything was lovely . Despite the hiccup with the steak everything was good . No complaints. Big shout out as mentioned at the beginning to Mitch wetherspoons need to recognise those that give good customer service . Wish he could serve us in every bar.

We have been to Wetherspoons ( Brun Lea ) on numerous occasions for Sunday morning breakfast. Cannot fault the staff or food. The traditional breakfast is great value for money at £2.99 always piping hot as is the filter coffee with free refills for 99p. Excellent What more could you ask for. We have also called in on the specials night and again cannot fault it

Mixed up orders, complained about the leathery chicken but didn't want to know, the person enquiring actually just walked off. Got to love good customer service. Unfortunately not here tonight x

Visited as a family of 7 for late lunch.Let's start with the good. One person had steak, which was cooked exactly as requested and the knife went through it like butter. Another had the mixed grill, which was described as fine and good value, as was the ham and chips. 2 of us had the Sunday roast - not sure how they can describe this as hand carved - perhaps it was once, but comes to us as 'plastic' meat. However, that is what you would expect at a Wetherspoons. Otherwise they were OK, although my turkey was initially missing the cranberry sauce - this was brought in a little pot - it was very nice, but tasted nothing like cranberry, so not sure what it was.2 kids' meals - 1 was fine - chicken nuggets and chips. And then we come to the bad - kid's spaghetti Bolognese. It arrived lukewarm. and dried up. You simply cannot microwave spaghetti. It was sent back with a (unlikely at Wetherspoons) request for parmesan cheese. The 2 waitresses looked at each other as if they had never heard of it. We then said that just any grated cheese would do. It came back hot, but even more dried and shrivelled, with what looked like scrapings of cheese taken off with a knife. I would have sent it back again, but the child was so hungry by this time that he just wanted to eat it, but didn't enjoy.Décor was pleasant, service was quite quick and friendly, apart from the lack of knowledge about cheese!

I live locally and decided to eat albeit fairly late in the day. My Chicken Wrap was cold, chips felt as though they'd been done an hour earlier and my side onion rings were terrible. They were only luke warm and reheated. I'd definately not recommend eating here.

Unlike the review I have just read I found the staff to be fine, if a little stretched. There is nothing really wrong with this pub but on the night I called the choice of beer from 8 pumps was just 2, and I liked neither! Needs a good standard session beer like London Pride or Doombar on all the time, along with local brews, they had Ruddles Bitter but does anyone drink that anymore???We also ate, no complaints there.....

Absolute disgrace. A barman who knew we had been waiting much longer tgan others completely ignored us. When we approached him my partner and I were threatened to be thrown out. Little does the barman know that we have friends if the bar and know he is called nathan. Staff training needed!

Completely opposite to it's sister Wetherspoons (The Boot Inn, Burnley). Staff are hard working & friendly. Food is fine as always. The staff make you feel valued and as a customer that is as important as the quality of the food.

To be fair, this is about par for the course at any Wetherspoons - one member of staff serving and five or more customers waiting. Staff member has no idea who is next. Only evidence of 'management' is someone with a different colour shirt and tie, clearing plates off tables, as opposed to managing the problem at the bar.I don't want to be too specific about the staff attitude problems because we do go in there regularly and don't want to cause bad feeling.Wetherspoons are great at value for money and have superb beers, but shocking at staff training, but it doesn't have to be like this! See our reviews for the nearby Wetherspoon pub, The Boot, in Burnley.

Good cheap food - if you expect more when pay less than £5 for a curry and a pint then this place is not for you. But it does do reasonable Pub Grub at reasonable prices, and saves getting the frying pan out - we use it when we visit town for shopping / a night out or on Thursday night for "The Curry Club" - can't beat it.

Visited this Wetherspoon in early December and decided to have the 'Fish Friday' Cod & Chips.The meal arrived and I ate some of the fish but found it hard going(tough to cut and eat).Eventually I peeled the batter back and found a large lump of something hard just under the batter.Nobody came to see if the meal was O.K.-so just left the hard lump which was not supposed to be in the fish on the side of the plate.Showed the manageress who was not very helpful-but asked if I wanted it sending away for analysis.I replied yes I did.I was violently sick the same evening after eating some of this hard matter.Wetherspoons passed the matter to a firm called SAI Global of Milton Keynes.They sent a photo of the foreign matter to the supplier whose reply to me -'the chewiness that your customer has found,is part of the muscle line of the fish.Pacific Cod migrate vast distances,and during this migration period the muscle along the spine becomes tough,when the fish reaches it's spawning ground,after a while this muscle softens' - what a fob off!6 weeks waiting to be told this!I have talked to people who know about Cod and their thoughts are that it was cartilidge.I will never return to this establishment-having said that the Cod may come from the supplier ready battered in which case-not their fault.Nobody at Wetherspoons or SAI Global will tell me.

As a small party of seven we pre booked two tables. Five of our party had the Christmas lunch and two had a meal from the regular menu. The food was presented nicely and was very hot.It was a good size and most enjoyable. The service we received from the staff was excellent and we were made to feel very welcome, definately will return. Thankyou Weatherspoons.