The Bears Trading Company in Canterbury

Iv been visiting the teddy bear shop , of and on with family and friends over the yrs . But recently we have been going there on regular basis , in fact the last 3 Saturdays we have been in there for coffee and cakes , the cakes were generally very good. But apparently they stopped doing the toffee cake , which for me was a great shame , so I started to try there other cakes , the red velvet was sooooo very sweet , and I wasn’t keen on there carrot cake cake . Coffee was always gd nice and strong and hot . But on this occasion my family went there without me , and they we’re telling me how disappointed they were on that visit . They ordered red velvet cake , and there coffees , the cake turned up way before there coffees did , and that the cake was awful, so they mentioned this to the staff , well what played out after that was totally rude and unacceptable, they heard one of the owners say that they gotta still pay for the cake there was no apology absolutely NOTHING , and these lovely people go in there on regular basis . They were kept waiting at the till even though one of the owners was sitting right were they were standing , he didn’t do or say anything so they waited , the other owner who eventually came out stood his ground and still asked them to pay the full amount , even though the cake was un edible, after a discussion went back and forth , they ended having to pay full amount . Iv had business and you go way and beyond to please the customers, with out them your business fails . It would have been so much better if they didn’t charge them for the cake , and it wouldn’t have led it to this review , and the review that they left . What is wrong with people , at the end of the day would it have been so difficult for them to have said there sorry and take the cake of the bill , considering what’s going on in the world at the moment . I have been to plenty of restaurants cafes etc in my time , with friends and family , and had to complain about something , and not ONE OF THEM have ever acted the way that these owners have , we all won’t be going back there ever again , and word and mouth is a very powerful tool .

As a regular visitor to the cafe, with my wife and friends, we were bitterly disappointed with our visit today.We always have coffee and cake, which is generally very good.Today we ordered coffees and a slice of red velvet cake, which we have had numerous times before.Firstly, the cake was delivered, then we had to wait 10 minutes for the coffee (the waitress did say sorry), as they served people who came in after us first!Secondly, and the main issue, the cake was awful, certainly not the same as we have had before and expected this time.We mentioned to the waitress that is tasted terrible and was not edible, so she took it away, no offer to replace it or offer an alternative.When we went to pay, we had to wait another 10 minutes, even though one of the owners was sat at a table opposite where you pay.Then to add insult to injury, I was charged for the cake. After a long discussion, I was told that they were unable to sell our piece of cake so we had to pay!!So much for customer service and looking after loyal customers. Perhaps our custom is not worth the effort.I was totally taken by surprise by this attitude and expected better.NOT THE WAY I EXPECT TO BE TREATED, SO WILL NOT BE GOING BACK!!!!!

Just found this place on a walk around Tankerton and very happy we have discovered it. My wife and i were taking our 5 month old out for one of the first times in lockdown and from the word go felt very safe here. We were offered seating inside or out and there were plenty to choose from. Sitting in the garden we had enough space to feel comfortable and room for our pushchair.Food wise, we both had sandwiches, I had a prawn marie rose which was delicious and my wife had Sausages and onion which she loved. The atmosphere was perfect, relaxed and friendly, the staff were great and we almost managed to finish our huge ice cream sundaes! Great place i would highly recommend and will certainly be returning too.

Super lunch today. We had the prawn ploughmans lunch and gammon ploughmans, both fresh, substantial and moreish, particularly liked the accompanying pickle, Yummy Scrummy . Lovely garden surroundings, super service and good value. Can't believe i live just a few roads away and havent been before. Go its great .

Lovely to see The Bears open again. As always the food was delicious. Prawn sandwich and egg mayo - superb. Didn’t try the cakes as we are both on post lockdown diets, but they looked scrummy. We will definitely be back.

