The Arnold Machin in Newcastle-under-Lyme

Our intentions were to go to another local Wether spoons but this is closed for renovations. Sat at a unclean sticky table as we had no choice. Had to literally ask where are my Crisps as staff too busy dancing about to pay any attention! Then we received the wrong ones but would of waited ages to get proper ones. Staff spilt a shot over my Dad which they will be billed for if the stains don't come out. Food well Dad enjoyed his but my food was cold. Disgusting they had no Mayo at all and the Tomato sauce was rebottled. Chips were that hard I had to soak them in Vinegar to make them edible. Day light robbery for a bit of cheese. Won't come to this Spoons again and went to another after so to keep our sanity. Never again.

Lovely place to visit, staff very hard working, we have a great time and have many more new friends, well recommended, keep up the great work and Hospitality, Merry Christmas and a happy new year to all who visit.

Good pub food ,good price and cheap beer and always good and friendly service

Cheap good quality tasty food and hot drinks and free refills. Interesting mix of people and friendly atmosphere and comfortable seating.

I visited Saturday 12th October in the evening to find out the four draft beers that were on two of them were available. 3 of us had a pint of the same type and it was all cloudy, obviously the end of the barrel. We gave the beer back to the barman and asked what was up with it. In the end they did give us another drink, which we appreciated, but was disappointed in the lack of beer variety available. We have visited the Hanley and Biddulph branch before and both were very good, plenty of choice, but been to Newcastle branch a few times now and each time there's been something off.

Not too bad for the start of a dirty night out.

Definitely one of the better Weatherspoons in our area.

Nice Spoons, had dinner and a drink while in the location for work. Was good for me as a solo traveller.

This was a great pub for lunch, with a nicely styled design! This is contributed to from the features along the wall and the note symbols at the counter, which is stylish in itself. I had a tasty Tuna and Cheese panni although it lacked as much mayo as should, seating is fine and the toilets were clean.

Went in on a Friday night and it was buzzing with life , the place seemed clean and the staff were friendly and on the ball getting drinks served out quickly . Definitely visit again

Visited many times for breakfast and is always OK for the money. Could do with being served hot rather than just warm enough to eat.

Does what it says in the tin, lovely building with cheap food and drink,

Maybe one of the better spoons I've been in venue wise, stairs are still miles away. Even tho was super busy staff were efficient and consistent. Not great food but typical for a spoons I suppose.

Could be faster, but still better than most places I visit

Wow this place has went downhill. One of the worst breakfasts I've ever eaten. 11:20am and the breakfast came to the table over cooked and clearly been placed on a hot plate. Drunk customers milling around remembering it was 11:20am and plates left everywhere. Took breakfast home for the dogs and they even refused to eat it. I'd rather eat my own leg. Definitely won't return.

Good welcome and special 🍺 good value for money 💰

Chips cold, no mushrooms atmosphere crap 1 person serving won't rush back stoke better

I like to go before 12.00 for the traditional breakfast less than a fiver and a pint of guest ale

Its cheap and cheerful. Took quite a long while to receive our order (both food and drinks) to the point that we ended up fetching drinks 25-30 minutes after placing the order

On arrival all empty tables were full of dishes and dirty, we asked a waitress to clean out table, her reply was "when I've got time" she then charged over to me and my little girl slat all the plates together, ignored me when I said thanks and did not return to clean the table. This same waitress was rude again after this incident. We won't be returning. Food basic and dry. Only decent thing about the visit was the famous spoons drink prices!

Drinks before attending a wedding

Relatively quiet place to drink. Always have a quiet one. Enjoyable.

Very nice, friendly, happy staff. Quick service . Clean toilets. Fabulous building. Would visit again if in the area.

Had one if my best ever Weatherspoons Breakfasts here!!

Wanted somewhere quick to eat with the family. Ordered steak - no steak. Ordered chicken - No chicken. Was then informed at 8.15pm that we had to leave before 9pm and we need to order quickly. It took 30 minutes for the food to arrive. 5 mins after the food arrived we were reminded by doorstaff again to hurry up and leave. Absolutely ridiculous, I'm a big weatherspoons fan but this was the worst I've been to. Due to no fault of our own it was over an hour for the food to arrive.

American girl behind the bar best this place has to offer! Good on her being so far from home with a smile on her face… Elouise i think her name was

It's a Weatherspoons at the end of the day cheap and cheerful could do with a bit of TLC to the inside as it's getting a bit dated needs brightening up but it's ok.

Not serving food till Saturday awful barman no toilet roll and dirty toilets .get a grip witherspoons, was told I couldn't smoke outside ! What ?

Fast service and beer bought to table as I'm on crutches

Tom was great. Super attentive and really chatty. Great service

We had the Large Ramen Bowls which are new to the menu. They were fabulous in terms of taste including the spicy broth. I'm a big eater and I was full afterwards! We paid extra for poached egg and chicken breast which were both reasonably priced. £8.52 and a pint of beer/lager is included, even the expensive ones. Magical value. Wagamama Ramen Bowls are priced at £14. The ones here are a fraction of the price and virtually just as Good!!!!!!!!!! Gotta try them!!!!

