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3.9

Based on 3.405 opinions finded in 2 websites

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Nº 628 in 898 in Bath and North East Somerset

Nº 125 of 180 Other cuisines in Bath and North East Somerset

CUSTOMERS TALK ABOUT DISHES WITH..oldchickenpayporkladyricelimesaladroundpotatoesfishsteakbellyroastcookedbeautiful

comment_iconOpinions

The prices were quite steap but what you’d expect for the centre of bath, food was nice, however took a while to come. Toilets were clean but a mission to get too, but nicely sign posted to tell you where to go. Service at the bar was slow only had 1 person behind the bar and he was busy making cocktails for table service had to wait ten minutes to be served. Would go again but not very often as it’s quite expensive

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Lloyd Ounsworth . 2025-05-26

MORE AT Google

Food great we had kebab sharer but service was poor no checkbacks no offer of dessert menu shame really

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Lee Harris . 2025-05-20

MORE AT Google

Really nice and very special place We spent 120 pounds for 4 All the dishes were good

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orietta godani . 2025-05-20

MORE AT Google

Great food and cocktails. Had a lovely table given after being shown original table near hen group. Just too close. Great waiter who suggested what food would go with what. Suggested great cocktails. All staff friendly and polite. Lovely place.

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Lynne . 2025-05-18

MORE AT Google

Like your hate, depending on hygiene with tree. Menu, not brilliant cocktails, good.

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delphine smith . 2025-05-16

MORE AT Google

Good food good service lovely surroundings can't ask for much more

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Martin Hopgood . 2025-05-15

MORE AT Google

Had a great night at the Botanist celebrating a 50th Birthday. We were warmly greeted by Kali who promptly seated us and introduced us to Frankie who was looking after us for the night. Frankie was great; friendly, attentive and really looked after us. The food arrived in good time, not rushed or slow and was delicious. We were sitting upstairs overlooking the bar and it was a great atmosphere for our celebration.

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Mat B . 2025-05-13

MORE AT TripAdvisor

Went for a Bottomless Brunch at Bath Botanist yesterday for a hen party. Had a fantastic time, even turned up early by 45 minutes and our table was ready and waiting. Food was very tasty and served really quickly - not much waiting time. Our waitress for the day was FRANKIE and she was just amazing. Couldn’t have been more attentive and made sure the drinks kept flowing and constantly checking if we were all ok and needed anything. So thanks FRANKIE - big shout out to you 🤩🤩

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Kerry Nowosielski . 2025-05-11

MORE AT Google

We had an amazing experience at brunch. Frankie our waiter made it a whole lot better. She ensured we always had a full drink as part of our bottomless and made our experience very enjoyable, we will be returning.

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Leanna M . 2025-05-09

MORE AT TripAdvisor

Great night at the Botanist Bath. Food and music were great, fantastic cocktails. We had a super friendly, bubbly waitress, Imogen, who was fun and helpful - made our night!

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SToriac15 . 2025-05-09

MORE AT TripAdvisor

Went for a bottomless brunch and Frankie just got the vibe. She was incredible - kept the drinks going. Such great value for money

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Lily G . 2025-05-09

MORE AT TripAdvisor

Una puerta muy pequeña para entrar. Me dijeron que subiera, mi hijo me dijo que esta es la primera cita. Probablemente del tamaño adecuado para eso. Personalmente, el árbol grande era el que más ponía, pensando en recoger polvo. No estaba contento con la elección del menú. Los cócteles eran muy agradables. El personal parecía estar siempre demasiado ocupado. Tenía una jovencita llamada Imagen, perdón si está mal escrito. Otra dama que no conozco nos ayudó a pasar por algunos de los momentos libres.

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Coastal42980262794 . 2025-05-07

MORE AT TripAdvisor

Good was cold so I'm not impressed.

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Magdalena . 2025-05-06

MORE AT Google

Bottomless brunch? More like bottomless brilliant. Leila = 5 star. From a bottomless hun x x x

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Alicia Garner . 2025-05-04

MORE AT Google

Not great. Club sandwich was cold and chewy. I did mention it but it's also worth putting up here.

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Tim Hamlett . 2025-05-04

MORE AT Google

We’ve always wanted to go to the ‘First Dates Restaurant’ and wasn’t disappointed! Lily our waitress was fantastic and so friendly! We had Prosecco on the house as we had recently got married and a ‘congratulations’ on our dessert board. The pork and chicken were delicious but the beef was a little chewy and deleted from the bill which was appreciated. The decor is stunning! The prices were good too. The toilets were clean but quite a trek :) It was a great end to our fabulous weekend in Bath.

