Based on 6.614 opinions finded in 4 websites
Opinions
Stunning location, lovely staff, disappointing food: vegetables overcooked, fish uninteresting. Great place for a drink with a view but it's our second time eating there and we won't do it again.
Catherine B . 2025-03-14
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Fantastic food and great service with a smile thank you Emily
Pippa Hastell . 2025-03-11
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Lovely setting next to the Arun river and nice pub overall. Their food was decent and the service was good. We went during the week off season so was only a little bit busy but I imagine it gets packed in summer and during the weekends.
Eric W . 2025-03-10
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I love that place - it's beautiful and the staff are amazingly 👏
Claude Paradis . 2025-03-07
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This pub is a great spot on a sunny afternoon , mid week is best less busy , friendly staff and dog friendly too , . Sadly food really wasn’t up to scratch, lack of presentation, burger was nothing special Cheap Macdonald type fries and no garnish . Expected more for £17.25 Good selection of local ales But the view made up for it .
Andy David . 2025-03-06
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Gorgeous rustic surroundings, warmly accomodating staff and efficient service during a very busy Sunday lunch service. And appreciate it so much that we weren't rushed out to make way for another booking.
Natalie Vincent . 2025-03-04
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I am sure that this is a lovely place in summer, sitting out by the banks of the River Arun. In winter, less so. Only one member of staff on view, average food and the disabled parking (badly sighted) almost in the next parish!
Sally S . 2025-03-04
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Booked a table 4 days in advance to take visiting family for lunch. As weather was nice I knew it was going to be busy because of the location next to the river . When we turned up and checked in for our table we was told there was nothing available even though she could see we had booked. We was told that we could either try and find a table in the bar side and wait or we could wait outside and if one became available they would try and get us in. I’m quite an easy going and understanding person but my 2 biggest put offs are 1. We booked they accepted so therefore expect a table within reason for the time we booked for and 2. Being told to hang about and wait and they would try and get us in. I’m not sure how many other people they said that to or where we are in order of being sat down but in the mean time expected to buy countless drinks waiting for a try to fit in . Normally I like coming to this pub but unfortunately it has left us a bit disappointed and unsure if we would return .
paulbKent_ . 2025-03-04
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A pub with a great location overlooking the river Arun. A large river-side seating area that is south facing. There is a bar area immediately inside and a separate restaurant area. We recently held an event here and the staff were really helpful and well organised. Parking is good and it's dog friendly.
Ben Elliott . 2025-03-02
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Came as a group of three adults and two children. Food very expensive for what it was. Husband had the fish and chips - he got about six chips which were hard and pretty inedible. Kids were due to eat free due to a promotion. I checked this with a member of staff who confirmed it was available. However when my husband went to pay the bill he noticed the kids meals had been charged for. Customers shouldn’t have to highlight offers and then double check it’s been done correctly. We would never return here for food due to quality and price but would for a drink in the summer due to location. It’s such a shame as it could be lovely but is being let down by not meeting the simplest of things.
Waking Up To Autism . 2025-03-02
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We visited for dinner. We booked for 5.30 and chose to sit in the dining area where its table service. After being seated we waited almost 30 minutes before we had to ask a passing server to take our order. Our food arrived quickly but before our drinks and even then we had to ask if we could have our drinks. I ordered the slow braised beef shin which tasted nice but I had 5 small chunks of beef and 1 and a half slices of carrot so I’m not sure what the almost £20 price tags was for. My partner had the double cheeseburger which he enjoyed but there was barely any cheese on it. A server came round and lit candles on every table except ours. When the server cleared our table she asked if we wanted a dessert menu to which we said yes but then after 10 mins or so we had to get again flag someone down to ask for a menu. A server then came to us and asked if we wanted to order our mains even though she’d walked passed us eating several times. We both had a nice sticky toffee pudding, good portion size, just would’ve been nice to been passed our spoons and not had them dropped on the table in passing. We asked for the bill twice and then eventually when we got it we asked for the service charge to be removed which they did straight away without question. We wanted to explain the issues we’d had but we didn’t feel they wanted to know and felt a bit dismissed which makes us think it possibly happens fairly frequently. We noticed most tables even big ones were having to wave servers down. We then had to ask for the card machine as again they didn’t bring it over. Overall the food is nice although the beef shin was very disappointing due to the lack of main ingredients, but the service was extremely poor and for this reason we won’t return. We would suggest having set servers for set areas and hopefully this would stop customers feeling invisible and unwelcome, or stick to just having to order at the bar / via QR code.