Sometimes you find somewhere special, and want to keep it to yourself for fear of too many people descending on your favourite place, but it'd be unfair to not share about this place.Their food is awesome - quality, quantity, kit and kaboodle but what makes this place so good is the atmosphere, and the friendly welcome, no matter how busy they are when you arrive. Oh and all the cool bear stuff is a bonus too!Now, please all don't rush there when I want a table!

Visited Bears Trading Company Cafe for the first time last Sunday morning. Nice friendly atmosphere in the place. It was quite full but we got a table for 4 ok. I had a really nice cheese scone and a Mocha to drink. All tasted great. They do quite a variety of cafe based dishes and specials. The portions were good and the prices very reasonable. Would certainly return. The choice of "celebratory" cards in the back wall area is "quite entertaining"...

A great place run by Darren & Peter. The foods always good and fresh usually made it house or home made (at home) all ingredience are local. It's called the Bears cos it sells Bears it's the hub of Tankerton for organising event. My favourite cafe.

Horrifying experience. Whilst sitting eating cake two of the boys knelt on a chair to look out of the window as there was a very imposing bird cage in our view. .As they looked out of the window the shelf below the window had a number of sharp metal objects that fell on the head of one of the boys. The shelf that fell was not made at all secure to the window of the wall so the window was just sitting there nor did the shelf have any secure fastenings to hold the shelf to the window or to the wall. When all the sharp objects fell off the shelf and the loose shelf came tumbling down onto the boys heads the owner flew out of the kitchen firstly shouting at me (mother) and then at the boys who by this time were close to tears. Not only did the owner shout at the boys but he then told them to repeat the same action they did to see how the shelf fell. So he told the boys to get back on the chair and show the owner how the shelf fell - no apology came from the owner just abuse towards me and the boys. The owner turned to me and shouted 'do you let your children do this at home? Still no apology to the children who was standing there after a metal chicken fell on his head. AT NO POINT DID THE OWNER ASK IF THE CHILDREN WERE OK. I simply told the owner the shelf is dangerous it is above a table where people sit and on the shelf which is not secure but just sitting there is full of dangerous objects with SHARP METAL points on them. I spoke to the two owners and said to them after they were so rude that there should not be a loose shelf above a table with sharp metal objects on as this is HEALTH AND SAFETY HAZARD. According to the two owners of the BEAR TRADING COMPANY - The shelf falling on the boys heads was all my fault!!! apparently. The fact that the loose dangerously hanging shelf and its entire contents of sharp objects falling on the heads of children did not get any apology from the owners or myself yet Instead we were told to get out and never come back. This tea room is clearly geared up for children to come in and have ice creams and cake yet the way - THEtwo male owners spoke to the two ten year olds who were shocked and close to tears at the way they were spoken to I would never take my children or anyone elses children in there again.. THE two male owners are SO RUDE AND clearly have EXTREMELY POOR CUSTOMER CARE- HOW THEY CAN POSE AS SANTA CLAUSE AT CHRISTMAS INVITING CHILDREN to come in and see them dressed as SANTA IS BEYOND ME WHEN THEY CLEARLY DISLIKE CHILDREN. ABSOLUTELY AWFUL EXPERIENCE FOR THE BOYS AND NOT A PLEASURABLE PLACE TO BE IN WITH CHILDREN - I WILL NEVER RETURN AGAIN!

Lovey shop and café serving a good variety of savoury and sweet with a lovely cream tea. The staff were very friendly and the place is full of hilarious goods to purchase!

Welcoming for both owners and dogs...great food great service and at a reasonable price.. Parking in area can be a bit of a pain, but park along seafront and walk.

Was out on sunday walk when decided to try for coffee cake,as heard about it from friend. Wow what a lovely place lots bears bits to buySeating approx 8 tables goes long way back.Lovely clean big toilet. Coffees very good and cakes,Saw people with lovely presented sandwiches, A Couple familys in there having waffles cream ice creams,so great for all ages. The 2 gentleman that own it are so polite and lovely, Well could go on and on,I can not wait to return ,but must say will not help my january diet !And prices very reasonable, give it a try you will not be disappointed.

