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3,50

Based on 667 opinions finded in 2 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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Nº 302 in 416 in Rugby

Nº 56 of 77 British in Rugby

CUSTOMERS TALK ABOUT DISHES WITH..creamfriedpotatoescookedladysaladpayroastpotatoribschickencoffeesteakoldfish
Score

comment_iconOpinions

I was in Rugby for work, I visited the Bell & Barge for dinner. I was on my own and made felt very welcome especially by the waitress Rita. She was just so lovely and chatty. The food was also good and the service was fabulous. Thanks to all the lovely staff for making me feel not so alone!!

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378Lisa_W . 2024-08-21

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Had a great lunch. The service was excellent. Our server was Joana who was so attentive , friendly and helpful. The restaurant was extremely clean and the service quick. Keep up the great work. Always a joy to visit.

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England janet . 2024-08-16

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we popped in for a quick meal and only had starters but they where cooked perfectly by lewis (we asked at the window) he did a fantastic job with are goujons nachos and wings the where very enjoyable and we will be back for more

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The lazy chef . 2024-08-09

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Enjoyable meal with my daughters . Lovely fresh food will go again. Lovely waitress Joana fantastic customer service x

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Zoe A . 2024-08-09

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Joana was lovely and boxed up our daughters leftovers with no fuss at all - thank you! It feels expensive these days but sometimes you just need that blue cheese salad dressing :)

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Katie W . 2024-08-09

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Always enjoy our visit to the Bell & Barge. The pre meal salad is always fantastic and we stick with the rotisserie chicken, which was also great. Our waitress, Joana, gives great service and adds to a pleasant meal.

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Nigel W . 2024-06-27

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Lovely meal with friends. Great selection of freshly cooked food and service. Served by a friendly Joana , who was very personable and showed us how the app worked. Would recommend.

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Andrea M . 2024-06-24

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We frequent the bell & barge 3-4 times a week usually. If you visit ensure that you have downloaded the harvester app where there are offers on such as 25% off your first visit & then collect stamps for at each visit & you can earn £20 off a £40 spend or a free main course after 2 & 6 visits which drastically reduces the bill, we hardly ever pay full price these days. There is a good size car park there also which does get busy as it's shared with the adjacent premier but you can normally find a space to park somewhere. Being regulars there it is often very busy most evenings so you need to book which is easy on the app or phone, you can just turn up but often people are turned away or offered to go into the bar due to the restaurant being fully booked. There is a good selection of food on the menu to choose from & also some set menus which are worthwhile looking at if you are having more than one course. The food is generally good & nothing too fancy, they will happily swap any of the sides out on your dishes for equivalent ones to suit your tastes better & most meals are of a good size. As an added bonus with every main course they will give you a bowl to help yourself to the unlimited salad cart where there are 12 or so items that you can help yourself too along with sauces & bread rolls so this acts as our starter which you can return as many times that you want. The desserts are very good I can recommend the treacle sponge but it must be with custard & the sundaes are also good. There is a good range of drinks also including some soft drinks such as Pepsi which have free refills which you do yourself in the restaurant which is a popular choice. If you are into your real ales however it may not be the place for you but Nikki, Sophie, Kenzie & others will offer you a good service in the bar. There is a table service if you are eating in the restaurant which is good but can encounter a short wait for your drinks to arrive to your table. You receive some of the world's best service from the girls there such as Jo, Justice, little Lou, Louisa, Teagan, Joana, Rita, Lily, Gus, Sarah, J, Tracey & El to name a few who are really friendly & like to chat with all of their customers & not just us regulars, they will check on all of their customers & seem to enjoy their work there. If you have any allergies, they will go through in detail what you can have & not have which is one of Harvesters key priorities. They also get to keep their tips which is good, the waitresses look after one of the four sections of the restaurant so you are mainly served by them for the evening which is good. In the summer you can also go & sit out in the beer garden to have your food & drink which overlooks the canal & is in various levels which can get busy on the rare occasions that it's not raining & your dog is also welcome out there. We generally spend around one hour there just having the main course which is good & time flies while your eating your salad anyway so the wait for food doesn't seem that long then. We often see the same faces of customers there so it's not just me that rates this establishment but others also. If you live in the Rugby area or visiting this is a place worthwhile visiting if you want a good meal out with friends & families or even on a business trip by yourself as they can cater for parties of 1-20 people in various sections of the restaurant & bar, it may not be the best place for a romantic meal for two however or to impress someone.

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Bryan P . 2024-06-22

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rubbish food came out cold crap customer service and quality of the food very poor not even the salad from the salad bar was fresh and for what you get its expencive. wouldnt bother eating here waste of money.

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Ashley R . 2024-06-18

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We were her for a Sunday celebration. Our waiter, Ethan was very attentive and explained the menus to us. He came into his own, when the steak in my wife's meal was very chewy. No problem, he took it away, explained that there would be a small delay and then brought a fresh plate for her. This time her meat was perfect. The nice thing about this restaurant is that it is slightly out of town, adjacent to a canal. The view of trees and nature makes for a mindful meal experience.

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Graham . 2024-06-12

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Enjoyed a family birthday dinner great service food delivered quickly and hot Very well looked after by the assistant manager Emma and all of her team

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E8988AUpeterh . 2021-06-04

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Awful food and a long wait for it. Party of 7 family members and everyone found their food overpriced and very disappointing.The so called "Rump steak" was once again like the sole of a shoe. Impossible to chew through let alone swallow. It was terribly embarrassing having to spit out every attempted mouthful! - Too harsh? Not in the least, please waste £12.50 of your own money and see for yourself what poor quality garbage this "Harvester" attempts to pass off as "steak".My meal was the very least expensive ordered by our group of 7 - everyone was unhappy with the quality of the food received (from fish to the usual dry chicken they serve).A total and utter waste of around £150 - shocking food and never ever again will we risk it. Don't take my word for it - try it for yourself - it is the worst food you could waste your hard earned cash on...

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TerryBTA . 2018-07-25

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Éramos dos parejas, parando en la puerta de al lado en el Premier Inn por 3 noches mientras asistía a Silverstone. La primera noche debido a circunstancias que no comimos allí, pero mi hermano y pareja si. Pidieron la mejor hamburguesa y dijo que era muy malo ya que las costillas acompañantes eran minúsculos y vacíos de carne y las hamburguesas nada especial, teniendo en cuenta que eran 15 libras. También no eran conscientes de que al pedir un plato principal tenían derecho a visitar el bar de ensaladas gratis. Sin embargo, debido a las limitaciones de tiempo que nos dio otra oportunidad y nuestras comidas eran mucho mejor la 2ª noche, el salmón y platos de pollo eran razonables de calidad y bien cocinado y ahora consciente de que podía usar la ensalada. Comimos allí de nuevo por la tercera noche, dos triples de pollo del plato tener combo y dos parrillas mixtas. Una vez más, la calidad de las comidas era decente y las disfrutamos. Cada noche, sin excepción, el servicio del personal fue muy buena. Mi esposa y yo nos alojamos en el 2º noche bebidas y nos sentamos en el suelo, que también era muy agradable. La selección de bebidas era bueno, aunque caro. Dudo que cualquier restaurante Harvester va a ganar un premio de restaurantes, sin embargo, después de la primera noche indecencia el resto de nuestras comidas eran agradables y recibimos un servicio excelente.