amy brown . 2025-03-01
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Visited for anniversary lunch on Tuesday. Food was great, everything was cooked to perfection. Service was a little slow even with few customers.
Alan . 2025-02-27
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Six of us were celebrating a family birthday and we were all very pleased with our meals and the excellent service we received. Would highly recommend The Black Rabbit.
Neil . 2025-02-26
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Perhaps the best setting for a pub meal in Arundel. Situated on the River Arne, with views of the castle and big views across reedbed and marshland - the location is matched equally with incredible customer service and excellent food. Easily my go-to when in the area.
Lukecp76 . 2025-02-24
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Great food, plenty of parking and great views
Dave Murkin . 2025-02-19
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Fantastic pub in a great setting with brilliant service and lovely food. Would love to see a prawn baguette or sandwich on the menu
James Wickerson . 2025-02-18
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Nothing worse than paying 8 pounds for a quarter of a slice of cheesecake. The spoon and the ice cream were bigger. The service could be better. Different people serve you without understanding what the customer has ordered. The salty meals to share are good. The cheesecake was a huge disappointment.
Miralú Morly . 2025-02-16
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Fabulous roast dinner the best roast spuds I've ever eaten outside of my kitchen. Huge portions. Well cooked meat. Just yum! Staff were all friendly and helpful. We will return.
Tamara . 2025-02-16
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came today, valentine’s day. brilliant service from peter and amazing food. only been a few times as it’s about an hour away but always worth it!
Freya Sharkey . 2025-02-14
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We called two hours before we wanted to come on Valentines Day at lunchtime and were able to get a reservations quickly and easily. Despite the large party at the bar the service was efficient, and friendly. The food was delicious and the view over the Arun and of Arundel Castle was beautiful. My mother in law ( 96) had been there many times but ours was the first time. We will be back. !!
Cyndie . 2025-02-14
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The best gluten free fish pie I have ever tasted,
Claire Jordan . 2025-02-11
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From when I've been on the past but it was closed for a refurb this time 😪
Jo . 2025-02-10
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This is a central meeting point for our group of friends and we love everything about the place. Food is very competitively priced, good quality and often from local producers. The staff team is very welcoming, particularly to dogs. We have visited on a number of occasions and no doubt will continue to do so.
Angela Cross . 2025-02-04
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Amazing food and a fire place to warm ya cold bits
Danny Dawes . 2025-01-26
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Wonderful service. Great food. Ideal location.
Sam Horne . 2025-01-26
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Been waiting for hot drinks for 40 minutes, had to go and ask for it twice, the same guy who took the order asked me what food I ordered…I never ordered food.I been here three times and the food and service is mediocre at best days.
Twobros Dm . 2025-01-25
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Staff were amazing loved that it was dog friendly food was brilliant my husband even got called handsome so he was chuffed ! Haha Overall amazing place to go and eat !
Kelly Beevis . 2025-01-21
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Beautiful pub/ restaurant. We have roast beef and fish and chip.The food look and test delicious that we start eating ... sorry, no photos were taking.Good wine (New Zeland) and the service was super quick. Sticky toffee pudding was amazing! The apple pie was nice too. Price wise average ££.The area is really nice, you can enjoy a walk with your dog. The pub is dog friendly, next time I will bring my dog!
Caro Billings . 2025-01-19
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Best brownies on earth!!!! Roast was amazing too
Zovie Saw . 2025-01-19
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Fantastic service from Emily. Thank you so much. Food , drink service and atmosphere as always superb. Our friends bought their dog so we sat in the downstairs area and it was amazing with all the well behaved dogs and their owners It's lovely to sit outside in the summer times as well Keep up the good work and well done
victor john . 2025-01-18
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We have eaten there before and it was really great. Venue is amazing especially in summer. Very busy over weekends. Service is good however food takes a long time to arrive due to busy periods.
