Based on 187 opinions finded in 1 websites
Based on 187 opinions finded in 1 websites
Opinions
First day we went as a family of 4 , the staff was lovely and the food was quick , second day we went , the waitress didn’t know what she was doing , had to pick our own table , finally when my husband ordered the food while standing in a line for 30 min sat down I took the kids to the playground , call him to swap me came back and our table was given away and our drink was taken away , had to argue with a blond waitress that we already ordered our food and that we literally left the table for 5 seconds , she was very rude and very unpleasant. Will not come to this restaurant ever again . Under staffed and very rude waitress
Flyer35978839481 . 2024-07-31
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Visited for dinner on our first night at butlins. Restaurant was a bit worn and torn but staff were friendly, food was ok although the fish and chips looked like something out the freezer from Birds Eye not the sort of fish you’d expect from a pub/ restaurant. We also visited for breakfast and I found it quite pricey for the quality of food. Definitely not the worst food I’ve ever eaten but wouldn’t choose to eat here again if we went back.
Eliza C . 2024-05-24
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The service was great and the food was fantastic. My children had allergies and this was catered for. I would recommend for families with lots of allergies. This restaurant understands what a family like mine requires. We will be back. Thanks guys
Dr Chinna . 2024-05-06
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Great value family meal. Ordered 3 junior meals, an adult meal, and 3 starters as a main. Total with 5 drinks <£65. With the junior meals we also got 3 small puddings. 😋 Absolutely great value for money and 5 very happy tummies. Clean facility and great service. Easy access for wheel chairs and prams too. Excellent choice of pub meals. By far, it is my favourite of all the restaurants at Butlins.
V T . 2024-03-26
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This was the worse place we ate at Butlins with unhelpful and rude staff. Right from the start there was problems. The table numbers were so old they had rubbed off and the big ones put on the tables were not the correct ones. Having sorted out that one, l ordered myself a meal and a kids meals with a desert of ice cream. Our meals were ok but waited ages for the ice cream to come out and had to ask twice and ended up taking it with us to the show. My daughter’s meals were disgusting and her burger roll was rock hard and the coleslaw tasted like it had been under lights for ages. They ended up leaving most of their meals. She ordered ice cream for her daughter which never arrived the server denied it had been ordered but eventually gave her back the £2 after a lot of discussion. Poor service.
MillunniumBev . 2024-03-06
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Been for breakfast and an evening meal. Both were pretty disappointing. We are on the dine around plan and the only place we can select for breakfast this year is the Beachcomber. It is now a buffet style breakfast as opposed to ordering off the menu. This would be fine if everything was kept topped up which it wasn’t. We came in at 9.15, purposefully after the morning rush and there was just lots of odd bits missing, one yoghurt out, no Nutella, a couple of sorry looking pastries, no cutlery etc. The coffee out of the machine was quite frankly vile! Tried both machines for a Mocha and it just tasted like dirty water… tried a cappuccino and a latte and all 3 tasted the same. We will try tea today instead! We then came back for a dinner hoping for a nice pub comfort type meal. Firstly, they didn’t have the starter we wanted but no big deal we changed that. Secondly, they had none of the 10oz Steaks for the Ultimate steak meal. They only had the 5oz steaks. This was okay, but the dinners were entirely different in that the 10oz meal comes with chips, peas, mushroom, onion rings, tomato and peppercorn sauce. The 5oz simply has peas and chips. I asked for the 5oz and if I could have onion rings and I had to pay extra for this and extra for the peppercorn sauce on top of the dining plan fee we had already paid. I asked if the ultimate with all the extras is included in the dinearound and she stated yes. But as they only had the small steak I now had to pay for all the extras!!!!!! Anyone with half a brain cell would have just provided the meal with the smaller steak on the plate but I was told this couldn’t be done and I had to order any extras and pay for them. She looked like she didn’t want to be there and was probably the most unhelpful person we have encountered at Butlins so far. Our dinner took an age to come out especially considering there were only a handful of tables left occupied and it was nearing 8pm. A waitress then came over to confirm what we had ordered as they had food ready but no ticket to say who it was for. We confirmed our order and 2 mins later it came out. Chips were cold, onion rings were cold, kids meal was wrong with mash instead of chips and we hadn’t had our starter so had to ask for this and it eventually came out after we had finished our mains. We then had to ask for our ice creams as we were so fed up of waiting. If we hadn’t had our child there desperate for her ice cream we’d have left without it at that point. God knows where they went to get the ice cream because it took an absolute age to come out even after asking. One server did come over and apologise for the wait. I’ll raise a complaint today for the sheer stupidness regarding the steak meal and having to stump up extra money and see if I get anywhere but it certainly has put us off the dining plan. There is no way the £35 per person we paid for the dining plan is anywhere near good for value seeing as todays food I had a starter for approx £5 a dinner costing £11 and breakfast worth approx £10 and a glass of wine worth under £4. Absolutely won’t book a dining plan again.
