The Balloon Tree in Ryedale

The bakery department made me two amazing Tiramisu Roulades today for a bonfire bbq, they were amazing to look at and delicious to taste. Thank you for going above and beyond for a very happy customer

Food is amazing but the service is very very slow. We were there for over an hour and a half only ordered sandwiches and a kids meal........ was really hard to entertain the 4 year old. The toilet situation left a lot to be desired too, 2 tiny toilets to cater to 30+ tables. If the food hadn't been so good I would have been very upset.

This place was very busy today, the staff seemed to be run off their feet, as a result of this service was a little slow but the food more than made up for it as it was excellent.

We visited for the first time today. We met family as we do not live locally. It’s a good place to visit to kill a few hours with a good array of seasonal activities. The farm shop is lovely with a few little nick backs too. We visited on a Monday and staff were blaming the day of delivery for the amount of food that was not available from the menu. I think I was on choice four before I found something that the cafe had. First time I have come across that much food no longer available from the menu. However, the food was good, cakes looked delightful and staff were very friendly. We mostly enjoyed pumpkin picking which was set up with some great chances to capture some family pics for the album. We visited on a week day and not on a school holiday so there wasn’t many people around.

We had a sharing plate of salad, pork pie sausage roll, ham, cheese bread and butter very tasty and we enjoyed the lunch.

We’ve been visiting The Balloon Tree for more than three years, and undoubtedly will again in future. At about 2:20pm on a busy Sunday afternoon however, I felt there was a complete lack of leadership. Despite being able to see multiple empty tables, we queued for about 15 minutes to be seated. That was our choice and might not have been an issue if, once we sat down, we didn’t then see at least five more empty tables as the queue of customers extended outside the door. Our table had not been wiped, the floor was filthy, and numerous staff seemed to be ambling around with no sense of purpose. We watched as staff used a single tray to clear as much of a table before making the long trek to the kitchen area. No use was made of the trolley and the entire operation seemed inefficient and longing for someone to take control. The table next to us went uncleared for about 15 minutes despite the queues, and none of the staff seemed to be moving with much urgency. It was disappointing to watch staff serving food, only to return to the kitchen empty handed, passing uncleared tables on route. We’ve long enjoyed visiting this establishment, but on this occasion the lack of pride, urgency, and good customer service was noticeably lacking.

My kids love this place. Great food and very clean . Recommended

Came here for PYO Pumpkin and will make it an annual tradition now - great little experience, super friendly staff (in the cafe and out on the patch). There are loads of good quality pumpkins to pick from all different shapes, sizes and colours - really fun for the kids! There are a few photo opportunities in the field too which was a nice touch. Great little play area for the kids at the cafe, the food was lovely albeit a little expensive, service was great too. Had a browse of the shop and had a lovely selection - some of it on the pricey side but good quality. Will be back much more regularly!

Had breakfast here yesterday & once again the cooked breakfast was luke warm, under food standards agency guidelines food should be at a minimum of 63°c & if hot holding food the temperature should be at 63°C too to prevent the germination of spores & multiplication of bacteria, fantastic local ingredients but spoilt by the temperature of the food & food undercooked , your charging top dollar & we expect the food to be hot, the staff are lovely here too, it's a shame it's spoilt by not following proper food preparations guidelines. Please cook fresh we don't mind waiting & try getting the temperature to 75°c or above.

We stopped off for lunch when travelling through the area. There were a few tables available and wifi. The food was lovely and there was an extensive dessert menu. Service was ok and food came out fairly quickly.

Nice but expensive. £7.45 for a bacon buttie is up there and whilst it was nice, that's a lot of money for a simple basic sandwich. I think £4.95 would have been a more acceptable price for what there was. Nice place and good quality but value for money? Jury is out.

Farm shop - please bring back the supply of Lime Tree pies. We have been buying these pies for years and now discovered that you have suspended their account. Tha alternative in house "Original Baker artisan Chicken Bacon & Mushroom pie" is not a patch on Lime Tree. Pastry was hard, chicken pieces were solid and tough, mushroom pieces undercooked. Please reinstate the Lime Tree supply contract. Alan, York.

