Based on 2.264 opinions finded in 2 websites
Based on 2.264 opinions finded in 2 websites
Nº 196 in 288 in Welwyn Hatfield
Nº 27 of 39 Other cuisines in Welwyn Hatfield
Opinions
They spent a fortune on the PR with money off vouchers. we went for the very first time. 15 minutes to speak to a waiter, and then it was because I had to get him. Sticky table. Nearly an hour to wait for the food. It is a Marsten's pub NO PEDIGREE - pathetic. The food was incorrect. The roast spuds were not roasted, carrots were cold. Only 3 staff in the front for a nearly full house. We had a concert to go to and were just about to walk out when the food arrived. It was all rubbish,
Willam O . 2024-10-21
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Nice staff lovely restaurant and great children’s corner. The food was good but could be better. Child’s pasta so small like tiny portion and pasta is cheap. The kebab and pitta was tasty but onions and pepper need to be cooked just a load of raw thick onion and Pitta too thick. Could be a great dish but no chef put that together. Really like this place just wish food better as it’s not a cheap place. Needs more thought.
justhonest2 . 2024-10-21
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Nice food, but needs more staff when busy, one poor waitress during to cover the whole restaurant meant our table wasn't cleared and no time to even order any puddings as after waited ages to try and get served. Need to prioritise if you want to be a table service restaurant or an order at the bar restaurant. NOT staffs fault at all, just not enough of them to deal with a busy restaurant.
Richard Cutler . 2024-10-20
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Good food, really good service, good value. Very child friendly.
Matthew Robinson . 2024-10-20
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Great food, nice bar safe cowboy burger was amazing
Ben Brown . 2024-10-19
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Years ago: Great carvery meals. Better than Toby Carvery and at a significantly lower price. So I gave it 5 stars. But then they gave up the carvery and now it has zero appeal. The last time I went there, I tried an Xmas meal, a bit like what you might end up with on your plate from a carvery. It was simply awful, so I am downgrading my rating to 2 stars. Prices have gone through the roof, also.
Art D . 2024-10-16
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They have amazing food when I ordered a cowboy burger it came in around 10-20 minutes and there were 4 people the service is truly amazing as well
Ossie Johnson . 2024-10-12
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I went to the Bakehouse with my partner for dinner and we had a lovely evening! So much choice on the menu and the food was delicious. Nice cosy setting and all the staff were very friendly and helpful. We plan to go back soon to try the roast!
Katie579 . 2024-10-05
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Had lunch with the girls and a few drinks. Great service the food was great and the drinks were such a good price. A special thank you to Becca who looked after us from start to finish and truly went above and beyond. Perfect little afternoon treat will definitely be returning.
Danni Miles . 2024-10-04
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Lively pub, friendly service from all the staff, excellent selection of drinks! Manager behind the bar helped me choose a delightful gin when I was having trouble deciding!
Quest64373156515 . 2024-10-04
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No Pedigree in a Mrsrons house! 'Nuff said.
Chris Whalley . 2024-09-27
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There were 13 of us and I gave details of our pre-order. Prudence was fantastic is organising everything. The food was excellent and wait time was minimal. Thank you also to Becca, Beth and Harriet who were friendly helpful and couldn't do enough to help. I would happily recommend the Bakehouse to friends. All of our party were really happy with their experience.
john savill . 2024-09-20
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Great customer service,food was good and great value for money. Will be returning. Shout out to the kitchen staff for the great quality
Chris W . 2024-09-18
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The food was absolutely amazing I think the chef name was Barrie, cannot be sure but my gosh the mixed grill was so good! was done to perfection. I will definitely be back! Also the lady who took my order was so polite think her name was becca was so polite
Emily Williams . 2024-09-13
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It’s the perfect place for a casual, enjoyable night out with friends. Whether you’re coming for the drinks, the food, or just the relaxed atmosphere, you won’t be disappointed. I highly recommend this pub for a laid-back weekend hangout!
