The Black Horse in Cotswold

We booked a table of 8 here on the evening of the Christmas lights switch on and Market. Despite the pub being rammed as expected, and us all ordering different food, it arrived quickly and was excellent (Beer was good as well 👍). We will definitely be back next time we visit Cirencester

Visited at lunchtime with an old school friend who I haven’t seen for years. I had the classic chicken burger and my friend had the veg chilli which were both delicious & couldn’t fault the price. Staff were very friendly & the service was brilliant. Couldn’t fault anything will definitely be back.

Unfortunately we came in when it was quiet and they couldn't be more attentive. Came back the same day later on and if you weren't a local you got pushed to the back of the queue at the bar. Stood at the bar for a good 20 mins and some people who walked in got served immediately

Wonderful place! Arrived and was greeted so well! There is a large food menu, and it’s great priced too! There are other places that do food in the area but are very expensive. I noticed a poster and the landlady explained they have deals each week day for food and a drink. I am not sure if there is parking available but if not there is a car park 4 mins walk away which is free after 6pm. Very friendly staff and the the food was lovely!! As I go to this area for food I will definitely be returning!

The bar staff were super friendly and the meal was delicious 😋

Nice busy pub , lovely and warm and well priced food and drink

Member of the team Leon was very good at explaining the Christmas meal booking process to me - he checked the diary pencilled me in and explained the booking card for the meal choices. Any questions I had he was happy to ask and if he wasn’t sure he went to find out for me. Nothing was to much trouble, I came back to hand in the booking order and paid with ease. He’s a credit to you! Looking forward to our Christmas meal.

The food and drinks were served quickly, considering how busy the pub was, and the staff were very friendly and accommodating. But we (and they) had problems with the table numbers. Several tables had the table number pealed off, which had my fiancé counting the tables to make sure we had the right one for the app! An issue that could easily be fixed and save potential embarrassment for customers and / or staff. Our food was good and the portions were larger than most pubs - neither of us could finish them! Haha. We even shared food between us. I did struggle to find something on the menu to suit my dietary requirements, but the allergen menu was a great asset.

The food quality was only so-so, service was very slow though the pub was almost empty. The food took a very long time to arrive, the scampi was overdone, I ordered mushy peas and they brought garden peas, a very small portion./ Won't be going to this pub again.

Thanks for catering for our large group. Everyone enjoyed their lunch.

Lovely meal and great entertainment at this local pub.

A good choice of well kept ale served by friendly staff. The food was well cooked and presented. A pub I would go back too

Brilliant pub great food great ambience too

Nice friendly welcome. Food as always very good and reasonably priced. Staff very attentive. Definitely recommend

Had a great night as it was a Sunday, different bands playing ,really enjoyed it

Danni (sic), was a very friendly and knowledgeable bar keep. Worked frantically under pressure with a ready smile and always helpful. No card machine, no chef, no staff, no worries - she was tremendous.

great food and very friendly staff the pub was buzzing the locals were all friendly and funny would i go there again YES 100%

Nice pub food was average at best

Excellent quality of food at good prices. Exceptionally friendly staff, lovely atmosphere

We came here as it was dog friendly. Easy to order food using the QR code & pay at the same time. Food arrived quickly & was piping hot. Same with drinks (tea & coffee). Good choice of vegetarian, vegan & pescatarian food too. Average prices. One step at the front to enter. Average pub atmosphere.

Excellent service, warm welcoming staff. Excellent value for food and drinks,

We've had lunch here 5 or 6 times in the last few months. Each time, the food has been good, homely pub food at very reasonable prices. The beers are well kept, and the service is excellent. One added benefit for me is that all the menu items display the calorie content, and lighter versions of standard pub meals are available, eg steak and salad. And it's possible to book a table - unlike a nearby pub which refused to take bookings for Saturday afternoon.

Food was really greasy, disappointed as we've eaten here before and foods been ok ..

Terrible. We spent over 75 pounds and the food was TERRIBLE. Took forever (over an hour) to receive it and it was cold. The portions were tiny and frankly it did not taste like anything special. We had to remind them of various parts of our order over and over again, to get them to bring it. Things like tartar sauce, etc., We went there to celebrate some achievements in our family and to say goodbye to a family member that was flying home on Tuesday. It was a TERRIBLE experience, not worth a single pound, especially when it took over an hour to get cold, tasteless food. I will not be back; nor my family. We work too hard for our money to waste it on experiences like this. You guys can do so much better. Very disappointing.

Friendly service, welcoming and great food!

A very pleasant stay of two nights. Pleasant staff and clean rooms. Great central location, with long stay parking just a few minutes walk. Will definitely stay again.

Very good experience. The food was very good a little slow on service but it was a busy time. The table could have been cleaned before we used but was acceptable.

Staff and food were top tier! Super friendly and at tentative. Sticky toffee pudding was freaking incredible!

Nice pub, friendly staff & atmosphere

Lovely food, great value and staff were nothing but helpful. Would recommend to anyone looking for a reasonably priced lunch. Dog friendly too!

