Based on 2.945 opinions finded in 2 websites
Based on 2.945 opinions finded in 2 websites
Nº 245 in 365 in Newcastle-under-Lyme
Nº 49 of 60 British in Newcastle-under-Lyme
Opinions
Long wait and food was cold when it arrived. Quality of good wasn't great either.
Alison Stockwell . 2024-10-20
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Came to watch the football, great atmosphere & Brandon was a real Gem behind the bar👍🏻
Ricardo Gamer . 2024-10-19
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Food is always excellent and staff are welcoming and friendly. Perfect for nice meal before going into the new vic theatre
skyeman62 . 2024-10-19
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Manger at the bar was really helpful and welcoming really good service great pub to go to for food and drink
Jack Shufflebottom . 2024-10-17
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Food was immense, had the ultimate feast as a starter to share with friends - great value for money, lovely atmosphere and friendly staff! will defo be coming back!
lil edyn . 2024-10-17
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I decided I'd pop in for some lunch while I waited for my son. It was only on the off chance I saw this pub at all as it was pouring with rain. I had a jacket potato with butter( you could have toppings) and a portion of corn on the cob. My tea arrived promptly then my lunch. It was lovely and hot and proper butter too. Very nice. There were people in, but not many as it was only 12.30pm and there were people coming and going , but just nice for a single person lunch. The staff were courteous, friendly ( that's Stoke for you!) and helpful.
Jenny Wright . 2024-10-16
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Just had Sunday roast ,it was terrible .veg not cooked beef was tough and fatty could not cut it roast potatoes hard not enjoyed at all left most of it .don't think we will go back in a hurry.
Linda Harvey . 2024-10-13
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Fab place fab food! Was warned about the wait on food but didn't mind waiting as it's always top notch! Proper good food. Lady running round clearing tables and running food is ace Sat 12/10/24
Nick Cobra . 2024-10-12
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Lovely service from Brandon. Incredible atmosphere and warm homely decor
Paige . 2024-10-12
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Really great place. Food is spot on staff are great 👍
Malcolm Hewitt . 2024-10-12
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Lovely place, with great Halloween decorations, truly gets you in the spirit. Great choice of food on the menu! Special thanks to Brandon for his service!!
Jessica Abigail . 2024-10-12
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Food very good but having booked table for three which was really only sized for 2, and food took almost an hour to come.
Dominic Davis-Foster . 2024-10-12
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Excellent service, excellent staff, haven't been here for awhile but will definitely be back
Elizabeth Taylor . 2024-10-12
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Food was lovely and the staff very pleasant and professional, especially Kate Brandon
michael farr . 2024-10-11
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Lovely warming place for friends and family to enjoy food and entertainment. Kate was very polite, she went above and behind to make me feel welcome. Would highly recommend to any auidiance 🍻
Passenger09498292506 . 2024-10-11
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Halloween decs and darts impressed the kids 👍
Amy . 2024-10-10
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Terrible Experience from start to end unfortunately. Bar Attendant was rude especially condescending. Service was very slow even though the venue was quite empty. Food cold and under cooked, had to send it back. Highly suggest avoiding this one, didn't take food pictures for once as so disguised with this place, would score 0 if it wax possible.
Benjamin Sims . 2024-10-08
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Went in for food and drinks, the staff were great and the food was decent and reasonably priced would recommend for a chilled visit out
jez2900 . 2024-10-08
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The food wasn't great they had nothing we asked for available. We asked for a steak flatbread and was told there was no salad so we asked if it was possible to swap the salad for some vegetables and suggested onions mushrooms and peppers that kind of thing. What we received was a flatbread with 4 small pieces of steak and nothing else with a pot on the side with a few slices of carrot. This was after waiting over an hour and a half. They were busy due to the football and we agreed to wait but I mean come on they knew they served up something not worth anywhere near what we paid for and it was just shoddy. We just decided to give up and leave in the end. The side of tater tots we ordered separately what came on the plate was the steak flatbread meal. 🤦
Albert Heywood . 2024-10-07
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Jess is just amazing! Great atmosphere and food is spot on every time!
