The Beech House in Richmond upon Thames

Nice place, but food really poor. There must be a mess in the kitchen, as pieces of fish found itself stuck under the vegan garlick bread. Fish and chips - fish soft and soggy.

Very nice but they don't know how to serve a pint of beer without a humongous head on it. Even when asked to be topped off it wasn't a full pint. If they want to serve a pint with such a head then use lined glasses! So the above comment was from a previous visit and sadly nothing has changed, the glass is swirled as the beer pours to create a good head and I had to ask for it to be topped up, which the bar-staff did grudgingly, looking surprised he'd been asked. Let's be blunt here, I asked for a pint, paid for a pint, so if I ask for it to be topped off, then all I'm getting is what I've paid for. No change on this visit... and before you ask why I've come back, let's just say it wasn't my choice.

I had the worst pork belly I have ever had. It was a lump of very tough meat, certainly not fresh that day as they claimed. Also I asked for a large glass of Malbec and a vinegary plonk arrived at £13.80! Most disappointed Sunday roast. The manager did very little to appease, he looked about 14 years old!! What a let down. Never again 😒

We went here as a family on a Sunday for lunch, the 4 of us ate in the bar ordered at the bar and were shocked to find we were charged 10% service charge for eating in the bar, which is separate from the restaurant, apart from bringing our food to our table I don’t know why we were charged this service charge for as we did not receive table service.The roast dinner we ordered at £21 each for myself and my partner was exactly the same size portion as my sons child’s roast that cost £8.50, when we complained to the manager we were told ‘to order a kids portion next time to save some money’, lovely customer relations, we were told that this is a chain. The place is always empty now we see why, the service is shocking, there are flies everywhere. We will not be returning to this profiteering extortionate bar again.

Very expensive. Brunch for two £43. Last time I visit.

Worst service ever. Fully staffed and not busy. Still can't serve food to the table.

We moved to Hampton Hill in June & liked the Beech house as a nice place to visit after enjoying Bushy Park, We often go on a Sunday & enjoy a roast, which up until the so called ‘menu’ was really enjoyable. However today we were so shocked to see the prices had gone up and the portions had gone down… so much so that the adults roast dinner is exactly the same size as a kids roast! £21 for an adult & £8.50 for a child ! We have been going for the last few weeks but now the portions, the food & the service are so poor & you so don’t get value for money when they charge 10% gratuity for eating in the bar which is also full of drain flies buzzing around you everywhere. I would advise any local people to go toTwickenham where they have some great pubs. I predict that unless this place changes its attitude, staff, food quality & portion to value for money ratio, then this place will be out of business & closing down before you know it.

We first came here when it first opened. It was great for awhile and then the quality of the food nosedived while the price kept rising. Soon the beech house went from a place crammed with diners to a place for a casual drink and an empty restaurant. I’m happy to say that the quality of the food and the service are now much improved. It’s still not cheap, but you no longer regret spending the money.

Opening times are random. Dont expect it to be open at 11 on a Friday or Saturday. They close randomly if not busy. That's no way to run a bar. Basic stuff. Barman told me 2 weeks ago they had been told by the parent company to close early if not busy. Major mistake for any pub/restaurant. Staff clearly not treated well as not happy. This company is too big to make local places work for local people.

Although this place looks fancy and amazing it isn't. As nice as it looks we are paying for food at the end of it all. We went for a Sunday roast it shouldn't be allowed on the menu full stop. I'll start the food review with my sons meal of fish and chips it looked amazing and he said it was amazing so you have those sorts of dishes in the bag. However myself and my husband went for the roast yuck!!!!. He had a pork belly roast. He also was lucky enough to have a few potatoes chucked in that had clearly sat under a heat lamp for the morning they were awful. He was lucky enough to get 3 or 4 carrots and at least 2 small spoonfuls of some greens, of course the only thing resembling a roast was the Yorkshire pudding. I had a vegetarian it clearly started a vegetarian they then declared it was a gluten free choice made me laugh as the even the recept clearly stated VE for you guessed it vegetarian. I had a child's plate (paid an adult price of course) I was greated with an under cooked pie, a couple of potatoes, 3 or 4 carrots and a teaspoon full of greens. Over £80 lighter we walked out and I fully regret evening paying for that awful excuse of a meal. Your also pay coke prices for a draft coke or whatever we had. The whole experience was dry literally I had to request a Yorkshire pudding because apparently a vegetarian must also require gluten free products. I also complained to a manger of whom took a full payment from us. Do not go you have been warned

Great food and good people. Might have done with 1 more member of staff but all good.

