The Beulah Spa Harvester in Croydon

We went to the harvester tonight for our wedding anniversary meal, very disappointed with the evening, the service was terrible only one member of staff serving the front of house person not interested. When we got the food it was just about acceptable, with lots of dirty tables not cleared, total shambles.

I have had the pleasure of eating at this particular Harvester on a number of occasions over the past 4 years and every time I am pleased that the standard is always the same, five star. The food is excellent value for money with a great selection that should satisfy most people's palate. But what I am really happy about is the standard of service you get at this Harvester. Whenever I book a table as I did for last Friday to meet with a friend, I was so pleased to enter the restaurant and see Catherine the waitress/Manager. This lady is so skilled in dealing with customers it's a real pleasure to eat there. The greeting she gives is so warm and inviting and not just because I have been coming for a long while, she is the same with everyone who comes through the door. I was there for lunch on Friday and it was so full, with Catherine being exceptionally busy, she seemed to be doing everything, but she still bothered to spend quality time with a child that was asking a question. This lady is worth her weight in gold. I am never disappointed when I eat there, it is nicely laid out, not cramped, and you don't feel that you have to eat and get out, it is a treat I look forward to every two-three months. Rodney

A fantastic visit from start to visit. Friends of mine are regulars, I live on The Isle Of Wight. Good varied Drinks and Food Menus. Comfortable and Clean. Lovely Meals. Excellent Friendly, Efficient Service from Cathy, The Staff and The Chefs. Cathy is a total credit to the place. 😀👍

I have been trying to get in touch with the restaurant for three days to ask a question which is what is recommended on the main Harvester website. I have rung earlier, midday and evening and still haven't got a reply. Nor have they rung me back. Very poor customer service.

Have to say the waitress was lovely, food not so. Ordered a steak well done. It arrived rare. Waitress asked how the food was and I politely said the steak was rare. She offered to take it away and get the chef to cook it more. When it came back it was still pink. Stupidly felt bad for the waitress and just left the steak. Won’t be going back

Top top waitress, service with a smile such a lovely lady. Took her time with our family order, and had some great recommendations 👌.

Great service from Hayley, good hot tasty food as usual. Really hard to beat the value for money harvester offers - 4 of us 3 courses less than £95 - can't argue with that at all

very nice bar, had a good choice of beers. Great that you can order from the table , the bar snacks came very quickly the drinks took a bit of time

Booked a table for 8 of us, half our party were late due to traffic, they were kind and got us all in even though we were an hour late.

Extremely disappointed with our booking today. Had reminder texts and emails sent to me yesterday and an hour before arrival. Arrived 15 minutes early for booking to be presented with a locked front door. Then a member of staff unlocked the door and stated that he'd been there since 8am but no manager had arrived. This was almost 11.45! Chances were slim thay we'd get any food, so had to leave! We'd planned a family day out in the area, starting with brunch at the harvester. We aren't local, so travelled there specifically for it. Ended up with a hungry 3 year old and no knowledge of where to go next. Unacceptable!

I really want to appreciate the 5 star customer service that Hayley [Sutton] gave to us during our visit. Very pleasant and patient. Welldone Hayley.

Had a really pleasant trip here. Two of us family birthday. Service really good ( Abdi was great). Food was typical harvester - rotisserie chicken, mash, corn. Desserts were very filling and a good evening was had.

The service was very bad today - really, really slow. It felt like we were actually forgotten! We have visited before and we noticed that there seemed to be a change of staff (apart from one waitress who wasn't serving us) it's definitely been a change for the worst. One of the side orders (something that was meant to be mac 'n' cheese was returned - it looked like something that the cat had thrown up! I spoke to the manager (new??) he was absolutely clueless, literally answered "I don't know" to every question that was asked of him. Really disappointing, we chose to attend today for a family celebration - Not good enough Harvester, get your act together!!

Lovely breakfast, phoned to make booking and got one for right away. we were sat straight away and had our gingerbread hot choc's within a few mins

Went in to use the toilet while out walking our dog, ended up having lunch in the bar. They had the fire going which was lovely to sit next to. will be definitely be popping in more to warm up on our walks.