Amy R . 2024-03-05
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We always have breakfast here when at butlins. This time the whole experience was terrible. The new buffet service was disgusting bacon was like rubber the eggs were not cooked properly the beans stone cold mushrooms hard and the sausages cold and did not look like they was cooked properly the only thing that was edible was the hash browns. The toast took 3 times in the toaster and still not cooked very well When we went to get the coffee there was no milk in the machine not good considering we was there when they opend. We had a guy constantly walking pass our table and clearing plates cups etc as soon as we put them down You are made to pay on the way in without seeing what's on offer We didn't eat most of the breakfast and left the coffee Worst experience of breakfast ever Thank got there was a costa next door.
John58debbie58 . 2023-09-26
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Really disappointed with the classic burger meal. The burger was overcooked and dry and the chips were luke warm. I wasn't expecting fine dining, but this was quite dreadful.
Jayne W . 2023-09-25
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absolutely awful. got ny ptder wrong and didn’t give me what i ordered and wouldn’t give ny money back without touching the food
Trail31036201746 . 2023-07-01
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Terrible food was ice cold and people were very rude and inpatient and toilets were claustrophobic and dirty if u go here u are crazy
414masonh . 2023-06-07
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Not the greatest experience, no table service anymore. So had to queue up to place food order and drinks. Waited approximately 15 mins in the queue. Food order wasn’t repeated back to us, server didn’t put through my meal. So food came minus my curry. This caused some anxiety amongst my kids as one of them has autism, and totally stressed when we bought this to our server’s attention. Curry was re ordered, but unfortunately, it was about 20 mins later, so I ate on my own as it was heightening my son, and we thought it best to get him out. Food itself was all okay, and generally service was also
Markkadams . 2023-05-31
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Visited on a dinearound package at our Butlin’s stay, I wouldn’t normally write these reviews but feel if you pre pay your food you should at least have access to the menu, most food was not available and what was wasn’t to standard. Poor service as food was left on our table, had to remind about desserts and drinks where no longer able to be order pass 7:15. I would say if your having a drink then it’s fine but wouldn’t waste your money with this sub par weatherspoons,
Liam F . 2023-05-16
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We went to the beachcomber inn for breakfast whilst we were at butlins it was a buffet breakfast with quite a lot of choice.The lady on the desk was really helpful and explained how it all worked and where everything was .The lady serving behind the good counter who was refilling the food was less helpful,when asked a question if is there anymore eggs just ignored you and walked away and refilled the eggs obviously not as happy in her job role as the other lady .There was a lot of variety hot and cold food and the same with the drinks . We would definitely go back.