Food is really good all depends which day you go for the atmosphere. Monday Tuesday place is quiet

Staff were pleasant and place was clean. Went for breakfast which was just ok. The only bread they serve is sourdough and unless you’ve got teeth like a shark, you’ll struggle. Shame really, I feel this ruined my breakfast although my jaw has had a serious workout. Quite pricey considering what I had but, they’ve probably put prices higher as someone is most likely suing them for losing their teeth on the sourdough.

Spaghetti swimming in oil Chewy steak Empty restaurant except one other table of 2. No atmosphere. 2 desserts were off menu. Very very average.

Great place for nibbles on a sunny Sunday afternoon. Download the Oakman Inn app, then you can order and pay from your table.

We went to the Beech House for a meal yesterday. The food was exceptional. I had three tapas dishes which were fresh and so tasty. My husband had spaghetti with peas , mozarella and greens. It was perfect. Our deserts were the Portuguese custard tart and the chocolate brownie. I had an elderflower liqueur cocktail , which was really refreshing. The service was prompt, friendly and courteous. We loved it! Thank you for such a lovely evening.

Was served by a charming young man called Ben he recommended the sea bass which I have to say was delicious...service was very good and the Asahi went diqn a treat

Amazing breakfast here this morning. The staff were very attentive and polite. Really enjoyed the sourdough toast done in the pizza oven. Very tasty

Great place to stop for a beer or three on a hot day!

Fantastic food at a fantastic price - Patatas Bravas, Caesar Salad & Crispy Artichokes for £15, absolutely ideal for us to share as a light lunch on the high street out of the sun on a hot day. Decor is great inside and the staff were excellent. Thank you all for a great meal and we'll done Laura on your first day, you nailed it!

Had a great lunch today with 14 family and friends. We all enjoyed the meal. I was particularly impressed with the menu which has changed since I was last here. The selection of small plates was very appealing, with something for all tastes, and the main courses were reliable as ever. Max looked after us well and I'm sure we'll be back, though probably not all 14 of us at once!

Really delicious food and beautiful place 👍🏻

Amazing on both service and food!!

Don’t be put off by the entrance area at the front which has a wine bar feel, the restaurant further back in the venue is lovely, cosy and quieter with a lovely atmosphere. We ordered three small plates and a pizza to share with a great bottle of Malbec. The pizza was gorgeous, as were the artichokes, baked feta and patatas bravas. A lovely evening! Great service too!

Great place, nice food and very good staff.

Expensive. OK. Didn’t try the food.

I'm afraid service wasn't that good. Waitress didn't offer sauces with food kept waking away ordered Gammon egg chips asked that gammon wasn't undercooked I got no eggs cos when I said,eggs didn't want over cooked didn't want overcooked just ended up with none at all attention to detail is what is required would've been much better if waiter had queried whether i.wanted eggs rather than serving with none at all if he didn't understand what I met

I didn't have any food, met a few friends in there for drinks very expensive £7.50 for a 125ml glass of wine.

Always a great experience at The Beech House. The food is brilliant, with great cocktails and a chilled out vibe

On arrival we didn't get much help with anything. Food order was taken well but no1 came round to see if everything was OK..Once finished very slow in tidying up. And it wasn't busy. Luckily we had a voucher that we used

Visited on a Sunday and ordered artisan breads with olive oil/Balsamic vinegar . A friend ordered Garlic flatbread. The artisan breads were the flatbreads no selection whatsoever. We then ordered the roast Thyme chicken advertised on the menu with stuffing and Yorkshire pudding. Arrived without either but the chicken was fabulous so we didn’t comment. Drinks overfilled with ice. On the plus side really good service and a pleasant atmosphere. Just seems very inconsistent and if something isn’t available then tell the customer so they can choose an alternative taking the price into account the meal should be pretty perfect.