Kayla who was our server made us feel welcome with the other staff she looked after us and checked on us very friendly, kind funny and great server

Went on Sunday afternoon with my family. It was wonderful service, with a friendly environment and amazing staff, was served by Cathy who made sure we were perfectly taken care of. Will be back again!!

Great service, we were served by Gaby who made sure we had everything we needed. Food was good, even during busy times.

Our local harvester,food was nice and fast out of the kitchen . Lovely guy called Abdi that served us brilliant customer service and very attentive

Gabbie was really nice and delivered great service. She checked on us regularly to see if we needed anything. Really appreciated.

Gabbi was amazing , gave us great service was charming and made our whole table want to visit again ! Deserves a massive shout out by the company for her professionalism and hard work .

Great food, Good vibes and fantastic service. Big big shout out to Abdi for his great service. Made us feel welcome and made the experience 100 times better. He sat us right away. Was very polite and give us good recommendations on what to try...

Had a fantastic evening celebrating New Year’s Eve at the Beulah spa. Great atmosphere and superb DJ. Had so much fun dancing the night away with family

Fantastic food served by the best waitress ever Sacha she was 100% amazing friendly funny chatty & kept asking if we needed more drinks etc & asking if everything was ok for us all she really exceeded 100% customer service such a lovely lady &...

Visited on Christmas day. A bit of a wait to be seated. Good customer service from the staff considering they were extremely busy However this site needs updating/a refurbish, tables were sticky, carpet and toilet floors could do with a deep clean, odd to see...

Turned up for breakfast the restaurant was not busy, only 4 other people seated. We ordered our Ultimate Breakfast 10:33 am the server brought over a larger which we did not order or ask for. After having waited until 11:05am we decided to leave as...

Their service was absolutely amazing and people were very polite and respectful essentially our waitress Adbi was great so thank you to him and thank you to harvester for being amazing

The service was terrible. When the food came out after 40 minutes it was stone cold and very greasy. Will never use another Harvester again.

Went last night for my nieces birthday lovely food great price and our server Gabby was excellent made us feel really welcome and spot on with everything

Had a fantastic time Friday at the Harvester, Beaulah Spa. We were greeted by Cathy who went out of her way to make the experience special for my Mother. We had the festive menu, it was delicious...the burger was the best I've ever had! What...

We had the best time today. The atmosphere was wonderful and the food was great. We also had first class service from the staff, in particular Adam - he made us feel welcome and gave us a par excellence service (thank you Adam!). It made...

Met some friends here for lunch recently - a very enjoyable experience. Tasty food at affordable prices. Friendly, efficent service from waitress Cathy. Will definitely be back!

Went for dinner here with my Friends. And the girl EMI that served us the food was brilliant. She was very friendly and did everything to take care of my allergies. The food came very quickly after being ordered and it was delicious

We went to Beulah for lunch, we ordered a few drinks which came straight away. Our server EMI was very attentive. The food was hot and it came out quickly. The atmosphere was lovely and very welcoming

Arrived late evening as a group of 4 at 7pm and it was still pretty busy. We were seated promptly, however we asked if we could swap table and this was quickly done. We were served by Gabbi who was polite and prompt with her...

The food and the service was absolutely amazing, the food was superb and our waitress EMI, such a lovely lady, served with such a great smile. She made sure we had everything we needed and the food was so tantalising. Me and my partner will...

Great service all around. Emi lovely waitress, very intensive and looked after our table very well as she kept checking on us to make sure we were all okay

Me and my friends ordered a dirty bird and a mixed grill. The food was so good and the atmosphere was amazing. EMI our server was incredibly, she went above and beyond to give us anything we were asking for. She served us with a...

I had a great time at the Beulah spa, the waffles were great. The supervisor Emi was brilliant and went above and beyond to make my experience a fun and interesting one. I will definitely be back.

We are always welcome, our charity group of adults with learning disabilities can be chaotic but great fun. Cathy (especially) and her co workers are patient and kind. We are looking forward to our visit nearer Christmas!

Good service, good food with tweaks recently made to the menu. Staff are friendly, our server Katie was attentive towards us. Like everywhere prices have gone up, thankfully the Harvester have added extras to each dish to allow for price increases. I had salmon with...

