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3.9

Based on 3.184 opinions finded in 6 websites

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Nº 4314 in 7028 in City of London, Westminster

Nº 568 of 925 British in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..coffeeduckbeautifulcookedsalmoncheesemustcoollobsterpaypiesteaksaladfishroundchicken

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Place with a great atmosphere and very nice & friendly staff! Really appreciate Gulio’s care & help especially! Thank you very much!

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Lara Mere . 2024-09-09

MORE AT Google

Beautiful place and nice food, I would gladly go again!

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0-400 . 2024-08-30

MORE AT Google

Wahid from bank side service was fantastic, he was very attentive and patient - with a smile - nothing was too much for this charming individual- this in my opinion is what customer service should look like Wahid is an asset to this organisation Will definitely come again

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Butterfly . 2024-08-25

MORE AT Google

The Anthologist is a hidden gem that perfectly blends a lively bar atmosphere with a cozy dining experience. From the moment you step in, you're greeted by warm, ambient lighting and decor that sets the tone for a relaxed evening, not forgetting to mention the lovely new terrace! One of my favourite city spots!

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Bea Chappell . 2024-08-24

MORE AT Google

Great pub with lovely clientele but the bar staff are few and far between and totally racist. They will leave people of colour waiting while they serve white people. I had an incident today, where Francesco, a bar man, ignored a coloured couple and myself, who had been waiting for around 5 minutes to get served, as his previous customer’s card payment would not go through, and then proceeded to serve the first white person he crossed eyes with. The lady that he served was standing next me and had been at the bar for a while, having a conversation with someone and turned around to request a drink just as Francesco finished with the difficult card transaction and he went straight to her, ignoring the Indian couple and I, stating that she had been waiting longer! I personally think that there is an unwritten rule at Drake and Morgan establishments that they have to serve whites before anyone of colour. Is this the 21century and diversity in the UK? Shame on Drake and Morgan and its staff. More DEI training required!

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Sat Matharu . 2024-08-23

MORE AT Google

Excellent food , great staff and so many good staff but TAIMA deserves a special mention as so helpful and friendly. We have a great lunch and good value for money and will definately return

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tony marsh . 2024-08-21

MORE AT Google

Excellent venue for food and drink in the heart of the City

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Anthony North . 2024-08-18

MORE AT Google

A real local treasure in the heart of the city. It's somewhere for local business people to meet, eat and drink during the week, as well as a vibrant, upbeat, buzzing bar and restaurant for anyone to frequent in the evening. Various different events happening over the weekend that keep the schedule interesting, make sure you look what's coming up and get a ticket. Couldn't be more complimentary of Tom, the GM as well as the events team including Eva and Zoe. A real pleasure to work with. The Buck N Bull Country Brunch is also simply epic!!!!

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Dave Selkirk . 2024-08-17

MORE AT Google

The Anthologist is an elegant and attractive venue. I recently held my retirement drink (no food) in the Panel area, which provides a good private space. Ashlin and her colleagues were very helpful throughout, ensuring my event went smoothly and was a great success. The atmosphere was lively and my guests all enjoyed themselves. I was delighted with everything.

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Ling . 2024-08-01

MORE AT Google

Couldn’t believe a place this delicious was this empty, possibly because it may have recently re-opened? If people are smart that will change quickly. We mostly ate the small plates, all of which were very well made and each of which had seemingly the best sauce I had ever had - until I tried the next one. Good atmosphere, friendly staff - impossible to try all of the impressively varied cocktails on the menu, but what I had there was great as well. Just a super experience overall. I’ll be back, and I live overseas.

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Gavin Byrnes . 2024-07-29

MORE AT Google

I have been to this bar on many occasions, it has a great vibe to it and is a nice place for after work drinks / eats. However, the staff on occasions can let it down, so this time I have decided to review. Please smile and make customers feel welcome and not an inconvenience. I get that it can be a busy bar, but friendliness and politeness costs nothing. Last night I was really disappointed with the behaviour of a female member of staff with long dark brown / black curly hair and a green top. She had a face like thunder, barely uttered a word. As a grand finale just plonked the card machine down on the bar, turned and walked off, leaving me to tap the card and the merchant copy to print out on its own, whilst she chatted to colleagues at the end of the bar. I was so taken aback, I wasn’t sure whether to wait for her to return or just leave the card machine unattended, deciding in the end, that was an issue for her. It was so incredibly rude! It couldn’t even be blamed on a busy bar as it was early, prior to office kick out and only a handful of tables in use. Some staff do appear to be lacking interpersonal skills and may benefit from some further training in hospitality, or may need to consider whether they are best suited to an alternative career where they don’t need to be public facing.

