Polite Vicar in Newcastle-under-Lyme

Lovely pub and amazing food! Would definitely recommend to anybody! Staff lovely felt very welcomed

We have recently moved to the area and tried out the Polite Vicar for drinks and a meal. Both were excellent, the food was good value and the service was good. We have been to Green King pubs before and this was probably the best.

Coming here for Sunday dinner was the best decision we made, absolutely amazing delicious food.

It's a Greene king pub so you kind of know what you are going to get ... honest food at honest prices. We were not disappointed. The Polite Vicar is located right next to the New Vic theatre in Newcastle. this means that it is very busy if there is a show that nightWe had pre-=booked and everything was fine. So fairly straightforward food. Not massive portions, but certainly enough, and good prices. We'll use again when we visit the theatre.

Waited well over an hour and food was barely warm Then I tucked into the burger.. omg!! It was worse than over done the chicken inside was dismal and grey! Dry.. on the outside it was dark drown and filled with grease! The bun was charcoaled and the chips again were barely warm!! Absolutely disgusting The waitress looked and say she could see what I mean and apologised… she went again to change the burger.. we waited another 25 minutes.. bare in mind at this point we have been here for 2 hours!!! We had to leave.. I went up to let a girl know behind the bar that we had to go and she just said ok!!! ABSOLUTELY DISGUSTING SERVICE AND FOOD!!! I will be making a formal complaint to the company direct!

Waitress service was excellent and so was the food. The man on the bar taking orders was very rude. When he was presented with a qr code for a discount he abruptly said you need to brighten your screen. He was asked if he knew how to do it for us and his reply was.. ..its not my phone. If it wasn't for upsetting my grandkids we would have walked out. That would have lost him 5 meals. I think he needs to learn customer service. Dont think we will be going again

Went in and the staff were very friendly and welcoming, great service and enjoyed the food all in all I enjoyed my visit there

All 6 of us visited as we all love the pub my girlfriend and me go very often, but we had a family get together and I realised when we got home yesterday 02.03.2025 I didn't have my peppercorn sauce with my mixed grill, but enjoyed it all the same and the beer.

Food was good, staff were really friendly and service was excellent.

It was my first time in there and it was a nice experience even though it was really busy. The service could have been better time wise but I can understand with a busy pub and loads of orders that it can be a bit of a wait. I'll come again soon nice place and staff are very welcoming and friendly.

Would recommend, staff amazing!

Brilliant for food especially the nachos!! Definitely recommend staff great

My friend and I visit here every couple of months. It's a decent price and good food. Service is always good. Food is always excellent. Wide range of choice.

Decent food at a fair price. Service was pretty quick all ordered on the app drinks within 5mins of ordering and food within 30mins even though it was quite busy.

Food wasn't even hot didn't tast very nice

Excellent service and quality as normal with the new refurbishment food was amazing, visited again today 24.02.2022 although didn't have bread for 1 meal it was still as normal....just great, visited again today and again new bar staff but food and drink as always very good 11.09.2022, 25.11.2023 and had chips and scampi and mushy peas with few madris.once again 28.05.2024 great steak meal and chicken skewer on way back from few days in chester and not let down, gret pub great people.27.08.2024 2x fish and chips and few san miguels and again value for money and nice hot food and Beercan't fault it.20.02.2025 again steak flat bread and nashville sauce banging an 4 pints of San Miguel bliss 😊

We stopped here to use the EV charger, which worked very well. While we waited for the car to charge we had a delicious meal in relaxing and comfortable surroundings. Our dog was also very happy. Thank you!

Enjoyed a light bite with my friend, he loved his lamb kofta flat bread, I just had a portion of fries which were hot and tasty. Would be good to have some more veggie options but understand it's a flaming grill so not really aimed at us veggies 😆 Was a warm and welcoming environment & drinks were well presented, would defo return 🙂

Brill lovely pub mint for football and food

Didn't dine on this visit hence no rating. We came in for the sport. I regularly dine here and in all honesty I would rate the food as excellent.

£10 for a small lasagne and a little bit of salad and a slice of garlic ciabbata...rip off.

A Hidden Gem in Newcastle-under-Lyme – The Polite Vicar Tucked away in a convenient spot with easy parking, The Polite Vicar is a fantastic find for anyone looking for great food, a welcoming atmosphere, and a perfect pre-theatre meal. From the moment you step inside, the pub has a warm and inviting feel, striking that ideal balance between traditional charm and modern comfort. The staff live up to the name—polite, friendly, and genuinely attentive, making sure your visit is as enjoyable as possible. The menu is a real treat, offering a great mix of classic pub favourites and more refined dishes. Whether you’re in the mood for a hearty meal or a lighter bite, there’s something to satisfy every taste. The portions are generous, the ingredients fresh, and the presentation spot on. If you’re heading to the New Vic Theatre, this place is a must. The service is prompt, ensuring you can enjoy a relaxed meal without the stress of watching the clock. It’s clear they’re used to theatre-goers dropping in before a show, and they make the experience seamless. With easy parking, excellent food, and a friendly atmosphere, The Polite Vicar is well worth a visit—whether you’re catching a play or just looking for a great place to eat.

