Based on 2.935 opinions finded in 2 websites
Based on 2.935 opinions finded in 2 websites
Opinions
I always know It's always going to be a brilliant experience when Graham is our waiter. He has memorize our orders to a tee, always reassuring for both my daughters, father and myself, and nothing is ever too much, he always accommodates my father who is disabled and goes above and beyond for us. Always smiley, kind and happy to help and generally someone you can really get along with and feel safe in, always mindful of the customer. Along with the bar staff, Liz to name a few, whom is always a light that appears at our table, both are ready for chat while being completely professional and accommodating. Nothing is ever too much. We live in Essex and only ever come over to Kent for our meals with the beefeater simply down to the fact of the fantastic staff that are there otherwise we wouldn't. We all look forward to booking a meal with the Beacon simply down the staff. The food is always enjoyable and the atmosphere is usually kept to a minimum with low noise disruption, with myself and my daughter's being neurodivergent, austism and ADHD aids haven't been needed, today for example I wasn't able to regulate myself in a very busy place but as soon I got to the beacon I was welcomed by staff that put myself at ease. Vegan options for myself is so accommodating and sometimes able to be changed to requirements if needed. Somewhere we would all come time and time again and it's mostly down to the staff that is employed, always an enjoyment to be here. Thank you
Lauren Sophia Pitcher . 2024-10-07
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It was a lovely evening celebrating a birthday , the atmosphere was good, the staff were friendly ...reasonable priced food but the alcohol was expensive
Kate Phillips . 2024-10-03
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The service we receive every time we visit is special the manager who works breakfast and lunch is an asset to your company
Tracy Allwright . 2024-10-01
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Abigail has done a marvellous job deserves to pay rise.
Jake Robey sweat . 2024-09-30
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The food was delicious and our server, Kylah, was super nice and I would definitely come again! x
chloe gregory . 2024-09-29
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Great food and welcoming, friendly staff, had a wonderful evening for Sunday lunch. Will definitely return soon
Troy R . 2024-09-29
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Graham was very helpful and friendly!
Rebecca Boros . 2024-09-26
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Had a meal here tonight with my wife. The food was great, the atmosphere was great but the star of the show was Alex, our server, even though he seemed to be on his own for at least half our visit, he managed to keep things running smoothly, top man.
Marc Burnett . 2024-09-13
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The service was awful. We had to go to the bar to find someone to take our order. The 4 starters came with no garnish and looked unappetising. I've never seen such small screwed up pieces of calamari. The halumi chips were tiny and dry. The mains were no better. Served on a cold plate so the steaks were cold before they reached the table. Even the side of onion rings were cold. We didn't risk desert, the service was so slow it was bed time!
Helen M . 2024-09-13
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Lovely staff and amazing choices for breakfast
Imi Wallace . 2024-09-13
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The food was very good. Fabulous service by Somerset. Despite being run off her feet she made sure we had everything that we wanted and we felt well looked after.
Jean Renney . 2024-09-12
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Really fantastic service by very friendly staff, young server isla was extremely pleasant to my party
Steven Pegg . 2024-09-11
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Excellent all you can eat breakfast. £10.99 well spent
warren pike . 2024-09-10
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Had the breakfast buffet while staying at the Premier Inn. A good selection of hot and cold food and drink
David Price . 2024-09-08
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Reserved a table for Sunday got there a hour before had a drink when eventually got served. 1 bar staff 2 server's and the chef.. taking to many bookings whilst understaffed plus several other customers being told over a hour wait for a table who aslo booked waited nearly 2 hours with my 5 year old grandson walked out in the end
jason king . 2024-09-06
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Lovely place to come and eat, great atmosphere for a drink and meal, couldn't do enough for you, Alex was brilliant, a credit to your company, will definitely vist again.
chris read . 2024-09-05
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This beefeater is the best I have stayed at in ages the staff a really friendly and the food is really nice a special shout out to Alex for great hospitality
Daniel H . 2024-09-05
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The customer service was absolutely amazing the bar staff are very kind,polite,helpful Alex has been helpful the past few weeks we have been here he has been amazing pours a great pint would 100% recommend this place to everyone food is also amazing the flavours are mouth watering best munch I've ever tasted in my life at a pub restaurant {if anybody is reading this review get your self down to the beefeater}
Darryl P . 2024-09-05
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Staff couldn't do enough so attentive and lovely welcome had a lovely family meal
Harriet Brown . 2024-08-31
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Always a good breakfast. Just a shame only one coffee machine was working at the time.