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Mel M . 2024-07-12

MORE AT TripAdvisor

Wasnt great, we had girls lunch there on friday, but service we received was very basic as well as food. I had some calmari rings, it came with a few drops of sauce, also, sauce tastes nothing like Chipotle, was more like a ketchup and mayo mixed together no kick to it. My calmari did not come with a wedge of lemon, as well as no one came to check on us if, food was good. My friend had a chicken burger, but the chicken had no seasoning, tasted bland. Wouldnt recommend personally my first and the last time there

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Roberta haloveen . 2024-07-06

MORE AT Google

Came here for the gospel brunch. Brilliant afternoon. Best brunch food I've had and the gospel choir were phenomenal

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Sam Wright . 2024-07-01

MORE AT Google

Lovely place, with some seating outside. Smart looking bar and restaurant. Just went for breakfast, place was fairly quiet but the service was lacking a bit and slow given how quiet it was on covers.

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Denise Frost . 2024-06-25

MORE AT Google

A group of 14 of us attended the Fat Tony Brunch at the Anthologist on Gresham Street on 20th April to celebrate our friend's 40th birthday. We had an awesome experience. The food was good, the drinks were great, and the atmosphere was cool. On 28th April, we went for quick drinks at the Anthologist in Canary Wharf and also had a great time. Lastly, the vibe check has been passed for both places. Everything from the lighting and music to the staff, menu, and location ticked all the boxes. We had a blast!

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sstaley . 2024-06-18

MORE AT TripAdvisor

Modern English pub where you can drink a plant or something but it's difficult to chat

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cristian perfetti . 2024-06-16

MORE AT Google

My favourite place to visit near the office. We've been here at least once a week for work drinks, lunch or after work to meet friends. I really enjoy the cocktails Honeysuckle Martin and apple tiki tini. When I'm not drinking I love the fresh mint tea and Doctor pepper hot teas. It's just such a lovely atmosphere in there with comfy chairs and pillows. The aesthetic inside and outside is stunning. Bathrooms are always well looked after. Staff are always so kind no matter now busy they are. The manager Caroline is great! Absolute gem and always a friendly face. I love coming here.

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Gemma Hayde . 2024-06-11

MORE AT Google

Andrea was the most amazing server, she made our hen do incredible. She was so attentive and always had a smile on her face. She gave us the most incredible experience with our first time here!

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Kayleigh S . 2024-06-01

MORE AT Google

Andrea served us as a large group of 10. She was absolutely amazing! We came for a bottomless brunch and the service was absolutely amazing and super speedy! Other places I’ve been to for bottomless brunch it would take around 10 minutes to get 1 drink! We got them straight away! Highly recommend

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Milly Osman . 2024-06-01

MORE AT Google

Amazing! We did the country bottomless brunch here and had Andrea as our waitress. We had such an incredible time, our drinks were never empty and ever need was fulfilled. Could not have wished for a better birthday for my husband!!

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Catherine K . 2024-06-01

MORE AT TripAdvisor

We had a business dinner with a group of ca 30 people and our experience was simply fantastic. Our manager of reference for the event, Preng, was not only very nice, but also extremely professional when dealing with all our requests. We are looking forward to going there again soon!

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Sergi Meseguer de la Guardia . 2024-05-28

MORE AT Google

Service was excellent and great atmosphere. Food a bit disappointing ordered the cheeseburger but came with no cheese.

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Ophelia Barzey . 2024-05-27

MORE AT Google

I went after work for a drinks and food, Amazing place to visit. the stuff was so nice and friendly the food come very quick and was so fresh and tasty overall perfect management Recommend to visit

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Love for Sports . 2024-05-25

MORE AT Google

The upstairs had a real buzz to it, unfortunately we were downstairs in a private dining area… The chicken skewers starter was quite nice the main - chicken breast was was not so great, for desert, the brownie which was not very nice. The waitress was fantastic though.