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tafer2uk . 2017-07-18

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Antes de empezar permítanme decir que este es de lejos uno de los mejores restaurantes adosado a un Premier Inn que he comido (y si me agregar mi trabajo significa que he estado y, por lo tanto, comido en un montón, debe apreciar que la declaración tiene mucho de sentido! ).Sin embargo. . . . La tecnología está siendo trialled. aquí, y espero que estos comentarios son leídos por gente que puede cambiar para mejor!La tecnología es un sistema de solicitud automatizado que el camarero o camarera se abre en una aplicación y transmite la solicitud directamente a la cocina, acelerando las cosas y uniendo tanto la factura puede ser generado, etc.Sin embargo. . . . . La aplicación está abierto en la más pequeña de los teléfonos móviles, así que parece muy mucho como el camarero es mandando mensajes o similar, mientras que en la mesa.Dos camareros también tiene problemas con las pantallas pequeñas no puede encontrar fácilmente el elemento de menú.Una sugerencia, y es algo que puedo decir un aspecto mucho más profesional y hacer nuestras vidas más fáciles los camareros es aumentar el tamaño de pantalla a un tablet pequeño, o iPad.La idea de técnico es fantástico y se corresponde muy bien con la comida, la decoración preciosa, las vistas sobre el canal con conejos y un jardín de cerveza, etc. . . . La verdad tienen un magnífico restaurante. . . . . .Pero escuchar a los clientes (y su propio personal. ) que están diciendo cosas.Disfrute de la comida encantadora.Volveré cuando esté de vuelta en rugby!

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TONY G . 2017-07-11

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Excellent visit for lunch with family. Food and Service were both excellent along with the value. Thank you and we will return.

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Eric P . 2017-07-06

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Hemos estado en la cosechadora muchas veces en Rugby y sentir siempre que reciba en relación calidad-precio y una cálida recepción. Hoy fuimos a celebrar mi hija acabando su exámenes y después de estar lejos de camping para 5 días que faltaba una buena comida. Tras ordenar la parrilla mezcla antes, ella estaba deseando, por desgracia hoy no fue tan bueno como normal, la carne era muy grasos y el huevo un aspecto terrible, pero ella munched su mayoría. El resto de nosotros tenía la costumbre de buena calidad, que incluía el estante lleno de arena costillas en el hueso de la carne, que era preciosa y tierna. Creo que la parrilla de hoy era una mezcla indecencia y volveremos.

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EKendell . 2017-06-28

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El timbre y Barge está situado en una preciosa ubicación al lado del canal con un balcón al aire libre con vistas al canal. El interior está decorado con buen gusto y una cálida bienvenida le espera como se espera para ser sentado en su mesa. La camarera (Amy) era muy agradable y educado y realizó sus funciones con facilidad y sin dejar sensación presionado a pedir inmediatamente. La comida en sí era muy apetecible y llegamos como se describe en el menú.

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Dougie K . 2017-06-27

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Así que casi hace una semana fui a este restaurante, si se le puede llamar. Como al lado.Le dije que no iba a hacerlo aunque incluso después de la visita de la salud ambiental, los directores han fracasado en contacto conmigo ya que parece que sólo hacen contacto por este me pareció que este pueda funcionar.A nuestra llegada, el lugar parecía un desastre y que no estaba muy lleno, pero que necesitan 30 minutos para acomodar a nosotros. Cuando al bar, el sitio parece lo suficientemente agradable al lado del canal. Pero el lugar era un desastre, las mesas en el bar lleno de olor a platos y vasos. . . Día ajetreado pensamos, aunque nunca he visto una cosechadora de este lio antes.Se sentó, 20 minutos más tarde mi jefe pidió un miembro del personal nos podía pedir, tuvo que tomar su verdad como ella dirigía pasado. . Un poco más tarde una camarera agradable vino y también de nuestra orden.Para la ensalada, fue básico y la comida apenas parecía y estaba genial pero era tarde en el día, aunque las salsas donde vacía y laminados quemados. No es un buen comienzo. Entrantes de frito estaban bien lo suficiente. No puedo ir demasiado. freír aunque mal profundo.Llegó, tuve principales triple de pollo. Ahora el pollo a la parrilla en aquí puede ser un poco malos, así que un par de cosas que no me aviso, pero para mi horror cuando miré el medio de el pollo estaba poco hecha. Ahora sé lo importante que es para cocinar pollo bien y verdaderamente estaba horrorizado, mi jefe me gritó por una camarera, nuestra camarera venía y también parecía mortified, ella se ofreció a retirar la pollo cocinado y reemplazar pero tuve que recordarle que toda la placa fue contaminado realmente así no. Y mi apetito desaparecieron, así que ya dicho no a la comida.Mi jefe de terminar su comida y tardo tiempo en recuperar mi pensamiento cuando regresó yo tranquilamente exigía que hablar con el gerente. Un gerente asistente vino y se disculpó, dijo que el director me. Antes de que ella llegó me reporté a la seguridad alimentaria de rugby y experiencias que tenía y ella dijo que le deje un gerente.También informó del incidente a la recepcionista Premier Inn, quien mencionó "siempre nos decepcionó", y ella me hablo con ellos.Le envié un correo electrónico de la oficina de la cosechadora, que incluía el restaurante pero oímos sin respuesta. Funcionario de salud ambiental visitaron el martes y prometió observarlos.Cosechadora tienes mi detalles, espero una disculpa por escrito. Sé que es fácil decirlo, pero este me ha disuadido de la marca y ahora tiene la cosechadora provocó ansiedad de comer pollo de los restaurantes. .

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AlanHathaway . 2017-06-02

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No tenía que estar aquí por un rato como última visita era malo, pero decidimos darle otra ir y estaba muy contento de haberlo hecho. Muy acogedor y amable personal. La comida era estupenda y felicitaciones para el chef llamado Gemma. Ella cocinó bistecs a la perfección, se deshacen en la boca. Gracias y se vuelve a volver pronto.

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AS_Happy_hols . 2017-05-30

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Los clientes están invitados a esperar para que nos sentaran pero sin personal a cualquiera asiento! La comida de sobresaliente, piña, chaqueta de patata, tomate y guisantes era verdaderamente horrible. Nadando en grasa, el sobresaliente, la piña era difícil, la chaqueta mushed quemada y recocido y los guisantes fría. El tomate estaba bien. El bar de ensaladas ofrecía una buena selección y proporcionan una buena alternativa a la terrible comida.Nunca comeré de nuevo.

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Denise G . 2017-05-26

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My wife and i have been using this place quite often with our families and fostered children never been disappointed here our fostered children prefer this place to other quick food outlets.

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A5511EPwilliamc . 2017-05-25

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Fuimos a la cosechadora para celebrar mi hijo terminando sus exámenes. Lo que una absoluta decepción la comida era.En primer lugar, parecía desordenado y desorganizado, mi mujer quería irse pero mi hijo insistió fue su elección.Puedo elegir pescado y patatas con guisantes de jardín y mi hijo elegir el mismo. No haber encontrado nada en el menú a su gusto mi esposa solo pedi una ensalada.El bar de ensaladas era la peor variedad de ensalada que he visto. Y todas las bandejas eran casi vacío. Cuando el pescado y patatas fritas las patatas fritas vinieron y guisantes estaban muy fríos. El pescado no sabe como normal cod.A todo esto, encontramos un enorme pelo largo en patatas fritas. En este punto no podría continuar con nuestras comidas y esperó a una edad para la camarera para volver. Ella ofreció por el chef de reinventar nuestras comidas que nos negamos. La reducida nuestra comida por una comida.Un decepcionado.

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tom h . 2017-05-25

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Ensalada de vacío. Esperamos un rato para el plato principal. Todas las comidas eran de muy mala calidad. He sido puesto de visitarlo.

