The Black Horse Inn in Staffordshire Moorlands

Greasy undercooked chips lasagna looked like it had been served on the plate with a dessert spoon and the amount of salad was overwhelming. Wrong larger brought to the table

Yet again this place doesn’t disappoint. Just been for a meal and it was all amazing. Food was excellent, brilliant service, staff friendly snd and a great atmosphere. My husband had the mixed grill and said it was cooked to perfection. Well done to Gina & all the staff.

Absolutely beautiful, the staff were very friendly and helpful, the food was excellent and fresh.

Went last night for a meal 4 of us as usual nothing was too much trouble the staff are amazing here and the food was amazing we have been using this pub for several years so glad to here that they are fully booked for Sunday Lunch today hence why I had to ha very my 3rd choice no Lamb or Beef but the pie was amazing and Ian did the pub challenge and got a Tshirt for his effort once again no complaints from us se you next month

This place is great. Went for lunch with a friend. Food was excellent Staff friendly and efficient.Went above and beyond. Will definitely return soon. Thank you for a lovely lunch experience.

Little gem of a pub The staff are fantastic All the food is cooked to perfection and you can tell it’s all home made The staff are very knowledgeable about the dishes including the gluten free range The vegan dishes are also home made Keep up the good work everyone

Manager didn’t give dam Food was awful, unable to eat No apologies, avoid at all costs

GO SOMEWHERE ELSE !!! Okey I don’t normally do this but here goes We sat down had our drinks order and then took are food order We was then asked to pay for everything before even getting our food (unusual but thought ok Okay ) but now I know now the reason they did this ! We waited just over an hour for our food 2 out of 4 meals were acceptable (just) Lasagne was tiny small dry and cold 13.95 ! Rump steak was nothing more than frying steak it was so thin and very over cooked (asked for medium rare ) which wouldn’t have been possible as it was so thin and at 26.95 this was disgusting This chips with full of oil, onion rings the same, not edible at all We complained to the young girl who said she would get another lasagna to which this came out 30 minutes later by that time we just said no thank you take it back We asked the young lady to see what the manager had to say about the poor food she came back with an answer She’s willing to refund you £10 bare in mine the 2 bad meals came to £40 We asked to see the Manager personally. Well…. she came over slapped 10 pound in change on the table we was shocked at how rude she was to think that 10 pound was okey giving that we spent 120 quid on the whole night We said it was un acceptable and the Steak and lasagna was terrible Her answer was that’s how we get it from the butcher Well duck get a new supplier, because that was shocking!!!!! Would only apologise to the young lady who served us you had the brunt end of this and is not your fault please find your self a new job were you don’t have to work for her

Went for a family meal here on Sunday managed to get in straight away on the same day but thought nothing of it When we walked in the pub was completely empty never a good sign really but give them the benefit of the doubt thinking that they could do with some business food on the Facebook page looked Quite nice but have to say this was probably one of the worst meals I have had, Took ages to order as a guy on the till was absolutely useless and putting everything through wrong we had to pay upfront. Waited nearly a hour. The Young lad Who was serving and waiting on attitude absolutely stunk no a way to treat your customers we ordered chicken dinner for the little one came as a beef dinner but he was adamant that we ordered beef which my granddaughter doesn’t like it but we kept it he threw the gravy all over the table no sorry didn’t clean it up left her with no gravy. The kids pizza I don’t even think you could call it a pizza. I’ve never seen nothing like it rock hard. The fish was hard and burnt and so were the chips and so greasy. The carrots were mouldy The hunters chicken BAP was rockhard and stale. We did speak to the staff regarding the food and they tried to offer us a free drink, but this doesn’t really cut it when you’ve just paid £200 for a meal the three staff members which were requested to speak with the manager who took half an hour to come down to speak with us. No sorry from the manager her attitude was great either, tried to blame it on the being short staff it was empty and now we know why. The manger did admit that it wasn’t good enough but she fuming, she did give us 50% back, under protest really the young lad behind the bar started hurling abuse at us, Not a great way to treat customers that are genuinely complaining because the food was absolutely disgusting.

