3.0
Based on 1 opinions finded in 1 websites
The Archtect in Bath and North East Somerset
Orange Grove
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BookingNº 827 in 898 in Bath and North East Somerset
Nº 151 of 153 British in Bath and North East Somerset
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Visited table for four took 15 minutes to take order 20 minutes to get starters then 30 minutes for main complained to manager who came up with a check list of times to show it was not slow with the comment this is not a fast food restaurant it then continued with coffee first then one sweet 15 minutes after that the rest of the sweets never had coffee before sweets before. Other people in restaurant seemed to be one course ahead of us yet we were first in restaurant . I think it showed a lack of management control and I felt that because we complained the service got worse. Food quality was very good but for the price I would expect a better service. Having eaten in a lot of top restaurants I would expect better. At no time was the staff going to accept that the customer was correct , just wanted to cause a confrontation over the timing . We will not be going back although the ambience was lovely cannot forgive the service.
philip w . 2022-11-10
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