Connagh B . 2024-10-04
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It’s a great spot for a cozy meal and a glass of wine if you’re stuck for things to do. The food was adequate for the price that you pay, but it didn’t blow our minds. But it was nice for what we expected it to be
Rosie H . 2024-10-04
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Good ale ...friendly helpful staff ..nice food ..what more do u need
Lee Thursfield . 2024-10-03
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Our daughter is autistic and has a very particular dietary needs and she has a big appetite and it’s nice how the staff don’t judge when they place the food on the table. Some places we’ve been you get a vibe of judgement but we get NONE of that from the lovely staff at polite vicar which is why we keep returning.
Leigh Radford . 2024-10-03
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Great steak, cooked to perfection and really good atmosphere great for the football, Jess is amazing!
James Jones . 2024-10-02
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Really impressed with my meal, service was really quick and staff were friendly. Food was piping hot and the pricing is fab - highly recommend the mixed grill! Great options for vegetarians too.
Amy Tinsley . 2024-10-02
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Nice place with reasonably priced food
Kevin Machin . 2024-10-01
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Brandon was lovely and able to have a laugh and a joke with him.
Elizabeth Morrey . 2024-09-30
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We booked a table for 12 people for my daughter's 18th birthday.. the online booking system was confusing as it said we needed to pre order food, then it didn't and then a final email just 2 days before said the date had been confirmed but not the time... So I had to get in touch with the pub directly to find out if we were actually booked in, which we were. We were asked to pre-order the food and given the direct email of the pub.. that was the only issue we had . The Friday night meal was fantastic, all meals came out at the same time and all meals and desserts were lovely and enjoyed by everyone.. The staff were fantastic, polite, friendly and hard working.. Great night and glad we choose the polite vicor for her birthday... Many thanks to all staff at the pub.
Mark Preston . 2024-09-30
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Nice food lovely customer service
T . 2024-09-30
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Inedible uncooked veg and Yorkshire pudding and dissapeard stuffing too. Third time now having a bad experience here and final time.
Craig Worrall . 2024-09-29
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Terrible!! Waited over an hour for Sunday dinner. After which time I at least expected the food to be edible. It wasn't. Veg you couldn't get a knife through. Fatty beef. Soggy Yorkshire pudding & stuffing that resembled a cannon ball. Please don't waste your time as we did.
Linda . 2024-09-29
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Jess and the Polite Vicars Staff are always friendly and welcoming on a visit to there pub. They have a wide variety of drink options including cocktails, loads of different beers, spirits and ciders. They serve great harty and tasty food, with great reasonable prices and wide variety to choose from. Lovely hospitality a great place to go for some pub food and a couple of drinks.
Niamh Bailey . 2024-09-26
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The gentleman who looked after us Brendon was really friendly
Carole Cross . 2024-09-26
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Good place 😃 And also so nice to us when we come here
Elisa Yu . 2024-09-26
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Very friendly foods nice n lovely incitement.
Manda Hause . 2024-09-26
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Top place . Good food. Cracking landlord
Kevin “Supaflash” Sweeting . 2024-09-26
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Brandon very friendly , food brilliant value for money! Nicest Gammon had in a pub for a long tome!!!!
Steph Smith . 2024-09-26
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Really nice pub great service friendly staff great atmosphere food fantastic give it a try really recommend 👍🏻
Scott Robertson . 2024-09-26
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The staff are really polite and friendly and welcoming. The food is cooked really well and the selection is amazing. There is always sports on the tv and really good atmosphere
nathan bridgwood . 2024-09-25
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Amazing food, and very quick service!