Lovely Roast dinner filled the plate. Special occasion otherwise a bit pricey for every day.

We had an amazing experience at this restaurant, the food was amazing and delicious and the chefs were so friendly and kind, I loved that the kitchen was open and we could watch the food being prepared, the chefs were so kind to entertain my young sister while she was watching them make the food. The only thing I am really disappointed at was the service, it was horrible and I can even say that it was nonexistent. We waited a long time to order and when we did the server did not bring our food and the chef had to go out and bring it himself, lovely person. Then when we wanted to order the desserts we had to go up to the server because she did not glance at our direction at all and talk to her. Then the desserts came and again the chef brought them and even had to bring us the cutlery. I have to say that even though the service was terrible we had a lovely time and the restaurant deserves 5 stars from us. The chefs are top of the top and very professional. Best wishes to them and especially Philip for the extra mile he went for us. <3 The Beben family

Food was awful, no taste no flavour

Avoid for food at all costs. Decent service but the food is horrendously over priced. The kitchen staff lack any passion for food or skill. Sent the bruschetta back as it was effectively some sad halved cherry tomatoes on bread, the steak at £30 each was overcooked (ordered two medium rare and received one medium and one medium well done) and the sauce for the moules mariniere was bland and watery. Incredibly disappointing meal.

Kid friendly place, good choice for families. Food ok, service ok Location near Bushy Park so great for after a walk £45 or so for two adults and two kids comprising of four drinks and four starters

Great service, great food with good size portions. However I feel the ventilation needs to be improved as where we sat (by the wall with the pillows) felt really warm all evening. My eyes was irritated by the smoke in the air as it was a open plan kitchen area.

Service was good and overall relaxed atmosphere. Where it falls down is the food. For what it is its overpriced. Ordered a brushetta, ended up with a thin bit of sourdough and tomatoes, no love, no thought. Calamari was burnt. Steak not cooked properly and tough and chewy (poor quality ingredients). Ordered the chicken picante, which came burnt! Most dishes accompanied by generic bag of shop bought rocket (and one dish had the added addition of a dead caterpillar (dish wasn't even taken off the bill!)). Just shows cost saving of going for mass market ingredients that cost a fraction of what we ended up paying! On the plus side our brownie was decent. First time and last time eating there!

Went here a few years ago and enjoyed it so decided to go again, but we ended up going somewhere else after 20min. Main reason: Service was very poor standard. There seemed to be no manager to direct. The guy who seated us looked like he had just got out bed, didn’t offer water, and there was a walk don’t run mentality, it wasn’t even busy, I counted 4 people on the floor just milling around while the fire alarm kept beeping. There is no enthusiasm or warm welcome just very tone deaf. Sadly this is a common occurrence in hospitality lately, I feel it’s becoming less of a profession. It wasn’t like this when I used to work in restaurants and that was only a few years ago. If you want a good example of how to do good service go to Pizza Firenze. It’s a shame because the food and atmosphere is great, but if I’m going to pay £18 for a burger I want good, attentive service and to walk away with a pleasant experience.

Visit the beech house regularly and always enjoy my time! Great food and drinks plus atmosphere. All the staff are always amazing every time, always so friendly, the beech house has a great team

Went here a few years ago and loved it. Visited last week and it was awful. I have dietary needs and they couldn't accommodate anything they couldn't even manage some gravy without onion. The vegetables that were served tasted as if the salt pot had been dropped on it . Also ordered a vodka and coke which came in a huge almost pint sized glass full to the top with coke totally drowning the spirit.

This is good value and spacious. Not exceptional but well worth a visit.

