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4.0

Based on 1.680 opinions finded in 3 websites

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Nº 237 in 483 in Huntingdonshire

Nº 47 of 109 British in Huntingdonshire

CUSTOMERS TALK ABOUT DISHES WITH..piechickenroastpuddingchocolatemeatvegetablescheesecookedonionbeautifulsaladoldfishmuststeaklady

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Fantastic pub with great atmosphere, friendly staff, and excellent beer selection. Good food and a lovely outdoor seating area on alobg the river bank, makes it a top spot for lunch. Highly recommend!

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Paul . 2025-04-08

MORE AT Google

Brilliant service and delicious food for a party of 25 on a Saturday. Can’t be faulted and would highly recommend

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Paul Clay . 2025-04-06

MORE AT Google

Arrived at 5:55pm for a few pints of Old Speckled Hen. No you're not, we close at 6pm. Oh! So, do they close at 6pm because there are no customers, or are there no customers because they close at 6pm 🤔

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Chris Hall . 2025-03-30

MORE AT Google

Pop in to this place accidentally as was very hungry and other places around was with closed kitchens.. I was very surprised how everything went smoothly and delightful! Food arrived quickly and was hoot and flavorful, staff was friendly, helpful and kind.. maybe missing some knowledge behind bar though, but it’s okay.. easy for me to judge when I have 8 year experience 😏😅 Price was okay too, high variety to choose from all menus they provide 👍 will come back for sure 🙌

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Dovydas Kavaliauskas . 2025-03-27

MORE AT Google

Lovely Sunday lunch, very popular all tables were taken

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Barry Mitchell . 2025-03-24

MORE AT Google

Nice little pub, very friendly and attentive staff, good was nice and the Riverside terrace is beautiful to sit outside on a sunny day

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Jason Trindade . 2025-03-19

MORE AT Google

Both my Husband and l had an excellent meal this evening. The staff and service was great, could not fault anything .A lovely evening.

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Julie C . 2025-03-07

MORE AT TripAdvisor

very nice location with a riverside terrace, went with my husband last Friday, i had linguini half lobster and my husband had spaghetti with seafood. The food was lovely and the staff was very polite. Will go back .

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Heena Anttal . 2025-03-05

MORE AT Google

Lovely sun trap next to the river. Did their 2 courses for £15 and it was filling as well as the service brilliant.

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David Means . 2025-03-03

MORE AT Google

A group of 5 of us headed here today for lunch and drinks. The service was shocking, with staff actually running around outside trying to take orders for all tables inside and outside. The food was terrible, very clearly all frozen food just reheated. We each had something different and all were tasteless and lukewarm. Wouldn’t waste my money here again.

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Laura Loo . 2025-03-02

MORE AT Google

Extremely poor customer service. Waited 40 minutes before they took our order despite multiple requests from us. One waitress even blocked our request with her hand in a “stop” gesture and then carried on walking past us. Food took about 40 minutes to arrive and people who were seated after us had their starters and main courses delivered before ours. The soup was tepid although the bowl was very hot. When we asked for it to be reheated, it was taken away and returned 5 minutes later at the same tepid temperature as before. No apology given until right at the end after we had paid. The location is lovely, the atmosphere was good, the food was ok, the staff were lacking in customer care/ hospitality training. It would be very unlikely that I would eat here again.

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Sue M . 2025-03-02

MORE AT TripAdvisor

Terrible lunch experience. Service was very poor, waiting staff overwhelmed, stressed and quite rude. Can't imagine what it was like in the kitchen. They took half an hour to take our order then almost another hour before we saw any food, in the meantime we watched other tables arrive, order and get served. When we questioned this we were told 'well they have starters' followed by 'there's only two of them' (there were five of us, we saw three tables of two served before us, and a table of three). When the food finally arrived it was very disappointing. Luke warm soup, bread with no butter, niscoise salad with just bits of egg white on top, tasteless pasta. It's a shame because the place is nice, would have a good atmosphere if the customers were happier! No manager to be seen. Very poor, would not recommend.