Do not go here for food worse meal I have ever had food all burnt and overcooked pizza didnt even lool like a pizza mash was a packet mash which we witnessed them doing in the kitchen manager and staff very rude when people complain did eventually get a bit of a refund never ever again

Really nice menu the gluten free food and service were exemplary. The hosts and waiting staff couldn't do enough, two of our group have coeliac and were served separately to ensure no cross contamination. Food was excellent and the puddings were the icing on the cake literally 😋

A lovely meal, good portions, friendly staff.

This as got to be one of the worse places I have ever been for food all food came out well over cooked kids pizza was rock solid , chips looked like they had been cooked over and over again they came out black beef was that tough and thick you couldn't even cut it, the fish was burned to a crisp when spoke to staff and asked if they would eat the food that was served there reply was they wouldn't. FInally after serveral requests the manager came out she was very rude and did not see our issue with the food had her checking all the food for her then to throw 100 of cash at us no apology or anything and she really did not give a dam this pub was very empty and now we know why do not waste your money

What a disappointment!!! A treat for my wife and good friends turned out one of the worst experiences I've ever had dining out. Drinks were OK but it took nearly an hour for our food to arrive??? which incidentally we had to pay for beforehand ( Now I know why!!!) On arrival mine looked ok but the wife's Lasagne was cold and absolutely tiny (Aldi single portions were 3 times the size) My friends rump steak was no more than 5mm thick (I'd hazard a guess it was more like frying steak) and not medium rare at all but how could it be being that thin?. The chips were ringing wet with oil and the side salad a joke. We complained to the staff ( A lovely young girl) Who tried to pass off everything as normal??? So we asked for the management, We we're gobsmacked to see what we now know was the owner who attended the table with 10 pounds (£5 note and 5 pound coins) and no apology whatsoever. The meals and a round of drinks was just over £100 so 10 pounds I felt was an insult. Incidentally the place was pretty empty for a Saturday night (Early warning signs) with no atmosphere whatsoever. Save your money or go down the road to the Toby carver( Plough. ) Alternatively weatherspoons in leek which was in my opinion better than this place, and that's saying something. You've been warned.

4 of us visited on Sunday 13th October for Sunday dinner. It quickly became obvious that there were a few issues with staffing numbers. No chef and a couple of bar/ serving staff down. One of the bar/ serving staff was very new and very much still in training. But what he lacked in experience he more than made up with good humour, kindness and willingness Honestly...it was a circus but they coped admirably and again with good humour and sheer grit and determination. They were unbelievably amazing. The food was delicious and we will be back AND we'll have a Guinness shandy and hopeful of red wine😜

Me and my buddy came for a few pints at the end of the day, they had just closed the kitchen as we asked for some chips, instead of saying no and turning us away, they made us some lovely beef chilli nachos and brought them out to us. The best customer service I’ve seen in a while, highly recommend (thanks guys!!) :)

A lovely warm welcome. Superbly cooked vegetables and a very good Yorkshire pud😊

Lovely food great beer, pleasant and attentive staff, pleasant dining experience

Absolutely outstanding food and service, great value for money and the food portions are very very generous. The staff are amazing and so friendly would definitely recommend and will certainly be coming back

We were sitting outside on a Friday lunchtime so it was hard to tell what the atmosphere is inside but the food service was very quick. There were a couple of vegan options.

Not sure what has happened to this place, food use to be really nice :( now it's just above average and really expensive. Went here tonight with a group of 12. We waited over 1 hour for our food, there was hardly anyone in, us and a table of 2. When it did come i wish I hadn't bothered, mine was cold, meat was tough and gravy was lumpy. Drinks are absolutely outrageous too. £10 nearly for a glass of cheap wine. I won't be going back.

Visited recently for Sunday lunch, lovely bar staff, very friendly. The food took a while to arrive, one of the meals was incorrect but it was rectified straight away. The food was hot and tasty, unfortunately the roast potatoes were probably of the frozen variety and not up to much. My main complaints would be the ultra sticky tables and food served on chipped plates.