Great environment for Brunch, good food

Second time here now for brunch and the food is absolutely amazing. Eva looked after us and she is super friendly and helpful. Will be back again soon :-)

It used to be very good with decent quality food and drinks. A few months ago they changed management and it became awful. We tried to give this place a chance a few times, but it keeps getting worse. Half a chicken means a couple of small charred chicken pieces, burger is a highly processed rubber patty (they say its in-house made but it's not possible, trust me), steak is not cooked as asked. Even chips tasted bland (how is it possible!). We could not eat our meals, and left. Had to order dinner on UberEats as we walked out, as kids were starving at that point. Worst of all - none of the staff take any accountability. They say that they are either new, or it's not their fault but management's etc.. Will not be back to this place in the near future and don't recommend it to anyone. Actually surprised they get any people paying for that rubbish.

Okay, slow service and weird portions, not the best by far. And 4 years later, the same really, bacon sandwich was just half a sandwich, not busy but service still slow!

Really lovely food, excellent service and ambiance. We went for brunch on boxing day which was delicious and dinner the following day. Pizza delicious. Would highly recommend.

Really disappointing experience. Service and food were dreadful, much nicer places in Teddington and Hampton Court to try.

The service was shockingly bad. Staff not very attentive or interested in waiting tables, had to ask for cutlery after food was served (big pet peeve). Food was also overpriced and undercooked. Definitely won’t be back.

A friend of mine who lives in Hampton told me about this place when we discussed where to eat breakfast. I wasn't disappointed. The place looked really inviting, and the vibe I got from the staff and the place in general was really good. I ordered an americano which tasted really good. I also ordered a full English breakfast. Comparing it to the one you get at Wetherspoons may be a shame, but it was so much better here! The sausage, the bacon, the mushroom.. It was so good! Thank you for the great experience.

service was appalling didn’t get served for about 30 minutes and has to ask to be seen. the food was delicious but the starters took about 45 minutes and food about 45 minutes after that. the servers were very impolite and unprofessional, considering it was late sunday afternoon and was basically empty very very appalled and i’ve been here many times before and had no problem until now i will NOT be coming again.

Moody bar staff and £1.90 for a soda water out the tap

Went in last night the place was a tip, not overly full but still three deep at the bar every table and the counter stacked with empty glasses and used plates. Customers were having to clear and clean their tables

We noticed new manager. Very friendly and the service is so much better. The food was okay. The vegan roast was bland, boring and very small. The chicken roast was very good.

Lovely staff and good food. However I will say it’s extremely overpriced food and drink wise. Then again what’s not overpriced now. I will definitely keep this place in mind for the future

Good food, nice place, terrible service. Not one member of staff smiled, they made us feel like an inconvenience. The manager made it clear that push chairs were not welcome, shocking attitude.

I went to the beach house for brunch with two friends. It's a great place lovely surroundings and great food. Amo was great. Smiley, chatty and very funny we laughed alot. I would 100 % recommend this place thank you Amo we will be back again 👍

Lovely, good food and linen napkins very high standard for reasonable prices, waitress was very helpful.

Just the worst service ever. Never eating there again

Great cocktails, snacks and pizzas. Nice atmosphere for a family or adult night out.

Unfortunately they add service to the prices you pay... at the bar... so you have to serve yourself by going to the bar, and they charge you service? It's really cheeky to be honest. I don't mind service being added to bills at the end, but to add it to the menu prices is a really sneaky thing to do. If you're going to do that, make it clear on the menu. Shame as it's a nice place in a nice location.

I had aubergine foccacia sandwich today, abolute delish!

I'm not sure if it's my timing but this place never seems as busy as it should! Great food and attentive service make it a no brainer for brunch.

Please fix your fryer, nobody wants bitter burnt chips Staff is friendly but won’t justify the price.

Sunday lunch. Decent menu choices. Best burger I have eaten in a long time, I had the bacon, cheeseburger. Some places use various reasons to serve up an overcooked burger. I asked for mine to still be moist in the centre, and it was perfect. It is clearly a combination of the quality of the meat and attention to the cooking. My lunch partner had a pizza bianca prosciutto, also perfectly cooked. Service was great, and the atmosphere was fine. Not too noisy. Recommended.

