The Ark And Plaice in Gravesham

Food is very nice and has lots of options however is extremely busy and the waitress are very slow. Got seated 15 minutes after our booking time and had to wait 35 minutes to pay our bill even though your waitress was stood at the table next to us waiting for another customer in the toilet when she could of served us

When I walked up to the front door I wondered if the place was actually open as it was so empty, rundown and dead. I regret not turning round! Service was slow. I arrived 30 mins before the kitchen closed and was told I had to order quickly and then had to wait 25 mins for someone to take my order, then another 10 mins for a drink to come. Food was rubbish and not worth the price.

Food was cold in my experience, bacon was wet and cold, sausages were cold, hash brown almost made it to half decent, even if it was microwaved for two minutes I wouldn't have complained

There was just an issue, that the guy was working alone on a busy Sunday and he didn't managed well. He was really friendly, but if there's 2 staff, the service could be better.

Sometimes you can walk into a pub or club for the first time, or even as a regular, and be met with miserable or even rude staff and those that are wrapped up in their own self-importance - but not here in The Rum Puncheon. I came in here today on recommendation from a friend called Simon who is a fire chief at Eltham. Sat for almost an hour talking with a lovely young lady behind the bar called Tess. What a credit to The Rum Puncheon she is, though she is leaving this Sunday. I'm sure she will be missed. There were two Ales on tap from Horsham's Dark Star, those being Hophead and Orbiter. I only had the hophead which was nice. With the explosion of Micro Pubs and tap Rooms though, I would like to see perhaps one or two locally produced Ales such as from Iron Pier who even brew a Pale Ale called West Street - ironic as that is where The Rum Puncheon is. That said, the two ales available here are two more than some places have that stick to their same ol same ol monotonous regular ale. I'll definitely be back base don conversation alone.