The Black Jug in Horsham

We had a lovely relaxed lunch here with friends. The food was great, the atmosphere was lovely and the staff were friendly and helpful. We will definitely return! There’s a good choice on the menu and the food was cooked perfectly.

We had an excellent meal but more than that, the service was very efficient and friendly. That made such a difference! Nicola was our waitress and we give her 10/10. She even ran outside with my husband's hat which he had forgotten.

Been there a few times now. Never disappointed. Service excellent. Food lovely. Harvey’s Bitter perfect. The day I went the bar was busy, which is hardly surprising. The ambiance was good, they produced a bowl of water for our dog, we sat outside undercover from the main bar which had patio heaters that you could activate yourself. I wish I lived nearer.

Had a very nice lunch at the black jug have been before always friendly staff and a nice vibe at this pub food was amazing I had prawn curry and she had chicken burger we both were happy with our choices.

My wife and I with two of our friends visited the Black Jug for lunch on a mid-week day. There is a good selection of real ales which are (based on the small sample I took) well kept. The menu is varied and has both “pub classics” and more interesting items. Our food was well presented , beautifully cooked and of generous proportions; we all cleared our plates. The staff were attentive and friendly. I would recommend this pub and I will go again.

My beautiful wife found this gorgeous pub/restaurant on Google maps, read a couple of reviews out to me, and before she had read 3 reviews, I'd booked us in the following day, All I can say is wow, the pub is beautiful, the right amount of olde worlde, and modern charm, we were met with a smile, and a warm welcome, we ordered a drink and were shown to our table, the pub wasn't as busy as I expected for a Saturday, although it was busier in the rear garden. My wife ordered the crispy beef starter, and was very happy, perfect consistency, she then went for the goats cheese salad, and absolutely loved it I went for the bang bang chicken wings to start, and hand on heart, poss the best chicken wings I've ever had, the flavour was outstanding, For my main, I went for the steak, now I never have sauce with my steak, I prefer to taste the quality of the meat, but this steak had a peppercorn sauce in a jug, oh my god was it good, I got my wife to taste it on one of my chips to see if it was just me, but all that done was to cost me some of my chips and half of the sauce, she said its the best sauce she's ever had, which is high praise indeed. All in all, this was one of the best meals we've had this year, and I would personally put it in my top 5 meals ever, those wings and sauce would definitely be on my deathrow wish list 😋😋💜💜 We would highly recommend a visit to anyone in or around the area

Nice and cosy pub, very delicious food, great drinks. Great service, nice staff. Excellent choice in Horsham. Cosy courtyard.

Have a lovely evening with a delicious dinner with my partner after coming back from Gatwick airport by train, we decided to break the journey half way. We live in the Portsmouth area. We stopped at this beautiful, cozy and unique pub near Horsham train station and we were not surprised this venue was listed in the good beer guide. A great selection of ales, lager, ciders, wines, other beverages and a varied menu. The staff were welcoming, efficient and friendly. We would like to come back again. Keep up the good work. Best wishes.

First time in lunching at the Black Jug Horsham. Although busy service was good and we were not pushed to eat and go, like so many restaurants. Food arrived hot and surprisingly the portions were very good eg. large portions.

Lovely pub, which was not at all noisy, even though it was pretty full. The staff are ever so friendly and efficient. Food was sumptuous - definitely recommend the pies and the fish and chips. Not bad value for money either. Would definitely go again.

Went for Sunday Lunch with our family today and just wanted to say what a delicious meal it was! The roasts are just perfect, great choice of veg, super tasty roast beef and pork and the best roast potatoes we’ve had in ages and such a generous serving too!!!! Cauliflower cheese of dreams and Yorkshire puddings topped it all off perfectly. We will definitely be back. Service was great too. Thank you Balck Jug yum!!!!