lindamN4257SE . 2023-04-14
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The manager was very friendly & helpful, we were a family of 14 & were seated at 2 tables adjacent. We were served our meals very quickly which was perfect as we had shows to go to . Good food , great service & would recommend 😊
TakethatLondon . 2023-04-06
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Staff: friendly and polite. Food: fast and hot. Chicken burger, with bacon and cheese. enjoyed my burger. Chicken wasn’t completely dry but definitely wasn’t oozing with juices. The coleslaw personally could have done with a little more lemon juice to give a little more to the flavour. BBQ chicken and bacon melt. Good meal, my partner likes to keep things simple. Personally I would add a little butter to the peas just to make them less dry looking but she was generally happy. Tots Chicken strips. My two year old loved them ate the lot without a problem. (Not home made but I wouldn’t expect them to be) Mac ‘n’ cheese with garlic bread. My 5 year old loved it. complained about this being too cheesy, but she is a fussy girl. One problem. Only at the end did I realise the date on the ketchup was 15/3/23, my issue with that would be that means it’s been at the table for over a week, 9 days to be exact. This should definitely be monitored more closely, perhaps a board behind the bar stating when they need changing.
georgepN3753GE . 2023-03-23
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We ate twice at The Beachcomber Inn. Both times the food was so good. We had the lasagna, jacket potato and my daughter had first the sausage and mash and secondly Mac and cheese. The kids eat for £1 was really helpful and the jacket potato and drink deal was great. Would recommend this restaurant if you are at Butlin’s Bognor Regis 👍
AndrewD1182 . 2023-02-26
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We have just got back from 4 days at butlins my 7 year old is a very fussy eater so we were limited where we could eat but they did his sausage, chips and beans it’s a bit like weatherspoons the staff were friendly and food was pub food so was ok while away for a few days the price is reasonable too .
402LauraT . 2023-02-25
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I am disgusted. Just visited the Newcomber Inn for dinner and 2 lots of lasagne came out cold, didn’t even get an apology when they brought back the reheated lasagne, then we waited 15 minutes for an ice cream and ice lolly for the kids pudding when there wasn’t anyone else in the pud. Very disappointed
Amanda H . 2023-02-15
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Ok so the moment we walked through the doors I knew it would be a disaster. Took 20 minutes to get served. Food arrived in 6 minutes!! How fresh cooked food can arrive in 6 minutes means it’s microwaved. Kids lasagne. Was the most disgusting thing I’ve tasted. Extra mature cheese filled the entire dish. It tasted like feet! Frozen uncooked sweet corn was served, the “coleslaw” was set like a pudding. Defrosted garlic bread and stale chips. The server’s attitude was vile and the tables were filthy. Basically the place is a dive and the staffs attitude is appalling, id avoid at all costs
Leann C . 2023-02-11
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Buffet breakfast on New Years Day, looking forward to a good feed, actually got a cold & lukewarm poor quality food stored under heat lamps. Sausages are cheap, bacon is cheaper, none of it cooked well. The fried eggs looked like they’d been run over on the way to the heat lamp area. The mushrooms looked dry, were dry and tough as old boots. Coffee was awful. We were too late at 10:55 the day before and told we couldn’t go in, looks like that saved us an awful experience. It’s p!as poor, used to be ok but not any more. Seriously, stay away.
Micksedup . 2023-01-02
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Had a couple of issues during our stay, with our daughter becoming unwell. We also lost our medicine which ginnie found for us and saved the day! She helped make a very stressdul situation much easier. Thank you Ginnie!!
Edward K . 2022-12-08
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Had a great first couple of evenings and breakfast was great. However Sunday evening had plenty of staff and no customers due to people leaving early. Staff just standing around chatting together or on their phones. Had to ask to be served, had to ask...
Holly G . 2022-12-04
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Food was barely warm, by the time we got to our table from the buffet breakfast it was cold. Staff were a mix of friendly/not interested depending on which day you went. I wouldn’t choose this venue for breakfast if I came back
Moffet62 . 2022-11-29
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All the staff here were extremely friendly, cheerful and helpful - they always made time to chat to our children. Food was good and we were served very quickly for both breakfast and dinner.
98765443 . 2022-10-21
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Ate in here on our first night, and the food we ordered came wrong, when it eventually did come, it was cold and not very appetising.
AleciaMurray76 . 2022-08-28
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We had 3 breakfasts and 2 dinners here in July 2022. The breakfast was very greasy and poor quality and I could smell the cutlery and plates - a bit disgusting which is why I have given it 4/5 stars. Overall not a very clean...