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Lorraine Walker . 2025-05-04

MORE AT Google

Beautiful building and decoration. We visited on a Monday evening and it wasn’t busy. It took an age to get served at the bar! I was only one of two at the bar and there were 3-4 staff, but all just ignored me for over 10 minutes. We nearly walked out. I didn’t really like my cocktail, but can appreciate that it was a poor choice. I visited on Good Friday, where it was busy, but the service was the same. We booked a table, the maître d' was friendly and attentive but waited far too long to get served and just got ignored at the bar. The cocktails were delicious when we eventually got them.

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Rachel Wheeler . 2025-05-04

MORE AT Google

Food was brilliant , prices were fair and the place itself is visually stunning. OK the toilets were a bit of a trek but who cares when everything else was so good. I've not seen the TV show that they film here so it doesn't affect my judgement. I had a great evening out here and made very happy memories.

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Chris Campbell . 2025-05-03

MORE AT Google

We visited 29th April for my birthday. I was with my two daughters, two of us are vegan. We had two lovely girls looking after us who really made my day extra special - thank you! The vegan mushroom burger was delicious, as were the mock tails. I couldn’t have been happier celebrating my birthday in a beautiful restaurant with great food and lovely staff

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Lisa . 2025-05-02

MORE AT Google

I can’t stop thinking about how amazing my experience was—and it was all thanks to Theo. From the moment he approached our table, his energy lit up the room. Handsome, charming, and effortlessly attentive, Theo turned an already great evening into something truly special. He had the perfect balance of professionalism and charisma. Every recommendation he gave was spot-on, and the way he described the dishes made them sound like poetry. You could tell he genuinely cared about the experience we were having—not just going through the motions, but actually creating a moment to remember. Theo’s warmth, smile, and gracious presence didn’t go unnoticed. He made everyone at the table feel seen and valued. Honestly, I’ve had good service before, but Theo raised the bar. If you’re lucky enough to have him serve you, prepare to be thoroughly impressed—and possibly a little smitten. Theo, you’re a gem. Don’t change a thing.

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maxmason2002 . 2025-05-01

MORE AT Google

Great cocktails not the cheapest but very good - food was excellent and service was very good by lily e.

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martin richardson . 2025-05-01

MORE AT Google

5* I recently had the pleasure of being served by Rowan, he expertly poured two pints of Moretti. The drinks were perfectly presented, and Rowan's professional and friendly service enhanced the overall experience. Rowan’s knowledge of the drinks menu and willingness to offer recommendations was also impressive. It’s clear he take pride in his work and is dedicated to providing a top-notch experience for every customer alike

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corey . 2025-04-30

MORE AT Google

Rowan's awesome behind the bar! He really knows his stuff and makes the perfect drink. Had a berry colada and a pineapple punch made by him and they were spot on. Plus, he’s super friendly and makes the whole experience great. What makes Rowan stand out is his passion. He took the time to chat and recommend drinks, making sure I had a good time. It's not every day you find someone so skilled and friendly. If you want a top-notch experience, look for Rowan. He's a real asset and always gives great service. Can't wait to see what he’s got next time!

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Samuel Stevenson . 2025-04-30

MORE AT Google

I'd give 0.5 stars or less if I could. Turned up on a quiet Sunday afternoon and asked if we could sit for drinks. Waiter who was clearing glasses said yes, just order at the bar. Approach the bar and eyeballed by the waitress who was fulfilling orders, fine I thought, she will get to us when she's done this. Not the case, she's then yapping until a couple come and stand the other side of the bar to us and she then served them. We left at that point. Hugely disappointing and a big contrast to the lovely and attentive people who work at their other branches.

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Laura R . 2025-04-29

MORE AT Google

We visited the botanist for my husbands 50th birthday party and had a wonderful time. Our experience was further enhanced by our wonderful bartender Lily who went above and beyond to make sure we were looked after.

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Ella Spear . 2025-04-28

MORE AT Google

we had the best waitress Lilly, she made us welcome, was friendly and joined in the banter. Great recommendations and a fantastic host . . thank you.

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Jenny Darling . 2025-04-26

MORE AT Google

Interesting venue with very friendly staff and good food. Ask to be seated downstairs if possible because they have to carry all of the food up the stairs and ours wasn't as hot as we'd have liked...

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Dave Bardsley . 2025-04-24

MORE AT Google

Fabulous venue, lovely welcome when we arrived. The staff are helpful and attentive. The food is of great value and delicious. Full range of cocktails/mocktails at reasonable prices. Would definitely recommend when visiting Bath.

