The Barge Inn Restaurant in Wiltshire - Phone Number, Reservations, Reviews

****CAR PARK SCAMMERS***** and rude staff!! I visited last this month and spent money on Sunday lunch, and today received a £100 parking fine!! I called to the pub and staff were very rude. I spoke to Marina, and she put the phone down on me mid-call when I explained why I was unhappy. This is a profiteering racket, with rude staff. The Barge Inn refused to lift the parking fine, even though it is their land and they dictate the terms for their parking contractors. Beware of this racket.

Had a wonderful Sunday lunch today at The Barge Inn. The food was delicious and plentiful and freshly cooked - beautiful. Three of us had a roast and one Fish and Chips and they were all excellent. Great service too and loved the wide choice of Ciders behind the Bar. Read a lot of moaning reviews about the car park charge. There are soooooo many notices outside and inside the pub about remembering to log your car reg number when you arrive. Just can't understand how these people missed them? We'll def be back

Parking fine! Stopped here for a drink by the canal. Lovely setting. Purchased 2 drinks and some crisps. Stayed 34 mins. I’ve been charged a fine for parkin because we didn’t enter our registration into their system. A system that presumably is used to ensure that only pub customers use the car park. Apparently there is adequate signage in the car park but i didn’t see it and neither did my husband. So we contacted the pub and sent proof of our drink/snack purchase to prove we were paying customers and we thought that would suffice to show we had parked there for genuine reason… but they rejected our appeal and say we must pay! We are disgusted. 34 mins we parked there for.. and purchased drinks and snacks & proved so by receipts. Greedy and unfair. Beware! Won’t return.

£14 for small fish and chips, OMG it was small, 6 chips and piece of fish the same size as a buttered sausage, it was suitable for a six-year-old. My mother ordered this small Caesar salad which was just a very small bowl of lettuce leaves and she had to pay another £4 for four small pieces of chicken again suitable for a six-year-old, if you like to be overcharged and under fed, I can recommend this place. Rip off

Went to the barge inn for Sunday dinner, was keep waiting 50 minutes before diner arrived, roast potatoes were over cooked and kept wam , very dry and hard to cut parsnip was rock hard extra gravy we ordered was only like warm , told waiter and he apologised but no offer of a discount or apology from management, even though they said they knew about it , paid bill and left, 2 Americans were not happy either

Parked in pub car park, happily chatting walking into the pub, meeting family sitting in rear pub garden for early evening food and drinks, thinking the car park was for customer use only to then receive a £100 car parking fine weeks later and if paid early reduces to £60. NO ONE working at the pub asked us if we arrived by car and should complete their digital car registration form. We have never had to be on the look out in any pub car parks previously when having food and drinks as a customer. Completed the smart parking fine appeal form explaining on that day/time we were at the pub as a customer and supplemented with the necessary pub receipts as evidence - the appeal was rejected (shocked!) requesting either pay the fine or follow another route to appeal. We have now contacted the pub email parking.publeisure@gmail.com for their assistance to help resolve. Pub email received says ‘not to pay the fine’ and instead provide details over to them to cancel the fine. Staff here need to, out of courtesy, raise to all customers on arrival!

You know when you can’t put your finger on it… I don’t know why I didn’t love this place, but I didn’t. Great location. Especially if you’re boating. The menu had a pizza selection plus other meals ie burgers, fish & chips, and other things like salmon and a beef stroganoff. But I thought it was a boring menu, with little choice. I had ham egg and chips - it was alright. But not ooh that was fabulous, really tasty. The staff more interested in each other than the customers. One of the waitresses was nice but the others aloof. Might have been an off day but not sure I’ll give them a second chance. Go on past and go to The Lock Inn I’d say.

Had a lovely evening in this local pub. Steaks were fab, cooked exactly as ordered & Jasmine was amazing front of house. Working on her own on a busy night she was never flustered, always communicating with customers to let them know she would address their requests ASAP.

Stopped for a quick pint - 40 mins - only to receive a letter 2 weeks letter informing me of a £100 fine for parking in the pub car park! How the hell can it make sense to fine your customers for visiting your pub and how can you justify the disgraceful £100? Complete and utter disgrace

We travelled down from Reading and met up here with friends who were boating on the canal. Booked a table for seven. Really good pub food, good range of drinks and good service in a fab location for the canal. Happy customers!

Fabulous food and a lovely setting :) we went as vegans and the choices were limited but enough and the quality of the food was excellent. The sauces on offer added to the flavours and the staff were very helpful. Only point I would say is the tables felt a bit sticky so maybe a different cleaning product? Outside of that I would definitely come again :)

We visited the Barge Inn on the way back from a walk in the brecon beacons. I was disappointed to be hit with a £100 parking fine a month later from their own car park!!! After contacting the Barge in to discuss the charge, I was further enraged to learn that "oh this happens all the time. We forgot to tell you to log your vehicle registration" I am now left with the awkward situation of requesting a bank statement from my father-in-law, evidencing the procurement of horrendous beer and flat cider to pass to Smart Parking. Will not be visiting again.

