The Britannia in Medway

I visited the Hungry Fox pub on the 25/10/24 with my family as I was visiting them in the local area. When I ordered my food & drinks I was served by a member of staff named Caroline who was very attentive, polite & courteous & made us feel very welcome. The pub has a lovely atmosphere & the food & drinks were nice. When I am next in the area I will be visiting the Hungry Fox again.

Food is okay however when placing order spoken to in a very rude manner asked man on the phone to give me a sec while I tried to sort out my card and then immediately cut the call as I was about to pay spoke to me with such attitude and a very unprofessional tone customer service is atrocious

Do not order from their website- called as our order was an hour late, to be told it was on its way - nothing! Called again just to be told that that website closed last week and they didn't have our order. Apparently the manager is going to call tomorrow to sort this out but that doesn't take away the fact we now have waited 2 hours for food for nothing! DO NOT ORDER OFF THE WEBSITE

Everything was fine apart from what was meant to be chicken curry, usually delicious but my husband wasn't sure what meat this was supposed to be? Looks rather disgusting !

Awful service. More or less called me a liar. We ordered a large bottle of coke and they sent us a hot can of coke. Then said there was no coke on their list there end. £2.50 for a 1.25l bottle of coke. Lamb pasanda has 1 large peice of lamb in. Not chunks. Garlic nan burnt too. The poor delivery man felt that bad he took £2 from his own tips as restaurant was arguing with him! Won't be using again and will be telling people not to go here.