The Angel Hotel in Cornwall, Isles of Scilly

We booked the hotel randomly, the pictures on the webside pg looks fab but I think they're supose to changed them because the room we got wosn't looks exactly the same I think the pictures they're from the time when the hotel was open .Everything is very old inside and filty we were in the room 2 min the smell was awful !!!Carpet with a lot of stains on it I was afraid to take my shoes a lot of scratches in the wall beside the windows, doors floors cracking, room was stinks!!!!Disgusting place !!I'm not recommended this hotel ,Just disappointed. Many Thanks for the girl in reception to sorted to us the refund she was very nice person..

Agradable limpio y mucha amabilidad pero en las avitaciones que dan a la calle los fines de semana no se duerme

We tried here for Sunday lunch, it was so good we went back the following week. Plenty of meat, perfect roast potatoes, along with yorkie, mash Swede, cauliflower cheese, and 3 other vegs. And amazing tasting gravy. Lovely surroundings with sofa to relax into afterward. Excellent Barman, friendly and attentive. We would be regular if lived near. A great find.

We were just here for drinks Bar manager very friendly Looked as if it had recently been done up and he said that it is one in a chain of 3 Spoke to a family who are staying there and they said that they are enjoying it They have a new chef coming in next week so can't provide any useful comments on food

Not welcoming, grubby interior and loud music - during the day!!! Not your average hostelry and apparently gone downhill since hubby used to live in the area

Hotel has a car park at the back via a small alley way, room was clean and tidy, breakfast was very nice and included in the price. bed was comfy, think they should have a towel rail in the bathroom, also took a while for the hot water to come through about 20 minutes but the boiler is on a timer as we found out when another guest complained about their room being cold. First Hotel we have been in that didn't have an extra pillow and blanket in the closet. Other than that was very good. About 1/2 hour from Penzance.

Bueno, llegamos pasillo recepción apestaba a pie a través de cerradura bar encontrar a alguien, el bar tv destrozados rotos en alfombras esquina azulejos en el suelo pegajoso rotos. Y era muy oscura y húmeda maloliente. El personal del bar nos y nos quería hacer pagar por adelantado. Nos negamos porque la primera impresión fue tan horrible, así que pedimos que nos mostró nuestras habitaciones antes del pago. Como el personal del bar nos llevó arriba Las alfombras parecían como el no han sido limpios en años tampoco nada, para ser honesto. Ella no podía encontrar nuestra habitación, así que por 10 minutos caminamos alrededor del hotel hasta que llegaban a la habitación 14, que estaba ubicado al lado de la habitación 5 (sentido ¿eh?). Ella abre la puerta y la habitación era pequeñísima, sucio y maloliente el baño estaba asqueroso que he utilizado más limpios y mejor después de una semana larga porterloos Glastonbury. No puedo comentar más porque no hace falta decir que no, y aconsejo a su salud que no tampoco. Y el lugar se cerró hasta los propietarios solucionar

We stayed just the one night, rooms were ok but somewhat "dated" and need freshning up, but were clean and presentable. Free WiFi is available, and staff were pleasant and helpfull. Parking is very limited and we had to park a few minutes walk away, in the town car park, but not really that inconvenient.

Our first mistake, needing a room in the area at short notice, we booked via an agent and accepted the photographs etc., without checking reviews. We paid the price. We have to echo the points raised in the reviews by other travellers as our experience was equally as awful. The place is tired and the room was depressing and uncomfortable. We only had one metal framed dining chair in our room and not all the TV channels worked. We had to order breakfast at 2pm on the day we checked in, which suggested to us freshly cooked - not a bit of it. We were ready to leave shortly after checking in, and perhaps on hindsight should have. This is not an experience we would want to repeat - even after a visit from TV's hotel inspector, which they could really do with.