Waited an inordinate amount of time for our mains, and had to chase up our drinks. Ordered the cod from the specials board, but was served sea bass with no explanation. Ate it without challenge as had waited well over an hour for the food at that point. Meals were ok, nothing special, although child's vegan burger was mush on a bread bun and didn't really resemble what it claimed to be. It wasn't eaten. Had to go to the bar and collect a menu for the dessert options and return to order as there were no serving staff in sight. We didn't want to wait another hour for dessert. The quickest and most efficient service came at the end of the meal when a waitress arrived at the table with the bill (we hadn't requested it) and the card machine to take payment! Wouldn't return or recommend unless you have 3 hours to spare for lunch, are happy to get food you didn't order, and are prepared to place your order at the bar because there's no staff around.

Disappointed with my visit this time and won't be rushing back starter of garlic mushrooms tasted burnt and attempt to mask with obscene amounts of balsamic vinegar . Sharing nachos where ok not much chili to the beef more mince topped with cheese failed to arrive with sour cream source as shown on menu. MAINS.(1) lasagna arrived with no garlic bread assuming it would follow started to eat half way through decided to chase and got told be with us shortly. Arrived just in time to mop the bowl. (2) Pie and chips . Requested mushy peas no veg . Arrived with veg no peas sent back came back out few mins later as ordered no gravy pot . Decided easier to tip out the pie and use the filling gravy. (3) Steak burger nice but chips tasted underdone had to approach 4 tables to find some vinegar to go with the salt (4) monster burger . First sighting wow rapidly downhill . Despite there being a challenge not mentioned untill after the starters had gone and the food ordered the bacon was so salty near impossible for me to eat . (Great way to sway the challenge ) Chips underdone burger and Bap where best part . DESERTS. any intention for dessert where rapidly dashed with hearing other tables attempts to order being told we don't have them in at the moment for multiple items . Decided to leave and call late shop for a sweet treat . Staff and other users friendly but good far from anything to run after

Host was great Georgia,food steak cooked to perfection homademade chips fab

Excellent vegan choices! 🌱💚🫶 Friendly staff. Had the vegan sausage and mash and it was delicious. Vegan chilli nachos tasty too.

The food was brilliant and huge portions, the staff were incredibly friendly and had time to talk to all of us! The music selection was also very good and really enhanced the atmosphere of the whole place

I went for food a couple of months ago. The manager was drunk and speaking to her staff like dirt in front of customers. The food was very basic but edible.....the chips were covered in grease though. I vowed to never go back, however after the leek show I was coaxed into going. Food was revolting, I wanted to complain but I was asked not to as the couple I was with stated that "it wasn't worth it as the manager just causes a scene". Sure enough later that day we witnessed the manager being rude to customers. Upon sitting outside before leaving several customers were telling us how poor the food had gotten since the chef left as well as various arguments in the pub that had caused staff to leave. I can see on here a lot of "5 star reviews" from people that have not left reviews at other places before....very suspicious. Whereas a lot of the poor reviews are from people that have left multiple reviews elsewhere....so genuine. I can see from the angry responses the manager doesn't take feedback very well.....but hopefully at some point she listens to the customers and the brewery puts her on a people management course

me and my cousins thought we would come for a nice meal after leek show but will certainly not be returning after our experience. on arrival staff were outside smoking and quickly returned inside to get menus after seeing our arrival ignored this and continued to find a table and browse the food menu which looked lovely! once going in to order food and drinks the service was not attentive at all the pint of stella we were served got tipped away instantly as it tasted of line wash after that, food arrived which we had a starter and a side each (3 of us) the chips were swimming in grease and as soon as i bit into it oil ran down my face the starter that we had, the chicken was rock hard and there was also a layer of oil sat on top of the sauce the couple on the table next to us also left their food and most of their drink we then went inside to ask for a refund the manager came out of the kitchen very angry from the get go, we were refused a refund as she was justifying why her food was amazing really disappointing for £50! will not be returning

Very friendly staff, great service, food excellent, great atmosphere Was a table of nine which was not a problem pre order was done, every one enjoyed there food. Would definitely go back!

Great pub. We went as a group of 9 & pre-ordered our food to speed up service on the night. Staff couldn’t have been more helpful & friendly. Excellent meals - our second visit as a large group.

