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3.3

Based on 1.681 opinions finded in 2 websites

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Nº 1329 in 1506 in Highland

Nº 436 of 466 British in Highland

CUSTOMERS TALK ABOUT DISHES WITH..mustpaysalmoncookedsaladchickensandwichcheesefishpiesteakmeatsoupoldprawnlady

comment_iconOpinions

Cuisine médiocre et onéreuse. Tout est surgelé et mauvais. Attrape-touriste, voyageurs passez votre chemin!!! Exemple: veggie Burger, une croquette panné premier prix avec deux pains surgelés. Nous avons rarement mangé quelque chose de si mauvais....

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Neron . 2024-10-29

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The waiters are really rude. Also, we ordered 3 cups of tap water and waited about half an hour, and when we ordered them, the waiter didn't even look at us and say anything. Also, it's written that we can't pay separately by several people, so we decoded to pay some part by card and some part by cash, but the old man at the bar just added a rule out of nowhere says we can't do that, he told us this with a really rude and irrespective tone and language. And the food isn't even that good. Every dish is giant that nobody can finish it.

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Yan . 2024-10-28

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We arrived on Saturday, the 5th of October 2024, for a beer and to scope out dinner. This is where things took a turn. The place had 4 people sat Indide with 1 bar person. On arrival, we did not even get acknowledged, so I found a seat, and I ordered some beers. The only words the staff member uttered to us during our whole stay was "cash or card." Another patron asked about dinner, to which they were told, "Only the tables in the bar will be available, and they fill up quickly. We start food at 5 and expect us to be closed by 7" . This place clearly only exists for the coach loads of tourists from the spirit of the Loch ness boat tour. It could be something special, but clearly, they just don't care. The place needed a good clean, and the staff are amongst the rudest I have come across. Don't waste your time going to a takeaway and sitting on the lock wall. You'll have a better time.

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Martin D . 2024-10-06

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Poped in for early quick dinner. This is very popular and busy restaurant but fortunately I took table without waiting time. Meal is typical British menu(like Pub menu) but not expensive. Fort August has limited restaurant so table/seat are limited so early dinner or advance booking is recommended.

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H-Imajin . 2024-10-02

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I had the Haggis, something I usually have if it’s on the menu somewhere. Definitely the worst I have ever had, just some brown slop in the plate. I’ve seen peoples other pictures mine looked much worse. Won’t be going back

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Chris F . 2024-09-28

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The food was really tasty and went down well, the service was diabolical, we were made to feel very unwelcome and never got a smile of the female staff. Common courtesy would make such a difference.

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Wayne R . 2024-08-28

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Definitely do not recommend going here. Me and my family have visited Fort Augustus lots of times and have never had such bad service at any restaurant or cafe before ever. We were a group of 7 and were told they didn’t have a table for 7 (which was understandable) and we agreed to sit on 2 separate tables. When we asked to sit on the 2 free tables next to eachother the 2 blonde women working there were extremely rude. They were huffing and telling us to ‘get out of the way’ and shooing us away. We were completely appalled with the service so when to tell them we were leaving and one woman said ‘oh what’s wrong now’. We never ended up getting any food because the environment and staff were horrible. Definitely do not waste your money!

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Emily D . 2024-08-19

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We all had steak pie, amongst the best I’ve had so credit there. Large portion, good quality meat and lots of veg with amazing gravy. Sadly all ruined by an old man behind the bar blowing vape everywhere. It might not be illegal indoors yet but it’s disgusting, rude and ruined our meal. Disgraceful when the place is full of children

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paul0107 . 2024-07-23

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Wir hatten Hunger und wurden mehr als satt. Große Portionen. Es geht alles schnell,man muss nicht lange warten. Bedienung auf zack. Preislich ok!

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kiko06 . 2024-07-19

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Can't comment on the food as we never got a chance. A group of staying around half an hours drive away for work called up to book a table for dinner and were told "We don't take bookings. Just turn up" So we drove half an hour after a long day and arrived tired and hungry to be told they were full. Utterly ridiculous policy not taking bookings.

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Mike the Diver . 2024-07-17

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Don't go, my fiancee and I have just left and have suffered since. The food was revolting. The "smokey" chicken was horrible, chicken was bland with no taste, bacon wad undercooked, the smokey cheese was mediocre at best, chips tasted as though they were cooked and reheated and the veg was undercooked and tasted of water! The macaroni and cheese my fiancee had was not much better. The sift drinks from tap were so watered down it would make John Pemberton roll in his grave!