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Katrina G . 2017-04-16

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Habiendo tenido dos malas experiencias recientemente (mayo tengo que añadir, ambas estaban teniendo amigos/colegas que no dan una buena impresión).Ya que realmente no quieres llevar a alguien y se avergüenza de nuevo con una comida horrible, fui sola, como una prueba.El restaurante estaba casi vacío (y me sorprendió esto siendo las 5:30), pero me enseñaron una mesa que no se habían limpiado, así que me senté en otro.Sé que es sólo de preferencia personal, pero no hay una cerveza, que me gustó, así que tenía agua, pero como ya he dicho, eso es gusto personal.La ensalada no era tan atractivo como lo que solía ser, no cuscús y aunque no puedo poner mi dedo en él (aparte de ser dos platos de algunos artículos, así que había menos variedad) y la ensalada es algo que normalmente esperamos como en ningún otro lugar ofrece este.La comida en sí no tenía nada de particular. Tuve el 'Combo 83'. La patata chaqueta fue quemada (como lo había sido En anteriores visitas y habíamos comentado a la camarera en este antes). La pechuga de pollo estaba seco - buen trabajo había algo de salsa y la col era cálida (de haber estado bajo la lámpara de calor supongo). Las costillas estaban precioso.Como yo estaba solo, me parecía comedor alrededor del restaurante y la mesa de enfrente me no era claro para las edades y el piso también era un desastre como niños había estado comiendo allí.No es bonito y como el restaurante no estaba tan lleno, no debería haber sido un problema para mantener el restaurante buscando elegante.No me puedo quejar de esta última comida, ya que estoy cansado de decir nada. Estoy bastante seguro de que no se visite de nuevo, ya que la calidad es muy superior a otro sitio. Como he dicho anteriormente una de las razones para visitar era el beneficio de la ensalada y que ya no es una razón.

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Martystravels . 2017-04-13

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Visited here again and was not really busy for a lunch time waitress come over and asked us what drinks we would like and we asked for the unlimited refill and I was shocked when she said "we have stopped them " so we just ordered a Normal soft drinks.We then had to wait a while to place our order once main course was ordered we went to the salad bar and noticed that the pineapple has been removed from the selection which is not good . Our food did not take long and was well presented but the BBQ sauce that the chicken and Ribs come with was very runny with no taste awful.Overall food and service was not bad but because harvester have withdrawn the unlimited soft drinks I doubt I will be making another visit here as other places still do it.

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RichieC82 . 2017-04-13

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Algunas de la peor comida que he probado. . . . ¿cómo puede arruinar la pasta y salsa. Guarnición cosechas perdidas. Luke comida caliente. Es una pena porque la camarera era precioso!

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Sharon S . 2017-04-11

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Acabo de regresar de lo que debe ser la peor comida que he tenido. El servicio era horrible la comida estaba tibia y el huevo frito estaba como roca el director era indiferente

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JWRIGLEY . 2017-04-08

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El desayuno era horrible! ! Todos los desayunos cocinados regresar ya que estaban frías (huevos, frijoles y croquetas de patata congelada en el medio), yo tuve que enviar la mía una segunda vez como todavía hacía frío. No dejar una propina (muy inusual para mí) ya que no había ninguna disculpa o empatía de nuestro camarero. Si ni siquiera preguntarme si todo estaba bien en el extremo o cualquier disculpa. Nos quedamos muy decepcionados.

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Rugbycov . 2017-03-20

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Parking propio y mesa en un almuerzo inmediatamente disponibles durante los días laborales, así que fue un comienzo muy relajado para comidas. Teníamos dos nietos escandalosos con nosotros que eran muy exigentes, tomó por siempre para comer y mucho desorden, la camarera era muy comprensivo y nos dio el tiempo que necesitábamos para abordar a los niños. La ensalada estaba muy bien equipada y la comida llegó caliente y listo para ir. Era el típico restaurante tipo weatherspoon estándar para. Los pudines eran enormes. Se había retirado de la barra libre de refrescos como un juicio que fue una pena. £73 para buena comida para cuatro adultos y dos niños fue una buena relación calidad-precio. Como comentario general, los baños estaban limpios y modernos y bien dirigido.

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rogerp761 . 2017-03-15

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Llevado a una mesa y nos preguntó si queríamos beber. Pedir bebidas que tardamos una eternidad en aparecer (habíamos pedido otros dos personal a ellos chase). Pedimos dos filetes, uno mediano y uno de tamaño. Conseguimos un tamaño y un raro! Aparentemente, el chef enviado el tamaño bien bistec a otra mesa. Tuvimos que esperar 20 minutos para que la carne correcta. . . . . Mi esposa había terminado la suya a la mía tiempo llegamos. Cuando pedí la cuenta, ME DIJO QUE YO NO sería pagar por uno de los filetes. Estaban bien con eso. No creo que volvamos a este lugar. . . . . Servicio de basura y la comida no es especialmente buena.

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The_Red_Devil_44 . 2017-03-12

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Came here for breakfast and me and my partner had the go all in and we had hash browns that were still frozen in the middle and the rest of the breakfast was cold and the scrambled egg was runny

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Tour446420 . 2017-03-03

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Always enjoy the salad bar especially the blue cheese dressing and the bread rolls! The staff are always friendly and the ribs and chicken I have everytime. Company do good discounts on the app too.

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Sara S . 2017-02-23

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Absolutely amazing service and food every time! I come to eat here at least once a week and it never fails to impress me! I would recommend this place to anyone!

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Arii M . 2017-02-21

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We had our lunch here three weeks ago,the first time for a number of years. They have a very nice free salad bar with plenty of choice,my wife had fish and chips and I enjoyed quite a good mixed grill.

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Julie M . 2016-02-09

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This never let's me down. I regularly use this restaurant to meet friends and cannot fault it. Staff very friendly and food is good.

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jbloggg . 2016-02-01

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Had a meal here in December 2015 I had to send my meal back as it was cold but got it back in 5 minutes so was satisfied

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Paul C . 2016-01-21

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We had lunch here, which was OK. The T-bone steak was quite fatty and gristly, but apart from that it was all OK.

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MEHardware . 2016-01-03

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Otro viaje a la Cosechadora en rugby. Este restaurante siempre ha transmitido exactamente como se puede esperar ... lo cual es la razón por la que regrese repetidamente. Durante muchos años hemos estado en muchas veces incluye el desayuno, almuerzo y cena a la carta. A través de los años el menú ha cambiado, pero ha permanecido confiablemente variada y sabrosa presentando muchas opciones y alternativas (incluyendo una excelente selección para al gluten cónyuge gratuito).

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Phil H . 2015-12-29

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En primer lugar Permítanme decir que el personal trabajó muy duro y fueron muy amables.

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2chicks2014 . 2015-12-17

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Queríamos salir en el último minuto. Sabiendo el sábado dos semanas antes de la Navidad nos fuimos a las 5 de la tarde. Encantado de ser ofrecía una mesa para 5 a 5 minutos de llegar. El personal muy agradable y servicial y una riquísima comida servida a todos nosotros en buen tiempo. La ayuda usted mismo ensalada era preciosa y constantemente renovados. Disfrutamos!

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DGD3020 . 2015-12-15

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We went to the Bell and Barge for lunch today .We used to like Harvester restaurants but following a disastrous breakfast there some time ago, ( Harvester ignored my letter ), we have been avoiding Harvester.Today we decided to give them another chance it the experience was below standard and the management need a tightener.!On arrival we discovered the car park area to be litter strewn and untidy. It's not been like this before with abandoned ceramic coffee mug, sweet wrappers and empty pop bottles. ( A 5 minute litter pick? )The time was 11-50 and we were directed to a seat. We always have a dish called Simply Chicken but this has gone from the menu now but there is a similar (more costly dish ) that we both ordered.Simply Chicken used to include a baked potato but the new dish didn't.We had to order the baked potato as an extra but the waitress explained that due to a " miscommunication " in the kitchen , no one had put the potatoes on and they would be an hour.I expressed my disappointment and the waitress explained that the garlic mash was very nice. She explained that the salad bar wasn't ready yet.We ordered bitter shandy which soon arrived and we waited for the salad bar to receive its bread rolls and serving spoons. Seemed a bit slack as they open st 11-30?The bitter shandy tasted like a soft sweet drink and it looked cloudy and unappetising.The salad bar proved better than we remembered .The service of our main was quick and efficient.When the bill came it included £6 for one and a half pints of bitter shandy.I explained about the drink being awful and advised the waitress to see her manager about the bill. She took the drinks away and came back explaining " they said the bitter was off last night , but no one told anyone " I remarked that it usually meant that they needed to clean out their pipes. The deducted the £6 from the bill.The restaurant opens ar 8-00 for breakfast .The toilets were disgusting with litter , spent toilet paper etc strewn around.The toilet bowls were dirty and the place needed a good blitzing.The waitress was friendly , caring and polite .The manager needs to run a tighter ship!!I will not write again to Harvester as they lack the customer care or manners to reply.Shall we use Harvester again ? Would you?

