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3.5

Based on 71 opinions finded in 2 websites

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Nº 2338 in 3097 in Leeds

Nº 332 of 399 Other cuisines in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..mustpizzacooked

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After a walk around Harewood, we fancied a nice Sunday lunch in Otley and couldn't have found a better place. We both opted for the roast beef and it was amazing. Slow cooked beef brisket with veg and Yorkshire pudding. One of the best pieces of beef I've ever had and everything else around it was perfect. The bar staff were also very welcoming and offered me a sample of the ale first before I ordered a full pint. Overall, great food, great staff and great surroundings.

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Wayne C . 2024-03-03

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We were on holiday in England and called in here on the way back to Leeds/Bradford airport. The burgers we had were great, well cooked and tasty. The hand pulled beer from Kirkstall brewery was excellent and obviously well kept. Star of the show was the young woman behind the bar (blonde hair with spectacles). She was absolutely great, smiley, warm, friendly and a great ambassador for the pub. We will certainly visit again and I recommend it if you want fresh food, well presented and a decent pint.

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Ted of Tandragee . 2023-02-11

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We asked to speak to the manageress this evening when one of our 3 meals didn't arrive and my wife ended up eating alone. We had already finished when her meal arrived. Not a perfect evening. The waitress was apologetic and friendly but nevertheless, we thought some sort of gesture from the manageress would have been appropriate. The waitress informed the manageress and told us she would come to speak to us. We heard later in the evening that the manageress didn't want to speak to us and just went home. What a great attitude. Hardly professional and certainly not client friendly. As a result a very small issue has become a matter of principle and a large insult to us. With this type of management quality I fear this pub with have a short future.

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Roy B . 2022-12-14

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Came to Otley to see a band & had a couple of hours to spare so called in for a drink & something to eat. Was told that they had stopped serving food because they had a private function on,so just ordered a pint. However,no sooner had I got my pint,a member of staff kindly said the cook would do me something ! Had a burger & proper chips & it was fantastic. The beer is excellent & the staff are so friendly & helpful,I cannot recommend this place highly enough. If you ever find yourself in Otley,go there !!!

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Andy A . 2022-04-14

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Great home cooked food. You could tell nothing on the plate was frozen. Really surprised, but really impressed. We both had the stake and ale pie.

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Laura W . 2021-12-23

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We visited to have an early evening meal, having seen the variety of dishes on the website. Sadly the menu offered was very basic, with hardly any of the dishes on the website - it was essentially just 'take-away' food. There was little apology from the bar staff - we had already bought our drinks before seeing the menu (we would have not ordered if we had realised how the poor the offering was). Also very poor attention to Covid precautions - no contact details taken, our table had not been cleaned since he ast occupants, and we didn't see any cleaning taking place while we drunk our drinks. This is stark contrast to our previous visit where the Covid precautions seemed to be taken very seriously.

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836petere . 2020-08-06

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Great little local, good staff, dog friendly, amazing beer selectionaa and a well priced kithen with plenty of options for the veggies and vegans. Sympathetic renovation of a landmark Otley building, could do more with the stables, minor gripe overall

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deanohannan . 2020-08-04

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We were recommended the black horse by the lovely gentleman in the curious hop (worth a visit if you are are into your craft beers and ciders) and we were glad we listened. Great choice of beers with knowledgeable and friendly bar staff who were also happy to house our dog. The place was warm and cosy with an open fire roaring. I ordered fish and chips, the hubby ordered one of the burgers and both were large portions and delicious. The coffe (latte) was also a really good cuppa. We would definitely return here for food and drink.

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shelstar86 . 2020-02-15

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Visited this pub for the first time since kirkstall brewery took it over and was very impressed at the decoration, food and service. We had the lamb Sunday roast which was tasty and an excellent sized portion, particularly the cauliflower cheese. Highly recommend and we will return soon !

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sarahw518 . 2020-01-29

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We had a meal for four of us. Could not have first choice of meal as I did not want anchovies and the salad was pre-prepared . that seemed strange . Normally you could ask for an ingredient to be not included.. would be vefry poor for an allergy not to be catered for ? the meal was good however . There was no dairy alternative for coffee and the staff member i asked could not find any orange juice but later another staff member found some . That was odd too. The place was clean and warm and friendly . The toilets were also clean. All in all we enjoyed the food and had a good experience .