Just walked in, and able to get a table for 2 which was great! Lovely roast belly of pork with all the trimmings. Love lunch - thank you

We ate here last night. We were greeted and served by a lovely friendly lady. The pub is cosy with a lovely open fire. The menu was nice and varied with plenty of choice. The service was quick and the food was amazing. We had the Mackerel fish cakes and the pork belly and the pie of the day followed by the crumble of the day and the cheesecake. All the food was delicious and beautifully presented with generous portions. There is a good sized car park but you must remember to register your car registration number as soon as you arrive but there is no problem remembering this as there's a massive sign on the entrance door. We had a lovely evening with great food and great service and would definitely recommend.

Rang to book. Put on hold by automatic system, phone rang for a few minutes until someone answered and immediately shouted down the phone "stop ringing continually no ones here to answer, someone will ring you back" and slammed the phone down. Wow! How unbelievably rude! Obviously no-one rang back either. Avoid with a barge pole unless you want to be shouted at!

Were passing through the area and fancied eating out. Had the pizzas, which were ok but wished that I had chosen something more pub traditional from the menu as these seemed to be the most popular things in the reviews. Was surprised that the pub was empty at 6.30/7 ona Saturday night, we were the only diners at one point. Comment from another reviewer giving a 1* seems harsh given they didn't comment on the food and there are CLEAR signs saying if you enter the car park you need to register your vehicle on the keypad at the bar. Only real downer was that the dining area was rather chilly, even with the fire burning away. Probably because the pub was empty maybe? Staff attentive and friendly 👍

This pub has contracted a parking company/debt recovery firm to aggressively chase local residents to pay fines for turning their cars around (not parking) in their car park. A great way to encourage local residents to attend their pub in future!

A cosy friendly pub with real fires and great food! We ended a canal walk here and cosied up by the fire and tucked into some amazing food! Great menu choices and also a good selection of veggie options (friend is veggie). The land lady and other staff were so friendly and welcoming! Thoroughly enjoyed and will be back!

Superb pub food, lovely atmosphere, really friendly staff. We went twice during a short break and had four different dishes between us, all four were delicious, well made and plentiful. The bar staff were lovely and couldn't do enough for us, dogs were welcome, the building is gorgeous, well worth a visit.

Been to the Barge Inn previously and although it’s got run down in the last 6 years we went back in the summer and the pizzas were awesome. So today I thought I’d take my family there for lunch. Upon arrive the one member of staff appeared polite, however after asking for a menu and asking if they still done the pizza the staff member replied in such a disgusting manner and tutting. When replied you do not have to be rude, we were only asking a question, she rolled her eyes, tutted and said ‘Well look on the menu’. After returning to my table I decided to take my family to a more welcoming place to have an enjoyable family lunch where the customers were respected. Upon leaving I returned the menus to the bars explaining we were going to eat somewhere else. Again the staff member rolled her eyes, gave me a dirty looked and huffed as I walked out! The Barge Inn, if that’s how you treat your customers no wonder there was only 1 other table in for lunch at 12.30. Whether this was a staff member or the owner I shall definitely not be returning.

We came in off the street, or rather, the canal, on spec and there were nine of us. Service was brisk and friendly. The food was great and they coped with a large party. We ate outside, since the weather permitted.

We stayed over for 2 nights, with our grandchildren. Carpet was filthy leading to the rooms, extremely steep stairs, not suitable for persons with disabilities. Very poorly decor, grouting and lacked professional finishen-suite. Very expensive rooms with no breakfast included. Would not recommend as price too high for the quality of rooms.

Lovely setting and really enjoyed the food, however given the prices, when seated inside table service would have been nice.

We stayed at The Barge Inn, Bradford on Avon for one night on our road trip. Our first impressions were that the whole place was disgustingly dirty. Windows, floors, walls and doors. I was hesitant to touch anything . The hallway and staircase and carpet up to the rooms was filthy and actually stank. The room itself was actually okay, but so not worth the money. We were relieved that we hadn’t included breakfast. To see staff eating mush and with their headphones on as we passed by them was awful and truly unacceptable. We had no alternative so tried to make the best of this. So we had a drink outside before we headed into town for the evening. To be honest, the garden was an unpleasant place to be and again very dirty and unkempt. The garden furniture was actually unacceptably sticky and revolting. In my opinion (only, I accept) The Barge Inn needs new management or at least someone who actually really cares. At the very least it needs a complete refurbishment and deep clean. It’s such a shame. The position is rather lovely by the canal and has wonderful potential. As it is I would say, do not stay here