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Bored S . 2024-06-17

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Accueil parfait ! Pas de réservation mais nous avons été acceptés chaleureusement Service efficace et attentionné! Très bon rapport qualité/ prix Je recommande 👌

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Roam445604 . 2024-06-14

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Got a pint at 4 o’clock then got told at 8.30 by bar staff he was too tired to serve us while the pub was full. Same attitude in the afternoon tbf, great service cheers

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Colin H . 2024-06-11

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We went with my family, we all ordered different menu options but everything was terrible and not to mention the salmon salad, I had to leave it since the taste was like a supermarket salad. We all left disappointed. I definitely don't recommend it.

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Trip28864819250 . 2024-06-10

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Horrible, just horrible. Ignorant staff and the old bloke is nothing but a rude old man!!! These guys get guaranteed custom and they know it!!! Fort Augustus is a beautiful place and is totally let down by this place. Food is microwaved and thrown on a plate. Spend your money elsewhere!!!

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CMG . 2024-06-06

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Just look at my picture and you will understand. Boiled vegetables without anything added, dry mashed potatoes, average quality haggis and worst of all, no effort for the presentation! The only times I experienced such an absence of presentation was in a school restaurant... But the staff is kind and efficient, that's a good point. My only advice: go anywhere else for food!

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Christophe W . 2024-04-30

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We live about 20 minutes drive and have eaten at the Bothy quite a lot over the years. My wife and I took our friend for lunch there today. I ordered Macaroni and chips, I'm pretty sure they were frozen chips and the Macaroni was terrible - I left about 98 percent on the plate - just could not eat it any of it. I felt even worse for our friend who was visiting us from Aberdeen, she ordered steak pie and left perhaps 70 percent on the plate. What a total disappointment, it was never like this so not sure if it's new owners or a different chef but it was really bad. No discount was offered so we paid the bill in full and left as I did not want to make a fuss and ruin the day for our friend. Bottom line - never again... David

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David F . 2024-04-15

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I love The Bothy. We went there for fish and chips and it was delicious. Service was fast and super friendly. Not too expensive. I would recommend!!

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Mariana N . 2024-04-14

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horredously rude staff- particularly the older blonde lady with short hair! would avoid. phoned the manager to offer feedback and not in the slightest bit interested.

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Liam m . 2024-04-05

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After a long drive and a fair bit of walking we were all hungry and were looking for a nice, friendly place.....we failed! Walked into the Bothy, which was fairly quiet, and asked for a table for 5. Told by a grumpy staff member that we could have 2 tables for 2 and 3. Asked why we couldn't put an extra chair on a table for 4 or put 2 tables together, we were told, in no uncertain terms, this was not possible. We turned and walked out. Had a lovely meal with very friendly, helpful staff at the Lock Inn. Avoid this unfriendly place.

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Bycress . 2024-04-03

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Awful experience of the Bothy. After having travelled for nearly 4 hours, we stopped at Fort Augustus for a quick overnight and hoped to get some dinner. We went to the Bothy as it looked quite cozy and inviting from the outside. How wrong we were! My wife and 10 year old daughter and I headed in only to be met by a puckered up old barmaid with short hair who instantly barked “in for drinks?!..” we replied “no for food” where she then nipped back ‘“you’ll need to be quick as the kitchen is closing”. Bearing in mind it was only 7:30pm and we thought considering it was supposed to be a “restaurant”, it would be open a little later than that!? She then nipped “and ‘it’s’ no allowed in” hinting at our dog. Not a problem we thought, there are still places that don’t allow dogs, fair enough, we can put him back in the motorhome. She then replied with her usual tone, “you’ll need to be quick though and you’ll need to sit through there cause she’s under 18” (hinting at my daughter). It was at this point a polite, nice young guy at the bar said there was another place that we could go that allows kids and dogs and has a later closing time. We decided to leave and go elsewhere and will not be returning or recommending the Bothy to anyone. Worst customer service and rudest wee woman I’ve experienced in a long while. Considering your catering for a lot of tourists, you do a pretty poor job of making them feel welcome. I also see from the other 1 star comments that this short haired old waitress is mentioned a few times! Common denominator it seems!?

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COLIN B . 2024-04-03

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Food wasn’t fresh, all microwaved frozen food in my opinion. Embarrassment to Scottish food. I don’t normally leave a review, feel I have to as the food wasn't what I would expect from a Scottish major attraction restaurant! I had salmon and veg which had no taste to it. Staff were really nice and friendly, complaints there.