A disappointing meal .bad service from front of house and kitchen. We were highly recommended by our hotel and locals which made the experience even more disappointing. We ordered two roast dinners with a side of caulifower cheese . Service was slow. Our food arrived and there were no roast potatoes. He returned again with the cauli side . Still no potatoes . We then ordered a side of roasts . The waiter saw we had no potatoes and took the additional order and went to the kitchen. This was not isolated occurence. A young couple at a neighbouring table were also served a roast , again no roast potatoes were on the plate or brought seperately. When the waiter next appeared ihe informed us having checked with the kitchen , that we could order roast potatoes and that they would take a further few minutes . At which time I asked for the menu . It clearly stated after the roast meat choices that roast potatoes seasonal.vegetables and gravy would be included . I pointed this put to the waiter who did not admit their mistake but scurried back to the chef. Before he scurried, I asked for the adjacent table to also have roast potatoes served as part of their roast dinner. I told him to cancel our additional side order of roast potatoes as it should have been present on plate and we required them not as additional side but to be included as printed on daily menu. He hadnt noticed or indeed checked their order and presented plate. So you can see why he scurried.. Finally the potatoes arrived with apology... from the chef , via the waiter, not in person. It was not busy at this time for food. The chef appeared and walked through the restaurant area twice but didnt apologise or interact with any staff or customers. He hadnt finished serving covers and it was not home time. The food was overrated in quality taste and quantity. I would not recommend roast lamb or roast beef. Both priced over 20 pounds for a course. When the bill was requested there was no courtesy chat if everything was okay with the meal, or an apology or a discount. At this time of paying i said I was very disappointed with the meal as we had been highly recommemded The couple duly received their roast potatoes but no apology or comment passed to them Poor food, poor team poor front of house and kitchen staff. I dont know how other recommendations managed to be anything but creative writing. Terrible. Do not go to this location for a Sunday Roast. Maybe risk a liquid lunch. But beware.

It’s one of the nicest pubs in Horsham, a little more expensive than most others but the perfect place for a pre-or-post theatre drink or meal. It’s perfectly situated being almost opposite ‘The Capitol’, the town’s main Arts Centre and is also close to the railway station and main town centre. Service is invariably swift and friendly and both the interior and exterior of this place is beautiful.

Great atmosphere and very friendly helpful staff . The food was good value of good quality ingredients .The sausage and mash was epic! Despite them being really busy we were served in good time .

Just in for a few beers before moving on. what a lovely boozer, proper full of charm. really nice winter pub

Great pub with brilliant staff who coped brilliantly today when many ladies from the WI Conference descended upon them whilst they also had a wedding and a bar full of regulars! Great menu and the food came quickly and was good value and delicious! Nothing was too much trouble and it was great to watch them all working as a team! Well done! 🙏

Shame on you The Black Jug! My partner and I sent a Christmas Day query on the 8th of August 2023 using the same email address we used to secure our booking last Christmas 2022. I started to chase this at the beginning of September as I was concerned that if you could not accommodate then I would still have time to book elsewhere. I was consistently told the lady who was dealing with it was not in and assured she was working through the booking emails. I called several times during September to be met with the same response. I called again at the beginning of October to be told the lady was looking this week and they would be in touch. I left my number and again nothing, I called again and was told they had not received my email, so forwarded it again and offered to go in to show them this email dated the 8th of August and was assured I did not need to do this as they would have my booking. I have called again this evening only to be told by Nathan they cannot accommodate as had not received the email, they are fully booked and I am 1st in line on a cancellation list! He then followed this up with "we are receiving cancellations all the time" to which I responded "then why have I not been booked in?" He unsurprisingly had no answer for this! Appalling customer service and despite reminding them we are only a party of 2, he said there was nothing they could do as they have taken all deposits for this and are fully booked!

We are here on a Saturday evening and found the stuff to be very friendly and helpful. We are not local to the area and was staying at a Premier Inn nearby as I use a mobility scooter we didn’t know how to access the pub, so my husband went in and a stuff member came out and showed us a way in and somewhere I could leave my scooter. The meal was lovely and the kitchen happy to serve me a child size meal, I also loved the half sized dessert and hot drink options great for smaller appetites or for diabetics who still want a little treat. The meal was good value and the pub still has a pub feel and vibe to it despite it looking very busy for food too. Would recommend it to anyone staying at the nearby Premier Inn as it was a much better meal and better value than the meal we ate in there the night before.