Great food great staff, football on the big screen for the big games!

Nice friendly pub. Visit most Tuesdays for food & quiz. Staff always friendly & service quick. Food is good considering the prices charged. Nice night out.

brilliant atmosphere, first time visiting this pub the other day and ill definitely be returning, staff were welcoming and helpful and food was brilliant!

We go every week for quiz night. We eat first food always good service quick & friendly. Good value for money

Always good food, polite bar staff and good service

I went there on the day of my dad's funeral for food and drinks with loved ones. The service and attitude of the staff was despicable. The woman serving was rude, obnoxious and down right ignorant!! Two steaks were ordered, one sirloin for my wife and one ribeye for my friend, he accidentally heard wrong and accepted my wife's and when I heard I said sorry mate you ordered the ribeye and he responded oh yes sorry. The woman then abruptly responded after huffing, 'right, I did say didn't I, where's this one going now?'. Very, very poor service and I work in sales so I should know. There are many more things to add so I'll leave this one here for now.

Friendly staff and good food pleasant atmosphere

Great service the staff were friendly and the food was fantastic. Highly recommend.

Brilliant pub to visit, warm and friendly staff. Food spot on every time

Great food, nice staff overall a nice experience at the pub!

Booked for watch football, great seats. Food ordered and was fantastic. Prompt drink service

Meal with Hubby and 3 of our Grandchildren. Lovely food, reasonable price and very friendly staff. Definitely would go again.

Reasonably priced food and drink. Good service.

Went on a Saturday evening at 19:15 and sat at a table that wasn't reserved. After standing at the bar and waiting for drinks I heard a memeber of staff say that they weren't taking orders for food if a table hadn't been booked. There was a sign on the till stating that no food orders would be taken from any non booked tables between 5-7. I asked if we were ok at the table as it was past 7 and the table wasn't reserved. I was told no, the staff hadn't had any breaks so the kitchen would be closing. We weren't even allowed to have drinks. The place wasn't even that busy as there were plenty of tables available. I dread to think what the people who had booked tables were to do if the kitchen was closed!! My partner asked a member of staff (whilst I was at the bar) and she was told as it was after 7 we would be fine). Not very good service or communication between staff for a business wanted to make money!!

The gentleman behind the bar was very very rude. We came as a party of 16 and he was incredibly rude to atleast 4 members of the party. Food was OK however the Tikka Tandorri was inedible, very powdered coating which made it very dry and it couldn't be eaten. Pint of Beer had to be returned to the bar as it was off and tasted of vinegar. No refund was offered for this or the meal. Desserts were forgotten about and had to approach member of staff. We will NOT be returning to this location so we are now looking for another Greene King restaurant to try.

Very delicious food and drinks and all the staff are very friendly and polite we highly recommend this pub

Love this place. Always such lovely friendly staff, good food and great venue. What's not to love?

Came in for dinner and tried the new chicken and rib combo and it did not disappoint! Perfect service came quickly and hot

I went to this restaurant where you can only order online, the food was well cooked, the drinks were ok, only the atmosphere was like a neighborhood bar, the service was decent.

Our booking was for four adults. On arrival we were greeted and led to a reserved table where we ordered our drinks and chose our meals from a great selection menu. We were informed by our waitress that there would be approximately a half hour wait for meals which was understandable as it was very busy with being close to Xmas. There was a good happy atmosphere in the restaurant (some people were also watching sky sports on the flatscreen tv). Our meals arrived on time-sizzling hot on the plate which were delicious!

Booked a table for 6 and did the same this time last year. Unfortunately on both occasions the share menu was off. I'm guessing they want to make as much as possible. We then went for 2 sirloin steaks which were really good. After we finished, within 20 minutes we got told if we're only drinking we need to move to the bar area. Basically if you're not eating do one. Not sure we'd be wanting to go again after that. Update 2024. Again table for 6 booked. This time we didn't get turfed out after eating but everyone in the group who'd ordered ended up having cold food. We have agreed as a team not suffering again.

The staff were very accommodating. The seating was perfect and the meal was excellent. Have eaten here previously and not been overly impressed. However on this occasion extremely impressed with the food, would recommend to others and will definitely visit again.