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Mary R . 2025-04-24

MORE AT Google

Eat here tonight very dissapointed. Starters was cold which they replaced waited an hour for the mains. I had fish and chips. Peas were cold and fish and chips well overcooked. My hubby had kebab which was Luke warm won't be rushing back

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Ann Kimm . 2025-04-23

MORE AT Google

Lovely atmosphere and fabulous cocktails

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ruchelle flynn . 2025-04-23

MORE AT Google

We waited for so long to be served. Burgers were mid. Not worth the price. But we liked the shared dessert and interior design. The building is huge and beautiful. The toilet is clean and nice :)

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Sammy . 2025-04-22

MORE AT Google

Really average ….. sent food back was over cooked and other parts cold Sat opposite disabled toilets place was scruffy inside and … entrance scruffy … Was there for my birthday very disappointed absolutely appalling customer service that still is continuing right up to today False promises No calls back No replies to emails for weeks The list is endless !! Absolute shambles

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Jane Benson . 2025-04-20

MORE AT Google

Loved the decor and meal but the live music was too loud and wasted my experience

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Belle Burns . 2025-04-20

MORE AT Google

Beautiful Restaurant, great vibe. They had a live singer she was Brilliant . The food was yummy and the 2 cocktails for £14 up to 7pm was a lovely touch.

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Ann Neilon . 2025-04-19

MORE AT Google

Bottomless brunch was excellent value, food was brilliant and the cocktail selection was a good variety of inclusive drinks.

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Carly Guy . 2025-04-19

MORE AT Google

First time here with my son lovely food and nice staff and the waitress lily was so friendly thank you x

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Farah Princess . 2025-04-19

MORE AT Google

Beautiful restaurant, but I wasn't amazed by it. Firstly, they had trouble finding our booking, secondly it's rather loud, so that you're almost having to shout to one another for a conversation, and lastly the service was very slow. Delicious meal, but I unfortunately wouldn't rush back.

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Louise Medlock-Manning . 2025-04-18

MORE AT Google

Highly recommended, great food , stunning building , friendly staff .

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That Diorama Guy . 2025-04-17

MORE AT Google

Very disappointed with the service food came and was offered no sauce with the mains and then when asked for them they were forgotten and brought over when only 1 person was left eating and this isn’t the first time I have had a bad experience at this place will not be coming back and for the reputation and price it’s very over rated!

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tom jackson . 2025-04-16

MORE AT Google

Very nice place , with good live music.

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Chris K . 2025-04-13

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The building is beautiful and our waitress was very friendly but there were a few issues. 1. We wanted to use our Bath Gift Card but were told they no longer excepted it despite still being listed on the Bath Gift card website 2. Roasts were lukewarm when they arrived 3. We got 3 roast potatoes between 2 adults! When I queried this they brought more which we were then charged for!

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claire mills . 2025-04-13

MORE AT Google

Came here for a 'first date' with my wife. Attentive staff and nice food. Reasonably priced.

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Carla Bailey-Mawson . 2025-04-08

MORE AT Google

Disgracefull experience My inlaws booked a table for four in bath upon arrival my inlaws both 79yrs my daughter and my niece were confronted by two guys acting as door staff/security who told them they couldn't go in. As one guy held my father in law back preventing him getting in to the restaurant for there pre booked table the other guy told them filming was taking place. Issues. 1 if filming is taking place please don't take bookings or at least inform your customers there's been a mistake. 2 door staff/security not wearing SIA licence which is a legal requirement or not even having a licence.! 3 no botanist representative/manager on site ! If your going to use your establishment for alternative users please bare in mind your previously loyal customer base especially when there traveling from a far. Also the contact info to have a discussion is either non existent or unmanned unless you want to book a table or pay you money it's just impossible Yours very irritated and frustrated Ex customer

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ian pitman . 2025-04-02

MORE AT Google

Great drinks, Shoutout to rowan for being a dope Barkeeper and getting me my drinks asap

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RandomMonkey . 2025-03-28

MORE AT Google

The food is very nice and also the atmosphere. The service however was very slow and kept forgetting orders. If you go during happy hour, they bring out single drinks unless you ask for it.

