The Angel Eaterie in St Edmundsbury

My partner's family booked in for celebrating one of his sisters bithday. Best meal ever. The restaurant and staff are lovely. The starters are delicious especially scallops, fresh and juicy. We also had bread and butter from nibblers, wellcooked handmade bread I ever had. Mains are also great, can't fault a Steak cooked to perfection. We had a good time and will definitely go back.

Service is the best. Food is very good. Always consistently good. Atmosphere is good. Our favourite place for dinner or drinks in BSE.

A fantastic Saturday evening. Had good cocktails and drinks in the lounge as the bar was full. The atmosphere was lively and buzzing. The staff are cheerful, enthusiastic and knowledgeable. The food was excellent with a special mention for the pie! Interesting wine specials. I am dairy intolerant and as always found everyone very helpful at suggesting substitutions so that I could have an enjoyable meal. A waitress went to hand me a happy birthday plate and a colleague got her to return to the kitchen to double check it didn’t contain dairy. I appreciate the care and attention. Yes it was pricey but we thought it was worth it.

This is a very nice hotel - a bit old-fashioned, but that's part of its charm. Nice seating areas for pre-food drinks or tea etc etc BUT cannot recommend it for eating. It all feels as if it's gone to seed and needs a maitre d who cares about the place - crumbs on tables and chairs abound. And the service is very sloppy - orders are forgotten. And it is very expensive for pretty good to average pub food.

Fabulous looking hotel inside and out. Amazing Charles Dickens themed afternoon tea. Super selection of savoury and sweet treats and pots of tea. All very tasty in a relaxed atmosphere with very courteous and friendly service from the young gentleman serving us.

Amazing staff. Love these ladies, they really look after you. We were targeted by some older men and the staff really took control and made us feel safe. Would 100% come again.

My wife and I celebrated our 48th wedding anniversary at The Angel Eaterie recently. We had a wonderful lunch. Service, atmosphere and food all excellent. This is a very reliable destination and one we have been enjoying for many years. We eat in other restaurants but always return to The Angel for those special occasions.

We had Sunday lunch here today which we have had on several occasions and it was disappointing. As locals we have used The Angel for many reasons and are proud it is a feature in our town. However if you eat in the restaurant pick your table carefully unless these things don't bother you: Several tables look into the kitchen as they leave the door open as a thoroughfare for the waiting staff Alternatively tables are in the entrance Alternatively you can sit in the middle row which accomodates larger groups or they sit 5 on a table for 4 The beef today was bland and 50% fat. Potatoes really good but a big price to pay for just the roasties Positives; Server for pre lunch drink in the bar excellent None of the above is the fault of our table waitress who was very good Previous experience of Jasmine the Food and Beverage Manager is excellent but today she was managing the Afternoon Teas in the Lounge We went to the first Steak Night in The Vaults this month and it was amazing but note again tables are "tight" For us the jury is out for the Eaterie but we have booked again for the monthly Steak Night