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Shirley A . 2024-03-31

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En cuanto a la comida, pedí ternera, que estaba bien pero por el precio me esperaba un fragmento más grande. Lo que si recomendaría probar es la opción de "entrante de haggis" ya que es un plato que se encuentra en la cuerda floja en cuanto a adeptos del mismo. Es un plato pequeño de vísceras desmigadas y espaciada de forma resumida que combina el sabor fuerte un poco tapado con el espaciado. Lo recomendaría por el hecho de probar el plato insignia de aquí, no está mal. En cuanto al servicio del personal, cumplían su función, sin más.

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Soniappadilla . 2024-03-30

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Grumpy staff and poor quality overpriced food exploiting a captive audience. Meal for 4 consisting of frozen chips, frozen veg and poor quality meats was over £90. The ingredients would cost less than £10. To make matters worse the waitresses are stony faced and abrupt. The way they spoke to some of the foreign guests was unacceptable. If you don’t want to serve tourists, maybe find another job? Oh, that’s right, you can’t because there’s not much other employment opportunities for unskilled workers round here…. So why not show a bit of pleasantness towards the people paying to keep you employed?

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MarSuUK . 2024-03-29

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Stopped by for lunch as a family of 4 driving home from Dornoch to Ayr after having spent some time in Fort Augustus 2 years ago as a couple we were looking forward to going back and it Didn't disappoint ...... Amazing steak pie !! Gammon steak was lovely too !! Food is delicious, service was great didn't wait long at all for food to arrive. Also great kids menu my 2yr old loved the lentil soup, would definitely recommend, can't wait to return.

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Leona S . 2024-03-23

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Quite honestly I don’t know how this restaurant stays in business! We are a group of seven friends who just completed the NC500 and are staying in Inverness. Today we took a trip along Loch Ness and ended up in Fort Augustus where we were looking for somewhere to have lunch. We found The Bothy and upon walking in a stony faced blonde woman asked how many, we said 7 and her response was ‘You’ll have to sit at a table for 4 and a table for 3 and we don’t do separate checks’. No offer to push two tables together no greeting nothing. As we were settling ourselves down one of our party asked what the soup of the day was and the blonde woman said very sharply ‘ Minestrone, it’s on the board’. That was the last straw, we felt so unwelcome that we immediately stood up and left. I can only say they must be doing so well that they can afford to turn away 7 people from an empty restaurant. We would have bought lunch and drinks. We walked further along and found Cobbs Cafe where we were welcomed by the owner who pushed two tables together and found extra chairs. We enjoyed a delicious lunch in a friendly welcoming atmosphere. Avoid The Bothy at all cost unless you wanted to be treated by miserable unwelcoming staff.

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D0t24 . 2024-03-23

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Customer service was non existent. You need to change your staff. Never been served by such miserable staff in all my life. They obviously don’t like tourists visiting. The food was naff as well.

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F3928YUdavidt . 2024-03-19

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Our Hairy Coo tour bus (AWESOME TOUR, BTW), stopped in Ft. Agustus, so my husband and I chose to grab our lunch here. The service was whatever, not warm, not rude either, but the food was barely edible. For a town with a lot of tourist traffic, you’d think they would want to provide memorable food and have better hours.

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writingsiren . 2024-01-25

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I'm writing to apologise to the 2 waitresses, they seemed extremely put out that we wanted to eat here today! Not once did they smile or even look at us. My mam asked for a cup of tea to be told they don't do hot drinks!? The food was mediocre and after eating it we were told the kitchen was closed and would we be needing anything else! I could get over the food but because of the waitresses attitudes we won't be going back!

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FarAway31355620522 . 2024-01-13

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While staying in the area,my partner and I wanted to try the food in this pub.The previous night we couldn't get in as they are only open for food until 6.45 apparently.The next evening we got there earlier and was greeted by a very unfriendly waitress,all throughout the meal the two waitresses were very unfriendly and rude. The food was average. Don't bother .

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Mobile37374652960 . 2023-12-31

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Il locale si trova vicino al canale e al lago a Fort Augustus in centro, ha poasto sia interno che esterno, abbiamo preso dei semplici panini.

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robygk76 . 2023-12-22

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We were a family of 7 who visited the Bothy Restaurant on the 9th December to have a meal. The restaurant at the time of our visit had one family sitting eating. We were advised that the restaurant could not move two tables of 4...

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Irene N . 2023-12-13

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Our group of three Peruvians and one Asian American, exploring the UK for the past two weeks, recently faced our first disappointing restaurant experience at Bothy Restaurant & Bar in Fort Augustus, Scotland (We came in around 4:15pm on December 12, 2023). Despite initiating a...

