The Broad Oak in Broxtowe

Been In a few times lovely food great pub how every we booked a table for weds when we arrived we asked a member of staff where we were sitting very abruptly said I didn't put names out sit where you like .there was no please or thank you .didn't even bother to ask if I meal was ok .not even a smile from her .we bought guest with us they were very disappointed 😥

Just one lonely barmaid to do everything! Thankfully, the pub wasn't busy and at the bar, there was only one person in front of us. However, their drinks needed to settle, in which time the barrel needed changing, then the drink needed topping up and taking over to the customer, then finally we could order. We only had a short lunch break so nearly decided to leave as there wouldn't be time to order, cook and eat! My friends food order was not available so went for a second choice and my hot drink choice wasn't available so I had to choose again! We were told that in the quiet pub, food was taking 30min! We asked them to check it wouldn't take longer as we wouldn't have time to eat it otherwise! Thankfully, instead of 30 minutes, the hot, fresh loaded fries came in just 15 minutes - brilliant. In spite of being the only person working at lunchtime front of house, the bar maid/ waitress still found time to check if all was well with our order.

Awful, been coming to this pub for over 25 years, since I was a child. We live a 10min walk and last year when Kieran ran the pub we would visit once or twice a week, it was fantastic, friendly atmosphere, great food. Since the new owner has taken over it has massively gone down hill. Staff have left, food is awful, atmosphere is worse and staff are rude. I know a couple of locals that feel the same. We decided to give it a second chance on New Year’s Eve and book a table, was advertise as pub quiz, bingo, sticky 13’s and we thought brilliant we will book a table, 8pm and still no quiz and we asked why and the staff said no one can be bothered, complete waste of money and will not be visiting again until some serious changes are made! Reply: so why on the advertisement did it say quiz from 6pm if it was 5.30? The table in front of us left because they was disappointed too. My table was actually booked at 6pm too. But thank you for your unhelpful response. Wish you all well.

Great place to unwind excellent food good value for money

Awful, been coming to this pub for over 25 years, since I was a child. We live a 10min walk and last year when Kieran ran the pub we would visit once or twice a week. Since the new owner has taken over it has massively gone down hill. Staff have left, food is awful, atmosphere is worse. I know a couple of locals that feel the same. We decided to give it a second chance on New Year’s Eve and book a table, was advertise as pub quiz, bingo, sticky 13’s and we thought brilliant we will book a table, 8pm and still no quiz and we asked why and the staff said no one can be bothered! We were rudely asked to leave at 9.30pm even though we had full drinks left because we had a 18month old asleep in his pram causing no bother at all, baring in mind we brought 5 meals and 4 rounds of drinks totalling nearly £160 between us, complete waste of money and will not be visiting again until some serious changes are made!

Food and drink always great staff very polite and willing to help !!

Me and my family came here on Xmas day meal was very nice the dessert I had cherry bauble that was nice but we had like stingy bits in it and a bit of plastic ate it anyway the only thing was don't know if you were short staffed but did take a while in between courses then ask to move to another table cause the second sittings were waiting still enjoyed it very much and would book again for Xmas dinner

Came in for food and drinks on New Year’s Eve. Food was good pub style food. Staff super friendly and accommodating. First visit back for a few years, would definitely come again.

We used to visit the Oak every week, religiously. I have no qualms with the new land lord but the whole pub is in disarray. The food is terrible, the lager still has cleaner taste issues and the new land lord has brought a rather lower class of clientele with him to the pub. The locals from the estate think it’s great but we do not.

We went for Christmas dinner which was really good but the pub itself is a lovely place to visit and the staff are friendly, there's a garden in front and a large car park too

Absolutely Avoid Looked forward to Christmas Dinner, so bad, obviously prepackaged and precooked, completely inedible, even an idiot could follow instructions for precooked food, makes one wonder the actual state of the kitchen, who actually wants a cold, burnt Christmas Dinner, it was disgusting!!!@

Cena del día de Navidad Muy decepcionante, hizo esperar tanto tiempo, una hora entre platos, comida fría, zanahorias mal cocinadas y patatas (duras) - chirivía quemada y relleno, estropeó completamente la experiencia con mi familia... . Evitar

Was out hiking and lost my bottle of water, 5 miles later I came across this pub, so I thought great I can get a drink for my onward travel, I get to the bar and asked for a drink and the young girl refused to serve me as I did not have a ticket, I was obviously dressed as a hiker and only wanted a drink before I passed out, well merry bloody Christmas where has common sense gone, all I wanted was some water for my travels!!! Thanks for your reply, and for the record I do not drink so I would not ask for an alcohol drink, so please don't lie on the reviews!!