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Richard H . 2019-12-31

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El pub y el restaurante estaban muy ocupados cuando visitamos. El signo de un buen pub. Pedimos una pizza y pescado y patatas fritas. La comida era buena, aunque el pescado estaba un poco bajo para mi gusto, la masa estaba un poco empapada. Me di cuenta de que una señora en la mesa de al lado dejó la mitad de la suya, que también parecía poco hecha. La pizza estaba muy buena. El ambiente y el servicio fue excelente.

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Yorkshiregirl79 . 2019-09-15

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We have previously eaten at the newly refurbished Black Horse, and decided to take my Mum and Dad and our four year old daughter. The pub had clearly enjoyed a sunny Bank Holiday weekend, as had a limited menu. However, I was pleased that they had the fish and chips for myself and my daughter which we had before. On arrival the food looked good, but after my first bite I knew something wasn't right, the smell of the fish was similar to that of dog/cat food, my young daughters smelt the same also. Both meals sent back and the staff took some convincing to do anything more than not charge us for the meals themselves. We won't ever be returning to this pub, which could have led to food poisoning of a child.

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superleague2005 . 2019-08-27

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Had Sunday lunch on 31st December meal excellent value for money. Good service and very friendly staff.

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Jaspward . 2018-01-01

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Pub was appealing inside & service was good. Food was ok but traditional pub fare with not much to offer for other tastes. Tried the lasagne which looked appealing but was bland with chewy pasta & salad limp from heat of lasagne bowl. Companions enjoyed their traditional pub fare - fish & chips - gammon steak. Overall a nice quiet old pub.

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janetbH2597VF . 2017-08-05

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The Black horse has declined over recent years and lost its reputation locally but having heard a few good reports decided to give it a try.What a surprise although there was no Sunday lunch Our waitress organised steaks with all the trimmings for the four of us and what a treat everything was perfect the best food I have ever had in Otley.Thanks Charlie for looking after us so well we all loved our lunch.I was so impressed I took a friend for luch last week and again superb I have never seen such a magnificent cheeseboard.People of Otley give the Black horse another try

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Chris W . 2017-07-11

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There was a group of 11. Some had the 'Pie of the day', some of us had burgers of varying kinds, some of us had fish. The pies were done like little pastry tubs with lids and well filled with meat, the burgers were very nice - proper meaty flavour, with good accompaniments too, very good onion rings. What can I say - nothing too adventurous but well cooked tasty food, that all arrived in good time and together more or less. Would definitely recommend this.

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Marie P . 2017-06-17

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Wonderful place! For quiet evening out with family and friends! Great drinks and food! Exceptionally friendly and helpful staff. A must visit place in Otley. Great also to stay overnight - comfortable rooms.

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DominiqueLuluahh . 2017-06-06

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Lovely place food very good beer excellent Very nice atmosphere,staff great. A great place to chill out.

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Alan P . 2017-03-24

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Tremendous homemade Yorkshire food..great local beers ..Best homemade Fuchs n chips ever..Maria the manageress was lovely..we will be back..if staying have the breakfast ..a treat at £7

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bobbyjonescurry . 2017-03-19

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Sólo cenamos el domingo en el Black Horse y disfrutamos muchísimo.

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raggersparkin . 2017-02-05

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Visited the Black Horse Hotel on the 10th with my wife and grandson,lovely pub/Hotel, beer good food great staff were very helpful and informative recommend this place and will go again.

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Peter M . 2016-12-15

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Estuvimos aquí para el almuerzo después de la excursión emmeralde, pub fáciles de encontrar, muy espacioso y limpio, sirve comida hasta las 9 pm. Las porciones de comida son grandes pero que no atienden a personas mayores y tienen pequeñas picaduras, aunque sólo una persona sirviendo no esperar mucho tiempo para nuestra comida, que llegó aún caliente y en platos calientes. Muy bien cuándo visita aquí.

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Lynne W . 2016-10-18

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stopped for lunch..sorry to say it was extremely slow service. Only one nice member of staff on bless her. She should have had back up as we waited ages. Told my friend it was great, she didn't believe me.....