B.A.N.K Fishing . 2024-08-30
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Amazing service, amazing staff. A huge shout out to Alex who is 1 of a kind. You won't find better service.
Joe Hicks . 2024-08-28
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Staff are perfect even though there aren't many of them.
will wilford . 2024-08-28
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Beacon Beefeater is a quiet sombre place to enjoy a meal and drink while relaxing after a day's work. The barstaff especially Alex are friendly and helpful and are always on hand to serve with a smile
Halpin Plumbing . 2024-08-28
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Excellent service, food was spot on and the atmosphere was nice. Food was delivered hot, which is a plus now days, waiter took extra time with the 3 year old
Kyodai K . 2024-08-27
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We went out for a family meal and was served by the wonderful Graham, as always giving great friendly service and providing a bit of banter on the way. we apologise for you know who. We often get great service from Graham when we get him serving us
gary . 2024-08-25
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The food is very good and a lot! Fast service!
Georgiana dinca . 2024-08-22
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I cannot express how great this place is. As someone with mental health issues and severe anxiety, I ended up here after a fire in my apartment block. Staying at the connected premier inn and having a meal deal package with beefeater, I have been here for a week and will be here for at least another 8 days. The restaurant/bar staff are so lovely. Making me feel comfortable to come out of my room and sit in the bar when I feel lonely, or need a change of scenery. They are welcoming and easy to talk to. Service is A* and the food is absolutely delicious. Had the occasional unlimited breakfast, and dinner every evening and the food is prepared just how I like it. If there’s ever a day I’m not feeling up to eating in the restaurant/bar the staff have been kind enough to let me take away to my room. I know they have been short staff recently but it doesn’t stop the dedication and commitment of how hard working all the staff members have been to myself and others.
relly1987s . 2024-08-22
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Friendly staff and comfy clean bedrooms.
Steve Wendel . 2024-08-20
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Nice breakfast, great staff plenty of parking.
Liam . 2024-08-17
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We come here regularly, food is always great, service is great! This evening we had Lumi, she’s lovely, thank you. And thanks to the chefs! See you soon!
Victoria Aitkenhead . 2024-08-13
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Lovely new menu. Food was really tasty. Arrived quickly and everything was hot. Overall very good service, staff are very friendly and a special thanks to our waiter Graham, he was wonderful.
Margarita Wright . 2024-08-11
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Love this place for a treat. The steak is cooked to perfection and the staff are always friendly and helpful
Carol J . 2024-08-11
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Good place, and I do enjoy my breakfast
Abi Mendes . 2024-08-11
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Enjoyable food, excellent service. We had a great time. Shout out to Liz and Somerset
Richard Dewis . 2024-08-10
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Had lunch with. Good food, great service. Good value for money.
Daniel Pennell . 2024-08-09
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Terrible service, waitress had attitude after serving a cocktail without prosecco, simply explaining they ran out of it. They changed our table 3 times. Not going back
Lucija Koprivec . 2024-08-08
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Food, no flavour. Insulting customer service.