Andrei S7R . 2024-09-10
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Absolutely great service, brilliant atmosphere and friendly and polite staff
Paige Catherine Avis . 2024-09-07
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I like the Bakehouse, outside of the city centre, relaxing place, nice barstaff...but to be honest haven't eaten here for a long time, but when I was in the area and ate here the food was always good, so cannot see any reason why that would change
Phil Smith . 2024-09-04
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Soulless pub with food that's not great and served in driba and drabs Staff are friendly Garden is big so can sit out in summer. Dog friendly.
G . 2024-09-04
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In there a lot great beer food is value for money had fish and chips excellent great service aswell really like the 2 pints for £7
Ian Burrows . 2024-08-31
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Food was very basic quality and expensive for what it was. We arrived on a Friday at 7pm and they had no steak, no fish and no seafood. The menu is quite small and this left us with very limited options. Would not recommend.
Louiza Chronopoulos . 2024-08-30
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Came with my mum and 2 sisters today for lunch,excellent service, great food,a lovely young lady with a pony tail served us,didn't get her name,she was absolutely wonderful,nothing was to much trouble.come here quite a lot and always have great service. Thankyou. 😀
diane twomey . 2024-08-28
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Stopped in for a drink, had an ale that had gone a bit vinegary, other than that it seemed like a decent standard pub. Plenty of outdoor seating too.
Nick . 2024-08-12
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Good food, good range of draft lagers
Andy Crellin . 2024-08-11
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Service very poor, food quality terrible! 2 x baguettes & chips chicken was such a small quantity in each one barely any and it was a crispy hot dog roll! extra cheese on chips (a tiny sprinkle) 2 x drinks with the longest serving time! 40 mins for food and the place seemed quiet. £30 bill - McDonald’s would be a better option!
Cheryl B . 2024-08-10
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It's an ok pub, but expensive for what it is. At certain times you can get two beers on offer for £7, which is good, but then a pint of pepsi max costs £4, which seems a lot. Food wait times can be pretty slow some days, but fine others, if you're just getting bar snack type food (fries, chicken bits etc.) Good location near a number of offices, but it's also on a traffic junction.
Charlotte Kemp . 2024-08-01
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A really good pub and reasonable priced food. Often come here for a few beers on rest days. Staff great and friendly. Have eaten here with family and no issues. Would recommend.
William M . 2024-07-27
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Very comfortable, staff pleasant and efficient. Will definitely use it in the future
Simon Nixon . 2024-07-23
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Great food and lovely drinks, great service from Evelyn and Beth as well.
Alfie Harrison . 2024-07-13
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The two female staff who was there on 10th July lunch time was very polite and helpful and nothing was too much trouble and always welcomed with smile
Kevin Carolan . 2024-07-11
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Lovely food, good beer selection, nice bar staff
Mark Wesley . 2024-06-29
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Very tasty veggie chilli. My husband had mac and cheese with spicy chicken.... also very tasty.
Sue Ashforth . 2024-06-13
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Meh ! Could be better..menu items not available.. drinks ( cocktails ) not available. Service slow. Food tasty though.
Benjamin Eagles . 2024-06-12
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Slow at bar, and online ordering a waste of time, as we had to chase up drinks at bar, but food order was quicker and food very nice. All orders correct despite big group.
Liz Gormley . 2024-06-10
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We had a nice night at The Bakehouse. We had taken the 30% discount code from the website and applied that a lot. Polly was great behind the bar. I like that they take cash. I thought that, even discounted, the wings starter was a bit steep but the bigger mixed grill was wonderful. There was a six inch chip on it ! The parking was good, but I don't like having to put my registration into the computer. I would go back, though perhaps not so often as I don't live in WGC.
Nelgumford . 2024-06-09
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Brought the family as new to the area. We had a great meal and the staff were friendly and accomodating. The Kebabs are delicious and my kids loved the hot dogs. We will be back.