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Stu . 2024-05-23

MORE AT Google

All went very well . good for quite business meeting

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patp . 2024-05-21

MORE AT OpenTable

Caroline and the team at The Anthologist are absolutely fantastic. I have been fortunate enough to work with the guys on a number of events, all of which have been super-successful, largely due to their care, service, and attention to detail. Caroline supports the booking process exceptionally well, ensuring you have all the relevant information to make informed decisions about what's best for your event(s), also connecting with other D&M venues if/ when appropriate. The venue team then take over to deliver an awesome experience on the night. Huge credit and big thanks to The Anthologist for being so awesome.

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JR Birrell and Gato . 2024-05-11

MORE AT Google

Burgers were basic and overall greasy, we went to the Motown Gospel brunch and had paid for a dessert in advance but no service came to our table to take our orders, a general lack of serving staff.

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Rachel Lane . 2024-05-10

MORE AT Google

Rodman provided an excellent service. Would recommend.

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James Mahoney . 2024-04-08

MORE AT Google

Lovely atmosphere, fab food, great atmosphere!

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Tracey Brown . 2024-03-27

MORE AT Google

It’s very strange sitting in a restaurant in central London on a Friday evening & being the only people dining……. Still, we got fabulous service & piping hot food served quickly as a result! Nice place, good food, great service.

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Donna . 2024-03-23

MORE AT TripAdvisor

Came here for after work drinks had a private area. Nice Venue DJ could’ve been better. Did get a bottle of kraken though and enjoyed that.

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gamer7k . 2024-03-18

MORE AT Google

This is just Ohk for a variety of finger foods.

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Loveth Okocha . 2024-03-15

MORE AT Google

Great food, cute decor and aesthetically pleasing. Service is good, prices are really reasonable for city.

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Jemma Carpenter . 2024-03-14

MORE AT Google

Food was good and came out promptly, chips weren’t very warm though and fish (fish and chips) was a bit oily but tasty. Burger good with lots of sauce. Generous starters but the salt and pepper scampi was just normal scampi

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C S . 2024-03-13

MORE AT Google

Great service and good selection of food. Good atmosphere

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captain . 2024-03-12

MORE AT OpenTable

Good location near Bank station. Comfortable seating and quiet ambience - great for business discussions. Nice alcohol-free cocktails and small plates. But shockingly dreadful main! The Goan Curry with chicken had been microwaved to destruction: the chicken was rock hard and very dry. The naan bread instead of being soft was very stiff cardboard. When mentioned to the waitress, she promised to tell the cook. Took payment in full, and nothing more was said. Clearly no concerns about whether we would come back (we won’t!) A mouse was running around below a nearby table. I don’t think he would have liked my food!

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RCWO . 2024-03-11

MORE AT OpenTable

Was there at the weekend on Sunday for a private event. Holds approx 300 people had a great time.

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Brian Comrie (CDUB) . 2024-03-04

MORE AT Google

Had a Breakfast meeting here recently and I loved it. It was quite convenient for the group meeting and the complementary food and drinks from them were great as well. I realized the restaurant was either run by the brand D&M (Drake & Morgan); not so sure about it but the Menu card had their inscription. Maybe I will ask about it when I go back because I definitely have to go back when I am in Central London. People asked about the place as soon as I made a post on facebook so I definitely recommend!

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P. Y. ASARE . 2024-03-03

MORE AT Google

I’ve been quite a few times and have never had a bad experience. The staff are super helpful and will do everything they can with a smile. Even the door staff are friendly! The atmosphere is amazing and the decor is stunning!! The food was great too. Ashlin was really helpful when we needed to change our booking last minute. I can’t recommend this place enough! (Apart from my sore head this morning 😎)10/10

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Lisa Digney . 2024-03-03

MORE AT Google

Absolutely fantastic day with the girls, staff were so helpful & friendly. Really went above & beyond under very stressful conditions. Will defo be back 💗

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Chez hutchings . 2024-03-03

MORE AT Google

Lovely breakfast. Great choice to spend a nice productive morning. Julio service is superb.