Very slow service and cold food served . We were overcharged. Check your bill while you are there. Training was going on while low staffing

Every now and then I meet up with an old friend for lunch and the Harvester is consistently good. Good value, good food and good service. Today was no different than normal except the service wasn't good it was excellent. We were served by a...

The staff of Sydney, Andy & Ria provide great customer service. The venue was very clean and comfortable. Would highly recommend.

Went for Lunch with a few friends this last Monday, I’ve dined at the Harvester before but this time had both an amazing meal and amazing service, Thank you to our waitress Cathy for the incredible time! Definitely coming back! Hopefully sooner than later.

Nice harvester restaurant, staff where busy but attentive food was good, the men's facilities are the reason they drop a star, almost an after thought, they are tiny. There is a good sized car park, the right side of the restaurant can feel a little...

Rude staff, we did not stay to eat because we left after waiting so long, plus when we asked why we were waiting so long we were told just to sit down and stop complaining

Thought we would go here as a return for the 3rd year in a row for our 4th year anniversary Arrived just after our arrival time for the attendee to say I need to check if your tables ready seemed very scared to talk to...

Had lunch today with 2 friends - 21st sep .Our waitress was Cathy and she was superb - a complete contrast to the rude waitress - Emi that we had the misfortune to meet a few months ago. The food and service then was dreadful...

I asked for hot water and a slice of lemon. An hour later.it was still not received. I asked for no rice to be served, yet it was in my takeaway box. Because of the time I waited for the food, I had to take...

Worst service ever in my life, please save yourself from headache their rubbish food took almost 3 hours to arrive, very tasteless, worthless and dirty environment . Poor customer service from the waiters. I bought a Wowcher voucher to redeem at the restaurant which I...

The food was cold,chips chewy,definitely left waiting for too long,however Kathy the waitress was lovely as usual.

It’s been years since I last visited, food was great really filling, good portion sizes calamari was on point, unlimited salad bar and unlimited soft drinks added bonus! Make sure you visit on an empty stomach! Gabby thank you so much for your exceptional service...

Went to the Beulah spa today for lunch with family great atmosphere, friendly staff and food was delicious, will definitely be coming back

Went here a few days ago,the waitress Emanuela was fantastic. All our food came on time. She was very nice and attentive to our needs.

Great service, food was good. Staff were really good with the kids. Great value for money will definitely be back

Fantastic spot for a bit of lunch, food so reasonably priced and tasty. Staff super friendly. Made the most of the garden after eating in the restaurant which was great, few drinks in the sunshine (got to make the most of these sunny days)

Food and service was perfect we got very service from our sever Sasha. The kids really enjoyed the desserts aswell.

It's an affordable restaurant for friends and family. But it's not the place to go if you're rich and used to the best of everything. Be prepared to come across a lot of litter strewn all over the floor outside, dirty tables, and tables not...

Absolutely terrible we waited 20 minutes for the Pepsi to be changed the service was really bad. There was a long gap between courses.

Was a lovely meal and to top it off we had a lovely waitress called Cathy, always made sure we was okay and always asking if we needed anything. We would definitely go back again as Cathy was very professional and kind. Thank you for making our day out amazing.

Muy recomendable, siempre un servicio fantástico y genial para familias.La comida siempre es excelente y el personal siempre es muy amable