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Gilly M . 2016-09-30

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Stayed for two nights with dog which is why we chose this hotel. Great friendly welcome by lad on reception who was busy serving at the bar and waiting tables. Despite being an hour early he showed us to our room quickly and efficiently (room no. 9). Room was basic but clean with nicely refitted bathroom (tiny but adequate). Could do with a shelf in the shower, towel rail in bathroom and a mirror near a socket in the bedroom, complimentary toletries etc very nice. Had lunch here which was good pub food. Staff very warm, efficient and hard working. The location is fantastic for Otley centre and parking at hotel a bonus.

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A TripAdvisor Member . 2016-08-21

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This B&B couldn't have been more helpful and accommodating! The staff was very helpful and flexible. Great place to stay in Otley!

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mcfalterman . 2016-08-01

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The building is impressive, but the road noise was excessive as the main road went past the entrance. The hotel could do with a lick of paint and some TLC, the staff however were very polite and helpful. We stayed because it was the only place in town.

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DGY-Eaglescliffe . 2016-06-28

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Pleasant surprise when we went in, clean and spacious. Nice staff and a big plus, the Loos are clean! Lots of pubs forget the Loos but they are important to visitors. Would go back to eat. Nice place overall.

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Hecky1 . 2016-06-12

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Very quiet on a hot Monday in June.Quick and polite service from a pleasant young man who recommended a sweet cider. Very tasty (and lethal!!) cider and hubby enjoyed his pint of beer whilst we waited for takeaway pizzas.Good pub with good food.

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ELAINE B . 2016-06-06

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Great pub and very clean, hospitable hotel with plenty of space. Car park on site and amazing pizzas!

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Layla M . 2016-05-01

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Ordered a marghetita pizza for takeaway by phone on a Saturday evening. A friendly man took the order saying it would be ready in 10 minutes- it was! Presented in a normal pizza box, it was a traditional thin base with plenty of tomato sauce and cheese. Very tasty, and better than the local pizza shops, but went cold too quickly as I am a very slow eater! Good food at reasonable prices.

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ELAINE B . 2016-04-09

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Nice, traditional pub. Great interior.I needed a room for the night. Sat at traffic lights and saw the commercial travellers equivalent of the Nativity Star..., "VACANCIES"...!!! Hurrah !!Nice 'single' room. Definitely single by the way. But well priced, clean, warm with brand newly refurbished shower en suite.Great value. Well recommended!

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BobbleM . 2016-04-06

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we came here for Sunday dinner and we're not disappointed. We both had Roast Pork with all the trimmings. Pork was cooked perfectly and all the veg was delicious. Really friendly service with a smile. Was recommended by friends.

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Terenceclaire . 2016-01-17

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Consistently good food every time I visit here. The two burgers or pizzas for £12 deal is fantastic value. Always a very quick and friendly service.

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Stuart R . 2016-01-04

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Food is brilliant, everything is fresh to order, the pizzas are a must, but then so is all the food. If you are dining later on, it might be best to check what's available before ordering as they can get quite busy and run out, but overall very good service and very friendly staff

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Charlotte R . 2015-12-21

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We've eaten lunch here a few times and it's always been decent: simple, no-nonsense pub food and the ingredients seem fresh. They claim the meat is locally sourced, the ham definitely is because when they ran out the bar manager popped over the road to the butcher to get more. They also have a decent selection of ales and the staff are friendly.

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kingsta1 . 2015-10-24

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Very reasonably priced, tasty food. Good selection too. Service was friendly and the staff were attentive. Would definitely recommend it.

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maizeem . 2015-10-23

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I have had 2 parties now at the black horse and each one has been outstanding. One was a christening and the oher a suprise party. It was well organised and the buffet was well worth the price paid, they catered well for the dietry needs of the guests (including children).The staff were extremely helpful and went above and beyond their duties to make sure both events were as stress free for me as they could be. I supplied the decorations both times and the staff decorated the room for me. The smallest of requests were met with no trouble at all. I would definatly recommend any type of function here.

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Stephanie S . 2015-10-12

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I have eaten here a number of times now. I first went with my wife one evening when neither of us could be bothered cooking dinner, and we have been coming back ever since. We often meet up here with a group of friends for some grub before going for drinks around Otley. The handmade pizzas are my favourite by far, and the dough isn't too thick and stodgy so you don't feel bloated afterwards. Staff are always friendly and keen to offer advice on wines & beers. The meat is all local from Weegmanns butchers across the road, and although staff tell you when ordering, I think they could advertise this a bit more as it is a good selling point :-) I have tried several items from the menu now and cannot fault one of them. Keep up the good work guys.