Don’t bother unless you’re a local . Stood at the bar with only one person in front of me . The other customers order seemed to take a while as the till was playing up . During my wait a local walked in and stood at the bar. When the guy in front of me had been served the girl completely blanked me and served her friend. She knew I was there as I was stood right next to the till she was using . Walked straight out and went elsewhere. Won’t be returning

Had a great time with my mates watching the Olympics the food was great and so were the drinks, the service was very quick and had a great atmosphere.

Brilliant pub, friendly staff and locals. Food also lovely. The neck oil beer in particular is blinking good 😊🍻

Very good place to eat, very delicious and homemade food and very good service. Totally recommended

Love this pub, great staff and atmosphere 😊👍

This bar is the best! So many nice and fun people, excellent drinks, great shots! Have a baby Guinness!

Dannie was so welcoming and the food was really nice!

Leon & Dani were polite and very fast my food and drinks were wonderful i would recommend the black horse to any one looking for a friendly pub with a cosy atmospehere

Visited this beautiful town centre pub, friendly staff & lovely service. Great choice of beer & food on the menu! Will definitely be back & recommend.

Great customer services, lovely food

Had an amazing meal for lunch today. Live near to ciren. Had to meet others. Not been since menu was changed. Great choice on the menu and behind the bar. Nice choice of gins, which I had a pink gin. But was offered plenty of options. Informed that menus was on the table and I could order at the bar or by the app. I had had the gammon, which I asked for on the well done side. Was offered both egg and pineapple. I was busy chatting to my friend, so before I realised the food was delivered with a smile. My food was excellent as I am a little awkward. Gammon was cooked perfect and the egg had a nice soft yolk.

Visited today with a friend for lunch & drinks. Food was delicious & staff were very welcoming. Would definitely recommend for anyone who was looking to visit in the near future. You will see us again soon.

Staff are always friendly and welcoming, especially Dani and Mandy !!!!

Visited this lovely town centre pub today for a friends birthday lunch! Not a bad word to say to be honest. Staff were very friendly & attentive, it’s soo nice to be welcomed with a warm smile. Great choice of beverages & food on the menu. Will definitely recommend to others looking to visit Cirencester. Looking forward to our next trip back to Cirencester!

Still sitting here having returned the worst pub meal I've had in ages, microwaved chicken and mushroom pie to a rock hard ball sitting in the grease from the overcooked pastry. Waited 30 min for that rubbish on a quiet Monday afternoon, could have put it in an oven in that time. No love in the kitchen and obviously no respect for customers.

Brill pub, food very nice ,with friendly staff and great atmosphere 👌 😀

We called into the Black Horse for drinks a few times over the last two weeks. The service was brilliant, yesterday Scott was working behind the bar and was so busy. We were sat close to the bar and were really impressed by his professionalism when dealing with a challenging situation that occurred. He was so kind to the lady who had a bit of a personal problem. He never missed a beat whilst serving a queue of customers at the same time as reassuring the lady in question. Well done! Hope the management read this🤗

Average pub grub, incredibly slow - wait of around 40 minutes for the mains and another 20 mins for dessert, with a relatively empty pub. Note to kitchen - if you have to defrost cheesescake, don't serve it on a warm plate with part of the dessert very chilled and the rest warm.

Nice lunch really topical food. Nice atmosphere , the team is really friendly and. The waiters good service on the table , good management

Lovely friendly pub great bar staff, would recommend a visit. The open mic night was really good! Scott behind the bar is a great barman!

We had a lovely meal today, the staff were really friendly and made us feel at home. The food was delicious and reasonably price

Delicious Steak and Ale 🥧 and Cowboy🍔. Went on Tuesday and there is a promotion for the burger meal, and it came with a free Pedigree 🍺(the burger and beer for less than £13!). Great meal, and one of the better experiences trying pub food across 🇬🇧!👍🏻

Amazing night with great music and great company.Bar staff excellent as usual

First visit for a family gathering. We were made welcome as soon as we arrived. The young lady who greeted us and showed us to our table was so friendly and helpful. She was attentive all the way through our meal. We loved her to bits. The food was good too. They were so flexible with the menu, we could have what we wanted and it was all delicious. We are already planning another visit.

Attended the black horse for a meal with my husband for their burger and a pint night. Food was nice and hot and very delicious. Good beer and attentive staff. Highly recommend.

Excellent place! Highly recommend the black horse, friendly staff, lovely food and great atmosphere!

Went last Friday for a meal and was really surprised with the food it was great and the staff were great would recomened

Had a birthday meal and i must say they went above and beyond. We had a two children one with special needs and the staff we brilliant. would definutly recomend and go again thankyou

What a beautiful atmosphere! So accommodating would highly recommend

absolutely amazing pub, very very welcoming and atmospheric, the staff here make the pub to name mandy, danny, scott and Justin all outstanding attributes to this pub

Excellent. Great staff. Fabulous manager ~ Mandy.