SBB333 . 2022-08-19
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Excellent customer service & a fantastic understanding & empathy in assisting my daughter, who has severe disabilities. Thanks in particular to Tamara.
scottpU2950VI . 2022-08-16
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I have just come back from a long weekend away at Bognor butlins and we spent one afternoon at the beachcomber inn for our dinner. We were a table of 8 adults and 1 child. All of our meals were great. Ranging from starters, jacket...
Kirstie H . 2022-08-16
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Huge thank you to Dante for his exceptional service each time we visited the Beachcomber at the weekend. He was the reason we kept coming back.
X9051TZsamh . 2022-08-08
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Quality here is just isn’t the same when compared to other areas on resort. Breakfast was pretty shoddy, oil galore, we were staying for a week and rebooked entirely for another restaurant on resort instead as on dine around. I don’t know exactly what the...
205peterh205 . 2022-07-26
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Great food, quick service even with seven diners, very friendly and helpful staff. Had a family dinner at a busy time of the day.
Getaway08192020849 . 2022-07-25
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Thanks to Gavin Holleran for looking after us today And making extra effort for friends son birthday
271lorraineb . 2022-07-24
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Jade and her team were really lovely when we came to their restaurant. Assisting us with setting up a surprise birthday meal for our daughter. Very attentive and well looked after whether that was helping with the set up, the food service or the bar...
LiamAustin2001 . 2022-07-23
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I visited Beachcomber couple of days ago, the service was quick and food delicious. Staff is lovely and friendly, special mention to Jade and Kashia
J3576KJmeganl . 2022-07-22
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Breakfast was good but what really made our visit was the excellent service by Gavin. With one of our party in a wheelchair and one with a dairy intolerance, he couldn’t do enough to help us. A great start to a lovely day out.
GazzyB . 2022-07-21
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Very pleasant service by natasha, had a option from the gluten free menu, really enjoyed it! Great interaction with the kids too
martingW1162AB . 2022-07-21
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This place is amazing. Gavin was so intentive and great with the kids. Certainly be going back there
simonbS7259XP . 2022-07-17
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We had such a brilliant visit everyone one was so helpful and polite especially Jade from the beachcomber she really engaged with our young son and made the day special we have rebooked for next year Thankyou see you next year ✌️
chloegorringe91 . 2022-07-14
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What a pleasant surprise visiting this restaurant was. Smiles and friendly, welcoming staff from the start, who bent over backwards for us. The food was lovely and great value. A wonderful start to out holiday at Butlins- thank you all :)
739nishmas . 2022-07-10
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Service was very quick and the manager Mike was very helpful when I forgot to order the pudding on the kids menu
V6375KBbenc . 2022-07-09
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The best smiles greeted me at the till. The lovely Angely and Pricilla. I had a long trip through Butlins, the other faces I saw looked so miserable. I felt so welcomed when those two ladys started making jokes woth me making me actually laugh....
Amelia77007 . 2022-05-30
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Brooke and nyah were so helpful when we came into the beachcomber inn. We heard nyah was training and brooke made sure she learned well while also efficiently providing great service. Food was lovely and arrived promptly. Would definitely recommend.
Kateland2004 . 2022-05-03
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Today we we served by Brooke & Nyah the service we second to none (happy, helpful & knew their stuff). The food was great and served really quickly. Especially helpful when dining with a 3year old and a 6 month old! Thanks again The Beachcomer...
rickybY3331IN . 2022-05-03
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Brooke and Nyah were so helpful when we rocked up with our 16 month old grandson and poorly son,(long term illness). They made sure we were served quickly and the menu altered slightly to fit with my son’s requirements. They didn’t mind at all when...
Sandra C . 2022-05-03
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Came to our first adult weekend this weekend, and we decided our our first stop was The Beachcomber Inn. Myself and the wife was very impressed with how welcoming the staff was at the restaurant. The food was very quick from us having to order...
FarAway38677423142 . 2022-04-23
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Our favourite place to eat on our stay at Butlins . Very fast service very friendly staff and they cope with the busy periods easy and we always found a place to sit and eat . They catered for my wife’s gluten free allergy and...