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Nagla O.A.K . 2024-02-26

MORE AT Google

The staff here are incredibly accommodating and friendly. I've planned and hosted a few large gatherings at this venue and am always impressed by their eagerness to assist and ensure my guests and I receive the best service.

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Arefeh TaghiKhani . 2024-02-16

MORE AT Google

My 3rd visit for the Gospel Motown Brunch. Thoroughly enjoyed it! Food was good, service was excellent, entertainment was outstanding. Had me on my feet dancing when I should be eating. Special effort was made to accommodate a Gluten-Free meal. Big thank you to Mr Tom Prosser for his welcoming hospitality. xx

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Marie J . 2024-02-05

MORE AT TripAdvisor

Went for drinks and bite after work. Delicious food and warm atmosphere. Most importantly, the service was top-notch!

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P Zyambo . 2024-02-04

MORE AT Google

Great food and the service was very attentive and quick. The only negative was that the sauces for the steak were not that nice

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MichaelL . 2024-02-02

MORE AT OpenTable

A brilliant afternoon. Food was very good. The band was really good and worth a visit. The visit was a Christmas present. I spent £ 80 to £100 on drinks and extra items of food for two of us. We will be returning

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Nigel Jepp . 2024-02-01

MORE AT Google

Food was tasty and service was good - not too intrusive but attentive. Didn’t take too long to arrive - had the herb crusted cod which was gorgeous

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GillM . 2024-01-31

MORE AT OpenTable

Good atmosphere and very busy. The food was good, toilets are fabulous!

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VictoriaB . 2024-01-18

MORE AT OpenTable

Came in for drinks as a large group. Bar itself is nice, has a lovely atmosphere and some interesting drinks. Cocktails are coming in at 12.50 or so and pints at 6.80, so definitely on the pricier side even for the area; definitely the sort of place for work night-out sort of vibes. Only losing a star as service was quite slow; I think they need a few more staff members, though we were there midweek to be fair.

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Alex Rogers . 2024-01-16

MORE AT Google

Lovely atmosphere at the Anthologist and busy even on a weekday lunchtime, and decor is beautiful. Service was understandably a little slow, so not the best place for a quick bite. Ordered the minute steak and crispy duck salad - both good. Salad was deliciously crunchy but a little overdressed (very sweet). Steak was excellent though of course not huge and almost £20 (London prices!)

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Jessica Macfarlane . 2024-01-10

MORE AT Google

We came a for a festive work event.. so much fun

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phillip Watson . 2023-12-20

MORE AT Google

Pretty nice bar. I only popped in for an after-work drink but there was a good atmosphere with decent yet unobtrusive music, a good crowd plus plenty of seating, and fast service at the bar. There’s lots of options depending on whether you’re in a big group, a couple, wanting to hold a private event or looking to dine so it’s very handy. Decor is good, all the seating is comfortable, including lovely cushions on the sofa style seats. A great option for a drink with a vibe!

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Steve Bintley . 2023-12-16

MORE AT Google

A lovely charming place! Special thanks to Preng.

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Евгений Синьков . 2023-12-16

MORE AT Google

Pretty nice bar. I only popped in for an after-work drink but there was a good atmosphere with decent yet unobtrusive music, a good crowd plus plenty of seating, and fast service at the bar. There’s lots of options depending on whether you’re in a big group, a couple, wanting to hold a private event or looking to dine so it’s very handy. Decor is good, all the seating is comfortable, including lovely cushions on the sofa style seats. A great option for a drink with a vibe!

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stevebintley . 2023-12-16

MORE AT TripAdvisor

Great place for a Christmas party. Food was fantastic

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Francisco Rodriguez . 2023-12-15

MORE AT Google

Went to The Anthologist for our company's Christmas party. We were able to be in their private dining room, which made our party wven better. Everyone in our group said that the food was excellent and plentiful. The service was also faultless. On a personal note, I left my mobile there. Went back this morning and spoke to Giucio, who had found it that morning and put it away for safe keeping. I really cannot thank him enough. All in all excellent service. Thank you.

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Lorraine Squires . 2023-12-09

MORE AT Google

Wouldn't recommend this place for Christmas set menu. When we went, it was so crammed with tables that you couldn't move once you're seated, the music was way too loud and you couldn't hear yourself talking, the staff are rushing you through your meals to finish and some of the food people got was actually inedible. Bread in the starter was rock hard. The drinks were good though!