My partner and I had made the Angel our go to for dinner, for treats and special occasions alike. We’ve always found service to be exceptional and the food to be just as fabulous. I emailed to book us in for a Friday night in February for the set menu. We had to email as it’s not possible to book the set menu via the website booking system, something that they should look into doing. The confirmation had gone to my junk Mail so I’d nearly forgotten all about it as well. On arrival our coats were taken and we were shown to a table. We booked months in advance so we’re disappointed by the table placing right by the door that leads to the kitchen against a wall, much prefer the booth seats along the back wall, and booking so far in advance expected to receive one. On the table was a “Happy Anniversary” card, which confused us, as our anniversary isn’t until April, then a gentleman walked over and took it from my partners hand saying “we’ve put this on the wrong table”. Being gluten free I was walked through my options, which are always plentiful here, but on this occasion we were both left very disappointed by the set menu options. No one goes out for dinner and gets excited by chicken breast as their protein main course. I personally am not a fish lover either and the vegetarian course of potato terrine doesn’t inspire anyone. Then the starter options, one of which was also chicken but as a confit, cauliflower soup and cod tempura. Also none of which were overly inspiring for us. Instead therefore we opted for pork belly off the main menu. When it arrived it was the smallest slab of pork belly, mine was slightly burnt on top. It was served with a tiny side portion of cabbage wrapped around more cabbage and bacon and a potato fondant, my partners of which was not cooked through, when informing the waitress she just said “it might be meant to be like that, but I dunno to be honest, I’ll tell the chef” we never heard anything else and there was no reduction on the bill. For £28 a plate, we felt robbed, to put into perspective after leaving Angel we walked around Bury for a little bit and saw that Pea & Porridge which is a Michelin star restaurant charge less for some of their main courses £27 - £29. Opposite the’ at Old Cannon Brewery they offer a Roast Pork Belly with dauphinoise and cabbage for £17.95! After seeing these prices and for what we got at Angel, we felt robbed. We each only had one drink each also, and in total the bill was over £80. There was a discretionary service charge added totalling nearly £10, which we had removed and the bill for two drinks and two pork dishes came to £73. It was not worth it, we were still hungry, but rather than pay another £8.50 each for a desert we went to McDonalds and each got a burger and fries which was more filling than what we’d been provided at Angel. This visit taught us a lesson. Whilst in the past this was a lovely place to visit, the pricing is far too high for the portions received. I believe because it’s a hotel they’re hoping their guests will eat with them rather than explore the cheaper, much better options nearby. Now as locals, rather than return again, we will be going elsewhere. Unfortunately after years of many repeat visits, this was our last.

Safe, go to Venue. Always attentive staff, no fuss, small menu so all freshly cooked. Good value for money, especially the house wine. Complimentary birthday cake which was a nice touch. See you soon.

Lovely food, beautifully presented. Waiting staff pleasant but way too busy to be attentive- probably because the tables were so rammed in and far too close to each other, and especially to the kitchen door. Staff not assigned specific tables do nobody had an overview of what stage we were at and whether we had ordered yet etc. Decor beautifully done and in keeping with the history of the building but acoustics DREADFUL- very noisy!

We came for our daughter’s birthday and stated this on booking form as it asks if celebrating any special occasions we were told by reception that there would be a plate of sweet treats for birthday guest. Everyone’s drinks were brought to table except mine i waited and in the end asked where it was then after the afternoon tea as we hadn’t seen the lady that served us for a while my husband asked another lady away from our table if the birthday plate could be brought out. she knew nothing about it and went off then came back and in front my daughter at the table said “all it is is a plate with a brownie on and happy birthday written, do you still want it?” I was so disappointed in what she said, how she said it and that it was infront of my daughter which ruined any gesture that would have been made so i said no and we left. Definitely not value for money or good service What was meant to be a special occasion disappointed. We have definitely had much better afternoon teas as well, not worth the money it cost.

I was really amazed by the quality of the food of the Restaurant. I was in my own with no reservation but the super kind and efficient staff found me a table in the lounge, both restaurant & bar were fully booked. Amazing surroundings and this hotel is really warm cozy and Christmassy. I sat by the fire. Amazing customer service from Emma: she was very knowledgeable and quick service as well: my 3 courses meal was served in under 1 hour, amazing considering the place was packed with people. The food was TO DIE FOR, I got the scallops & chicken as a starter, the beef steak as main and sticky toffee pudding as dessert. All the food was cooked to perfection and presented in a fantastic way, really FINE DINING. Great selection of wines as well, I opted for 2 large glasses of the Portuguese DUERO ( 10.80£ each ) The bill came to 100.70£, absolutely fair considering the beautiful posh Hotel & location, amazing service, top top quality food and 2 glasses of wine. WELL DONE GUYS, I will certainly come back!!!