Friendly service with great fresh sandwiches, cakes and coffee. We love it here! Fishfinger sandwich in soft brown bread followed by coffee & walnut cake was spot on 👍🏼

Popped in for a Christmas Eve hot chocolate and pancakes. It was very busy but all the staff were friendly and attentive. Our orders were taken quickly and arrived soon after. Food was delicious. Best place to go in Tankerton.

Fabulous cakes (the sticky toffee cake is wonderful) and coffee surrounded by bears of all varieties. Great friendly service, loved it!

Great dog friendly establishment. We love going there, everyone friendly. Food good and an good range of gift ideas.

Lovely tea shop with a selection of tasty cakes. Excellent service with friendly staff. Reasonable prices too. Extra plus point - dogs are welcome inside. Selection of gifts and bears to buy too.

8 of us turned up unannounced on Sunday hoping for a cup of tea and maybe a lunchtime sandwich. Ended up with all of that plus soup, scones and cake that were up there with the nicest we've had EVER! Hosts lovely, service great. Nothing not to like.

Two of us in the group ordered the fish finger sandwich. When it came it was awful. Not nice white flaky fish finger but a brown flesh, chewy thing. Later both of us had stomach aches. I asked at the till what they were, some cheap brand not decent ones.

We decided to bring some visiting family members along to Bears as we always have a fab time...and this time was as expected - brilliant! It was a glorious day so we all sat out in the courtyard garden. We had sausage sandwiches and pancakes as well as pots of tea. The Bear serving us was so friendly and helpful and really made us feel welcome.

The staff here are incredible, they have the right kind of banter and seem more like hosts in a home than people at work. The food was fantastic and although my group of friends and myself had a quite (very) difficult order they still had a smile on their face whilst serving us. Overall, fantastic!

Fantastic place, food incredible, lovely service, Brie and walnut scone was amazing. Don’t hesitate just visit this amazing tea room

Have visited here before with varying degrees of satisfaction. Wanted my husband to experience it (as when it's good, it's very good) so we tried it again. Although a little expensive, the food and coffees were very nice.

One of the group was Coeliac and the nearest fish and chip shop didn’t offer GF food. The Bears cafe menu offered a lot of choice and plenty of GF options. Some dishes were shared between the group and we were well looked after. Definitely worth a visit if you’re in the area. The salted caramel milkshake was delicious

Found this cafe by chance today and what a great find. The food is delicious cannot recommend the Stilton apricot and walnut scones highly enough served with cream cheese and beetroot chutney -amazing ! Staff and owners really welcoming as I said it’s a great find. Look out for the hand basin in the toilets, very clever. Will definitely be going back.

Was taken here by friends I was visiting else would. It have known about. What a lovely place to have a coffee and a slab of chocolate cake. Great characters who are the owners and plenty of cosy seating inside or out

This is a great cafe and dog friendly, they sell a lot of teddy bear merchandise too.

This is the second time I have been to this wonderful cafe. I love the design of it there are plenty of things to look at and purchase if you want. The food is amazing and excellent value. We went for lunch & had the giant chocolate muffin & the American pancakes and oh my they were so tasty! They have a selection of ice creams to accompany the dishes and they were really tasty! I could not fault any part of the meal. They also have a wide range of hot and cold drinks. There is plenty of seating both inside and out.

We've visited Bears 4 times now. For coffees/cakes and for lunch I don't think you can find anywhere else which is better in Tankerton.

This is one of our favourite places to eat locally. Gorgeous sandwiches with the most delicious bread. Giant muffin with ice cream for dessert! Just about finished it as it would've been wrong to leave any. My son had waffles and ice cream. Super choice of flavours; we both had cappuccino which was amazing. Too hot for tea or coffee so the Rhubarb Sparkle went down a treat. Peter & Darren put their hearts and souls into this place. It's always a pleasure; lovely guys, lovely staff, lovely food & drink.

