GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.2

Based on 101 opinions finded in 2 websites

site_photo3

Nº 1408 in 1596 in Wiltshire

Nº 339 of 366 British in Wiltshire

CUSTOMERS TALK ABOUT DISHES WITH..ladymeatmustcheesehamcookedsteakchickenbaguettegarlicbeautifuloldbriepiesaladroastfish

comment_iconOpinions

Walked from camping & caravan site along the canal , had a drink and the food looked lovely , hour later ordered the Sunday roast , lamb , sat outside next to the canal , roast was lovely all fresh veg , huge Yorkshire , lamb was lovely ! Well needed roast before! the walk home

site_logo

Andrea T . 2024-09-01

MORE AT TripAdvisor

We made a decision to take our grandchildren out to have lunch at the Black horse we got ourselves a drink at the bar asked to order some food and was told to go away and come back in 15 minutes as they had a table of 14 in and they couldn’t take any more orders we went back 15 minutes later and was told I have no idea when you’re gonna order you can order it now if you want I’m not sure I can’t tell you how long as I’m not the chef.I just think this is poor service and we made the decision to go back into town and have a nice meal there so unfortunately you lost out today

site_logo

nigelandjac . 2024-08-30

MORE AT TripAdvisor

Lovely trip out, beautiful food and lovely staff. Such a nice view whilst enjoying dinner, service was very quick! Would recommend

site_logo

Urchytruth . 2024-08-04

MORE AT TripAdvisor

Food was served quick enough, however, my fish was very greasy, tasteless due to amount of grease coming from it, granddaughter ordered steak with a sauce, sauce was sitting on a plate of grease, again tasteless, the bar itself could do with a makeover, dull, lifeless

site_logo

David C . 2024-07-09

MORE AT TripAdvisor

Just made it here 5 minutes before the kitchen closed. Staff were incredibly friendly and helpful offering up extra time to settle and read the menu. Not needed as we knew we wanted fish and chips. Placed to order than sat outside along the canal with drinks. Meals were piping hot and very generous portions. The batter on the fish was amazing. The pub is also very dog friendly. They are welcome inside and out. Bowls and treats available.

site_logo

Cinnamon . 2024-07-02

MORE AT TripAdvisor

We needed lunch and had no time to look round Pleasantly surprised good choice quickly served by very young staff.large portions I had chicken and my son had pie all with lots of veg and choice of potatos too full for dessert As it was squally we sat inside later we walked by and saw garden and canal very pretty Will definately visit again if in Devizes

site_logo

trixey60 . 2024-05-31

MORE AT TripAdvisor

Walked along the canal and came across this pub ,pretty location next to canal busy booked a table no trouble two of us and our two dogs, varied menu good prices friendly helpful staff ,good food for us good sized portions well cooked both really enjoyed it good pint of beer to ,will be coming back sometime ,bill very good well done black horse

site_logo

O5165OMandrews . 2024-04-01

MORE AT TripAdvisor

Last minute decision to have supper at the Black Horse pub , Bath Road , Devizes. The menu had a good choice of meals , we ordered Chilli , Gammon and Fish & chips . It was absolutely spot on !!!! Beautifully prepared , and plenty of it ! Served piping hot , and freshly made . Definitely give it a go , great value for money ,

site_logo

debi h . 2024-03-16

MORE AT TripAdvisor

We popped in here on a Friday lunchtime. We hadn’t booked but luckily there were a couple of tables free, as the weather outside was pretty awful. Usually you can sit and watch the canal boats alongside the pub. The staff were very friendly. I chose the chilli with rice, and nachos and my husband chose the beef pie. The chilli was delicious, home made and very tasty. Plenty of rice and nachos, and sour cream. My husbands pie came with new or chipped potatoes,(he chooses new) and three veg and gravy, a substantial meal, but he still ate it. We have never had a bad meal at this pub, and the food it very varied, to suit everyone. We didn’t have a pudding as we were very full but will be visiting again soon, Well done.

site_logo

909mariaP . 2024-03-16

MORE AT TripAdvisor

We came here with a large group of 52 people. even though there were many different food choices, the service was excellent and the food delicious. Would love to dine here again in the Summer.

site_logo

ChristineH2437 . 2024-02-08

MORE AT TripAdvisor

5 of us went for food tonight (3 adults 2 children). On arrival shown to our table and ordered drink at the table and given menus. Allowed time to order. Food was ready within 15 mins. Food come out piping hot. The steak in my steak and ale pie melted in the mouth and the gravy was to die for. Son has steak and that was cooked to perfection. Daughter had the 8oz burger and a side of cheese and bacon topped fries again delicious. 1 child had the fish finger meal and the other had fish and chips from the main menu. Batter was nice and crisp and light. There was so much food that we all ended up leaving a little so, no room for dessert. Prices were reasonable. Service was great and staff all friendly. We had a 6.30 table so not too busy. Definitely go again when my son is back in the country.