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Stuart R . 2015-09-03

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While touring Yorkshire stopped off here for lunch. Great pork and apple burger and good sized ham sandwich. Friendly staff. Using good local ingredients. Good value for money.Good selection of home cook favourites.

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avril_stewart . 2015-08-23

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stopped off on a almost sunny lunchtime. Good pub food tasty roasts and mainly English food, bangers and mash, yorkshire pudding etc with a good selection of ales inc Taylors Landlord.There is a beer garden, well more of a patio, but pleasant.

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Sampag1ta . 2015-08-04

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£80 for a single room is quite high. The prices were high I think due to the game fair at Harewood. My room was spacious and clean. The windows need more insulation as the road is busy and noisy. A shelf in the shower would be nice too. Breakfast was ok but small. Staff are friendly. I like Otley but would try somewhere else if I went back.

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JLB010 . 2015-08-01

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Looked at the Hotel since it opened again, and kept saying we would try the food there, today we did.I must say i was not impressed, i had a surf and turf and asked for my steak medium, when it came it was nothing llike medium it was really tough, when the young lady came and asked if everything was ok i told her i wasnt happy with the steak as it was tough. When she cleared the plates i said i wasnt happy with my meal, she said she would tell the chef, he didnt even have the decency to come or, send a sorry....

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marion d . 2015-07-12

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Despite living in Otley for 11 years, and seeing this pub open and close down several times, this was my first visit today!! Called in with husband on a Sunday around 1pm. The place had a few customers and was very nicely decorated (olde worlde charm), very clean and very good looking young male staff. We were immediately greeted by one of these delightful men which was great customer service. I noticed that they went out of their way to help a man with a baby in a pushchair access the toilets as well as assisting a rather rowdy family with their needs. Nothing seemed too much trouble. We ordered a cheese and tomato pizza which was £12 for any 2 or around £6.45 for one, which was more than enough for two of us. Hubby also ordered coleslaw. The drinks were served quickly and the food arrived around 15 minutes later cooked to perfection as a large rectangle shape with a deliciously thin crispy base and plenty of topping. All presented nicely on a wooden board with pizza cutter. It was delicious. The chef also popped out of the kitchen a few times and it was nice to see them dressed in appropriate attire and also seemed pleasant. We will definitely return especially as the pizzas can be taken away and are available all day every day. A great pub with great food and pleasant ambience.

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ELAINE B . 2015-06-21

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After having a long walk by the lovely Otley riverside , we walked to The Black Horse pub in the centre of town. pub was nicely decorated. It was a good menu and the staff were attentive . Food was good , my friends had the lasagne and both said it was very tasty and you could tell it was home-made . I had the chilli burger which i enjoyed too . The pizzas looked great and the next time I visit I know what I will be trying .

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Kevin L . 2015-06-20

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Went for lunch last friday with son,daughter,6week old baby,daughters friend and 7yr old son.all meals were excellent..one surf&turf,one gammon,2 wraps and one childs pizza (the baby had milk)will definately be back next time im visiting from Newcastle.

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Linda W . 2015-06-02

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I visited with my humans and will be bringing them back to this very pet-friendly pub with rooms in the heart of the lovely market town of Otley.We dined here at breakfast and lunch and I was very impressed at the quality the prices and the exceptional service from the very friendly staff. The humans liked it too. I was offered a refreshing bowl of water immediately on arrival, which helped down my portion of bacon and sausage at breakfast, as well as ham and steak at lunch. All locally sourced and very tasty.We spoke to Mark who was very helpful in providing local knowledge and we will be returning for a stay in the near future as I believe it could be a contender for my Golden Paw Award in 2015!Thanks againPenny & her Humans

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CinquantNeuf . 2015-04-25

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My partner and I chose to have lunch here today. We expected a average pub lucnch and were pleasantly suprised.We sat in the bar area which had a cosy atmosphere. The staff brought a high chair for our baby. The food was excellent and reasonably price. The staff were friendly and attentive. Would most definitely recommend.