Go to cafe in the Whitstable Tankerton area. As a gluten free eater they are always very accommodating. Very lovely atmosphere!

A delicious choice on menu, very child friendly and very yummy. Hope to visit again when in this area.

Our group decided to visit for lunch & we had such a fantastic time! The milkshakes are amazing & you get SO much for your money! The sausage sandwiches were chunky & delicious - the onion marmalade was a perfect addition. We then had tea & sampled the cakes - chocolate fudge, sticky toffee salted caramel & vanilla rainbow! Absolutely delightful! Will definitely return soon & not sure why it took so long to visit in the first place...!

On a windy Saturday morning and out for a walk; I revisited this unusual establishment. If you like bears, dogs, good coffee and pastries to die for, this is the place for you.

What a great little tea room. Delicious sandwiches and snacks, friendly atmosphere, nice tea, teddy bears a'plenty! I had the Stilton, walnut and apricot scone, served with red beetroot chutney and sour cream ... it looked like a traditional cream tea but didn't taste as naughty! (not sure if that's a good thing!) .. it was utterly delicious.

We saw this cafe recommended on a bear site and decided we must visit. So glad we did. Lovely surroundings, friendly staff/owner. Two resident dogs were lovely and friendly so customers allowed to bring their dogs in too. I had a slice of salted caramel cake and coffee and my hubby had a savoury crumpet and tea, fresh and tasty and reasonably priced. Would definitely recommend a visit, it’s well worth it, only wish it was closer to home.

Visited today wI think my husband. Busy as normal.

With the weather being quite mild we decided to walk the dog along the top of Tankerton slopes, walking round to the shops we decided to eat at the Bears Trading Company.

We were in Tankerton looking for somewhere to eat, not knowing the area and wandering aimlessly up and down. A kind passer by pointed us in the direction of The Bears, said he’d just eaten there and how good it was.

Popped in with my bestie for a cuppa and a natter. We shared a gorgeous cream tea. Great value, service with a smile, lovely atmosphere.

I came here today with a friend for lunch. When you come in the immediate impression is ‘welcome.’ A huge smile from the lady working behind the counter and the two dogs who were sitting comfortably by the door looked up and greeted us. The restaurant has two main areas as well as what looked like a lovely garden and I’m sure I’d be happy to spend many an hour there in the summer.

Great waffles! Lovely owners and staff. The premises is big enough that my little ones was doing laps

Lovely place to pop in to for a cuppa. Very friendly service and child friendly. Well worth a visit!

This place is like the Tardis. Enter what appears to be a small shop and peer into the distance and venture forth. Step back in time and examine the odd signs, bears and other Haversham type objects. Keep walking and looking and there is more to see. Then comes the big surprise, cream and strawberry scones to die for. Here endeth the fairy tale.

Stopped in for a quick coffee and hot chocolate with the family, then couldn't resist ordering something to eat after seeing the food going past. I had the pork pie ploughmans, my wife had the quiche and my daughter a cheese sandwich. Delicious and plentiful! Thank you to the Bears and the team for your great hospitality.

Great food. Good serving. A really nice place. Definitely we would go again. Have to try the big muffins. It is delicious

A friend and I visited for a coffee date and was definitely not dissapointed! The food was lovely and could not fault the polite and attentive staff! They also have the loveliest little wall hangings to buy along with all the bears.

Our families stumbled across this place on a weekend getaway in Whitstable. We sat in the nice garden at the rear - a real sun trap. I had a “giant muffin” which was £3.95. It came with chocolate ice cream inside a large chocolate mufffin, with hot chocolate sauce on top and side serving of cream... bargain! Nice setting, good coffee and an amazing muffin. Highly recommended.

What a fantastic little hidden Gem!