The food was spot on will go there again and the service was excellent and the staff were great

Absolutely brilliant lunch. Fresh specials were really good and gorgeous puddings.

On the menu was a "Moving Mountains" burger with fake-bacon and cheese. One would assume there'd be a bit of salad and probably some sauce on there too. What arrived were two very thin, extremely dry, cheap (not Moving Mountains brand) veggie burgers, placed side by side on a dry ciabatta. The only garnish was a strip of overcooked facon on each hockey puck. There was a short, black, curly hair on the plate. I've attached photos of each issue. When we enquired about the state of the burger, we were told that that's how it comes. The waiter said he'd go and check with the chef, and returned to explain that they had no vegan buns in stock... as if this would have any baring on the fact that what was served had no resemblance to the description in the menu. We showed the waiter the hair, and they said "sorry about that" Normally I'd have expected a discount on the bill, or to not be charged for the burger, but this place has a "pay up front" policy. It's very unusual, but having seen the state of the food, I can see why they implemented this. To round off our visit, as I was getting into my car, the landlady shouted over to ask if I liked my IPA, which they served to me in a warm can. I said "no, it was warm" and she replied "yeh, they only just arrived". If you have stock issues, fair enough, explain that you've run out of moving mountains burgers, explain you have no burger buns, explain that the beer will be in a warm can... explain before you take your customers money, so they have the chance to choose something else. When errors are brought to your attention, apologise, and attempt to rectify the issue. It's not hard is it.

I ordered a roast beef meal with new potatoes and roast potatoes and when it came out there were no roast potatoes with it, when I told the manager she made an excuse for the kitchen saying that they could not send them out with my meal because there was a problem with them, which was told to us in a rude manner.

Great food and service very reasonable prices

First time here. Didn't eat. Beer excellant (Rev James). Service faultless. Sat outside with a load of scooter riders who'd been to some sort of meet in Leek, which made that days atmosphere great. Having read some of the reviews going to come back and face, what sounds a formidable, opponent. Been married to a Yorky lass for 57 years so I think I could handle Georgina. I may have to take our lass with me for protection though!!!!

Iv been going here for years and the experience has been faultless, until recently, A few weeks ago our meal was presented cold with missing items, this week an uncooked Yorkshire pudding and a tablespoons scoop of mash potato, presentation was like it had been thrown on the plate. Anyone who works with food should know that food cooked with flour or eggs should be cooked properly or this could leave someone very ill. No apology, unprofessional at trying to resolve the matter, no care or consideration. Overall a very poor and bad experi

Avoid if you dare complain the management has got the upmost attitude I've ever heard...I herd a table complain about something under cooked (not sure what) and the manager basically passed the blame of to the chef then the chef said that the manager cooked them (still not sure what at this point) but she had this attitude and all this was in front of customers and was not very professional or good customer service at all..I even dread the reply from the management from writing this post

Meal for four food was amazing pan fried chicken highly recommended service was above and beyond

Excellent home cooked meals and service

Popped in for a Sunday lunch with an elderly parent and 2/12 year old . Food was beautiful, well presented. Staffs v v pleasant. Lots of horse pictures around,which add. A nice touch .The owner came to talk to us v a very nice lady . Guinness was fab v

Me and my friends often go here for tea after work. Its recently had a new owner and shes's lovely. Infact all the staff are lovely. The food and service are great and its a lovely atmosphere, so we will continue going there. Its well worth a visit......

Great value for money and the food is amazing xx

Visited this pub for lunch. In summary, there’s a reason this place has the unusual ‘policy” of demanding you pay in advance for your meal. We waited 50 minutes for food to arrive despite the place being virtually empty. When it did arrive, the meals were fine/edible however one meal (the chicken burger) was particularly inedible. It was dry, bland and overcooked. After a few bites, we flagged the waiter and politely informed him, asking for a refund for that meal rather than another long wait for a replacement. To our surprise, the waiter returned and told us the manager has said because some had been eaten, only half of the cost would be refunded. In his defence, he appeared highly embarrassed. We asked to speak to the manager, to then be told she was “too busy” (again, the place remained empty). On asking again, she finally approached us and her opening line was “what’s the problem”. She was rude, sarcastic and continued to argue with us - making irrelevant comments about other meals that had been eaten. It was truly the most disgusting example of customer service we have ever encountered- we were all left completely shocked. Ultimately, I would avoid this place like the plague. I notice a lot of reviews seem positive (which is why we visited) but actually, many people do seem to have had a similar experience with this manager - and a Google review we have put on this incident has immediately been removed. So approach with caution!