To be avoided like the plague. Received a parking fine although I signed in. The management say they will sort out fines if you prove you were a customer. I submitted the evidence but I received nothing but automated replies. There is no doubt it has gone down hill recently; it is shabby and looks run down. The garden which used to be great place to eat and drink in the summer is now untended and the shabby tables are caked in bird droppings. Really sad to see its demise

Wot no breakfast! Stayed for one night and arrived early for breakfast but no-one had turned up by 8.15 - even to open the pub. Room ok but generally lacking tlc

Best avoided until under different management/ownership. Used to stay here 2/3 nights a week a few years ago and was a thriving well run pub with rooms, sadly no more. No WiFi (and hasn’t been for some time), communal areas and bar furniture are filthy, tables so sticky had to put paper down. Room was OK. It would have been a one star but for the friendly polite barman trying to do his best. An obsession with parking posters adds nothing to the ambience. Needs a big effort.

Great location on the canal. We stayed Friday 28th July for 2 nights. Very overpriced, no Wi-Fi, no Air con, room noisy due to Road and car park, steep stairs leading to rooms, carpet was filthy. Bathroom refit very poorly done, grouting messy, no breakfast...

Excellent good We arrived on a Friday lunchtime and received a warm welcome. The location is good for the canal and we moored our boat close by. The food was excellent. Fish and chips small plate was just right with delicious homemade chips and perfectly...

My wife and I received £100 parking fine from The Barge Inn for buying drinks on a Sunday evening, but missing their notice requiring one’s vehicle number plate to be registered. Despite having proof of being customers and using their car park as its intended,...

Didn't expect much for the price of the room but still very disappointed. The stair carpet leading to the room was disgustingly dirty. Booked the Warf thinking we were getting views of the canal. In fact we had views of beer barrels and a shabby...

Don't bother going for a drink, absolutely impossible to get served. Stood there ten minutes and the queue never moved. I realise why the place is empty when you walk in now. Never tried the food may be worth waiting for.

Very disappointed with the fish and chip meal, and ended up with a 12.50 small size portion, looked child size and there was more batter than fish, when we were told it was a more medium portion size. Substandard food and extortionate prices for what...

Amazing food and service, high quality, tasty, well presented and fresh produce. Would highly recommend!!

The food was tasty when it came out, The service was very slow, The furniture was uncomfortable and the tables were all very wobbly.. some more than others (we tried a few)

We had a fabulous Sunday lunch , the meals were generous and cooked to perfection. The staff were friendly and engaging, the pub is rustic and comfortable. Defo one we will be visiting on a regular basis

Amazing roast. Gravy was delish! And the chicken was cooked to perfection 🤤🤤🤤🤤🤤🤤🤤 Defo recommend and we will be visiting again

Sunday Lunch. Proberly one of the worse i have had in a long time. Tasteless. Very tough meat. Everything was just thrown together.

Looking through the other reviews I am shocked compared to the visit we had. The guy behind the bar was friendly and could have a easy chat with him as we ordered food and drink. We did sit outside by the canal and was informed...

2 awful experiences trying to dine at the Barge. Firstly we attempted to grab some food but the waitress told us the kitchen had closed. We still sat and had a drink as we watched the waitress serve food to other customers after us. The...

I have just had a massive shock - I received a notice from a debt collection agency without EVER receiving a PCN beforehand - for parking at the Barge Inn where I was a customer - I had a receipt from my barclaycard for my...

Another parking saga at the Barge Inn. Pub looks nice but staff and management lack basic decency or basic human understanding and compassion. We parked onsite on BOXING DAY and owing to a mix up (our fault, not theirs) were unable to eat as planned....

Popped in for a drink after a dog walk down the canal on a cold March afternoon. Friendly welcome from the lady behind the bar. We managed to get a seat by the open fire which was lovely. Ordered a few snacks…. Sharing meat platter, cheesy chips and pizza. Food came quickly and was very tasty. Will be back soon to try the delicious looking roast dinners! Thanks the the team!