This café has potential, good ice cream and coffee, and a nice garden at the back. However, it has a huge bathroom, with no baby changing facilities. There's no changing table or designated space to change a baby, despite having a bear theme which is aimed at children. Worse still, they actually go out of their way to make the lives of parents a little more difficult: in the bathroom, a very strange notice asks parents to "please take any soiled baby nappies away with you", as staff there don't like dealing with them and it enables the café to apparently 'raise more for charity' by not providing nappy bins (?). One has to be completely out of touch with the customer's needs by going down this route! So instead of taking away memories of a nice coffee, I was holding a dirty nappy as I left the café. Would not visit again.

We often call in hear but have never had the scones. We usually have cake but decided to have cream tea. They have just started baking their own scones. Well, they were absolutely the best scones we have ever had. They even warm them through on warm plates. Never ever had that before. Lovely clotted cream and jam. We even went back the next day as we were going home and bought 2 to take back with us. We sat in the little courtyard. Is very clean and well presented. Non-smoking thank goodness. Dog friendly. Inside is very quirky and gorgeous Bears (hence the name). Can't wait to go back and indulge ourselves in the lovely scones. Thank you.

Perfect place for a bite to eat, very welcoming and family friendly! Lovely staff and delicious food! Would recommend this place to anyone!

I drove past this place thinking it was a different type of establishment. When walking past and realising it was a coffee shop. We went in. And had drinks. Clean well laid out with very efficient staff. It’s a shame we had just eaten as all the food that passed us looked superb. We will be returning for more than a drink.

Lovely place to go for afternoon tea, especially if you take children with you, who would love the fun, quirky teddy bear theme interior design. We have visited a few times and always have the cream tea which is delicious eg 2 x large well cooked scones, cream and nice quality jam, served with tea. Good value for £5. My step daughter always has a milk shake which she raves about and some kind of chocolate cake. The guys in there are friendly and helpful and I would highly recommend it.

Visited today for lunch with my wife. Had an excellent Stilton ploughmans and my Wife had what she called "the best quiche I've ever had" ploughmans. Although we didn't bring the dog this time, they are very dog friendly. Surrounded by Teddy bears you couldn't ask for a nicer ambiance to eat lunch. We will be back soon.

I love coming here with my friends for the coffee and cakes (they have gluten free ones to!). I am a waitress and barista myself so i always appreciate the lovely service with a smile and warm greeting. The garden is absolutely beautiful, a real little sun trap! No complaints from me x

This place has lots of seating at the front, inside and the courtyard at the back. We shared a fish finger sandwich as my friend who has been before told me they were enourmous. She was correct, wish I had taken a photo of it but I didn't want to waste a minute as it looked so delicious, and it was. Spend a few minutes looking around the items that are for sale--you wont be disappointed. We both bought some unusual greeting cards. The home made cakes look delicious and the cream teas but we were too full. It is also an ice cream parlour .Next time.....

Friendly neighbourhood café, where you can sip good coffee and tuck into tasty cakes (carrot is personal fave, gluten free are also surprisingly good) amid bear-themed décor. Small selection of light meals - sandwiches, Ploughman's, etc - which I haven't tried, and locally produced ice creams, which I have and liked. There is also a spacious outdoor patio, and, notably, the café is dog friendly. Has become a regular Sunday stop-in. Recommended

this is a charming little spot, eat inside or in the garden, lots of quirky items to buy after lunch. had ploughmans lots of choice and variety, freshly made excellent value for money. staff very chatty and friendly.

WOW what a great place we have found a hidden gem.

Popped in for first time. Ordered a cheese ploughman's. Was a little disappointed that couldn't have two cheeses but wasn't a major thing. Was told that the cheese was cut in portions already. Didn't really get it. Anyway the cheese was good a little too much for me, and the salad was really super fresh and tasty. Lovely bread. Very friendly staff and a lot of bears you can buy if you get the urge. Shop and eat at the same time. Ice creams looked amazing but didn't indulge as too full has a large shop inside and a nice patio to sit on in the sunshine.