Went for lunch at around 1pm so not late in the service as the place does not open until 12 the service was fine but the food shocking the chips were soggy as though they had been under a heat lamp all night and as for the steak and ale pie wow I've never tasted anything as salty unedible

A very quiet pub for lunch on a Saturday (soon to understand why) we ordered food for 5 and immediately were asked to pay the bill. Not a typical request within a restaurant pub but I thought not much of this. After an hour of waiting, we received what can only be described as very poor food. Chips flooded with oil and my personal plate, had bacon which was inedible. I ate half a burger and eventually gave up as the taste and texture was simply awful. I made a very simple complaint and request ‘happy to pay for the rest food but please refund my plate’. The reality was, none of use enjoyed the food but we didn’t want to make a scene. I was told that I ate half the food, therefore would receive half a refund or I could speak to the manager, why I agreed. After a long wait, the waiter informed me that the manager was ‘too busy’ to talk to me (though there were literally 6 people in the pub’. The owners attitude is simply awful! Extremely argumentative and rude. Very aggressive and simply not what you expect as a paying customer with a genuine complaint. Please read other reviews where this seems a common issue. IMO she has literally zero people skill and should reconsider working in hospitality - I think the lack of custom is due to her as the other staff were very polite and kind. Paying the bill up front - I have suspicions that this is not because of theft as such, but people receiving such bad food and service, they simply refuse to pay and walk out - probably as shocked as we were. A big statement but simply factual - in 34 years, this is the worse service I have ever received and all due to the owner - if I could rate a minus score, this would be more accurate.

Firstly you have to pay for your meals at the time of ordering - we now know why, because frankly, the quality of some of the food was so poor we would have refused to pay for most of it! People complaining has probably happened a lot hence the ‘get the money off them first policy’. We then waited for what felt like an age to get served. As for the food, only my meal, a Steak and Ale pie, was of an acceptable standard. The hunters chicken burger with bacon was so dry and overcooked it was almost inedible. The beef burrito was not much better, and the accompanying onion rings were just lost in thick greasy burnt batter. When we complained and asked to speak to the person in charge - the rude manageress initially told our male waiter that she was too busy to speak to us despite the fact the place was virtually empty. She also told us via the waiter that she would only refund the cost of half a meal because in her view, the Burger was nearly half eaten (it wasn’t). When she did eventually emerge after we sent the second meal back, she was really aggressive towards us from the off. Thanks to my daughter calmly explaining that we did not seek confrontation, just recompense for the inedible food, she eventually (and reluctantly) agreed to compensate the cost of one full meal. Even then in her Mrs. Angry state, she managed to over charge us for another £13.50, so ended up having to be refunded £27.00 to cover the error. After this experience we will avoid the place like the plague - and would advise anyone else thinking of eating here to do likewise. Interestingly, reading through the other reviews, whilst many are more complimentary- there are a number of them with a strikingly similar experience that can’t be coincidence.

We honestly cannot fault this place and the staff fab as always . Yes we had a longer than normal wait due to some in house problems , however when you get served the standard of the food you do it's well worth the wait . 💯 our place to eat just 10 minutes from home

My wife and I are currently staying locally. Have been recommended this Bar/Restaurant. Not eaten as yet. But have witnessed some fabulous plates of food for diners. What has impressed me is the open and modern menu lay-out. It caters for vegans, gluten free, vegetarian by a simple numbered item system that is so easy to understand that every Restaurant should adopt. Well done Black Horse 🐎

My partner and I went for dinner on Sunday and the food was absolutely gorgeous! We both had the Sunday dinner and the portions were insane, we particularly liked the gravy, lamb and the roast vegetables. The staff couldn’t have been more helpful and polite, they really made our visit. The landlady was very attentive to the guests and eagerly took feedback and conversation which made the experience all the more better. Highly recommend.