Busy tonight for once. The place needs a 100% deep clean and repaint. Skirters are disgraceful.toilets freezing, stink, service slow as busy as it was last Christmas period yet never so in the year. Needs complete cleanse. Floor needs scrubbing.

Ashley, Sam and team gave an excellent service yesterday at the Turkey and Tinsel. Food, entertainment which included a singer and bingo was brilliant. They are so welcoming and the Christmas tree and decorations are the best. Ann and Sarah.

Booked our staff Christmas party here. Amazing!!! Food great and staff were wonderful. A massive thank you to you all for an amazing evening.

Lovely pub in beautiful surroundings, very kind staff, excellent buffet for family funeral. Will revisit for sure, thanks again.

Went here for Sunday Carvery,, unfortunately not the best of meals. Carrots were undercooked, the stuffing was rock solid, the Turkey was in fact chicken and to cap it all they had no Yorkshire puddings A carvery has got to be surely a cooks go to meal but clearly not in this case. Shame really as the staff were so friendly and welcoming. Sorry but won’t be visiting again😩

Fantastic pub and great restaurant

Really great village pub - fantastic food, value and customer service 👌

Went in for lunch today. Looked for a table but all reserved. Fair enough we just popped in. However, there was no one at the bar while we waited to ask for availability and the one lady serving a meal just looked at us and walked away

Dogs are welcome. Atmosphere has changed since new landlord has taken over.

Visité de nuevo ayer con mis padres ancianos y mi familia. Encantadora bienvenida cálida de Becky! Ella fue extremadamente útil en la búsqueda de una mesa agradable que tenía fácil acceso para mi padre. Gracias por su paciencia y amabilidad. Entonces fue encantador ver a Rebecca de nuevo... ¡es tan agradable cuando alguien te recuerda! El servicio fue rápido y la comida fantástica como de costumbre... y tubería caliente! Muchas gracias por cuidar de nosotros, agradecidamente apreciado! Este pub está escondido de todo el ajetreo y el bullicio ... brillante con un montón de aparcamiento. Esperamos volver pronto.

This pub has such a lovely atmosphere. My husband and I went on a Sunday morning at 11:00ish and ordered some food. It was really nice and great value for money. We would recommend coming here for a nice chill lunch or dinner 🙂

Nice place, good food, friendly clientele

Had to wait to get served no one on bar or any acknowledgement from anyone. Toilets nasty stuff under dryers on metal plate

Sat outside in the back garden in the sun. Nice enough, not the first time we've been.

Unfortunately staff were not welcoming or friendly.

Great Sunday veggie roast and very friendly service.

The food is TT no cap take your whole family there on god

Fave place to go for a drink and chill with my friends + the owners are very friendly

Nice pub with friendly staff but the food was so average Just microwaved pre packed stuff not proper food! Ie the chicken on the Schwarma flatbread was heavily processed and I had expected fresh chicken breast. It was edible but I wouldn’t eat here again.

Just want to say thanks for last night. We was outside under the brollys watching the thunderstorm. We was dry and warm with the brolly and heater. The staff were lovely. And then the flooding started so we moved inside at last minute. Great atmosphere still though even though the weather was crazy! 😁

Food was nice apart from the peas. They were overcooked. Ashley offered to get us some fresh peas but there seemed no point as we'd nearly finished our meals. It's a great little place, although when we went, there were children running around, so that was a little off putting for my partner. All in all though, I'd go again.

Had the plain burger for lunch and boy was it plain! Looked and tasted like it had spent a week in the Sahara. When staff were informed they were not apologetic, just said they would tell the chef

Great pub, has a lovely atmosphere and beautiful gardens. The staff are all very welcoming. I love bringing my dogs along for a quick drink when we've used the local dog park as they're so pet friendly. Sam and Ash always make the effort to say hello to my dogs.

Very friendly and attentive staff. good atmosphere.....food very well cooked and presented... only downside was the long waits in between courses.... would definitely go again and recommend.

We popped into broad oak while visiting family. They were so friendly and welcoming. The beers were poured too perfection and the burgers we ordered....wow, jucee and full of flavours. All the staff didn't stop especially Nic she was boss!!! What a pleasure, we shall return!!! Thankyou

What can I say 🤷 absolutely fantastic pub the new managers sam and ash and the lovely new staff are always happy very welcoming food was amazing will be making this my new go to pub all the family love it 😀

What a beautiful pub. You can tell there's so much love and attention from management and staff. Excellent service from Sam 😃 highly recommended 🥂

Party of 17 work get together ❤️ staff absolutely fantastic. Food lovely .service great 👍 katsu curry highly recommend. Absolutely lovely .thank you again see you soon 😊 brilliant value for money too

Great service pleasant staff food smelt good but we weren't there for food

Absolutely loved our meal Great service and food Will definitely be using again

The garden was over grown, full of litter and the kids play equipment was broken. Very disappointed!