site_logo

Tracey B . 2024-02-03

MORE AT TripAdvisor

We just stopped by for a coffee on our way elsewhere. The staff were friendly and extremely helpful with the directions we needed to get to our destination plus the coffee was decent.

site_logo

Andria O . 2023-11-21

MORE AT TripAdvisor

We arrived in Devizes too late to descend the Caen Hill locks that day, so moored up outside the pub at about 2pm. Popped in to book a table for 8pm and they were quite happy with us staying on their mooring overnight. We let them know that one of our party was joining us later and, even though the kitchen was due to close at 8pm, they took our order and then held off serving it til everyone had arrived. The food was as good as the service - often the steak in a mixed grill is a cheap offcut. Not this one. A beautifully cooked, melt in the mouth piece of excellent meat.

site_logo

Piers H . 2023-11-04

MORE AT TripAdvisor

Omg ,what a great meal .really big and very reasonably priced .cant fault and the staff were great fun and friendly .Cant wait to come back .

site_logo

Jane K . 2023-10-26

MORE AT TripAdvisor

Chose this pub as it was a mid point for meeting our friends. Was a bit dubious after reading previous reviews. Our experience was all positive. The welcome we got was good and they had reserved our table outside by the canal. The beer was well presented with a choice of 6X or IPA, and not over expensive. There was a lunchtime menu of sandwiches which most of us went for. Also the main menu was available except the chargrill or fish. There was plenty of ham and the slices were cut thick. The sandwiches were good and when we asked for something slightly different they went out of their way to oblige.Service was very good as we didn’t have long to wait for long The waitress was courteous and interacted with us well. All in all it was a pleasure to visit this pub and made meeting our friends really enjoyable.

site_logo

Brian T . 2023-09-08

MORE AT TripAdvisor

Fabulous spot on the canal Staff friendly and efficient No coffee due to machine being out of order and no 6X despite being a Wadworths pub in Devizes

site_logo

rogandfi . 2023-08-07

MORE AT TripAdvisor

Asked about food at 3:58pm and the sullen-looking bartender made me feel like I was asking for her to bake me a soufflé. Just tell me “sorry, the kitchen closes at 4pm on Sunday “. This on top of them never bringing us a menu when we showed up 30 minutes prior.

site_logo

bunpeach . 2023-07-16

MORE AT TripAdvisor

I concur with the views of others... Stayed only because of the location... Beer OK... Food, best avoided... Poorly Managed... Shame, could be a goldmine..

site_logo

theeuo . 2023-06-26

MORE AT TripAdvisor

Don’t bother. We called in left patiently waiting for ages. Then told they couldn’t fit us in. When we said ok we’ll go somewhere else ( not aggressive) we got a nasty reply , we have enough customers anyway!! What away to treat people who had walked to them via the locks following recommendations . Very rude very ageist. They deserve to lose business.

site_logo

grace m . 2023-06-25

MORE AT TripAdvisor

After walking in from town, we had to wait at the bar for at least 10 minutes to get drinks , lack of staff, the pub wasn't that busy, it was only 6 45, ordered our drinks, then asked where do we order food, oh, sorry, we're not doing food atm , we've had a table of 10 just arrived , we can't serve you. Well you could of told us before we ordered drinks. The staff were miserable looking , my glass was disgustingly dirty, I'm kinda glad we didn't get served, and no need to revisit either ... poor poor poor .

site_logo

Tony W . 2023-06-23

MORE AT TripAdvisor

I honestly don't know how to start! But i am going to give it a go, Female bar staff absolutely clueless, The lights where on but there was definitely nobody in! Overprised larger, Many things on the menu where not available, Will never return, Tip, get bar staff that actually know what there doing / And some enthusiasm

site_logo

nitrowarrior . 2023-06-14

MORE AT TripAdvisor

Didn’t even make it to order food. Asked landlady if ok to more narrowboat outside (there are moorings for patrons) and was rudely told ‘No! There’s two already out there. People come to look at the canal, not your narrow boat’. OK then - we’ll take our business elsewhere. All 8 of us were planning on eating dinner and spending the evening at your pub. But we won’t now 🤷🏻‍♀️