We visited today(4thApril). The food was excellent, I had Gambas Pil Pil for a starter and pan fried chicken as my main meal. Both were very tasty and nicely presented, although I did think carrots would've been a good addition to my main meal. I gave 3 stars for atmosphere because we were the only people in there until just before we left. This wasn't the staffs fault, we were quite early(17:00). All in all a very clean and tidy pub, the staff were very polite and helpful. We'll definitely be going again. Great food.

We visit here a lot hence the 4 star review however when we visited last night I would say at best it was a 3 star. After hosting friends at our house we came to the black horse as it’s a firm favourite of ours and had been raving about it to them. Typically this wasn’t the night to come. We came as a table of 4 adults and 2 children. The restaurant wasn’t busy however there was a table of 7 behind us which I understand. However we weren’t told until the waiter had taken our order that our food order wouldn’t be going to the kitchen until the table of 7 had been served. We understood and thought no problem however we waited 1 and half hours in total for our food. Due to the children becoming restless and bored (2&3 year olds) I did ask if maybe there food could be brought out at least, it was the same order of 2 children’s pizzas. Which the pizza just had 3 small slices of cheese on so didn’t seem too hard to make? Anyway, the meals never came out and the children’s were the last to come. I did request no bacon on the burger also but still came with it, we did note it to the waiter but after waiting so long for the food I couldn’t be bothered to wait again. Last night won’t put us off coming again as we do love going however if it was someone’s first time it probably would prevent them from coming back. 4 stars given for the general experience we have had before.

Booked a table for 7pm and promptly ordered food, food didn't arrive until 8:15pm despite not being full in the pub. Very odd that we were presented with the tables bill before food arrived (it was table service). Bland burgers and the chips didn't taste freshly cooked. We were aware there was a band on at 9pm so thought 7pm would be plenty of time to eat beforehand. The band however were warming up/playing well before this time and as a result of the slow service we were eating dessert after the band had started. A friend had ordered a chocolate brownie sundae but they had 'run out of brownie' and was just served ice cream. As the band were in full swing and unable to hear each other my friend just ate the ice cream. After pushing for a refund/some recognition that the dessert essentially was only half of what was ordered he was given a refund of 45p! With too much of a headache and unable to communicate with the staff we gave up and left. Let's just say we won't be back!

Nous sommes allé aujourd’hui à 22h30 pour aller boire une bière avec ma femme après être arrivé de France pour le week-end. Après avoir garé la voiture, la patronne nous a dit que le parking était interdit (15 places, 10 places disponibles). Elle nous a. Dit de partir nous garer plus loin et de dégager. « C’est mon parking, que faites-vous sur mon parking ! », « aller vous garer plus loin » Conclusion : pas de bière, nous nous sommes fait jeter avant même de pouvoir rentrer. Je ne recommande absolument pas cet endroit. Impolitesse et méchanceté ! Très déçu 😞

What a FANTASTIC meal! I had booked The Black Horse for a surprise Retirement meal for my mum, along with friends. There was 12 of us in total. We all did pre orders, so it was easier. The service from the kitchen, to the waiting on, to the bar staff was second to none. They couldnt do enough for you! Everyone in the party said they will be back to visit agin. Thank you to everyone that was working last night (27/3/24) for your outstanding service. WELL DONE ALL!

Very very satisfying staff great Landlady most helpful 👍

Mid week and not busy A 50 minute wait for what turned out to be overcooked mediocre food, I can see why you have to pay before eating

We have eaten at the black horse quite a few times and have always found the staff really friendly and the food outstanding. Today the staff exceeded our expectations- we couldn’t make it to the pub because our 3 year old was hurt and needed to go home. They cooked us our meal and allowed us to pick it up as a takeaway and even lent us their best plates! The food was delicious and the staff were super helpful. We would highly recommend the black horse

We have been to The Black Horse this evening for Mother’s Day. The food was absolutely amazing. The staff were brilliant and very welcoming as well. I’d definitely recommend the pub.