Bien. . . Como vegetariano, estoy acostumbrado a decepcionarme cuando salgo a comer, sin embargo, este era el rey de las decepciones. . .Pedí, "El Quorn Stacker", (ya que no lo había tenido antes).Pero ¡guau! Qué total, totalmente lamentable. . . !En ese momento estaba un poco sin palabras y asombrado. No se parecía en nada a la imagen anunciada en el sitio web.Básicamente eran dos filetes de quorn sin condimentar que habían sido descongelados y sacados directamente del paquete y asados a la parrilla, por lo tanto, muy secos. (Se supone que deben estar marinados o sazonados, de lo contrario, son muy simples, secos y sin sabor)En la parte superior, había una rebanada de queso derretido y tres bocados fritos de Quorn Southern, apilados y mantenidos en su lugar con un pincho, (nuevamente, de un paquete)Una pequeña mano llena de papas fritas anémicas y arrugadas estaban en el costado del plato (no las deliciosas papas fritas gruesas que se ven en la imagen del sitio web).La salsa BBQ, cubierta con crujiente de sabor a tocino y ensalada de repollo no estaban por ningún lado.Las papas fritas eran del mismo tamaño que las que habían recibido mis hijos y su comida se ordenó del menú infantil.Las papas fritas también parecían haber sido recalentadas, ya que se veían muy tristes en comparación con las que se sirvieron al resto de mi grupo.El precio de esto (olvidando el descuento de precio de 1/2) es un enorme 12. 49. ¡Podría haberlo hecho en casa con un paquete por un par de libras!La camarera fue muy servicial y cuando le dije lo decepcionada que estaba, me sugirió que eligiera otra cosa, lo cual hice con mucho gusto, pero luego tuve que esperar bastante para recibirlo, momento en el que el resto de mi grupo había terminado de comer. .¡Vege, has sido advertido! Este lugar no hace ningún esfuerzo en hacer alimentos vegetales comestibles y no valora ni se preocupa por nuestra costumbre.

Decir que el servicio que recibí fue perfecto sería un insulto para la camarera, su servicio fue mucho más allá. Mi mesera era Maria Heath (si no me falla la memoria). Solo por esta experiencia, ya estoy discutiendo con mi madre cuándo deberíamos reservar nuevamente.Nota: esta es la mitad de mi visita y todavía no he recibido ningún mal servicio, que lamentablemente asumí que recibiría debido a la calificación general; No juzgues la calificación de alguien, ya que tu experiencia podría ser mucho mejor, eso es lo que he aprendido.En general, la experiencia fue perfecta, no pude terminar la comida porque era GIGANTE.Maria Heath, una vez más, la mejor camarera con la que he tenido el placer de ser atendida.

Visité ayer con mi novia. ¡La primera vez que salimos a comer desde el cierre y están haciendo todo bien! La comida era increíble, nuestra camarera Ita fue fantástica y el servicio en general fue insuperable. ¡Lo pasé muy bien y volveremos a visitar pronto!

Ita was an extremely lovely waitress. She made us feel comfortable, she is an perfect example in her job and we look forward to seeing her again.

Comimos en The Beulah Spa Harvester para nuestra primera comida después del cierre y fue una velada encantadora. Me sentí un poco extraño al principio, pero todo el personal nos hizo sentir cómodos y bienvenidos, especialmente Ita. La sonrisa contagiosa y la personalidad alegre de Ita fueron realmente apreciadas. Ella siempre estuvo feliz de ayudarnos. La comida estuvo deliciosa como siempre y, en general, fue una gran experiencia. La configuración es ligeramente diferente si normalmente visita Harvesters: los meseros le sirven en la barra de ensaladas en lugar de servirse usted mismo y lo mismo para la máquina de recarga de bebidas.

Popped in for one of their amazing sundae deserts which hit the right spot. Honestly if she’s working ask for ITA she’s fab! Speedy, FRIENDLY and honestly just the best server I’ve had in a while. Thank youuuuu XD

ITA served us tonight and my word was she the best I’ve ever seen. Absolutely amazing and a huge laugh. If you get ITA then you are winning in life.

Visited my favorite harvester and was greeted by a bubbly happy ITA who looked after me and my friend served us salad, got us drinks, social distancing kept. Great first lockdown meal. Treated like VIP's by ITA

Had a lovely time our waitress Cathy was amazing great assets to that place going to ask for her when we go back

What a fantastic birthday meal for my mother , from start to finish maria and cathy made our day. There was quite a few of us that came to celebrate , cathy and maria where fantastic , they bought my mums cake out and even sang happy birthday , we felt welcome and relaxed , the food was great.couldnt fault a thing , we often come to the beulah spa and have allways had a lovely time , thank you

So night didn't go to plan at all got the the restaurant at 6 to be seated and told no drinks from trap so ment bottles and more expensive this was a 21st so just took that one The food came out some a little cold but ok The mains not so much ribs were fatty and not very well cooked , the beef come in so much wine my sister could not eat it and drive home after so she left that , kids meals were just rubbish , fish was wet and no flavour. We didnt bother to stay for afters and just went home all this costing over a hundred pounds so not a cheap meal . Only for 2 weeks later to get parking tickets from them saying we didnt eat in there , they sold there carpark to some ticket happy parking firm for more cash . When we got there it was pitch black in the carpark and the waitress didnt even tell us about the carpark. I'll never go there again and do not recommen at all.