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Scamp1e . 2015-04-18

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Dined here on bank holiday Sunday with my fiancé and our baby when we looking for a quick pit stop. This hotel is situated in Otley town centre. The menu was quite extensive - pizzas, burgers, wraps, sandwiches plus other home comforts. The prices seemed quite reasonable (only £6.95 for cheese bacon burger with salad and fries) - therefore we thought it amazing value when they turned out to be super-tasty with the meat sourced from a local butchers and well presented. Staff were attentive and friendly. Definitely recommended for a decent pub meal. The pub is just a short distance from a lovely riverside walk; where we proceeded to go afterwards to walk off the burgers!

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Simmone . 2015-04-06

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We've avoided The Black Horse in Otley for a number of years, although we only live 10 mins walk away, because it simply wasn't a great experience (on the occasions that it was actually open). A number of friends, including vegetarians had recommended it to us recently so as we were joining a meeting in the function room at Weds evening we decided to check it out. Excellent beers (Landlord, Saltaire Blonde and Otter Bitter this week) similarly excellent wine list and a simple menu of pub-grub dishes which turned out to be excellent quality (and prices). We were back there today for lunch and must commernt on the high quality of the staff. Terrific.

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glynn_jung . 2015-04-03

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Central location in Otley. The pub has many original features and a welcoming open fire. The room was clean and comfortable but fairy basic. Our room was situated at the front of the hotel and there was a lot of noise from the traffic. Breakfast was like the room - basic, although the cooked breakfast was tasty and well presented. The host was welcoming.

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NickyTurner1 . 2015-03-30

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Went here Sunday evening, and was pleasantly surprised. The menus and advert in the window looked like a '2 for 1' pub, but the pizzas were amazing. They were freshly made, even the bases. I had bbq chicken and my fiancée had goats cheese and red pepper, both were big and delicious. Would highly recommend it

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Michael19712014 . 2015-01-27

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Since we moved to Otley (5 years ago) this place has been under various different managements and often closed down for renovation, or between owners. I often forget it's there, because it's been off the radar on and off. Went in the other day with visitors to Otley and it wowed us all. Wonderful setting (indoor and outdoor) and really, really superb food. Not fussy - but prompt and superb. Highly recommended. I'll be back. Lots.

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JoiBertwick . 2015-01-11

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Very pleasant.great food service was quick and friendly.town centre location.we had burgers very good .

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malpint . 2014-12-30

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Table booked for Sunday Lunch for 12 on Victorian Fayre. Even though very busy service was prompt and quality excellent. Will definitely revisit. Give it a go, we need to encourage small businesses not multiples!

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JMG15 . 2014-12-07

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I liked the staff was more than helpful nothing to disliked that's the truth busy little high street loads of pubs to enjoy your self

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Glen H . 2014-11-19

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Went in on a Sunday evening, first time since it had re0opened. The service was excellent. We both had burgers. They were locally sourced and very tasty. Good quality, reasonably priced. Just what is required in this day and age. We will be back.

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Wiseowl33 . 2014-11-04

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The hotel serves standard pub food at a reasonable price. The steak was very tender and locally sourced. The wine pours are BIG!

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BOXCARBOB . 2014-09-23

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The food was very good and very reasonablly priced.Both myself and my husband have very simple tastes.But the varied menu was excellent and we found something on there to satisfy us both.The fact that food was served untill 9.00pm was an added bonus.The service was very good and nothing was too much trouble breakfast was also excellent and very relaxed.

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susan j . 2014-09-15

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We stayed at the hotel and ate at the restaurant/lounge several times both out of convenience and because the food was good :) The hotel and restaurant are under new management since July 2014 and they are poised for success, IMHO. They are working on a new, expanded menu that will go beyond standard pub food, which I think will be excellent. The chefs are obviously capable of doing much more than is currently asked of them. What they are doing is good, all the same. The lamb burger is really, really good. The pizza is decent. The sausage, chips & beans is great value. One of the best meals I had, however, wasn't on the menu... I just wasn't feeling like fried food, so Mark (the manager) had the chef do up their fish pan-fried with a big salad and garlic bread -- SO GOOD. That speaks to the next point: the service, which is *amazing*. Nothing is too much trouble, they are so pleased to give their customers a good experience, and they bend over backwards to accommodate. I cannot say enough good things about this place and we will definitely be back. I do rather hope the revamp includes offering more local beer and ciders, as many of their offerings are widely available in Canada.