Jane Wicks . 2025-01-15
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Had a lovely catch up with friends at this pub. The table location was great as in a quieter area. We werent rushed on the table until just over 3 hours which was really good as we had wanted a good catch up with friends from abroad. The staff were all really lovely and friendly and nothing was too much trouble. The food was overpriced for what you get.
JCP 007 . 2025-01-13
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Beautiful pub over-looking some wetlands, separate coffee Bar area.
Andrew Brooks . 2025-01-13
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A lovely venue. Good service. Nice staff, but the food is not up to much. We all had roast dinners. Meat and veg were ok but the roast potatoes were so dry and shrivelled they looked as if they’d been cooked weeks ago. Yorkshire puds were stone cold and very dry. The food wasn’t terrible - it just wasn’t very good. But it’s a very nice place and the service is good
Supergirlme11 . 2025-01-07
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" In the Black Rabbit family we think that no one should be alone on Christmas Day, so we have some news… If you or anyone you know will be on their own, we have a complimentary 3 course meal at our community Christmas table with a few spaces still available! Please get in touch if you or one you know are interested, and we can make some Christmas’ that little bit more special " Unfortunately I was once again alone on Christmas Day ( apart from the dog ) so I took advantage of this incredibly generous offer. It was an amazing experience. The food was superb . The staff were very friendly and accommodating and I was made to feel very welcome. Your generosity is legendary. You really made my Christmas ' that little bit more special '. Thanks so much.
Peter B . 2025-01-06
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My husband and I dropped in for lunch after long walk with our dog. The pub was a delightful find. The staff couldn't have been nicer and the food was amazing.
Yvette Leavy . 2025-01-06
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The staff were the most important part of my visit. They were attentive without being overbearing. Polite informative and available. The food and drink were equally as good, good portions sizes and well presented with any unnecessary frills. I will definitely return here, not just to collect the beer glass I was given and the left it behind 🤦🏽♂️ Thank you for a fabulous experience.
Chris Turner . 2025-01-05
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Staff were good; friendly and polite, and service was fairly quick. The food and wine were all average. Not bad but not great. Portion sizes weren't the biggest and it was quite expensive for what it was. A very average experience overall. Previous experience of the Black Rabbit was a Sunday lunch which was better so maybe this was the exception...
Derm90 . 2025-01-03
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The food was absolutely lovely, some of the best sticky toffee pudding I’ve ever had, the atmosphere is warm and welcoming with very friendly, relaxed staff. Considering all of this, everything was really reasonably priced as well - we thoroughly enjoyed our meal and will be coming back!
Maisy W-J . 2025-01-01
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By the river. Enjoyed the visits on both occasions, inside and outside by the water
David Harding . 2025-01-01
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Great place and food - always packed
Steve Partridge . 2025-01-01
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A nice pub, we just went for drinks. Shame that they'd run out of all ales on tap and despite having the barrels, hadn't changed them. The house lager was very nice though.
Kathryn Chalkley . 2024-12-31
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We didn't book on New Year's Eve and thought we would try our luck here with some lunch after a walk. There were 5 of us and 2 young children. The gentleman behind the bar greeted us and nothing was no trouble. The food was amazing. The venue is stunning. Will definitely recommend!
Hannah Whelehan . 2024-12-31
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This was my first visit, but was with folks that had been before, Despite being incredibly busy the attention from the staff was second to none! My only comment - Toilets - I used both WC's whilst at the Black Rabbit and they both need attention, from a maintainance perspective ( both had broken items ) Toilets should be checked more often during busy periods
Phil G . 2024-12-30
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We were dissapointed to have booked a table to find out you are only given a 1hr time slot (this is not explained at time of booking online). One hour is not enough time to enjoy a meal, especially given the fact this is quite an upmarket pub.