We met up with friends for a pre Christmas lunch. Had a lovely meal and wine plus cocktails. Very good as usual and the waiter and Eaterie Manager were very attentive. Have been here for lunch earlier in the year and standards were very good. Can’t fault it. Will return👍🏻.

Very disappointed with the food we had. Sandwiches were under seasoned and the scones were some of the worst I have had. The hotel were good enough to give us discount as the scones were inedible (our view) Had been looking forward to it as was a 60th Birthday treat, not an experience I will be repeating.

Absolutely lovely service, food, experience. Just so loud. Noise reduction, baffle boards required. Beautiful food though, first class. No time pressure, relaxed,. Great wine options, nice Sherry options. Cocktails were nice. It’s a real go to but the noise levels are a problem with shouty customers.

Nice seating area for afternoon tea. Good service. Delightful choice of cakes. Lovely hotel in pleasant Bury St Eds. Had a gift voucher, really nice... In the top 3 afternoon teas Ive had. Treat for me and my daughter.

Never had a bad experience here. On my fourth time visiting we opted for the £35 3 course meal. I have a gluten allergy (coeliac) and the waitress confidently told me which of the items I could have. Both my partner and I ordered chicken liver pate for start, which was delicious. I could have eaten it twice! Mine was served with gluten free toast and when served the waitress clearly indicated it was gluten free - fab! For mains I’d opted for the pork belly, unfortunately it was sold out so they asked if I was happy for it to be swapped for a pork chop, which I was. It was delicious. Cleaned my plate. Very happy. My partner had a cod dish on a bed of risotto and also cleaned the plate. For desert my partner had the panna cotta and was very happy and amazingly I was offered a gluten free sticky toffee pudding, which wasn’t on the menu but is my absolute fav and I’d go here just for it! I loved every mouthful and the ice cream it comes with is delicious as well. As I was driving the drink I chose was a watermelon cooler. This was the only let down for me. It was extremely bitter and not to my taste at all. My partner was happy with his Bellini. Overall. Superb service, as always. Superb food, as always. I’m always shocked that this venue doesn’t have much higher reviews as one of the best places to eat in Bury St Edmunds imo. Cannot wait to visit again!

Had a very pleasant , simple lunch here on Thursday. Parked the car and just walked in. Very good , in fact, excellent service ! We both had the Pickwick Pie with vegetables,a fair portion of meat, good pastry , hot with an extra little jug of gravy . My feeling was that it was what we wanted , slightly overpriced, but that was ok, because the atmosphere was good. My only niggle ..get rid of the 12% service charge..10%is always plenty and really we should only give what we want to give …not feel obliged to pay…….a lot extra !

We met two friends to celebrate a business venture with a bottle of champagne. Fergus, one of the fantastic waiters asked what we were celebrating, we told him. He came back with a chocolate pudding with ‘congratulations’ AMAZING. Thank-you FERGUS, just SO thoughtful and meant so much.

Excellent! Came in for dinner la(no booking) a few Wednesday’s ago! Lovely staff sat us quickly had amazing cocktails. Service was amazing the young lad that served us was so friendly and chatty wish i got a name! the young girl who bought us out our food was so lovely and professional while looking quite a young age! Food was beautifully cooked. Had scallops and garlic prawns to start, followed by a medium rare steak and fish and chips beautifully cooked, frequent check backs and asking if we wanted any more drinks! Finished with sharing a lemon tart! Bit dry but was beautiful finish to our evening! All staff lovely and smiley, made us feel so welcomed! Thank you for our wonderful evening! Will be back soon! 5/5 stars!

Decided to go for £35 3 course set menu early dinner 5 to 6pm. Having seen sample menu on line disappointed with menu offered. The starters and desserts were well presented and a good quality however the main course was not a good standard. The pork was very fatty and the potato was hard In places. Not happy to have a 12.5% service charge added to the bill and charged £4 for a bottle of water.