Stefan Sroka . 2024-08-08
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Shannon was our server and she was amazing, very polite, very professional and made us very welcome
gary watson . 2024-08-06
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I'm not sure what has happened at The Beacon but as a regular visitor to various beefeater restaurants this was rated in my top 3 unfortunately based on this meal its standards seem to be failing Two people for dinner, first person ordered, second said I'll have the same please, no question of choice of chips fries etc, 30 mins later food was delivered, (after sitting under heat lamp for over 10 mins), one with fries one with chips, when questioned why they were different the server stated they had put the order in with the two different options, would we like one replaced, no was the answer as the wait was long and we wanted to eat together. As we had steak samplers each a quarter of each piece of steak was inedible fat or gristle, this isn't considered acceptable in my book when the steaks are so small Finished our meal and decided to leave and asked for the bill, after a 15 min wait this arrived and luckily we checked the bill as we was charged for three meals. when questioned as in there's only 2 of us reply again was the servers mistake, upon receiving the corrected bill 5 mins later we were also given another customers loyalty card. As we were ready to pay when the bill arrived we still had to wait 10 more minutes before payment was taken
ian harris (muppet1) . 2024-08-05
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Lovely food. Polite servers. Food arrives hot and fresh and the breakfast service is wide and delicious. Not too long of a wait considering the food is fresh. Impressive since this location is attached to the premier inn (where we stayed for 4 days). Ate here for 3 nights and 2 breakfasts. Never disappointed. A little loud but to be expected during busy times as it is similar in atmosphere to a Greenstoned or Wetherspoons.
Rowan Lovell-Saker . 2024-08-04
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Visited while staying at the Premier Inn next door. Friendly service from Alex and his colleagues. The food was lovely and served hot and quick, too.
Mathew Morris-Parker . 2024-08-03
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Excellent food . We had the beefeater beacon combo with side garlic prawns. It was great. Our server Graham was very accommodating as well.
hazel pais . 2024-08-02
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Lovely meal and made even better by the service of our waitress Becca nothing was too much trouble
ALLAN BUTTERFILL . 2024-08-01
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Someone thought having 4 servers for a very busy Friday evening was a great idea. It took a while to be seated and should have known then really it wasn’t going to get better, provided an extremely slow service. We got the 2 courses for £20, but it took that long to get someone’s attention we didn’t order dessert because we had a little one with us, yet they still charged us when they should of just charged for the main course. Couldn’t get anyone’s attention and to get the bill, we tried for 10 minutes and then gave up and walked to the bar. Shame really as the food was alright for the price.
Chenell . 2024-07-29
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Stayed at the Premier Inn Dartford for work. The food and drinks were fab but what made the evening was the service by Somerset. Super friendly and delightful!
Daniel Lagna . 2024-07-29
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What a wonderful way to start the day, happy and warm welcoming to what is going to be a long day. A big thank you to Leah who greeted us early in the morning and helped to make the experience excellent.
Casey Doney . 2024-07-28
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Service excellent, friendly staff and the same, great food. There were a few screaming kids though.
James Mills . 2024-07-25
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Somerset great service today, chatting to all of us and making our grandsons welcome.
Karen Byford . 2024-07-25
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Excellent service from somerset and the food was great. Thabk you yevhen
Peter Bowles . 2024-07-22
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We used this while staying at the Premier Inn for the weekend, the food was lovely and the staff were so friendly and welcoming and more than happy to help with anything. Special shout out to Somerset and Kylah for always being so welcoming as the first face you see when you walk in, and took the time to engage with you, credit to the company.
Amy Tullock . 2024-07-21
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Great breakfast, lovely ladies Somerset and Becca
Russell kerr . 2024-07-20
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Lovely food great staff very nice place
david heaslewood . 2024-07-14
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Popped in for a spur of the moment lunch. Had amazing service by Somerset and some amazing food cooked by Paul. Great mid week pick me up.
ALEXANDRA GODFREY . 2024-07-10
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Very nice service from the ladies at breakfast (somerset & kylah). I don't eat meat and it was lovely to be offered the vegetarian options . Come away feeling full and happy. Will definitely be back with the family
Lynda R . 2024-07-10
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The whole team are absolutely amazing. It's our local and we're always popping in. Kylah and Alex from the bar are wonderful and efficient. Nikki, Graham and amber in the restaurant are very attentive
David G . 2024-07-10
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7 o'clock in the morning, the food was nice,and hot
Robin Gooding . 2024-07-09
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Popped in for some lunch before heading off to the airport. We beat the lunchtime rush, facilities were clean and well maintained, service and staff were friendly and helpful and the food was good, nice size portions and was bought out in a good time. Overall was a good visit and will definitely use again when I'm next in the area.
fatmanslimming Fletcher . 2024-07-07
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Fifth time we have been to The Beacon and the fourth time there was no roast left at 6.00pm. Went for The Steak & Ale which was no better than what is served at Weatherspoons for half the price and a lot smaller portion than last time and have obviously changed their pie supplier. No draught ale on either so overall not the greatest experience. Can't fault the staff but will not be going back in a hurry.
