Cromarty Arms in Highland

Always ordered from here over the last 5 years only ever had a problem once which was rectified with a new order sent as replacement, the food is always good the chicken fillet burgers are amazing! My son says the kebabs are the best in the area!

Food was cold which is very unusual as it’s usually perfect.

Great food as always but I ordered a nann bread and it was missing

Food was amazing!! Really quick delivery, friendly driver, great quality, delicious food! very happy and I'm sure we'll order again in the future 😊

This was late and only updated delivery time when i complained it was nearly 10 mins late. And then was late again for the updated delivery time.

food was cold,dry and missing items

Delicious food as always. Thank you

Great mixed kabab and meat feast pizza. Delivery guy was very pleasant and delivered on time and straight to the door.

Delivery time stated 20:55 - 21:15. Food arrived at 22:13.

Ordered an Italian burger tonight, the meat was burnt, and so were the mushrooms. Fries were oily and disgusting.

Delicious food and always. Thank you

Very nice tasting food, decent size portions. not the first time we've been here and won't be the last either.

Food arrived on time, still hot and tasted great

Food taste great but phoned up and asked for no cheese on munch box came with cheese also comes with pot of sauce but ordered extra only came with the one

was told i would get £8 refunded for the missing ice cream - almost a month later, no refund.

Very tasty and delivered on time, will order from them again in the future. 😀

won't be ordering from here again as the food was over a hour late and when it did arrive it was cold and not even luke warm anymore definitely won't be ordering again as its not the first time the orders been super late and arrived cold when we called up they just kept saying it was on its way when it clearly wasn't

service was excellent food quality good

I would like a refund or the food delivered to my door as I have not received my order and nothing has been put outside my front door

even though our food was late it was still piping hot and really delicious and when i contacted the restaurant they were really polite and helpful and with that being said we've ordered from here loads of times and this is the first time it's ever been delayed so it hasn't put me off ordering again and I will definitely be ordering again

Delicious food as always. Thank you

Very late and everything was cold. Used to be so good! Won’t be ordering again

it took 2.5 hours to deliver the food and 4 very unhappy children

Perfect as always never had a bad meal

Food terrible, a soggy mess which most went in the bin. Delivery an hour late. I live in the same village, shocking .

Fresh and nice veggie burger with lots of salad!

great service as always, and the food was absolutely delicious can't fault these guys at all 100% recommend them for pizza, kebabs, chips and anything on the menu.

When we checked out and paid. App said 2115. Finally turned up at 2205.

absolutely brilliant service the food was delicious definitely recommend ordering from them the delivery was super quick and food was lovely and hot will definitely be ordering again

Food was good and guy was sound

never had a problem before 5odwy. the lad on the phone hadn't a clue what was going on, and the chef supposedly cooking was angry and shouting. don't take orders if you can't fulfill on time! awful service and no food.

I would never recommend anyone ever order from this place not only did they not have the food in they advertised they never delivered ridiculous

2 hours late and cold food, awful

AVOID!! Food arrived late and cold!

Great food always! fantastic service. one of my favourites on the app

Late and cold normally have great food from here but today was the worse

earlier than expected. Great quality.

Delicious food as always. Thank you

Food was freezing cold so must have been there for a while but I only got a notification to say it was delivered at 10 past 8

Delicious as always. Thank you

I'm not complaining about it being so quick . it was fantastic. lovely fresh salad. hot kebabs generous portions.

Delicious food as always. Thank you.

Our food was meant to come between 10:40-11:00pm and it ended up coming at 11:30pm ish.

The delivery was on time and I have ordered from here before and never had issues however today all of our food was cold when we got it which is really disappointing especially when you spend nearly £50 for it to all turn up cold its a shame as I did really enjoy ordering from her in the past however today has annoyed me more so with spending so much for cold food

Ordered three items, one was great, one was way off wrong and the other was stone cold and full off grease. Although one item was put right as requested, no refund was given for the cold lump of grease. LOST A CUSTOMER AND HIGHLY DO NOT RECOMMEND!