site_logo

Excursion66554141749 . 2023-05-28

MORE AT TripAdvisor

Poor food. Pie meat grey no flavour. Ordered a liquor coffee. This was served in a cup on a saucer with a side of milk/cream. Not what was expected and luke warm. Asked politely for the coffee to be removed from the bill. The landlord response was it was what you ordered. Then proceeded to tell us to F off twice and he would take a photo of us so he staff knew we were banned. Do not rate this establishment and would not return

site_logo

Getaway47871403010 . 2023-05-17

MORE AT TripAdvisor

There was a lady behind bar. Bar lady went outside with out saying anything. Meanwhile 5 people waiting to be served 1 man left, waited 5 mins went elsewhere. It was worst experience of my life. Will not be going there again

site_logo

Clare D . 2023-05-04

MORE AT TripAdvisor

Stopped here using the pub moorings, unfortunately that makes you a tourist in the eyes of the management. She was heard to clearly tell her staff that "they don't give us anything out of season so proritise the locals. Food was good but getting cutlery a challenge. Probably one to avoid

site_logo

Ian U . 2023-05-02

MORE AT TripAdvisor

No idea what the food is like, as we were advised food only indoors on a lovely sunny lunchtime. We wanted to sit outside by the canal, but could not eat out there. A real shame.

site_logo

Meander52549833767 . 2023-04-07

MORE AT TripAdvisor

Beautiful sunny day and a perfect setting, today unfortunately that’s as good as it gets. Landlady, very rude, abrupt and extremely rude to her staff in front of customers, walking around moaning at people turning up, on a bank holiday! Refused to serve food outside, and couldn’t accommodate us inside, due to reserved tables, opted for drinks outside and crisps, noticed when we left an hour later , tables were all still empty.. FairPlay to the bar staff that have to put up with the unprofessional behaviour.

site_logo

Justine T . 2023-04-07

MORE AT TripAdvisor

Lovely meal fish and chips delicious! Beef burger well cooked -quick service. New menu but no pizzas! Bring back the pizza!

site_logo

Sarah b . 2022-11-25

MORE AT TripAdvisor

I had a monday lunchtime meal, I can highly recommend this pub for a fantastic meal. The service was extremely good. The whole menu looked good. I had the lamb and it was amazingly tasty and plentiful, dessert was the Eton mess and again it...

site_logo

641lesk . 2022-11-14

MORE AT TripAdvisor

Ok. So having not been here for many years, decided to go along for a meal with a group of friends, after looking at the menu online, and thinking it looked reasonably priced, with a good selection, particularly for the three non meat eaters in...

site_logo

jackiegI5302YF . 2022-11-01

MORE AT TripAdvisor

Wow. We rediscovered the Black Horse in the summer, having been regulars prepandemic and beyond. We were aware it had been taken over so were keen to see what was new. The menu was plentiful, as were the portions and it was GOOD food. We've...

site_logo

V1X . 2022-10-20

MORE AT TripAdvisor

A local Pub to us, great spot on the canal. Good selection of options for a Sunday, although only one Roast on offer. The food was excellent as was the service - kids menu was a bit limited - it would have been nice to...

site_logo

Coomerclan2 . 2022-09-27

MORE AT TripAdvisor

A very nice pub, with its location at the top of the Caen Hill locks, we had no expectations prepared for a “tourist trap” , this was not in any way the case. Friendly staff, clean and fresh inside and in the garden. Really good...

site_logo

eivindm2013 . 2022-09-17

MORE AT TripAdvisor

Had a lovely pub meal staff woz so friendly had amazing time I enjoyed my two pints of shandy. and great views of the canal

site_logo

611mandyw . 2022-08-07

MORE AT TripAdvisor

Came across this lovely pub to stop off and have a drink whilst riding along the tow path Has wonderful outisde seating right on the water Only downside is that you are not allowed to take your bikes near the tables outside and are expected...

site_logo

shellw40 . 2022-08-02

MORE AT TripAdvisor

Called in today for lunch had not booked a table. I had chosen this place due to location to the locks and recent reviews. Great welcome by the attentive staff. We placed our orders and food was out some 20-25 mins later which was all...

site_logo

Ian B . 2022-06-29

MORE AT TripAdvisor

I have been 4 times to this pub in the past few months, as I am a neighbour. But on 3 occasions there have been issues, mainly to do with food service. The last experience was the worst. We walked in at 8.00pm on a...

site_logo

bluntknives . 2022-06-27

MORE AT TripAdvisor

Well spotted on a bike ride. As we pulled into the car park we noticed a big sign saying no bikes in the garden. So I asked where to park our e-bikes. Was told to chain them in the car park on there own or...