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B N . 2023-12-12

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Ordered our food and within minutes it appeared at our table . It was quicker than a Wetherspoons …chips were obviously frozen chips and the veg chicken was cooked but can’t have been cooked from raw in that short amount of time. Nothing special 2...

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CornishTimes . 2023-12-05

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Great menu, good pricing, prompt polite service, and very tasty + huge portions! Delicious deserts, still based around the same generous helpings too 👍🏻

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557stewartb . 2023-11-07

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Nipped in for a quick lunchtime drink and bar snack. 'Greeted' and 'served' (both an understatement) by a miserable and presumably depressed older member of staff, who appeared to have a chip on their shoulder and appeared to relish being rude . We just ordered...

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Coastal733902 . 2023-11-01

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In contrast to many recent negative reviews, our group of four had a good experience in the dining room. There was a full menu, in contrast to many establishments with limited menus due to staff shortages. Greeting and service throughout was fine. The food was...

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Morris F . 2023-10-29

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Shocking customer service….the only thing they seem really on top of is when the kitchen opens and closes. Very disappointed with the poor standard of food.

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michael d . 2023-10-28

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There’s not a great choice to eat in the town and the place looks nice and right beside the canal locks, hit it for lunch bang on noon, not open, opened 5 mins late and immediately filled, older gent behind the bar very chatty and...

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Sunshine48778245114 . 2023-10-21

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I had a cheeseburger that was the worst tasting meat ( if you can call it that ) I have every had. Service was between poor and terrible.

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GoPlaces648973 . 2023-10-21

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Very crabbit waitress Couldn’t wait to get rid of the customers Food was average We went back for dinner and was told in a very abrupt tone the kitchen was closed at 7-30pm what a joke

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857GeorgeL . 2023-10-14

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Food tasted good when we finally got it. It we had to leave most of it since it took so long and we had booked the boat cruise. Waitress was miserable and not friendly at all. Do not recommend at all

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A D . 2023-10-09

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Hard to actually work out how to get in and I wish we hadn’t bothered . Loads of stares from Star Wars bar locals and then just a really drab pub…. Didn’t eat and relieved

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Andy S . 2023-10-01

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Visited as a family treat and was disappointed with the food and service...great views but the food was very expensive and just plonked on the plate . Had to pay when ordering which is fine but asked to add a tip to the bill there...

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Bridgetzxy . 2023-09-02

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Staff very friendly and helpful; our meals were both beautifully presented, plentiful and tasty; reasonably priced.

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Seadubs . 2023-08-15

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Popped in for a light lunch. Friendly & efficient staff - good prices & selection. Good location for the centre of Fort Augustus.

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Soozy79 . 2021-05-15

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Arrived on sat night to have a meal with our two kids. Unfortunately no bookings were being taken and when we arrived the tables outside were full. Asked if we could sit at the tables in the canal side. Waitress said she'd have to ask. The man behind the bar stated it was going to down pour. All that had to be said was "yes that's no problem and of it rains you can come inside". Extremely rude and unwelcoming. Went to the chippy instead and hours later it still hadn't rained. Basically, happier to keep the pints flying out to locals out the back than accommodate a family for dinner. Won't ever be back and will not be recommending.

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scottdS6385MH . 2021-05-15

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Just so glad that the Bothy was still offering food and drink so soon after restrictions have been relaxed.Lovely as it was 3yrs ago and staff still very friendly/warm & welcoming considering and really appreciated that after a long walk.Thanks once again and hope more UK residents visit the beautiful Fort Augustus and come to The Bothy for a bite to eat and watch the boats rising/descending the locks until we can receive international visitors again without quarantine.Wishing you the very best to keep operational.x

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Stuart H . 2021-05-13

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We had lunch today and Covid restrictions were adhered to. We had soup and fish cakes and both were ok just lacking flavour. Little things like the salad had no dressing. The prices however were very reasonable.

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Ember1991 . 2021-05-08

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Good food and friendly service. Beer tent outside for a pre or post meal alcoholic drink, although a little chilly on the day we visited.

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TorphinsTim . 2021-05-04

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Friendly staff, fantastic food and great service. Easy and clear COVID guidelines will well spaced out tables and clear 1 way system.