F2830YTkevinb . 2022-04-15
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No problem with food or service, and the buffet breakfast was good, plenty of choice and even at busier times no long waits for food
neilwS238DW . 2022-04-13
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We are here for the Southport weekender and the staff and management team here are fantastic, friendly ,professional and the clean up after an afternoon session is smooth as clockwork to get the restaurant back open to serve food . Food is of a good...
Nicnel06 . 2022-03-20
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Excellent service and I was most impressed after ordering on line the food was with us within minutes. Varied menu and good value for money.
paul19602013 . 2022-03-04
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This is the second time we’ve dined here on this short trip. Both times have been great. Special mention to Kasia who kept looking after us throughout all of our extra dining requirements! Thank you Kasia! Your boss is lucky to have you 😃
shelly282828 . 2022-02-24
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I had a lovely cooked breakfast this morning! Beans, mushrooms, tomato, bacon, fried egg, couple of hash browns and some lovely BANGERS!! I was greeted ever so nicely by the manager Sinan, gave me a friendly fist bump and all that. As I went to...
FarAway38677423142 . 2022-02-22
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we always eat here when we visit Butlins as the staff are friendly and helpful , the food is lovely and they have a good variety of dishes on the menu. I would like to make special mention to Natasha who took our order and...
X3193GJpaulp . 2022-02-20
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We dined as a family (3 adults, 2 young children). Even at peak time, the service was good . The menu had a wide selection of choices. Food arrived hot and good portion sizes. Would definitely recommend if visiting the resort.
TaffandDebbie . 2022-02-17
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Me and my two girls had a family weekend at butlins Bognor and the beachcomber was our favourite of the restaurants! Our server on all occasions was a lovely lady called Amazon - and she was so friendly and up beat and got my girls...
874jennig . 2022-02-14
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Fantastic staff, David was an amazing waiter. Would definitely come again! Lovely food aswelll, quick service
Missdockerill . 2022-02-12
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I visited butlins this weekend for the hoopla event! Me and my friend went into the “beachcomber inn” for some cocktails, the service was super quick & the staff were so friendly especially josh and laureece, I believe that was their names.
Brownzoe01 . 2022-01-30
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Very quick and attentive. Brill service and friendly from Connor. Menu a bit limited but the food came quickly and was well organised. Thank you
ryanch2016 . 2022-01-29
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Visited this restaurant twice during the weekend (80's weekend) great fresh food. Food came out every quick. Staff were very friendly and helpful, especially Helen and Amazon!!
hayleycomp . 2022-01-23
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Great food, drinks and service. Helen and Amazon were great- very friendly and helpful. Will deffo come again 😀
P6977LOannab . 2022-01-23
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On our last day of our 80s weekend for my sisters 40th and have visited the beachcomber for breakfast, lunch and dinner over the weekend. Service has been fantastic and food lovely and quick! Special shout out to Helen and Amazon for a brilliant service
Theresa J . 2022-01-23
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Arrived just 2 mins before breakfast and served by helen who so helpful to get my big order taken before lunch menu. 3 hours later and we haven’t moved from our table there is no rush to do so either. amazon and helen have been...
Jacky M . 2022-01-23
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Raw fish - twice. Group of us went to restaurant for last meal in December. Bar staff friendly. Ordered fish for myself and thicker part of fish was still raw in middle. Staff apologised and returned with a new fish - again, raw at thickest...
LOUISEVR . 2022-01-03
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Place was amazing, great service. The man serving us was so kind and was always helpful & at service when we needed him. His name badge read as Hayden. Would highly recommend this restaurant to others.
Sunshine57681304090 . 2021-12-31
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We had a lovely experience today, staff extremely friendly! John was so lovely and friendly and while we was eating we see a lady shouting at him who worked there so I asked if the lady could come over to find out she is the...