site_logo

Pioneer16894752069 . 2022-06-18

MORE AT TripAdvisor

Landlady needs to get her facts right before accusing a innocent child and making her cry 🤬 she has a horrible attitude

site_logo

donnacS6109DM . 2022-06-17

MORE AT TripAdvisor

My friends daughter was playing, like children do, the landlady hobbled up to her with her gammy leg and made the girl cry for picking the flowers, claiming she had sat and watched her for 2 hours, we were there no more than 40 mins...

site_logo

U2899KVmartinc . 2022-06-17

MORE AT TripAdvisor

Went to go for some food as heard was a great place for food. Was met by a disgustingly rude manager who shouted in my girlfriends face just because we asked a question after being ignored the entire time being there. I understand your busy...

site_logo

thomasmill3216 . 2022-06-03

MORE AT TripAdvisor

We were a family of 6 adults that visited on Bank Holiday weekend, with half the tables full inside and outside. Lovely view along the canal and good drinks. The restaurant is table service only, and as we hadn't booked a table, we checked before...

site_logo

Rebecc_73_ . 2022-06-03

MORE AT TripAdvisor

Omg what can I say we phoned and tried to book a table for a family of 4 to eat get told to just come in so we did 15 minutes later to be told sorry they have ran out of food yet again well...

site_logo

796kayleighr . 2022-05-28

MORE AT TripAdvisor

Home made meat pie lovely. Sirloins cooked to right specification. Enormous salad portion slightly off putting but a minor problem. Children thought chips could be improved in quality. However Very reasonable prices. Staff very efficient and friendly. Well worth a generous tip as service charge...

site_logo

Excursion795451 . 2022-05-23

MORE AT TripAdvisor

We went on a Wednesday night with a friend up from Devon. He ordered the Sri Lankan curry & as he has been there he was very disappointed. The 6X was off-amazing so close to brewery! No Wiltshire ham either and no English mustard to...

site_logo

helen2cats . 2022-04-09

MORE AT TripAdvisor

Our new local! Having recently moved nearby, we ate here this evening, not only are staff polite, welcoming and attentive, the food was fantastic. My wife had the fish and chips and I had the steak and ale pie. Probably the best steak pie I...

site_logo

Dream38352094933 . 2022-04-09

MORE AT TripAdvisor

13.45 chef decides no more lunch orders , it’s not busy. V poor. Beautiful day sits on the canal What an absolute waste Chef obviously wants to put his feet up now the suns out

site_logo

Jeffbarella . 2022-03-23

MORE AT TripAdvisor

We've been coming to the Black Horse for a number of years - generally after visiting the market in Devizes which we do aperiodically. The quality of the lunch was superb. The young lady who looked after us was exceptional.. Went away very happy and...

site_logo

Swrsan . 2022-02-25

MORE AT TripAdvisor

Excellent and well trained staff, in particular Izy was very engaging, knowledgeable and passionate ( loves dogs). Service was impeccable, our homemade lunch was delicious and perfectly filling... homemade onion bhajis are highly recommended.

site_logo

richardnB4365TN . 2022-02-24

MORE AT TripAdvisor

We stopped off here for a spot of lunch and were not disappointed. We didn't book but the lady at the bar found us a table and brought our drinks to us whilst we chose from the menu, My husband chose the gammon and chips...

site_logo

sarahpWiltshire . 2022-02-22

MORE AT TripAdvisor

Such a beautifully prepared meal very tasty too and excellent presentation. Lashings of food we enjoyed every mouthful. Very attentive staff very helpful. The Landlord, Francis is the chef all freshly prepared. The landlady was fantastic too. A great experience Nd tasty food, thank you.

site_logo

Bluedelft1 . 2022-02-20

MORE AT TripAdvisor

Yesterday was my visit ever visit to Devizes and to the Black Horse pub. We arrived early for our 2.30 table but the lovely Hannah found us a table to have a drink until our table was ready. When it seemed that our table may...

site_logo

Sadshal . 2022-01-24

MORE AT TripAdvisor

Excellent service , so friendly and will accommodate anyone . We had a lovely buffet and yummy chips . We have also eaten a meal here , 10 out of 10 .

site_logo

ceacott . 2022-01-23

MORE AT TripAdvisor

Lovely setting and good food at a very reasonable price , we both had a soft drink, mains and puddings and came to just over £30 . The young ladies that served our drinks at the bar and took our food orders both very helpful...

site_logo

wiltshire2019 . 2021-10-09

MORE AT TripAdvisor

Took my daughter and her tog for an impromptu early tea, barmaid was a little quiet and unwelcoming I figure maybe new? Not a problem we've all been there! Wasnt allowed a menu 15 mins early only at bang on 5 that was my only...