Peter Flaherty . 2024-06-09
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We had a wonderful time. We came with our 2 year old son, as we were out and wanted somewhere we could call in without a booking. Ordered food from the kids menu and the size of the meal and quality was brilliant. Our son ate everything and the staff was incredible with him. I'd like to call out Shane in particular, who served us was very attentive with him, made him laugh, offered him crayons and an activity sheet to draw on. All round fantastic experience. Thank you.
Dave S . 2024-06-07
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Loved the atmosphere with the dj and music. But upon getting drinks and food the bar didn't have enough people to serve and this took a while. Once the order of our food was in it took ages to get and eventually a staff member came out and asked us if we ordered food I said yes and she said our nachos have gone to another table but we will get another and our mains and it was all due to the table we were sat at didn't exist. Overall experience was ok food nice but service needs to be
Melanie Arnold . 2024-06-02
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Absolutely enjoyed our time here as a family restaurant I cannot recommend enough. Lovely little play area inside and out. Kids activities on back of menus also which was a plus side- usually need to bring a device for kids but do not here. I'd also like to shout out to the staff me being me forgot to mention allergic to tomatoes (it's a new thing) Food came out but they took food back without no complaints and Cooked without tomatoes for me. Thank-you. Kids loved every minute. Very good for pricing - clean also Thank-you will be coming back again. All friendly staff Table 11 1/6/2004
Louise Hicks . 2024-06-01
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Nice pub food and good portion sizes, can order from your table. Good service and staff are friendly! They have pool and darts and music on the weekends, next to try the quiz on a Thursday!
Hannah B . 2024-06-01
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The venue was quick to facilitate a late booking for 2 so that we could eat before our local show. The food was great and arrived quickly! The atmosphere on a Friday night was a little boisterous for our taste but we recognise that people were enjoying themselves and no trouble was caused.
Alex Ryde . 2024-06-01
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Went there for the first time today bringing my 2 visitors from Canada for a local pib experience and they did not disappoint! First point of contact from the staff was Molly who was absolutely brilliant. Always smiling, very approachable, and conversed with us where she can. Later on Shane went around different tables checking the customers which gave one of my visitors a chance to talk to a local. I had the fish and chips and it was huge! The serving was so big, definitely worth the £13 I paid for it. We also had the steak and ale pie plus the chicken tikka masala which were both delish! Place was clean and tidy no uncleaned table left for the new customers to find upon entry. There is also outdoor space for eating and an area for people who smoke. Billiards/pool table and darts available and a wee kids corner around the back part looked good as well. Will definitely come back again. Just to say that your efforts of reaching out to locals via your leaflet with a 30% off voucher worked. That pushed me to try the place. Well done to the team.
Jake UKRN . 2024-05-29
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Food was ok, bit pricy but enjoyed our afternoon there.
sipukka . 2024-05-28
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The food has really come along. Been coming here since the opening of the bakehouse and right now under the management it is under we can rightly say its the best it has been
Gemma Mead . 2024-05-27
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Came in to the pub tonight, had Shane serve us all night he bought up the atmosphere and kept us in the pub. If it wasn’t for him and DJ Freedom we wouldn’t have stayed. Thanks Shane and Dj freedom for an awesome night.
Kelsey . 2024-05-19
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Good place to eat and now know not to use the app
David Lindsay . 2024-05-16
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Booked a table, got there, provided details, and was told we had to prove our booking by showing an email. It turns out they had given our table to another larger party. I would give zero stars if I could for this reason alone. The food itself was naff.
-H- . 2024-05-13
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Very good quality and choice of beer..Nice atmosphere, great after refurbished. Very reasonable price for drinks compare other places around this area.
Vitaliy Y . 2024-05-08
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Have just spent a lovely couple of hours here having lunch with family. I had the best cheeseburger ever. It was juicy, well cooked and a delicious burger sauce. Chicken tikka and a hotdog were also very well presented and good sized portions. Followed by rocky road sundaes all round. I would highly recommend this place. The staff were very good, the young lady served us and was delightful. Will definitely return the next time I am visiting family.