Absolutely fantastic since it's been taken over .Sam and ash the new landlady and landlord are such lovely welcoming people. Food was amazing very fresh. Everyone enjoyed the meals drinks was fab too will definitely be back more .the new staff are fantastic too x

Went for my friends work leaving do ... It was amazing great night

Lovely service. Marina was a great ambassador for Greene King, definitely recommend you ask for her to serve you

We held a funeral wake there, which was a great success. The staff were really helpful when we came to discuss the booking. On the day Ash snd his staff were great. The buffet was hearty and delicious and received some wonderful remarks from the guests. All round, I would recommend this venue for a family party of any sort. They certainly made what could have been a difficult day for us into a joyful occasion that ran very smoothly.

Food is sublime and all the staff are top notch and friendly could highly recommend this place to anybody and everyone, thankyou for the lovely experience and hospitality

Had a pleasant afternoon with friends nice relaxing atmosphere had a few drinks we were served by Marina who was lovely to chat to great service with a smile all the staff are very welcoming . We will be back again😃

Came at about lunchtime on Friday the 12th with my mother and the service was amazing, dead friendly, everything nice and clean and the food was absolutely pukka, thank you Jessica for the lovely waiting service

Friendly staff, great atmosphere, would recommend

Food is amazing as always. staff are always friendly. fab place for a catch up with friends

Was thier for a wake. nice cosy pub but bar lady was abrupt like she didn't want the work

Great place and the atmosphere was great too

Amazing night in the Broad Oak tonight with Drag Bingo - great entertainment 👌 fantastic table service 🥰 and amazing atmosphere 😀 🥳 looks like my hubby enjoyed himself a bit too much 😀

Big slay from the pub with the drag night, Sam’s a queen of course. Great table service and customer service, no long waiting times to say it was busy aswell

Nice lunch - fast service, decent pie!

Amazing venue, can’t thank Terryn enough for the amazing customer service. From the greeting through till when we left she was so accommodating. The interior is modern and lovely and the kids loved playing on the park outside. Value is very good and the quality of food and drinks is above pub standard.

Absolute breath of fresh air!! This place has come on leaps and bounds since the new management has come in! Managers are lovely and approachable and the food quality is great. Some really exciting events coming up at the pub which will be really great for the area. Il be back to being a regular again :)

Got there no John Smith's then they ran out of Carling what kind of pub is that👎👎👎

Love this pub .. especially now they've done the manky toilets up!

Went with family met Sam she was lovely the bar staff was friendly and there to help. We also meet Ashley who made us laugh. We all had different food which came out altogether and was very nice. It was all good and enjoyed by all xx

Been here a few times and everytime I've been it's been absolutely lovely, the katsu chicken, rice and chips was very nice and tasty. Also went for lunch and had a chicken and bacon panini with skin on fries again really nice, meals are presented nice, and are a good amount.staff are very helpful and nice, plenty of seating inside and outside. We say outside as weather has been nice each time.. there is more seating right at back where there's a play area for children but you can only take drinks to that part, food seating is inside and out the front only.. out the front is plenty of benches under a massive lovely tree with wildlife and its nice and shady when sun is out.. plenty if space for wheelchairs.. would definitely recommend and we will be coming back

We had my mothering laws wake at the Broad Oak on Friday. All the Staff were lovely and the food was great. Everyone commented on how good the food was. Kieran the assistant manager ( now left for a new career ) The handover between Kieran and Ash was professionally done as nothing was missed. Marina set everything up the night before as she said she would. All we can say is all the staff went the extra mile for the Family on the day. Thank you to you all and I am sorry I cannot remember all the girls behind the bar by name but they did a Stirling job. The Broad Oak hold many great memories for all the family over the last 40 years. Good Luck to Ash and his family who have now taken over the Broad Oak and from our experience they will do a magnificent job.