We arranged to have a wake here and the staff, food and service could not have been better. We arranged for an area of the bar to be separated off and were treated with teas and coffees on arrival, arranged a tab for the bar and food arrives swiftly - everyone enjoyed the selection of sandwiches, chips onion rings, nachos and chilli, chicken wings and salad bar with profiteroles for deserts. When we asked for some more, this came swiftly. Everyone could not have been more helpful. Really loved the venue - very comfortable and left to get on with the day.On Friday befor had come for a more standard late lunch and again, that was really great food in a really pleasant location. Would happily come back here for really good value food in a great location with friendly staff. Could not recommend more.

Booked a table for 24 people on 12.01.20Cannot fault the service or food, all food came out pretty much at the same time, starters were prompt, mains followed decent time after, food was cooked to a good standard, waitress was very accommodating, bar staff friendly.Restaurant has lovely decor, good inside and outside space. Highly recommended !

Really friendly staff. Ita was amazing and made my mum feel special on her birthday . Very family friendly.

Visited whilst in London for a show and the whole visit was superb. Food was served really fast, salad bar was full which is not always true of a harvester and the kids really enjoyed the fuss. Thanks!

Nuestra camarera "Ita" nos hizo sentir muy bienvenidos. ¡Estaba calentándose y tiene una personalidad agradable! . La comida era buena y lo que esperas. Ita es encantadora y nada fue un problema para ella.

Le preguntamos a nuestro hijo dónde quiere comer y él dijo ¡cosechador! ! !Tuvimos una buena comida familiar / de cumpleaños, reservamos una mesa muy fácil, llegamos felices de ayudar al personal, especialmente ita (camarera) ella era una joya, es nuestra cosechadora local y no la hemos visto antes, hizo nuestra comida En la cosechadora fácil, cómoda y extra divertida para todos, a nuestro hijo le encantó. . la comida también era buena, muchas gracias a ella y al personal. Volveremos pronto! ! gracias

La familia y yo estábamos más que satisfechos con el servicio que nos brindó Ita. Anteriormente habíamos visitado la sucursal de New Addington y nos fuimos a Beulah Hill después de no tener la mejor experiencia, y ella seguramente rectificó todo y nos hizo sonreír. Ella es alegre, educada y rezuma jovialidad. Ella es ciertamente una ventaja para el restaurante y definitivamente recomendaría venir a esta sucursal. ?

Visited this restaurant with my family to catch up over the festive period. Atmosphere was little to none. Waited 50 mins for our main meals for them to come out Luke warm, my ribs had hardly any meat on them. Trying to get the waitresses attn was hard work, Dolly day dreaming. Requested to speak with the general manager however she was also too bothered gassing with colleagues and chatting up the chefs. Will not return to this restaurant. A wasted trip. Restaurant ran by children

Esto fue muy decepcionante, 2 cereales, fruta de hojalata mezclada, muffins y bollos, desayuno ilimitado muy pobre, desayuno ordenado, estaba frío, la tostadora no funcionaba, nada agradable, fui a ver a papá Navidad, mi compañero tuvo que alejarse, quien convierte a un hombre con una barba oscura en padre de Navidad, mis nietos tienen 6 y 3 años, incluso ellos saben que no fue padre de Navidad, muy, muy decepcionados, nunca más

I work at the building site just down the road and my colleague and I come here for breakfast..

We went of an evening meal, the service was too quick, we received our starter within no time after ordering the main meal arrived. It felt like we were being rushed to eat and leave. We were also give bowels but no salad or directed to where we could get our salad. This was disappointing, that we did not finish it.