Tomi Herrington . 2024-05-04
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The staff were friendly , food came out very quick and was great. all my volunteer's loved it we will be back. Steve
chloe Carolan . 2024-05-01
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A decent pub with a lot of food options and good prices
Robert Dixon . 2024-04-09
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Excellent food and service. Sunday roast was lovely as are the burgers. Good size menu. Staff are lovely too. Xxxxxxxxxxx
fluffyduck1977 . 2024-04-07
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This place was very standard, no bells or whistles just pub food, again nothing too extravagant and food quality was average. There was a decent little play corner which kept the kids entertained. Wasn't the cleanest place. Several tables were dirty when we came in which eventually got cleaned when we asked them to. Staff were pleasant enough but they were mainly stuck behind the bar so didn't see much of them. Overall very average, not somewhere I would return to unless going for a pint in the area.
Neil Rogers . 2024-04-06
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Ruth has looked after us incredibly well, bringing food quickly and checking on us several times… to make sure we had everything we needed. She’s been accommodating and friendly throughout. Very impressed.
Michelle E . 2024-04-05
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friendly staff, accessible pool and darts equipment and affordable drinks, would highly recommend! One of my, and my friends favourite local pubs, always good for great bevs and always a respectable clientele 👍🏻
xSupratik x . 2024-04-02
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love the pool and the darts here, staff are super friendly and the food is really good price for money. five star experience:)
Emily B . 2024-04-02
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Excellent service for drinks and great game of pool and darts. Good for a couples evening out or a game with friends and family.
Josie N . 2024-04-02
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Really nice family pub! Definitely go there again
Andy . 2024-03-31
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This has become our "local" for meeting for a few drinks and sometimes lunch over the past few months. Staff are always friendly and welcoming, atmosphere relaxed (we are always here during the afternoon), location perfect for us to get to. Love the booths for privacy too. Good service & food.
Voyage31079296424 . 2024-03-29
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Attended bakehouse for early drinks and a bite to eat and our server molly made the visit. Very warm and friendly upon arrival/ ordering drinks at the bar, and as we had never been before she guided us with where’s best to sit etc… people forget the impact of friendly staff and molly certainly made the experience. Good music, lovely atmosphere and reasonable prices. Definitely recommend.
Emily C . 2024-03-24
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Excellent service & food was great (except no sirloin steak available)
Steve Lovejoy . 2024-03-23
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A nice gastro pub. Good menu and a big selection of drinks
Ross . 2024-03-22
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After my last positive visit at the Bakehouse, I went again and took friends this time. I was pleased to see friendly, approachable staff once again. I was chatting to Prudence and Molly behind the bar who told me about the different deals on drinks. They were both brilliant and the atmosphere in the pub was brilliant. The pub was busy but everyone, including my friends, were served quickly. I travel around Hertfordshire for work and I'm always looking for a nice pub to go to; I will always keep the Bakehouse on my radar when I'm in Welwyn Garden City!
James M . 2024-03-22
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We came on a Friday night for the DJ. Music was great and the staff were all very friendly and welcoming. Had a lot of fun and will definitely be back soon!
KayleighMai16 . 2024-03-22
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Booked a table for two for Mother’s Day lunch at The Bakehouse in Welwyn. Jack was our host/server and he couldn’t have been more attentive. We were able to change to a quieter table and having placed our order we were not rushed with any of our courses and nothing was too much trouble. We both enjoyed a superb 3 course lunch, quality and quantity were amazing for the great price of just £21.99. We would certainly recommend going there.
Tracey J . 2024-03-10
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Review updated March 2023: Unfortunately my review had to be modified after a less than average experience last weekend. We booked a table for lunch on a Sunday. Before we were seated the waiter asked us what we wanted to drink which seemed a bit too quick. We asked to see the drinks menu first. I ordered the drinks at the bar, which was wise because it took a while for him to come back. As we weren't in a rush we ordered starters first. We ate them (sharers were good but overpriced.) it took a long time for the waiter to come back to ask us our mains (the pub wasn't very busy) which meant we had to wait an hour and a half between our starters and mains! Having 2 children, that was far too long. The Sunday roasts were not great, the chicken was very dry. Not a very nice experience and frankly we won't be back. It's a shame because the pub itself is nice and the variety of drinks is interesting.