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Enver Celik . 2025-03-25

MORE AT Google

Lovely environment - great food and drinks and benefitted from happy hour discounts. The only negative was quite slow service but would certainly go there again

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Mike Clayton . 2025-03-25

MORE AT Google

I had the pleasure of visiting the Botanic Bath during a recent trip to the UK, and I must say, it was an experience to remember. While I didn’t eat anything on this visit, the drinks alone were enough to make it worthwhile. I ordered two cocktails: the Whiskey Sour and the Pineapple Punch. Both were absolutely delicious, with just the right balance of flavors that really showcased the skill of the bartender. Speaking of which, Rowan was behind the bar, and I have to say, he’s one of the best bartenders I’ve ever had the pleasure of meeting. His attention to detail and the care he puts into every drink really stood out. I’ve traveled a lot, and his expertise and charm made this experience even more special. It’s rare to come across someone as talented as Rowan, and I’ll definitely be coming back the next time I’m in the area. If you’re ever in the UK and find yourself in the Botanic Bath, do yourself a favor and try their cocktails—especially the Whiskey Sour and Pineapple Punch. You won’t regret it!

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Fatih Karabulut . 2025-03-25

MORE AT Google

All shut up now used to be where they filmed first dates

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Snippet Out doors . 2025-03-22

MORE AT Google

Lia was amazing. Brilliant service; brilliant. Lia’s attention to to detail, was second to none. It’s the little things that really stood out for us. Even got me to order a cheeky arancini when we were full. Now that’s, a saleswoman! The Botanist should cherish such an employee. God bless you Lia.

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Aki Akiwumi . 2025-03-19

MORE AT TripAdvisor

Waited over half an hour for a terrible cocktail. Found far more superior cocktails served elsewhere in town.

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Ben Perry . 2025-03-13

MORE AT Google

A small Hen group, shown to our table and we’re thrilled, as the building was beautiful and buzzing. Took over 30 mins for our drinks to arrive at the table ! We pre-ordered our food upon reservation so we anticipated the food to arrive without delay. But unfortunately it wasn’t quite what we had expected. Starters were OK at best, but the main was disgusting , cold, rubbery and revolting. We cancelled the desert and complained about the drinks delay and then had to complain about the mains, we waited a further 30mins to speak to the manager, who clearly was reluctant to come to our table. Unfortunately after such a bad experiences he had no alternative but to redeem us. Such a sad situation that killed the vibe. However, the waiter Tom was wonderful, polite and professional given the position he put in. Beautiful venue but the kitchen needs to up its game and more staff is urgently required, Might be the place to film “first dates” but sadly there will be no second date from us. 🙁

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Jaynie D . 2025-03-11

MORE AT TripAdvisor

We attended for bottomless brunch as a table of 14, we pre-ordered food which arrived quite quickly and was very nice. Our waitress pre-warned us of a slightly slow drinks service so offered to add on 30 minutes to the brunch but after 1 hour in and only having 2 drinks and 3 rounds on back order we gave up and no longer wanted to wait around. We had to ask for more Prosecco which wale were told would be flowing as the drinks were delayed, for an expensive brunch this was very disappointing. They should not book in so many tables if they know they will not be able to cope with demand, we asked for a discount which we did get although not really enough for the disappointment. I feel bad for the staff as they were friendly and trying their best but the drinks service was awful. Certainly would not recommend for a bottomless brunch vibe!

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Jordan M . 2025-03-09

MORE AT TripAdvisor

Loved it so much! The food and service was amazing, i could have eaten everything off the menu, it all looked great. The view was gorgeous seriously and the atmosphere was lovely too

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Alice C . 2025-03-09

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We visited because my wife wanted to visit the First Dates restaurant, the setting is very nice and the staff were great. My reason for an average review is that is took 40 minutes from being seated and ordering to get our first drinks, during the wait the waiter apologised and said he did not know where our drinks were. The food was good but not anything special, we had the crispy aromatic duck, is tasted good but was not crispy with un rendered fat under the skin, to make it fancy the chef ribbons the cucumber and finely chops the spring onions, this changes the whole mouth feel with out the crispy and crunchy the whole feel is too soft. The hanging kebedlbs were 9k but not as good as other restaurants that do the same. Overall it was nice but not anything special.

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Joe King . 2025-03-09

MORE AT Google

Staff were absolutely amazing but clearly very understaffed! Extremely long delays, more staff would resolve & make for a better experience.