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PaulDilks . 2015-12-06

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Have just had my first Christmas dinner of the season and it was delicious. There was so much on the plate I thought I would fail in my mission to empty it - but I managed - just!Spit roast chicken with stuffing and 5 veg with thick gravy and cranberry sauce - lovely. My wife had had a flat iron steak which she also raved about - so good she wouldn't let me even have a taster. Of course an added bonus with Harvesters is the unlimited visits to the brilliant salad bar which has probably 2 dozen different options to choose from.The Restaurant area has a very pleasant and interesting lay-out which seems to go on and on. Tables are arranged in both open areas and more secluded alcoves and bays. There is no overcrowding of the tables making your dinning experience very pleasant. There are some tables set into the window bays giving and outlook onto the canal that passes by outside. There is plenty of parking as an added bonus.We were seated immediately and our drinks and food orders were taken very quickly. There was no undue delay with our food being served so all in all it was a good meal.

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Bernierug . 2015-12-01

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Was visiting Rugby and had Lunch here on Arrival waited a while to be seated and the restaurant seems busy once our waitress got to us we placed our food order and that was quick and we had the refillable drinks but waited over 15 mins for our glasses so in the end i went to the bar and asked for glasses. A short while later the waitress brought us more glasses but our food arrived and it was nice and good size portions and the price is good too

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RichieC82 . 2015-11-12

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went here with my husband on a saturday dinner time and had to wait 1and half hours for our main as people who eat out alot was very angry have been to hungary horse and weatherspoons and not had to wait this long

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158gail . 2015-10-25

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My wife and I recently stopped here for lunch. My wife is vegetarian and doesn't eat cheese. She wanted the veggie burger but we were told they were out of stock. The only other option my wife was given by the server was a salad and plate of chips. (That would be a nice lunch!)We chose to give lunch a miss and I was charged £5.20 for two glasses of coke. I like harvester but this time it was areal let down and proved to be an expensive stop for a drink.

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68AR . 2015-08-31

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Guys, The Bell & Barge is part of the Harvester Chain. The establishment had excellent decor, spacious seating with views over the the Oxford Canal. My friend and I were met at the door by a waitress named Tibia, she was well dressed in a clean and tidy uniform, she bid us both a warm welcome and directed us to a table. After I collected two coffee's from a nearby table, Tibia kindly ran through all the items we could choose to eat from the breakfast menu. Believe me it was endless. We were then greeted by Tanneth who made us both welcome.We both had 2 sausage, 3 bacon, eggs, mushrooms, tomatoes, black pudding, hash browns and as much toast as you could eat. Guys it was tremendous, well presented and absolutely delicious. What did it cost, a mere £4.99 each, it was for nothing. There is an extra charge for your drink, I believe it was £1.50, but your drinks were endless, help yourself, this included fruit juice. The whole experience was excellent, a great feed, with a breakfast cooked to order and as you would like it. Definitely value for money. Highly recommended.PGH 731

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PGH731 . 2015-08-20

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I generally like Harvesters and this one didn't disappoint. 2 meals and 2 bottomless drinks for just over £20 is really good. The staff were friendly and lots of choice. Plus the usual free salad

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Victoria H . 2015-08-14

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After a 30 minute to be seated at a table, we waited a further 60 minutes for the meal to finally arrive. Our fish was badly overcooked and the vegetables mildly luke warm. A new meal came a short while later. The vegetables were still luke warm. After a discussion with the Duty Manager we were not charged for the meal.After this experience we shall not visit again for some time.

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Paul C . 2015-08-10

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Well, this was a matter of "After the Lord Mayor's Show". Call in with friends for sunday lunch. Given a table quickly and efficiently. Watress VERY pleasant, knew her job and was welcoming. Drinks arrived quickly and we were not pestered to order as we were waiting a fourth for the table.Food order was taken efficiently and we are asked about sauces etc. Food arrived in good time even if it was a busy Sunday, and was typical Harverster. Order was correct. Bill was correct and arrived promptly. Would give this visit and our young blonde waitress (sorry I did not get her name) a 5* rating.Midweek visit - WHAT a difference in service. Drinks order wrong. Meal wrong. No-one came near us during the meal for drinks or see if we were happy and had all we needed, bill took an AGE to ask for (no-one looking after us) and then took an AGE to be presented - and was wrong. Think the waitress was a granny that was suffering from amnesia. that's why I have given 3 stars. Food is OK harvester style - but service is a gamble.

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GreenGlassGoblin . 2015-07-29

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I decided to leave the M1 before Rugby to have a break or meal before the long M6 journey ahead and came aacross this place by chance as I was heading towards joining the M6.It was a surprise and the overall visit was very good. The meals, basic were good, and the selection of drinks although I couldn't drink much. The staff were friendly too and there wasn't too much noise around so it was a nice break before another few hours of delays on the M6.

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J2R2R . 2015-07-22

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I went with my Husband, Daughter and 1 year old Grandson for breakfast on Sunday morning. We all chose the Continental with unlimited hot drinks. We also had Porridge and Juice as add ons, it was all very nice although there were no crumpets, which my little grandson enjoys but there was plenty of everything else. We were shown to a table straightaway and a high chair was there too. The Waitress, Hollie, was extremely pleasant and efficient, she ensured that we were happy with everything, even to the point of bringing out the Red Bush tea bags for me and my Daughter and making decaf coffee for my Husband. We had a really lovely experience, it was a good start to our day. The Bell & Barge should be proud of Hollie and the great job that she does.

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Linda W . 2015-07-21

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Long wait, poor service and absolutely diabolical food, given a free sweet to make up for inedible steak. Then charged for the sweet !, then they could not remove the charge as the "till would not allow".The place is dirty and while we where " discussing " our poor experience they had 4 more complaints. If you are lucky it will be shut, otherwise drive round to Tescos and buy a sandwich.It is as bad as it gets, oh and 2 in our party had a funny tummy the next day.

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YarcoNorfolk . 2015-07-12

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Pleasent summer evening me and my husband fancied a meal out hoping it would not take too long. We waited nearly an hour and a half for our food having only ordered main courses. When the food arrived it was average quality. I knew there was a reason we hadn't eaten here in years. Don't think we will be coming back for food again. We sat outside for our meal. The whole time we were here (over 2.5 hours after waiting so long for the food) the table next to us was filthy. The customers that had been on that table must have left well before we arrived but all the plates, left over food and glasses were just left there. Given the hot weather it attracted so many flies. It was disgusting. Many waiters/waitresses walked past the table but just looked at it and left it there. Take some pride in the place you work at.

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Anonbs . 2015-06-30

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we needed a quick meal and spotted the harvester so took our chance the pub is quite big and there was plenty of tables available my first impressions was off the floor which was dirty in places with food which is hard to keep clean .drinks and meals ordered we went to the salad bar which I felt was unkept, items nearly empty not really looking appetizing ,and baskets of bread empty!! this was made up by first the drinks help yourself soft drinks is a great idea and when the main meals came out the food was hot and very tasty maybe bigger portions needed !!!in the whole a quick meal that was of satisfactory quality was served up

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Kev S . 2015-06-28

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Went here yesterday for the first time with my 2 children age 5 and 8.Taking in mind i have not visited a harvester for around 7 years.On first impressions the outside was clean tidy and well presented.The inside is also very similar.The staff were helpful and did everything asked of them. Pushing the extras very well with every customer.The disappointing part is the food is still very average. Yes the menu had changed since my last visit but the quality was still the same.Saying this its not the worst restaurant i have visited but very avaerage. I would pop in for a quick meal again but i would never take a new partner there unless i was on a budget.