As a party of six adults who’d just visited Horsham Beer Festival, we stopped off at this great little pub for a(nother) pint and a bite to eat before getting the train home. We hadn’t booked but we were found a suitable table. The food was tasted and reasonably well priced, plus there was a good selection of beers/ciders etc. Recommended.

Nice cosy place to eat fresh food. The outside suits us as we do not like eating indoors - too noisy. Not cheap, but food fresh and served hot.

Group of us visited Saturday lunchtime. The service was very good, and our waitress was both very helpful and accommodating. I would say the food was of mixed quality, some of the dishes being really good, others need work. The gyozas starters were very good as were the hallumi fries and the hummas/pittas starters. The crispy beef salad main was good, though a little to much sweet chilli sauce for my other half making it bit too spicy, the Malaysian curry was also pretty good, as was the Traditional Ham egg and chips. But the Asparagus quiche pastry was badly over cooked making it a disappointing, as was the pastry on the bakewell tart, and the waffles in the desert were also overcooked being dry and cardboard like in texture. Whoever is pastry chef needs to pay more attention to their timings. The food was far from bad, but could have been so much better with a little more care. Food at this pub has always been reliable, just not quite so this time. Hopefully next time will be better…

This really is a lovely pub, the nicest in Horsham in my opinion with lovely staff and nice courtyard in the back. The issue now is that food portion sizes have shrunk so much but the prices increased. I understand that overheads have risen drastically but I feel that paying more for quite a bit less now has made dining here not really viable. £4:25 for literally a handful of chunky chips is too much.

So we had been to an evening event at TH Baker and wandered past The Black Jug on the way to the car park. It was 20:50 food service ends at 21:00 so we literally just made it. We had sausage and mash which was outstanding and a burger which was brilliant. The staff were very helpful and accommodating as we were late and the kitchen was about to close. A table was set in the conservatory and the food arrived promptly and it was hot as where the plates. We will defiantly be back but hopefully next time a little earlier in the evening.

lots of ale drinkers here but I wanted to try the food, worth ordering from the light bites if you are in a hurry. the open salmon sandwich at £10.50 was expensive but the quality of salmon was fantastic, it came on dark bread with cream cheese, preserved cucumber and a light salad with capers. it was clearly very good food and full of flavour, I would like to try their mains next time. /Users/mac/Downloads/IMG_2612.JPG

Traditional large pub just outside the centre. Choice of ales, nice decor. Made welcome and felt at home.

Nice food, service slow and wine prices high Good was OK, asked if we were ready to order but then had to wave someone over to take the order. Wine was really expensive, no wine list given with food but a large glass of sauvignon...

Really cosy classic pub with a good fresh pub menu and a great selection of beers. there is also a large selection of whiskeys and a lovely garden area when the sun is out. roast in here re outstanding

Beautiful little pub with a lovely garden area and loads of charm. Really lovely period building with wood beams and a nice conservatory

In short the food was average but the service was very poor. We booked a birthday meal here as a group on a Saturday evening and we're given a table at the front of the pub just off the main bar area. First problem, it...

We met at the Black Jug and sat at a table that was not reserved. We were told that we needed to leave the table in 15 minutes. When we questioned this we were told the table was needed. Clearly our custom is not needed....

Food good. Friendly service. Great beer. What's not to like? My wife and I often eat here and we've never been dissapointed.

Visited twice in the last month, we would have been in to eat before had we realised they cater so well for gluten free diets. Yesterday evening a staff member said they are coeliac accredited, they ought to be shouting this to the rooftops. Last...

Food was good, staff warm and witty, good value, very enjoyable dinner, a family member requested a specific table, it was no problem. The staff very courteous and helpful.

I went to eat alone at this lovely pub/restaurant. They had great ales on draft and the people were lovely. I had a porchetta with a phenomonal gravy. Would absolutely go again.