Amelia Moody . 2024-09-25
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Great food, welcoming staff, pleasant atmosphere.
james brayford . 2024-09-25
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Lovely pub and amazing food! Would definitely recommend to anybody! Staff lovley
j S . 2024-09-24
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Food and service was amazing and Brandon is the nicest bloke ever always smiling
Kingsley Gay . 2024-09-23
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Food was OK but slightly overcooked and the tables were sticky after clean which is common in a lot of pubs now
Robert Taylor . 2024-09-21
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VERY helpful and friendly, happy staff. Food was cooked to perfection
Mick Dawson . 2024-09-20
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Food was lovely, could not fault it at all, we thoroughly enjoyed our meals and the table service was good. Unfortunately, the chap behind the bar older and of stockier build had the customer service skills of a pea and came across as rude and arrogant, completely ruining our visit, I will not be returning again.
H. S . 2024-09-17
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We love this pub, and vist regularly, the food and atmosphere is fab. Couldn’t recommend this place enough. Brandon and the team are friendly and helpful
Sarah Docksey . 2024-09-14
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Jess and her team always make me feel so welcome. They're friendly and happy to help with any questions you may have. Delicious food served. Great variety on the menu. Fantastic pub, even if just for a drink!
Georgia Stocks . 2024-09-13
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Great food and an amazing place to chill and have a drink and great service and friendly staff definitely coming here again great pub.
Hxllys . 2024-09-12
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Jess and team are lovely, came with family and had a warm welcome food piping hot and fast to come out. We will return
David Rummens . 2024-09-11
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Jess and the staff are brilliant food is a great standard came hot and fast will definitely return made to feel so welcome
Phill Rummens . 2024-09-11
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Lovely pub, great for food and staff are absolutely smashing will definitely return!
David Rummens . 2024-09-11
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Brandon has been a good host, very helpful with his advice.
Ewart Brownsword . 2024-09-10
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awsome tasty food as usual...really good serving...
Dum dee Dum Eve . 2024-09-09
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Ordered from the app as the bar was busy with picky eaters, drinks were reasonably to be delivered to our table. However the Sunday dinners were over 45 minutes wait. Once it finally arrived we were delivered under cooked veg, burnt roast potatoes, microwave mashed potato and the little beef that was on the plate was over cooked and tough. I would have told the service staff however we never received a check back while we were there, I would understand more if the pub was busy but it was not.
Steve Jackson . 2024-09-08
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The Polite Vicar is always very welcoming. The staff are very helpful and friendly. The food is very good, and there is a pleasant atmosphere.
951mel . 2024-09-08
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The service was absolutely brilliant unfortunately the meal I ordered was a let down due to portion size I know it was value meal
Mike Owen . 2024-09-05
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Visited here today. The food was spot on and so were the drinks. The staff were very attentive and friendly and Kate went out of her way to make our visit pleasurable. Her smile brightened my day.
Andy Hughes . 2024-09-05
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Always good food, polite bar staff and good service
J W . 2024-09-04
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Visited here for food and drinks, good food and drinks. Fairly priced would return again. Friendly and welcoming staff
jez2900 . 2024-09-03
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Can't knock it, worth a visit. Wouldnt hesitate to go again.
Pete Taylor (Junior) . 2024-09-02
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Came in with my child and has a lovely meal, it was early afternoon so it was quite which was nice for the baby, staff were friendly and helpful, will be coming back
Megan Dobson . 2024-09-02
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Nice drink very friendly staff well done
Debbie Ridge . 2024-08-28
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Excellent service and quality as normal with the new refurbishment food was amazing, visited again today 24.02.2022 although didn't have bread for 1 meal it was still as normal....just great, visited again today and again new bar staff but food and drink as always very good 11.09.2022, 25.11.2023 and had chips and scampi and mushy peas with few madris.once again 28.05.2024 great steak meal and chicken skewer on way back from few days in chester and not let down, gret pub great people.27.08.2024 2x fish and chips and few san miguels and again value for money and nice hot food and Bert can't fault it.
Graham Peacock . 2024-08-27
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Very impressive on a first visit. Good choice on menu plenty of hot food when it was served
Norman Manifold . 2024-08-26
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Called after a walk to swimming, I had an amazing burger with chicken and spicy sausage! Disappointed there was no turkey for the Sunday lunch, but this was due to some quality issues, hopefully they find an alternative soon. Great service, very welcoming and priced just right. Already planning our next visit. Thank you
Stephen Ward . 2024-08-25
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This was the 2nd time I went to the polite vicar. The pub was clean, tidy and had a lovely atmosphere. The staff were friendly and welcoming. Then the food arrived.... I'm sorry to say it was awful. Cold in the middle. I took it to a member of staff who apologised and said they would bring me another.... this time it was burnt and rock hard (microwaved) to a crisp! I won't be eating there again. Having said that, the staff were lovely. I just had a horrid food experience.