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Paul W . 2015-06-27

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My meal was not very inspiring and I felt the chef could have done a much better job, the chips were obviously old and should not have been sent out, the fish was mainly batter, not the chefs fault as it is bought in ready battered and frozen, the tartae sauce was very thin and the mushy peas lacked any real taste, I would not visit again.However the lady that served me was fantastic and a delight, the name Kelly is on the receipt, so if Kelly served me, you are great and deserve better service from your company, your smiled melted a thousand ice creams.

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Chrisg0ufp . 2015-06-22

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The place looks great after a revamp and the food is still cheap and cheerful but the service is disgraceful. 45 minute wait for a table and the servers take so long to take your order and are hardly attentive. I wouldn't mind if it was every now and then but it's happened consistently, every time I've been.

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Paige R . 2015-06-01

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very nice evening meal, and went twice for breakfast, the 2nd breakfast sausages was abit raw looking! Good choice of menu, and well worth the money. Amy was excellent waitress.

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Tracy R . 2015-05-26

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You know what to expect in a Harvester but this was on the better side. Busy, and that's a good sign. Free refills on soft drinks is a bonus, especially if you are taking kids. Food was as expected. Steak was a little overdone and the chips do need looking at but that is not the pubs fault.

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Hockeyboy . 2015-05-17

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Visited for the first time since theyre refurb and its great. The decor is very nice. Lovely bird house pics, some hanging, the theme being countryside and canals. The toilets are kept very clean and fresh. The meal was wonderful. The lemon drizzle dessert was too die for - yum yum. After the meal we went into the lounge for drinks and it was so relaxing. We now hope to visit on a warmer day so that we can maybe sit outside on the decking area or the grass area below as it looked so inviting. Very reasonable price food and drinks. We will definitely be back :-)

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madamsensible . 2015-05-11

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Good Service excellent staff very good Marsons beer.good surroundings you can view activities on the canal from the decking area.

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Nigel E . 2015-05-01

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I'm a big fan of this pub/restaurant.Meals are normally good. There's the salad bar and fizzy pop dispenser you can go back and refill for free.It's disappointing they've changed to some cheaper type of chips. No point in having a plate full of them if they're not what you like.Waiting time will vary, but the bigger your party the more chance someone will come in after you and take seats. It should be less of a problem now they've had the refit.Meals are normally a short wait for these to arrive at your table.

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Mike B . 2015-04-26

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Have been here twice in the last month and very impressed with the new decoration. I use Harvester a lot as it's excellent value for money while being good quality too. Some of them however are better than others and this one is certainly very good! The staff were very friendly and welcoming but could have been a bit quicker to acknowledge our arrival, just a quick "someone will be with you in a tick" would solve this small oversight. I love the food, the standard fish and chips now lists they use pollock which has always been the case but I'm glad to see they're not ashamed to admit it as it's delicious and certainly better than cod but perhaps not haddock.What does often spoil my enjoyment of the food is the behaviour of some other guests who are incredibly rude and demanding and are probably the same people who have left unfair negative reviews on here. Parents keep your children quiet and don't tell them to run around, it's not a playground and it's probably best to supervise young children around the salad cart and drinks machine. Don't forget you're dining at Harvester, not the Ritz and have some degree of consideration for others! You might think your children are the most wonderful things in the world and can do whatever they like while you rudely take that REALLY important phonecall that everyone else in the restaurant has to listen to. Harvester is a value meal not 5 star dining so if you don't like it please go somewhere else, I certainly won't mind!! Oh and if you do eat, do the polite thing and leave a small tip before whizzing off with your pretentious offspring in your executive drone mobile... Your waitress probably earns a small fraction of your salary but works twice as hard, treat them as you'd like to be treated. Staff great, decor much improved, quality value food and drink but *some* very rude customers clearly angling for a freebie.

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WilliamShatner2015 . 2015-04-10

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The food here is very average, exactly what you'd expect in a harvester. However, the staff do not always look completely presentable. It's very odd that many chains allow the maitre d to wear non-uniform, which I think looks rather unprofessional and a tad elitist that once you get a promotion you change attire. Some of the staff could also do with a bit more training on the new technology after the refurb.

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Elliot P . 2015-04-04

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We were surprised how busy it was and had to wait for a table but that was fine, we had a drink in the bar. Recently refurbished , more tables I think, same amount of staff. The menu whilst new offered very little change from the usual, the salad cart much the same. Fine dining this isn't but if you want a cheap burger and eat loads of salad then this is it. The staff were very pleasant but rushed off their feet, it would suggest looking at other reviews that they need to employ some more people.

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teeathome . 2015-04-03

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I'm sad to report this visit with a group of close friends was a bit of a let down which is a shame as the place itself is very nice. The lady who showed us to our seats was very polite and courteous I thought we'd be in for a nice evening meal sadly our waitress was not at all. Completely disinterested looking an absolute state (I'm not picky but trust me this woman looked like she'd been dragged through a hedge backwards) and coupled with the fact we had to ask multiple times before she sorted out even a simple request for a glass for the refillable drinks. The wait for the food was horrendously long but I can forgive a long wait for good food unfoturnely on this occasion the food left alot to be desired I had chicken which was bone dry and lukewarm (obviously been waiting on a hot plate for a while) as was my friend's rump steak. On top of this the exit between courses was huge. The only saving grace is I know this restaurant fairly well and know this is a one off and usually the service here is way better. A shame as this was the first time we'd been since the refurbishment.

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SirSimonthegreat . 2015-03-30

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We went for a family meal. We have an aunt in a wheelchair so need the table in the conservatory to be able to sit at it. Tibia is excellent and always looks after us. The food is great and the service is brilliant.

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Diddly2a . 2015-03-28

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We have eaten here previously and the food has always been unpredictable, sometimes good and sometimes bad. This particular visit was even worse. When my chicken fajita wrap arrived, the chicken was cold and uncooked. I sent it back and had it replaced but by then the damage was done. I started vomiting that evening and since I had eaten nothing that morning and nothing since lunch,there was no doubt what had caused it. Despite an email to Harvester, where I explained what had happened, I received a very rude email back stating it couldn't have been the food I ate at Harvester as "other people had eaten the same dish and there were no other complaints!" Bad customer service and food poisoning has made my mind up I won't be eating here again

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VikkiC17 . 2015-03-22

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We ate on the Friday night and we had a super time with Joe looking after us.The food and the staff were brilliant.So great that we decided to eat there the next night. What a mistake, the staff were surly, inattentive and the food mediocre.We expected delays as the place was very busy but did not realise that if ingredients had run out it would be substituted without consultation.

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Janet A . 2015-03-22

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Visited since the recent refurb and the looks and ambience are much improved. Visited on a busy Friday night and had a short wait in the new bar area. Food was good as usual nothing outstanding, but nevertheless nothing to complain about. Service was very friendly bordering on over friendly..... But our order was taken quickly and we were recommended some dishes which was a refreshing change from the disinterested grunts you get from staff at similar establishments occasionally. We did have a wait of around 40 minutes for our main, but as I said it was very busy. We will return again as food and drink are very reasonably priced and to a good standard. It's not going to win any awards but not a bad place for a fuss free meal and it is one of the better Harvesters I have visited. Good food and looks much better since the refurb

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Gary H . 2015-03-14

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The bell and Barge has just had a brand new makeover. The place has a more fun and exciting atmosphere now. Even the toilets have been redone. The salad bar is brilliant and you can visit it as much as you like when you buy a main meal. I particularly loved the mexican beans and the pasta. You could also get fresh bread rolls. There is also a section for croutons and sauces for your salad. They now have a choice of 30 drinks!, The drinks machine is so easy to use, it's like a tablet. You can get unlimited drinks so you can try out all the different flavours. The staff are easy to recognize now in smart jeans and very distinctive shirts and very friendly. The food was brilliant. I had the original combo and everything was cooked perfectly. My dad had a loaded burger and really enjoyed it. It was presented really nice too. I had a voucher for a free rocky road ice cream (sign up for email updates on the Harvester website. They are always sending money off vouchers and special treats) and we had the pancakes with banana aswell. Really tasty! It's so nice to see the staff so proud of the new made-over Harvester, and so they should be. I'm Really looking forward to my next meal there! Will definitely go back and I am very pleased to have this in Rugby!