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Rachel Roberts . 2025-03-02

MORE AT Google

My Chef is. Bck only issue is i ask for only green veg ,still go potato i dont eat potato cause of health issues so becareful guys But thanks

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Jodi-ann . 2025-02-26

MORE AT Just Eat

Top notch food. Had the best time with wifey for Valentine’s Day. Defo going back!

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mfon Emah . 2025-02-19

MORE AT Google

First time here after a recommendation by a friend. A very varied menu, small but excellent wine list and decent beer, although a trifle too cold for my taste. The menu covers all sorts from pizza and burgers to more exotic choices, like lobster. Portions are between large and gargantuan, so don't order if you're only slightly peckish! Service was excellent, there were only small criticisms- the butter for my cheese board (cracking cheese, Grommit!) was too hard, the chair sent my bum to sleep, the coffee machine was switched off rather rapidly and the heating wasn't on- but they are all minor gripes. The food was excellent, the drinks good and the service, already mentioned, very good. Can't wait to go again!

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Chris B . 2025-02-16

MORE AT TripAdvisor

Great food and welcoming atmosphere with good music!!

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Mr Womble . 2025-02-13

MORE AT Google

Lovely pub with a nice riverside terrace.lovely staff ♥️♥️

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Simran Simran . 2025-02-12

MORE AT Google

Food was nice, but staff seemed a bit busy.

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Leila Borgia . 2025-02-09

MORE AT Google

The Bridge House is still our favourite pub dining in St Neots. Since the current owners took over a few years ago, it's just been consistently good. That little friend potatoes with garlic and salt are to die for! I usually get the liver, my partner gets the steak pie, kids love the Italian options and burgers. Profiteroles for pudding are the best around. Better still, the owner has just done a really thoughtful revamp outside, lovely copper lamps, new signage and a beautiful paint job. Can't wait to sit outside and enjoy a pint in the sun this summer. 🌞

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traveller21 . 2025-02-07

MORE AT TripAdvisor

Sorry but i dont know what happened if the change chef , but my meal was Terrible fish was under cooked and salty

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Jodi-ann . 2025-02-06

MORE AT Just Eat

Probably one of the better eateries in Sta Neots. Lovely food served fresh and hot. The service is excellent and there is delightful outdoor seating overlooking the river. The owners are Italian, so as well as the very good British dishes, they also serve wonderful Italian food, including the best risotto I have ever eaten. Give it a try, you will not be disappointed.

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Waterdog2013 . 2025-02-04

MORE AT TripAdvisor

Amazing, staff excellent, very welcoming Food great can't wait to go back. Good value. What a find.

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Sarah Napier-Reynolds . 2025-01-25

MORE AT Google

My husband decided to treat me to Sunday lunch. For starters, we both had the chicken liver pate, with caramelised onoins , rocket and toast, delicious. Then I had salmon with balsamic vinegar on a bed of rocket, roast potatoes, carrots, green beans, tomatoes, and brocoli . My husband had roast beef with all the trimmings. The food was lovely and the service very good. Just one small thing, when I made the booking a week before I asked for one o'clock . I was asked how many people? I replied two, the gentleman said oh that's good." I can fit you in. When we sat at our table, there were several empty tables.It seemed a bit odd for him to say that.

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denise Lockwood . 2025-01-20

MORE AT Google

Came here with family members and enjoyed the meal - mostly! The Christmas menu looked very attractive for two courses and we had the garlic mushrooms which was a huge serving and delicious. The lamb shanks and the turkey dinner also nicely cooked and good value. Only problem was we arrived at 5.20pm and I would not recommend eating as early as this as there were very few people there and the place was very cold, no radiators on. They were put on after we complained, and we only warmed up as we finished our meal and a lot more people arrived to a place that by then was warm!! Service was very good.

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Ardamine12 . 2024-12-31

MORE AT TripAdvisor

While we could not fault the lovely food and excellent service my evening was spoilt when, as a wheelchair user I needed to visit the toilet. There is NO disabled toilet provision! I was told I could use the ladies. Access was down narrow corridor with difficult right angled turn into the toilets. Two cubicles but only one large enough to get wheelchair in and we then found we could not close cubicle door! Very embarrassing experience.

