Bathampton Mill in Bath and North East Somerset

I had a really disappointing experience at Bathampton Mill today at lunchtime where the food was brilliant, but the service was just awful. My family had travelled quite far to see us and we had heard lovely things about this place so we thought we’d check it out for lunch. It started off well and we were promptly served our drinks and mains. However once we had finished our mains, there was absolutely no table service. We waited for 45 minutes for our pudding, even though we had already ordered it with the mains. The kids got their ice cream, but the adults were completely ignored. On top of that, they didn’t clear our plates, which we had stacked ourselves, making us feel completely invisible. It was so embarrassing and frustrating because the food was fantastic, but the appalling service ruined the whole experience. I honestly can't recommend this place based on how let down we felt.

Food was delicious, really great chicken burger! Our waitress, Farida was attentive and thoughtful and provided outstanding customer service!

Lovely meal, food was great & service was exceptional. Farida was welcoming, knowledgeable and a great host.

Stopped in for a quick coffee. Great location. Lovely stop during our walk. Friendly staff.

Excellent service from Farida. Very helpful and personable. Food was very nice too. We will be back.

Fantastic food and brilliant service from Farida 😊

Served by Farida 10/10 service food was amazing

The cost of the food was shocking. Most notably the veg burger was incredibly basic and came with only a side salad. I have never felt so ripped off. The fish dish was very tasty but tiny. The young staff were polite and hard working

Fantastic lunch - looked after so well by Farida! Compliments to Matt in the kitchen - good value - highly recommended.

Farida was the best waitress ever!

Excellent food , great atmosphere and our waitress Farida was so helpful and friendly. Will definitely be visiting again

Farida our server was very helpful and attentive

We had a fabulous early evening meal. Adrian did a great job of ensuring we had everything we needed, just when we wanted. 😃 Apparently, Matt was in charge in the kitchen and he produced incredibly tasty food. We had the Steak and Malbec Pie and the Duck Noodle Salad. Delicious 😋

Had the pleasure of dining here for a couple of nights. What a fabulous place, the location is beautiful, the staff were fantastic and the food and cocktails were amazing.

Nice and quiet place with amazing atmosphere. The staff (Adrian) were very welcoming although, we didn’t order much food the service (Matt) was good and the food was great in quality. Would definitely return.

Lovely quiet riverside bar and restaurant. Adrian behind the bar is very friendly and provided us a very warm service as did the other staff we encountered. Highly recommend 👌

Farida was the perfect host, smiley & knowledgeable. Knew her stuff & very pleasant first visit. We will be back.

Lovely meal at Bathampton Mill today, 1st time, coming here. Adrian was our server and was very attentive and super friendly. Matt the chef today, provide lovely food. We ordered from the main a la carte menu. The set menu was nice, responsibly priced but not as enticing. We had hoped our sharing platter of Raclette fondue was slightly more generous. But overall a really lovely lunch.

Lovely Sunday Lunch in a relaxed atmosphere. Our server, Maya, was attentive and very professional.

Really thought the roast would be better. Good yorkshires and vegan wellington (which was really a pie), but the cauli cheese and roast spuds were pretty bland sadly, and the spuds weren't crispy either, disappointing.

Well! What an absolutely fantastic birthday lunch we enjoyed today at The Bathampton Mill, courtesy of the vivacious and enchanting Farida, for whom no request was too much. We had some issues with the main courses, but the attentive grace and thoughtfulness of Farida meant that they were happily resolved. The atmosphere was relaxed and cheerfully family-oriented, with a lovely decor and very comfortable furniture. The restaurant was busy, but we felt no stress or fluster from Farida and the other staff. Our desserts went down a treat, and we left smiling and delighted. Our enjoyment was a testament to the fact that a fabulous server can make all the difference to a dining experience, because eating out should never be just about the food. Thank you to all the welcoming and charming staff, but thank you especially to dear Farida! Simon and family.