Harry Gibson . 2024-12-30
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Lovely, friendly staff. Food was delicious and served promptly. Good selection of food choices available. Lovely children’s outdoor area. Beautiful scenery by the lake.
R C . 2024-12-30
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Went to this recommended pub. It was in a beautiful place,nice & peaceful. The drinks were good. But only accepted card payments. Likely I had a card on me, but not pleased...... What would have happened if I only had cash ? Won't be going there again because of that. I don't like to use my card I'm old score,I like cash. Not everyone uses card payments. So sad that this is the future of a cash less society. People should have a choice in how they pay.
Kath Knight . 2024-12-30
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We came as a party of 9, we’d book earlier in the day online and I’d also called to check how the pub deals with allergies and intolerances as one of our party is celiac. The phone call was great and we were well assured that all potential possibilities and risks would be avoided for the member of our party. When we arrived we were greeted and once again assured that he’d be okay and good to eat in your establishment. A member of the team went through the menu with him from start to finish and made him aware that he could kind of pick and choose his way around a roast and essentially build his own, the service was top tier and The Black Rabbit food was amazing!!! We will definitely be returning in the near future.
Matthew Kirk . 2024-12-29
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Nice food, friendly staff, plenty of parking, nice view of the castle lit up at night. Toilets needed some attention.
Vickie Fox . 2024-12-28
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Just had Christmas lunch which was fabulous, everything was cooked to perfection and the service was first class. Cannot speak highly enough, Merry Christmas to all .
Sue Tribble . 2024-12-25
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We were a table of 8 people and the opinion was unanimous, general disappointment! I chose the vegetarian dish, tasteless! Dry, no flavor I don't even mention the presentation my salad came straight out of the bag Poor quality pub To flee
STEPHANIE LOEHR . 2024-12-22
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Returning after 30 years to the Black Rabbit, to celebrate my daughter's 21st, was fantastic. The food was really good ( 3 of us had the beef shin) What's special about thd Black Rabbit is its position on the Arundel River with fantastic views of the castle and the birds and canoeists enjoying the meander.
MrBryan6906 . 2024-12-21
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Such a lovely meal, delicious food and Ian was a fantastically friendly and welcoming waiter. Would definitely recommend.
The New Forest Christian Camp . 2024-12-17
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Despite two years in a row of an increase in people using cash there are places that stick to the post covid snobbery of turning away potential customers if they can't/won't pay by card or phone. So it has to get a one since they would not even serve us.
cosy home . 2024-12-10
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Excellent Sunday roast. The beef was cooked beautifully pink, portion size was good. Ordered an extra side of pigs in blankets which were delicious. Very busy and popular, but service was excellent (well done Peter, very friendly and attentive). A great example of pub grub done right and providing value for money. Top marks.
James . 2024-12-08
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Great location, absolutely stunning. But the food is quite expensive. I ordered a cheese burger for £18 and I was given a kids burger. Also, when I left to take my daughter to the toilet and asked that they leave my plate as I wasn't finished. Yet, when I returned, guess what?! Gone. So not the best experience unfortunately. They did give me a free desert to try and make up for the mistake. That was actually quite nice.
Grum Bond . 2024-12-03
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I did think the food was expensive. Also service charge added
Deborah Lee . 2024-11-24
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Disappointing I'm afraid. Ordered drinks at the table and the first two draught beers that I chose had 'just run out'. The drinks then took a long time to arrive. Other diners got their drinks directly from the bar. The food was average. Service charge was added. I expected better, as the place had been recommended.
Wilf Willis . 2024-11-24
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Great food, fantastic service and such a beautiful setting
daniel simmons . 2024-11-21
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Delicious food, friendly staff & a warm vibe! Really recommend a roast dinner here. We’ll be back!
Rebecca Combe . 2024-11-17
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Recently been to the black rabbit twice, once I had the club sandwich which was lovely and the second time fish and chips. Just wanted to thank our waitress Sam who was really lovely, efficient and accommodating. She made our experience enjoyable
Chelsie Mold . 2024-11-16
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Best pie ever. Excellent service. Friendly staff. Recommended and definitely come again
Graham MacAlister . 2024-11-14
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Pretty naff place to be honest. Nothing really great about this pub aside from the views. Very busy and you spend more time trying to win a battle with others for a seat then enjoy a drink.