Lovely (repeat) visit to the (3) Bears, as my Granddaughter calls it. Great coffee, hot chocolate, cheese scone, waffle and ice creams. We've always experienced a very warm welcome and Sheldon, the dog, always gets a special greeting. I want to go back and have lunch there next time I'm visiting my family in Tankerton. Can't wait!

Impromptu lunch on the spur of the moment. We sat out in their lovely rear garden & enjoyed milkshakes, a special sarnie & a ploughman's. Everything was generous & fresh. Staff were lovely. All very good!

Took friends and our dog for breakfast at this lovely cafe. We were welcomed by the owner and his 2 friendly dogs. 3 of us had cinnamon waffles and ice cream with a pot of tea and the 4th chose pancakes with ice cream and a latte. We had a browse through the cards, bears and other beautiful things while we waited. Our food was fabulous and the service was excellent... and very reasonably priced. Altogether a lovely start to our day.

This is the least child friendly cafe I have ever subjected a child or indeed myself to. A fine example of choosing a career that doesn't suit the strengths of an individual, or individuals in this cafes case. On the five occasions I have frequented The Bear Trading Company I have had one positive experience, but that was without any children in our party. Today, against my better judgement I met a friend and her family at noon for lunch in the cafe. Why would a cafe that says it is child friendly have a books for sale, at child eye level, called 'Badly Timed Boners' with a cartoon erection on the front cover! Also, at eye level greeting cards with profanities on the front. Today, the waitress, as on previous occasions, was unable to utilise any form of welcome. At her suggestion my seven year old ordered a fish finger sandwich. When it arrived the kitchen staff (owner) had smothered it in tartar sauce. I politely asked the male waiter (who in my opinion is the only member of staff with even a modicum of social skills) to return it to the kitchen as tartar sauce hadn't been requested. One of the owners came to our table and said that we should have requested no tartar. I pointed out that as the sandwich isn't on the menu and a member of staff had suggested it, how could we have known that it came with tartar. I requested another sandwich but was told by the cook that we would have to pay for the first sandwich. To this I said no, and that we wouldn't in that case order a second sandwich this time without tartar. If the food for the others at our table hadn't already been delivered we would have left due to his (in my opinion) surly nature. When it was time to pay we were expected to pay for the sandwich that we hadn't requested the one that had been served with tartar and the waitress was outrageously rude in the way she spoke to us. Eventually the younger polite male waiter said that he would cover the cost of the sandwich. I said that I wouldn't expect him to do that as he had been the only helpful member of staff. Out of concern for him, and him only, I said that I would pay half as I didn't want it being taken from his wages. The children in our party were as shocked as the adults with one of them saying "please don't make us ever go there again." I am certain that we won't, and just as certain that the cafe will be pleased with that arrangement too. Fortunately our children know how welcome they are made to feel just along the road in Quite Contrary, where not only is the food good, but it is a cafe that accommodates children appropriately.

Went in for an afternoon coffee with a friend at 3 for the first time. I didn’t realise it shut at 4 until there was furious hoovering around us and the lights were switched off! The waitress was pretty humourless and the whole experience felt unfriendly. Inside feels a bit Twin Peaks and the notice in the loo about not having a nappy bin for poo producing bears was weird and felt a little anti-kids even though they donate the nappy bin money to PFAs. Seems weird not to be that way when it is a cafe with bears in. It’s the opposite of what I thought it would be, which was fun.

This is a cafe near to me and no matter when I visit the welcome is warm and the quality is great.

The best little coffee shop in the area. Great coffee and sublime cakes (guaranteed to be low calorie and low fat - not)! A wonderful atmosphere with great staff. Decked out a log cabin in the far north with bears and the occasional moose lurking in every corner. Also great for that unusual gift or card for someone special. Can thoroughly recommend. Child and dog friendly too.