OMG, if it wasn't for the assistant manager at Paul Smith, York designer outlet, we would not have visited - and that would have been a disaster!! The venue is awesome, people and staff are amazing, the food is exceptional, but the puddings, oh yeah....................... 5☆

This place is an absolute treasure. Food is great and the staff were a pleasure

Review is for the cafe. Extremely friendly and welcoming staff. Delicious food that tasted fresh and with excellent portions. Lovely presentation. Sat outside and enjoyed not only the food but the atmosphere as well.

Stopped here many times on the way out to the coast. Brilliant food both breakfast and lunch. Will definitely be bringing my family here back again. Recommended- full breakfast and Sunday roast.

Great food. Excellent coffee Nice atmosphere

Despite asking for ‘extra hot’ coffee and being told by the waitress there was an option for this on her tablet, our 3 coffees were nowhere near hot…..not a very difficult thing to get right!

Don’t really know what to make of this place, we’d been to the large garden/ diy store on hul road with the big orange square logo, and fancied some fresh fruit and a wander round the balloon tree shop and cafe area with our little 4 legged girl. We were delighted to see the dog water bowl and dog exercise area along with doggy ice cream, however we also saw a sign on the shop door saying no Dogs allowed,so while we accept the no dog rule where there’s people eating, how can you go into the shop to buy anything without having to leave your dog in the car while you go into the shop to pay for anything? Dogs die in hot cars don’t they? Think management need to think a bit more about their products they’re selling to their customers as who will come in for dog ice cream other than dog owners?

We called in for a brew and delicious scones (well worth stopping for) whilst on our travels onThursday - l left my glasses on the table and didn't realise until we were back home in Manchester l decided to give you a call and cannot thank you enough for posting them back to me!!! Excellent service and everyone is so friendly and helpful - thank you again Balloon Tree will definitely call in again when l am in the area and sample your delicious food

Nice family company! Loved the bacon roll! Contains a play area for the kids. Would definitely recommend.

Nice food enjoyed it very much but my family member was upset because he couldn’t have chicken nuggets but over all good.

Not the best but not the worst breakfast, as a couple didn't appreciate pulling tables together for a party of 10 with highchairs literally inches from us. A bit of hindsight would have helped.

Friendly helpful staff really good food

The balloon tree has a much more limited menu from when I last visited.

Just beautiful! And a delicious breakfast! Family friendly, and the cutest gift/farm shop. You can pick your own fruit and veg certain times of the year and the staff were friendly! Thankyou the ballon tree!

Food was wonderful lovely setting

We were disappointed at a Sandwich bap X2 costing £13.95 each .We thought expensive really plus coffees we had came there after been at Hospital today .My Husband was not happy paying that was not value for money .We have been before for Breakfast which was worth it but not for a sandwich today shame .

it would have been 5 a staff member was quite rude we've been coming to you 5 years a bit more that's the first time that's as happened so it's actually a shame that I have to put this review

Lovely garden centre incorporating a well run cafe, With an excellent well looked after play area for children up to ages of 6/7.just situated between York and st bridge, well stocked shop selling all from fruit and vegetables to meats from the deli counter amongst other collectable items of interest.would certainly recommend popping in for a visit. Bit disappointed with the recent breakfast last visit, poached eggs were over done, needs a bit more care?

In my opinion this place is soooo expensive in every way! they have a loyalty card which earns you 1p for every pound you spend so that means you can earn £10 to spend there after you’ve forked out £1000 😂😂😂 also they need to get the flour on the shop out of that sunny window, I keep my flour in the fridge since I had a first hand experience of weavels in my pancakes when I was 20 !! In the plus side it’s a lovely place to sit while your children play in the play area and it’s a lovely sun trap.

Love the milk dispensing machine. The milk is delicious! Love the fact that they have free plastic bottles for you (1ltr or 2ltr) and those wanting glass can either bring your own or purchase them instore. Unlike the other milk dispensing machines we have used before, you pay for as many litres as you want up front, because you need to keep pushing the dispensing button for it to dispense. So you can stop when needed to fill the next bottle. This machine also has a litre countdown so you know how many more litres to go.

Great place, lovely food. Cakes to die for. Highly recommended a visit if you’re in the area. Staff are very friendly and helpful.

Good food and drinks, great deli and shop. Daughter loved the outdoor play area. Went twice in 3 days and would go back again. Only downside was the toilets were tiny. For how big the place is and how many people go there it is extremely poor that there are only two cubicles for men and the hand basin is inside the cubicle so you have to open the door again after you’ve washed your hands. Not good enough for a big place like this.