Theresa parker-davis . 2024-08-24
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Came a few months ago and was totally unimpressed with bartender who was downright rude, telling us he couldn't possibly accommodate us even though there was hardly anyone in and we'd prebooked. Shouted at us when ordering drinks, saying he could only serve one person at a time, clearly not realising we were all together but no apology when we explained it was all on the same order. Decided to give it another chance, this time for lunch. Sorry to say the bartender still has a bad attitude, so our previous experience can't be excused as him having a bad day. It was a beautiful day, and we asked if we could sit outside. A simple answer would have sufficed but he chose to be sarcastic and say 'sit outside if you want, but you'll wait a long time for food'. What used to be a carparking area has now been taken over by loads of tables, which seems pointless if you can't sit there on a sunny lunchtime. Food, when it did arrive, was OK, nothing special but ok. The poor girl serving seemed run off her feet, but maintained a pleasant attitude. Place wasn't busy, so I dread to think what it's like if it is busy. Pity she wasn't getting any help, barman was too busy leaning up the bar chatting. Everything about this place seems a bit tired but would still be ok if you felt welcome, but you're just made to feel like a nuisance, just for ordering a drink. Given it 2 chances, won't be returning.
Diane T . 2024-08-22
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come here for the pub quiz every week and the staff is brilliant, quiz is great and service is quick
Roisin Bredin . 2024-08-20
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Pub quiz is fantastic! Been every week for a year! It’s a right laugh 🤣
Em HW . 2024-08-20
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foods amazing with big portions for the price, staffs lovely aswell. would definitely recommend this place i love coming with family and friends.
Amy Xo . 2024-08-20
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Been coming every week for the quiz on a Tuesday for about a year, staff are lovely, good prices and great vibes.
Chloe V . 2024-08-20
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Lovely team and the new manager is doing a great job of turning the pub around and putting it on the map see you soon.......
Mark B . 2024-08-19
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Decent food at a fair price. Service was pretty quick all ordered on the app drinks within 5mins of ordering and food within 30mins even though it was quite busy.
Steven Rigby . 2024-08-17
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Excellent service at the table and the bar mostly by Kate , really friendly and nothing too much trouble. The Guinness was a very good pint the food platters were average really.
Adrian B . 2024-08-16
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Not been here for a while and have to say it didn't disappoint on our return, lovely food that's well priced and decent drinks,will definitely be back
John W . 2024-08-13
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Staff were friendly and helpful, food was good too, we will definitely be coming back
Geraldine Carter . 2024-08-13
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Visited with friends, service was fast and food was good! Jamie provided excellent customer service all night
megan letton . 2024-08-12
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Called for a meal with family . Totally enjoyable experience. Food was lovely and well presented. Bar and wait staff were polite and friendly will definitely be going back again .
Jayne Dobson . 2024-08-12
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While the service was good, unfortunately the food left a lot to be desired. I ended up leaving my burger. It was dry, with the smallest amount of lettuce and tomatoe. My two daughters had the kids pasta, beans and mash. You could tell the mash was SMASH from the powder be seen. The pasta was sitting on water at the bottom of the bowl. I could go on, but the food was just terrible, but the service was good. Polite and helpful staff. I were to go back, it wouldn't be for the food.
Martin Paul Parker . 2024-08-10
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The staff were good and the atmosphere was nice, but unfortunately I won’t be going back for food. It took ages to come out and the quality was poor. The mash potato tasted like Smash it was really dry, my children couldn’t eat it, the pasta had lots of water in the bowl and was just dry pasta with a dollop of sauce on top. Even though it’s a kids meal it should have been made to a high quality too. The steak was perfectly cooked to my taste but was let down massively by the dry chips that must have been left standing for a while. It was great they served Dr Pepper though, you don’t usually get that in a pub.