It's at the end of the line for the Avon cruise from Bath - you start at a weir & turn round at the next one! A really peaceful hour or so gently navigating the Avon whilst being served a hot or cold beverage of your choice, tea, coffee &/or alcohol 😁👍. Worth the money for the views from the river, with the commentary from a very knowledgeable local guide adding to the whole experience. We were lucky that we had fabulous weather so could imagine it would be different in inclement weather but we loved it 😍.

Ian Gruncell 6 reviews·1 photo £30–40 Stopped by on our way home from Bath. Ordered 2 starters, 2 burgers and 2 beers. In fairness, my wife's chicken liver and fig parfait was ok. My cheddar and port mushrooms was awful, a powdery white sauce that tasted as though it was an …More EVE Cowell Local Guide·17 reviews·48 photos 3 weeks ago New Quiet family friendly hotel. But must admit there was a wedding the next day, and they had paid for single use of the hotel and their 23 rooms. The main room where the wedding was taking place, looked beautiful overlooking the garden. …More Photo 1 in review by EVE Cowell Photo 2 in review by EVE Cowell Lauren Danielle 4 reviews·5 photos a week ago New £20–30 Great selection of food and drink. The food we had was delicious especially the sticky chicken, credit to Matt. The staff were lovely, especially Adrian …More Photo 1 in review by Lauren Danielle Photo 2 in review by Lauren Danielle Bathampton Mill Bath (owner) a week ago Thank you, and have a fantastic day! Kira Khoroshilova Local Guide·94 reviews·165 photos a month ago Lovely refurb, however, everything else was lacking. For a restaurant that is on the pricier side, you would expect a bit more. Starting from our arrival, we were met rather coldly by the front of house, told to pick any table of our …More Photo 1 in review by Kira Khoroshilova 1 Ian Gruncell 6 reviews·1 photo £30–40 Stopped by on our way home from Bath. Ordered 2 starters, 2 burgers and 2 beers. In fairness, my wife's chicken liver and fig parfait was ok. My cheddar and port mushrooms was awful, a powdery white sauce that tasted as though it was an undercooked packet mix. Absolutely no taste of cheddar or port and barely warm. I commented on this to the waitress who told me would inform the chef, but we heard nothing more. After a very long wait, the burgers arrived. Both burgers looked to be made of decent ground beef but had no flavour or seasoning and were nearly cold. The chips were barely warm, as was the greasy beef dripping sauce. The pickles just tasted like raw cucumber, with no hint of being pickled. and with little change from £70, we expected better. We won't be going back anytime soon. 😡

Beautiful pub in a beautiful location. Interior is immaculate and tasteful, food is fantastic and our server Adrian was attentive, professional but with a good amount of humour. We would definitely come back.

Lovely pub for a drink/coffee and macaroon. Great views, can walk by the river and great friendly service from Adrian.

Great food and great atmosphere. The food was very reasonable as well, we had the lunchtime offer for less than £20 for 2 courses. Farida our waitress was extremely lovely and helpful with food allergies as well. Would definitely return!

Farida was unbelievable. Thanks so much

The meal was, as usual, delicious and Farida, our waitress, was extremely attentive, very polite and friendly.

Great time had by all, lovely service

Delicious steak pie! Service always good here. Special shout to Adrian and Ryan 😊

Our server Adrian was fantastic, the food was amazingly delicious, and we had a wonderful time! I’d highly recommend it for a date or evening out with friends or family. The slow cooked beef croquettes and special slow cooked beef crostini were to die for, and the spicy prawn, crabmeat, and tomato linguine was a party for my mouth! Ryan was the cook!

This review is regarding the restaurant only. Farida provided excellent customer service and the atmosphere was nice and relaxed. The food was ok, but to be honest, it needs a bit of refinement and appreciation for attention to detail. I was unimpressed at being informed the chef could not accommodate mine and my mother's request to provide custard with our desserts instead of ice cream. How much extra effort would it have really been? 5-10 mins maximum to make from scratch.

Came here for lunch and was very impressed by the quality of the food and the outstanding service from Farida who was very attentive and friendly. Would highly recommend.