The only place where I have had lumpy scrambled eggy and watery crème anglaise passed off (after complaining) as - custard with a skin on it. Not charged for but the chef’s brass cheek left more of a bad taste than the food. FOH was polite and working hard to keep it going but shouldn’t take and pass on such silly excuses from the kitchen. PS did chef really intend to send it out with a skin on it?

Excellent food- truffle fries and homemade bread with soup were absolutely incredible. Some of the best food I’ve had in England! Good cocktails. Also dog friendly lounge! Nice, laid back, but elegant atmosphere. Highly recommend for happy hour or snacks!

We had Sunday lunch - and like the "curate's egg" it was "good in parts". I had an excellent starter - pork belly with black pudding bonbon, and my husband's chilled gazpacho was fine. The main courses, however, weren't quite as good. Husband had some lovely tasty and tender beef - but my wild mushroom roulade was quite disappointing. The filling was nice enough but it was encased in rather uninspiring pastry like a Greggs pie. To me, roulade is made with beaten egg, rather than pastry and is light and fluffy. There were plenty of carrots and parsnips - but cooked rather unimaginatively - apart from the shredded cabbage which was good - as was the cauliflower cheese which cost extra and was served as a side. Altogether there were too many carbs - I noticed on the next table, someone had the fish in batter - which was not only enormous but served with chips as well as a large Yorkshire pudding! I found my own Yorkshire pudding inedible - hard and dry. I did have a lovely glass of wine though - a glass of Austrian Sauvignon from the "Special Pours" and the service was fine - friendly and prompt.

We visited the Angel for our anniversary meal and I must say it was delicious! The ambiance and service was impeccable! As it was our anniversary, they brought us a card and a complimentary dessert with a lovely message. The food was amazing. Steak perfectly cooked! Highly recommend for a special evening out!

I concur with other reviewers .. with the addition of snotty service and no lunchtime menu meaning it’s main menu like £18 for a stater and £35 main course. Last time I was here for the LUNCH MENU the place was packed and yet today, Friday, it’s virtually empty. Food was total rubbish. The fish was smelly and this is a prime example on how to destroy a business without really trying. Being local I can say your current reputation is exactly where it should be. Oh for the days when I spent £40k on my daughters wedding here. Last time for us ..

Good service and delicious cocktails.

Absolutely stunning interior, nice atmosphere, could be excellent, but... We waited in a bar to get seated at our table for ages, but that's all OK, as its very busy. After we got seated our orders were taken soon enough. We were really hungry so I have ordered some bread and nibbles to keep us going before the starter. It took over 30 minutes for the bread to arrive...this is not really acceptable, because the whole point of ordering bread and nibbles is that we get it quickly. Not a great start. The starters came about an hour after ordering food. The bread was lovely, my scallops for starter were good, but my husband's pork belly tough and dry. I have ordered monk fish for the main with potatoes, fish was overcooked and tough, and potatoes were undercooked. My husband's steak was nice enough. So in general, a dissapointed. Will not eat there again unfortunately, which is a shame, as it looks beautiful and has lovely atmosphere. We did eat there in winter and food was way better, went downhill from there unfortunately.

Well, I have to say that was one of the most disappointing birthday meals I’ve ever had. Terrible service, only one waiter and waitress for the whole room that was packed. Our drinks took 15 minutes to arrive and the service during the whole meal was very slow. Regarding the food, I had to say that is overpriced. £19 for a scallops/langostine starter: the dish was poor, the langostine was NOT fresh (or cooked a long time ago), it was soggy on the outside and no meat inside. It was like touching a rotten langostine, and three tiny scallops. Definitely not worth £19. The tempura was hard and difficult to chew and the prawn with garlic mayo were overdone and no garlic mayo, just Mayo. The main courses were the best of the whole meal. The chicken was acceptable but the breast, too dry and the lamb was cook well but not worth £38. Overall, is totally overpriced for the quality of the food served and the service. They also charge discretionary 12.5% for the service that we asked to take it off the bill. So, two nibbles, two starters, two main course and two drinks (coke and aider) nearly £130. Judge yourself but I could have had a pretty amazing meal in many good places in London for that price. Not coming back ever again and that’s a shame because we are local and go to Bury st edmunds very often with friends and family.

