The Ark And Plaice in Gravesham

Pretty awful dining. The restaurant was busy which wasn't the issue however it took 20 for our starters to come. No gluten free starter options or bread to go with my prawn cocktail which is a shame because they are happy to provide for the vegetarians and vegans. This is not right, being gluten free is not a choice but medical reason so do better! The main carvery only had gluten free gravy which to be honest was pretty awful. The beef was ok but the potatoes could have been used as weapons and the peas were so hard they were impossible to eat. On the whole not worth the money and the food wasnt very nice. Obviously couldnt stay for pudding because the vegans got their options but not the people who couldn't eat gluten. Will not be going again, there are better carverys around.

Missing items didn’t follow order instructions appalling

When I walked up to the front door I wondered if the place was actually open as it was so empty, rundown and dead. I regret not turning round! Service was slow. I arrived 30 mins before the kitchen closed and was told I had to order quickly and then had to wait 25 mins for someone to take my order, then another 10 mins for a drink to come. Food was rubbish and not worth the price.

Delivery time kept changing waffle is cold and the other one was misleading on the app

Sometimes you can walk into a pub or club for the first time, or even as a regular, and be met with miserable or even rude staff and those that are wrapped up in their own self-importance - but not here in The Rum Puncheon. I came in here today on recommendation from a friend called Simon who is a fire chief at Eltham. Sat for almost an hour talking with a lovely young lady behind the bar called Tess. What a credit to The Rum Puncheon she is, though she is leaving this Sunday. I'm sure she will be missed. There were two Ales on tap from Horsham's Dark Star, those being Hophead and Orbiter. I only had the hophead which was nice. With the explosion of Micro Pubs and tap Rooms though, I would like to see perhaps one or two locally produced Ales such as from Iron Pier who even brew a Pale Ale called West Street - ironic as that is where The Rum Puncheon is. That said, the two ales available here are two more than some places have that stick to their same ol same ol monotonous regular ale. I'll definitely be back base don conversation alone.