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werdna122 . 2020-11-24

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Great food ,I had the homemade steak pie really nice ,my good lady had the loch Linnie salmon, good portions and very tasty ,and good value for money all covid practices in placce

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Dodgytony123 . 2020-11-18

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Great steak pie! Nipped in for lunch on a Tuesday afternoon in November. Clearly a very good choice!

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tmxle . 2020-11-03

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We were delighted to find somewhere in fort Augustus not only open but happy to welcome our black Labrador too. The Bothey scored on all fronts, great menu, great food and a really warm welcome from the owner and all the bar staff and very covid safe. Our dog was loving all of the attention. Lovely and well worth a visit.

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Ian H . 2020-11-01

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The Bothy looked really appealing from the outside. However once inside we found the owner/waitress to be far to straightforward which bordered on rudeness. In this time of Covid 19 we understand the rules and regulations however there is a way of explaining things to customers in a polite and friendly manner. The woman appeared to be irritated that we had come to the restaurant and was too abrupt for my liking. Doing business is important at this time and upsetting customers is probably not the best idea. This is honestly something to work on for them. I will never return because of this rudeness. RUDENESS is never acceptable!

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Monstervan . 2020-10-29

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The staff of The Bothy were unbelievably rude.We appreciate that everyone is operating under very trying conditions and this must be extremely frustrating for all businesses. We also appreciate we asked for a table at 5pm and we had to leave the premises by 6pm. Instead of tutting and looking at your watch you could have just asked if we understood the rules. Instead you took our order and then your colleague came over and was even ruder. If you were unable to cook salmon or steak in under 20 minutes, why not tell us the menu would be restricted due to time constraints? (By the way, if your salmon does take 20 minutes it is well overdone!)Instead you thought it appropriate to loudly tell us that if we hadn’t finished eating by 6pm you would box our food and we would be asked to leave the premises. You also proceeded to call us after we left, in earshot of friends and family. You were also very rude to a customer on the phone within earshot of your customers. I hope your business survives this crisis, I really do, but the attitude of the staff you are employing is not encouraging customers to visit.The fish and chips we got from the other end of the street more than made up for the disappointment of being spoken to so rudely and were a fraction of the money we would have spent with you.

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Lynn F . 2020-10-24

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In general the restaurant it’s ok. Friendly staff, covid restriction really good, clean. But we came there after a boat trip cold and hungry, ordered a food and big disappointment COLD FOOD arrived. I ordered a soup of the day was tasty but slightly worm ‍♀️ My daughter kids menu Steak Pie exactly that same slightly worm although she enjoyed I can definitely say I’m not going to visit this place again.

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MonikaNowak-Edinburg . 2020-10-23

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Service was really bad! When we go in, the (b word) waitress was started shouting to us, she said that we have to wait. We come from other country so we don’t quite understand what they saying, we walked a little step forward, then the waitress shouted to let us get back! What a (f word) service! when we sat down, I asked for they to suggest us some food, one of them said what do we want to eat, she said that we can just tell her what we want to eat, and said that we are having problems with speaking and listening. Okay then, we ignored that and said nothing. we just point out what we want to eat, THEN we wait for like half an hour and still nobody serve us food. we asked for some water but they keep forgetting. undercooked fish make me sick! when we go they said nothing and looks very angry when paying, like they are afraid we don’t pay and said we’d better go now! RUBBISH!

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811amyz . 2020-10-20

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Stopped here for lunch. A great lunch menu with something for everyone. Service was sharp and the portions good.

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martinwelsh . 2020-10-18

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Managed to get in here the night before the 6 o’clock lock down. Very accommodating and lovely food.

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1m2d3b4t . 2020-10-11

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Good sized portions and really nice, quality food. Would definitely return and it was probably the best meal of our trip.

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robbiecrow-reviews . 2020-10-02

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Staff are great, food is brilliant, both food and drinks very reasonable. Had salmon to start and steak for mains. Both excellent portions and just what you want with both, steak, chips fried onions mushrooms and a dash of salad Was lush x

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858andrewj . 2020-10-01

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Walked in about 3 or 4pm on a Tuesday. Woman behind the bar was working alone. She was short with us and others but we gave her the benefit of the doubt due to covid and strict regulations (mask, sign-in, one way system). Got busy with staff and customers at 5pm when restaurant opened. We were left alone for while after being told it was table service. We asked 2 young girls on the floor if we could order food point at some point. They explained we could order at any time as we were at a table. Many were arriving now and were being turned away as there's no reservation taking/waiting list - they were sitting people outside (in cold and rain but under a tent) who could wait for a table for restaurant. At 6pm a waitress asked if we wanted to order. We asked if we could wait until 6.30pm to which the girl said YES but an old man behind the bar suddenly barked at us "there are people outside in the cold and rain waiting for a table. If you want to order, you should order now!" The waitress replied that it was fine and that there was no one outside waiting... We were immediately embarrassed and confused as to why we were being shouted at in front of a full bar of other guests. We wanted to leave but ordered, ate and left. Food was bland, bought in frozen. Only friendly staff was dark-haired-pony-tailed gent behind the bar. We thanked everyone for everything and apologised for any inconvenience but after reading the reviews see that rudeness is common here.