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Mypoeticsin . 2015-03-14

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Typical Harvester place, these places are great for families. The staff were warm and friendly, salad bar well stocked and we didn't have to wait long for our order.

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DiSolli . 2015-01-13

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We had previously visited this establishment 2 years ago, and had really good food and service,alas this time it was a completely different story, the food was cold, served on cold plates,what food we had was really poor quality,food that was ready to go to customers was left on the serving hatch for far to long, the floor area and table were littered with discarded food,the excuse was we are short of staff, will definitley look elsewhere when we retun to Rugby.

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Dissapointed300 . 2015-01-09

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Eleven of us attended to celebrate the birthday of an elderly relative.Service was excellent. In fact arguably the best service I have had for one considerable time. Polite, not obtrusive but there when you needed it. Full marks . Well done.I had the Stilton mushrooms which were very good and hot. I enjoyed them.This was a Harvester, so expect the expected. Salad bar....very good " Christmas dinner"was with chicken rather than turkey . The beef dinner was very good in that the beef was cooked very well.My turkey and pulled pork burger was a poor choice. Turkey was dry and the bun was dry too. I left most of it but ate the chips. I was asked the usual question about my meal but I declined to complain. I simply picked at it and left it.Puddings were big . Overall puddings were very good if you like to "go large" so to speak.So when did "the ship hit the rocks" ?As usual something seemingly minor but a lack of attention to detail that simply takes the shine off the whole evening.View the scene.....ding ding ...last orders ladies and gentleman. My partner decides that a coffee might be a rather nice way to round off the evenings festivities. " could I have a white coffee please ?", reply..... " sorry we can't do coffees as the coffee machine has been turned off "Amazingly you could order any spirit, any lager, any beer, any wine, any soft drink......but not a coffee !Amazing isn't it ? In this country we can get alcohol but we can't get a coffee when we want one. If Americans were told this they would roll around laughing. Yup the coffee machine gets turned off for last orders ladies and gentlemen. We had just spent £270 odd and the place can't drum up (one) coffee. No kettle ?, water shortage ? Coffee weevil ?, can't be bothered ? Too much trouble ?, rules ?, initiative?.......or simply an exhibition of the British malaise of "can't do" rather than "can do". We were very content to pay the going rate for the elusive cup but no it was simply an impossibility. We laughed, got in the car went home shook our heads and had a free one.

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Dean S . 2014-12-21

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Myself and a friend popped in to catch the Unlimited Breakfast deal and for £4.99 what a deal and £2.25 unlimited drinks Food was freshly cooked and tasted good .Our Waitress was very Helpful (Tidia) your choice is very good from Yogurt's to cereal crumpets selection of bread and juices and then choose what you want in your cooked breakfast. Deffo be making another visit

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RichieC82 . 2014-10-29

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An excellant place to eat. Staff are brillant so helpfull and friendly. The meals are faultless always hot and cooked perfectly. Been four times now and each time we have come away very satisfied.

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r9mick . 2014-09-02

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Waited one hour for our plate. Poor quality of service, no smile, no concern, no reaction despite multiple requests... mistake in the bill, no apology, no commercial gesture. I have been there 3 times, 3 times below average but this was the last time for sure

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fulcrand . 2014-08-10

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Been here not long ago for a dinner with a friend, and wasn't overly impressed. However, saw the 'unlimited' breakfast deal and thought, 'how bad can that be?' Went here with my step-son on Saturday 9th August, as for £4.99 it looked very good value and we had to go shopping straight after. This also included the Continental options too (that we didn't have, as we preferred cooked), and for an extra £2.25 each, could also have 'unlimited' drinks, such as juices, tea, coffee and milk.Got there at 10.40am. As we thought we'd be served fairly quickly, we decided that we'd just order a modest amount of food to begin with and then if we were still hungry we could order some more, taking advantage of the 'unlimited' offer. Unfortunately, that's not how it worked out.At 11.30am we got served our breakfasts, a 50 minute wait time is unacceptable. There were people all around us getting increasingly annoyed, in fact the table behind us had been waiting over an hour, and people were going over to the hot-plate counter to complain. This was bad enough, but the coffee and juices were constantly running out and being replaced very rarely. The staff were very harassed and to be fair, they were very apologetic about the food situation and I felt bad for them, as it was obvious that the management had completely miscalculated the staffing levels required, whoever runs that place needs a boot up the backside. A shame, as when the food did eventually come it was ok...not fantastic but ok, even though they'd forgotten my step-son's tomato. Trouble is, by then not only was it practically the 'lunch-time' shift , with the juices about to be cleared away to make room, but we also didn't want to wait nearly another hour for any more food, which sort of nullifies the 'unlimited' deal along with the drinks. If they can get the staff in place, then it could be alright, but until then, with the wait time taken into account it actually becomes poor value for money, £14.48 for two average size breakfasts is not great, been better off going to a greasy spoon cafe.

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Alan R . 2014-08-09

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9.99 special quite good. Food was microwaved and dry but salad bar was great. Service was slowSeats quite hard and lighting low so not good for disable people like me with poor eyesight.

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riponman1959 . 2014-07-21

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First of all I'll start by saying I've eaten here a number of times over the years - usually for Birthdays, special occasions etc - and the food has always been fantastic, but the service hasn't always been 100%. That's going back a while though, and more recently the service has been great. On this visit I felt it necessary to leave a review or some feedback for the staff at the Harvester to show my appreciation. It was very busy when we entered, and were informed of a 35 minute wait to be seated - not too much of a problem, we didn't mind waiting. The actual wait was nearly double that before we were seated. We ordered immediately as we were seated because I didn't want to wait too long for our food after the long wait to be seated. While waiting for our food, the waiter came over and apologised for the wait on our food and informed us that there were 1 or 2 checks to come out of the kitchen, and then ours. I appreciated the update. Our food came a short while after and was excellent as always. Shortly after finishing our meals, we asked for the bill, and our waiter returned afterwards and informed us, to our surprise, that the management had told him that our meals were complimentary to make up for the long wait for seating + food. He apologised again for the wait, and told us that the service we had today was not of their usual standard and hope that we return in the future. We definitely will, and would recommend the Bell & Barge to anyone, the price for the food is very reasonable, great atmosphere, and the food is brilliant. The Steaks are reasonably priced and we saw that there are plenty of offers from a set menu, for those on a budget. Salad Bar is always well stocked even when busy, and although we had to wait today, the food was well worth it. I was a bit grumbly about having to wait so long, but didn't complain as I could see the staff were really busy - just goes to show how much they guys at Harvester appreciate your custom if they are to completely wipe a bill for people that didn't even complain. We really appreciated it - it's easy to go un-noticed in a restaurant that busy. We were totally surprised! Thanks! x

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D C . 2014-07-19

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My mum and I went out for breakfast here this morning to try it as its new at serving breakfasts. All I can say is wow! The cooked breakfast is freshly prepared and very tasty, and is unlimited as is the the fruit, cereal, continental breakfast and fruit juices/coffee. The waitress, a girl called Hollie was so friendly and helpful and nothing was too much trouble and I wish to congratulate her on her fantastic customer service. We will definitely be returning here

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VikkiC17 . 2014-07-18

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A bit chips with everything, read the menu if you fancy something on it it will be ok, we ate here two nights, service good and very helpful. What food we had was very good well cooked and reasonably priced, just would like a bit more variation.

