The Black Dog Deli in Suffolk Coastal

Visited today with my husband for two vegan hotdogs. Waited 30 minutes and went to counter to see if we had been forgotten, was told with no apology they had some big orders. 15 minutes later our food arrived with an apology about the wait. My husbands order was in correct, they took it away and corrected the order but his hotdog was cold when it was returned. When we went to pay we offered feedback as none was asked for and the response was that there was only two of them working and they were busy. No discount offered or compensatory cake or such. It cost £22 for a thoroughly poor experience.

Over-priced food - an unbelievable £4.75 for a stodgy, tasteless cheese scone with one pat of hard, cold butter. Only managed to eat half of it, really unpleasant, threw the rest away. The cakes were not covered and crawling with flies. Sandwiches even more over-priced at £8.25 for a small cheese sandwich with white bread. This cafe used to be so much better. Will drive past in future and not stop here.

Ver disappointed. Two young girls on duty who were indifferent to our questions. We sat down and neither came to ask if we needed drinks before ordering. There was only one other family in the restaurant. Left without ordering. Have been before with better results but not happy with the lack of service.

Stopped here for some breakfast and on entering we were met by a very cheerful friendly lady who showed us to a table. We had a yummy breakfast, it was delicious, together with some great coffee. All the staff were attentive, happy, and cheerful. We thoroughly enjoyed it and would definitely go again when visiting Aldeburgh!

We took advantage of an unexpectedly sunny Sunday to take a friend in a wheelchair for a stroll on the prom and brunch at the Alex — where we knew there was an accessible loo, should it be needed. Our order included a vegan breakfast, muffin and poached eggs and smoked haddock fishcakes, plus cake. All were good, fresh and well-cooked. Hats off to the chef who perfectly poached those eggs. The staff were friendly and professional and went out of their way to help us with wheelchair manoeuvring. The place feels well-run.