Amazing place to come after long walk (or a short walk, car drive, swim), the bar service is fantastic (Adrian behind the bar is a true diamond) and the food! Ryan is a magician. You MUST have the white chocolate crème brûlée. We’ll be coming back again and again whenever we’re even remotely near Bathampton

Helpful. Good service and flexible. Thank you

Adrian and Ryan sorted out my date night, he even gave me a candle! cheers lads

Nice food but only if you pick the right dish, many things are so overpriced but for bath on the river-front they can excuse their price. doesn’t really make it worth it, not a local pub but good every now and then for a treat, not a great treat, service ok :)

Great atmosphere, really friendly staff

Farida was the most loveliest waitress, friendly and nothing was too much trouble ⭐️⭐️⭐️⭐️⭐️

Excellent food with outstanding service from Farida who was attentive but not intrusive .. a pleasure to be served by Farida

Farida provided exceptional service throughout our visit - food was also fantastic!

Farida was amazing, such brilliant service, so friendly and helpful with the menu. A great experience!

Great Pie! Service from Farida was 10/10! A lovely hostess and helpful in every way!

My food and service was amazing, Farida did a great job and was very welcoming and attentive.

Lovely restaurant with really great food. We were served by Farida who was super nice and friendly. Definitely will return.

Server Adrian was brilliant and Matt cooked some quality scran

Quiet Monday in pouring rain, nice to get a good lunch.

We arrived quite late on the Wednesday evening but received a really warm welcome from Adrian who said we could eat in either the restaurant or bar. Service was second to none....all the other staff were extremely helpful too.

Good food, attentive service, nice atmosphere. Definitely coming back! Pub side and restaurant side. Riverside! Haha

Lovely experience here! Very scenic. The food was delicious - I had the chicken liver parfait for starter & margherita pizza for main - both were very good! They came out very quickly also. Our server Adrian was friendly and helpful.

Lovely pub with a scenic riverside location. Delicious food, friendly attentive staff. Highly recommended.

Staff are very pleasant and service was very good. I had the squid for starter which was lovely and the prawn & crab sandwich for the main which was very nice but could have done with a Marie Rose sauce on the side

Great selection of food and drink. The food we had was delicious especially the sticky chicken, credit to Matt. The staff were lovely, especially Adrian

On a canal boat holiday and fancied Sunday lunch fantastic looking venue soon found out it was all fur coat and no knickers!!! Very disappointed with the food at best it was Luke warm which totally ruined it for us and for the price we expected more. It could have been so good but fell short. Staff were very helpful especially Ollie T who attended to our every need. So my advice is go for a beer but forget the food.

The food was delicious and nicely presented thanks to Matt. We ordered and paid at the table using the QR code and it was quick and easy. The server - Aiden was friendly and polite and drinks came quickly. I had the Panzanella salad with goats cheese and it was fresh and full of lots of tasty ingredients . Hubby had the Belly pork with scallops and was extremely happy with it - the best he’d had in a long time ! We will definitely be back.

Nice view by the river. Adrian Nembhard provided excellent service and was very friendly. The food was very good with scallops that melt in your mouth! They have a nice beer and cider selection too.

Very nice pub! The staff were super friendly (especially Adrian Nembhard) and the food was very tasty. We would definitely recommend this pub for anyone in the area.

We had a fabulous sunday lunch today with an incredible roast with a fabulous recommendation and excellent service from Amelia.

Fantastic roast! Farida was super attentive and did a great job at looking after us 😀

My waitress Amelia was very nice and food was brought out at a good speed

Food was delicious and our waitress Amelia was lovely !!

Down from Newcastle for a few days, popped into Bathampton Mill for lunch. Found the food excellent as was the girl Amelia that served us.Would definitely recommend it

Visited this pub again and it was just as good as our previous visit. Great food and very good service. We were looked after very well by Amelia. Would highly recommend

Came to Bathampton Mill for lunch, food was lovely and the waitress Amelia was very attentive and happy to help with the menu choice. Would definitely recommend.

Good Sunday lunch and very plentiful. Lovely location. Great Saturday lunch a month later!