site_logo

Burgersandchips . 2021-10-08

MORE AT TripAdvisor

A really friendly welcome. Great service. The food is very generous and super tasty. The cod is good and the batter is light. Good choice of drinks and a lovely canal side garden. The staff were very attentive. Thank you for looking after us.

site_logo

rachelo528 . 2021-09-27

MORE AT TripAdvisor

After walking the locks, my wife and I stopped here for lunch, what an excellent choice, all staff very friendly and polite, the food was very good and a very nice location right along side the canal. Never been to such a friendly place before....

site_logo

bbealing . 2021-09-19

MORE AT TripAdvisor

Lovely canal side pub to stop at after walking the Caen Hill Flight (locks) or visiting by narrow boat. The pub was busy but we had booked a table. The staff were very friendly & service was quick. Food was very good but we only...

site_logo

05maz . 2021-09-12

MORE AT TripAdvisor

Visited for Sunday lunch on 22 August and we were pleased that we took the initiative to book in advance as it was busy. We were very impressed with the quality meal after opting for the Roast Lamb. The 3 thick slices were cooked to...

site_logo

mikethetaxi . 2021-08-23

MORE AT TripAdvisor

After a walk up the locks we stopped here for lunch. We were slightly out off by some of the reviews but our experience was excellent! Chose a table outside and went to the bar to order drinks ( so nice to be able to...

site_logo

nicoledes70 . 2021-08-17

MORE AT TripAdvisor

Went here for a meal after a long day on a narrow boat nothing outside mentioned no food was available even on their website it was only when we went to order drinks and food the young lad informed us food was only available on...

site_logo

philelsey26 . 2021-08-11

MORE AT TripAdvisor

Pre booked for family of four today and we had such a great experience! Anne-Marie and Frances were great hosts as always and the waitresses and waiters were attentive and very helpful…no waiting around for anything and we all agreed to return as soon as...

site_logo

Ruby J . 2021-06-27

MORE AT TripAdvisor

Just popped in for a drink, after the Saturday lunch peak. Directed to a non food table, #122, male staff member said he would come and take our order. 20 minutes later, nothing. He did however serve a group of 7 who arrived way later...

site_logo

chrsfr . 2021-06-26

MORE AT TripAdvisor

We went to this pub for our 40th wedding anniversary meal. Francis the chef was excellent., He cooked us the most wonderful meal. We messaged the pub to reserve a table telling them that it was our anniversary and Ann Marie the owner sent a...

site_logo

candghicks7 . 2021-06-23

MORE AT TripAdvisor

Heading back home after a family day out in Devizes and decided to pull in to this great looking waterside pub to get a bite to eat. Very friendly staff who made us feel very welcome. When ordering food, the server was very helpful checking...

site_logo

A18eob . 2021-06-13

MORE AT TripAdvisor

An order was missing when the food came out and waitress questioned us saying that she had given us it and then said it wouldn’t be on the bill which we had already paid for. I didn’t like that we had to pay each time...

site_logo

Allan G . 2021-06-12

MORE AT TripAdvisor

Been to the Black Horse a few times and it never dissapoints, Ale is always super fresh and service is excellent. What more could you want? overlooking the canal whilst you sup on your IPA. Ordered two pizzas and dirty fries over the bank holiday...

site_logo

Daytona M . 2021-06-04

MORE AT TripAdvisor

Certainly an experience. Table service was very slow an inefficient 20mins to be asked for a drink order. Drinks took a further 25mins to arrive and food took 1hr 15mins to arrive. When asking for updates we were sworn at by one member of staff....

site_logo

U1544WOalexr . 2021-05-31

MORE AT TripAdvisor

Had booked a table. Yes it was warm and sunny and pretty busy....but drinks order taken, no drinks 30 mins later. Told the kitchen had closed but we protested so they did take a food order, as we had booked. Then told after an hour...

site_logo

Tiboo26 . 2021-05-31

MORE AT TripAdvisor

That was the most enjoyable lunch. Been waiting a long time. We'll prepared food. Fantastic service. Gluten free food. This is a great comeback. We'll done.

site_logo

DevizesCamper . 2021-05-27

MORE AT TripAdvisor

Having walked past the locks we popped in for some lunch. While we saw quite a few tables with reserved notices we were able to get a table for 2. A server approached us quite quickly and we asked for the menu and they went...

