The Black Horse in Cotswold

Lovely fish (Cod) &Chips the cod and the batter was delicious we will be back a nice atmosphere as always the ham egg and chips looked good to

Nice pint of Pedigree. Found a table even though it was a busy Saturday night. Dog friendly.

This was a convenient venue for lunch with friends. Familiar pub chain fare but very reasonable and nicely presented. Siàn and Danni were attentive and pleasant and ensured we will return.

Food arrived promptly, the bar staff was friendly and welcoming would definitely recommend

Beautiful mixed grill, good portions, beautifully cooked and fast. Couldn't complain, would go again

Great customer services, amazing food, pet friendly, Mandy makes you feel really welcome

Lovely little pub on the highstreet, we popped in for lunch and weren’t disappointed, will definitely be visiting again

Food was not very nice.wasnt allowed to order until 12 so we had to wait 30 minutes, then it took 45 minutes to come.was given a broken bottle which should never have been served!and the customer service was shocking!talk about service with a smile!overpriced for what it was and decided not to have further drinks or dessert!Will definitely not be returning and would not recommend to anyone

Visited today with a friend for lunch & drinks. Food was delicious & staff were very welcoming. Would definitely recommend for anyone who was looking to visit in the near future. You will see us again soon.

This traditional British pub is a gem. From its warm, friendly and attentive staff to its great value menu. Our 3rd visit to Cirencester and it won’t be our last to this great market town and this pub. Special mention to Mandy (landlady?) who went out of her way to give excellent service!. Well done!

Staff were friendly & attentive. Good selection on draught & tasty food

First time visiting this lovely town centre pub. Fairly priced food & drink. Great service & friendly staff. Will definitely visit again.

Food was not very nice.wasnt allowed to order until 12 so we had to wait 30 minutes, then it took 45 minutes to come.was given a broken bottle which should never have been served!and the customer service was shocking!talk about service with a smile!overpriced for what it was and decided not to have further drinks or dessert!Will definitely not be returning and would not recommend to anyone

Visited on Friday lunchtime with my son, daughter and son in law. Good atmosphere and friendly staff. A fine pint of well-conditioned Marston’s Pedigree and lovely fish and chips.

Very small portions - lunch specials not even as big as normal kids portion. Average pub grub - wouldn’t recommend

Food just ok but it is Sunday afternoon after all. Toilets very grubby and no toilet paper in the ladies.

Lovely pub with historical feel. Well worth a visit. We found a great spot next to a fire..

Friendly staff, good beer, tasty food all at a reasonable price. Overall a very nice experience

Tasty food and whilst the service wasn’t perfect they were very busy. The battered fish was especially good. Good value too

We've had lunch here 5 or 6 times in the last few months. Each time, the food has been good, homely pub food at very reasonable prices. The beers are well kept, and the service is excellent. One added benefit for me is that all the menu items display the calorie content, and lighter versions of standard pub meals are available, eg steak and salad. And it's possible to book a table - unlike a nearby pub which refused to take bookings for Saturday afternoon.

Always very friendly visit cirencester from West oxfordshire Always our first choice Dog friendly Service brilliant 👏

Good food and atmosphere. Fast food and delightful staff

Burger is absolutely spot on, fantastic service, great staff, would cost again

Food was good. Had a bit of a wait, but it was good and hot when arrived

A wonderful ye olde style pub with delicious food and a wide variety of beers

Dannie and Megan was amazing with there services and overall were really nice to talk to in a conversation

I’ve been in the Blackhorse several times for food and drink and I was very happy with the service, food and general hospitality.

Welcoming place, clear to read menu. Live sport on tv, with subtitles (good idea) to keep the sound down. Toilets were clean. Polite staff. Lovely food. House salad was very tasty says my Italian fiancé also the ultimate southern fried burger was very nice.

GREAT FOOD GREAT SERVICE NICE STAFF

Stopped here for drink lunch time when ordering drinks we asked in we could have 2 lots of chips but we're told we would have to wait 45 minutes so we did not bother

A good restaurant if you want to try traditional food. Cozy place and the staff is friendly.

Great place to eat and feel comfortable not rushed

We pre-booked Christmas Day lunch for the two of us plus our dog. We thoroughly enjoyed our visit, the bar and restaurant were both busy with a festive welcoming atmosphere, our food and the service were great throughout. Lovely location in the centre of Cirencester.

The Black Horse in Cirencester is an old style pub with a good range of drinks and staff who are keen to deliver a good service but the pub is in need of some investment and modernisation. The toilets in particular are in need of some attention. Maybe I was unlucky but when I visited the toilets were flooded and the smell was bad to say the least.. I've been on agricultural farms which smelled better. The building does have it's charm though and with a little attention to detail to improve the place it could be good.

Unfortunately not a good experience. Had fantastic reviews and a great Sunday menu online and noted to be accessible. There’s a small step on entry to navigate with my grandfather in a wheelchair. Then a tortuous route to use the toilets. No online ordering as they said they had. Then told they don’t do roasts anymore, then on ordering was told it’s an hour wait at 12.45. Really subpar.