Went with 8 family members booked well in advance, so they knew how many peoplethey wouldbe serving... menu looked amazing.. arrived in good time.. then the disaster started.. forgot drink orders.. then waited over an hour and a half to be served overpriced very mediocre...

Whatever happened to the Black Jug? I appreciate that in IKEA you take your empties back to collection point, but ... Out of the busiest hours in the Black Jug and with a bottle priced £32.95 - No!!!!😱 Used to be such nice place with...

Booked a table ahead, which seemed a complex operation as the member of staff answering our call had to book a table via a computer? Welcoming atmosphere and table was ready for us. Lots of interesting pictures, diagrams, etc on the walls. Main courses tasty...

My husband and I had the mixed roast which was £3 more than having just the standard roast beef. I thought it would be more generous with the meat and I was looking forward to having crackling with the pork, both were a let down....

This was a very welcome return to a professionally run NON chain pub. Had Harvey's and wide-ranging of beers on tap along with some of my favourite lagers. The food was superb, quality ingredients and honest presentation made for a fantastic experience in Horsham today.

I came down from Scotland last week to meet up with friends I had not seen since before covid. None of us had been to this pub /restaurant before but it looked good, and reviews were good. Well, we were not disappointed. There was a...

Always a pleasure. Harvey’s beer is first class and variety and quality well above most pubs’ standards. Love the staff who are very genuine, nice and attentive.

We attended at 18:30 for dinner. After a 5 minute wait at the bar we were seated by the fireplace/toilets. The service was good and attentive and food came quickly. The starters were nice. My main - a steak bacon and veal pie was very...

Visited with 7 friends, including 2 coeliacs for lunch 19 Oct 2022. Excellent menu including gluten-free pies which my 2 coeliac friends have difficulty finding elsewhere. Food cooked brilliantly and service was very good indeed. Very good beer choices, including Firebird Parody gluten-free permanently on...

Good all round, next time it’ll be absolutely great! Good food and drinks. thanks guys 👍 Looking forward to our next visit.

Nice pub, friendly and efficient staff, clean facilities, nice ambience. Food and drink excellent. Not my first visit. I am not local to Horsham but I would definitely make it my first choice for lunch if I am ever in the vicinity.

My friend and I visited last week. We've been before, just for drinks. This time we had lunch and a bottle of wine. Lunch, fish and chips beautifully cooked, and a lovely well chilled bottle of sauvignon blanc after a wander round the shops, great!...

Just here a couple of times last week when I was on a visit to the area. Found the bar staff to be very friendly, knowledgable about their real ales and very efficient. Didn't have then time to eat there on this visit but hope...

We went there for a Sunday roast for the first(and last) time. On the way in the guy at the bar told us to grab a table anywhere. After 5 minutes waiting with no menus on the table we went in to grab one. Then...

This is me giving the food a second chance. The last visit was not good and this time things weren’t any better. Service is slow and clumsy. Had to chase the staff for the drinks we had ordered. Food was not good. Some of it...

Had tried to get in during lockdown but failed so I was pleased on visiting Horsham to be able to book a table. The table turned out to be right up against the edge of the bar and close to those purchasing drinks and in...

Wow what a fabulous pub. Visited Horsham to see Rich Halls Hoe down and needed a pre show meal. Not locals so our hotel recommended The Black Jug. The atmosphere was really nice, lots of locals greeted by first names, so obviously great local fan...

First time and had a warm welcome from Claire. Fish and chips were great and piping hot. Very nice Sauvignon blanc albeit pricey.

Staff were friendly but 2 of our food orders were wrong and the food on the whole was not very good. A same as we haven’t been to the Black Jug for a few years and we used to like it but we won’t being...

Luckily as per usual I had time to write this review whilst I wait yet again to be served. It never ceases to amaze me how slowly 3 bar staff can serve one person. It's a shame because the food and atmosphere is great but...