Lovely place, warm and welcoming. The food was to die for and Farida was excellent. Very attentive and everyone in her section was complimenting her on her service. Highly recommend!

Fardia was a lovely host today, extremely lovely and sweet. Food was absolutely delicious as always, especially the camembert for two.

Nicely decorated, good food and service.

Great food and atmosphere and we were very well looked after by Hattie who was super attentive. Glad we came

Excellent lunch enjoyed by all of us

We enjoyed an excellent meal here and were served by the lovely Farida, who was attentive and polite.

Quiet family friendly hotel. But must admit there was a wedding the next day, and they had paid for single use of the hotel and their 23 rooms. The main room where the wedding was taking place, looked beautiful overlooking the garden. Nothing seems to be too much to them to try and accommodate their client. Quite rare nowadays.

Absolutely shocking food for the price. The tables and chairs were dirty and the cutlery had dried food stuck to them, very sadly we wouldn't visit again, we used to visit regularly but tried again and we were very disappointed. Save your money for somewhere else. Food does not replicate price, drive on by.

Table and chairs dirty and food mediocre at best. Chips were like they scraped the bottom of an old chip pan. Certainly won't return.

What a shame because this pub is beautiful and in a fabulous location! The cutlery was filthy with food stuck on, the chairs were disgustingly dirty, a hoover and a clean every evening wouldn’t go a miss! The water was warm, the floor had food stuck to it all over, the chips were scraps left over and a tiny handful, steak was nice but had half a mushroom on my plate. Extremely dissatisfied and disappointed as my parents treated my son for his 2nd birthday and paid for me also, it came to £100 and they only removed £4 for the chips. Avoid at all costs at least till it gets new management or they start really taking pride in the place. Don’t waste your money like my parents did!

Confused service they did not know what was going on, over 40 minutes to get dessert 🍰

Hattie served us tonight, fantastic service and I hope she enjoys her travelling!!!

Hattie our waitress was brilliant. She was very attentive and she made us laugh. She is an asset to your pub.

A nice pub but wouldn't arrive hungry, even if the pub is quiet it takes over an hour between starter and a main. Chicken burger was almost cremated. Luckily it's nice having a pint by the river

Better food by far at the George Inn down the road. This place is really expensive. Nice location for a pint in the sun by the river, with the pub being quite out the way, but in an incredibly scenic spot.

Lovely refurb, however, everything else was lacking. For a restaurant that is on the pricier side, you would expect a bit more. Starting from our arrival, we were met rather coldly by the front of house, told to pick any table of our choosing (all of them looked like they had not been cleaned in a long time, with stains all over). There was no cutlery on the table, turns out we had to go get our own cutlery from the front of the restaurant? The Sunday roasts were very mediocre, although cost over £20. The beef was overcooked. Our cokes were served in glasses that had just been out the dishwasher and had a super chemically smell, I did ask to change them and we got new ones, but it just added to the list of little red flags. All in all, I think the Bathampton mill can do a lot better, and I hope they do. We live right next door and would love to come back once the price point reflects the experience.

We have a lovely lunch in this beautiful pub. Service was quick and friendly. Food was excellent. We had chipotle sticky chicken, padron peppers and halloumi fries as starters, all perfect. Main courses were fish and chips - great batter, dirty burger - tasty and juicy and Margherita pizza - stonebaked and yummy. Exceptionally good service.

I love this pub outside Bath. A fantastic friendly & wonderfully designed pub full of atmosphere and a friendly atmosphere. Very close to the river so great location if you want to use the river. Interior design is lovely. Food & drinks are nice too. Avoid entrance via toll bridge.

Cool place to enjoy food and drinks!

Enjoyed our visit very much. Looking forward to seeing you again soon 😀

Absolutely lovely experience. The venue is stunning and the views are incredible. The staff, food, drinks and atmosphere is extractul what’s needed for a lunch with the family. All of our needs were met and couldn’t ask for more. Definitely recommend.

