The Bridge Cafe in Cheltenham

Disappointed with order. Food delivery time kept changing, eventually being 1.5h for an English breakfast. Once the order arrived, the food was cold. Shame as the quality of the food used seemed great.

Fresh tasty food, hot on arrival

I had no salad with my order if though it states it comes with it, the jacket potato tasted horrible and hardly any mayo in the tuna. A waste of money in my opinion.

2nd time ordering from here. Full English is very good! Great quality food. Live what they do with the mushrooms aswell. If I could say anything negative at all, they leave the butter for your toast on top of the hot food container, so by the time I receive it, the butter gets everywhere as it leaks out of the packet. Other than that, no complaints and very happy with it 10/10.

Helpful and very friendly service

Helpful and very friendly service

Bitterly disappointed. The jacket potatoes were microwaved and the fillings were meagre, to say the least. I had a bolognese jacket with cheese and my daughter had tuna mayo and cheese. The bologenese was definitely tinned and the tuna was cheap flakes not chunks. The added cheese was £1.50 each and actually we would not have noticed if we hadn't had it. Salad was an extra 50p on the side. They say they charge for it to prevent food waste but what you actually get is a sprinkle of bare leaves. No dressing, no tomatoes, nothing. The burger wasn't bad according to my granddaughter, and the chips were good but we left still hungry and feeling ripped off. We would neither return nor recommend.

Thought I would give this cafe a go, looked at the menu and ordered a full English, Menu stated the sausages are locally sourced in Cheltenham, so thought will give it a go. Also ordered a large cappuccino. Drinks came to the table clearly not a large cappuccino small cup! Food came a few minutes later, everything was deep fat fried! 🤢. The sausages were cheap sausages as local as them popping to Iceland to get frozen ones! Everything was dripping in fat. I couldn’t even bear to put any of the food in my mouth. Paid £11 for a breakfast that I wouldn’t even feed to my dog! When I mentioned to a member of staff about it there was no apology not even can I get you something g else or a refund. Ran by a bunch of monkeys. I will never eat at that place again! I now see why a lot of people were just drinking hot drinks and slices of cake! Very disappointing. If I could have given a rating of no stars then I would have.

Thought I would give this cafe a go, looked at the menu and ordered a full English, Menu stated the sausages are locally sourced in Cheltenham, so thought will give it a go. Also ordered a large cappuccino. Drinks came to the table clearly not a large cappuccino small cup! Food came a few minutes later, everything was deep fat fried! 🤢. The sausages were cheap sausages as local as them popping to Iceland to get frozen ones! Everything was dripping in fat. I couldn’t even bear to put any of the food in my mouth. Paid £11 for a breakfast that I wouldn’t even feed to my dog! When I mentioned to a member of staff about it there was no apology not even can I get you something g else or a refund. Ran by a bunch of monkeys. I will never eat at that place again! I now see why a lot of people were just drinking hot drinks and slices of cake! Very disappointing. If I could have given a rating of no stars then I would have.

Shortly to be “isolated” with the closure of House of Fraser. First time visit; last as well! They charge £0.30p more for decaf coffee! A decaf Americano is £3.60! Scandalous.

delicious fresh pannini even on a sunday, tasty milkshake and a lovely Victoria sponge cake

Fresh food, tasty and well packaged

lovely fresh food, well packaged to keep Panini warm and so as not to spill milkshake

Not for me ,very pricey and good not good .I would have expected real brown bread and real eggs as my scrambled eggs definitely will not be returning

Really tasty, freshly cooked, warm Paninni, lovely creamy milkshake and nice toblerone cake

Hot food, fresh, well packaged and tasty

An interesting and unique location, a tad old fashioned, but with simply exceptional food. Great customer service as well

One of my favourite local places to go. Really delicious food (Bridge Burgers are epic without fail!) and the service could not be better.

Missed some music in this place

It took hour and twenty five minutes to come and the food was cold

The food got looked like that it just been through in the box the salad looked dead tne sandwich was all over the box I put the lot in the bin and won't be going back

Hot and delicious 🙏🏼 I would highly recommend.

There is a nice atmosphere in this cafe. There is a good selection of on the menu and a very spacious sitting plan with varied plants about. The service is quick and the staff are friendly.

Fantastic Breakfast,and very speedy service..staff were brilliant..

Had a full english and americano at 9 am as their first customer of the day loooool Service was quick, space was pretty, and price was ok (around £14 total) There’s outlets and i believe there’s wifi? So good for studying although ive seen it get crowded.

We only went in as I needed a rest. Didn't have any food, just a tea and a coffee . It was all fine.

Enjoyable and £reasonable lunchtime hot snack and coffee/drink in pleasant and interesting location. Good service.

Lemonade was disappointing, chairs worn out little run down, never again, I stroll past this cafe. To get to a store. The staff left a dog standing on the table where people eat. It is disgusting. Dogs walk in crapp on the ground. And they leave them on tables.