We stayed here for two nights on route as part of our holiday. Upon arrival, we were asked to settle our bill before we were handed a key to our room - no trust here then! The room was tired but clean although the furniture could have done with a flick with the duster. We did not eat evening meals here but had breakfast which was average; the breakfast staff were very friendly and accommodating. I would not recommend staying on a Friday or Saturday night as you do not get any peace. Friday night we were woken up at 12.30am and later into the early hours with people swearing and shouting at each other in the street without a care in the world! Saturday, we endured a karaoke in the hotel. We could not hear the karaoke as a distance noise which was a minor nusance. However, when the event winded down we were subjected to loud singing and laughter in the street. If that wasn't enough, we were subjected to two females talking loudly outside our bedroom window at 4.00am!! I would not recommend staying here over a weekend and will not be staying here again.

We needed accommodation in the Porthleven area at short notice and found virtually no availability. The Angel did have a room - and when we got there we realised why. The entrance is unwelcoming, reception locked, and the public rooms are just like a run down pub. The room was shabby, furniture is junk shop style. The bed, although comfortable, had no headboard, only one bedside table, an extension lead trailing over the floor for the tv (which didn't work properly), no plug socket near a mirror - but no hairdryer anyway. The lightshade was filthy and the curtains stained. The bathroom was vile with dirty pipes, mouldy grouting and a shower which gave barely a trickle of water. The toilet has a macerator which makes a great deal of noise, not ideal in the middle of the night. There was a glass shelf which had a chipped corner and was barely secured to the wall. It was also so low over the sink you couldn't clean your teeth properly. Coffee not replenished after the first night. The breakfast room is decorated with huge, bizarre pictures and like everywhere else in this hotel, shabby. The breakfast however was excellent as was the coffee. Didn't get any toast on day 2 though because the queue for the only toaster was a bit too long. We could not wait to get out of the place and other than sleeping and eating breakfast spent no time there. This hotel cost us £185, which we had to pay on arrival. Don't fall for their website - avoid at all costs.