Every day is like Christmas, clean, friendly, and good maps

Had chick burger with chips really awful and was 18 pound… the waitress and bar staff where really friendly though but the menu looks busy and probably explain why the atmosphere was dead with the food being poor.

First time we had dinner here and it was lovely, they managed us well considering they had a large party booking come in. Service was quick and the lamb kleftiko I had was amazing!!

Amazing atmosphere! Lovely staff. Try bacon and cheddar burger and pizzas as well!

Came for breakfast 10 minutes after opening time but was told as the chef had just arrived the kitchen wouldn’t be open for another hour. We only wanted toast but we’re told ‘As I already said the chef has only just arrived’ Still, we left and found exactly what we wanted further along the High Street, naturally we won’t be back to The Beech House particularly as we have an alternative.

Dirty lime scaled beer glasses with orange juice from the previous user. Yum 😋 Service from staff is very unenthusiastic. Who is doing who a favour? On more than one occasion. Sadly this was my last visit.

We live locally and have been here a few times, we loved the atmosphere the first few visits but the service wasn’t good, except if you order at the bar for drinks only then it is quite good. In the beginning we made excuses for it knowing that Covid had an impact on new staff needing trained etc, but the food was good and made up for the poor service. However the last couple of times we’ve been for brunch/lunch and the service was very sub par and food either overcooked (burnt pizza) or undercooked (eggs). Todays Benedict had only one slice of bacon and the eggs had so much water in them and were way under cooked so they had to bring more. The staff didn’t know what food was available and we needed to ask 3 times just to get some water (20-30min and there was only 3 occupied tables so not busy at all) There was a manager around who looked like he knew what he was doing and was up and down sorting other tables wish he could have helped us, as he knew what was going on. I think this location is amazing, and the food CAN be good so maybe today was a (another) bad day, but the service is constantly not good in the restaurant area and doubt we’ll return for food again.

The wrong side of average…. This should be THE go to place in the Teddington/Hampton area, but it just fails on so many levels. The best part of this place is the great mix of bar and restaurant. Casual, but modern and lively. The atmosphere is great, with good music and a good decor, it’s genuinely pretty cool, but sadly that’s where it stops. My wife had a salad, which in fairness she loved. My son though had a pizza which he hated and I had the most tasteless pasta I’ve ever had. And at £17 it was clearly a ripoff which had been given the ‘let’s use the pandemic to charge more’ treatment. Maybe not so bad possibly, but it took 15 minutes to take our drink order and 25 minutes for the desserts to come, the air conditioning made it freezing all evening, even though it was 7 degrees outside and there were at least 3 things on the menu that weren’t available. For atmosphere it’s great, for food and service though it’s at the bottom of the ladder and also one of the most expensive in the area.

Returned here on Saturday night after eating here several times before and must say what a total disappointment, quality of food was seriously below par after ordering had to wait over an hour for food to arrive and considering the place was not busy I found this totally unacceptable, food was overcooked and bland so much so I complained at the time and was given a small discount but this did not make up for my disappointment, I cannot praise our waiter enough as he did all he could so 5stars to him but as for this establishment I could not reccomend and would not return unless there's suggnificant improvement, such a shame as a local person I have always enjoyed it there

I really liked this place. Great good and atmosphere. I will definitely make this a regular place to eat

Good selection of beer, nice layout inside

Lovely local pub but very expensive to eat in. Drinks are reasonably priced but bit higher than other pubs in the area. Love that it is dog friendly, the staff made my spaniel a puppicino once and he loved it!

Lovely venue and space. Last year when I came here, the food was great too. But this time, I went for cocktails and was disappointed. I requested what I thought was a fairly common cocktail but it took two staff to make the disarano sour and unfortunately, it wasn't the best. I offered to change my mind to something different but they insisted it would be okay as they had found instructions on the board behind the bar. I appreciate staff might need to be trained, but with no warning of this and then the cost of £9.50 I was unimpressed. The pub itself has a good atmosphere but I wouldn't go back for cocktails.