Waited three quarters of an hour for our food. Not great service. Not very warm either.

We booked a table of 8 here on the evening of the Christmas lights switch on and Market. Despite the pub being rammed as expected, and us all ordering different food, it arrived quickly and was excellent (Beer was good as well 👍). We will definitely be back next time we visit Cirencester

Came to Cirencester to attend the advent market. We came into this pop for a few drinks and it was extremely busy (due to the advent market). All staff coped amazingly well and served every customer with a smile even though it was very busy!! They also had live music which was also brilliant! Highly recommend this pub for a drink and a bite to eat when visiting Cirencester. 👍

Unfortunately we came in when it was quiet and they couldn't be more attentive. Came back the same day later on and if you weren't a local you got pushed to the back of the queue at the bar. Stood at the bar for a good 20 mins and some people who walked in got served immediately

Visited at lunchtime with an old school friend who I haven’t seen for years. I had the classic chicken burger and my friend had the veg chilli which were both delicious & couldn’t fault the price. Staff were very friendly & the service was brilliant. Couldn’t fault anything will definitely be back.

Wonderful place! Arrived and was greeted so well! There is a large food menu, and it’s great priced too! There are other places that do food in the area but are very expensive. I noticed a poster and the landlady explained they have deals each week day for food and a drink. I am not sure if there is parking available but if not there is a car park 4 mins walk away which is free after 6pm. Very friendly staff and the the food was lovely!! As I go to this area for food I will definitely be returning!

The bar staff were super friendly and the meal was delicious 😋

Member of the team Leon was very good at explaining the Christmas meal booking process to me - he checked the diary pencilled me in and explained the booking card for the meal choices. Any questions I had he was happy to ask and if he wasn’t sure he went to find out for me. Nothing was to much trouble, I came back to hand in the booking order and paid with ease. He’s a credit to you! Looking forward to our Christmas meal.

Nice busy pub , lovely and warm and well priced food and drink

The food and drinks were served quickly, considering how busy the pub was, and the staff were very friendly and accommodating. But we (and they) had problems with the table numbers. Several tables had the table number pealed off, which had my fiancé counting the tables to make sure we had the right one for the app! An issue that could easily be fixed and save potential embarrassment for customers and / or staff. Our food was good and the portions were larger than most pubs - neither of us could finish them! Haha. We even shared food between us. I did struggle to find something on the menu to suit my dietary requirements, but the allergen menu was a great asset.

The food quality was only so-so, service was very slow though the pub was almost empty. The food took a very long time to arrive, the scampi was overdone, I ordered mushy peas and they brought garden peas, a very small portion./ Won't be going to this pub again.

Lovely meal and great entertainment at this local pub.

Thanks for catering for our large group. Everyone enjoyed their lunch.

Brilliant pub great food great ambience too

A good choice of well kept ale served by friendly staff. The food was well cooked and presented. A pub I would go back too

Nice friendly welcome. Food as always very good and reasonably priced. Staff very attentive. Definitely recommend

Had a great night as it was a Sunday, different bands playing ,really enjoyed it

Danni (sic), was a very friendly and knowledgeable bar keep. Worked frantically under pressure with a ready smile and always helpful. No card machine, no chef, no staff, no worries - she was tremendous.

great food and very friendly staff the pub was buzzing the locals were all friendly and funny would i go there again YES 100%

Nice pub food was average at best

Excellent quality of food at good prices. Exceptionally friendly staff, lovely atmosphere

We came here as it was dog friendly. Easy to order food using the QR code & pay at the same time. Food arrived quickly & was piping hot. Same with drinks (tea & coffee). Good choice of vegetarian, vegan & pescatarian food too. Average prices. One step at the front to enter. Average pub atmosphere.

Excellent service, warm welcoming staff. Excellent value for food and drinks,

Food was really greasy, disappointed as we've eaten here before and foods been ok ..

Terrible. We spent over 75 pounds and the food was TERRIBLE. Took forever (over an hour) to receive it and it was cold. The portions were tiny and frankly it did not taste like anything special. We had to remind them of various parts of our order over and over again, to get them to bring it. Things like tartar sauce, etc., We went there to celebrate some achievements in our family and to say goodbye to a family member that was flying home on Tuesday. It was a TERRIBLE experience, not worth a single pound, especially when it took over an hour to get cold, tasteless food. I will not be back; nor my family. We work too hard for our money to waste it on experiences like this. You guys can do so much better. Very disappointing.

Friendly service, welcoming and great food!

A very pleasant stay of two nights. Pleasant staff and clean rooms. Great central location, with long stay parking just a few minutes walk. Will definitely stay again.

Very good experience. The food was very good a little slow on service but it was a busy time. The table could have been cleaned before we used but was acceptable.

Nice pub, friendly staff & atmosphere

Staff and food were top tier! Super friendly and at tentative. Sticky toffee pudding was freaking incredible!

Lovely food, great value and staff were nothing but helpful. Would recommend to anyone looking for a reasonably priced lunch. Dog friendly too!