What a dreadful day. We left one restaurant in disgust and came here based on previous experience, only to want to walk out of a second restaurant. Inept service, poorly trained staff followed by two of the least inspiring "Eggs Benedict" I've ever had. Metal plate, dry muffin, two tiny eggs awash in hollandaise sauce, no garnish - £12.50! Sadly my choice of restaurants/cafés in Cheltenham has been reduced by two today! I will enjoy seeking new places to visit 🙂

Really amazing! You could not imagine how the quality was great.

This post may present bias as this is our go to cafe in Cheltenham which we have used for many moons. Staff are great, as a drinker of expresso without anything coffee has to be good, theirs is exceptional, on the odd occasion we partake of food, always good consistently, a very nice atmosphere and worth a visit

Stopped off for a sandwich and drink. Staff very pleasant, fast service from order to food, food really nice and really comfortable seating, decor and paintings.

Good quality and fresh coffee, nice environment, friendly staff.

Friendly staff, nice environment, excellent views !😃👍

Food seemed fine, generally very good, perhaps lacks a little bit of ambyonce

Great always try to go there Very good food and nice service

Nice food but an Italian cafe that doesn`t serve Lasagne !!!!! ....please bring back , surely this should be a basic on the menu ?

Most probably the nicest full English I have had in a very very long time. Will be using again!

Great place to meet friends and people watch!

Ordered a panini and a breakfast via just eat. Breakfast was excellent. brie, bacon and cranberry panini was missing bacon entirely and only had a tiny bit of brie. Shame because the food really is good. Would still recommend

Would not recommend. When ordering food, we requested a panini without the cheese (lactose intolerant) to which we were informed the kitchen staff were too busy to make a panini without cheese. There were only two other tables. So we moved on to the lovely little cafe in John Lewis! Don't waste time at this cafe.

I've been going to this cafe for years on a monthly basis. Sadly, things seem to have changed. I have always had the delicious pasta 'Genovese' dish for lunch as it was a tasty vegetarian meal. I was last here 7 weeks ago and had to send the meal back as it appeared to be missing some of the ingredients and they redid it. I thought it was just a glitch in the kitchen. I returned today and what I was presented with was penne, parmesan, 2 cooked small tomatoes and 5 strands of rocket! In the past there were fresh tomatoes as well as the cooked ones and pine nuts (i might have counted 5 today). At £13 this was not value for money and I shall not be returning to this cafe, as standards have obviously dropped.

Great place to eat and fast service ,are good points. On the debit side, to many types of Spaghetti meals and why no Lasagne or Canneloni ? Also could do with some nice home made puddings....Tiramisu or Apple Pie etc ,etc.

Standard quality food but really over priced, £5 for bacon roll whens it £2.40 for a roll and a coffee elsewhere

Really good food, fast service and great views!

Good gluten free selection , bang average coffee but ruined by very rude staff.

Pretty good, worth the money Nice view

Probably one of the best places for a decent cup of coffee in town.

Lovely food! Still warm even though but late! Tasty and good portion size! Happy with todays order!

Nice place to relax and have coffee and cakes

An odd place. Nothing in the decor really ties together: the leather sofa-chairs; the pictures of bridges; the odd centre-bar piece with it's plastic flowers, that it is never used. It is also a walk-through from the arcade to the department store. The coffee and pastries are nice enough, a fair price and promptly arriving. They did get my order wrong though but pleasantly rectified. We don't normally have coffee here because it never really feels relaxing, with people pushing past and the low, tired old furniture. It all looks a bit grubby. Probably won't be rushing to return again either.

delicious coffee that is reasonably priced, friendly staff and a fab view!

Excellent burgers and great quality ice cream!

A very reasonably priced cafe. Have been here lots over the years and the service is excellent and food nice. Lovely spot for breakfast/ lunch or coffee and cake.

Staff are friendly and the place is quite relaxing despite of the location.Their burger is so juicy and delicious.I just hope they offer more cold/iced caffeinated drink e.g. iced mocha,different types of lemonades especially when its summer.

Coffee & pastries yummy as usual. Waiter friendly & efficient. Everywhere clean & tidy .

tasty jacket potatoes although a little small, lots of filling though. Apple pie was lovely but could do with being able to add cream or ice cream to it. Coffee was good

Always consistently high quality food & service all in a pleasant environment 👍🏼

Very friendly staff. We had breakfast which was tasty and we enjoyed sitting by the window watching all of the hustle and bustle in the streets below.

I have come here a few time over the past few months with my partner, every time the food has been spot on, the service friendly and the atmosphere lovely. I would highly recommend.

Nice range of food, comfy surroundings, great staff 😊

Absolutely brilliant little cafe...reasonably priced and fresh hot food served quickly...definitely a hidden little gem on the bridge connecting Cavendish House to the Regent Arcade...lovely staff and just a nice cosy atmosphere...definitely recommended

Dirty, noisy place with rude staff...