Our experience with this property is one of utter disgust. My main issue is due to the lies that have been told since requesting a full refund as we felt we could not sleep at the property due to the fumes of gloss paint. Whilst watching a film the smell caused me to have a headache and feel sick. When reporting this and asking for an alternative room the person who I dealt with, who seemed to be in charge on that evening said ‘I cannot do anything about the paint’ I thought this was in itself quite patronising as of course she couldn’t but I said we should have been pre warned and we were not. I am asthmatic also. When we first got to our room, we had to call the same lady up to our room to sort the tv as this was not working and also pointed out to her that a floor tile on the bathroom was broken and we had had to place a towel over the tile to save our feet and our dogs as this was sharp. She sorted the tv, but she seemed to be aware of the tile, which to be honest wasn’t great but small issue so we stayed. We only left due to the paint smell. My husband was advised to contact booking.com as I was looking for a refund as we could not stay overnight. Booking.com spoke with the property and to our complete shock they said we were pre warned about the paint ! This is absolutely rubbish as we were not. Furthermore, it was said that my husband has said we were happy with the room, not really as we had already complained about the TV and the tile so no not 100% happy. If, the property had come back with an apology or any empathy etc and offered a part refund I probably would have accepted but they have refused a refund at all and lied to say we had been told about the paint. Furthermore, contradicted themselves, when speaking with Steph who works in the property to say she wasn’t aware the property had been painted so, if that’s the case why would they have pre warned us. Within my profession I understand all about customer service and the way this property has acted is disgusting. To completely lie is outrageous and I am very shocked ! Also when asking who I would need to send an email to to write a complaint Steph would only provide me with a first name, Beth and refused to provide me with her second name and email address! I will continue to pursue this matter and now even more so because of the barefaced lies. Such a shame as really needed to get away to relax. Food was lovely but very patronising staff and liars too. The whole point of an overnight stay, weekend stay is to be able relax. I wasn’t able to due to the gloss smell.

Me and my partner stayed here for 2 nights and were made to feel very welcome. The staff were very helpful and welcoming. The rooms were pleasant and tidy and there were a good selection of drinks at the bar. Would recommend

We have been here several times over the years. Firstly my sisters 30th and they were so accommodating and food was lovely. We returned again and again and food is just always so tasty! Went recently and again cannot fault the food absolutely delicious! Service amazing, Tash and her team were all so lovely and just couldn’t have done anymore for us. We have been twice in last week and will be returning over the Christmas period definitely. Highly recommend.

We stayed at the Barge for the weekend and wouldn't fault it. Staff were helpful and friendly, room was clean and comfortable. Food was excellent and there were a number of vegan options which was brilliant for us. Breakfast was lovely. We would stay again.

Room cold as a single bed was pushed right up against the radiator and no heat reached the room: windows in bedroom and shower room draughty; breakfast not included in price: asked what time we would like breakfast - 8am selected; 8:20am - all doors to pub and restaurant locked and no staff on the premises - the only unlocked door was out to the car park: went back down at 8:45am - doors still locked and no staff. No one to take payment so we left (payment taken from our card any way, without permission). Spoke to another couple of guests who had heard rats running around.Would YOU want to stay here?One star is too much.

Lovely outside area, perfect to take our new baby and dog for a family outing. Food nice and staff friendly. However now been given a parking fine for this meal for using the barge Inn car park. Not worth the additional £70 cost! Even after giving car details to staff at the bar to avoid fine.

Arrived here at 11am to meet friends; we were made to feel very welcome and served promptly. Local information was given but we decided to stay for lunch. Excellent food, freshly cooked and attractively served. Our server was very professional whilst remaining friendly at all times; nothing was too much trouble. We were concerned about the mixed reviews on here but fortunately we decided to try it out for ourselves; all very glad we did; we could not have had a better or more pleasant experience. Thank you to our server and kitchen staff.

As a group of 10 mature blokes on a canal trip we aren't always going to be a pubs favourite clientele but the Barge welcomed us at the start and end of our trip providing good beer and food selection. The battered fish sandwich was a favourite. The breakfast on our last morning was a large proper English at £10 with coffee/tea and was very welcome. The staff were friendly, attentive and accommodating. Very enjoyable.

We called in on the of chance after an afternoons outing with friends….I wish we now hadn’t.I’m not going to waste my time going into what we all had to eat as I feel it’s a waste of time “BUT!! when it arrived at our table after waiting for ages it wasn’t a nice sight. We all had something to say with the fare, especially about it being just lukewarm/cold which in my book isn’t good.We were really disappointed and left, no we didn’t complain as we just couldn’t be bothered, I would say that I would definitely 100% avoid this establishment at any cost……My reviews are honest and to the point!

We had a lovely lunch here yesterday. The roasts were excellent with a good selection of veg and we were offered more if we’d wanted some. We also had a and vegan burger which classic burger which were great and fish and chips which was actually fabulous, with I think, home made tartar sauce. The staff were also very friendly and attentive. We will definitely return.

Yummy food. Did a great veggie burger and small fish and chips. Well priced and the decor in the pub was great. Nice and cosy, we will go again for sure.

Just got back from the barge in Bradford- upon-avon.Apart from us both feeling sick. The classic burger. Full of grease. The bun so hard The knife struggled cutting it. The onion rings you could have rung them out they were so greasy. As the chips cooled all you could taste was the fat they were cooked in.Chicken and bacon sandwich. The chicken was pink in places The bacon was well under cooked. The fat was white. The bread was stale. I cannot recommend this place. The only thing I can recommend is drive past and find another place to eat.