Visited The Beech House Hampton Hill today. Family birthday celebrations. For breakfast. Thanks to the attentativemess of Evie and the other waiting staff we had a most enjoyable meal. The plates were hot, the bacon was crisp and the food generally was tasty. Well done Beech House and thank you Kelly for this. See you again!

Visited for Sunday brunch. Really below par on the service, atmosphere and value for money front. Food was food, but not for the price. Wouldn't return or recommend to others I'm afraid.

Service is good, but the flavour and quality of the food have deteriorated in the past year.

I had a superb meal yesterday, fish and chips, crispy batter on the fish and lovely thick cut chips. Great service by Ross and others Discount twice, once for the theatre and twice for filling out feedback. Lastly a lovely apple and blackberry crumble with custard need I say anymore Yummy 😋

The Beech House in Hampton Hill is my favourite place especially after my gym session. Warm welcome, good food and fantastic ambience. If you are around this area that's the place you want to go.

Awful service, terrible food and highly expensive drinks. Poorly run. With rude ill-mannered management. I don't recommend this place at all.

Always wonderful here! Great food, great atmosphere and staff and child friendly. My little one loves it here.

Have eaten here many times but tonight was truly awful. Slow and unorganised service, which you can get past but the food was awful and high is hugely disappointing when it’s been so good in the past. Prawn starter was dry and served without sauce, and the prawns were gritty. My Milanese chicken burger was thick, dry, and bizarrely bland. My sons chicken burger was a slab of chicken with no relish, no salad. It genuinely was so bad it was like some kind of joke. Really disappointed

I didn’t enjoy the food here at all, the pizza was very oily and the cheese on the pizza was thick and rubbery to eat. Also the service was slow, staff barely had any customers to serve but took ages and were just stood behind the bar chatting. My family all ordered different dishes and we all disliked the food, definitely won’t be back.

Morning coffee could be better. Surely beech house can do a better job.

Service was good at the bar and in restaurant area. The food was good, felt it was a tad pricey for a bar restaurant but we weren't rushed and overall a pleasant evening.

Shockingly bad. Been here before and it was good but today was carnage. Drinks were slow. Starters took forever and same with mains. When the food came pizza was good but chicken burger inedible. Staff did their best and gave a discount but would not risk this again.

Pricey...4/5 halloumi chips @ £7.00..astounded ...won't be returning ..shame as nice ambience

Went just after Christmas, had brunch which was great. Went the following day for lunch but had a mixed experience. Some meals were excellent, The Fish, Pizza and Burgers but the Sunday dinner and Steak not so much.

An absolutely great place with young staff and a wonderful decor. The food was amazing. Prawns with garlic to start and fish and chips. The fish was perfect. Shame I didn't takes pictures. Prices high as per mist restaurants now which isn't the fault of the restaurant. So, for locals ... lucky you. And the pizzas looked amazing from a proper wood oven. Next time ...

Very poor service..more training for staff required

First time visiting, won’t be my last! Delicious food and very friendly towards children. The pizza fire oven entertained my 3 year old grandson whole visit! Delicious food that caters for those with allergies. Conveniently located for Hampton Theatre. Merry Christmas 🎄

Good bar for dinner and drinks...went there on a Saturday evening early and there were a couple of tables so that was good

Extortionate prices. Be warned. Food quality was average. Portions meagre. However a pleasant vibe and location and friendly service but sadly we won’t be returning

Came as a group for a Christmas dinner. I had a fishcake starter which was alright . As for the main It was so bland literally so bland almost reminded me of hospital food. Service was slow had to keep asking for drinks to be brought generally the service was slow. As for the staff they were lovely and kept apologising for the delays. Can’t fault the waiting staff but as for the food, it needs working on.

We eat there everytime we stay in the area. Breakfast and evenings. Great food excellent service. Would highly recommend

Very good and friendly service, great atmosphere, very good food.