Came with a couple of friends for the england game. Great atmosphere outside tv which is an added bonus. Amazing service from Ash and Sam behind the bar. Hot spicy chicken burger was fantastic

Doesn’t let kids out past 9-10o’clock

Groupon burger drink meal offer not understood by staff told to pay more money for all inclusive voucher swore at when till would not respond then burgers where so overcooked like charcole and response to our complaints totally ignored by same member of staff

Food was well below standard.orded my daughter a beef burger which came out over cooked and hard . Hunters chicken was like a ready meal and a member of staff was so rude also told couldn't eat food on the garden area

My friend Trisha and myself decided to have a wander in for a bite to eat. We fell in love with the place from the start. The landlord and wife were so welcoming, the food was amazing. We both had fish and chips, yummy 😋. Also the Eton mess was the best we have had anywhere. We are elderly, we're treated with utmost respect. Definitely will visit again as often as we can. A huge GOLD star 🌟 is merited from us two. And a closing comment top marks for the disabled toilet. Very important to me , they are not always as described, Broad Oak is not lacking in anything. Well done to all concerned at Strelley Broad Oak. Thanks for a lovely experience. Mary and Trisha x 👏👏👏👏👏

Had a walk up today. Was in two minds to be honest as we've had some bad experiences in the past. I'm delighted to say the service was great, the food was great. We'll definitely be visiting again soon.

We have had a beautiful meal at the broad oak. The service was great and the staff very friendly. I would recommend this pub for great food and very friendly service.

Visited Broad Oak for a meal last night with my hubby after a very long day travelling. The food was excellent as was the service. Thanks to Kieran and Lucy for looking after us so well. Highly recommended venue

Getting better now cheers worth a visit

They were busy, so a bit of a wait. But busy indicates that people like it. Good quality ale on tap although a somewhat narrow range... although plenty of layers if that appeals to you.

Right first of all there were no burgers at ALL so that ruined my dinner! No sex on the beach cocktails, not enough forks and not enough knifes for a table of four, but I’ll give them the benefit of the doubt the staff were alright I suppose. I waited nearly 40 mins for my food. Overall I’ll give this place a 2⭐️. NOT HAPPY BROAD OAK NOT HAPPY. :(

Won't ever go back very disappointed. Booked a table went to order and was told 30mins wait wanted two fish and chips..... No fish. Went to pick something else and was then told 45mins wait. No sorry. Staff just didn't seem bothered.

Rude staff and over an hour wait just for dessert. Complete disaster. Went to the Broad Oak one evening after a walk. Just wanted to quickly nip inside for a dessert and non-alcoholic drink each (so three in total). We ordered at the bar and nobody said there would be a wait for food (albeit we weren’t even ordering a main meal, just three desserts). The drinks came quickly. However, one of the desserts was the ‘Mini Pudding & Hot Drink’ deal, so it was a surprise the drink came separately. After 20 minutes, our food hadn’t come so we asked at the bar and they said it was a 30 to 40 minute wait for food, as they were busy. Of course that’s a bit frustrating but these things happen so we weren’t too fussed. It just would have been good to know of the long wait before ordering. Either way, we hadn’t ordered any main meals; just a slice of dessert with a scoop of ice cream, so this shouldn’t really have taken that long anyway. After 45 minutes, nothing came so we asked again and the server was very rude but she eventually said they’d look into it. After 1 hour, one server walked past our table with one of our three desserts and tried to give it to the table next to us. The table said they hadn’t ordered it so the server left with the food. I did ask if it was for our table as we had also ordered that same item. She sighed, gave me an extremely dirty look and walked off ignoring me. We asked again if it was for us whilst she was walking off, and once she was out of view, she shouted “No”. 2 minutes later she returned back to our table saying it was actually our dessert - surprise, surprise! After 10 further mins, the other two deserts hadn’t come so we informed them we were still waiting for two more. The other server literally argued with us saying we only ordered one, which obviously wasn’t true. Eventually, she looked into it and the final two desserts were served. So they’d most likely forgotten about them. Had we not asked about it, we would’ve been waiting all day. When the final two desserts came, one of them was the completely wrong item. The other one came with strawberries instead of raspberries (hardly a big issue, but another thing to add to the catalogue of disasters). So we just ate them, as we didn’t want to risk having to wait another hour for them to fix it! So all in all, 3 desserts took almost 90 mins to arrive, 4 reminders and incredibly rude staff. Of course it must have been a busy day and the servers were stressed, but considering we were perfectly polite and not in any way unreasonable to them, it was a shock and also upsetting that they were so rude to us and even argued with us! And no matter how busy they were, a 90 minute wait and 4 reminders isn’t good enough for 3 simple desserts. If orders can’t be fulfilled in a reasonable timeframe, it would be sensible just to inform people of the long wait times before they order, or simply stop accepting orders to avoid disappointment. Fortunately, the food was very good when it did finally arrive and the server did (finally) give an apology once they’d served all of our food, which was a bit of a shock given their earlier behaviour. Unfortunately won’t be coming back.