site_logo

Mike S . 2021-05-01

MORE AT TripAdvisor

Arrived at this place yesterday having contacted ahead to book, only to be turned away from moorings being told, 'people are here to see the water not the side of your boat' and that we should go moor on the far bank. Which we did, and had a lovely barbeque instead, so thanks.How annoying it must be to have a pub with moorings if you don't want those inconvenient boaty things there.Won't bother again and will spend our money in more hospitable places where they don't come out to publicly confront boating customers on arrival and see them off to the far bank in front of other diners.For any others visiting this beautiful town and looking for somewhere to stop in, there are some great pubs near Devizes wharf, just 3 locks (or a short walk) up from here and a brilliant local shop, just off the towpath one lock down, as well as a nice cafe serving food on the flight itself.

site_logo

helencF6350OA . 2021-04-14

MORE AT TripAdvisor

A canalside pub that doesn't allow boaters! Avoid. Very rude and inhospitable manager. Moored up to have a meal and a drink with my family and was turned away. Why have a pub on the canalside of you're not allowing boaters? Maybe the manager should take on a town centre pub instead!

site_logo

Freedom664502 . 2021-04-13

MORE AT TripAdvisor

If you’re on boat then the managers don’t want you, they want their clients to see the ditch and not boats, rude and stupid since they’re on the canal, new managers please!

site_logo

jimmH7878KQ . 2021-04-13

MORE AT TripAdvisor

Absolutely disgusting attitude that the management has towards the boating community. Apparently the narrowboats spoil the views of the canal, and the management don't want them to Moor up there. We for one won't set Foot in here again until the management issues a formal apology to the boating community for their appalling discriminatory outbursts.

site_logo

TLM01 . 2021-04-13

MORE AT TripAdvisor

Great Sunday lunch and friendly and attentive service. Nice to see.... a simple choice well done and with all the trimmings. The staff were delightful and nothing was too much. Great job!!

site_logo

Stoutard . 2020-12-13

MORE AT TripAdvisor

I cannot praise the Black Horse Inn enough. The food was delicious; they had something for everyone: a complete carnivore, a fussy child & a vegetarian. The staff were amazing: friendly, efficient & super helpful (the waitress spent an hour trying to get us a taxi.

site_logo

natashahG3279VC . 2020-11-08

MORE AT TripAdvisor

Food was inedible Tasteless the chips were covered in salt nothing mentions this on the menu Don’t understand why they would cover them in salt And then the bill £28 !!Apparently the roasts were fully booked ?? Never ever have I come across this food process before Never again

site_logo

joeoT7444SX . 2020-10-27

MORE AT TripAdvisor

Often driven past and admired but never had the opportunity to call in. Good, very friendly staff. Premises Covid safe and ample distance to eat in or outside on the canal side. Very good food and huge portion of hand cut ham, egg and chips. They have a wide selection of pizza's too! Will definitely be back and recommend to readers and others

site_logo

nealw283 . 2020-10-11

MORE AT TripAdvisor

In common with other customers, I do not understand the negative reviews. My wife and I came to this restaurant on our wedding anniversary. We wanted a nice walk along the canal side (Caen Hill Lock Flight) and a good meal at a canal-side restaurant. We got both.The Covid-safe status of the restaurant was spot-on, with (unlike many other supposedly "Covid-safe"establishments) tables visibly taken out to retain 2-metre safe-distancing. We got there at 12pm and the service was speedy. It did fill up as we were approaching desert and this did take a tad longer to arrive but nothing unacceptable.The food was excellent (and we are picky) and the service just as good. Not sure what else people require?I'd recommend this restaurant.

site_logo

Q8563RVpaulr . 2020-10-04

MORE AT TripAdvisor

After a long and exhausting walk in the sun by the canal, my wife and I decided to stop for a quick beer at The Black Horse. That turned out to be a good decision. It says it all in the title, beer was good, I recommend the 6x, so we decided to stay for our dinner. Food was good, we went for the fish & chips, and the service was excellent.

site_logo

badger491 . 2020-08-19

MORE AT TripAdvisor

I totally don't understand the poor reviews of this restaurant. I have visited on numerous occasions and found Francis and Ann Marie very hospitable, the food is great. Don't take my word for it.....try it for yourself!!

site_logo

caravaner11 . 2020-08-04

MORE AT TripAdvisor

Terrible customer service. Had a table booked for lunch. Got to the pub to be told - no food today. No chef. No apology. No nothing. Awful. They had our number and could have called. Disgusting. Will never return and I have told all friends not to either!