Absolute Rubbish- over 1 hour 15 minutes between starter and main. Many people asking if they had been forgotten. Overpriced thin sliver of liver pate and even smaller bit of bread over £7.95. I have been before and don’t know if under new management but moved from 4 to 5 star to 0 if I could give it. Won’t be back

amazing food and really nice staff

lovely spot on the river, plenty of space and the food was to die for. give it a visit if you are nearby as im sure you will enjoy it

Must visit place if you are in bath the scenery is amazing food is a delight and the staff are so friendly it s just amazing!

Food was terrible. chips soggy, fish oily/soggy. burger they use hamburger meat not a crushed beef patty. wait times 40m per meal. inside stunk of urine.

Unnecessary wait for food. Nice location.

lovely service , quick and thoroughly enjoyed my meal. Lucy was incredible , so attentive and very friendly she had good knowledge of the menus too . 10/10 would recommend:)

really yummy food , amazing service and everyone was friendly and polite. would recommend the chicken burger and steak .

It was a disaster. Firstly, the food order was taken, then throughout the next 40 minutes, staff kept returning to say the food we'd ordered wasn't available. 3 of us had to reorder. First no pizza bases, then no burgers. Coeliac in the party too which was advised when we booked - menu makes no reference to GF options, we were just given some iPad with ingredients to trawl though. No guidance, very little options given the chicken was also not available. Really unacceptable to expect teenage (or any for that matter) coeliacs to be identified, isolated and treated in this way. Why not just identify GF options on the menu like Veg/Ve? Then, it took absolutely ages to come to the table; and came out at different times. The first people had finished their food by the time the last order arrived. This was a family reunion with family having travelled from Wales. When you're spending >£200 on a meal, you expect much better. No table service for food order or drinks, which as a table of 8 was a nightmare trying to order at the bar and then have to reorder 3 times. When the food eventually came, it was utterly dreadful. Chips were stone cold and had to be returned. Sea bass was stone cold and was microwaved as "it was the last portion of fish". Noodle salad was not even fit for the dog. Seriously, the dog would even eat it! The duck was disgusting, raw fat an inch thick and the edges were dried out and unedible. Literally was more like road kill that has been baked in the sun. And added to that, the noodles weren't cooked - still crunchy. The battered fish was soggy and oil drenched, with flour still around the fish, soggy cold chips. And lastly the dirty burger was overcooked, cold and not edible. It really was the worst meal we could have ever imagined and not worth a penny of the £200 we paid. The only edible item ordered was the carrot soup. Waiting staff weren't very helpful, the general manager was apologetic.

Fish and chips is advertised as 'Freshly battered line-caught cod & chips Minted pea purée, house tartare sauce, charred lemon'. The portion of fish and of chips were both extremely small. The minted pea purée, house tartare sauce and charred lemon were all missing! When I complained that this was the second time that this had happened, the manager initially denied that they did take away meals and then said he would investigate and attempt to 'get it right going forward'. Nothing about recompensing me for two awful meals and experiences. So much for customer service. I live locally in Bathampton but will definitely not be ordering from here again, nor visiting with family for a sit-in meal or drinks. Terrible customer service. Poor value for money. Avoid.

Take away meal was poor quality and some food entirely missing. Avoid. Fish and chips is advertised as 'Freshly battered line-caught cod & chips Minted pea purée, house tartare sauce, charred lemon'. The portion of fish and of chips were both extremely small. The minted pea purée, house tartare sauce and charred lemon were all missing! When I complained that this was the second time that this had happened, the manager initially denied that they did take away meals and then said he would investigate and attempt to 'get it right going forward'. Nothing about recompensing me for two awful meals and experiences. So much for customer satisfaction. I live locally in Bathampton but will definitely not be ordering from here again, nor visiting with family for a sit-in meal or drinks. Terrible customer service. Poor value for money. Avoid.

Cracking Sunday roast! Came here with my partner, we both had the beef which was just perfect. Portion sizes were also generous! Will definitely be back.

Staff weren't particularly welcoming, didn't appear interested in us.

Lovely setting by the river. The food and service was excellent.