We were looking for somewhere to eat on the way home after a long day at Longleat and stumbled upon this pretty little pub.What a great find, still serving Sunday roast in the evening, very friendly and welcoming!The host couldn’t have been better, sorted out parking got us seated and took drinks orders immediately! We ordered our food, 4 roast chickens and a fish and chips and were not disappointed! Food was lovely, reasonably priced and needless to say devoured rapidly!Would definitely recommend, great for families, we had two children 8 &10 who were very happy.

Pre-booked evening meal for 9 people and we had a lovely time. Arrived a little early but the table was ready and there was plenty of space for everyone. It was table service and the staff were efficient and friendly. Food was a mix of pub grub and pizza and we had a good mix, ham, egg and chips, tagliatelle, fish and chips, burger and pizza. Everyone enjoyed their food. Chips were homemade, fish was perfectly cooked and the kids loved the pizzas. A dog friendly pub that is on my list to return to.

Unacceptably slow service. We pre-booked a table for 6, arrived promptly at 1.00pm and bought drinks at the bar. However, the first dish, a lukewarm fish & chips arrived at 2.15pm despite ordering and paying within 15 minutes of arrival. The rest, hot, arrived 5 minutes later. There was no mention of delay. If we had not pre-paid for the food we would have walked out. We won't be back. Delayed our whole afternoon.

I'm sure this pub has been great in the past and been so close to the locks was why we stopped here.But the service was shocking. It took ages to order at the outside bar and took 50 minutes for our food to come out. It wasn't overly busy but they only had 2 waiting/barstaff on and only 2 chefs cooking. Our order also wasn't complicated at all. When the food came it was actually cold but we and especially our 18month old son were starving so we needed to just eat.The women's toilets were pretty disgusting too. Shame as this place has massive potential but others were complaining as we left, so I fear for a place that on the surface doesn't seem bothered post Covid.

Pre booked evening meal here, and the food was absolutely fantastic. The moussaka was a joy, not how we normally have it but great. The place is a little run down, but it's proximity to the canal make it a good place for a beer and a sit down.

Called here for Sunday lunch while in the area. There were 2 members of staff at the bar when we walked in, they ignored us. Not a good start. Eventually they acknowledged us and told us there is a parting system in place. Seems they do check their reviews. We asked for a table for lunch and were shown to one. Once sat I noticed there were steep ladders set up and a tin of paint and paintbrush on a stool. This did not make for a nice environment to eat a meal in. We ordered food and drinks. The chefs could be heard singing loudly along to the radio in the kitchen. Our food came out and was well presented. It did taste nice but the ambience put us off a little. We had already commented to one another that the desserts read really well on the menu. No one came to check our food was to standard and eventually after waiting a long time we had to ask for our plates to be cleared. Everyone we looked over the waiting staff were on their mobiles. We were that annoyed we decided not to order desserts and paid the bill and left

Brillant service. Delicious food and fantastic atmosphere. Highly recommended. Doggy friendly too !!

Visited here 10.8.21 around 1pm. Shown to a table very quickly with menu. Had to order food and drink at bar which was fine, food wait was around 20 minutes. Overall satisfied with our visit, a lovely location to top it off along side the canal. Will definitely return in the future.

I stopped off at the pub car and asked the barman, it was outside service only, if i could use the toilet as I was unwell. I offered to make a donation to their charity but he declined and guided me to the facility. At no time did he mention the parking system. At no time did I see any signs regarding parking. i was on site for 13 mins and received a parking ticket. I contacted the pub who said to email the manager, which I did, only to be told nothing could be done. Having worked with parking companies I know the pub can use its discretion and cancel tickets. I did appeal, but got nowhere. If this is how this company treats people, they need to look again at what customer service is. Word of mouth goes a long way, as do bad reviews. Just be careful not to fall ill near this pub! I would have used this as a stopover on my travels but not after this!

Called here with friends for a drink. Didn’t think anymore until a few weeks later I received parking ticket. Apparently you have to give the staff your registration number on entry. The staff didn’t mention anything and we were completely unaware of parking restrictions. Thankfully I paid for my drinks on my phone so had a receipt.I went back to the Barge and the staff were very apologetic, they said new staff had forgotten to tell customers of the new parking retrictions. We were told to appeal and it would be repealed. Not a chance! Lost the appeal and within 2 weeks received a bailiffs threatening notice for £170 .Is this how you treat your customers? Absolutely shocking . We are a group of 14 friends, all local who will never return here.