site_logo

Spanner2207 . 2020-08-03

MORE AT TripAdvisor

Spent a lovely sunny evening sat outside beside the canal with 7 friends. Good choice of ciders & beers. Menu was limited but the pizzas were absolutely lovely. Waitress was prompt & friendly. Only negative comment was the lady behind the bar,she was not at all friendly or welcoming & I feel that was such a shame. The experience would of been 10/10 but for this one issue. Yes the pub was busy but it doesn’t take a lot to smile & be welcoming.

site_logo

T5035PMlisat . 2020-08-02

MORE AT TripAdvisor

We arrived early one Sunday lunchtime, parked up as the board outside advertised "good food". With the lovely canal side location we were looking forward to a warm welcome and a varied menu. We got neither. The landlady completely ignored us as we walked in, the landlord did his best but there was a distinct "atmosphere" between them both!! We asked about food and were told "no, not doing food today". We decided to have coffees instead. We were told to wait for the landlady to do them. She was heard muttering "I'm not taking these coffees out to them" by that she meant the customers in the beer garden. The landlord could be clearly heard to be remonstrating with her!!! We eventually received our coffees without a hint of a smile and took them outside. I must say it was the worst coffee I'd ever had! Not sure what she'd done with it but it was like dishwater!! The landlady clearly needs to rethink her career choice. Even if having a bad day the customer should not be aware of it!!! So in summary, a fantastic location and great potential missed!!

site_logo

Hrhnicki . 2020-07-20

MORE AT TripAdvisor

Very disappointing. We were looking forward to our first meal out since lockdown. We pre booked a table for 8pm. When we arrived at 7.45 we went to the bar and explained we had pre booked and we’re told a table would be cleared for us outside. We were then invited to order a drink which we did and went to our table. We asked for a menu which we were told was in the bar. We went to the bar and got the menu and proceeded to choose what to order, the waitress then came to us to announce there was no food left. Apparently a large group had been earlier and there was no food left. She said sorry and that was it. We had PRE BOOKED a table for a meal! There was no mention of the lack of food on arrival prior to ordering And paying for drinks etc. No one called to advise us prior to arriving and also no form of hospitality for the inconvenience and disappointment caused. Very very disappointing indeed and we won’t return any time soon. Such a shame as it’s a lovely setting with lots of potential.

site_logo

X2565YBannap . 2020-07-18

MORE AT TripAdvisor

Found the new owners very friendly and helpful. Food is excellent.Have visited numerous times but on four of these occasions all at lunch times they were not serving food, this is frustrating, you walk in and the bar attendant says not serving food until this evening, no notice, it may be helpful to put a board outside if you are not serving food on a particular lunch time.

site_logo

Obrienlily . 2020-03-06

MORE AT TripAdvisor

Last time we stopped here we said never to have a meal here again. Glad to say that it has been taken over & the meals are worth going back for just leave space for the sweets!!!. Staff are very welcoming with a great menu of well cooked food.....you need to give it a try! Lovely canal side seating area for when the sun is out or relaxed indoor seating when not. Looking forward to the summer

site_logo

Jeff B . 2020-02-28

MORE AT TripAdvisor

New landlords means a revamp and upgrade, dispensing with the “Jez Cooper Experience”, thankfully, but retaining the excellent ale and vastly improving the quality of the food. Much more cozy and the Sunday lunches look especially tempting.

site_logo

brufster . 2020-02-22

MORE AT TripAdvisor

This was our first visit to the Black Horse since it’s new owners,it’s a great setting right on the Kennet and Avon Canel although you can’t really appreciate it on a cold February day,but that didn’t matter as we had a really nice lunch,they have a good variety of the usual pub food at reasonable prices,there were three of us and we all enjoyed our meals,the service was very friendly and efficient,we will definitely go again probably on a Sunday as their Sunday roast sound delicious.

site_logo

davd_jefferies . 2020-02-14

MORE AT TripAdvisor

New staff are very welcoming with a great menu of well cooked food.....you need to give it a try!Lovely canal side seating area for when the sun is out or relaxed indoor seating when not.Looking forward to the summer and seeing the new plans.....

site_logo

tankosl . 2020-02-12

MORE AT TripAdvisor

Lovely food beautifully cooked pub was clean and staff welcoming!pizza excellent as was the lamb burger😁 puddings delicious good value. Keep this up and you'll be a success 😉

site_logo

SarahAndy123 . 2020-02-09

MORE AT TripAdvisor

We visited this pub (whilst on a short break from our own) Having read the glowing reviews from local residents re the new landlord and landlady & were certainly not disappointed.We and our 3 spaniels had a lovely welcome from both the owners and locals and had an excellent lunch with great value.We will definitely return next time we are in the area.Thank you.