Afternoon tea. Busy with no intimacy not much room between tables. Long wait to be greeted served and orders taken. Food was lovely. Great decor and atmosphere. Not recommended for a special occasion. Ask for extra tea leaves if you request strong tea.

We had a delicious meal to celebrate my birthday. Megan, our front of house assistant, was attentive and made us feel very welcome! Only complaint was the dessert plate had little ripples in so I could not scrape the last delicious dessert up! Only joking! it was a faultless meal. Topped off by a little dessert for my birthday.

Sunday lunch to celebrate my sister’s birthday. To say the Greene King beer was the best part of my meal sadly sums it up! Roast lamb with usual accompaniments. Well the lamb looked quite good and pink but it was little bits, not a proper carving and much was gristle. The cauliflower side at £4 was just three small springs; it was put down on a plate which was scalding hot - surely they should either have warned us or put the ramekin on a cold plate? “Roast” potatoes with no roast outer layer. The Yorkshires were dire. We watched vast amounts heading back as waste; they looked huge but had no texture other than dry and tasteless. The affogato dessert disappointed too. Problem was boules of ice cream that needed to be much colder so it could withstand the warm coffee better and not form a “soup” so quickly. The biscotti element was rock hard - dentists delight. My sister was not one to hold back, even as my guest, and rightly picked them up on most of these points. Very disappointing and poor value.

Our favourite place to go for a glass of wine in Bury. Love the decor and the outdoor views are amazing.

The service was excellent but its very over priced I felt. Restaurant is also quite noisy and people are close together. I guess it depends on your individual budget.

One of our favourites in Bury St Edmunds. High quality food, varied menu & great service. We really like the Sunday Roast here, very generous portion sizes, perfect roast potatoes (which is a deal breaker for me!) We have been many times and it’s never a let down, extremely consistent standard & quality of food.

We've been here before and had cocktails in the cellar which at that time was brilliant but they've since refurbished the place and closed the cellar cocktail bar and moved it upstairs. It used to have the dining area as you enter the front doors. What used to have the appearance of elegance and history, now looks like a modernised pub like every other pub. The Dark and Stormy cocktail was awful. No ginger ale in it, no sweetness. It was quite bitter and flat. The Staff were friendly and welcoming.

We were invited to lunch with some friends and had a wonderful time. It was my first visit and we were looked after splendidly.

Absolutely outstanding place to stay, food is unbelievably good and the staff go above and beyond, highly recommended, will be visiting again soon.

The Angel Hotel Eaterie just gets better and better! Today, my wife and I celebrated our wedding anniversary by having lunch there. We chose the right restaurant. The Angel shares Angel Hill with several other lovely buildings, so simply arriving is something of a pleasure. It was a particular pleasure to have a table by a window with a view of the old abbey gateway. Although it was only a Tuesday lunchtime The Eaterie dining room was full. Every table occupied by happy customers. I have known The Angel for about forty years, and it has changed a lot, but it has always had a good reputation amongst locals like me. I have never frequented the restaurant more than two or three times a year, not because it I have had reservations about it, but because it is a little expensive. (At £60 a head, including tip etc.) The various plates my wife and I tried were all excellent. It was an interesting menu selection as well. I had scallops followed by a venison burger and then an interesting apple based dessert. Which included, by the way, a wonderful custard based pannacotta. Throughout our two hour meal, the staff were both efficient and friendly. I am seventy four and have eaten quite a few restaurant meals since I was old enough to hold a knife and fork. Today's meal was up there with the best and worth the money.

We went to The Angel Bar for my 37th birthday, and were not disappointed. There were 7 of us and we had a great evening. Good selection of cocktails.