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Colin H . 2025-03-08

MORE AT TripAdvisor

Only went in for drinks. Interior - exquisite, with plants and granary hanging from every wall. The central white picketed bar looked like a band stand and I a mere visitor to the park. I ordered the Blackcurrent mojito, a refreshing twist on an old classic. You could really fast le the tartness run up against the powerful alcohol taste. Then I had their signature cocktail, “The Botanist” - a conical flask filled with botanicals. This refreshing cocktail blends the smoothness of Bacardi Carta Blanca rum and Ketel One vodka with the floral notes of St. Germain and the delicate sweetness of jasmine syrup. Fresh mint and lime juice add a zesty, aromatic punch, while red amaranth garnishes the drink with a vibrant touch. The lemonade perfectly balances the flavors, creating a crisp, well-rounded drink that’s both light and full of character—a delightful, floral yet citrusy concoction.

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Barry Cheevers . 2025-02-25

MORE AT Google

Good food, great drinks from knowledgeable bartenders, and lovely atmosphere in a beautiful building. Will continue to return as good value and always had great service.

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Sam Brake . 2025-02-22

MORE AT Google

I used to love going in here, great atmosphere and decor and drinks.BUT the last visits it’s been dreadful, EXTREMELY SLOW SERVICE!! 40 minutes last night!! And the bartenders serving giggling woman who have come in after us!! We were a group last night and one of our group spoke to the manager about this, he actually wasn’t that bothered and we voted with our feet and went to another bar ( 2 of our group never got a drink despite being there 40 minutes!!) We won’t be back!! As per the reply from the botanist they asked me to email them which I did over a week ago and just like their slow service they are extremely slow at replying..Because they haven’t!!

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Jane Allum . 2025-02-21

MORE AT Google

Great atmosphere, interesting building. Staff very welcoming. We had food, can recommend the cauliflower cheese side and the Lamb Kofta. Reasonable prices. We went as walk in, best to book a table though.

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Nick Serioux-Smith . 2025-02-20

MORE AT Google

Waiting times were appalling, staff made more of a show of cocktail making than paying attention to what went into them. Much better similarly priced cocktail venues in Bath

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Damien . 2025-02-16

MORE AT Google

Very good food and very good service but the waiter that stood out was Tom please give him a raise also he’s very friendly chap

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Kuba . 2025-02-15

MORE AT Google

Amazing experience simply because of Tom our waiter. Extremely kind and professional man, he made valentines very special for me and my boyfriend, bringing all the banter and great service with regular and not too many checkbacks! Food was amazing also with good wait times. The lady the in beginning also explained the menu very well to us.. so nice wish we could’ve gotten her name! All the staff were kind actually! Our server Tom was the absolute best please appreciate him, wish there was a system where we could tip solely our waiter but overall it was a night to remember! 100% recommend :))

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bemy_min . 2025-02-15

MORE AT Google

Arrived full of anticipation and left disappointed. The menu was limited, the food was mediocre at best, cold and overcooked apart from the carrots which hadn't been cooked at all,and the service abysmal. After waiting 20 mins for a bottle of Shiraz we were told they didnt have any so we had Merlot. The bar staff took great pleasure in banging their cocktail shakers on the steel sink making as much noise as possible. All in all a big disappointment.

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Andrew Scott . 2025-02-12

MORE AT Google

Came for food ..was not busy ..waited 2 hours fir mains . Few items we wanted on menu not available including wine! Plain chicken hanging kebab was poor for the cost ..4 x small pieces chicken that had been cremated . Crispy and dry ..chips cold ..very disappointed 😞

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Nig Gik24 . 2025-02-11

MORE AT Google

Portions on the tight side. Service charge applied without asking and we didn't really have the kind of service I'd usually tip for. I mean, they did their job. Live music was great. Food was tasty. Didn't have loads of cocktails which was disappointing.

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Lisa weston . 2025-02-09

MORE AT Google

A 10/10 place to go out and eat the atmosphere was amazing, as well as the food we had Asian noodle salad, kebab and dirty chicken burger all which was lovely , the staff made the place really stand out Lily gave us a friendly greeting , James was our waiter who made the extra effort to make sure we had a good night by taking our photos for us, Charlie also made our night something to remember and extra special he was friendly , welcoming and went above and beyond for us. Leila made sure all our food was good and sorted us out towards the end of the meal, all staff were absolutely unreal and fantastic would definitely recommend and come again

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Scarlet Powell . 2025-02-08

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Arrived for an 8.00 reservation and nobody on the desk waited 5 minutes and despite been passed by several members of staff no-one asked if we were been served. Approached the bar staff and was told we had to wait at the desk but didn't bother to alert anyone to the fact we were waiting. Another 5 minutes passed and finally a member of staff came to ask if he could help and after confirming the reservation said he hadn't got menus but would find some and showed us to our table. We waited another 5 minutes and nobody came to bring menus or our drinks order. We waited a few minutes more and then stood up to leave no-one asked if anything was wrong. Appalling service felt so let down for my birthday treat on a shortbreak to Bath.