What a find! I was looking for somewhere that my Mum and I could have a lunch and found The Black Jug to be excellent. Warm inside, we sat next to the log fire and a lovely gentleman took his time to explain what was...

We four friends have met here over recent years for lunch and a few beers. Overall the food has been fair, although on some occasions it has fallen short, and the beer is generally well conditioned. Their post Christmas food discount promotion was very welcomed.

My family and I wanted to organise a surprise birthday / retirement party for my Dad – we’d been to the Black Jug a few times before and enjoyed it.The team accommodated our needs very well beforehand (allowing us to organise decorations, cakes, etc. ahead of time), and on the day itself we had a very enjoyable time. The service was very good, the food was excellent, and the cakes were even brought to our table – we all had a great meal out.Would definitely recommend – and we may well be back next year for another birthday meal!

We visited there just before Christmas, looks like there is no social distancing what so ever, so we sat out in the freezing cold garden area, it was packed and not much room to move out of the way from people eating, it looked like a squashed affair, I was quite shocked. quite worrying really in this time we are in. and left early as I was cold.

You will always get a great plate of food here to add to the great choice of Ales , ciders and wine (not forgetting Ally's horde of Whisky !)

Best Gluten free fish and chips I’ve ever had!!Light and crispy batter, homemade tartare sauce!! I always look forward to visiting the Black Jug! The staff are always friendly and accommodating!

Came here with colleagues from a charity shop I help in for our Christmas meal. Disappointing to say the least. Most of us had the tradition turkey meal. Turkey was of the boned and rolled type. Stuffing was a slice off a sausage shaped roll. But we all agreed that it was the roast potatoes that were the biggest let down. They were not at all golden and crispy, in fact rather pale and tough to cut, and very tasteless. They were all exactly the same pale yellow all over, not various shades of golden crispness like proper roasties should be . It occurred to me after that maybe they were deep fried, which might account for the very even pale yellow colour? Anyway, however they were cooked, they were voted by all of us, underwhelming and disappointing. Best bit for me were the sprouts, which were cooked to perfection for me ( still firm and bright green) but disliked by others who prefer sprouts over cooked ! ( or not at all ) I filled up with 3 portions ! Also, something on the table to make it a bit more Christmassy would have been nice, like maybe crackers. All in all not good value at nearly £25 for two courses.

Jake was very inviting at midday, we then came back at 7 pm because the pub was so amazed balls. There’s so much to look at, The best whiskey collection in Horsham.

Sunday roast is average at best and extremely overpriced. The beef was fatty, roast potatoes over cooked and the cheese board was so bad it was almost funny.

Enjoyable and friendly atmosphere. Food fairly good, but staff could be more attentive with offering drinks more frequently while dining. Sunday lunch was good even with a prolonged wait, the ladies apologised and gave us a deal on the bill so we were not too fussed that we had a longer wait. Food was good and with the reduced price was good value. At full price I think it is a bit pricey for the quality, but it fitted the bill and we didn’t leave stuffed and slouchy so was positive meal. Few minor changes and all would be perfect and they seemed to have plenty of staff for the tables that were here so the service could have been bit more attentive. Overall was very pleasant and enjoyable meal. Thanks

Shredded chilli beef salad as a main and caramelised banana, honey comb ice cream with waffles and toffee sauce to finish. AMAZING!!! Best meal I’ve eaten for a long time. 👍

Overall excellent experience.Great food, atmosphere and above all great and attentive waiting staff.We had a lovely meal and can’t fault anything.

Came here with our 6 week old baby for a rare meal out (registering birth) so wanted to have a special meal. The staff were lovely. The food was absolutely gorgeous - tasted amazing, everything was freshly cooked - looking and tasting divine. We both had food envy of the other. We had a bacon cheese burger and a leek and ham pie. Table service was the right level - attentive but equally left to ourselves. Lovely pub, atmosphere and lovely food.

We discovered this little gem when we were staying at the Premier Inn by Horsham Station and used it twice during our stay, receiving a really warm welcome on both occasions. The atmosphere is great - it seems to offer something for everyone, whether you are a local looking for a pint on the way home from work or a visitor from further afield looking for good food. Everything we had was well cooked, nicely presented and really good value. Heartily recommend it!