Very average. Paid extra for a brown soggy side salad and no dressing. To be honest it wasn’t great. Tables and seating areas look tired and could do with a bit of a spring clean.

£1.70 for a 500ml bottle of water. Maybe I've just not bought a drink in a cafe for a while but seems expensive to me.

We stumbled upon the lovely cafe while visiting Cheltenham and were delighted with our find. Plenty to choose from on the menu for a light lunch. The staff were friendly and polite and only too pleased to help. We just had baguettes and bowls of chips with tea and coffee, but our lunch was served very quickly and was completely delicious, cannot say fairer than that. The place was very clean, only slight fault was the seats were a little on the soft and a bit tired, but everything else top marks. Will definitely go back next time we are in Cheltenham. Restored our faith in eating out again!

Forgot a panini sent one which was well over priced for what it was Not what it said it was . Horribly Made . Absolutely disgusting never again . Well over priced!!!

What a great use of space : a café on the bridge connecting the arcade to Cavendish house. Comfortable, informal setting, captures the warm winter sun. Good selection of light eats. Enjoyed the chicken panini, decent chicken and not heavy on the mozzarella. Perfect. Friendly staff. Good atmosphere. Suits all ages.

Lovely atmosphere and pleasant seating area, only query was why put so much grated parmesan on my salad? Tasty non the less will be back again

Lovely relaxed coffee with nice choice of food items

Normally a lovely place. This time round, the water for the tea tastes awful... Needs filtering. The lasagne was microwaved to being burnt and unable to eat half of it and got our original order incorrect and delivered a baguette with a the wrong filling rather than a jacket potato with coronation chicken (this was awesome)

Very good cafe, good range of menu items and hot and cold drinks. Two light lunches and coffees were £16

A great place to be, very clean, with comfy chairs. Staff excellent and so is the coffee. Well worth a visit.

Saying delivered but has not been delivered! No phone call no nothing! Discusting! I want a refund

Very tasty tea clean with a warm welcome

No drink with meal over priced

Very small portions more like kids meals

Excellent food and service! My partner and I love visiting here for lunch when we are in Cheltenham Didn’t have it this time around but the full English breakfast and steak baguette look very impressive

Coffee was good, but after two reminders still didn't get our food. Left a little disappointed as we've been here a number of times and everything was fine, may rethink in the future.

Our first experience here and won’t be our last. Great little cafe tucked away in the shopping arcade. The child’s spaghetti bolognaise was delicious and a very generous portion! Coffee really good. Fresh Danish pastry. Will definitely visit again

Good spot for a light lunch and coffee. Prompt service and not too expensive.

Excellent quality - unlike many cafes on just eat , this cafe doesn’t use cheap budget items ! It’s all Well cooked . Can’t fault it . Reasonable price for the good quality you receive . Very polite and attentive customer service too .

Good place to have a quick bite.

Nice food just a bit on the expensive side

Really great breakfast with a pot of tea, enough for two cups.

Only came here for coffee and cake which was delicious and was served by some very friendly staff. Really couldn't fault it

Nice location, nice food although a bit on the pricey side. £26.00 for 3 sandwiches and 3 latte's - definitely for that special treat only.

The only thing I can say about The Bridge Cafe is that my breakfast was delicious and I will order from you again in the future 👍

Wow! Poached eggs poached to perfection,, absolutely amazing flavours! Loved every mouthful, both of us will be back for sure, compliments to the chef! 100% A*

Nice Full English Breakfast, it was tasty 😋

Nice aesthetics eating in the bridge, good food and nice staff.

A single slice of bacon is really not enough but at least the delivery time was ok. Ordered 4 baguette got bread roll.

Great to see The Bridge Cafe open again. Lovely lunchtime food and friendly staff.

Really very good . Fries were lovely and crisp . Chicken burger order was done just as I had asked for it to be ( plain ) . Good value meal included a good quality organic lemonade drink

Excellent meal today, lovely presentation, friendly helpful staff.

Favourite eating place whilst shopping. Pleasant venue, great food. Try their coconut milk shake!

The food is really good and the cakes are lovely, but I had a bit of a weird experience last time I went. We were told that the kitchen closes in 10 minutes and the server had to ask the chef if he would take our order. I understand that it is frustrating when people order when it’s nearly closing time, but if the kitchen closes in 10 minutes, then it closes in 10 minutes. I work in hospitality and we must accept orders until our closing time.

Great food great service staff and clean good value for money

We've been here a few times and the food is always good and quick to arrive. The staff are also very friendly. One small problem I do have though is the Penne Arrabiata I order always comes absolutely drenched in sauce. Its nice but you just can't taste the pasta. There is enough sauce on there for three meals, no problem. Apart from that minor quibble, a really nice friendly place to eat.

Do not use this place - food was made before the driver got there and was binned as it was rock hard and stone cold.