We normally pop in at least once a week, sometimes for lunch sometimes just for coffee. Such a friendly place and Darren and Peter can't do enough for you. Everything is just 1st class from the food to the coffee to the guts they sell. And next week sees the opening of Santas grotto......can't wait to take my grandson. Thanks Pete and Darren

Quirky , different and dog friendly , good coffee , amazing cakes , great sandwiches and a vast choice of good ice cream , ,

The Bear Trading Company is a welcoming cafe in Tankerton high street. The owners welcomed us and our Irish Setter and the coffee was great. We look forward to going back and sampling the yummy looking cakes.

Homemade soup, crayfish tail sandwiches and super fresh seeded brown bread. I couldn't resist the ice cream either!

Fantastic food, quirky gifts for sale, super service. We sat for ages over a cup of coffee after a lovely lunch and the staff were super nice .. no pressure to leave.

Popped in as was passing..Lovely& friendly..Decided to eat ,rather than just having a coffee. Ended up ordering a sandwich.. Lovely fresh bread..And more than enough fillings..Followed by cake.. 5* for the Coffee&Walnut; cake.. Will be back for more :) Well done Guys :)

It has taken us awhile to get here, surprising with 2 children and when we eventually made it - it didn't disappoint!! Delicious scones, milkshakes and even some savoury meals as well as a specials board for those who don't have a sweet tooth!!

Our favourite cafe in Tankerton and Whitstable area, always made to feel welcome as is our Beagle pup Betty. When we get here she knows straight away how to get to their garden, which is full of plants and nature. The owners always make a fuss of her too. Great service and food good, especially the homemade soups. Definitely visit if you're in the area!

Little bit confused by shop front...teddy shop only? Ventured in as had been recommended. Great choice of drinks and range of cakes and salads/sandwiches. Very friendly and helpful staff. The children love the sundaes and milkshakes. A fab little find with some quirky and hilarious gifts and cards. Will definitely return and brings friends too.

A wonderful place for lunch. The salads are so fresh and mouth watering. The cakes mouth watering and home cooked.

There ice cream is lovely !! I've been here a few times and whilst writing this review I fancy another ice cream!! Lovely staff and I think it's the owner not sure but his very lovely and chatty . Defo making this a regular visit ! It's building up and become very popular . My partner said his Coffee was lovely also!

Really great place for a tasty light or hearty snack, cream tea and cakes, nice coffee or one of many flavours of ice cream (salted caramel in waffle cone!) lovely outside seating to rear, plenty of seats inside, plus a deck area out front for watching world go by in Tankerton. I did like the selection of gifts, really lovely wooden and vintage style items and some nice bear related items plus lots of soft toy bears too.. This is a great place to visit when in Tankerton with a very friendly welcome and great service. Annoyed I hadn't been here before. Its open 7 days in the summer so no excuse now!

We visited after being recommended by a friend. Wow I love it ! Lovely tea and cakes and ice cream! My husband said his carrot cake was the best he'd ever had . I love all the bears on the shelves, I have to admit I bought one and it was really reasonably priced. Although there were some steiff bears in a cabinet that had lovely faces! I did eye up some other peoples grub which looked delicious! This cake shop is going to be my local. Oh and the chaps running it are great.

Well you need to do a little work and fancy a great coffee too, then head to the Bears. Great food, coffee and amazing welcome. Thank you Bears x

The Bear Trading Company in Tankerton, is brilliant, friendly and efficient service lovely food and drinks. A lovely garden area that is now open and lots of interesting things that you can browse and buy and of course the teddy bears.

Dropped in to The Bears for cake and a hot drink. Service is always helpful and attentive. Good choice of cakes and hot drinks as well as milkshakes and soft drinks. We took our well behaved dog as she is made welcome.

Fantastic environment , gorgeous cake , milkshake and sandwiches , superb staff , real little gem , we will be back !!!!

As you walk in the atmosphere is welcoming. We only had tea, coffee and cake but the sandwiches looked great. The coffee was of good strength but no bitterness. Good portion size of cake, with some interesting flavours including Apple drizzle cake and sticky toffee salted caramel.