We had four starters, four mains and three deserts. All elements of our order were served in good time, presentation was to a high standard and all course of our meal were of an excellent standard and enjoyed by all. All the staff were pleasant and friendly, our server Lottie was excellent.We will definitely be returning sooner rather than later.

Two of us stayed in Horsham for the night and wanted somewhere to eat that wasn't attached to a certain hotel chain. The Black Jug was a short walk away and had good reviews. Happily, we weren't disappointed. The menu is large and eclectic, so everyone should find something to eat. Went for the French onion soup (good flavour) and Prawns with sricha mayo (succulent prawns with a good spicy mayo) followed by Sea Bass and chicken and ham pie. Fish needed more 'greens' with it but shared some from the pie. The pie isn't one of those ghastly slab of puff pastry jobs, but a proper pastry pie. Almost too much on the plate with creamy mash and veg but was delicious. Didn't have dessert (too full!). Washed down with wine and a pint of 'Proper Job'. Lovely.Staff were welcoming and friendly and adapted happily as one of us needs gluten free options. So. If you want somewhere to eat in Horsham, this place should be on your list.

Unpretentious and unstuffy pub with plenty of eating choices. It's very noisy -- we were there on a Saturday evening; there were a lot of young people pre-loading there for a later club visit. Quite expensive.

Having visited a number of times previously we were a little underwhelmed by our most recent visit. It wasn’t clear where we should wait for our reserved table and staff walked past us multiple times without saying anything. Water was offered but never bought to the table. The roast was ok. Puddings were delicious. Won’t be rushing back when there are plenty of other local pubs.

What turned out to be an impromptu visit turned out to be an absolute hit. Exceptional lunch and such a great atmosphere. Great chatting with the staff about the history of the place too. We will be back.

We called in here for a beer or two but were impressed by the selection of malt whiskies, so we had to sample some of them. Very impressed

New to the area so this was our first visit. Received a friendly welcome. Great service despite it being busy and that we were a table of 8. Staff were friendly and helpful, and everyone loved their food. We will be back!

Lovely Pub beautiful decor, friendly and efficient staff, nice menu, excellent food, toilets spotless, pleasant garden to eat al fresco complete with friendly resident Robin. What's not to like?

Away from home for a night with work - no where to go, Billy no mates! Not at the The Black Jug - lovely staff, lovely food, great selection of beer and wines - can't go wrong - highly recommend the sausage and mash with onion gravy. Wonderful! Reminded me of home!!! Well done to the team!!!

When I had a problem with some accidental allergies in my meal I was very impressed with how it was sorted. Although it was not their fault they were very apologetic and couldn’t have been more helpful. They were very concerned for me and went out of their way to make sure I was ok. Problems occur sometimes and it’s how it’s dealt with that is important. This is a good place to go if you have allergies as they are very helpful and concerned that they get it right.

Really nice menu, the food was lovely and the staff were friendly. The pub offers a cosy bar dining area as well as a pretty conservatory and colourful garden, including an undercover area. Dogs are welcome which is always a winner for us. Would definitely recommend.

Good place, big portions, beef, burgers, different beer . A lot of tables. Convenient working hours.

Nice sunny day so the garden was a delight. No problem switching our reserved table to outdoors. Service good throughout our visit. Good menu. Options chosen were well presented, nicely cooked and piping hot.

Had a decent meal but on receiving the bill we had been charged for another round of drinks. No apologies were made. Left very disappointed that that can still be made with an automated system. Check your bills before paying!!!

Wonderful A fabulous combo of delightful service and food that miraculously retains a pub feel despite its gastronomic excellence And at a price that is eye m-wateringly competitive You’ll be spoilt for choice by the menu and wine list, the tables are large and well spaced and there seems to a constant stream of staff you haven’t seen before all of who are delightful. In the same sitting Just go and and enjoy

Dropped in for a light lunch in this comfortable pub whilst changing trains at nearby Horsham Station. I chose a steak sandwich from the tempting menu whilst friends went for the tasty liver paté option. The pub has a great selection of well kept ales (we identified it in The Good Beer Guide) and offers quality wines too. Covid precautions were well administered and service was friendly and swift.