Mark H . 2024-07-07
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We visited on Monday for my nans 101st birthday! Becca was warm and welcoming and nothing was too much trouble, couldn’t have asked for a better host! Food was really tasty! My fillet steak was cooked to perfection (rare) thank you Mark! And everyone enjoyed their meals! Family of 7! Thank you. Even better. 25% off the meal with a taste card!
Kadie Creed . 2024-07-05
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Have just been served by Somerset and she was brilliant a real Ray of sunshine first thing in the morning nothing was a problem a real credit to you all many thanks
Keith H . 2024-07-04
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Nice friendly staff, food ok but limited menu options and a bit pricey, not keen on the music being played in there now , I go for a meal to meet any talk to people not listen to adverts on Heart 80's
Pete “Urbz” . 2024-07-04
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Food was not quite cooked but a couple of items had been there for a while and weren't very appealing
Keith Rogers . 2024-07-03
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Becca and Brian gave me the greatest experience they were so helpful Brian even suggested for me to try the black pudding what was very nice great food great experience 10/10
Wolf M . 2024-07-02
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Fantastic service from Kylah. Great food and great atmosphere.
Ian Ross . 2024-06-29
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A bit of a US diner feeling, good service and quite tasty for moderate prices. Opportunities to sit outside (drinks only). Modern, cozy interior. It was also well attended in the middle of the week. Not a typical pub but a better menu and no sticky floor or messy toilet. Everything very clean.
thorsten otto . 2024-06-26
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Very good. Good value for money.
Mike Ring . 2024-06-25
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Nice meal but quite empty for a Sunday lunchtime but guess it was quite early 1pm
Tom Livermore . 2024-06-25
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Had a very tasty meal. Staff very friendly and hellful. Definitely would visit again.
Christine Wisniewska . 2024-06-23
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Wonderful meal .portions were huge ...staff helpful and knowledgeable
Tony Allen . 2024-06-16
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I ordered grilled salmon with veggie rice, now this is something I eat regularly at home so I don’t understand why it was so oily both the salmon and the rice which left a weird sort of greasy film feeling in my mouth. Dessert was fine but I had the chocolate torte so not anything requiring cooking. I did wait a while between courses but they were quite busy so that’s to be expected I suppose. Pretty unremarkable unfortunately.
Lesley Shaw . 2024-06-13
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Great early evening meal with good choice of wines and other alcoholic drinks as well as soft drinks. Lovely steaks cooked as requested and the restaurant wasn't too busy, so we dined in a fairly quiet and relaxed atmosphere. Kylah served us this evening and although she's very busy with other tables and staff members, was very friendly and helpful.
Viv Cottrell . 2024-06-13
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Lovely food and friendly staff 😋
Geoff Hills . 2024-06-11
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We have Sunday Lunch every 5/6 weeks when we visit my partners 86 year old brother John, who walks with two support sticks. We all really enjoy the roast lunch. Meat served pink or well done, as preferred, vegetable fresh and perfectly cooked. Good gravy, roast potatoes and yorkshires. Great Sticky Toffee pudding. Staff are incredibly kind and helpful with us all especially John. Most enjoyable for us all. It’s a 150 mile drive to visit John, we stay overnight at the adjoining Premier Inn
Jean Devine . 2024-06-10
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Lumi was a great host, and very attentive!
Naomi Nyon . 2024-06-09
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Such a lovely environment with lovely people, has Somerset serve us and she was great xx
Teni Para-Mallam . 2024-06-09
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The server, Amber, could not have been better, so attentive, making sure everything was OK and making sure we always had refillable drinks topped up, such a credit to the business
Euan Mcgeoch . 2024-06-03
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The staff was good and they were very attentive,the food was also very good. The wine was lovely too.