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lorien_i . 2014-08-18

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Okay the menu was not huge in fact not a lot however i did ask and i was told it is because the pub has only just re opened following a revamp (witch by the way sets this as the most comfortable and stunning pub i have been in, in a while) the staff were lovely, the food was fantastic and cheap, cant wait for the full menu, this place is a must a little quiet but these things take a while to rebuild when broken. Keep it up your doing great

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Michael J . 2014-08-07

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Stone baked pizzas with great tasting toppings, goats cheese and red pepper was excellent, washed down with a great pint of Black Sheep

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john t . 2014-08-06

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Have been twice since the Black Horse Hotel Restaurant re-opened. On both occasions the food was excellent, cooked to perfection and beautifully presented. Staff are very efficient and nothing was too much trouble. I would highly reccomend you try it for yourselves. We have just booked a table for next Saturday and cannot wait. People of Otley and beyond it's definately worth a visit. T & D of Otley

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PhilipD65 . 2013-09-23

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The first thing to remember here is that all reviews prior to July 2013 no longer apply, so worry not about these; this is a review of the work of the new team at the Black Horse restaurant. It is also worth noting that this is a restaurant review only; I have no experience of the hotel accommodation.It is possible to reserve a table (and will be essential in future, I imagine), but a chat with the manager, James, was all it took to secure a table for late evening. Last orders are taken at 2100, so it's advisable to bear this in mind.On arrival, MrsCapricorn and I were shown to our table, which was clean and well ordered. There are no printed menus, but the bill of fare is displayed on large blackboards. We were given plenty of time to make our choices, including drinks. A starter of assorted bread with butter was provided and we tucked in.The main courses arrived and were well worth the wait. The steaks were cooked to perfection (not an expression I use lightly), as were the side dishes. Of particular interest were the shallot rings, which were delicious. The meals were well presented, of quite remarkable quality and worth every penny.MrsCapricorn chose to have a dessert (Eton Mess), which she described in glowing terms; at least I think the quiet orgasmic moans from across the table indicated her enjoyment of the dish.The new team is relatively young and fired with an eagerness to excel; in this they show great promise. The chefs can boast an excellent professional pedigree and their meals speak their reputation, which is impressive and growing. The staff are attentive, polite and friendly; nothing is too much trouble for them. James' management is assured and confident; importantly, he is willing to listen to customers' comments and respond to these. All in all, this bodes well for the future.So why have I not awarded the full five points? Well, as the title of this review suggests, the restaurant is a work in progress and there are a very few points to address. For me, the greatest of these is the scarcity of vegetarian options; now, the restaurant is essentially a steakhouse and is clearly advertised as such, but not every customer is a carnivore and vegetarians appreciate having more than one choice on a menu. (For the record, I am a vegetarian, but for health reasons only; I fell off the wagon for the evening because I didn't fancy the veggie option on offer. Nu, shoot me.) I am certain that as the restaurant develops over time, the menu will find an optimum balance for its clientele.A team that works so hard at making dining in their restaurant such a splendid experience deserves to succeed. Visit the Black Horse restaurant and your taste buds will love you forever.

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Capricorn113 . 2013-08-04

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This hotel and restaurant has only been open for 2 weeks and we were looking for somewhere to have our meal on Sunday (28th July) I am so glad my husband and I chose here the Steaks we ordered tasted beautiful and were very tender and the rest of the meal was perfect too. The manager was very attentive and the service which we were given was second to none. Thank you we will be vising again

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Berry2013 . 2013-07-30

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Good food, good service I would highly recommend, ive been going on and off for years, im not a local otherwise I would be there on a regular basis.

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dp-umc . 2013-04-21

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First comment is why does the review show a picture of Weegmans Butchers which I accept is across the road but bears no relevance to the hotel !! Went to the "In House" Chinese late last year , food not too bad, service terrible, price expensive, I don,t think I can ever remember being charged for prawn crackers before! Won't being be going again which is a shame as Otley really does need a Chinese Resturant badly and we would certainly been patrons several times a month with our friends.