Over priced food.... nearly ten quid for a cheese sandwich in a tiny bread bun. Chips were burnt and virtually inedible. Very poor value.

Great place to stop for breakfast we had our dog Bella with us so sat outside but it’s a lovely area to sit in, staff very polite and friendly, our breakfast was cooked fresh.

Took a detour to get some breakfast and glad we did! Lovely big sandwich with local thick cut bacon! Very pleasant and friendly staff, the service was a little slow but it was busy and the food was clearly freshly cooked to order! We will return, and would definitely recommend 🙂

Must go! Love the Sunday lunch menu, fresh seasonal ingredients, farm shop collection and the seasonal PYO selection. Family friendly and relaxing place. My favorite is their milk vending machine (£1.50 per litre) sourced from a local farm - bring your own bottle!

Come here for Sunday dinner on a few occasions and never disappointed us yet, beautiful food!

Beautiful farm shop and cafe. Dedicated dog play area

Visited with friends and family. Lovely little place and had a vast menu. Some options available for gluten free. The little one wasn’t impressed with her child menu but she is a harsh critic 😂 Enjoyed food all round. They had forgotten to give us cutlery but no major issue.

Excellent place to go on a weekend. Some great walks over the viaduct and around villages. We had a full roast which was great and not overpriced! Lots of indoor and outdoor seating, play park for children and ok to park.

Clean cafe with good choice of drinks and lunch looked good.

Lovely cafe and farm shop, reasonably priced, good choice, delicious cakes

After waiting over 30 minutes for our food I asked if it would be long, it must have been sat on the side as it came straight away - cold!! My ‘hot’ pork sandwich was cold and the pork was all curled up, the luxurious cauliflower cheese was also cold and so hard my friend could hardly chew it, also the fries were cold. We didn’t have time to reorder so we ate what we could. Definitely would not recommend, we heard two other tables complaining about the wait.

Went to the Balloon Tree today and what a complete disappointment. The cafe was so busy and the staff were very limited and could not cope. ( not the staffs fault but management) The queue of people now have to go into the shop even if you wan to sit outside, which seems ridiculous as the que just kept growing and why have an outside stand if it’s not used??To make matters worse the staff with HOT food and drinks were coming past all these people and kids surely a Health and Safety issue!! Not great sort it out!! Or there will be an accident …The table next to us wanted the umbrella up but the young guy didn’t know how to put it up.. so my husband did it.. basic training??? Very poor the only good aspect were the strawberries.

Excellent place go bring the kids for strawberry picking and bite to eat at the cafe

Very nice place to do some shopping. Fresh fruits and vegetables, milk and many more farm products. Very helpful staff.

Nice lunch and a well stocked farm shop

Very good food but please bring back the fish finger sandwich.

I cannot believe I have never done PYO strawberries before today! They have a variety of PYO fruute, raspberries, gooseberries, strawberries, rhubarb. We went later in the day and u fortunately all the ripe raspberries had been picked but there was ample of strawberries. I took my 13 year old son, who was so enthusiastic and really enjoyed the experience and I have to say the strawberries are divine! It's such a lovely place to visit with play area for the younger ones and place to eat. I think this may have to be a new summer tradition for our family

Expensive but great quality fruit and vegetables

I visited the cafe with friends of mine and was very happy with the experience. I had a full English breakfast, which was lovely. There was a bit of a mix-up with our order, but this was quickly sorted, and we were offered a drink as an apology, which was nice. Enjoyed some cake after - absolutely delicious! They have a great range to choose from and they all looked gorgeous but in the end I went for a cheesecake which was light and yummy. 😊

It's really nice here, the food is great, the shop has some nice things, and the staff are lovely.

£18 for 5 pieces of scampi and a few fries is day light robbery.

Excellent service and delicious food. Our order came out incorrectly from the kitchen but they changed it immediately with no questions.

We found this beautiful little gem after a disappointment in York. A wonderful place, great staff polite respectful and knowledgeable. Well presented in a spot in the country side.

Went in for coffee and cake, when we did eventually get served the waitress was apathetic, the coffee was undrinkable as it tasted very burnt, cake was ok I guess. When we went to pay I said the coffee was undrinkable the guy just chuckled and we were offered a free take away one. Ummm no thanks, we won’t be going back.