Took ages to come (more than 25 mins over the 45 min suggested time). Pizza was overcooked on the bottom so all we could taste was burnt and the chips were soft from being cold as it had taken so long to arrive.

Disappointed on the quality, been highly consistent over the last orders and great but this time lacking. Appreciate it’s a Saturday but still.

Delivered wrong food and when they turned up with it food it was cold

Delicious food as always. Thank you and Happy Christmas

Very fresh and we really enjoyed it. Definite thumbs up!

Food was tasteless, stuffed crust was hardly stuffed crust. Expensive for what we received.

Order nearly 2 hours late and wrong sauce on wrap! Please communicate with customers if orders are going to be late rather than letting them call.

waited ages for delivery, when food came was cold and hardly any kebab meat on kids meal and hardly any in calzone.

Not impressed at all. Will not order from there again. Very poor cheap ingredients. Worse than a shop bought pizza. Not hot either. Oh and the deliver driver decided to cut the corner rather than drive down the driveway and he actually drove across the middle of the f******g lawn! Caught on cctv doing so!!

I think it was the best ever kebab that I have had.

Don’t get the cheesy chips! What you think is just cheese and chips is not, it’s coated in some spice so I couldn’t eat it as I am allergic to specific spices. Tried calling the restaurant 3x for clarity to what is on it as it just says cheese and chips on the menu but didn’t answer, so no answer to what the red powder is. Disappointed! Dangerous!

The food was nice, the delivery was quick but some of the order was missing which was a shame.

Do not order from here. The food is grim.

Great communication from driver, who called to say had left delivery as instructed. Had delivered to wrong address, but called him back and he quickly returned to deliver to correct address. Good food and delivered on time. Many Thanks

Very good but didn’t get the salad

Brilliant Thank you. Delicious food as always.

Food was lovely, was a shame that we got the chips in the meal deal, but not the extra large chips I paid extra for. Other than that was great food.

Have yet to receive order, despite app saying this was delivered 10minutes ago. And no answer when trying to call restaurant

Brilliant thank you. And delicious grub too.

Poor quality, cold and very late

Order arrived in good time but wrong items arrived and then had to wait another 25minutes for the replacement. Sauce didn’t arrive and item had onions in which were requested not. It’s a good thing nobody was allergic to them! Seems to be a common issue of missing or incorrect items of late.

Was late but the quality of the food made up for it,

Food is always great and piping hot, love this place!👍🏻

Not as hot as usual,something must have happened to mixed kebab meat,lid had been removed and replaced upside down. For the 2nd time in a row, caramel chew chew ice cream was ordered but chocolate delivered. This normally wouldn't be an issue, but it's £8 a pop. At that price, I REALLY would like what I ordered

Great food, good service, delivered earlier than expected. Always impressed from pizza Roma and they did not disappoint once again! Very happy and full customer, thank you!

Food hasn’t arrived still waiting. Been over 2 hours and I have kids to feed

Order was over 1 hour and a half late. After ringing up and trying to get a refund I was told twice food was on its way. 1 hour and a half later, arrived my cold rubbish food. Would not recommend to anyone. Terrible customer service on the phone - couldn’t even speak English! Please do not order from this monstrosity.

order hasn’t been delivered, rang pizza roma 3 times and the man over the phone was nothing but rude, raising his voice telling me he is busy and saying “what do you want me to do, magic the food?” food is over 20 minutes late and i have work at 7am with a hungry mrs waiting.

Pizza cold, garlic bread cold, I asked for a garlic burger and nowhere on the description did it say the burger would have cheese on. I'm allergic to cheese so this had to go into the bin. Also the chips were a mixture of old and cold!

Usually consistently good but last night absolutely awful no care or love in the food - and it showed! Ordered fresh chicken fillet burger but given preformed cheap nasty thing instead, means not paying attention. Chips were chewy not crispy as they usually are and garlic bread had barely any cheese on it. Logged refund with just eat and won't be ordering again for a very long time. Save money and cook at home people! These cowboys can't justify the cost anymore when the quality is so bad.