Don’t bother unless you’re a local . Stood at the bar with only one person in front of me . The other customers order seemed to take a while as the till was playing up . During my wait a local walked in and stood at the bar. When the guy in front of me had been served the girl completely blanked me and served her friend. She knew I was there as I was stood right next to the till she was using . Walked straight out and went elsewhere. Won’t be returning

Had a great time with my mates watching the Olympics the food was great and so were the drinks, the service was very quick and had a great atmosphere.

Brilliant pub, friendly staff and locals. Food also lovely. The neck oil beer in particular is blinking good 😊🍻

Very good place to eat, very delicious and homemade food and very good service. Totally recommended

Love this pub, great staff and atmosphere 😊👍

Leon & Dani were polite and very fast my food and drinks were wonderful i would recommend the black horse to any one looking for a friendly pub with a cosy atmospehere

Dannie was so welcoming and the food was really nice!

This bar is the best! So many nice and fun people, excellent drinks, great shots! Have a baby Guinness!

Staff are always friendly and welcoming, especially Dani and Mandy !!!!

Visited this lovely town centre pub today for a friends birthday lunch! Not a bad word to say to be honest. Staff were very friendly & attentive, it’s soo nice to be welcomed with a warm smile. Great choice of beverages & food on the menu. Will definitely recommend to others looking to visit Cirencester. Looking forward to our next trip back to Cirencester!

Visited this beautiful town centre pub, friendly staff & lovely service. Great choice of beer & food on the menu! Will definitely be back & recommend.

Had an amazing meal for lunch today. Live near to ciren. Had to meet others. Not been since menu was changed. Great choice on the menu and behind the bar. Nice choice of gins, which I had a pink gin. But was offered plenty of options. Informed that menus was on the table and I could order at the bar or by the app. I had had the gammon, which I asked for on the well done side. Was offered both egg and pineapple. I was busy chatting to my friend, so before I realised the food was delivered with a smile. My food was excellent as I am a little awkward. Gammon was cooked perfect and the egg had a nice soft yolk.

Still sitting here having returned the worst pub meal I've had in ages, microwaved chicken and mushroom pie to a rock hard ball sitting in the grease from the overcooked pastry. Waited 30 min for that rubbish on a quiet Monday afternoon, could have put it in an oven in that time. No love in the kitchen and obviously no respect for customers.

We called into the Black Horse for drinks a few times over the last two weeks. The service was brilliant, yesterday Scott was working behind the bar and was so busy. We were sat close to the bar and were really impressed by his professionalism when dealing with a challenging situation that occurred. He was so kind to the lady who had a bit of a personal problem. He never missed a beat whilst serving a queue of customers at the same time as reassuring the lady in question. Well done! Hope the management read this🤗

Brill pub, food very nice ,with friendly staff and great atmosphere 👌 😀

Average pub grub, incredibly slow - wait of around 40 minutes for the mains and another 20 mins for dessert, with a relatively empty pub. Note to kitchen - if you have to defrost cheesescake, don't serve it on a warm plate with part of the dessert very chilled and the rest warm.

Nice lunch really topical food. Nice atmosphere , the team is really friendly and. The waiters good service on the table , good management

Lovely friendly pub great bar staff, would recommend a visit. The open mic night was really good! Scott behind the bar is a great barman!

We had a lovely meal today, the staff were really friendly and made us feel at home. The food was delicious and reasonably price

Delicious Steak and Ale 🥧 and Cowboy🍔. Went on Tuesday and there is a promotion for the burger meal, and it came with a free Pedigree 🍺(the burger and beer for less than £13!). Great meal, and one of the better experiences trying pub food across 🇬🇧!👍🏻

Amazing night with great music and great company.Bar staff excellent as usual

First visit for a family gathering. We were made welcome as soon as we arrived. The young lady who greeted us and showed us to our table was so friendly and helpful. She was attentive all the way through our meal. We loved her to bits. The food was good too. They were so flexible with the menu, we could have what we wanted and it was all delicious. We are already planning another visit.

Excellent place! Highly recommend the black horse, friendly staff, lovely food and great atmosphere!

Attended the black horse for a meal with my husband for their burger and a pint night. Food was nice and hot and very delicious. Good beer and attentive staff. Highly recommend.

Went last Friday for a meal and was really surprised with the food it was great and the staff were great would recomened

Had a birthday meal and i must say they went above and beyond. We had a two children one with special needs and the staff we brilliant. would definutly recomend and go again thankyou

What a beautiful atmosphere! So accommodating would highly recommend

absolutely amazing pub, very very welcoming and atmospheric, the staff here make the pub to name mandy, danny, scott and Justin all outstanding attributes to this pub

Excellent. Great staff. Fabulous manager ~ Mandy.

Server was fantastic polite and cheerful friendly great service

Great service, great value for money food and drinks

My family and I come here regularly; and we came this weekend to celebrate my grandma’s birthday. The food is tasty, the staff were very friendly and even gave us birthday cupcakes at the end of the meal!

Food took ages to come and the chef complained we ordered something that wasn’t supposed to be on the menu

Brilliant bar staff very attentive would definitely recommend