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Maura Sankey . 2025-02-05

MORE AT Google

Fabulous food, service and the quirkiness of the venue added to the overall feel. Definitely recommend!

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Maggie Lloyd . 2025-02-02

MORE AT Google

Lovely location and atmosphere and good food. But.... The staffing is poor, quite clearly understaffed and staff there are not very approachable and customer service is off putting. If you have a job that involves customers, a smile goes a long way. You took a job in a busy environment, kinda gotta suck it up. Such a shame.

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Luis . 2025-02-01

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Completely like an episode of monty python for a meal of six (sunday lunch post new year so not busy). Waiter didn't know a single thing about the menu so had to keep leaving to ask more experienced staff thus dding to the slow service, The Sunday roasts were cold, he didn't inform us we could get a free drink with our order until we had already received our own drinks, 3 people that had ordered mushroom pies were given spicy beetroot pies (which they didn't eat). The waiter was however very apologetic and gave us free yorkshire puddings! Luckily we all saw the funny side of the whole episode at the time but not great service.

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fiona . 2025-01-30

MORE AT Google

Visited as a group of 8 on a weekend away, firstly for cocktails and then later for food. The food was delicious and something for everyone on the menu. Really great atmosphere and decor. Staff super lovely and attentive. Thank you Matt and team. Look forward to visiting when The Botanist opens in Bournemouth.

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Samantha Wraw . 2025-01-28

MORE AT Google

Made a reservation for my family for a special treat only to wait 15 mins for a waitress to take drink order then waited another 20 mins for drinks to arrive ordered food was told very limited menu as they had run out of mains placed our order waited another 40 mins only to recieve the wrong food for my wife which was burnt to a cinder basically it was an overcooked mushroom pie with a black Yorkshire pudding and nothing else on the plate when we complained to the waitress she came back with the explanation that we was given the wrong menu and the dish ordered wasn't available anymore we declined the substitution as it had taken 40 mins for this to arrive no manager came to apologise we further waited 15 mins before I had to go find someone for the bill. We were treated awful and the restaurant only had 6 tables to wait on there was more staff messing around the bar area than serving the tables another gripe is the downstairs was empty but we was seated upstairs amongst uncleared tables and debris littering the floor? A very bad experience to say the least...please see photo of food served after waiting over an hour in an empty restaurant maybe that was the sign to leave!

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Tony Wolfe . 2025-01-26

MORE AT Google

It was very busy when we arrived but the staff were all friendly and helpful. We ordered some drinks and managed to find a table fairly quickly. The drinks were very good although perhaps a little expensive.

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Julian Harford . 2025-01-26

MORE AT Google

Would rather guide my granddad into my nan than stay here. Probably the worst customer service. Ordered 4 espresso martinis. Firstly they all came half full. Secondly, one had lipstick marks on and when we asked for a new one we were told “things happen” as the bartender poured it from the old into another glass. This was after the initial bartender complained about us ordering 4 drinks… after we waited 10 minutes.

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Adam . 2025-01-25

MORE AT Google

Pitty it started of great lovely welcome and service and food was nice but then took far to long to get the desert and was only a lunch 1.5 hrs in and not overly busy the waiter asked if we wanted anything else like we weren't waiting for our food after waiting abit longer no food In sight I cancelled the desert and wanted to leave. Plus the place could do with abit of maintenance in areas especially the entrance corridor

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Myles Cheetham . 2025-01-25

MORE AT Google

The WORST experience in Bath. People behind the bar were the rudest I have ever encountered. Half-filled drinks (poor taste), dirty glasses, very unhelpful, dismissive and obviously do not care about their jobs. Would recommend getting a tinned cocktail from tesco’s and drinking it in the rain over returning to this place.

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Sona C . 2025-01-25

MORE AT Google

Absolutely awful service from staff. Waited over 10 minutes to be served, once we got attention from the bar staff and ordered x6 drinks they rolled their eyes and said “we thought you only wanted x2 drinks!” Continued making the drinks but only filled the glass half full. X2 glasses had lipstick stains round the rim, so as we returned them due to hygiene and requested new drinks, the staff said “things happen” and poured a new one. Dreadful service and will not visit again.

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Becci Flanagan . 2025-01-25

MORE AT Google

Really good afternoon with family. Staff were lovely and warn. Food and drinks were excellent. Highly recommend.