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rhritchie . 2020-09-22

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Very pleasant and efficient staff. The choice on the menu was excellent. I had the salmon with lemon butter which was delicious my husband had a rump steak and it was very good. There is an excellent selection of malt whisky. The Bothy has a lovely ambiance. Due to Covid 19 there are restrictions which are explained to you on entering the premises.

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Jennifer S . 2020-09-20

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We stopped here for a drink after The Lock Inn, it was a busy Saturday night and no inside tables for just a drink, but we were offered a table outside, waitress very friendly.

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MelJ470 . 2020-09-20

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Turned up without a reservation and they were full. Put our name down for the next available table and were told the wait could be up to an hour, all fair enough. Were then told we had to wait in a tent by the rear kitchen access in their car park. Asked if we could walk by the canal locks which were at the front of the restaurant (they had our phone number and could have called us) but were abruptly told that unless we were in their car park when the table was called they would move on straightaway to the next person. Went instead to the Lock pub next door where they were also full inside but were able to have a decent fish and chips on an outside table overlooking the locks within 15 minutes and with a much friendlier service!

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Sussextraveller15 . 2020-09-17

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Very enjoyable meal during a trip to Fort Augustus. We have been here before and the food never disappoints.

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Karen B . 2020-09-13

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Visited during a stay at Appin House. Food excellent, service great and attention to covid guidance spot on. Would highly recommend

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740samw . 2020-09-13

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muirin was great from the start the rest of staff were arguing it was funny Food was really good plenty of it and the rest of the staff started being fun again we liked it . Thumbs up emoji.. Happy face

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Alan952 . 2020-09-10

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Went for lunch today as there weren't many places open.The burger they served tasted like and probably was a frozen burger from Iceland.Had a look at other guests sandwiches and baguettes which also looked like they were being served on a budget.Wouldn't recommend

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Ashley_w1986 . 2020-09-08

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We had a day hillwalking on Ben Nevis. And drove to fort Augustus after. We had dinner for 8 at the boathouse and walked along the canal to hopefully find a place to have a few drinks. We entered the Bothy and the owner seemed friendly enough and said as we were 4 couples. We could sit in the conservatory. Happy days. But then he seemed to get cold feet and said we could sit outside in the cold and he would serve us there. We declined and walked along the canal 50 yards to the wonderful Lock Inn. Where the friendly staff sat us at tables where we were socially distanced and served us some great whisky and beers. I realise that the way things are at the moment everybody has to be on their toes to protect their business , but to do it in such an impolite and off hand manner left a sour taste. Thank goodness for the Lock Inn.

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jmonaghan1 . 2020-09-07

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I visited here following a recommendation. I wouldn't have thought it was possible to ruin a cheese and onion toastie but it was awful. It was so dry and squashed and tasted like chip fat. Never again!

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Wifey13 . 2020-09-07

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We ate here both nights we were in Fort Augustus. Good selection on the menu. Good choice for vegetarians. Lots of specials available as well. Staff were friendly and efficient.

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Mel M . 2020-09-04

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Food was great fish and steak pie great wait staff where not great playing with there hair mask on off took twenty minute to clear our dinner plate they stood as service station chatting playing with hair cleaned tables but not chair !! Covid

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Avril W . 2020-09-04

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Went yesterday with some friends, we were put off with some reviews last month so we never went when we were in town then. Yesterday we decided to go and try for ourselves. Glad we did, staff were friendly, food was amazing and the price was not what as steep as were expecting so an amazing visit and will definitely be visiting again. Would definitely recommend to people. Only downside was the one way system but that is understandable in the current climate.

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356deaks . 2020-09-03

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Stopped in for afternoon drinks. Looked like nice dinner menu, kitchen was closed & didn’t reopen till 5. Quite cold inside (doors wide open- not sure if due to covid).

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hrm0809 . 2020-09-02

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Dropped in for dinner after a wee trip on the Ness. First class food, highly recommended. The steak pie is one of the best I’ve every had. Will certainly be back.