Ashley White . 2024-11-12
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Arrived, dog friendly. Way too hot, woodburners and heating on. It wasn't that cold outside. Very uncomfortable to sit in. Maybe heating was on for staff all in t.shirts. Drinks were nice , food expensive so we didn't eat ..and oh yeah They don't accept CASH . !!!
Senara . 2024-11-11
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Haven't been here for a while but glad we returned. Nice location next to the river. The food has got fancy and tasted amazing. Drinks are a little pricey though. Would recommend venue.
matt kingston . 2024-11-11
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Food was awful. Terrible quality. The fish pie was like a cheap ready meal and the same with the other dishes. Service wasn’t great but it was the price and quality of the food which was the real issue.
Sally Cleaver . 2024-11-10
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Been for a lovely walk in the area, Stopped off for lunch and a drink ,excellent service and beer ...Will return
Nigel Page . 2024-11-08
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Booked a table for my husbands 20yrs in services for ten people a month ago the night before The black Rabbit decided to cancel our table due to booking being to late now.. What a joke....
Donna Fish . 2024-11-06
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Great place, really friendly and helpful staff, brilliant food and really quick to come out of the kitchen. Would really recommend!
Arthur Whittington . 2024-11-01
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A very large riverside pub. Very dog friendly, the waiter loved chatting and cuddling our dog. Service was very good and the food came out quickly (although it was a quiet Monday evening, so not Sunday lunch). It gets absolutely heaving and booking is a must. I felt that the food was a bit over priced. Duck confit, mashed potato and red cabbage, with gravy was over £20, and portion size was ok, but not generous.
Robin Smith . 2024-10-29
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After having a meal here I almost ended up in hospital food is not cooked properly or not hygienic, I called up to explain this to staff the next day they was rude and blunt. Never eating there again! Avoid at all costs
Joao Fernandes . 2024-10-29
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Lovely setting by the river. Small playpark for the kids. Kids menu. Food was dire. Came out after 5mins. Total microwave food like you'd expect at a chain pub. But at gastro pub prices. Kids couldn't finish their meals. Despite 6 or 7 staff hanging around the tills I had to order at the bar and carry a heavy tray of drinks back to my table in the garden. Shame.
gerald97011 . 2024-10-29
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After eating here I was sick for 3 days. I called the staff and they where very rude. The food took along time to arrive also. Just avoid.
John Entrobang . 2024-10-28
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A welcome respite at the end of a hike. The pie was good but the hake with samphire was shockingly bad - the hake was clearly not fresh, rubbery and tough. A shame.
Samantha C . 2024-10-27
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Just a lovely lovely pub! Beautiful views, delicious food and wonderful staff who couldn't do more for you.
Vix Kerley . 2024-10-26
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I'm in total shock. The Black Rabbit has stopped serving Guinness and have replaced it with some ersatz concoction called Outland Stout. Please don't do this. Thanks for the reply. GL with St Patrick’s Day
Steve Peterson . 2024-10-18
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Yes, sunny spot by the river. Otherwise, nothing to recommend. Zero draught beer, and it's not even the weekend. Given the state of the waiting staff, glad we didn't order food. Waste of a good walk, when same distance would have taken us to The Brewhouse. These guys are sitting on past reputation. Lesson learnt.
A F . 2024-10-11
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A delightful location for a bite to eat and a few drinks. Very pleasant atmosphere.
Peter Callwood . 2024-10-10
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Great place to have a bite or a drink along the river...
Mitko Stoilkov . 2024-10-05
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Great pub, gorgeous views over the river, plenty of outside seating perfect place to have a cold drink on a warm day after a good walk around the area .