First time here, and was really impressed, staff are friendly and polite, food was great, and reasonably priced, will defo return when in the area

Great service and environment, and food. A good friendly local ran by locals. Portion sizes were good enough too (I'm finding everywhere has generally cut back on portions rather than cost). Delicious cheesecake.

I was advised to try this pub by a family member. I'm so glad we did. Lovely light and airy place with not too many tables so didn't have that cramped atmosphere. We ordered 3 adult meals and 1 kids meal. Your meal will NOT come out in 10 minutes which proves the rumour of fresh food cooked as ordered and not standing all day. Staff are lovely and friendly and tables were cleaned as soon as vacant (massive bugbear of mine to see dishes left on tables) Checkbacks were done but I was too busy eating the beautiful pan fried chicken to answer! (That was presented so beautifully by the way...) I've seen other reviews criticising the price of drinks. This is not a back street pub. It is an eatery that serves drinks and I personally think the price is spot on. (I hope none of these people complaining about prices visit London!) I have been looking for my favourite place to eat and I've found it. Thank you to all who served, waited, cooked and looked after us. You will definitely see us again. HIGHLY recommend.

The staff are friendly and the meals were piping hot and absolutely delicious definitely will be back

Booked a table for two on Saturday night . First time we have visited since b4 Covid. I was looking forward to crossing swords with the allegedly fearsome Georgina a especially after reading a few of the negative recent reviews. How wrong these reviews are. Yes the pay up front policy is a bit different but if you are prepared to set up a tab by leaving your card in the till (which I'm assured is covered by three security cameras ) you just carry on as normal in most places. In the past they would take a swipe off your card but apparently they are not allowed to do that any more . We had a really good chat with Georgina and she was absolutely lovely, yes she is very protective of her business and especially her staff but certainly not rude or abrupt as described in a couple of reviews . I imagine she could hold her own with anyone but you need to be like that in the current economic climate. We both ordered the pan fried chicken with bacon in a white wine creamy sauce .....absolutely beautiful ....perfect chips and lovely trio of greens. I had a couple of pints of Reverend James and Christine had a couple of Appletize, the bill was £44 which we both felt was about spot on for the standard and the service. We will 100% be returning for round 2 with the formidable Georgina lol!!

Fed 22 covers, no problem and all meals were excellent and served with a smile! Thank you, Georgina and team.

Lovelu food. Great live music. Very attentive staff. Fabulous night.

Food and atmosphere really good, could not fault! Only thing we didn't like was the staff come to take your order and then promptly bring you the bill, never experienced this before the food.

Excellent food, pleasant staff, clean inviting bistro..

Just had an amazing mega sunday dinner, it defeated me, thank you

We were met with a warm, friendly welcome . The food was excellent, with very large portions and good value for money . The staff were all young and very polite, nothing was too much trouble. We will definitely be returning for another visit.

You cannot fault this place, my wife and I go whenever we can. From the landlady the food the professional staff and the uniforms it's great. The customer service and food are excellent. We highly recommend it.

1st time visited here went in id say more of a quiet time around 4pm Just after lunch and before dinner starts Was already people in Was seated quickly, staff very friendly and lady asked if we enjoyed food may of been landlady very polite amd good to get feedback Really enjoyed the food, nice size portions, friendly staff Chips are bloody ace, not had homemade chips like that for a while Would highly recommend and will visit again

Been here a few times now, each meal just gets better and better. A gorgeous pub with home cooked food.

Rude, liar of a landlady who doesn’t like the truth. Food is adequate, nothing to rave about but the landlady, when questioned upon her ‘policy’ (that isn’t visible!) about paying before your food was vile to our party, heavily patronising and then said we were rude!! Would not be returning and would advise people to avoid this awful place.

The pub has very much improved under the new landlady's keen eye for detail and desire to make it a real part of the community. The menu is very good with lots of vegan and vegetarian options. Good beer on tap and lots of great events on, too.