S5364LDchelseah . 2021-12-26
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The service was amazing. The gentleman that served me named “Josh” was very polite and very attentive. I would definitely recommend
Tourist29412140552 . 2021-12-24
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What more to say other than the title. Meal times can be stressful with kids and so having friendly staff that know how to keep the kids happy is an amazing bonus. Great food, by the way.
silverstealth . 2021-12-19
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Had dinner this evening at The Beechcomber Inn at Butlins Bognor. Was served by a great waitress called Amber. Lovely food and pretty much everything was included on the dine around plan. Amber and the other staff were very attentive. Nice night.
Daniel B . 2021-12-19
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Lovely food, lovely atmosphere and great table service - Anna couldn’t do enough for us all! We had a great time, thank you!
InnaE22 . 2021-12-18
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I came here for dinner tonight with my sister and our children. We were welcomed by a friendly host, David who showed us to our table. Laureece took our order and took the time to chat with our children. Our food and drinks came very quickly and during our meal, staff members came to check we were ok or if we needed anything. Josh, Amazon and Sinan were super friendly and attentive during our time in here tonight. At the end of our meal the restaurant was packed, all staff had smiles on their faces and there was a great atmosphere, everyone was having a great time. Thank you for a fabulous meal, we will definitely be back!
natalietK5869HM . 2021-12-17
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Had a lovely breakfast at the restaurant. Been greeted by the fantastic Natasha as part of hosting. Helen, who was my waitress had greeted me with a lovely smile and hoped that I enjoy my meal. And then had a lovely chat with the restaurant manager, Sinan. A lovely guy and very welcoming. The restaurant is one of the best on resort, I will certain be coming back!
FarAway38677423142 . 2021-12-17
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We went to Beachcomber Inn for lunch and we were having problems with an allergy. A young handsome man with a black shirt named Chris sorted out everything for us so my child’s food was safe to eat!
mikeoxlong_t . 2021-12-16
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We stayed at Butlins as part of a 5 night getaway. We chose the Inn to dine on two separate occasions and had a great waitress called Amazon on both meals. Her service was outstanding and made what can be a stressful time with large groups much easier. The food was a great standard, with no issues for us. For a party of 11, our food came hot and on time. Wide selection for the kids menu. Kids were happy, and so was I. Would go again.
TimMoyce . 2021-12-15
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We had a lovely breakfast in the beachcomber when we stayed. All the staff was friendly and I asked who was in the kitchen cooking was told it was Kirk Richards. We enjoyed the food very much
sarahmJ4845GQ . 2021-12-15
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Had a lovely day out with the fam, and coming to the beacomber to end the day on was a wise choice! Good portion sizes nice tasty food and our servers billie and Orbury were very attentive to our need they were a dream team!
jakepaulp . 2021-12-15
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Arrived at the Beachcomer Inn today for dinner and was quickly seated despite the venue being quite busy. Ordered drinks through the B-Serve App. Drinks arrived quickly by Hayden who then was able to offer assistance on the menu and ordering food via the app. He recommended we try “The Big One Burger”, this is what we did. The food was amazing and ordered another round of drinks and again Hayden brought them over, was funny and engaged with the kids. A real credit to the company, thanks for making our night Hayden and the beachcomber team!
GoPlaces39101645458 . 2021-12-14
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Brilliant service, I was served my drinks by Hayden who is very perky and welcoming, the whole team are a good vibe and the food was amazing
Nomad50757964351 . 2021-12-14
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Thanks so much to all the staff at beachcomber. We were served by Hayden who gave fantastic service with a smile.. couldn’t ask for more 🌟
turverk . 2021-12-14
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Nice food, nice staff GG, ordered the chicken burger, tasted great was servered by a young man in a black polo with black hair he was very professional would come back again
robertlS6757LH . 2021-12-14
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Would definitely recommend. Our waiter John was super friendly and nothing was too much to ask…………..
Q4909BRginad . 2021-12-13
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Had a lovely meal today, even after we had messed up by not ordering the kids meal all at once on the app, Nicole made sure we got it anyway, she made time for us and even held my 5 day old daughter whilst I sorted out my 3 year old. She is a lovely girl, and her help was much appreciated
Gizzy696 . 2021-12-12
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We ate here twice during our last visit. Both times were very nice. Food came quick and all was nicely cooked, All team was great but one lady was especially charming when taking our order, Laurece was her name I think? Nothing was too much for her and dealing with my little fancy one is not an easy task. Definitely worth visiting.