Great service, great value for money food and drinks

Server was fantastic polite and cheerful friendly great service

My family and I come here regularly; and we came this weekend to celebrate my grandma’s birthday. The food is tasty, the staff were very friendly and even gave us birthday cupcakes at the end of the meal!

Food took ages to come and the chef complained we ordered something that wasn’t supposed to be on the menu

Brilliant bar staff very attentive would definitely recommend

Came in for a few drinks and some food. Staff were all very polite and welcoming and food was great

Absolutely lovely service, amazing food, all the bar staff and chefs and landlady absolutely amazing so sweet and quick and nice service especially Justin

We only had drinks. So cannot comment on the food. We were greeted by friendly staff and the drinks were good. I would say this place is slightly cheaper than some of the others in the town, which is a bonus.

Always a classic English Pub experience. Highly recommended if you’re looking for a place to pop in for a pint and a quick bite.

Great local pub. Great food and great staff that make you feel welcome

Good service happy staff now for a free pint

A wonderful ye olde style pub with delicious food and a wide variety of beers

Served by Scott and Justin 10/10

No on touched me in my funny places. I am deeply upset about this

Absolutely amazing, outstanding staff wonderful landlady

Always a fabulous, warm atmosphere leaving us feeling so welcome. Great staff, lovely food and fun entertainment. It is always our go to place to be when out in Cirencester 😊

Always friendly.. food wonderful!!!! Honestly can 100% recommend

A very friendly and helpful staff member Scott. Very polite

Fantastic place to be! Best atmosphere in Ciren! Great staff and great food. Highly recommend

Fabulous friendly pub. Delicious food and welcoming

Justin's & Scott's service was 11/10

A great traditional pub in Cirencester's Town centre. Food, beer, music, quiz, bingo, poker and probably more if you have time to dig below all that. The staff are knowledgeable, polite and good company, much like the beers ;) Recommended.

Mandy and all of her great team are simply the best, myself and my wife love coming in to the black horse we are always made to feel very welcome. I would definitely say its worth a visit.

Lovely little high street pub with friendly and welcoming staff

myself and my husband popped in for lunch, I has fishfinger sandwich which comes with chips, my husband had a steak and cheese baguette also with chips. We ordered our meals when they came out we were very disappointed, my sandwich was not on bloomer bread as stated, just bog standard cheap brown bread and smothered in mayo I had roughly 6 chips...... the price of this was £7.99, my husbands steak baguette was chewy which had what looked like processed cheese on, he had even less chips than me, my husband did complain regarding the lack of chips but all they said was is that the chips were a smaller portion as it was lunch! I think £8.99 for this was way too much for what you got, will not be stopping here again. Wetherspoons are much better value, most of their meals including an alcoholic drink are around £10, the only reason we didn't go into the Wetherspoons is because we had a dog with us.

Very small portions for what it costs.Chips with baguette was a child's portion.When I asked if this was correct amount the server said yes.Very disappointed as we usually use Witherspoons but they do not allow dogs.Will not recommend and would never use again.

Brilliant atmosphere! Scot and Mandy are wonderful. Very welcoming and great prices. Host pub quizzes, live music, bingo and poker! Best pub in Cirencester

Decent pub grub! Mandy and Scott are always good fun and make the pub a great place to be! Pub quiz nights are always fun! Made many great memories over the past few years here!

Went in for Quiz night with a group. Scott was great and Jo behind the bar was very friendly and accommodating. Great team and great atmosphere. Good food, great drinks and great value for money.

Went in for dinner and drinks. Ended up doing the quiz! Gentleman behind the bar was great and the barmaid was smiley and went the extra mile to make us feeling welcome :) definitely going back :)

Family of 10 arrived at this pub and it seemed friendly and a nice atmosphere. When we ordered food we was told a 45 minute wait, which we was happy to wait. When the food come out parts was missing that we ordered a burger come out rather pink inside. Ordered nachos that was sent back 3 times and still wasn’t correct. Ordered a Mac and chesse which come out with chicken on it! Family member (let’s just say he had no hair) was eating his chips to find a long black hair in his food, we then spoke to the manager that spoke in a horrendous manner, we asked politely asked for a refund where he then became rude and point blankly refused. Children meals came out later and very over cooked. Very much so lack of communication in the kitchen. Meals was altered due to dietary requirements and was still given food the person couldn’t eat, worst case could have been an allergy reaction and worst off could have been a fatality. Over all my experience was absolutely diabolical! Would never recommend this, will be taking this matter further with head quarters and food standards.

Just did not have meany of the food orders so disappointed just hatto have fish for most of us but not bad food I don't think I will go again but service was good just a shame about the food they did not have

Three of us had late lunch excellent food friendly service will visit again if in the area

Great local pub, with great valued good food

Nice pub good food not bad priced

Lovely pub in town. Lots of character and great service

good food and selection of alcohol. I had to wait a while for my meal, which was surprising considering there was quite little traffic

Very delicious food and 5 stars for service

Great staff good atmosphere. And they have a dart board. Definitely will visit again