Good atmosphere but food and service seems to dip on Sundays. (No checking drinks or if food is okay during Sunday roast). Potatoes not great. Saturdays and special occasions are always 5 star

Lovely cocktails and lovely atmosphere

Best bar in town...don't miss the restaurant as well!

Lovely place to have some even lovelier cocktails

Booked table for Saturday lunch meal. Service was okay nice and friendly. Food was okay not exceptional, would expect better from The Angel. Decor and atmosphere was nice however the windows need a good clean for sure.

Had the three course set menu for our one year wedding anniversary. The food was lovely and all staff members were very friendly and accommodating, they even added extra touches to make our anniversary special. Will certainly be returning for future occasions.

We had heard about the early dinner offer (£29 pp) and decided to book for our wedding anniversary. The deal applies between 5pm and 6pm and offers 3 courses and a cocktail. There was a choice of 3 dishes for each course. Our favourite was...

Really nice cocktails and posh fries... Highly recommended

After a very hot day in Bury, we decided to eat at the hotel. Deciding on fish specialities was sensible - light and easy. Starters of perfectly cooked scallops and mains of pan fried stone bass fillet demonstrated the chef’s skill in cooking fish. Outstanding....

What a treat, a great atmosphere, friendly happy staff and the food was delicious. Great wine, good seating and well decorated with unusual quirky displays.

Great attentive staff. Lots of variety to choose from.

Lovely food, fab service and great decor. The house cocktails are highly recommended. Especially the one with Havana white rum and Cointreau.

Food was lovely, service was good however, when paying the bill, which my partner paid as we had to go and move the car as we were close to the two hours, when we got home and I looked at the bill, I was astonished...

Excellent service and superb cocktails

We visited today for an anniversary meal. The staff were friendly, but the food was lacking. We both ordered the spinach and pea soup and immediately found it to be bland, but the accompanying bread was lovely. I only had about 3 spoonfuls but it...

It’s been a long time since we have visited, what with one thing and another, and what a revelation awaited us! Gone were the mismatched furniture and canteen feel, and it was replaced by decadent and beautiful furniture and a wonderful ambience. We visited for...

Came here with a friend for a special birthday treat. Staff friendly and helpful . Food faultless, atmosphere good. I would have preferred a table with dining chairs rather than a sofa to sit on but I guess that’s personal preference. We asked for more...

Stayed in the hotel for the weekend and ate in the eatery on the Friday! Lovely meal, portions not massive, but wouldn’t expect that in a place like this. Staff could not have done more for us! Service was great! Sticky Toffee pudding is a...

A birthday dinner for 4 friends - it has a good atmosphere and was very busy but consequently very noisy! We enjoyed our meals but thought it was expensive for this town

Came in for a cocktail....The amount of time I've walked past this place and never went in.... but on entering was a nice welcoming feeling, table service is a nice feeling, cocktails were amazing. Recommend this place, and definitely be returning. The bar man tonight,...

Excellent from start to finish. The food was beautifully presented and I particularly enjoyed the sticky toffee pudding!! The service was brilliant. It was also very good value considering the quality of the food and I will definitely be returning soon. Highly recommend.

Popped in for lunch and the place was busy but felt spaced safely. Ordered just the main course, with the size of the dish we really could have had a starter too. My dish was sufficient for a small appetite and well presented. The side...

Anyone wishing to have a relaxed meal in comfortable surroundings should consider seriously The Angel Eaterie in Bury St Edmunds. The dining room has views of Angel Square and the famous abbey ruins but its chief strength consists of the friendly but highly professional staff...

The restaurant is very nicely decorated and comfortable, service is quick and efficient. It's very convenient if you're staying in the hotel. The menu was fairly standard though portions were generous and the food was reasonable but not excellent. I had fish and chips -...