site_logo

abi3652015 . 2020-01-23

MORE AT TripAdvisor

Wow wow wow !! Arrived early but our table was waiting and set up , drinks ordered and delivered to the table , My dad's opinion on the IPA , clean , clear and great , beautiful wine. 3 meats on offer along with braised beef steak which both my parents had who said it was so tender it melted in the mouth and it was huge ! The pork was amazing but more so for us 2 vegetarians the bake with leeks , peppers , sweet potatoes, red onions , walnuts in a creamy sauce with cheese , well I can not tell you how good it was ( this came with all the same sides as the made Yorkshire and jug after jug of gravy , my favourite , The parsnips ! Every single plate was cleared ! Not that there was really any room for puddings as the portions were immense but we had to try , sticky toffee puddings and crème brulé , again totally awesome and clearly made in house. It's not all about the food , the service was impeccable , our waitress Megan was so attentive , welcoming , and genuinely nothing was too much trouble for her , a total asset to the pub. We will be going back as often as possible , As a family we could not recommend visiting here enough and we will be back to try the daytime / evening week menu.

site_logo

tonibS2334ZU . 2020-01-19

MORE AT TripAdvisor

5 of us attended Sunday lunch never visited the pub previously we were totally blown away by the great menu the quality of the food was amazing cooked to perfection and served by brilliant waitresses nothing was any trouble to them the quality and amount of food served per plate is more than sufficient to satisfy most appetites the price including dessert came to approx £15 per head with reduced rates for youngsters IBelieve in all the years of Sunday lunches in Devizes this was the best by far I have had oh and to top it off the beer was fantastic as well

site_logo

Caltex12 . 2020-01-19

MORE AT TripAdvisor

Booked a table this afternoon for two of us and we hadn’t been there since the new owners had taken over but goodness me we had such a warm welcome and the service was amazing. The roast was gorgeous and all food is cooked fresh to order..We will be going back soon to see Anne-Marie and Francis who were superb hosts. Dog friendly too!

site_logo

DevizesTravelodge . 2019-12-29

MORE AT TripAdvisor

Very friendly pub serving decent good pub food. We visited on a bank holiday just after 6pm and it was very quiet. Food was good and a misunderstanding regarding the food order was dealt with promptly. Would visit again but perhaps when it’s a bit busier.

site_logo

Ros T . 2019-12-26

MORE AT TripAdvisor

Previous experience of the Black Horse had been un-welcoming atmosphere, grumpy service and food taking ages to arrive. Today we had a Sunday lunch in a very different atmosphere. Warmly welcomed, shown to our table, nice staff, menu and food fine (tho' the toasties and parsnips were a bit underdone). Generous "small" portions. Long delay after dessert order taken, but copious apologies given and my coffee was made complimentary.

site_logo

PapaSmurfDevizes . 2019-12-01

MORE AT TripAdvisor

We went for a Sunday roast due to the pub being taken over recently by new owners. Lovely ‘homey’ roast, very reasonably priced as good portion sizes. It is also very dog friendly.

site_logo

JamieWeir . 2019-11-24

MORE AT TripAdvisor

We live along the road from the black horse and love nothing more than having somewhere to eat / drink after a walk with our dog.

site_logo

Tigeraob . 2019-11-24

MORE AT TripAdvisor

Similary restaurants in South West

restaurant_img
3.2

191 Opinions

location-iconCounty Way
British
outdoor_seating_220233takeaway_220233delivery_220233

1 Star because I cannot order my coffee with MILK.....why do I have to put up with skimmed white water?

restaurant_img
3.3

1779 Opinions

location-iconBorough Parade
British
outdoor_seating_103422takeaway_103422delivery_103422

Food was cold and lacked appeal. Definitely wasnt freshly cooked.Won't be visiting again.

restaurant_img
3.3

76 Opinions

location-icon35 North St Pewsey
British
outdoor_seating_171033takeaway_171033delivery_171033

Aware this has been recently opened having been closed for many months - I sadly feel if they don’t improve this pub it will close again it has the potential to be a lovely homely pub but at present it’s very tired & need of some TLC as it’s looking very tired & old and says something when it only offers two very basic gins

restaurant_img
3.1

1508 Opinions

location-iconCastle Combe Wiltshire SN14 7HS
British
outdoor_seating_165568takeaway_165568delivery_165568

If you are in the beautiful Castle Combe stop by the White Hart, great food and beers and a friendly and warm atmosphere

restaurant_img
3.3

807 Opinions

location-icon10-11 Ox Row
British
outdoor_seating_151416takeaway_151416delivery_151416

I visited Friday 11th October to a very busy bar. My server was John who was quick, prompt and friendly… Will definitely be back and recommend.