Really good service by Ita good food but would have liked draught beers available. Nice salad excellent family restaurant.

We don’t always get a god service at harvester but we went midweek and it was not too busy. The waitress was great. She was friendly and when the food came it was hot.

I am in total shock - I have been sent an £85 fine for parking with a blue badge at the Beulah Spa Harvester. I went with family for a celebration meal. I was not told by staff that I was required to do anything to validate parking at the Harvester. I was with a wheelchair user and we have to use a car to even get to the Harvester. The car park appears to be part of the resturant but is 'run' by euro car parks with no information of the change for regular users and we saw nothing to say otherwise. Due to the way we have been treated Harvester you have just lost our whole family as customers. We are not coming back

Went for breakfast with the family and received food was was barely warm. Asked the waiter to sort out the issue and she returned 5 mins later with a hotter plate but the feed at the same temperature. Following a 2nd complaint, a new order was made and was completely satisfactory. The rest of the family experienced the same issue, particularly with the baked beans.

Went for the all you can eat cooked breakfast at this Harvester with my partner and the experience was bad from the start.

Vine aquí con amigos después de años y completamente decepcionado. La mejor parte fue el bar de ensaladas y pan! La mayoría de la comida llegó fría. El filete apareció con mantequilla congelada que no se derretiría, más un buñuelo frío. Patatas fritas cocinadas y el gammon estaba tan salado que debo haber bebido una jarra de agua con la comida. El personal es amable y el lugar es muy bonito, pero cuando estás aquí por la comida, realmente no vale la pena el esfuerzo. Sin mencionar el valor de los alimentos por la calidad que obtienes. Los precios ciertamente han subido recientemente, pero la calidad es casi la misma que la de un café. No lo recomendaría

Visited our favourite Harvester for my grandson's birthday. We were not disappointed. Food hot and filling, host attentive and helpful throughout. Compliments to the chefs.

Amazing food,rapid service and excellent customer service by Ita very friendly and made our experience much more enjoyable ♥️♥️

Dining at Harvester Beulah Hill on Sunday 30th with my Family of four was totally delightful. Served by the wonderfully and attentive, vibrant Ita was a an absolute pleasure we will be back soon For the fab food and expectational proper customer service Ita gave very soon. Thank you Ita our 5year old boy was raving about you on the way home!

Mediocre to say the least, and why are they so quick to send a parking fine after? I didn't realise I had to register for free parking. No signage. Just popped in for a quick breakfast and now have to pay £50 discounted fine. Really not worth it....will definitely NOT be returning.

Celebrated my granddaughter's 5th birthday. The food and service was exceptional. Our waitress Kayla (sorry if we spelt wrong) was amazing and very attentive to our party. She was busy with our tables but was always at hand to help. The food was delicious, filling and including hot. We all enjoyed our dessert and left mighty full.

Excellent visit.. We went for a quick meal to finish off my mums birthday celebrations and we were accommodated by Ita who made our evening even more spectacular. She was very kind, helpful, and full of positive energy. She knew her menu very well and knew what to recommend us. It’s rare you come across people like Ita in restaurants so we thank her for making our experience 5* - YOU ARE AMAZING ITA!!

Great breakfast and very friendly staff. Angie couldn’t have been more friendly. Eat till we were full. There was 4 of us and the bill was £32 great value for money and clean a friendly environment. I would recommend going all in with breakfast you can get as much or as little as you want. Unlimited coffee/tea juice.

We booked a table for 7pm arrived about 10 mins early and had to wait for 45 mins to be seated which was very disappointing given that we had booked to eat at 7pm. Once seated it also took time for our order to be taken and then served - the staff were run off their feet - more waiters/waitresses would make for a better customer experience. The menu is extensive and offers excellent variety. The meals were nicely presented and very tasty, good sized portions - you won’t leave hungry.

Excellent service from Ita, who was very lively and attentive, and even helped us with a surprise birthday cake after our meal. The food and service is always great - we always come to Beulah spa for special occasions!

Went to the Harvester and had a lovely meal as always. The salad bar was filled and everything was fresh. The meal we had was lovely washed down with a lovely bottle of wine and could not fault our waitress.