ANGEL HOTEL 01326569393. The booking for this hotel was done via Booking.com for the Culdrose Air Day on the 28th July, and it was easy.With me being an old man dinosaur, that's definitely a plus. What was impressive for me though at this stage, was the fact that payment was NOT taken at the point of booking. Which is always a good point for some. What happened was that the booking confirmation was LOCKED, (confirmed via an e-mail- so print it off) so your booking couldn't be double booked. I have never come across that before, so that got a definite tick in the box. Whereas if, however, the booking was to be cancelled! Then a charge would be levied. I consider that a fair deal. Parking was a pain. As Helston is now a one-way system...and Satnavs DON'T like that! Just be careful if you find a parking space on the main street near this hotel. As the uncovered water gullies are car wheel traps. Which one customer found out to his cost as he had his near side front tire burst when he failed to appreciate how close his car wheel was to these street level water gullies. Expensive. There are about six hotel parking spaces down the archway besides the hotel, for hotel customers only. Though you've got to be lucky and quick to get one. A TOP TIP for that is once your car is parked in one of those few hotel spaces....LEAVE IT THERE! Or you'll loose it if you go for a cruise.The golden rule is NO NAME. NO CLAIM. From the outside, The Angel Hotel looks quite attractive and a classy place to stay. Walking inside however, from my view point, it seemed nothing of the sort. Well, not what I was expecting for the £87.50p a night I had just paid at reception. It looked quite drab and, to me un kept. The whole place could have done with a good decent lick of various coloured paints, so as to brighten the place up for customers, and more importantly, make it welcoming...not cringing!! For me, it really looked as though no one could be bothered taking pride in their place of work. I couldn't detect any sense of pride from any member of staff, though Natalie, the receptionist, was beaming with helpful enthusiasm at least. Nothing was too much trouble for her to help customers, she was informative and knowledgeable. The security of the hotel was impressive. You are given your room key with a small fob on. Which un-locks the front door to the hotel with a swipe if you stay out late. Then there is the door leading to the accommodation area which is always locked, and access gained only via the red marked Yale type key on your key ring. That actually was a constant thing which is nice and reassuring to know. I'm afraid that is where my good experience ended folks.The paint work in the lobby and landing photographs looks fresh and bright! The reality was that the paintwork was yellowing and chipped/marked. The carpet on the first floor landing and stairs, felt as though they had been covered by a carpet and underlay, which had been fitted on top of another carpet and underlay! As it was more than a little springy under foot, and the "spring" was much, much better than that of an Axminster carpet, which this wasn't. I'm just explaining how it felt under foot folks. Our room, which was No 7 was an adequate size, with a double bed, table lamp, dresser table in front of sash window, a decent sized wardrobe, and what appeared to be a decent bathroom/toilet room.The rooms TV was a decent size, trouble being that the TV didn't work, and hadn't for a few days apparently! But my wife & I didn't know that, as we decided to eat out for the evening. Whereas, upon our return to the hotel in the not too late evening, around 8pm. We discovered that the room TV was NOT working at all. No matter what I did to get any channel for a relaxing evening in front of the one eyed monster. Upon checking, but not at reception, as that was not manned during the evening apparently, I was duly informed by a staff member that the hotel manager KNEW that the TV in room 7 was U/S a few days before our arrival. Yet did NOTHING about it! So my wife and I couldn't drive any where as we both had had drinks, and technically were stuffed. As our room TV was linked to the bar TV down stairs in the hotel bar, and THAT was U/S also. Putting that issue aside. The condition of the room appeared decent. In fact it was anything but. I do not have that high a standard, but I do have high expectations for paying £87.50p per night for a room that was not worth it I'm afraid. The two chairs in the room were disgusting. One had a filthy seat with god knows what stains on it and foot marks, whilst the other had a broken back as the photographs show.The curtain blinds were all twisted and knotted and I sorted them out. otherwise we would have had no privacy, the blinds rail was ill fitted and too small for the window size. The curtain rail was bent, ill fitted as well. The toilet seat needed tightening, the small bathroom towel rail was broken, as was the sink plug chain. Looks like this hotel either has a poor maintenance facility, or an add-hoc version which doesn't seem to do a lot of repairs! Now the sash window. This was filthy and disgusting, as shown. The outside window view was covered in grime and filth. NOT a desired aspect of attracting customers to return. With the chefs galley directly opposite, as shown. The room carpet was thin, unlike the landing and stair carpets. The bed was comfortable, but the annoyance of the Seagulls that situated themselves around our sash window area during the early evening. Gave way to assumption of the possibility of being fed scraps from the hotel galley window. As they loitered a long while before moving on, and they were NOT quiet! We only had breakfast on checking out in the restaurant,which consisted of a small portions of an English breakfast. The restaurant itself looked as though it could do with a serious make over to bring it to life. Even a Kentucky has superior seating area than what I saw I'm afraid. The wooden floor looked aged and out of place for the restaurant, with what looked like a DIY make shift bar in the top corner of the seating area. There was no sound system as such, like hidden speakers playing appropriate music etc. In their place was a radio/cassette player on top of the bar broadcasting the news!! Please do not feel I am criticising the staff. I'm NOT. They can only work with what they are given. The management really need to get their act together and brighten this hotel up more than just a bit. This hotel would be superb, if ONLY it had some serious money and up dating done to it. It is the drab and un-welcoming interior, the very poor maintenance, the inefficient cleaning regime and the obvious staff shortage, which seriously lets this hotel down for me. The staff really need to be smartened up in the same attire uniforms, to high-light smartness and efficiency and pride.The accommodation security is fine, as far as I could tell. There is NOTHING that would entice me to want to return to this hotel in the future, let alone the near future I'm afraid. Others may have a differing opinion to my review. I can only review what I saw and experienced. Paying £87.50p a night for what I can only describe as well below par is NOT acceptable, and nor is it good value for money.

This restaurant was recommended to us. I ordered the cottage pie and it was beautiful. There was plenty of room in the restaurant. The staff was pleasant and efficient. Altogether it was a great meal.