Took my wife for a birthday lunch, staff really friendly and attentive, followed all necessary Covid19 regs, but didn't feel like a forced environment. Food was really lovely and the rhubarb cider was to die for, great lunch, thoroughly enjoyable.

So 26th Sept 2020 I took my wife out for only the second time since COVID hit us all. We decided on The Black Jug for drinks and a nice dinner out after a visit with a friend of mine for a few afternoon drinks on the Tuesday prior.The setting is lovely and ambient and for once everyone was obeying the "go to the loo then wear a mask' policy. We started with drinks, my wife having Prosecco and myself enjoying the delights of Harveys Best Bitter before ordering from a slightly trimmed menu but something for everyone.We started with the Prawn Cocktail each before my wife decided on a light bite and chose Quiche where I went more for the steak. The food was amazing and the desserts (Chocolate Brownie- the best ive had....seriously) along with the cheeseboard was spectacular. Even the Irish Coffee was spot on.BUT... this review earned its 5* rating of what happened after. I had left The Black Jug all of a matter of 1 or 2 minutes when I realised I had lost my rather expensive prescription glasses. The staff all helped me look for them but to no avail. Then at 8am this morning I returned to be greet3ed by a gentleman I assume who is the Landlord/Owner. He helped me relook and even stepped outside and helped me look. He then spotted on top of a postbox a pair of glasses which turned out to be mine.Thank you so much, I would of left and not even spotted them and lost a pair of glasses costing me £180.Amazing team and an amazing place. Its a must visit for any Horshamite or any one visiting...

One of Horsham's more interesting and unique pubs so I was looking forward to visiting after an absence of a few years. Made a reservation well in advance for what I felt would be a quiet midweek afternoon, and on arrival was precisely guided to a table directly opposite the toilets. Mrs EPR spent much of her time monitoring the hand sanitisation of numerous customers (about a 20% take-up) on the way in and out of the facilities, whilst gazing wistfully at all the empty tables in the nearby attractive conservatory. Menu was slightly more elevated than just normal pub fare but I had a nagging, and quite unqualified, feeling that some of the more adventurous dishes might disappoint. So, despite being a dedicated carnivore I deviated well off my normal path and tried the cod and chips. Quite impressed; the white flesh was well cooked and tasty and the batter was perfect. Chips were actually quite flavoursome too despite their scraggy appearance. Slices of bread and butter were an unexpected and welcome bonus, and the nice server was happy to bring us more tartare sauce when requested.After that, rather looked forward to a dessert so chose the chocolate and orange tart with a passion fruit sorbet. Actually got a bog-standard chocolate tart with raspberry ripple ice cream, which was rather disappointing.The draft beer selection here seemed less adventurous than I seem to remember but at least there was some Harvey's. Topically, efforts to combat Covid 19 were quite commendable; lots of diligent and enthusiastic cleaning of vacated tables and chairs, hand sanitisers clearly available, and a one way system to circumnavigate the pub and limit unnecessary contact (although most punters just took the quickest route regardless). So can't fault the effort.Staff very polite, friendly and willing - often not the case in the days of yore.Won't be rushing back in a hurry, but a perfectly serviceable meal on this occasion

We have been visiting the Black Jug for several years now after a cinema trip but had a meal yesterday evening and for two of us this was very disappointing.Both of us chose a steak burger absolutely disgusting burger what did you do to it thick stiff and tasteless. These are usually accompanied by delicious hand cut chips however no more just skinny probably pre frozen fries. trulydisappointing!1