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Carol H . 2024-12-22

MORE AT TripAdvisor

Visited the Bridge House with old friends to celebrate Christmas. We had a wonderful time. The food was excellent apart from some of the veg which was a bit hard and needed more cooking.

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Christine Quinn . 2024-12-22

MORE AT Google

Booked last minute for Sunday Lunch with a friend. Great Roast Dinner, friendly service and great atmosphere.

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Terry Cornwell . 2024-12-05

MORE AT Google

Fabulous food with 5 star service from the friendly staff. Menu is great with British favs, pasta, pizza, seafood, meat dishes. All great value too. Highly recommend

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Shirley Kreckeler . 2024-11-26

MORE AT Google

I wanted a special meal to celebrate a friend’s 90th birthday who does not eat meat. She had the medley of seafood and I had the sea bass in lemon sauce. Both were beautifully fresh and delicious. Service was very good, topped by a candle and rendition of happy birthday from the staff. Good seafood never comes cheap but this was good value, so highly recommended. I’ll definitely be back!

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Winnie C . 2024-11-24

MORE AT TripAdvisor

What a lovely evening, 6 of us all enjoyed our generous portions and tasty well balanced flavours of fish and chips, Arrabbiata pasta, spaghetti carbonara and spaghetti broccoli. Very attentive and helpful staff.

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Shane Hawkes . 2024-11-22

MORE AT Google

Exceeded expectations, will definitely order again!

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Bridie . 2024-11-19

MORE AT Just Eat

was a lovely cooked to perfection medium rare steak

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Mark . 2024-11-10

MORE AT Just Eat

From the moment we walked in we were warmly welcomed. Drinks were ordered and brought straight away. The menu is great with lots of variety and there were lots of things I could have chosen. The food tasted great and the service was excellent. We had several servers. None too intrusive and all very friendly. We left and both said we will come back. It was a lovely dining experience and one I will revisit soon for definite. Good value too.

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Rosie281166 . 2024-11-01

MORE AT TripAdvisor

Delightful little pub and restaurant, very cozy with a real fire lit. Lovely pint and incredible chips! Well worth a visit.

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M E . 2024-10-29

MORE AT Google

There were 4 of us for a lunchtime meal. Three starters, four main meals and three desserts. Plus drinks and coffees. We all really enjoyed our meals very good. The service was excellent and the restaurant itself has a lovely atmosphere. Would definitely recommend.

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dayh101257 . 2024-10-28

MORE AT TripAdvisor

A lovely birthday meal today for 13 of us. Great service, great food & good choice on menu, catered for all of us 😋 reasonably priced too. Would recommend.

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Alan Shutt . 2024-10-27

MORE AT Google

A good wheelchair accessible pub, serving excellent food at reasonable prices. Our food was served by a charming young lady, who was very polite and courteous. Thanks to All concerned

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Colin Keeper . 2024-10-27

MORE AT Google

Food is delicious and great service!

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MD RG . 2024-10-24

MORE AT Google

Nice Large Patio with great views of the river dogs allowed outside.

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Debbie Jones . 2024-10-21

MORE AT Google

Excellent friendly service food all on time

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David Eggleton . 2024-10-19

MORE AT Google

Delicious food! I really like this place!

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SkansamiX . 2024-10-08

MORE AT Google

Didn’t eat and only popped in for one pint with a few mates. We were told we were being loud by an older waitress (we really weren’t) who then harassed us by standing next to us and refusing to move. When we told her she didn’t have to do this she became incredibly rude and swore at us (ironically, she was loud). Complained to the manager who was also rude. The new set up is dreadful and I won’t be going back in there. Such a shame as this is the reason pubs close.