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YarcoNorfolk . 2014-07-15

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Went for a meal with a mate last Friday evening. I'll keep it a fairly short review so:Pros:Was handed a pager upon entry and we were seated within 20 minutes.Service was quick & friendly, at least in the restaurant part.Food was quite cheap.Salad bar was reasonably well stocked. Cons: My friend had a starter of prawn cocktail and I had the crispy king prawns. He found his prawns 'rubbery', as did I once I'd managed to pierce the armour-like outside of the fried coating. And the definition of 'King' prawn concerning size at Harvester is obviously different to my understanding.Mains for both were fairly large, but tasteless. I guess that's what you get for paying cheap?Drinks were expensive and they had no malt whiskies. We settled for Jamesons as the whisky from the huge choice of that or Bells (also used for cleaning baths, I believe ), but even that tasted strangely watery.Went up to bar to order 2nd drink, only me at the bar. 2 waitresses in front of me , both in conversation. So I stood & waited....about 4 minutes later one of them was good enough to serve me. Thanks.I think it's fair to say that I won't be returning in a hurry. Sure, I don't expect gourmet food in a place like this, but I do expect SOME sort of freshness and taste , not to mention better service in some areas.

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Alan R . 2014-07-08

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Ate here because we were staying at the Premier Inn next door, which provides a captive clientele.This seems to be used as the local pub for the area and it suffers for it. But they don't do themselves any favours. Lacklustre service and very indifferent food make for a very poor experience.I had what claimed to be a baked potato with my ribs, but is was just potato skin filled with watery insipid mush. How can you get a baked potato so wrong?'Have I been to a Harvester before?' Yes, but never again - not this one, anyway.

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CynicCure . 2014-06-16

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lady serving in bar was very helpful and pleasant. Waitress not really interested. Salmon I ordered was excellent but vegetables were over cooked and tasteless. Salad bar ok but could be more choice. Loved the way calorie content of puddings were shown on menu, stopped me having one and spoiling my diet. Wouldnt eat here again

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ziggyFermanagh . 2014-06-16

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This Harvester restaurant is particularly popular on Sunday evening. Service can be a hectic sprint rather than a relaxing stroll. Because we arrived late without a booking we naturally had to wait for a free table to be vacant. We were given a pager to notify us when a table was available (Good Idea!). This gave us enough time for a drink & a proper look at the menu in the bar area. However, the majority of the bar tables were sadly unclean, food & spilt drink stained the tables. I had to ask the bar lady for a damp cloth to clean down my own table. Looking around you could see a similar untidy mess. Still, things got better once a restaurant table was available. We were shown to our table by a friendly waitress & she took our drink order. The main food we ordered arrived promptly & was serve hot. The Salad bar was fairly well supplied for the late sitting, but not overally stocked. Certain salad dishes had run short & some were empty. What was served was fresh & very edible. The waitresses were all very polite & hard working. I've marked this restaurant down to average, mainly because of the initial bar mess & the missing fresh salad bar food & the slight error in the waitresses order towards one of our served meals. On the whole the meal was pretty good. If you don't mind fast non fancy food, this is your place.

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Paul T . 2014-05-26

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After 15 years of my custom here I shall not be returning. My friend and I visited yesterday evening as she has recently moved to the area so it was a good chance to catch up and for her to check out somewhere local and family friendly to eat. We were shown to a table quickly and our main course was served in good time. We ordered from the "meal deal" menu, (which was thrown down on our table and not explained). Our food was good and hot so no issues there, although a long wait for desert.When we came to pay, we waited over half an hour. The salad bar was cleared and lights turned down and still no-one came. In the end we had to ask the waitress if we could pay, as she had walked past us at least 3 times without asking us if we needed anything. There were about 3 other full tables at this point so it was very quiet. The bill was incorrect and when I queried that we had been overcharged the waitress simply said oh it was 'X' who served you and the computer system generates the bill and I'm only dealing with the bill not the meals so there's nothing I can do. We were obviously disgruntled and explained to her how we felt we were overcharged and she abruptly and rudely said there's nothing I can do, that's the bill! If we knew we were going to be charged in full then we wouldn't have restricted ourselves to the limited deal menu. The waitress said if it was her serving me she would have explained our issue but it wasn't her it was 'x' so again nothing she could do now. We paid the bill in full. The waitress went away with my card for payment and when she brought it back with the receipt she abruptly put it down on the table, turned and walked away...not a word, not even a thank you. So needless to say my friend has already said she will not be taking her family there. Luckily there are a few family friendly chains in this area so it won't stop us eating out still. Just not here! Sorry to write a public review Harvester, however after reviewing on your own site privately a message popped up saying that no-one can get back to me, after me taking the time to review after a disappointing evening out. The staff have always been friendly and helpful before and quickly and fairly resolved issues if they arose. But now it appears that a little work on your customer service wouldn't go amiss!

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Joanne837 . 2014-04-29

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We ate dinner and breakfast here while staying at Premier Inn next door.Ate ribs for dinner. Portion was massive and tasty. Not somewhere I would normally choose to visit but it was hearty fuel, at pretty good value price.Breakfast had plenty of options and breakfast bap was tasty.

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Largesarge1961 . 2014-04-03

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Waited about 20mins on a busy Saturday night. Salad bar was well stocked and all fresh ingredients. Main meals arrived together, jacket potatoes a little too well done but was edible. Main part of all meals were cooked nicely.The only moan was we all had the ice cream sundaes and they had been served in warm glasses that turned the ice cream to liquid very quickly, but all in all a pleasing meal would return when in the area.

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susieo16265 . 2014-03-15

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We visited this Harvester on a busy Friday evening, whilst busy it wasn't full; and we got a table immediately. Our waitress was very pleasant and attentive and on the ball - well done Tracey.The rare sirloin steak was good, the chicken burger moist and the shell-on garlic prawns excellent. The drinks at over £8 for a wine/soda & pint were not cheap; but were delivered to the table.Overall £32 was a fair price for the meal.The restaurant was originally meant to look rustic, but given the high volume of customers, the public areas are now looking & feeling shabby, tired and due for a refurb given the local competition. Come on M&B, stay ahead of the curve....

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mikeeff . 2014-03-15

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We took our children out for dinner as a treat. The food was delicious, the service was friendly and welcoming (big thanks to our waitress Amy!) and although there was a wait for our food, which we expected as it was Saturday night, the free salad bar kept everyone happy. We will definitely he returning.

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VikkiC17 . 2014-03-09

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Had a lovely meal and was very good value at £9.99 for a main, sundae and unlimited soft drinks. I had ribs and the meat just fell off the bone. If they had real ales on hand pumps, they would get 5 stars

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loony767 . 2014-03-03

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We had to wait a while for a table - it was incredibly busy but the staff were calm. A bit of a mix up with what arrived at the table and our waiter was v apologetic.... as I said to him you only deliver it not cook the orders. It wasn't the end of the world and blimey we were offered free puds. I guess i do look horribly severe because i have white hair and wrinkles. Ermm I don't mean to be frightening For someone who has only worked in this environment for two weeks he was brilliant - Harry has excellent customer facing skills WD Harry. The lovely Sara was there and I love her to bits in real life and she is a marvel to watch at work. So Harry and Ms Stallard - u are real assets to the company.PS Sara Crutch boy was shattered when we got home and that was a 2 hour outing!!!