Sherryl Houchin . 2024-10-02
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I had just visited the Sussex Arundel WWT (excellent!), and The Black Rabbit pub was signposted close by. It was 5pm on a Friday afternoon. The outside is so pretty, which the outside seating overlooking the waterway. Inside, the pub is clean and charmingly friendly. Front of house staff are nice. The menu was great. I had a homemade chicken and bacon pie on a smooth mash with peas and gravy. Very wholesome. There was a good wine selection and of course an excellent range of real ales. The Black Rabbit is a must if you visit the castle, and you really should support the excellent wildlife wetland trust nearby.
TMB Banks . 2024-09-30
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Delicious pizza, great beer and amazing scenery.
A. Borowa . 2024-09-29
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Extremely busy but service and food first class. Recommend the Sunday roasts especially.
DENISE TURNER . 2024-09-29
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Staff were very friendly & helpful but looked over worked, could probably do with another pair of hands or two. Location is amazing, right next to a river with plenty of seating. I had the steak which was overpriced for what I got, very fatty. My partner had the veggie curry which she thought was lovely.
Jack Hopkinson . 2024-09-29
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Lovely location, nea the river, overlooking Arundel castle. But the food is really poor quality for the money. Chips from frozen bags, stale buns for the burger, really poor ingredients, even the ketchup was dodgy as hell. Really wouldn't stop here again for anything other than a drink. Pity. The 3 stars are for the location and fast service only.
Lisa Grayston . 2024-09-28
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Lovely pub by the river, lovely.
neil varney . 2024-09-27
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A massive pub with a great location and facilities, suitable for everyone! Lovely scenery and great food!
M Ti . 2024-09-26
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Great location had a lovely Sunday roast
Simon Charles . 2024-09-23
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Lovely place cheery atmosphere, sirloin steak wasn't very nice, very expensive and tough as old boots. Gin was good thou
Louise . 2024-09-21
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The Black Rabbit was such a joy to visit. Whether you choose to sit inside or outside by the river, the ambience is great. Food was delicious and the staff were lovely. 5 stars all round!
Stella . 2024-09-21
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Negatives… no lemonade, no soda (on 2nd trip to the bar, although was there on first), no chicken. You order food and drinks at the bar and cutlery is delivered to the table in a wet paper napkin. My dad loved the pork belly, my pie dish was so salty I really did need that lemonade! Mum enjoyed her plant burger. I personally don’t think the food was worth the exaggerated, cashless only prices. I’m not used to paying this price for bar service. Positives… that view over the river and the sun going down makes the black rabbit a drink and go sort of place.
Vicky Raine . 2024-09-19
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Lovely warm evening to have a drink outside. Our table inside, when ready, was a bit compact to swing a cat, but an enjoyable evening.
Gerry Rowe . 2024-09-17
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Excellent Sunday lunch. We had mains and puddings despite the very tempting starters. We were glad though as the portions were generous and the puddings were delicious. The atmosphere was lovely and scenery was stunning. Would highly recommend!
Edward Blakely . 2024-09-16
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Beautiful early autumn day! Tranquil and peaceful on a Monday lunchtime.
Simon Brooker . 2024-09-16
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Will priced, great service. Food was quick and really fresh and tasty. Will be back when it's warmer. But they have lots of covered places for rain or cooler times.
Tim Dolton . 2024-09-16
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Great location, shocking food unfortunately.
Reuben Saxon . 2024-09-14
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We had been thinking of going there for some time and this was our opportunity. Good food and being busy showed that it is popular!
Russell Wood . 2024-09-13
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This pub is special. Not only is the setting breathtaking but the atmosphere of this charming pub is calm comfort with great food & very attentive staff. Thank you
dee . 2024-09-11
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4 years ago I "discovered" this amazing place and this time came with my Partner and my dogs.
Da51lva . 2024-09-09
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We had a fabulous Sunday lunch at The Black Rabbit. It was really busy when we arrived so am glad we booked a table! All the staff were friendly, welcoming, polite and always had a smile. Drinks were brought to our table quickly and the food not long after. The food was great, we had the roast beef which was perfectly pink, the pork with fabulous crackling and the chicken and bacon pie. All were great portions, all hot and extra gravy when we wanted it came out quickly. We will definitely be going back!
Gemma H . 2024-09-08
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