We were due to watch a performance at the Theatre Royal and decided to try out the Early Evening menu - if you reserve and start your meal between 5 and 6pm it is £25 per person for three courses, and a cocktail. The food...

We ate dinner at the Angel Eaterie (not for the first time). Friendly young team of staff, efficient and polite. Good food. Worth a visit if you are staying in the area.

Yay!!!! Smiling faces from the team have returned. We use The Angel bar as our regular pretty much, as do many of our friends. It’s the nicest place to go for a drink and the bar area has a real buzz most days. It was...

Disappointing - not the Angel of old. Far too loud and disappointing service. Food was ok, albeit hugely over priced for the quality - £15 for a very small scallop starter and £11 for an average gravalaux, but £28 for a very average steak, which...

We stayed in the Angel for 3 nights over Christmas and as always invited my old school friends for a reunion lunch on the 27th before we return home to North Norfolk. We found the menu limited and some of the main dish portions very...

An absolutely faultless and extremely wonderful lunch. All the staff were exceptionally attentive (including Jasmine, our lovely waitress). The food was perfection in taste and presentation. There was not one part of this dining experience that was not 5*. The Eaterie was full but the...

Disappointingly small menu and not much choice. If only the food was as good as the customer service and decor, this would be a perfect hit as it is in perfect view of the Abbey Gardens and car park.

We stayed in the hotel for two nights, and each breakfast was hard to fault. All the staff we encountered were really helpful, and the food & presentation ideal.

The ambiance, the food and the service were all brilliant. And I would’ve left a higher rating BUT… We’d been to the One Bull for a drink beforehand as the bar at The Angel was full, and as soon as we walked back into the...

Would be a five star review….. I found it quite upsetting that all staff are expected to wear masks. It feels like a 2 tier society. If members of the team feel better to wear them then that is of course absolutely fine and I...

Been coming here for years. It’s the best it’s ever been by some distance. Love the Sunday Lunch because you can book to eat later in the afternoon and it isn’t rushed. Great food, loverly environment and very good service ..

Great venue in a beautiful town. The Angel hotel is in a prime position in the town facing Abbey Gardens and has a stunning facade. The Eaterie is a very smartly decorated space with high ceilings and subtle wood panelling, so the expectations were high...

COVID changed a lot of things in our house. Job changes, travel restrictions, Tripadvisor review stagnation. We've only really been to a couple of places since last autumn, the first was a somewhat disappointing meal at another fairly local restaurant. Tonight we were out for...

We had a bland risotto and a pece of baked cod swimming in unseasoned milky sauce. Neither of us could manage more than a few mouthfuls. Nice service though from apologetic youngsters. Also, the music is weirdly rocky for this kind of establishment and way...

We stop for a quick lunch, the menu was not very large, and no light options. So went for fish n chip. The fish was a little over cooked, the batter was hard / biscuit likely, the tartar sauce was great which almost made up...

We’ve been looking for a good old fashioned and gin martini and we finally found them. Best cocktails in Bury.

We were so looking forward to an evening out to celebrate our 30th wedding anniversary, but what a disappointment. The decor was stunning with a great buzzy atmosphere. For starters the waitress forgot our peach Bellinis and when asked if things were going well post...

Excellent food and bottomless tea in very stylish surroundings. Good service and a pleasant atmosphere. Roaring open fire on a grey day. Hotel is on the edge of Bury’s medieval grid, close to all shops, Abbey Gardens and cathedral

After shopping in Bury we stopped here for coffee and tea before heading home. Having used the carpark outside a few tim es, we were excited to check out the inside with ther view of going for drinks and dinner in the future. As expected...

I don’t understand why establishments are not taking COVID regulations seriously. We only wanted to pop in for a drink. My husband went into the bar to ask if this was okay, whilst my son and I waited outside. He was told to find a...

Delicious cooked breakfast. Lots to choose from and all four of us enjoyed out meals. The service was excellent too.