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Alangs . 2013-02-12

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A bit poor. The food was OK but extremely slow service, and the first time we were threatned with anything like food was prawn crackers after 50 minutes of waiting to be served on a set menu.Basically, they over-stretched themselves on this night, trying to maximise their customers. We finally finished eating not much before midnight, after having arrived around 8.10

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StevengeorgeNorfolk . 2013-02-11

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Birthday group, seven of us again. Friday evening, our group and four other diners! Were told the early bird did not apply even though advertised. Then the menu was reinstated BUT 3 of the dishes were "not on". I had the last chicken too, Eventually after an appalling waste of time, the cost of the two curled up, dried up, lacking in meat lasagnes was deducted from the bill. The rest of the food was really poor, the poor little waitress tried very hard and I did say sorry if we had been difficult but the food was awful. She replied at least we had been nice about it not like the other four diners. Don't know if things have changed as we havn't been back. Shame, it could (and has been in the past) a delightful little spot.

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JARUSKA . 2013-01-19

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We recently stayed at this hotel over the new year.The rooms were clean but a little cold .The situation was ideal for the function we were attending.The staff friendly.My only criticism was the breakfast which had a cost of about eight pounds.We did think we would get a choice of cereals / fruit,etc. It consisted of a cooked breakfast ,toast and tea or coffee.This was ok for most of us but one member didn,t want a cooked meal and when asked what the alternative was found there wasn,t.When she asked if she could have a croissant or something found toast only was the option and.8pounds for some toast and coffee which she could have had in her room was a bit pricey.Perhaps the night before when checking in she should have been told cereals /fruit/pastries/yoghurts were not on the breakfast menu.

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gdfriends . 2013-01-08

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Freshly prepared hot, delicious home cooking very reasonably priced in clean and comfortable surroundings

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alison r . 2012-08-22

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“Excellent, you must try it food and rooms “excellent you will love it and all staff are spotless and helpful nothing is to much for them service with a smile , the Black Horse, is about giving you the best over night stay, NOT about just taking your money off you 5 ***** from us ( book your self in and try it you will love it) Margaret & Graham Reid ( Liverpool)

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Megen215 . 2012-08-14

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My husband and I had an overnight stay last week and had a pleasant trip. The hotel is easy to find with parking on a first come first serve basis. The barmaid (can I still say that?) was really lovely and welcoming and looked after us very well. The room was spacious and clean, bathroom ok. Breakfast was great. Would stay again

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Helenhig1 . 2012-07-23

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Came here with a relative for lunch today and had the gammon steak and lamb shank, both were plentiful and were excellant value for money at under 8 pounds each. The place was very quite hardly anybody in which I though would be a bad omen however this is definately one of the best pub lunches available in Otley and I would thoroughly recommend trying it.

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annieqYorkshire . 2012-06-14

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The food was really lovely...8 people in our group declaring their meal was the best .....so good we came back the next day for the stupendous carvery.....sincerely...you must eat here...you'll not regret it....

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saved2403 . 2012-06-10

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We ate here both nights that we were in Otley, as well as staying here. Really loved it, clean, comfortable, good food, reasonable prices, great service.

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Ross and Laura E . 2012-06-05

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The food was good, the burger was excellent value and worth a visit.

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WendyH332 . 2012-04-10

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Having travelled around the area looking for accomodation we pointed in the direction of The Black Horse. On our arrival we were greated by the owners Claire & Mark who did everything to make us feel at home. Once booked in we shown to our room which was tastefully decorated and comfortable. Walking around, the bar area was comfortable, clean and very friendly. The choice of cask ales was excellant and served with perfection, the taste was brilliant obviously this is down to a well kept cellar. We decided to have a meal and was given the menu. Spoilt for choice at the many mouth watering dishes available in addition to the succulent daily carvery. Asking the chef (James) what ingredients were in each dish, we were very pleased to hear a chef describe each dish and know his stuff. The food we had was prepared and presented with class. We will almost certainly visit again. It is a delight to find such a hotel and staff so helpfull and friendly.

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countryhopper_01 . 2011-07-14

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The Black Horse has been under new management since February and the staff has created a warm ambience with great ales and well-priced quality food. As Aussies, we were searching for a a place which reflected the best of British pubs, and this was it! It became our home away from home, and we really miss our late afternoon ales and Sunday lunches. Kevin, Tony and the rest of the staff really go out of their way to ensure that their customers have a memorable experience.

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bosscanberra . 2011-05-19

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