Jade Whitney . 2024-08-10
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Typical Green King pub in need of a major refurbishment and the toilets bring up.to par Assistant manager needs to get a sense of humour otherwise all ok
Debbie McColl . 2024-08-10
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Went to the Polite Vicar with my family, we had a wonderful experience from start to finish, the server Jamie was extremely helpful with my partners allergies. Will recommend to our friends and we will be back again!
Liam Palmer . 2024-08-07
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Great atmosphere great food great staff
OliverSheldon1 . 2024-08-02
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Excellent service and amazing food. All round a great experience here, really made our staff night out really enjoyable. Massive shout out to the AM for finding my iPad and keeping it safe overnight for me, absolute godsend. Great pub, great food, great staff. Would recommend
Nick Cobra . 2024-08-02
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I visit the Polite Vicar pub for a meal with a colleague 3 or 4 times a year and have done so for several years. In that time I have had only 1 cause for a complaint. The management listened to my complaint and offered an acceptable solution immediately. I fully recommend a visit and enjoy a good meal in pleasant suroundings, and friendly staff, good value too.
Tony Sanderson . 2024-08-01
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Brandon was a fantastic hoast without a doubt 🙋♂️ will definitely come back
carl rawlings . 2024-07-28
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Staff couldn't be friendlier, food was fresh and tasty
Paul Shaw . 2024-07-26
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Everything was great from the bar service, table service, speed of the food and the quality of the food. Cant compliment the 2 staff members enough it was busy but you wouldnt know as the service was so good. Well done and thank you , keep it up!
Rachel Bott . 2024-07-26
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Lovely staff and great new manager
Mark Burgess . 2024-07-25
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Brandon was very friendly and helpful food was lovely and good value for money also very clean definitely would come again
Lynn Humphries . 2024-07-23
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Amazing food, high recommend all my fellow peers, manager was an absolute gem. Honestly, hand down 10 out of 10 experience.
kelly . 2024-07-22
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Food spot on great deals on the mains, staff very attentive and accommodating will return
frankie lagden . 2024-07-19
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Best experience we have had here over the years, young lady’s are excellent, definitely will be returning
Meg Wildin . 2024-07-17
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Good for football and food great staff
Andrew Bagley . 2024-07-16
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On arrival we ordered through the app and waited 30 min for drinks, we were then told by the staff not to use the app unless we wanted to wait, we then ordered food and after an hour wait we queried when it would come, after another 10 minutes the food was brought to the wrong table with apologies too that table for the wait and had offered them a free drink, after the table next to us told them we were the table waiting the manager who brought the food walked back to the kitchen before coming back with our food with no offer or apology, when we queried this the manager who brought the food out both times, he was very irritated asking us “what we were implying” by asking if we were going to offered the same as the table next to us who he originally brought the food too the food was then cold and even had cross contamination with meat and a veg meal which at this point we decided it wasn’t worth the time, this included with multiple asks for ID after serving us before hand with harassment aimed towards my girlfriend when asking what they served at the bar, that all in all left a very poor taste in our mouths especially when we had our newborn with us who we needed to take home after the ridiculous wait, living only over the road we come many times with often hour wait times for food and often decent service however after coming at a non busy time and treated poorly we won’t be coming back
Jamie Campbell . 2024-07-13
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It’s a Greene King… not much more to say, you get ok food, generally decent service and a cheerful atmosphere. I only had a couple of pints but they have loads of room inside, plenty of parking and a nice outside.
James Southworth . 2024-07-10
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Friendly staff. Great food. Will definitely be back
David Denny . 2024-07-08
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Came in here on sunday and had the best experience. Steak and ale pie was to die for pasty perfectly cooked and plenty if gravy. Steak on tge wifes meal cooked to perfection. Will defo return
detective duck . 2024-07-08
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Top food at cheap prices good for watching the football
Frankie Howard . 2024-07-08
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