Hotcho . 2021-12-12
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I've been here with my family a couple of times. The kids liked the desserts the most, of course, and the steaks for us. We were served by a very kind, young waiter David. It was a pleasant time.
andrewbT4352UC . 2021-12-12
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During our stay we went there 3 times and out off all the restaurants the food, staff and service was the best! The staff is very friendly and helpful the service was very fast and the food tasted delicious.
Mateusz E . 2021-12-11
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I had a lovely meal at beachcomber on my last break. Team was lovely especially Devon that served me on the bar, her cocktails were amazing! Definitely would come back.
laurajH892SY . 2021-12-11
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Have eaten here several times and never been disappointed. Food is well cooked and tasty. Staff are friendly and always helpful. Highly recommended.
N2855ZUtraceyp . 2021-12-11
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Food choices were very good. Staff were friendly and helpful. Food arrived quickly and was tasty. Special thanks to Jason for his excellent customer service when dealing with us. We will definitely be back.
X3193GJpaulp . 2021-12-11
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We turned up at 7.45 on a Wednesday evening. As we arrived at the entrance with my newborn daughter who is currently in a full body harness, someone locked the door in front of us. They then proceeded out of the exit door to ask if we were ok. Despite the opening times displaying 8.30 and tables inside eating, Anna, the duty manager said they were closed and could only attend one of two restaurants on site, one of which we had eaten lunch in that day. The restaurant we went too were likewise disgusted at the way we had been treated and spoke to the pub, who were apparently aware of us. Apparently, we were treated by Anna, the duty manager. Ultimately, treatment for families is appalling and your money would be best spent in other restaurants, the firehouse grill, in particular.
Nat T . 2021-12-08
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I can’t recommend the beachcomber inn enough, the staff are amazing and really went above and beyond to help with all my medical conditions and great with my assistance dogs. I can’t thank the staff enough truly amazing people.
sophiemX627FK . 2021-11-29
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Had lunch here one day during my 5-day stay. Lunch is served from 12, but we took an outside table to start feeding my toddler and we were able to order food via the B-serve app (very handy!). Once 12 came, we could order food - and, when it came, it was quite good (as with other resort food we had). So, very satisfied
icmystic . 2021-10-11
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Very helpful member of staff called Nicole that helped us with all the dietary requirements and allergy advise
stevenbG9722XA . 2021-10-10
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Food was fine, drinks were fine. Staff just weren't very helpful. We had to order through the app, although there seemed to be plenty of staff around. Why were they wearing masks on their chins or under their noses?! With a small baby eating inside can be a challenge so when we asked to move table we were told "sure no problem just let us know where you go". Clearly we needed help moving our drinks etc, but no one offered. For the price we paid we expected a little more attention!
charsfoodandtravel . 2021-09-27
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We weren’t expecting much from our visit. We had a table booked for 11.45 as it worked for our 2 year olds routine. Upon entering our waitress (Victoria Thurston) explained that food wouldn’t be served until 12, as the kitchen had only just finished serving breakfast and were preparing lunch. Aware that we had a little one she made sure that was ok and assured us she’d take our orders so they’d be put through and out of the kitchen first. She made sure we were ok at every opportunity. I took the little one for a walk. She suggested going to see the yellow submarine just outside because “ he’d like it.” Victoria is a credit to the Butlin’s staff. The food was good but was never going to match her customer service. We went back for breakfast the next day. We bumped into Victoria again…. She obviously made an impact on our 2 year old because he waved and said hello lady and bye bye lady when we left. I think that sums it up! Victoria Thurston is a credit to Butlin’s Bognor. We’ve booked to come again next year and hopefully she’ll be at the beachcomber when we return. I rarely leave reviews but when someone stands out I will. Thanks again Victoria from the 3 of us in Rm241 Shoreliner hotel.
stephen b . 2021-09-12
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Me and my girlfriend had the dine around plan. Sad to say it was possibly the worst food we’ve ever had I had the lasagne (wasn’t expecting anything amazing with it being pub grub) but I’ve had better at weatherspoons and that’s saying something. Girlfriend had fish thought it was awful too, if I hadn’t already paid through dine around I would of refused to pay as it was that bad! Shocking wouldn’t feed my dog that food.