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B S . 2023-12-09

MORE AT Google

Lovely place. Stopped in here for a drink after our Christmas lunch. Staff warned us they needed to close in 30 minutes to prepare for a private party but axtually let us stay for nearly an hour as we were drinking quietly. Good price wine and one of the few placss in London selling my favourite beer, Pilsner Urquel.

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Bartley O'Malley . 2023-12-09

MORE AT Google

It’s overcrowded, the music is too loud and when personal property goes missing the staff really couldn’t care less. Seriously, just avoid this place.

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Dave Woodley . 2023-12-09

MORE AT Google

Overcrowded, overly loud music, over priced drinks, personal property went missing and the staff really couldn’t care less. Just avoid.

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Wooders5000 . 2023-12-08

MORE AT TripAdvisor

An Unforgettable Misadventure at The Anthologist! If you're a fan of culinary chaos and enjoy playing "Guess When Your Order Will Arrive," then The Anthologist in London is your dream destination! My recent visit to this restaurant was nothing short of a comical calamity. Upon entering, you're immediately greeted with an air of indifference that's almost impressive. The staff, mastering the art of nonchalance, seems to be in a perpetual state of break. They've elevated not caring to an art form! The waiting game for drinks could easily be a new Olympic sport. By the time our drinks arrived, I had almost forgotten what I ordered. It's a great place to contemplate the mysteries of life, like "Why am I still here?" As for the food, calling it disappointing would be a compliment. It was as if the chef threw a dart at a flavor chart and went with whatever it hit, regardless of whether it made any culinary sense. Each dish was a surprise, not because of innovative cooking, but because you couldn't tell what it was supposed to be. In summary, The Anthologist is perfect for those who cherish low expectations and have an abundance of time. For everyone else, it's a humorous tale to tell friends about how not to run a restaurant!

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Remko Weijnen . 2023-12-07

MORE AT Google

3 for breakfast approx £70. 30th November 2023, Gluten free, vegetarian option very good. Salmon and eggs, and scrambled eggs on toast. Excellent attention at the table, very pleased with the service level. Having abandoned Browns due its all round decline, happy to now harbor myself here in the mornings for business meetings

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JAMES PRENDERGAST . 2023-12-04

MORE AT Google

Happy to return. Best birthday brunch

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Spinns Barbara . 2023-12-04

MORE AT Google

Had a really bad experience here. Terrible organisation creating a terrible service

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Jazz Brown . 2023-11-30

MORE AT Google

I had the pleasure of working with the anthologist at Gresham Street for my party, and have to say their organizational skills, in particular from Eve were nothing short of brilliant. From start to finish, they seamlessly orchestrated every aspect of the event, which everyone who attended loved. The attention to detail in planning, their flexibility and commitment made life leading up to the Barmitzva so much easier, especially in the run up to the day. The venue itself is fabulous and lends itself to this type of event - with separate areas for dancing, eating and kids entertainment. Everyone remarked how good the food and drink was, in particular the canapes. I highly recommend the anthologist for anyone looking for an outstanding event coordination and execution in a fab bar/restaurant.

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V S . 2023-11-27

MORE AT Google

I was surprised just how good the food was. The atmosphere wasn't for me. A bit corporate team lunch but overall good.

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Colin . 2023-11-24

MORE AT Google

Always love it here. Great staff, spacious tables. Varied menu, prices high but only to be expected . The burgers were delicious and great coffee

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Treats999 . 2023-11-24

MORE AT TripAdvisor

Went for a breakfast, service was slow and they were out of two of the dishes. Benches are uncomfortable and there’s no atmosphere. Good for evening drinks will stick to that

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GulliverTs . 2023-11-23

MORE AT TripAdvisor

Decent venue for after work drinks and food

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H Drax . 2023-11-22

MORE AT Google

Excellent service, especially from Giulio. Friendly and efficient, nothing was to much trouble for him

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Zoe V . 2023-11-20

MORE AT Google

What a hoot that was! Dj Fat Tony dancing our lunch away ✅

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Petra . 2023-11-19

MORE AT Google

Good comfort food that is aligned with price. Tasty. Service excellent and atmosphere buzzy in a good way. Lots of space and areas to find what's good for you. Would go back.