This was a great afternoon tea. There were three of us (2 adults and a reluctant teenager) and the dog. The staff were very welcoming- including getting a bowl of water for the dog. The food was lovely and well presented. The setting is lovely,...

We booked for afternoon tea for a friends 50th bday. I asked if we could bring some table decorations which was agreed. We dropped these of 2 days earlier but sadly when we walked in no decorations were there. They were then given to us...

Excellent food, service and atmosphere. We had a great lunch, reasonable price for excellent quality of food. Felt like luxury, with personal service.

Booked for dinner. Excellent staff, service and food. The rib was ‘melt in the mouth’ delicious. Felt very safe re: Covid. Hotel looks lovely so on our next visit to Bury St Edmunds we are planning to stay here and we can’t wait.

Lovely lunch in the Eaterie. Service throughout was excellent although a little slow on occasions, but there was an offer on and so they were busier than usual. All our food was very well cooked and presented. I had the hake and it was very...

Wonderful food and first class service! Birthday lunch on hottest day of year so couldn’t leave dogs in car. Had lunch instead in lounge. Water bowls being brought immediately for dogs set the tone for the service we received. Actually parking attendant already had treated...

An excellent hotel with very competent and freindly staff. We enjoyed a meal in the eaterie restuarant and were not dissapointed. Excellent food & drink & great service in a lovely hotel. Very well organised with all the Covid restrictions as well on entry to...

We ate here last week, prior to the latest restriction on group sizes, and the food was excellent - for starters we had scallops, baked camembert and cured mackerel (note this is cured rather than cooked, so not to everyone's liking). Main courses included Turbot...

My son wanted to go here today we sat outside all the staff seem to be in slow motion I ordered a simple cheese toastie with fries at a cost of £11 😱 I thought being so expensive it would be lovely I was so...

We thoroughly enjoyed our afternoon tea, the presentation and quality of the food was of a high standard. The atmosphere and décor were relaxing, the staff efficient and helpful. Special thanks to Tom who ensured our visit was special.

We really had a nice experience here. The social distancing by the staff was much appreciated as our group had 3x 80 plus The food was good but service very slow- had to repeatedly ask for bill etc. However this was a minor issue. Special mention to Fern - she was an absolute star. Many thanks

the staff were very nice I could not fault how helpful they were at the beginning. When our food arrived we were all a bit confused. The Yorkshire pudding was black and burnt so much so it just crumbled when you attempted to cut it. The roast potatoes had absolutely no flavour what so ever And we’re also over cooked. The vegetables also over cooked but the meat was cold. We were all dissatisfied with what we received considering where we were and it’s high reputation. About 2 of us actually ate the food because it was such a small portion and we were so hungry as it was 1:45ish by the time we received the food. The food then sat on the table for a unusual amount of time until a man walked past and noticed it was sat on the table and when it was removed it was removed by someone who was clearly management and not the staff who are meant to do so. He did not seem very happy. We spoke to management about our experience with the food and they argued that we all had clean plates so clearly it wasn’t that bad. Please do bare in mind about two people finished there food out of a large group of people. It was like a child’s portion. Two pieces of broccoli a slither of meat one burnt Yorkshire and 3 over cooked unseasoned potatoes. Overall we are all very upset and disappointed and will not be going back. We didn’t even stay for pudding and that says a lot for our family.

Lovely meal, great service. I had fish for main course & would have liked a larger portion but that’s a minor quibble. We also had 2 breakfasts which were very good

I was really looking forward to dining here (big fan of Charles Dickens!). But oh dear, despite booking a table for the Eaterie we were seated in the Bar area - which felt busy and was noisy.The staff are lovely, but, even with the Eat Out to Help Out the food just didn't strike me as Fine Dining or indeed value for money. I am all for paying out IF the food merits it, but I'm afraid I found the portions very mean (and, yes, of course I appreciate it is about quality not quantity) - I did wonder why the staff were suggesting Nibbles as well! Sadly, we will not be returning.