Have been drinking in here for a long time now, have to say the new Manager is a disgrace to the Pub and to Greene King, have been in a few times now when he has been there drinking with family to the point where he is VERY drunk, staggering about not a good representation of The Broad Oak which is a beautiful little pub, apart from this all the other staff are fantastic but are all leaving, I wonder why.

Met with friends here for the first time. Ordered Hunters chicken. Not many chips, onion rings not really cooked and brown. The tiny piece of chicken with sauce was burnt with no juice in the bowl. The bacon burnt to a cinder. Quiz night. Couldn't have a conversation as the mike was far too loud. I regularly have a far better meal at Wetherspoons. Didn't order any alcohol as fearful of the prices. Won't be going again. Ever.

Traditional pub with fair value food.

Lovely Mother's day lunch. Mug on the table with chocolate which was a nice touch. Staff friendly and attentive. Area for dogs with treats and water. Loved the atmosphere wonderful

A very traditional pub with excellent food and top quality service. A great atmosphere and is obviously a very popular venue for those near and far.

Lovely little afternoon dinner amongst the horses and doggies. Love this pub the bar staff are wonderful and the service is perfect. Great food and good prices.

Very friendly, with excellent service by Marina and Beck and top quality food prepared by Chris the chef. We will definitely come back for more!

Very nice meals the family were happy with there meals not too busy which was nice but we go early we definitely be popping in again hopefully in the near future

Nice place, good service but avoid the Sunday dinner unless you like microwave meals.

Returned again to celebrate Mother's day with my elderly parents and family. We were given a lovely table with plenty of space around. Although it was very busy we had excellent quick service, food was amazing and so fresh! Especially recommend the Katsu curry which was a first for the family to try but think all six of us would try next time!! A very special thank you to Rebecca who looked after us so well…you work so hard and have the most welcoming smile. Thank you to everyone that helped make the experience a fantastic one! We will be back soon! Jane

Warm welcome when entering and lovely gift on the table we reserved. Staff were all attentive and lovely atmosphere in this quaint pub. Sitting in the dog area lovely to see blankets treats and water for our four legged friends. If I had to give the final star it would have been food hotter. I can appreciate it's a busy day so would not make a fuss about that when everything else was perfect.

We were not expecting much when we decided to pop in, but wow, what a great find. The atmosphere was very welcoming, the staff were very friendly and happy to help, we were served quickly and decided to have some lunch I had the sweet chilli chicken ciabatta and my husband the classic beef burger, both were delicious, really well cooked and presented. Great experience, and we will definitely return

would just like to say a special thank you to staff for making sure that my mum had a lovely mother's day.... the food was quality as always, staff couldnt be more accommodating and added little bonus of a little table gift! above and beyond we will be back again!!!!

Came in for food with the family the service was amazing and very helpful and the food was amazing will definitely come back

Good but you have to book a specially on sundays

This 1star review is aimed at Greene King,and not at The Broad Oak pub...l received a £5 off voucher via e-mail...It stated, this was off any spend over £15 and must include a main meal and drinks..As l ordered 2 main meals, it then became "An Offer"and the voucher wasn't applicable. The meal deal was actually advertised on the voucher e-mail. Having looked on a few web sites,this happens with several voucher offers sent out by Greene King..Do they think people are stupid enough to pay full prices to be able to usea £5 off voucher? Obviously so😡

Good value food, pleasant pub, nice location. Worth a visit.

I had fish and chips and rest of the party had gammon. Gammon was faultless however fish was quite small and I had around 8 chips which seems a bit tight given the higher price tag. Didn’t get a warm reception by the two young girls at the bar and had to wait ten minutes until I was acknowledged even though nobody else at the bar. Overall nice atmosphere and decent prices but must be more generous with portion sizes

Delishious food , fresh ALE and very nice service.

Love this place ,I always get the katsu curry ,it's very filling and well cooked , staff are friendly and welcoming ,nice atmosphere in the pub, very welcoming to our 4 legged friends

Its still a green king pub but i walked there this afternoon 16/2/24 and it had a lovely pint the best 1 ive had there for a few years and good service aswell . Plus its very dog friendly.

The manager and staff are super helpful and care about the customers they serve. It's just such a shame that Greene King will not spend 1 penny on the inside of a grade 2 listed public house steeped in history and cater only for pubs that are on the large side. Everywhere is in need of a refurbishment and sadly not had one for around 17 years +