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Jen R . 2014-02-16

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Thank God that I didn't read the reviews on here before I went otherwise I would have gone elsewhere. Some people need to get out more.Myself & the Veggie went here on a busy Saturday night.We have never been here before despite living in Rugby but we only came to the area two years ago.Parking was ample.The staff were very pleasant and helpful.I asked for a table for two at the bat and the old lady behind the bar pointed to a table and said you need to wait down there and get a pager? WFT?? I have not been here before so not use to their system I was a bit puzzled.I went to the waiting area and was handed a buzzer thingy.Walked back to the bar and the lady had finished pouring my drink. I opened a tab using my card and I was quickly shown to a table. I just don't get the buzzer thing sorry. It wasn't until we sat down that we actually realised how busy the place was. The pleasant and helpful young waitress soon came and explained everything to us.I had two trips up to the salad bar before my mixed grill arrived.The salad was nice and fresh and the dips and sauces were very tasty.The Veggie had a veggie burger and she had no complaints.We finished off the night with a chocolate ice cream that was massive and so big we had to share it. Yummy. We didn't have to wait that long for the mains despite not having a starter.I love to watch people when I go out and I noticed how hard these members of staff worked.They were quickly serving meals, getting drinks, sorting out bills and preparing tables ready for the next person.They have their work cut out as some people allow their kids to eat like animals and let them drop food all over the place. They had to sweep the carpet after one family had left. I imagine that incidents like that extend waiting times and have a knock on effect throughout. It's not the Ritz so don't expect anymore than a good old British traditional food chain type restaurant that is inexpensive and popular with locals as well as Premier Inn guests.The Veggie & I gave a honest 8/10 and will return.We had drinks with our meal and the bill was £29 for the two of us. Not bad.See you again.

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Si W . 2014-01-11

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pre-booked table for 5 using set Boxing Day Menu.took ages for someone to come and ask us if we wanted drinksrequested one chicken roast with no gravy, and got it with gravyrequested extra vegetarian gravy for the veggie option and didn't get it (described in menu as "lashings of gravy" yet had an expresso cup sized jug)deep fried prawn found posing as a roast potato on my wife's dinner. "i'm sorry" is all that was said to us - (good job my wife doesn't have a major food allergy)vegetables not cooked, just shown boiling waterall in all, very poor and overpriced for what it was. Service was absymal. didn't seem to be enough staff on. going downhill fast this place.

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jds7473 . 2013-12-30

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we attended the Bell and Barge on Sunday evening - we have been there before on many occasions - but this time it was horrificThe meal was served ok, a portion of one meal was missing, and when the waitress returned to with the addition of the chicken on the plate asked if our meals were ok the unanimous reply was sorry no its cold..... my peas were as though just out of the fridge and the jacket potato was definately at least a day old and cold, at which point she changed the peas and jacket, and retuned me hot peas, hot jacket and cold chicken, we then complained about the other meals, and was given a bowl of hot chips. Other tables were seated after we were, served, and cleared and given deserts and we were just ignored. We had to get up to get someone to complain and get the bill. We left without desert and the children's famous "rocky horror" they are now grown adults with their own children, and have always loved the Harvester meals especially the rocky-horror ... but last sunday the whole meal was a horror .... the excuse we were given is because someone called in sick, that does not account for food sitting under no hot lights and getting cold prior to serving, and not having our tables cleared. I would not say it was the fault of our waitress but the whole restaurant - will NOT be visiting again for a very long time - extremely disappointed - with up-set tummies - with an 18th month old child in our party too, I would never have expected poor, cold, old food .......

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Michele G . 2013-10-08

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Decided to go out to the Bell and Barge last Saturday with my partner and a friend. Obviously we expected it to be busy as it was a Saturday night and it was around 5pm, however I work in the hotel/food industry and how they dealt with the situation was appalling. I felt like getting up and doing the job myself!! On arrival we wasn't greeted by a member of staff. We stood there for easily 10 minutes before a miserable man came and told us that there was a 30/40 minute wait. We said we didn't mind so we went and got some drinks. 50 minutes had passed and we hadn't heard anything so we kindly asked the man how long would he think it would be until it was us as people that arrived after us were being seated, and after all we were only a table of 3. He told us we were the next table so we went and stood by the bar waiting it be called. However that was not the case. Another various other tables got called got called. One, which was a table of 3 but not our table, however the man sorting out the bookings had written a table for 2 down so they were told to wait another 40 minutes, which is defiantly not on. We were told a maximum of 40 minutes and we were stood at the bar for a total of 1 hour and 20 minutes. I was completely and utterly starving at this point so when we eventually were seated we ordered our food straight away. I had the flamed grilled chicken, chips and BBQ sauce and the other two had the 3 piece chicken with chips. The food took another hour so we kept going up and down to the salad bar (which was the only decent thing if the night).When our food eventually came it was wrong. We had 2 flame grilled chickens and there wasn't a 3rd meal. I told the waitress it was wrong however she kept ensuring that it wasn't. This really angered me as I clearly know what was ordered. If she had read back to us what we ordered we wouldn't of had this situation occur. So they left me with my correct meal and went off. I had eaten my dinner before the other 2 meals had came out. But then we were told that they had ran out of chicken so only one of our party could have the 3 piece chicken and the other had to have extra fries and a different sort of chicken. He agreed as he just wanted the meal to be over. All of our food was stone cold and the portion size was about the size of my fist, very small. I am only a small women so it didn't bother me to much however the two lads I was with are full grown men and ate their 'meals' within seconds. I couldn't be bothered to complain about the poor food quality so we asked for the bill.When the bill came we realised we had been charged for the extra chicken that the waitress told us we could have due to their error and got charged for extra chips which they never actually gave us. I questioned the waitress and she told us she had done this in purpose as it works out cheaper!! We were told that we would have this free of charge as they had completely messed up our evening. But she refused to take it off the bill, so we ended up paying full price for everything.Not leaving until gone 10pm had just summed up the night. Never again. I love the harvester however this was a complete and utter nightmare. Poor staff, poor food, poor manners and overall a complete sham balls.

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beckahannah . 2013-10-03

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Quality of food was poor, vegetarian choice very limited, ate here on 2 nights as very few alternatives that I could see in Rugby. For the quality and quantity of food I would describe it as overpriced. Service was friendly and quick. Like dicksen the stuffed peppers with risotto inside were unrecognisable - just a wedge of melted cheese really - no substance to it. Chick pea burger the previous night no-where near as good as MacDonalds or Burger King.They obviously have a captive audience with the large full Premier Inn next door and don't seem to have to try too hard.

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Purton_Stoke_Travel . 2013-09-28

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Ordered stuffed peppers, when they arrived they were unrecognisable as peppers to the point I thought waitress had bought the wrong meal, they had been microwaved to death to a flat smushy mess on the plate, (certainly not like the stuffed pepoers I had in Kefalonia last year) overall presentation was extremely poor. Ordered new potatoes and got chips, when potatoes arrived they looked like they had been thrown on the plate, definitly wont be visiting again.

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dicksen . 2013-09-03

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I met up here with my friend and my God sons. We were looking forward to a catch up and a nice meal. We arrived and were the third table to be occupied in the restaurant. Took ages for them to take our drinks order. One of my God sons is only 2 and a half and he wanted a water. A huge glass of water arrived for him and was dumped and left. He found it very hard to manage this and became frustrated and bored waiting, so we had to ask if we could please order the food, as I was also going to work after the meal, 30 miles away, so was limited for time. The waitress glared at me, took the order and left. The restaurant filled up and we noticed everyone else were being served their meals, so called waitress over and asked if food would be long. She looked at me and said "are you in a rush then?". I said everyone else has their food and they came in after us! She tutted and walked away. The food arrived and one meal had to be sent back, as the batter on the fish was soggy and the fish was falling apart. The replacement meal was acceptable. We had to rush our meals, didn't enjoy it at all and after spending £34 on this experience, we are not happy at all. I would NEVER go there again. If the staff are that miserable, I wonder why they bother to get out of bed in the morning????

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jbloggg . 2013-06-29

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