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Danny Johnson . 2024-10-06

MORE AT Google

1 Maria, a server, was extremely rude to us telling us to ‘f—- off and leave’ after accusing us of being loud within the pub. Couples next to us didn’t even know of our presence. When we asked to speak to the manager about Maria’s customer service, he was extremely dismissive of our customer and showed zero care for our experience. I wouldn’t wish Maria’s “customer service” on any custom and I’d avoid the ‘restaurant’ pub

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Olli . 2024-10-05

MORE AT TripAdvisor

We visited The Bridge House for lunch and were greeted and seated by friendly staff. Our drinks were quickly brought to our table as were our meals after ordering. All four meals were excellent. The servers were all friendly and helpful and were attentive without being intrusive. It has been seven or eight years since I last visited The Bridge House and it barely merited one star then, hence the reason I never returned. Fast forward to this visit and it is most worthy of five stars now it has changed hands. It is now very well managed and it was a pleasure to eat here. Our two guests from Scandinavia also enjoyed it very much. We will be back.

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Bob . 2024-10-05

MORE AT TripAdvisor

Only drank but envious of food being served up to others! You can’t get closer to the Great Ouse river than this pub, smack in the lovely old town of St Neots!

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Geoff Todd . 2024-09-30

MORE AT Google

We were a party of 10 adults and a child, guests with severe allergies and disabilities. We booked for Sunday Lunchtime. The menu choices were able to cater for everyone’s needs, they were willing to adapt our choices, checked all the allergens and advised accordingly. The restaurant was very busy, we found that the staff were professional, welcoming and friendly. We chose a variety of dishes and all were well presented and very tasty. Portion sizes were generous. Definitely recommend the Sunday Roasts.

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SUSAN . 2024-09-29

MORE AT Google

Pleasant place for a quick pint!

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Martin H . 2024-09-27

MORE AT Google

We are regulars here and have never once found anything disappointing. The owner always greets us warmly; our order is taken efficiently; the food is well prepared and presented. Moderate prices. Everything as we would wish it to be.

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Richard Tauber . 2024-09-25

MORE AT TripAdvisor

Great seating by the river, nice atmosphere. Tasty filling food. Efficient staff

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Jennifer Manning . 2024-09-25

MORE AT Google

Driver is extremely friendly Food was great glad i give them a second chance Well be ordering again Thank you guys

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Jodi-ann . 2024-09-18

MORE AT Just Eat

A friend and I popped in here today as where we had planned to go was closed for a private function, we were looking for a light lunch and a drink and boy did it exceed our expectations. Very friendly staff, beautiful river location, yummy food and very reasonably priced. Sadly I am not a local to the Bridge House but should I ever be in the area again, I would defo head here.

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Karen S . 2024-09-14

MORE AT TripAdvisor

I used to love this place but now there are too many staff looking after each table so you have 3 different people asking the same question. The food is amazing though

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Jo Herbert . 2024-09-08

MORE AT Google

it was a great service and a nice delivery man was polite id order again

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Marc . 2024-09-07

MORE AT Just Eat

The bolognese was mint 👌🏽 but the chicken and mushroom cream sauce pasta was not it. We have had it at the restaurant and it was great but for delivery it just wasn’t the same. The pizza was nice though. Food was still warm when it was delivered so that’s a plus .

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Raquel . 2024-09-04

MORE AT Just Eat

Sat outside, overlooking the river on a sunny Saturday afternoon. Only had a drink. Service and atmosphere were both good.

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margaret butterworth . 2024-09-02

MORE AT Google

We had a large table with friends and family. The food was absolutely spectacular, the menu was huge which does make me worry sometimes but everything ordered was delicious. Pubs looking great inside and out and the staff were fantastic.

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ROBERT HUDD . 2024-09-01

MORE AT TripAdvisor

Chef is off his Game Sautéed potato swing in oil and water from the vegetable Sole not season properly . Think its time i give this restaurant a break , its so sad when you pay the same money as you would in a restaurant just to get your food just a

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Jodi-ann . 2024-08-29

MORE AT Just Eat

Food was completely on point , I had the brocoli spaghetti and it was delicious , partner had the burger and said it was equally delicious.

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Kevin Marriner . 2024-08-25

MORE AT Google

Nice pub right on the river, you can eat (didn't have food here), drink and watch the world go by. Was nice chatting to the locals who were a friendly bunch. It's also at the start of the high street shops, so a great location.