As usual a warm welcome from the team,for Christmas dinner the food was bought at a nice pace tucking into 4 courses ,yum not skipping over the prawn starter but that turkey was delicious really generous portion served with lots of veg,roasters,yorkie,stuffin,2 pigs in blanket ,I was ready for my nap,but ploughing on to pudding,we'd still course 4 where we got coffee and more treats that choc torte, just about finished us off,hats off the team who had time to chat to every one although I'm sure we're rushed off their feet weldone sign me up for next year Merry Christmas x

Kids enjoyed it and can't wait to go again.

After going to The Vic theatre today we called in to have lunch at The Polite Vicar, 5 adults and 2 toddlers. Quite empty at just past 12 o'clock . On my daughter politely asking a table attendant if a large table could be cleared , the unfriendly reply.was she hadn't had time and had we booked ,some tables were reserved but she'd not had time to put notices on them. We hadn't booked and so were told the wait was until 1.30. On going to the bar my self to ask ,another lady told me she didn't know why we'd been told that . As went to tell my family I then saw the first lady waving her arms at the lady behind the bar . I went to the bar again to see if we could eat there and was told the problem being all the large tables were pre booked , I asked if we could use 2 smaller tables . At this point the rest of our party wanted to go elsewhere. What a hostile welcome . I've never been before and I'll never go again.

The atmosphere is warm. Food and drink are ok.

Really let down by our recent visit; don’t come if you have dietary restrictions or preferences. I ordered a vegan meal (due to preferences and lactose intolerance) and was served dairy. Fortunately I noticed before eating too much and returned the food. The staff didn’t even apologise for the carelessness which shows no consideration goes into the food preparation. I am fortunate that I’m intolerant not allergic; this could be much worse for someone who has allergies.

The Christmas burger is absolutely worth trying 😍 Scores down for the lack of service, however the barman was polite, drinks were served quickly, bit waiting time on food but when it came out, it looked fresh and hot. Yes it is another Greene king, but they have flaming grill menu which in our opinion is top of the franchise options. The pub was nicely decorated too, plenty of parking too.

Very friendly place staff work hard.. Food is good for the price point..

This is our local and you always get a lovely warm welcome from the outstanding staff here! We only realised recently that you can get a veggie roast dinner on Sundays and this is now a regular treat - we have Yorkshires, stuffing, roast and mashed potatoes, lots of fresh veggies and generous helpings of gravy - what's not to love!! Other veggie/vegan options too.

Great food, sizzling skillets and brill service will be coming back again. Great for sports as well. I enjoyed my food yh

This was my first visit to the Polite Vicar in a long time. I was welcomed on arrival by a lovely member of staff. Her name was Kira. Nothing was a problem. Watching her work rate throughout the afternoon considering how busy it was, was really nice to see. Simon and Brandon were also on shift behind the bar and always greeted you with a smile. I’ve not met Jess the manager, but she must be doing an amazing job with the great staff that she has around her. I shall definitely be returning. 😊

Lovely food,service brill, will be back soon.

Popped in after a hospital appointment today for food and really disappointed. Ordered burger and nachos, the food came out very quick but unfortunately nachos were cold, as in not even warmed or cheese melted despite being served in metal bowl, burger was over cooked and chips wernt cooked enough so slightly hard too. Left almost all of it and even though only handful of people in as mid afternoon, looking like 3 staff on behind bar, there were no checks from any staff if ok, so we just left! Don't normally come for food just drinks but dont think will be trying in a hurry again unfortunately.

Comfortable, welcoming with great food, amazing choice if drinks and affordable

Really pleasant meal. They honoured my request to serve my dinner on a plate instead of a skillet, and the food was fantastic—the steak was cooked perfectly. :)

Lovely food and service especially from Kira. She was really friendly and helpful. The Tikka Tandoori plate was excellent.

Bar staff were lovely ,but the meals were not so good.wouldnt go again

It was all nice but there's always room for improvement.

A chilled, friendly place for great food & drink. Footy on TV too.

Brandon’s Quiz was excellent we had such a good night the drinks and food were 5 out of 5 the atmosphere was amazing

I loved the quiz! Can be competitive or just for fun! We enjoyed our visit and have to come again. All bar staff very welcoming

Long wait and food was cold when it arrived. Quality of good wasn't great either.

Food is always excellent and staff are welcoming and friendly. Perfect for nice meal before going into the new vic theatre

Came to watch the football, great atmosphere & Brandon was a real Gem behind the bar👍🏻

Manger at the bar was really helpful and welcoming really good service great pub to go to for food and drink

Food was immense, had the ultimate feast as a starter to share with friends - great value for money, lovely atmosphere and friendly staff! will defo be coming back!