Amel M. . 2024-03-10
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I won't use again due to parking scam. I wonder how much they make from that?
Derek Healey . 2024-03-06
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Good experience. Friendly staff. Food good, good selection
Colin Baker . 2024-02-27
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The lady on the till was so lovely and accommodating. We have had a lovely service throughout our visit. And the food was delicious.
Nicole Kilby . 2024-02-27
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Guy was very helpful and all the staff are too There have two pool tables and jukebox and dartboard and every Friday there have a dj on and it is good
Zoe J . 2024-02-25
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This is my regular and honestly it is one of the most homely and welcoming pubs in Welwyn. It’s a great place to chill, get a pint and have a chinwag with ur friend. All the staff r really friendly and they also always have a DJ on Friday nights for those party animals 😎
Rosie B . 2024-02-24
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Even though the pub was not full the atmosphere was good. We ordered our drinks and found a table to order the food, the people behind the bar were attentive and very welcoming. The food arrived and it was much tastier than I expected for a pub chain. I would definitely go back for the food and the excellent service
Philip Sawyer . 2024-02-21
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I visited The Bakehouse for a Brush Party event. I ordered a meal, which arrived promptly, was tasty and was good value. The staff were friendly too.
Lisa Beavan . 2024-02-15
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Excellent service, food and atmosphere. Vegiie chilli is the best. We also come to quiz nights which is always a brilliant evening. If you are thinking of booking... do it
Daydream42957992892 . 2024-02-13
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The bakehouse is a great environment for friends and family! Very welcoming and a great atmosphere. Sarah behind the bar was amazing, excellent service and brilliant with the guests. The food and drink deals are fantastic, very affordable and I would highly recommend. Il definitely be back soon
Amy T . 2024-02-12
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Used this whilst my EV was charging. Friendly staff and lovely establishment. Liked how it was a modern pub setting with pool and darts areas available making it more of a traditional pub. I would certainly visit again in the future if in area.
Andrew Fisher . 2024-02-08
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Went to the Bakehouse with some friends one night. Great venue and staff. Very happy with the service, food and drink great too. Will be back soon!
Matt_wren19 . 2024-02-07
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Great pub, staff are super helpful. Great sports area, the new pool tables and the two darts boards are a plus for the pub. Food is also great here. New menu is fantastic.
Ash Ellis . 2024-02-01
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Amazing customer service all the staff were very friendly! I also thought that the roast came in a short time frame and was delicious! i also had a few drinks which were good too. Overall a very good experience and would definitely go again!!
Chloe M . 2024-01-29
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This pub has a great atmosphere the staff were all so friendly and helpful! The food was amazing and good price for it too. Service was quick and me and my family had a great time
Ruth M . 2024-01-29
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Great pub with an excellent choice of food and a large food area, it also has a separate area with pool,darts and TV which is excellent a great spot for a good afternoon.Excellwnt pint and great service from guy and the staff. Recommend it highly
martinsQ7421XV . 2024-01-29
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My daughter and I popped in for a 'cheeky snack' before going shopping. The staff were lovely and our 'snacks' were delicious 😁
Helen Fuller . 2024-01-27
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Food is great and good portions Drinks great Staff polite and friendly and chatty Make you feel welcome Great seating area for food seperate to sports area
PLD E . 2024-01-25
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Love coming to the bakehouse ! Great vibe, friendly staff, food, drinks, great location. Finish work, few drinks in the bakehouse, continue to London :)
Will C . 2024-01-25
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Great atmosphere and staff very kind and helpful. Had lovely time and will definitely be back. Looking forward to the drum and bass night
Explorer538250 . 2024-01-25
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Staff were super helpful and attentive to our dietary requirements. Also, we had 2 children with us (8 and 10), the 10 year old ordered from the adults menu. But staff realised there were 2 children and only one kids meal - so came over to check they didn’t miss anything. That attention to customers is rare in pubs, so we very much appreciated it!