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Gary Sawyer . 2024-08-24

MORE AT Google

Popped in for lunch and glad we did, the food was excellent and the staff could not have been better. We will be going again and have recommended to friends.

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graeme a . 2024-08-23

MORE AT TripAdvisor

Really good food, and friendly staff. Will be back!

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Sweary Princess . 2024-08-22

MORE AT Google

Walked along from St Neots campsite and found this gem. Sat out on riverside terrace having drinks and food. Great atmosphere and reasonably priced pub food.

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Paula Kemp . 2024-08-20

MORE AT Google

The first time I ate here under the new management, it was fairly quiet, and everything went well. Today, however, I had a very poor experience. The terrace was packed. The drinks were served promptly, and they took note of our food order quickly. We asked a server if we could move to the table behind (40), and she helped us move. About 30 min later, they brought our entrees to our original table (35), and we explained to this waitress what was going on. She said she would make a note in the kitchen. About an hour after they had taken note, our mains hadn't arrived and we asked another waiter, who explained that the chef had our food ready, but they didn't know where table 35 was. Mind you, they hadn't brought any food to any of the tables 35 or 40. He went to the kitchen, which we assumed was to get our food, only to see him go to another table to serve their food. We talked to the manager and explained the situation, to which he only replied "I am sorry, I am so sorry". Our food was nowhere to be found. We decided to leave. When paying, they brought up the whole bill! We of course said that we would only pay for what we had, and he corrected it. All in all, we went in with high expectations after our first experience, and left disappointed and hungry.

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Raquel García . 2024-08-17

MORE AT Google

The food was lovely, not too expensive . Nice sitting by the river on a nice warm day.

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david yates . 2024-08-13

MORE AT Google

We had a family meal here and everyone was very happy. The food was absolutely amazing, especially the Sunday roast. The staff serving us were fantastic and the pub looks great and very busy!!!

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Marco L . 2024-08-11

MORE AT TripAdvisor

Extremely disappointed Order fried scallops and king prawn The scallops was so black and brunt Cant believe they send this out.. When will justeat make can put up photos

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Jodi-ann . 2024-08-11

MORE AT Just Eat

Good food served by very friendly staff

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Joyce McGregor . 2024-08-11

MORE AT Google

Sole beautiful as along ways But calamari was rubber 😕

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Jodi-ann . 2024-08-10

MORE AT Just Eat

Excellent food and good service, very efficient. Very pleasant atmosphere with beautiful views of the river, 100% recommended!! 😉

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j mezu . 2024-08-10

MORE AT Google

Visited this pub 3 times in a week. Firstly Sunday evening closed. Thursday morning for coffee closed Friday evening for dinner no walk ins as only two chefs. Complete waste of time.

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Pauline Willis . 2024-08-09

MORE AT Google

Nice restaurant!! It exceeded my expectations... Good atmosphere, excellent food and drinks, the service was very attentive at all times, very efficient. To complete the visit it must be said that it has incredible views of the river, I think they are the best... Totally recommended!!😉

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j m . 2024-08-09

MORE AT TripAdvisor

Eight of us ate there today food was excellent but it was clearly noticeable that the governor was not there. Service was appalling we were stuck up in the corner of the restaurant and after the main course nobody came near to offer us desserts or coffee. We gave up in the end; their loss!!

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sheila clarke . 2024-08-08

MORE AT Google

When the new owners took over, as a vegetarian who like pub food to be just that, I was unsure. Having tried a few times I am impressed with the food and the staff are all lovely. I would still like to see more pub food for vegetarians for example halloumi fish and chips would be a great addition and also a veggie roast! The river terrace is one of the best in the area and if you want a decent meal better than you average pub (particularly if you like seafood i have been told) then give them a try. Good value these day too!

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Tom Gunter . 2024-08-07

MORE AT Google

Great service clean room decent breakfast what more could you want

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Chris Kippin . 2024-08-07

MORE AT Google

Enjoyed a nice couple glasses of wine on the riverside patio with my wife.