Quick, tasty and comfy. I thought that it was very good.

This is part 2 of my review this morning. The 4 stars are for the lovely female member of staff in the shop who I talked to about the disappointing experience in the café and the waitress who seemingly sabotaged my tea! She brought the manager to chat to me - he was equally understanding. Thanks. I felt much better. 🙂

Awful stone cold food, over cooked and overpriced, asked for kids and my eggs to be replaced, they was with even worse. For this price its got to be bang on, not poor quality and badly cooked ! Never again sorry ! The same staff replaced our eggs with worse, this is a bit worrying.

Dreadful overcooked, Stone cold food, eggs awful, replaced with even worse ones, for this price has to be bang on ! Won't be going again never !

Lovely little place. A little expensive but aren't they all these days. Some staff could do to be friendlier so customer service needs a brush up and some training.

Lovely ,Had a Bacon sandwich,Vegan Breakfast,Lighter Breakfast,Hot chocolate ( gorgeous) and 2 soft drinks ,Sat outside as we have a Little Dog , Thoroughly enjoyed everything and Very nice Staff ,Thankyou .

Hidden little gem welcoming staff

Lunch was excellent, really enjoyed it.

Good food cooked badly imo burnt breakfast .. try for yourself but be advised we did request the chef was advised so may be better next time

Had a great gluten free breakfast

Cake was very dry , and not alit of effort put in to making our sandwiches

Came today at 11:30am for dinner. Was shown a seat then told we can't order from the dinner menu until 12pm. Asked if they had another menu for toasties and sandwiches. Was told no and that we can only order light bites at the moment which was about 6 items and basically chips. We left the restaurant and went to the takeaway area that made us toasties. Found it very odd and awkward. The service at the takeaway area was a bit chaotic and we had three people serving us for some reason. Not worth the hype and would rather go elsewhere.

Milk vending machine is my main goal but there is more bout this farmshop. Never tried food though. One day.

Most tasteless disgusting soup I’ve ever had and way too expensive. Service was terrible as well the waitress seemed to be on a different planet. What has happened to this place it used to be good !!!!

Well, this little location surprised me. Food is outstanding, staff very pleasant and atmosphere nice.

Friendly staff and efficient service. Relaxed atmosphere with lovely lunch menu yorkshire produce. Farm shop good selection

Too overpriced. The kids meal was so small and they got the wrong order 😑. The service wasn’t bad but I had to wait 40 minutes for a cheese sandwich. There weren’t enough vegetarian options either. People that were seated after got their order first, while we were hungry. 2 stars is me being generous.

Food is slightly overpriced for the offering

Husband and I have just been to the cafe for lunch.It was such a bad experience. Ordered 1 Bacon bun , 1 Rarebreed sausage bun a portion of Skin on Fries and 2 teas which cost us £23. 90... I asked the waitress what rarebreed sausages they were her answer was "there just normal ones". When the food arrived the skin on Fries were normal fries no skin on them questioned them and I was told they were right. They had to be returned as they were cold did replace. The sausages had been sliced in half to be refried,the bun I couldn't eat as it was dripping in fat and the sausages were cold.The Bacon bun not too bad just burnt Bacon.. Never again !!!...

Delightful, stop off on journey, with cafe, shop, and lots of fresh produce for sale.

I have just had the worst chicken sandwich from the balloon shop that I have ever purchased anywhere. At a cost of £3.95 and there was no tomatoes or egg on this sandwich, it had so much lettuce. The girls where too busy chatting rather than focussing on what they where doing, who is managing these people. I feel completely robbed

Delicious 😋 breakfast lovely place

Havent been in the cafe but the shop has a good choice of Veg, home made goods, bread, cakes etc but as with all farm shops its expensive.

Well, I feel I will pay a visit again

Love The Balloon Tree they have a good selection of fruit and veg, the farm shop is great and I have to say their Steak Ale pies are delicious, the best pie I've ever tasted the beef melts in your mouth, as does the pastry, and their Cafe is just delicious every thing I've had has been lovely, andi try to visit regularly, as I love their steak ale pies well recommend truely you won't go anywhere else, I've tried but I return

Kids loved the outdoor play area. Food and drink is ok - we ordered teacakes, would have been be nice to be offered jam with them as an option, would personally prefer a stronger coffee too.