Hannah Waddams . 2024-01-25
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Amazing food and service I would highly recommend. Also great value for money. I have planned my next visit already and can't wait to go back.
Emma C . 2024-01-23
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I had a great experience at the Bakehouse Welwyn Garden City. The food was great, it was reasonably priced around £12 for a chicken burger & fries, however the service stood out amongst all. The staff were friendly and welcoming, and nothing was too much...
James M . 2024-01-22
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Enjoyed a couple of drinks and some pool. The burgers looked tasty. Unfortunately i had already eaten. Try burgers next time.
eugenekQ2618KG . 2024-01-22
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Love these juicy burgers here! Along side with a great tasting beer served at the perfect temperature Highly recommend!
Mark B . 2024-01-21
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Had a beer and a burger. Well worth the money and it was on offer. Love the pool and darts being in the same area too. Well done guys I will be back.
Peter . 2024-01-17
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Bar staff are friendly and service is impeccable
Darren Wakeling . 2024-01-17
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Had an amazing burger here and a beer as a deal. Kids had good sized meals and the wife was very happy with her steak. Team are very friendly and nothing was too much trouble. I see they have an area specifically for dad's and...
OnAir28230118088 . 2024-01-16
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It okay for a quick bite to eat
Greg maxwell . 2024-01-09
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Christmas Day dinner food was very good with good customer service from our waiting team member. Our only criticism was where we were sat. 5 adults given a table in the children’s play area, there was no atmosphere this end of the pub, no Christmas...
201Rad . 2023-12-28
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Wanted a change from cooking on Christmas day so decided to have our Christmas Dinner at the bakehouse, booked for 5 of us and glad we chose here. Food was on point and came out in a timely manner. Staff were extremely friendly and accommodated to every need. We will be returning 👌.
Chris W . 2023-12-25
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I love coming to this my local pub great location great venue came on Friday before Christmas for Christmas lunch pre booked lovely decorated table and well looked after by the lovely staff food was fantastic could not fault the meal in any way the...
AndrewR167 . 2023-12-23
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Can't rate food, didn't have any. If the others are anything to go by I'd imagine it's good. Just a night our with work mates. Nice atmosphere, decent beer selection.
Chris Nation . 2023-12-22
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We had our Christmas Party at the Bakehouse on 15th Dec and the whole experience was fantastic from making the booking through to the overall night itself. the staff were so helpful and the service on the night was great...I don't think anyone was without a drink for any time at all! We also had a warm buffet which went down a treat and was very tasty. To top it all off they have a disco from 9pm which meant that we could then dance the rest of the night away. Perfect. Thank you Prudence and team.
Gina Allen . 2023-12-22
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Stopped in for a pint. Nice, friendly, people. Good looking food menu so may have to stop by and give that a go.
Bill Penberthy . 2023-12-20
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Reserved for a Saturday but due to illness we moved it to a Tuesday so very quite which is a plus. We came with my toddler so wanted somewhere he could play which was great. Mum had an issue with her food but otherwise all food was nice.
Debbie Alleyn . 2023-12-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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UPDATE - the response you see below is clearly to try and save face as this is in the public domain. 6 months has passed and despite multiple calls and emails to the email address Doug details below. We have not received our refund. Doug is a scammer. DO NOT BOOK THIS HOTEL. Me and my family had a stay booked in May but unfortunately had to cancel because the restaurant was due to be closed due to a change in owner days before our trip. We were promised a refund, several emails and phone calls to the owner, Doug, who each time sweet talked me and told me he was going to transfer the money. It has been 2 months now and I still have not received my money back. It is clear I have been done over and fobbed off so unfortunately we are now having to pursue a case with the small claims court. We were planning on visiting later this year but definitely won't be now, customers lost. By the looks of things we aren't the only ones who have had this type of treatment!
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Tall and light brown skin barista lady was so rude and service hella slow. Don’t bother. What a joke. She was super slow and hasn’t got a clue how to operate or run the place although she looked like someone senior. Hire someone who can actually manage