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Charles Appleby . 2025-01-24

MORE AT Google

Awful place, dirty decor and very tired. 3 flights of stairs just to get to the toilets! Very dirty carpets and walls. What a dreadful place.

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Katie . 2025-01-24

MORE AT Google

Thanks to Jack for sorting my sister’s booking and for making her birthday super special and amazing! Apparently it was fantastic service, great food and drinks! Thanks guys <3

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Aime C . 2025-01-21

MORE AT Google

This is one of the hardest reviews I've had to write and really difficult to decide on a rating. Why? Well the experience was so mixed.... Booking was easy and arrival was fine with a friendly welcome. The ambience is great except the music was a little loud for my taste but that's minor. There was a reasonable choice on the menu given we're vegetarian and our server was efficient and friendly. We sat enjoying our drinks, chatting and peple watching (great view from the balcony). After customers on surrounding tables started being served despite arriving long after us we did start to wonder is something had happened with our order and we were about to enquire when a passing waitress noticed we were still waiting, apologised and went off promising to investigate. A few minutes later a manager came and again apologised offering us drinks whilst we waited. I'm very much of the "these things happen" school of thought so wasn't particularly bothered but we accepted their offer ordering a coffee and a small glass of prosecco (so obviously not taking the micky given the cocktails available). Anyway food eventually arrived and was good. We weren't offered a desert menu and needed to get going as we had tickets for the theatre so ordered the bill and this is where it all went wrong! Yes the "free" drinks were charged for on the bill. The server got flustered and needed to find a manager but by now we really needed to be on our way so I said not to worry and just paid it. I'd like to think that the delayed food was a rariety and being charged for complementary drinks was an honest mistake. So the dilema is what rating do I give the Botanist? Should it be 4 or 5 stars to reflect what almost happened? I considerred this long and hard and it came down to the question "would I go back and give it a second chance?". The answer is no, not if I'm picking up the tab, and I can't honestly recommend others go somewhere I wouldn't go to myself. So sorry Botanist, but it's a rare one star review from me because of that.

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Paul Golding . 2025-01-20

MORE AT Google

I brought my wife here for her birthday after watching the show First Dates on channel 4. We had been to the London First Dates restaurant as well which didn't look like the shows setting, this looked exactly as it did on TV. Great start. People that greeted us at the door and served us were attentive and kind so we had good service. Clientele was mixed from people in their 20s all the way up to 60+ which was nice to see and not all couples but groups of friends. Food was pretty good, not the best meal ever but good enough to say I enjoyed it. Overall we really enjoyed our visit to the restaurant and glad we travelled down from Liverpool, Bath itself is a beautiful city so definitely worth a trip.

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J W . 2025-01-19

MORE AT TripAdvisor

A disappointing experience. Having been to The Botanist several times over the last few years, I booked a meal for an anniversary. Upon arrival, after a brief wait at the front desk, 3 members of staff appeared and didn't acknowledge us for several minutes. Eventually when they noticed we were humans, and not being able to find our booking, we were seated. The menu is somewhat basic and "playing it safe", and didn't feel like it had changed much in the last 5 years, if at all. After ordering drinks and food, there was a brief wait for starters, which was fine. Some things to note with the baked Camembert starter were : it has gotten significantly smaller (the Camembert itself), the lack of bread included, the cranberry sauce being inside the baked portion as opposed to on the side, the lack of side plates with said starter, and the bread that the Camembert was baked inside of was so hard my girlfriend almost needed dental work after attempting to eat it. However, when it came to the mains, things got particularly poor. Roughly 45 mins passed between the starter being taken away, other couples nearby being seated and getting their mains, while we were sat waiting. At this point, I mentioned to staff that the wait was excessive. The staff did offer a reason / generic excuse, however this did nothing to fill our stomachs. We were promised food would arrive momentarily, but after a further starved 15 minutes, we informed the staff we no longer wanted to eat at The Botanist, would like to pay the bill, and leave. At this stage food turned up, but the wait was so excessive we had no interest in eating the food, and being offered the food as a takeaway option totally defeats the object of going out to eat. Credit where it is due, we did not have to pay for this awful experience, and the staff were friendly, but after said experience, we will not be returning to The Botanist again in the future. High expectations from previous visits totally ruined by an embarrassing showing on this occasion.