We had the Large Ramen Bowls which are new to the menu. They were fabulous in terms of taste including the spicy broth. I'm a big eater and I was full afterwards! We paid extra for poached egg and chicken breast which were both reasonably priced. £8.52 and a pint of beer/lager is included, even the expensive ones. Magical value. Wagamama Ramen Bowls are priced at £14. The ones here are a fraction of the price and virtually just as Good!!!!!!!!!! Gotta try them!!!!

Have been to this Weatherspoons quite a few times and always found it to be worth the visit, great food and usually very quick service.

Thr Arnold machin, what to say... food sub par and the beer isn't too much better(since they got rid of heineken).... the reason I put 2 stars for the atmosphere is because watching the bag heads and the commotion is entertaining... but it's spoons isn't it, it meets expectations and cannot fault the breakfast in the slightest, cured many hangovers

Very upsetting about the halloumi change, sorry

Nice place to eat, service was excellent and fast delivery

the service was good apart from the waiter, (bar runner) who was ginger and made me feel like i should not have been in the pub, he was very rude and made me feel very self conscious and that i should not have been there.

It's a great place for cheaper meals out and to take the family out on the cheap. Recommend it and nice hot chocolate.

Great quality food and drink and amazingly priced

In stark contrast to my previous Wetherspoon experience, the staff here were extremely pleasant and professional - not least, Harry, who was very helpful, friendly, and polite... Cheers! 🍻

Went in breakfast and a pint breakfast cold table dirty

Unfortunately I paid for a gourmet steak but only got a basic steak with an add on sauce. When I complained the response was so good, sorted immediately, offered free dessert, which I didn't need, but lovely to be offered it. Apologised three times, impressive customer service. Lovely member of staff.

I had a sirloin steak, gourmet style. With the trimmings and one of the beats steaks I've tasted.. Drinks were good as you could get alcoholic drinks as part of the deal 👌✌️👍

The meal was very good, we had fish and chips

Nice staff nice food and quick service 👌

Couldn't fault the food First ever miners benedict, but won't be my last 😋

Not as nice as other Wetherspoons of which we are great fans but this one doesnt make the grade. Service is good but food didnt match up to others and layout isnt very welcoming.

Love wetherspoons, always great value for money, whether eating or drinking.

Great breakfast nice atmosphere

It could have been cleaner, but I have been in worse

Lovely meal...served on a hot plate.

Great place for alcolics and those nipping in for a quick slash while wandering through Castle.

Called in for a drink, would have had food but it was too late in the afternoon.

Football pub stop. Good prices wide range of beers.

Extremely polite and friendly staff. Really good prices for my drinks and my food was also really nice

Usual Spoons. Good value nice atmosphere.

Sat in the centre seating isle, there was a disgusting smell of stale urine, reminiscent of old folks homes. Then I remembered that last week that section was coned off to stop anyone sitting there. Disgusting, it wants a total refurbishment.

As ever, great prices nice atmosphere

Cold pizza and chips are loaded with lies! 😭

It's probably the nicest Spoons out of the ones in the SOT/NUL area. Food was as good as Spoons food can be expected to be- cheap and cheerful. Staff were friendly and service was quick but marked down by a star as the disabled toilets absolutely stunk of stale urine. In hindsight I should have probably mentioned it to the staff as I'm sure it would have been dealt with. The atmosphere was standard Spoons really. Quiet and people keeping to themselves.

Came here first thing on a Sunday morning for breakfast as we were attending an event nearby, the food came out pretty quick however it was only slightly warm as if it had been sat for a bit and the bacon was burnt, was in a rush so wasn't able to speak to staff about it, I wouldn't return if I was staying local again.

Another top location spoons. Normal stuff to suit your pocket

Very cold no heating on and the food was awful

Nice gathering place , portion of food just right

Food tasted good but both our breakfasts were luke warm, needs to be hotter.

I've been barred from a few pubs around alsager, mainly in my 20's, when i was abit antisocial. I havent been barred from anywhere in years but, I'm barred from here and for absolutely no reason at all. None of the staff know why, the manager has it in her head that I have done something wrong. I haven't at all, I'm the most placid person that there is, I really want to know why! If any of the staff could let me know thar would be great! I spend three times more than the £90 suggested below,every time I go in there on the fruit machines, so I guess its doing me no harm, bar embarrassment, it's just abit strange and confusing I guess! X

Been going here since moving to the area, never had any problems at all, I sit by myself some times, sometimes with one friend . Recently , for reasons i have absolutely zero idea, the evening manager has barred me, the past three times I have gone in I get told that I have to leave because I'm barred. I totally wouldn't mind ,except, I have done literally nothing at all. I don't know if she has me confused with somebody else, but yes, get out please. I really want to know why, after asking , none of the staff know and all look at each other in what appears to be confusion. I have pretty bad depression and I live with pretty nasty anxiety and stuff like this really doesn't help. I used to work in a bar and, would always know the reason as to why a customer is barred, its pretty obvious and memorable especially if you were working at the time, but alas. Thinking about it to be fair, some of the staff have been really bad in the past. One time for example, I had put a few hundred pounds in the fruit machine, and managed to drop it for £100 just as it was kicking out time. Instead of letting me withdraw, the female member of staff straight up switched the machine off at the plug and walked off. This was unbelievable in itself, I asked for the staff to save me the cash that would have been ejected upon rebooting the system in the morning, when i rang, they said nothing had come out. Which is not actually possible in any way, i believe anything left in credit gets removed instantly. A member of staff had obviously stolen it. Which is obviously disgraceful. So yea, barred from spoons, for doing nothing, at all, Really fair and can't complain. 👍 x

Up to the usual good standard of service and food.