So to begin menu arrived - covered in food and was literally disgusting How a menu can be handed out like that especially in these Covid times is beyond me Had to use sanitizer to use ( see photos ) We ordered , but the food came out separately????So when though we ordered two dishes my husband and I couldn’t eat together This coupled with an eye sore of uncut grass , broken furniture meant this was our first and last visit Such a beautiful spot that is ruined by all this

We called last minute to ask them to accommodate a party of 16. They were happy to help us. We were welcomed and asked to wait while our table was set up. Orders were taken quickly and drinks arrived swiftly.When food was ordered we were quickly advised there would be a little wait as so many of us had ordered fish and chips and they had just two fryers! we were all happy as we were told, not just left waiting. A member of our party has allergies. our server, Josie ordered alternatives so that he could enjoy his meal without missing out. One member of our party questioned the bill (quite rudely, we are so sorry for his behaviour) but it was dealt with quickly.The food was excellent. Freshly cooked, crispy fish and lovely skin on chips. The minted crushed pea were great. Everything was clearly homemade and full of flavour. The Pizza was huge and nearly defeated a very hungry 18 year old!Most memorable was the service by Josie - thank you for making our visit. A couple of people in the party didn't make your life easy, but you breezed though without any fuss. Thank you so much for making this the perfect meal to end a perfect few days our group spent together - it was a post wedding day chill day and finished things off perfectly.

I'm not going to review the actual pub here but rather the carpark.I will quite happily remove this review once it has been resolved.After visiting the pub in May as a genuine customer received a PCN from Smart Parking (£60 or £100 if not paid promptly). Smart Parking like most Parking Management companies have an extremely poor reputation. I personally believe that of you wish to drive down your review scores and drive away customers from your business then team up with Smart Parking.A large proportion of the one star reviews for this pub are because customers received a £60/£100 fine for the privilege of parking.I have, of course gone through the process of proving that drinks were purchased on the night of the alleged crime (of parking in their carpark), but sadly my appeal was lost and my fine now stands at £100. £100 for a pint is a bit steep, don't you think? I know times are hard, but this is no way to treat your customers.It is now 6 weeks since the alleged offence and still unresolved. The pub management have assured me that the matter will be sorted but after 6 weeks I'm beginning to lose faith.If you've got this far then well done. My advice please choose a pub that actually treats it's customers like customers and not criminals. My advice to the Barge do not use private parking companies to mange your parking, they are not remotely interested in the interests of you or your customers they just want our money.

Stopped here for a snack and drink after being out walking. The beer (Otter bright) was great, as was the service.The food however was appalling. The Blackened greasy offering that was advertised as "cheesy topped" chips is on the photo, for you to judge for yourself.I returned the food and the waitress said "I will show the chef" I heard no more!

Stayed here for one night as a stop off on way to Bournemouth. The plus points are the loacation. Most of the staff. And breakfast. The place looks nice from outside but inside it really does need a revamp. Carpets up the stairs are terrible. Cleanliness in room was not the best but bed and sheets where fine. We really did have a great nights sleep. Breakfast was very good. This place has so much potential , there’s signs of them updating stuff. Out side. New benches etc. Drinks are reasonable It’s a nice 10 min stroll into town. For what we payed B and B it was overall very gd value.

Beer was flat and served with a bogey on my pint glass service was appalling took 15 mins to receive drinks after payment

We arrived at around 7.30 and sat down. Drinks were served immediately and food order was taken. We could see three members of staff at the bar who just appeared to be chatting most of the time. After 30 minutes we asked if our food would be ready soon and were told they were extremely busy and food would be delayed. There was one other table sat in the section we were in. After another 15 minutes our food arrived. Food was ok. We were not offered further drinks and had to approach the bar to ask for the bill. We were told the till was down and they would have to find out bill. We waited another 10 minutes before the waitress brought it over to us.

The service was appalling. The waitress didn’t seem to care and ignored requests for menus, always promising to bring menus and not bringing them. She said they were very busy, but it took 15 minutes for 2 pints to arrive at lunchtime today and then 45 minutes for 2 toasted ciabattas to arrive. They didn’t seem to be that busy, there were still quite a few empty tables around.The menus were not one use paper menus but laminated, as customers were just collecting themselves as they were fed up with asking for them, they were unlikely to have been sanitised between customers.We were sat by the canal, where there were about 8 tables. Due to the lack of service, 2 of those tables walked out.The food when it arrived was good, the problem was the complete lack of service and the insincerity of the waitress.

We only had one night here, but found it so relaxing and special. The room had everything needed, although the decor was in need of an update. The stair carpet up to the room should be replaced though. Loved the option of sitting by the canal, or in a sunny garden. Bar staff couldn't be friendlier, even though drinks expensive.

The Sunday roast if you can call it that was terrible first the beef was rubbery you could have wore it on your shoes and it was burnt. The parsnips where chewy hard yuk roast potatoes hard inedible. The stuffing ball was black tasted disgusting you would not throw that in the canal because the fish would have thrown it back. I will never eat there again. You have been warned.

Most expensive pint ever ! Enjoyed couple of drinks with friends . I drove and parked in car park . Ended up with parking fine . Pub staff crap and parking company refused the appeal . Won’t go again .