We went to the angel hotel in helston cornwall with family and friends saturday 17 october barman was welcoming but then the nightmare started instead of menu on website they had a new menu with only 5 mains on it fish was small and not fresh think was iceland special chips were not handmade more mc.cianns oven chips home made tartare sauce was grey and vile tasting peas were cold and like bullets steak was not cooked they way you asked the cottage pie was tinned mince comfi chicken was vile and no veg with it started to remove all tables from resturant as we started to eat as had kareoke on later no atmostphere at all place was dead do not use this hotel to eat its a risk to your health unless you like a&e department

I would not recommend staying here at all. To call it a hotel is a disgrace. No one runs the reception its constantly locked. Given a room that was unfit to sleep in due a noise from something or other. Told no more rooms available and then took over 1 and a half hrs of messing about to be offered a single room for 2 adults. Still not satisfied I demanded to see the hotel owner. Half an hour later I had a new room, table lamps didn't work and to be honest I could not bear to sure the shower. I had to write to them to complain as no one was around the nx morning surprise surprise and this took them over 2 weeks to reply. All this cost me £85.00. Would I stay here again !!!!!!!!! No one should stay here ever. Badly run disgrace of a hotel, ive had better accommodation in a B&B and paid far less.

We needed somewhere in Helston to eat with friends. The website stated locally sourced produce. All mature, 50-60, we found it to be a step back in time to establishments we remember in our youth. A place for quiet voices then, but not so now. The young staff were very friendly and really worked hard. The waitress called me 'mam'. It was as if they had received no training, but still tried very hard to do what they thought was correct. We didn't seem to be expected, although I had booked and after being shown a limited choice on the board a paper menu was found, for us to share, which had a larger selection. During our meal we noticed two more groups of four come in. With no welcome and only the limited food board they did not stay. What a pity as there was a possibility of eight more diners. The food was passable, actually the best chips I have had for a very long time. The art work was interesting and our local friends shared some of the history of the hotel, which made it even more of an experience for us. The young barman was very personable and helpful, but on his own he certainly had a lot to do and did it all with a smile.

We stayed at The Angel for one night, when we checked in at 1900 hrs there was no one about, not even behind the bar. We were shown to room 2 at the front of the building looking over Helston main street. The room itself was fairly clean, but in need of a thorough spruce up, by the bed were some dried flowers. The en suite toilet has a macerater which made a lot of noise even when running tap water. Breakfast - served in the room with the Minstrels Gallery- just needs some love and attention. There was a variety of small cereal packets, a jug of orange juice with glasses on a stained tray, fruit consisted of three whole oranges. The waiter was pleasant, we had a full English which was okay, no sign of jams, marmalade etc. again the tablecloth was stained. When we checked out we weren't asked if we had enjoyed our stay, who cares! No - one apparently! Shame.

We popped in on our pub crawl of Helston. This was the second best of Helstons pubs we visited. It was comfy, spacious, with nice decor. Lots of interesting snippets of local history to peruse whilst you drink. It is the only pub I have been to with a 40 foot deep well in the bar. The landlady/Barmaid was friendly and they served a nice pint of Tribute.

I regularly stay at the Angel whilst on business in Helston. I have always had a pleasant welcome. The staff, in particular, Emma and Sue, are always cheerful and will happily spend time chatting to you if they are not busy. Room. I have only stayed in room 5 which is clean and comfortable. The bed is one of the most comfortable I have slept in. Yes the decor and furniture are dated but that adds character to the room. The bathroom is functional with a socket to charge toothbrushes/shavers. The shower cubicle sliding door has a very restricted opening so if you are on the large side be prepared for a squeeze.Meals. A varied evening menu to suit all tastes and there are always extra dishes on the specials board if you don't like whats on the main menu. The food is home cooked and always tasty, I haven't had a bad meal here yet. The garlic mushrooms are the best I have ever had! The bar/restaurant area is clean and well laid out. It is quiet but then Helston isn't in the heart of clubland. It is ideal if you want a quiet evening in a 16th century building where you can actually have a conversation and hear what is being said. Breakfast is a full English with quality local ingredients and is ample to start the day.Reading through previous reviews I was not sure whether I would enjoy my stay at the Angel but please don't be put off by them as from my own experience I can tell you that the food is great and the room is comfortable but the biggest asset are the friendly polite staff who work hard to make your stay enjoyable.