Last resort tbh not the best spoons you'll ever go in but it's not the worst also...

Went for breakfast very good value and it was fresh and hot highly recommend it

Great place for no nonsense food and drink. Food is good as well as the service 👍

Typical Wetherspoons. Heaving, noisy, and with drunken louts smoking in the doorway.

Twice we've been for breakfast recently, and twice they've somehow forgotten to add items to our order, resulting in extra cost. Besides this, you can't fault the food and service for the price. You get what you pay for.

We had a lovely breakfast but I did find it strange that people were having a pint? Food was lovely though and we did compliment the chef.

Decent breakfast...... not as nice inside as our local 'spoons' but nice and warm (unlike our local overused air conditioned spoons) 😉

Harry was a fantastic server, he put up with our big group all night with a smile on his face and he made our birthday drinks so fun! Also, the food and drink was really good and served so quickly, we couldn’t have asked for a better night!

Harry was a great server to us and was great to all 13 of us. The food and drink was served really quickly, and was so good. He was so nice to us all and put up with us.

A big thank you to the best server we could have asked for. Harry was a brilliant server, putting up with us for the whole night with no complaints and the best service. A huge 10/10!!

Harry is a wonderful employee and served us really well. Friendly and has good banter, what a legend! The food was great and delivered really quickly by the amazing staff.

Great value food and tasted good

Probably the best spoons breakfast I've had

The female, long wavy hair and glasses, really needs to be trained in good customer service. Her behaviour was aggressive and confrontational on the door. My friend and I had been in earlier in the night, left for one drink in another pub, came back to meet friends and were refused entry. Apparently we were drunk, she could tell as we walked towards her. There was no reasoning with her, at one point she was going to call the police. She is one of the reasons I don't go out anymore. Well done Wetherspoons you've just confirmed why I need to stay home.

Average wetherspoons, cheap alcohol and cheap food.

Service was very good ,staff very polite and friendly

Had a great time in wetherspoons in Newcastle and the staff are amazing I would give it 5 stars thank you

Very poor service. Staff very brash and miserable. Most beers sold out, excuse given was....its been a busy weekend. Not impressed at all.

On the smaller side with no upstairs seating which can make it difficult to find a seat during busy periods, nice and polite staff but some questionable characters when it comes to customers. My cutlery was given to me still dirty but the staff were quick to have them changed.

Favourite one in the area so far😆 Staff very friendly, staff check with with you, within five minutes of serving your food. ( which seems to be a hit and Miss with whetherspoons) Sometimes a bit of a wait I don’t mind as staff are friendly and our doing their best. Will always go back one negative thing is the menus are dirty- if could wipe the menus down would be great😊

Deco and atmosphere was good it's a large pub, I like the outdoor area at front and side of building, and it's nice that you can see the community garden area. Drinks reasonable price, we didn't try the food.

Christmas lunch with coffee £12.05

Good price for very reasonable quality food. Love the coffee offer. Not too busy but it sometimes it takes a while for tables to be cleaned and to get served. Overall great values

Called in for breakfast and a pint ,had new knee 2 weeks ago, so was on crutches, placed order staff took drinks to table for me ,brought breakfast and asked if I would like anything else ,had another pint manager told me there was a disabled toilet on ground floor so I didn't have to use stairs ,great breakfast great staff very helpful and welcoming, 10 out 0f 10

Very good place for food and drink clan and wheelchair accessible I would go again

Horrible weather spoon avoid the place never been to a bad one but this one omg

Pretty classic Weatherspoons. Was a particularly cold day so popped in for a dessert and a hot drink. The place is nicely decorated, and was cozily warm. I would say, my food wasn’t warm, and they had run out of hot chocolate in the machine. However, they did still provide sachets of galaxy hot chocolate so thought that was quite good.

It's well located in the main street around the town centre just next to the park. Popular with the locals; we came to have breakfast and was well impressed! Food was freshly made, delicious, and served with a lovely smile 😍 The place is clean, spacious neat and has the great service staff during our visit 😀 Nice and clean toilets upstairs 👌 The drinks on promotions are good deals and quite popular

Bit dead for a weatherspoons. But the food was okay and the Guiness was cold.

The bacon was undercooked and was still alive as it hit my plate,

You usual Witherspoon's, friendly serves, good drinks choice and good value food.

Enjoyed the breakfast could have done with being a bit warmer but hey ho still tastey.