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Mark Field . 2024-08-06

MORE AT Google

Great location, lovely areas to sit inside and outside

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Leonie . 2024-08-04

MORE AT Google

Lovely Friday night dinner.very busy but service still excellent extensive menu and food was very good,over and above service for someone's birthday in our party. definitely recommend as food drink and service are all excellent.

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Jason Smith . 2024-08-03

MORE AT Google

Hats off to the Chefs Fish cook perfectly..only negative comment is that the mash potato is extremely salt But other than that everything was great thanks guys

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Jodi-ann . 2024-08-03

MORE AT Just Eat

Lovely pub. Lovely location, by the Great Ouse river.

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Richard Hudson . 2024-08-02

MORE AT Google

Fantastic meal...however my Dover Sole was over cooked it which was really a pitty . But the flavors are all there

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Jodi-ann . 2024-08-02

MORE AT Just Eat

Food was lovely, we had 2 pasta dishes both were delicious. Staff were friendly and helpful.

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Trevor Thorogood (Goodwoodman) . 2024-07-26

MORE AT Google

I haven't visited for years but I am glad I did. Service was excellent and so was the food. Good choice of drinks.

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Doug Cullen . 2024-07-24

MORE AT Google

Update: July 2024, still good. Quick service, tasty food, nice people and beer. Update: March 2024 Nice welcome and the dining area is pleasant. The prompt service asking for our drinks order was good, but overall, service was just a bit too quick - I understand that they want to move covers through, but if you're dining out for pleasure, it's nice to have thinking time and not dash through the process. The menu is extensive, but includes a lot of dishes that work well from frozen. Plenty of fish choices and a pub grub/Italian vibe so plenty of yummy things to choose from. The cheese burgers are good, not chewy, well seasoned and nice garnish. The lamb shank was generous and tasted great. The cod was somewhat over-cooked, but still tasty. The beer selection here is now great if you like a session bitter - Greene King IPA and Timothy Taylor makes a hard decision, but a nice problem to have. Sensible prices make it easy to return, no need to wait for a special occasion. Will definitely return sometime soon. Previously: Nice, good value food with a decent selection of beers. The fish pie and cottage pie are always very good.

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Jnib . 2024-07-22

MORE AT Google

Great place for the family to eat - nice seating areas along by the river.

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The Bespoke Flooring Company ltd . 2024-07-21

MORE AT Google

Very nice outdoor area near river. Food very nice. Staff helpful and friendly.

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Rita McHale . 2024-07-18

MORE AT Google

Quite busy weekday early evening very efficient service

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Steve Smith . 2024-07-15

MORE AT Google

Rude waitress - Party of 9 greeted by a nice lad at the bar who prepared our large table. An older woman working there seemed to be too big for her boots and was rude to us 3 separate times (before we even ordered). Didn’t order food because of this and we walked out. She needs some customer service training urgently.

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Ed Buckley . 2024-07-13

MORE AT Google

Fast and good quality food. Delicious

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nicci . 2024-07-08

MORE AT Just Eat

I had the Sunday roast dinner. Disappointed for £20. Half a dozen very small, possibly new, roast potatoes. Two florets of broccoli, five thin fingers of carrot and about five runner beans. A couple of thinly sliced pieces of roast beef hidden under a large Yorkshire pudding. The meal was served so quickly I wondered if it was already plated for quick service. Pudding was the saving grace. On the way out I noticed that lots of people were having other meals from the menu. So therefore assume that the roast dinner is not their strong point!

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Roving36518407339 . 2024-07-07

MORE AT TripAdvisor

We went as a family group of seven for a birthday celebration booked for a lunchtime meal. This was our first visit since it had been taken over and we were very impressed with the friendly welcome we received, the staff couldn’t have been more helpful. We didn’t have to wait too long for meals to arrive and we were all very happy with our choices. We will definitely be returning to the Bridge House where customer service is first class, they made our celebration special.

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Suebuck1950 . 2024-07-06

MORE AT TripAdvisor

Nice pint of Hobgoblin in a very nice glass.