I decided I'd pop in for some lunch while I waited for my son. It was only on the off chance I saw this pub at all as it was pouring with rain. I had a jacket potato with butter( you could have toppings) and a portion of corn on the cob. My tea arrived promptly then my lunch. It was lovely and hot and proper butter too. Very nice. There were people in, but not many as it was only 12.30pm and there were people coming and going , but just nice for a single person lunch. The staff were courteous, friendly ( that's Stoke for you!) and helpful.

Just had Sunday roast ,it was terrible .veg not cooked beef was tough and fatty could not cut it roast potatoes hard not enjoyed at all left most of it .don't think we will go back in a hurry.

Food very good but having booked table for three which was really only sized for 2, and food took almost an hour to come.

Really great place. Food is spot on staff are great 👍

Lovely place, with great Halloween decorations, truly gets you in the spirit. Great choice of food on the menu! Special thanks to Brandon for his service!!

Excellent service, excellent staff, haven't been here for awhile but will definitely be back

Fab place fab food! Was warned about the wait on food but didn't mind waiting as it's always top notch! Proper good food. Lady running round clearing tables and running food is ace Sat 12/10/24

Lovely service from Brandon. Incredible atmosphere and warm homely decor

Food was lovely and the staff very pleasant and professional, especially Kate Brandon

Lovely warming place for friends and family to enjoy food and entertainment. Kate was very polite, she went above and behind to make me feel welcome. Would highly recommend to any auidiance 🍻

Halloween decs and darts impressed the kids 👍

Went in for food and drinks, the staff were great and the food was decent and reasonably priced would recommend for a chilled visit out

Terrible Experience from start to end unfortunately. Bar Attendant was rude especially condescending. Service was very slow even though the venue was quite empty. Food cold and under cooked, had to send it back. Highly suggest avoiding this one, didn't take food pictures for once as so disguised with this place, would score 0 if it wax possible.

The food wasn't great they had nothing we asked for available. We asked for a steak flatbread and was told there was no salad so we asked if it was possible to swap the salad for some vegetables and suggested onions mushrooms and peppers that kind of thing. What we received was a flatbread with 4 small pieces of steak and nothing else with a pot on the side with a few slices of carrot. This was after waiting over an hour and a half. They were busy due to the football and we agreed to wait but I mean come on they knew they served up something not worth anywhere near what we paid for and it was just shoddy. We just decided to give up and leave in the end. The side of tater tots we ordered separately what came on the plate was the steak flatbread meal. 🤦

Jess is just amazing! Great atmosphere and food is spot on every time!

It’s a great spot for a cozy meal and a glass of wine if you’re stuck for things to do. The food was adequate for the price that you pay, but it didn’t blow our minds. But it was nice for what we expected it to be

Our daughter is autistic and has a very particular dietary needs and she has a big appetite and it’s nice how the staff don’t judge when they place the food on the table. Some places we’ve been you get a vibe of judgement but we get NONE of that from the lovely staff at polite vicar which is why we keep returning.

Good ale ...friendly helpful staff ..nice food ..what more do u need

Great steak, cooked to perfection and really good atmosphere great for the football, Jess is amazing!

Really impressed with my meal, service was really quick and staff were friendly. Food was piping hot and the pricing is fab - highly recommend the mixed grill! Great options for vegetarians too.

Nice place with reasonably priced food

Brandon was lovely and able to have a laugh and a joke with him.

We booked a table for 12 people for my daughter's 18th birthday.. the online booking system was confusing as it said we needed to pre order food, then it didn't and then a final email just 2 days before said the date had been confirmed but not the time... So I had to get in touch with the pub directly to find out if we were actually booked in, which we were. We were asked to pre-order the food and given the direct email of the pub.. that was the only issue we had . The Friday night meal was fantastic, all meals came out at the same time and all meals and desserts were lovely and enjoyed by everyone.. The staff were fantastic, polite, friendly and hard working.. Great night and glad we choose the polite vicor for her birthday... Many thanks to all staff at the pub.

Nice food lovely customer service

Inedible uncooked veg and Yorkshire pudding and dissapeard stuffing too. Third time now having a bad experience here and final time.

Terrible!! Waited over an hour for Sunday dinner. After which time I at least expected the food to be edible. It wasn't. Veg you couldn't get a knife through. Fatty beef. Soggy Yorkshire pudding & stuffing that resembled a cannon ball. Please don't waste your time as we did.

Really nice pub great service friendly staff great atmosphere food fantastic give it a try really recommend 👍🏻

The gentleman who looked after us Brendon was really friendly

Good place 😃 And also so nice to us when we come here

Very friendly foods nice n lovely incitement.

Top place . Good food. Cracking landlord