Made a mistake to choose this venue for a family evening meal last Sunday evening. I guess I should have known all was not good when ask to pay up front for the round of drinks we had just ordered. Similar upfront payment requirement after ordering mains and puddings.Service was slow even for drinks (over 20 minutes), however when the mains were brought, my grandson’s pizza meal was covered with feta cheese which was not on the menu. The waitress argued that the menu listed the pizza with a feta cheese topping. The on-line menu clearly showed that it did not, which is why we had chosen that option! Eventually was promised a refund, but as yet, I have not seen any money. Grandson ate items from other plates on our table of 7. We were not supplied with any napkins, so we requested some. They were eventually delivered, all 4 of them for a table of 7?? Finally, the grandkids wanted ice cream for pudding which were ordered along with one other pud, all of which was paid ahead again. How can it take 45 minutes to put together 3 puddings, 2 of which came straight from a freezer?I am aware business has been tough for these industries, but this is really appalling and as a consequence, this business will not get any further money from me or my family.

Do not go here. Vomit in gents toilet was left uncleaned so others were then walking it all over the floor outside the toilets but then also got a £60 parking ticket despite being a guest of the pub. No easily visible signage about this and pub staff don't warn you about this. AVOID

Four of us arrived here for drinks. We were told to take a seat and view the menu online. The seats in the outdoor garden are mostly rotten and we had to change tables twice before we found a stable one. We sat there for over 20 minutes waiting for service which never came so we left. Seems the guys that work here have a chip on their shoulder. I don't know why, the place looks a complete mess. Surely during lockdown, they would have had chance to tidy it up! And, which other pub asks you to register your car for parking! This place doesn't deserve to survive if they continue to treat their customers with contempt.

You can spend time and money in here and not once be told to register your vehicle. Then a few weeks later you get a £60 fine for being less than a minute over the two hours that we didn't even know existed! No help whatsoever from the pub or parking company they've sold out to, even when proof of being there was given. AVOID.

Nice location by the canal, decent beer and efficient friendly service, but I've just had a parking fine for parking in the pub car park! What the hell is that about??

As much as they want to protest, the food choices are exteremely limited, the portions are small and the service was very slow, up to 30 minutes to arrive. We let this slide as we were just happy to be out, and as a group spent near £300 at the venue. And to top off all of this poor service they sting us with a £60 parking fine for a person who came to pick us up afterwards and the pub showed absolutely no interest in resolving this situation. The only thing they have been active in is trying to suppress this review

Been coming for years, always hit and miss , but its a great location so went again , this time after eventually getting drinks, waitress chatting with her mates a lot, 3 weeks later 60 quid fine.... said there are now signs when I complained, free for customers which I was......rude manager ,dirty toilets. Probably best to avoid.

I've been here many times and the staff are always super friendly despite being very busy! I had an issue with some drinks and the manager very kindly sorted the issue out. Great atmosphere, very busy so can be waiting a while for drinks but the staff will always get round to you as soon as possible and they are all so lovely!

With the current situation it could be understood that those places lucky enough to be able to open would relish having customers. Not here. Staff not bothered, management not bothered and as for the food, I cook better at home in a microwave. Get a grip, stop being so cheap clean the place up and remind your staff that no customers means no wages. This place has been consistently bad and obviously using its outside seating area to appeal. Once other indoor places open this place will struggle. They must be selling it, cheap and vulgar

We waited over 30 mins to be offered a drink , staff very unfriendly and the food took almost an hour to arrive. Thankfully food was pretty much ok which was a relief.Menu is rather too limited with no clear guidance on what was actually available,

Popped in for a drink on Monday night. Plenty on the bar to choose from, nice selection of Lillies Cider on offer which was awesome. Prices were very good for food and drink. Menu had a nice selection on it. Good clear directions for customers, following the Covid 19 rules. Two different garden options to sit in, which was lush. Right next to the canal or in the walled garden. Both had the pros and cons. Canal view was beautiful, but tables were very wobbly and a little uncomfortable. Very windy, so wrap up warm if you prefer the scenic views. Walled garden has solid tables, comfortable. Shelter from the wind. But obviously no scenic view. You can see straight into the kitchen, depending on what side of the table you sit. Only a little bit disappointed to see chefs walking around with no head protection on, hats or nets. It is a lovely place. The team there were very friendly and helpful. Look forward to the next visit.

Lovely atmosphere & great outdoor area set up. The food & drinks were great and good value for money.

Went for lunch with my husband. Food was ok..not brilliant. The staff which served us could have been a lot friendlier. We got our food but had to asked for knife and forks... salt and napkins. .. but by the time they came out with it the food was cold. I was meant to have a melted cheese melt but the cheese definitely was cold and hasn't been heated. We have the 2 girls money for our meals and drink but we had to ask for our change, one girl hesitated with her hand in her apron and all of a sudden she gives us our receipt and change. It was like they didn't want to be there. Apart from that.. it was nice to sit in front of the canal

A nice venue with a great location and friendly staff. One of our meals was very good and a massive portion the other not so good. Not enough to complain about, but not of the same standard, hence the score.