Had Sunday lunch here. Bruchetta starter bore no resemblance to the Italian dish, more like cheese and tomato slices on a hardly toasted bread roll. Disgusting. Main coarse was over-cooked pre-sliced roast beef covered in gravy. Huge dish of vegetables but only brassicas and swede, when British summer vegetables are at their best. Roast potatoes so huge that they were mostly just like mash. The veggie option was dry and tasteless. Absolute riubbish. Do not eat here.

My partner and I did not stay but popped in for a pint and some lunch.We ordered our drinks from the most miserable bartender, my shandy tasted terrible, the lemonade had gone.After waiting for 10 mins for the bartender to appear back in the bar, we explained About the drink, no apologies, no offer of something else, he just shrugged and walked off. Another 10 mins later still no drink, and no explanation to why it was taking so long to make another shandy.We did not order lunch and left without having had our drinks.Overall bad experience. Having worked in a pub all of my life I would have expected more. The customer service was awful.

Our visit has entered family legend - the food was revolting, looked and tasted like it had been reheated from the previous day. I don't think they actually employ a chef.

We waited to check in while the girl behind the bar served people at the bar. She said be with you in a minute then left the bar for about 8 minutes came back said sorry be with you in a minute carried on servicing behind the bar 25 minutes after arriving she got around to us. We wanted food but its now 10 pass 9 so sorry we stop serving at 9 you will have to eat some where else. Breakfast was at 8 we asked can we have it at 07.45 after a chat with the chef and manger they said yes we can do that for you tell us what you want now and it will be ready long story short we left next morning at 0815 without having any breakfast! They are good at saying sorry but that is all. Karen and Stuart

Stayed in hotel for four nights and enjoyed our evening meal.Since the food was so good we decided just to eat there every evening, just worked our way through the menu.Food was tasty and well presented, especially the chips.Good value and good size portions.

We went here on a Sunday evening. Ordered roast as that was all that was really on offer. Should have known from the dated decor, dead flowers on the table and empty restaurant that things were not going to be great. The food was all cold part from the gravy and was obviously left over from lunch service. The lady serving was sweet and apologetic but she didn't seem surprised that we were disappointed. My advice is to avoid this place. We left without eating.

We went for a meal as a very large party. Staff were friendly and food all came out in a good time. All meals looked lovely and the Chicken New Yorker was amazing. Good value for money aswell.

Booked for an evening meal. Large dining room/ bar but flowers on tables dead.....a sing of things to come... Limited menu but looked appetising. Starters ....squid looked like it had come from freezer, about 5 thin strips on a few salad leaves; bruschetta which was a ciabatta with tomatoes on top. As for the mains, my husband and I chose the 'special' which was supposed to be loin of pork with dauphinois potatoes, cabbage and carrot purée. The veg was tasty, if somewhat cold, the pork was over done but tasted ok. The pots weren't dauphinois but tossed in cream with some pepper. We should have guessed the poor chef had little idea as he came about twice to check the special board! Others in our party had sausage/ mash and fish/ chips. Which were ok. Didn't have pud, only 2 options, Eton mess and creme brûlée. Thank goodness we had a discount card which saved us £25! Staff were lovely. Such a shame as the hotel could be so much better

Very comfortable surroundings not eating there buts it's a nice place for a quiet drink.like most hotels the drink are pricey bit that's modern times, overall ide say a pleasant experience even though I didn't stay over night or eat there, the staff where polite and there was no rift raff.

stopped here for lunch I was a little bit early but they didn't mind my burger came out lovely and moist really well cooked food

I have had some good food in my time I pop in to the angle to have some food I order the pie and it was cold when it come to the table I ask for it to be warm up and It come back cold so I will not go back