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Claude Chene . 2023-11-16

MORE AT Google

We turned up and inadvertently went to a reserved space: the floor manager, Kianna politely explained the mishap and found us a quieter space to enjoy their hospitality - it's the human touch that makes placs special & this is one with a great human touch!

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Catriona Boyd . 2023-11-12

MORE AT Google

We went here for my nieces birthday. It was soooo enjoyable, they had a gospel/ Motown band performing, and they were fantastic. I believe they perform every couple of months here. They had everyone on their feet dancing away. Lost in memories. The waitress who served us was very polite and patient. There were 11 of us dining. The food was just standard. I had the fish and chips, and it was ok. Others had the steak and some burgers, but we all thought the food was just standard. I will definitely come here again when the band is performing.

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Margaret Worrell . 2023-11-05

MORE AT Google

I came down tonight with my family after my graduation - we somehow didn’t end up booking a table and it was 7 of us. Most of the guest at the table didn’t speak English so there was a little mix up with our order and the waitress that was serving our table was an absolute legend. Unfortunately, I didn’t catch her name in the end, but I hope that she will read this review and know what a superstar she was. The steaks that we ordered were also really nice! - cut and cooked really nicely! X

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Marta Gornitzka . 2023-11-04

MORE AT Google

Looks great and atmosphere is nice. The nibbles we got were good, lovely warm bread and you can see the kitchen and you’re thinking you are in for a treat but unfortunately the rest of the food was average. Pork burnt ends sounded so good but just came as flavourless breadcrumb bites. The salt and pepper squid lacked flavour as well. So did the gohan curry unfortunately.

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Leon Das . 2023-11-01

MORE AT Google

Be aware. Kitchen closes at 8pm. Bonkers when they take bookings at this time.

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Daniel Hunter . 2023-10-30

MORE AT Google

Had a gospel lunch at this place. It was so much fun. I’ll be back!

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Susan Craig . 2023-10-08

MORE AT Google

Great place to have a work do. You need to queue for drinks at thr bar but it's nice to have a private area for chatting and catching up.

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Bob Cumberbatch . 2023-09-28

MORE AT Google

Waiter was rude, called my wife, love, and when asked for cider selection, he said go to the bar and look.

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darren quantrill . 2023-09-27

MORE AT Google

Beware the amount you get charged on your credit card. my bill came to £58.44, my credit card transaction was rounded up to £60.00. Quite dishonorable from the waiter Giulio. i only notced once I got back home.

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Elvio Barros . 2023-09-21

MORE AT Google

Private event but the staff were superb

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Winston Charles . 2023-09-12

MORE AT Google

Attended a Soul and Reggae Afternoon Tea event today. Lovely place, friendly relaxed atmosphere. Great music. Afternoon Tea portions were miniscule.

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linda thomas . 2023-09-10

MORE AT Google

Great venue for lunch time meeting

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Stewart Langdown . 2023-08-30

MORE AT Google

Very nice restaurant - especially thanks to Giulio. Thanks very much for this very nice moment

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Perla SOUSSAN . 2023-08-15

MORE AT Google

I had the fish and chips and it was awful. The fish was dripping in fat and the chips were dried out. Service was good but overall very disappointing for the cost.

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Alison Trace . 2023-08-06

MORE AT Google

I didn't eat so can't comment on the food. I had two cocktails both were good and the wait at the bar wasn't too long. It's a very busy and loud bar but lots of seating. Hold on to your drinks however as for glass collector took mine when it was half finished and was gone before I could even stop him!

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Jade T . 2023-07-28

MORE AT Google

Decent food and great location and atmosphere, but service is very hit and miss. Have been there and had a pleasant lunch with good service, but also have been, ordered drinks, waited 20 minutes for nothing to arrive, and given up.

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Paul Beausang . 2023-07-25

MORE AT Google

Visited The Anthologist on Friday evening with a few friends & work colleagues, I must say the service was exceptional and the quality of the food & drinks was of a very high standard. Olga who was the individual serving us done a tremendous job and was very attentive. She also knew the drink menu very well and recommended some very nice drinks. Thank you Olga! We had a great night.