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James Wyatt . 2025-01-19

MORE AT Google

First of all, the place is gorgeous!! It has such a nice cozy vibe while also being outgoing and lively! We came for my mums birthday and it was the nicest meal we have been for! Our server Charlie was so lovely and very friendly and really respectful towards my family who are deaf. I also asked a lady named cali (I think that’s how you spell her name) to organise a birthday plate for my mum and it was gorgeous and she was nothing but friendly. The staff here are so lovely and it made our night

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Unicorn . 2025-01-18

MORE AT TripAdvisor

Very loud music, to the point you cant have a conversation. Extremely cold inside. And the lighting downstairs is very limited. And we were sat just over an hour for food for 10 people that was booked for. Very disappointing. And they are not fast with serving drinks either. No customer service either. Didn't see much of the waiters. And food came out with missing sides.

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Louise Pedersen . 2025-01-18

MORE AT Google

The restaurant was freezing cold very uncomfortable to eat at. All mobile heaters were at front desk ! The food very under whelming with not much favour and very basic. Would not return shame as looks nice on pictures

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Carol . 2025-01-16

MORE AT TripAdvisor

Unfortunately I was very underwhelmed with my trip to the botanist. While the scenery and food was good, the service was incredibly disappointing. Took ages to get our prebooked table and even then the service felt impersonal and unplanned. Also not accessible for baby changing, which isn’t a necessity but a shame nonetheless.

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Fletchergilby . 2025-01-14

MORE AT TripAdvisor

Great atmosphere, we were seated upstairs. Steak was cooked and seasoned to perfection, wish they had other sauces other than peppercorn though. Cocktails delicious and our server was lovely. Highly recommend, thank you for looking after us!

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Anna B . 2025-01-14

MORE AT Google

We are a group of ladies who lunch regularly. We all had something off the lunch kebab menu. The meals were good - I had the Halloumi - plus we all shared a few bowls of chips. Each dish comes on a wooden platter, which is quite heavy, with a little bowl of humous and chick peas on the side of the platter. Unfortunately the waitress lost control of two platters and one dish fell dropping humous on my friends new jacket and she managed to catch the other bowl. I do not blame the waitress for what happened as the problem is more to do with the weight of the wooden platters and there is no security for the little bowl so it is far too easy for it to slip off the board

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Claire R . 2025-01-14

MORE AT TripAdvisor

Absolutely loved halloumi kebab! Lovely staff, nice botanist's special cocktails 😊 Just the toilet and on the way there was very cold :c

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Lucky Badluck . 2025-01-14

MORE AT Google

Really nice pub with hard working staff I would recommend a visit our only problem would be the time it took to get served, they were obviously short staffed but we would definitely recommend

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Peter . 2025-01-12

MORE AT Google

Excellent value lunch deal. The food was all very tasty and the staff were friendly and helpful. Definitely recommended 👌

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Nadia Harris . 2025-01-11

MORE AT Google

Excellent value for the lunch deal and so tasty. Great service. Definitely recommend :)

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Nadia Harris . 2025-01-09

MORE AT Google

Very friendly attentive staff, food very good, Sea Bass was a bit on the small side, but however would definitely eat here again.

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Gaz Le Bass . 2025-01-06

MORE AT Google

Awful place! Went for a big family meal. Hostesses both rude, and at least not pleasant! Requested space for pram at time of booking. We were placed in the VERY loud bar area instead of the restaurant area. (Knowing we had a baby with us) Table not set out for enough people, and when staff needed to move some furniture they actually asked half our table to stand and move out of their way! Food was expensive, and very small portions for the money. The company only concerned with taking your money, and not customer satisfaction Safe to say we will not be returning!

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andy newman . 2025-01-05

MORE AT Google

We were greeted at the door pretty much straight away and taken to our table. Service was fast and our waitress Leila was very nice. Food was excellent and well priced for the venue.

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Agisagaac . 2025-01-05

MORE AT Google

Wonderful food, excellent service, friendly attentive staff

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Terence McIntosh . 2025-01-04

MORE AT Google

Following a disappointing visit a few weeks ago and a return visit at the behest of the Manager, I have upgraded my review to 5 stars. Excellent service, tasty food, and good hospitality. The Botanist is back on my return list. Many thanks.

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David Andrews . 2025-01-01

MORE AT Google

Food was cold, inattentive staff although pleasant. Tables not cleared before birthday cake brought out (of which took ages as there was no lighter). Shame as was a 21st Birthday meal, lovely venue but menu is lacking and staff need some guidance/training, for that i wouldn't return.

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ngaio danvers . 2024-12-31

MORE AT Google

Christmas meal not up to quality I had expected

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Stuart Harry . 2024-12-28

MORE AT Google

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