We had lunch here today, and was so impressed with the quality of the food and how friendly the staff were.

We have visited this little gem a few times recently. It's very quirky inside and also sells some unusual gifts . The food is excellent and very fresh. It also accommodates dogs. Reasonably priced, its well worth a visit !!!

Needed somewhere to stop for afternoon tea and I found it! Scones are to die for and the ice creams were fab too. Dog friendly and vey welcoming. It will be made even better by the garden which is currently under construction. They cater for coeliacs too. Will definitely be going back.

A pleasure to visit here again. Such a friendly place with lovely staff. Had coffee and walnut cake for elevenses and returned for a scrummy gammon sandwich later in the afternoon. It was lovely to sit outside in the sun, the cafe is spotlessly clean with a good toilet (very important! )and lots of lovely gifts...and bears...to look at.

unusual and different spring to mind. Delicious wagmscones and coffee for two with very friendly owners. Will be going back

We went there for a snack lunch and found the atmosphere very inviting. The food was delicious and we had ham sandwiches and toasted teacakes, the latter brought out at the right time so they didn't get cold. We also enjoyed an excellent cup of coffee. The staff/owners were very friendly and the whole experience was very enjoyable.

Visited today with my Wife and our puppy just for a look see as was passing through Tankerton and my Wife collects bears. We were all made to feel so welcome,(especially our puppy), seeing their fantastic looking range of cakes we decided to have a coffee and cake rest stop,which after looking at the menu became a pork pie ploughmans,butternut squash soup, coffee,pican & rosemary cake and sticky toffee and caramel cake stop.

Visited here today and had a nice relaxing lunch. We had the ploughman's lunch and the home made cakes were excellent. Also the coffee was of very good quality, nice and hot and the addition of the biscuit on the side was nice. Reasonably priced. Ristretto was spelt incorrectly on the menu and its little touches like this that probably need ironing out. But that is a very small thing. The service was non intrusive and fairly friendly and very efficient.. I would return here again and on the whole it was a great experience.

Visited here for the first time today. What a lovely, unique place. Friendly service, if a little slow, and reasonably priced. Lots of wonderful little gifts on sale and a relaxed and inviting atmosphere. Will be back!

I am disabled and generally use wheelchair or scooter, the property is not suitable for either, also the decked area is up a step. I managed with help from my husband to get inside but found it harder coming out negotiating two uneven steps with no handrail to help. Otherwise service and food was good, big plus that it's dog friendly, but access would limit my visits.

What a great little place this is and something different for Tankerton quite quirky interior . We were made to feel very welcome when we walked in the door I had gone along with my friend initially to have a coffee and a piece of cake of which there was a good selection homemade ginger cake, chocolate cake, carrot cake and Rose and pistachio cake and other things like millionaire shortbread, fudge brownies, cookies I could go on. We found ourselves a little table and once we had sat down and looked at the menu, we decided to have lunch instead. We both opted for a ploughman's lunch of which there was a good selection . We weren't disappointed it was good value for money with a lovely fresh salad and homemade 2 cabbage slaw. We then decided to share a piece of the Rose and pistachio cake as a pudding, this too was delicious. I would definitely recommend a visit and will be returning myself at some point to sample another delicious cake.

What a lovely place to sit and have a coffee and snack on a chilly day. We were made very welcome and there was a good choice of food on the menu. My only comment for improvement would be for all the food to come out at the same time as some of us had finished by the time others had just got theirs , but this is a new venture and we were not in a hurry. Will definitely be returning.

Got to be my favourite place although not my husbands as he has to buy me another Charlie Bear. Great service, lovely menu. Darren and Peter always find time to chat to regulars and new customers are always made welcome. Can't wait to take my daughter in law for a hot chocolate and to see the bears.

What a shame. Sadly Unfriendly service, they say they're childly, they're not. Don't make a cafe full of bears then find children an irritation. Sadly the pancakes were out of a packet. I want my veg shop back