Terrible attitude from landlady trying but failing to justify paying upfront when basically only just sat down and ordered drinks and food .Apparently we are are criminals .Shame really as food was good but nkn of the party of six will return

Great meal ... very tasty 😋 very nice server who made us very welcome and lovely lady on the way out making sure everything was OK... would thoroughly recommend 👌

Visited the Black Horse. Endon today, for lunch with my sister. Excellent experience. Had the pan fried chicken for mains, followed by cheesecake for dessert. Food, service & atmosphere fabulous. Ten out of ten. Could not fault anything. Gina is very passionate about the pub & business & works very hard to create the best experience for her customers. The waitress was very pleasant & excellent at her job. Made us very welcome. Would definitely recommend the Black Horse, Endon & cannot wait to return again. 😀 Thank you for a perfect lunch.

Lovely helpful staff, food was very tasty and large portions and the atmosphere was very comfortable. This was a group of friends out for our Christmas meal, good value for money .

Went today for Christmas lunch. Excellent food, staff and atmosphere, a brilliant time for a party of 9, highly recommend Black Horse at Endon.

Brilliant night with friends lovely wedgy chips later

Good food, great night, live music, fabulous atmosphere 🍻👍

Lost my reservation, lost my deposit, made to feel very uncomfortable, food not great, couldn't wait to leave.

Excellent!! Everything from the greet, service and food is fabulous. Recommend! Have been several times before, always consistently good.

Wonderful lunch at The Black horse venison burger, beef lasagna, and a brilliant bread and butter pudding.

Excellent food and great service. Loved the revamp and the landlady Gina made us all really welcome. Would highly recommend!

Went for my mum’s birthday and the food was just perfect. Large portions and home cooked could tell it was freshly made. Will be going back.

Food cooked to perfection, as always . Staff very attentive. Will we visit again yes. tomorrow for tea.

Not been to this pub for a while , was recommended to go by a friend for the vegan/veggie menu. So glad we went ! Well….. where to start , great vegan choices , gluten free choices , children’s choices , lighter snacks if required and even a solution to bariatric surgery portions . Lovely polite staff , comfy & clean seating area’s , lovely atmosphere , very reasonable prices and my husband vouches for a decent pint ! The landlady………. Nothing is to much trouble , just ask , aims to please and basically I think she’s nailing it ! Won’t hesitate to go back !

Really friendly, food was great and a live band at the end of the night, brilliant.

Great transformation by new owner, food was absolutely delicious, staff attentive, great experience will definitely be returning ! Good Gluten free menu also .

We had just walked from the canal to the Black Horse as the internet said it was dog friendly. When we arrived we found out that it was not dog friendly inside,only outside.Some lame excuse for this was given but that doesn’t help two hungry people who were prepared to spend £50 or £60 quid on food and drink. Any pub that close to a canal not excepting dogs must have a serious problem because 90% of boaters own a dog. I would love to recommend it but as I was not allowed in the door that is impossible.

First visit to here on October 14th- recommended by my son. Absolutely beautiful food, very good size, staff very friendly and will go out of their way to make you feel welcome and help you in anyway. Definitely recommend. Be back again soon.

Visited as a party of 12 for a birthday, all food was amazing, great atmosphere, great service good humour. Will definitely be back. Thank you black horse team excellent as always.

Food tip top use again and again

We visited The Black Horse Endon last night with a group of friends to celebrate our successes in their Sunday night quiz. The food and service were excellent and we had a thoroughly enjoyable evening.

Perfection! Booked for a meal with family including young children on arrival we were greeted and seated with a smile, the table was perfect plenty of space away from other diners, drinks order taken drinks arrived quick food order taken loved the menu lots of choices and variation to cater for all requirements, Food came out was amazing children enjoyed it adults thoroughly enjoyed it one was the monster burger we had such fun! staff were fantastic friendly and helpful really clean and professional couldn’t of been better the food and drinks for 7 of us was a very fair price we will be returning! Thank you so much to all staff 😁

An Excellent Choice for Dining a beautiful Pub and very clean. The staff where Friendly and approachable the food was Fantastic

We’ve had a wonderful birthday meal for the family. All 14 of us. Service was fantastic, attentive, and extremely helpful. The food was plentiful , beautifully presented and most importantly…. bloody lovely! Thank you so much. We will definitely be back.