Myself and my family have been to the black jug two or three times before and haven’t had too many issues. However, after visiting in August on one of the ‘Eat Out to Help Out’ evenings, we had a pretty bad time.We arrived on time and they didn’t have a table for us even though we’d booked. We were sat outside for 25 minutes waiting, had ordered drinks but they didn’t come in that time. By the time we were shown to our table our drinks came, and we came to ordering... the food all four of us ordered was unavailable so we reordered... two of the four people then had to reorder a second time after the staff member came back to tell us the food wasn’t available. This was all because we weren’t seated for 20 minutes and would have probably got our food of choice if we’d been seated when we should have been. Not only did this happen but the food portions were extremely disappointing and also tiny. The fish cakes were tasteless and the burgers dry.All the waiting staff were very pleasant though, and after we said something to the waiter they took our drinks off the bill for us. I’ve never complained in a restaurant before but too many things happened on the night to let go.

Food that came was ok but some of it a bit limo looking. Cheese seemed old and was a bit hard.staff very friendly and verygood service.

2 of us had a lunch. We were greeted at the door and as I'm in a wheelchair we were taken to a door at the back and shown to our table. The service was fantastic and even with the limits set by the covid pandemic there was a very friendly atmosphere. The food was perfect too. Definitely recommend

I just wanted to share a review, I've been to the Black Jug a couple of times since lockdown was eased and I have to say their processes for safety are the best I've seen.There's a one way system in place and I saw myself door handles and toilets being cleaned on a regurlar basis, as well as all other surfaces being wiped down. I had dinner there on one of my visits and the food was great, I actually consider it to be improved since my visits prior to lockdown. Service was great, definitely better than before when frequently you'd wait at the bar for ages, I say keep the table service!All in all for those with worries about social distancing etc I'd recommend the Black Jug as they are doing the utmost to make it safe but still enjoyable.

The pub just a short walk from the train station caught our eye. Well presented both inside and out. One way system in and hand sanitizers at the front. Order at the table. Whilst table service was a little slow the nibbles and main courses were very nice. The menu was varied. We enjoyed our visit and would eat there again We found everything to be clean and tidy.

We booked a party of 16 for a 10 year works celebration. We were requested to make all menu choices in advance which we were happy to do, but with an ever changing menu this was problematic. After last minute enforced changes due to things being unavailable, we were left with people without starters after most had arrived and were only then told that further items were unavailable after challenging staff as why people were without left without food (ordered in advance starters). Staff absences and Covid 19 were quoted as the problem and one male member of staff told the person without the starter that it "was no big deal". It was actually. One bottle of wine was deducted as goodwill was was appreciated but the food was not warm when it arrived and can only be described as average. Staff must do better to keep their issues to themselves and not let it impact the customer's enjoyment as they did on this occasion.

This is an amazing friendly pub who did an amazing job catering for 20 people for a business lunch. We were served on time with hot delicious meals. Top quality food beautifully presented. Service was quick and friendly - attended to all our requests. Main meal followed by dessert and coffee. Great portions and I would recommend the coffee and mini dessert for a nice end to your meal. The meal was thoroughly enjoyed by all. Definitely recommend this friendly pub for lunch or dinner.

Only visited for the first time a couple of months ago and have returned again since just for the lamb. Best lamb I've ever had and so much of it. Nice atmosphere and staff too. Would recommend booking no matter the day as they always seem very busy. My favourite pub food.

Very friendly service, they welcomed our dog in the bar area. We had roast dinners then small puddings with coffee (a good idea). The food was delicious and the service was prompt despite a very busy lunchtime. We’ll be back.

This is a lively traditional pub dinner experience. The food was done well and the service staff were very pleasant.

The pub has a nice atmosphere, lots of tables. The food was lovely, I’d recommend. Service was a little slow but the staff were friendly!

Went as group of four and ate in the bar area as we had the dog with us. As always the starters were really good and we shared three which was plenty for four. Hallumi chips, garlic prawns, bread and vinegar/oil, all excellent. I had the cod risotto which was good but I wasn’t so sure of the fish coating, might have been better plain.The atmosphere in this pub is excellent if frenetic. Staff are good but very busy so sometimes you have get attention.