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Harry Maclean . 2024-06-29

MORE AT Google

A lovely night out overlooking the river. The restaurant was clean and the staff were pleasant and friendly. There was a good range of food to choose from, there is a leaning towards fish on many of the items. The restaurant badly need to look at the details in the menu however. A meal containing cheese (camembert) is not vegan and if a meal comes with cheese that needs to be mentioned on the menu. I did mention this at the time and the member of staff I spoke to said that the issue had been mentioned before by other diners?

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emmadawnl . 2024-06-28

MORE AT TripAdvisor

Nice location on the river, we wouldn't recommend if you have an allergy as they don't seem to follow guidelines or understand the difference between vegetarian and vegan, which isn't great if you have a milk/egg allergy or are lactose intolerant. The other guests did enjoy their meals. Sub par experience with several staff members as well when talking through some of the issues, though the owner was great. We likely won't be returning due to allergy risk and poor handling.

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Ellie Brown . 2024-06-23

MORE AT Google

Love the pub and atmosphere and views, however, comfort food was basic, and the lamb shank was a bit on the expensive side, dry and tasteless. And a teaspoon of vegetables are not exceptable.

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Mary Butler . 2024-06-22

MORE AT Google

Really good fish & chips. Will visit again.

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Marinus Reynecke . 2024-06-20

MORE AT Google

Very Large Menu Food was OK But nothing special

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Lesley Reynolds . 2024-06-20

MORE AT Google

Excellent food. Lovely few days in the garden next to the river.

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Kelly Long . 2024-06-12

MORE AT Google

Nice location on the river. But spoilt by miserable staff, showed absolutely no gratitude or courtesy, pints are always short measured!!

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Richard S . 2024-06-08

MORE AT TripAdvisor

Miserable staff, showed absolutely no gratitude or courtesy.

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Richard Smith . 2024-06-08

MORE AT Google

Unfortunately the food was mediocre, the service......never have I complained of too many staff, but here there were! Standing by our table chatting, making it difficult for us to talk to one another, different staff asking numerous times if we needed to order, when order had already been taken. I advised the staff member about the issues with the food, to which I received no acknowledgement. Food - very very disappointing. Location - stunning, on the river.

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Anna Hale . 2024-06-01

MORE AT Google

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British
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I didn't realise this restuarant attached to the Premier Inn was called The Highwayman - that says a lot after my Daylight Robbery experience in November. I can forgive a certain lack of service (staff chatting around the bar on a quiet night). I can even forgive a certain lack of warmth or interest as it is a job I wouldn't want to do (but smileless faces and no chit-chat whilst serving? Really?) What I cannot forgive is having accidentally overpaid for drinks that were included in the 'meal deal' booked through the Premier Inn - the total lack of any recompense nearly 3 months later! Having booked a meal deal through the Premier Inn, I noted on leaving that I had accidentally paid for drinks that were included in the price. The PI staff were aware of this and passed it up to the hotel manager. Having sent at least a dozen emails to the PI, as that is who I booked through, and had 2 phone conversations reassuring me the manager of the restaurant knew about this issue and it would be 'resolved very soon', I still have had nothing. Even a written letter to head office came back saying 'nothing to do with us'. Shocking way to deal with people! You have my details - and my overpayment of about £30! If it was local, I would go in in person and sort this, but I think they are hiding behind the fact that repeat business is not very likely, so why bother themselves? Food: usual good quality Service: wish they offered self-service (apart from the lovely mature ladies who served breakfast!) Drinks - don't go there! You pay twice from my experience. Highwayman got away with daylight robbery - funny that the what3words for the hotel include the words 'discrepancy' and 'overpayment'

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4.0

467 Opinions

location-icon5 North Street
British
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Fantastic beer and drink offering. Good value pub food, lovely staff and an excellent atmosphere.

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4.1

1010 Opinions

location-icon42A Main street
British
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Bosting Sunday lunch, thoroughly enjoyed, will be back for the drag bingo 😁

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4.0

2 Opinions

location-icon18 High Street
British
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good varied menu ,helpful staff & management. wide range of drinks at the bar. This pup is now known as the COACH HOUSE !

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4.0

213 Opinions

location-icon1 Church Road
British
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A great pub brilliantly run, quality food, friendly service