A lovely cafe to break up a journey with a good farmhouse selling a great range of food and drink

Only visited cafe and shop. Both highly recommended.

Very disappointed with the food. Considering eating out is not cheap these days they need to do better. I had a posh fish finger sandwich. Two small, cold ,very dry pieces of breaded fish and 1 lettuce leaf on a large toasted bread bun with cold, very dry chips. Poor. Won't return.

Another superb visit to The Balloon Tree. Staff could not help enough or be more attentive and then the Sunday lunch was excellent. Nice pink rump of beef, just how it should be in my opinion. Massive portions, but still managed desset. Great as always.

paid £7 for a bacon sandwich, slightly buttered bun with 2 of the thinnest slices of bacon i have ever seen. for £7 i expect thick bacon and plenty of slices of it. might as well have gone to mcdonald’s, much better there. shocking really, feel like i’ve been robbed

We have visited The Balloon Tree many times on our way to and from our holidays in Sandsend. We felt it was a special part of our break. Sadly, the most recent visit may be our last. We arrived in the hope to order breakfast on the morning of 28th December. We queued for approx 10 minutes to be greeted by a very flustered host who was extremely stern when we asked if we could still order breakfast. Her reply was a rather rude..you're only just in time. Then a young lady took our order for drinks and breakfast but after about 20 mins still no drinks. We received them after asking their whereabouts. After another 35 minutes still no breakfast!!! We asked yet AGAIN and then about 5 mins later the breakfast arrived. The food and the plates were cold and to be perfectly honest it was inedible. My husband's full English breakfast looked burnt and my vegetarian breakfast had items missing. When we informed the "host" about it her reply was..What ??? It's all cold ??? Do you want it warming up ? By then my husband had lost both his appetite and patience and we asked if we could pay for the drinks and be on our way. Whilst the cashier was very apologetic and polite and professional and did not charge us for the drinks we would have hoped that her pleasant manner would extend to all the staff. The food is generally excellent although we have seen a decline in both service and food over the past year. I was hoping things would improve in the Farmshop but unfortunately not. There wasn't a large amount of gifts or fresh produce to choose from. It basically looked like there was a closing down sale on. Whilst I normally buy all my holiday gifts for my family and friends and lots of lovely fresh food for us, I came away with a jar of pickles and a couple of pies. Although there was an extremely helpful and pleasant young man who assisted me with a smile and excellent manners. He is a credit to your company. I do hope things will improve in the future as The Balloon Tree is a little gem.

Lovely fresh, local fruit and veg, an interesting deli and a very good cafe serving "home made" products.

Lovely atmosphere and super friendly staff. A little on the pricey side but good quality. I had the curriwd cauliflower soup with a roll for £7.50.

Went with my wife. I had shepherd pie, my wife's vegetarian Christmas dinner. £36.45 with coffee and soft drink. I was disappointed with the shepherd pie. It came with 2 roast and one parsnip and a bread bun. I pointed this out at the counter when paying. The polite girl pointed that other had given the same feedback and the chef didn't won't to alter the dish . I won't rush back when they don't want to listen to feedback. Obviously making to much money. Christmas dinner now £17.99. deans is better value and when you give feed back to improve menu they listen.

this place is a must go to place for food. Service exceptional, food outstanding and spotlessly clean.

A must visit cafe when on a visit to York for my family. On every occasion we are always met by friendly and polite staff. Set in a beautiful building with plenty of natural light the setting in the countryside makes for a very pleasant and relaxing atmosphere. Really tasty breakfasts which are very filling and a great start to the day. The cakes also look very tempting but i’m yet to try those. This location also has a very well stocked farm shop on site.

Love the self-service, fresh milk machine outside.

Narrow selection and a bit pricey..fyi there is no garden center here

Pleasant, clean and good variety. Typical farmhouse cuisine.

As regular customers to balloon tree , we feel that the standard of food is dropping . The toast on our breakfast was thin and burnt , not at all like the usual haxby bread which was so delicious . Really hope they can improve things as it was our favourite place to go .

It's really nice but service is very slow at times. Sometimes, food doesn't come and eventually have to cancel. No dogs indoors and heaters not working outside... Stay away in winter.