SeanWright9 . 2021-09-02
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We visited during breakfast at 10am during our Butlins visit. Really lovely food and staff were very helpful. Only thing to improve would be China mugs or cups for hot beverages instead of disposable ones but staff were happy to provide these upon request. Nothing was too much trouble. Service was quick and staff cheerful and efficient. Thank you to the assistant manager Imran for sorting our next booking quickly and easily. We'll done team!
N3783DJsharona . 2021-08-28
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Visited butlins Bognor , had the eat out meal deal for the week , had breakfast at the beachcombe inn , food was rubbish, got charged £2.50 for 2 extra rashers of bacon , milk jug had a sharp chip in it when brought out , best place to eat is papa John’s , brilliant buffet breakfast
F6804OSgavinb . 2021-08-27
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Shout out to the helpful waitress and accommodating kitchen team who provided my daughter with a gravy-free meal even though gravy was part of the item.
sarag692017 . 2021-08-22
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He pub itself is nice and the surroundings pleasant. Instructions for dine around patrons clear and the food came out quickly. What wasn't clear was what we could have from the menu as dinearound. Also it says on the door you have to use the B serve app but doesn't say this doesn't apply to dine around.We had overly sweet apple juice in a plastic cup and cold tea in a paper cup - I don't expect this for sure!I ordered avocado, poached egg on sourdough. The bread tasted stale and the eggs were cold. Unfortunately it wasn't edible and I'm writing this review still hungry.One daughter (11) had the kids breakfast which was cold but ok. These breakfasts are really aimed at under 8's tho and we had to supplement it with toast.Whilst still there we cancelled our booking for tomorrow and have decided to try the Firehouse instead
Kaboobee . 2021-08-21
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Great customer service, most of all the staff have great understanding of hygiene. The food is value for money and quiet nice compared to some of the other places which cost more. The first place we tried when we arrived at Butlins, we decided to try The Dinner and it was vile. We have gone back here ever since, I will definitely recommend for everyone. The junior portions are very filling
empres30 . 2021-08-20
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the only problem was the app not saying what food was unavailable until it came to processing the payment so thus having to go back and change the order,however the staff was friendly especially the manager and the food came out very promptly and was quite nice ,would have given full marks if the app used told you what food was unavailble when orderring like others ie:greene king app or wetherspoons app
733wigel . 2021-08-18
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Picked this place as we could sit outside right by the park so that was handy for us and our child to be seen easily.Unfortunately my child’s toy water gun was stolen in the park so one very upset child!We ordered on the app which was easy and very reasonable priced food.We had sandwiches which were really nice and oh good size, we went around 1230 and got a table after waiting but around 130 it cleared out! Really good quick service and nice food.
hollyreadingberks . 2021-08-15
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1259 Opinions
Left it to the last minute for sunday lunch then remembered this pub, had one cancellation so managed to fit two of us in. Staff really welcoming, the atmosphere was lovely like stepping back in time in this beautiful old pub , had a table in the restaurant, one roast beef & one pork belly which we couldnt fault, a lovely selection of vegetables, followed by two Apple crumbles & custard complements to the chef. We will definatly be back soon. Thankyou.
48 Opinions
Went today for a couple of coffees, after waiting 5 minutes some young guy who had been folding napkins eventually wandered over looking most disinterested. I asked for 2 coffees and he said ' can't do hot drinks '. No apology or reason why. Needless to say with 2 other places nearby, West Park and The Waverley, where you feel welcome will not be coming back here.
1796 Opinions
The staff are so friendly, the rooms are second to none and the food goes with out saying is amazing. I can't recommend the lamb enough.