Fantastic roast lamb Sunday lunch! Will definitely return. Staff were very efficient and friendly. Just popped in on the off chance of getting a table and have to say I couldn’t quite finish my food. Proper Sunday lunch with big portions, just wish I could have eaten the last couple of chunks of lamb. Highly recommend The Barge

Considering pubs were closed for a few months why couldn't the landlord/lady seriously give this place a clean ready for opening. Its grotty to say the least, fag buts and weeds all over the unkempt gardens, dirty floors and walls and communal areas. If this is what the public see I dread to think whats happening behind the scenes

its such a nice place, but needs staff and TLC. like other reviews we visited a couple of weeks ago and there was only one member of staff serving food and serving the bar which often led to the bar unaccompanied. as a former landlord/pub manager. should never leave a bar unaccompanied!.. it leads to long queues and frustrated customers. we didn't eat, just drank, but please sort the toilets out they were awful and you needed to wear welly boots as there was so much water. there is a baby changing mat in the mens but i would not have changed the baby in an open sewer!needs some money spent on it- i guess its hard as had no income for a while, but bare necessaties etc etc

We booked a room here for two nights (Tuesday and Wednesday) as part of a mini-break. Bradford on Avon is a gorgeous small town on the banks of the Avon river and the Kennet and Avon canal, and the Barge Inn is on the canal side. As with all pubs, the Barge have had to adjust their way of serving customers, but this was easily visible and easy to follow. The staff were very friendly and helpful. The first room we were given didn't have a WiFi signal (I know; first world problems!!), so we were quickly moved to another room that did. The two days of our stay were lovely; the staff were always friendly, helpful and very polite. The beer garden was extensive, with plenty of covered areas, and the canal-side stretch was well maintained (there were some worrying reviews about this area that were unfounded when we stayed) with plenty of benches and sun/rain shades. We had an evening meal and two breakfasts there, and the food was very good. Doom bar and Atlantic Pale Ale on tap as well as a choice of bottled beers, and spirits. The exit to the pub (which I presume was the entrance/exit for accommodation guests before Covid) does need a bit of work. As there is no porch, wet shoes are constantly bringing in rain and mud, so the carpet looks very sorry for itself and there is also a musty odour which may be associated with the canal wharf. It is a nice place to stay, and very picturesque with flagstone floors and solid wood boards, as well as local stone walls and doorways.

Really tasty food for all the family. Vegan options available. Good burgers. Good kids selection. Ability to order and pay on an app which is an added bonus for the techs guests.

Very friendly staff, but really disappointed with the food. Lack of any real ales. We ordered a bread board and chicken liver pate starter which was fine. However my daughter's kids meal was tiny and she said that the chicken nuggets were tough and tasted soapy, me and my other daughter had the burgers which were okay but I suspect that they ran out of onion chutney as it had what looked like a cranberry sauce which was very sweet. Still this wasn't that bad, however my wife ordered what I wanted originally until I was informed that the dish had changed. It was supposed to be a Moroccan lamb rump, it had very little Moroccan spices and was frankly disgusting, tough meat and really greasy. We thought that if we'd had to pay the full price (instead of eat out to help out price) we would have been really disappointed and probably complained.

Very nice lunch sat by the canal. Simple but tasty menu. Good covid protocol in place. We had a doorstep sandwich and a ciabatta melt. Good sized portions with chips (£1.95 extra). Friendly, prompt and helpful service.

we sat on the canal bank under umbrellered tables and had a lovely fresh cook meal wish was enjoyed by little munchkis and large (in more ways than one) munchkins, marvellous recommend to aqny one

Lunchtime visit on a wet Saturday. Some fairly fierce Covid stuff in place (no objections to that) and nice girls behind the bar but oh my word, when was this place last cleaned?! Just horrible. I didn’t feel happy having the dog lying down on the floor to be honest. We sat there waiting quite a long time for food we wished we hadn’t ordered as the state of the place sank in. Male toilet (I gather - I didn’t check out the ladies) was awful. Food was indifferent and I really did not want to eat in there. Very unpleasant and uncomfortable. I’ve been bus shelters more commodious than this.

Utter chaos, knackered unmowed garden where every chair is broken, no cutlery or napkins after long wait for food, no beer available other than lager. Pretty sure they didn't give us the help out discount (do they keep it?!) kid dish awful (micro ready meal). Ladies loos a mess with no hand wash. Needs sorting out or closing as their neighbours over the bridge miles better. I don't do many reviews but felt I had to so others avoid or they fix it