Poor communication, no relish on burger, cold hard fries, an hour and 20 mins late on delivery time, no response to asking for money back. Won't use again

Brilliant delivery and delicious food as always. Thank you.

Alright pizza but we won't be back. The base was really thick and chewy, there was a sauce pot included but one had shrunk and burst presumably because it had been sat on a hot plate for so long. We were advised a delivery window of 1915-1935, having ordered at 1835, our order finally arrived at 2000.

We cycled over to Cromarty and stopped for a coffee. We sat on the benches outside waiting for opening time at 1100. A man came and welcomed us. We asked for coffee and asked if they had any cake. The man described several cake choices. We ordered coffee and two pieces of lemon drizzle cake. Well the coffee and cake was DELICIOUS. After the man (owner I assumed) was happy to guide us to landmarks in the village. We left very happy and refreshed. Will definitely go back thank you

I think the delivery guy had my order under one arm as the pizza was squashed on one side.

Cheese on the pizza was all stuck to the top of the pizza box and complained with the reply that it was still good to eat. Well if I wanted a pizza with no cheese I would have ordered it that way

Food good , missing salads Always forget something,. bag fee 10p wher is bag😀

Ordered at 6.30 delivery time was 7.55 it finally arrived at 8.35 food was like warm. Rang shop at 8pm to be told my delivery was just leaving now and would be 15-20 mins. I've said it before. If you're too busy don't accept the order. Great food just no customer care.

I wasn't able to track my order every time I checked to see what happened there were no updates only "your order is confirmed".

Delivery was confirmed and failed to deliver, I called after delivery time and was told they no longer deliver here. I was also told I have to get my refund from Just Eats

Food was great as always, we were just disappointed on it being 45 minutes late. After 20 minutes i rang up to be told it would be no more than 10 more minutes and it then arrived after a further 25 minutes.

Delicious. Better than last time we ordered from you. Thank you.

We ordered stuffed crust and it didn't come with this on all three pizzas we ordered.

We always order food for it to be 45 minutes late and of mediocre to poor quality. Couldn't be bothered to call up for them to fix it due to my pregnant wife being so hungry.

Food was lovely and they had extremely good customer service when I rang them will definitely recommend them and will be ordering in future

Pizza was so greasy it wasn’t eatable. Was meant to be stuffed crust and it wasn’t. Wasn’t worth the money paid for the whole order. Such a shame

Am highly allergic to cheese, and found cheese had been put in my beef burger. Otherwise, food was fine: burger was disposed of safely without any cross-contamination. No issues with delivery at all.

Pizza burnt crust but base soggy and almost not cooked. Really disappointing 😞

Too early. Requested 11 as in work, couldn’t eat it when delivered. No phone call or info saying would be delivered early. Not the first time I’ve had to complain about communication issues with this place, never mind the delivery. The quality of food is okay but it’s just not worth the hassle. If I order from this place again it will only be because I have forgotten how rubbish everything is. Thanks again for being consistent.

Food was really good. Pizza tasty and cooked beautifully and chips were great.

Pizza tasted great however stuffcrust was not stuffed. Chips were coated but didn't state on the app as I wouldn't have ordered them if it was. Mozzarella sticks delish, so mixed bag may try again if in the area. (Trucker)

I'd ordered 3 hours in advance, so it'd be delivered for when I finished work. I got home about ten minutes before delivery time, but by thirty minutes, the food hadn't arrived. I rang up the restaurant who said the food would be about ten minutes. I waited for ten minutes, but still nothing. Rang up ten minutes later, and they said the delivery driver was on their way. About five minutes later the food finally arrived, and the delivery driver apologised and explained that the restaurant staff hadn't bothered to send the food, but instead waited for him to get back from Metheringham.

Tried it for the first time. Pretty good pizza.

Food delivered realy quick ( less than 15mins) ,food was hot and of good quality, enjoyed it

Order took 90min from point of order to delivery and was missing parts.