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Ugnius Kacenauskas . 2023-07-17

MORE AT Google

It had been a while since last at the Anthologist, but on a rainy Friday it was good to see it busy. Good food and service.

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foodandwinelover . 2023-07-14

MORE AT OpenTable

Surprisingly not busy on a Wednesday evening, got servers immediately and not to loud, space outside to drink too.

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S Nangla . 2023-07-13

MORE AT Google

Terrible service. Staff are rude and the worst to deal with. First time it was probably a bad day, second time is unlucky, third is pattern.

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Kero . 2023-06-30

MORE AT Google

It was quite warm, no air con Food was good, chicken was missing on my salad

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Sarah Leavett . 2023-06-23

MORE AT Google

I have often visited Anthologist with clients and team events (Christmas parties_ and always enjoyed your service and bar facilities. However, I would like to address what I believe to be a one-off event from last night, and I am sure it won’t happen again as I think you have higher standards than this. After spending hours last night as a customer until close, we wanted to use the toilet facilities as one of your last customers. You (the supervisor) informed us it was closed. As a customer, I asked why when we were still around. You said it takes a while to do and wanted a head start. During this conversation, your staff member shouted, “What’s wrong with you guys? Are you crazy? Just leave!” Something along these lines. Apologies if it doesn’t match word to word. As someone who has not only been a customer with you for years, brought clients to your venue, had Christmas parties with you, worked in Retail customer service, and, most importantly, brought business all night by spending with my friends in your bar, this is unacceptable customer service. I am sure that specific individual may have had a bay day, a difficult customer, or something else that triggered this. I understand this happens. I speak from experience. However, there is a way to communicate and handle things despite not being in the best state of mind. This behaviour does not reflect the team because you have fantastic staff members. Please provide feedback to your colleague and provide coaching on customer service. I’m sure you will not let this happen again as I believe such is your standard.

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m0panim . 2023-06-22

MORE AT TripAdvisor

I have often visited Anthologist with clients and team events (Christmas parties_ and always enjoyed your service and bar facilities. However, I would like to address what I believe to be a one-off event from last night, and I am sure it won’t happen again as I think you have higher standards than this. After spending hours last night as a customer until close, we wanted to use the toilet facilities as one of your last customers. You (the supervisor) informed us it was closed. As a customer, I asked why when we were still around. You said it takes a while to do and wanted a head start. During this conversation, your staff member shouted, “What’s wrong with you guys? Are you crazy? Just leave!” Something along these lines. Apologies if it doesn’t match word to word. As someone who has not only been a customer with you for years, brought clients to your venue, had Christmas parties with you, worked in Retail customer service, and, most importantly, brought business all night by spending with my friends in your bar, this is unacceptable customer service. I am sure that specific individual may have had a bay day, a difficult customer, or something else that triggered this. I understand this happens. I speak from experience. However, there is a way to communicate and handle things despite not being in the best state of mind. This behaviour does not reflect the team because you have fantastic staff members. Please provide feedback to your colleague and provide coaching on customer service. I’m sure you will not let this happen again as I believe such is your standard.

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Daddy Mopa . 2023-06-22

MORE AT Google

Nice place to stop in, great service and location, but I had an utterly flavourless burger for lunch so difficult to rate it well. Underseasoned, under sauced, dry, poorly assembled. Good chips, though.

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Armand David . 2023-06-21

MORE AT Google

Stopped there for a drink. Nice service, standard London prices. Great atmosphere and decoration.

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Pavlos Thomaidis . 2023-06-19

MORE AT Google

Made a last minute booking for lunch and I am so glad I did. Brilliant service, our waitress was faultless and very efficient especially as it got so busy. Food was well presented and tasty too We will be back for sure

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James D . 2023-06-15

MORE AT TripAdvisor

This place is fantastic and is great for fish! I couldn’t get enough of the salmon! It has reeeeeeeally kind staff and food just as great! It has everything from gluten free to vegetarian. Awesome!!!!!!!!!!

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Maps395487 . 2023-06-13

MORE AT TripAdvisor

Slow service and food was average = onion rings were under cooked, steak over cooked (asked for rare, got medium to well done), chips about right.

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Alex Palmer (Rex) . 2023-06-13

MORE AT Google

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