Marie Leverett . 2024-06-02
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We were served by Nikki, she was very attentive and provided excellent customer service. Thank you
Zoe Burfitt . 2024-06-01
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Brilliant service from Graham and the steaks were delicious.
Jeanette Hatton . 2024-05-31
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This was my second visit to The Beacon and bought my kids along for some dinner. We sat in the bar area which was really comfortable and nice atmosphere, the guy at the bar was really friendly and helpful. The food came out in a reasonable time and hot. We finished off with some puddings which the kids really enjoyed. Will definitely be returning.
Jamie Wheeler . 2024-05-30
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Amber took care of us and our food was amazing! Took a bit of time, but was worth the wait!
Jake Palmer . 2024-05-30
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Every time we asked for more drinks. we had to ask again after around 10 minutes wait. They also just chucked the food onto the table when it arrived. Chips arrived cold, and the halloumi fries were ok to say the least. Would not come back here again
William Wyles . 2024-05-29
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Saff work really hard to make you feel welcome
Walton Martin . 2024-05-29
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Alex and Amber at the bar are fantastic. Alex always greets us as we walk in making us feel very welcome. We are here every week. Some weeks we eat some we don't but food is great when we do
karen deadman . 2024-05-28
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Great service. Lovely food. Alex was very attentive & friendly
Bev Wheatley . 2024-05-27
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Eat here regularly with all the family, always good service and good food
Rob Davey . 2024-05-27
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Staff excellent, food very good
Rosie Dunn . 2024-05-27
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Good Beefeater restaurant. Excellent service especially from Somerset, who was professional, friendly and helped make the experience fun, especially for our 17 months old grandson.
Ian W . 2024-05-23
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We Breakfast here when we stay at the Premier Inn. The staff are lovely. Always very helpful. Breakfast is good, always plentiful, and hot. Clean, and nothing is too much trouble, despite being very busy.
Fran Davies . 2024-05-20
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We came to beefeater while we were waiting for the car service, we were contemplating eating here but one of the very helpful employees, Leah, directed us on the best way to go about eating here. Amazing service.
Satveer Kaur . 2024-05-18
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Service was slow. Waited almost an hour for our food and the orders were mixed up. Some of the items we wanted on the menu were not available. The chicken burgers was over cooked and dry. The fries was cold and hard. The staffs was a bit rude when asking a question.
Trish Brock . 2024-05-17
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We love this place! Friendly, knowledgeable staff and chefs. Reasonably priced and delicious food and a lovely atmosphere.
Angela Holmes . 2024-05-16
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Friendly and helpful staff member felt like she was really keen to help. Took us a little while to get served but that seemed like it was probably not enough staff on. Food was decent although I found the menu abit cluttered tbh. Free refills on some drinks is a plus
Shane Martin . 2024-05-15
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Clean restaurant, lovely staff, food ws a bit slow but worth waiting for
gina hedges . 2024-05-09
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Breakfast buffet was top notch Help yourself which is so much better
Dan H . 2024-05-09
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Need a bit of innovation with d arrangement of things.
Zane Duke . 2024-05-05
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Served by Amber. She was super attentive during such a busy time. Could not fault her! Such a lovely experience through and through following a 3.5 hour drive for me and my family from Wales!
Nikita-Sasha Manotey . 2024-05-04
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It had been a long day.. I came straight from my brothers funeral to the hotel and wasn't in the best frame of mind.. I needed to eat as I hadn't eaten all day.. I arrived late and the restaurant was very busy.. I didn't think theyd be able to seat me as I couldnt see an empty table.... They did seat me... I can't thank Nikki my Waitress and the rest of the Team enough for providing tasty, well cooked, piping hot food with efficiency and a smile.. I really needed it at the end of today. Thank you very much.
Glenn Carroll . 2024-05-01
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Had a great time at the beacon Alex was a major help and the drinks were great
Claire Beecham . 2024-04-26
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Had an amazing time here, highly recommended.
Gary Mccabe . 2024-04-23
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