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Trish J . 2020-09-01

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On my trip to Fort Augustus last year, I visited The Bothy Restaurant and Bar in Fort Augustus. I enjoyed my visit and my meal despite the fact that The Bothy was very busy and crowded that evening. While I waited to be seated in the restaurant section, I enjoyed the comfort and features of the bar. The bar area of the Bothy appears to be the original - and quite charismatic - section of the Bothy and the restaurant section, which is obviously a later addition to the facility, is more modern and lacks a lot of the charm and uniqueness of the bar area.Nevertheless, I enjoyed my time in both sections and my meal was tasty and enjoyable with good, friendly service (which was also true of the bar staff). The Bothy Restaurant and Bar is located Canalside right on the corner with the main street in Fort Augustus. It is a very convenient location for travellers and visitors to Fort Augustus.

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BillPNo1 . 2020-08-30

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Visited for lunch. Instructed to sanitise hands which we were in the process of doing , shown to our table and the person explained the one way system and how to get to the toilet. Once you've been, you need to go back out of the building, walk around and back in the entrance and re-sanitise. Not a problem. Food was amazing. My husband had steak pie, meat was very tender, best we've tasted. Portions were large, not the cheapest but well worth the money. Atmosphere could be friendlier, though I understand people are apprehensive in these times. Would definitely return.

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Pauline M . 2020-08-29

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We were lucky enough to get a table in this cosy wee pub on a busy summer, wet evening, as it is first come first serve and no bookings taken. What a great meal we had and even managed to get a table in the bar to enjoy a few drinks after. Would highly recommend.Great pub, great value for money, fantastic and helpful staff

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shels2014 . 2020-08-27

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Popped in for lunch. Great food and service. Well laid out to accommodate social distancing. Very friendly staff.

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morags2014 . 2020-08-27

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Place looked really nice, started came with main course, food was average but expensive. Didn’t offer the eat out to help out scheme. When questioned about this he just said he needs the money now and the government are just trying to look good and that it’s only £10 off your bill. Considering 4 people ate he needs to maybe look into the scheme.

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d0njj . 2020-08-26

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Visited when we couldn’t get into another local restaurant which had been recommended to us - so glad they couldn’t take us! This turned out to be the best decision of our break.Staff couldn’t have been more friendly, helpful and approachable and the welcome was very personal, despite the restaurant being very busy. The food was excellent with good helpings provided. The choice on the menu was not overly wide but included all the favourites which you would expect, which was ideal for our purposes.Great place for a visit if you are in the area.

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alastairp517 . 2020-08-25

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Just had food here on our holiday with family. We assumed they were doing the government offer ‘eat out to help out’ they were quite abrupt when we asked about it. Saying it’s only £10 off your bill when 4 was eating so clearly has no understand of the scheme and then continuing to say we need the money now is not the response I was expecting. As sign outside to say they are not participating in the scheme and being a little more polite to customers wouldn’t go a miss!

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sharonh527 . 2020-08-24

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Heard good reports about The Bothy but was not over enamoured personally. Food was OK but turned out quite expensive for lunch. Staff did not seem to be welcoming and it was more like we were an inconvenience. Only serve lunch until 2.30pm.

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476jana . 2020-08-22

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Not hugely welcoming. Got sternly told to hand sanitise on entry. And then marched to our table. I made the ultimate faux pas of taking one step towards the bar to see what ales they had and was quickly taken to task for not following the one way system. I appreciate that pubs have had covid challenges and things are different now. But that doesn’t mean pubs have to be unwelcoming. Everyone gets the hand sanitising and leaving contact details rules and does it. Food ok. They didn’t have the ale I wanted, no explanation why. Just generally got the impression they don’t want customers.

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MozDickie . 2020-08-22

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We turned up without a reservation and we’re quite promptly found a table. Very friendly accommodating staff. Food was excellent we sampled the local cuisine having haggis and Cullen Skink (I think the soup was called) also plenty on the menu kids would eat.

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esthermadeley . 2020-08-18

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what a great bar & restaurant we ate here twice on our 3 night stay in Fort Agustus, meals were very good and the staff were very friendly , got a warm welcome every time we went in.All Covid-19 measurements in place and followed to the letter which was very reassuring for me as I had been shielding for 4 months. Barman Pedro was very pleasant and funny and made you feel very welcome along with all the other staff and manager.Would highly recommend this bar/restaurant and will be returning when back in Fort Agustus.

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Rangers1967 . 2020-08-17

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Owner himself was extremely rude , all staff moody , made our dinning experience very unpleasant. Food low quality , greasy and horrible . Had to ask repeatedly for a drink as they kept forgetting . We will never come back . There are lots of other nice places around , just avoid this one

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Nata100_13 . 2020-08-10

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Verrast dat er positieve recensies te vinden zijn. Bediening waardeloos; chagrijnig en ongeïnteresseerd. Eten waardeloos. Patat in oud vet gebakkken en home made pie (taart) is niet meer dan vreselijk zout stoofvlees als soep op bord met een dekseltje van bladerdeeg. Jammer voor z’n mooi plekje. Simpele kwaliteit op tafel is niet zo moeilijk.

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Anna79Maria . 2020-08-08

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Vous connaissez Picard? C’est le paradis du surgelé à côté de Bothy, qui vous propose une pâte feuilletée décongelée délicatement posé sur un lit...impossible à définir... L’amabilité du personnel est à l’image de la nourriture : elle file des crampes d’estomac.

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indg2018 . 2020-08-08

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Ate here on 2 occasions and both time meals were good and reasonably priced . Social distancing in place and friendly staff.

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duckiederby . 2020-08-07

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A basic pub grub pub. Food hot and tasty, a good selection of drinks available. Welcoming staff Quite a few options on menu not available so choice was limited

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paulapR4087RM . 2020-08-06

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Je déconseille fortement ce restaurant. Après avoir attendu notre table 30 min, puis attendu à nouveau 30 minutes pour que l’on prenne notre commande, notre serveuse souffle sans arrêt, nous exprimant... quoi au juste ? On la saoule visiblement. La moitié des plats proposés n’étaient plus disponibles à 19:30... Plus de plats végétariens. On hésite à partir mais on reste et on nous sert une salade fade, du pain à l’ail surgelé... bref rien de bon. Pour résumer, nourriture médiocre, service désastreux. N’y allez pas!

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Discover581052 . 2020-08-05

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Accueil et service pas très pro. Pour le repas, il faut aimer les légumes bouillis non assaisonnés (dans tous les plats). Pour le prix, mieux vaut aller ailleurs.

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448elsam . 2020-08-05

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Very rude service. Blonde manager on sat 1st aug was rude on arrival. Ignored us for half an hour before us having to ask for them to take an order. Snapped that they would get to us when ready. Promptly served three other tables who arrived afterwards. Asked again to order and was ignored. So walked out without any order having been taken

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JamieB-ABZ . 2020-08-01

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I visited this place a few years ago and found the food good but service unfriendly. Giving them the benefit of doubt I went again yesterday, same unfriendly service, to the point we didn’t order food and left.

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287brentonh . 2020-07-31

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Visited this pub today for lunch. Waitress with blonde bob was abrupt & ignorant from the off. It was a big effort for them to serve us. The staff don’t wear face coverings & yet four of them reached over me to get their coats as they were going home. Only one of them actually said ‘excuse me’. Food poor quality. So much for Scottish hospitality! Go elsewhere. We certainly will be.

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Jazzyb009 . 2020-07-30

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Unwelcoming and Disinterested staff, poor quality food - kids sausages were mushy and flavourless, Cullen skink was warm rather than hot - the less said about the Lager Shandy the better! I would have mentioned this to the staff if they had ever asked how the food was or given the appearance that they cared or would have done anything to rectify the situation. We visited because we had been there previously and had a lovely time - we won’t be back - should’ve checked trip advisor before we went! Prior to reading the reviews on here we thought the abrupt nature of the staff was because we arrived 5 minutes before lunchtime service ended (this was the first thing we were told!) clearly though this is just how the staff are at the moment which really lets the business down. It would have been better if they had been wearing face masks as most hospitality staff do at the moment - at least then it wouldn’t have been so obvious they weren’t happy to have us there. So disappointing when Scotland lets itself and the tourism industry down like this - we got away relatively unscathed though unlike the poor bloke from France who ordered a coffee then had the audacity to mention to the waitress it wasn’t as he expected - he was swiftly admonished that when you ‘order coffee in this country that’s what you get’ said without a hint of a joke.. please try harder Bothy restaurant - you used to be great!

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JeniF750 . 2020-07-30

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The barmaid was abrupt and rude. Asked for pale ales told have none. Had two Standard budweisers at a cost of £8 very over priced. Even on leaving said thank you and was totally ignored. Wish we had yet walked out. No wonder the place was empty....DO NOT VISIT.

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Aligees2 . 2020-07-28

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