The Alma in Bromley

This used to be a great pub but under current management I won’t be going back there. I’ve been going there for nearly 20 years and it makes me sad to see how a great pub has been ruined by pretentiousness. The atmosphere is overambitious with gilded mirrors, the kind of place where no one seems to be laughing. The fact that you can’t go to the bar to fetch a drink is just ridiculous in a small place like this, the table service is unbelievably slow, and all the waiting staff are inexperienced which speaks badly of the management (clearly a lot of turnover if everyone is new). We had to ask twice for our food - and this was just a side order of bread! When it did eventually arrive, the bread was so oily we didn’t want to eat it. The menu is overly pretentious and quite frankly insulting to vegetarians. There are many different style options for meat eaters, but the only main courses for vegetarians are basically sickeningly posh versions of the kind of fare we got 30 years ago: glorified boiled carrots or stuffed peppers. There’s no “proper pub food” option for vegetarians at all. There’s a meat burger, but no veggie version of it. Who goes to a pub to eat posh boiled carrots with their beer? When I pointed this out, the waitress mumbled something inaudible and walked away. Clearly my custom was not appreciated, so my friends and I left. On the plus side, it wasn’t difficult to find a table on a Saturday night, but after this experience I’m not surprised. Thankfully there are many nice pubs with decent food in the area.

Without exception the best Sunday roast I have had and I tend to have Sunday roasts at award winning pubs. I chose ghe pork option and never had anything as tasty or well cooked. Absolutely delicious 😋

If this isn't the best pub in London, the world is mad! It always has an amazing atmosphere - friendly and welcoming - with really lovely staff. We visit regularly and, on our latest visit, it was a Burns Night menu which was absolutely fabulous! (Scallops were perfection!). In the winter it's cosy inside, with fires blazing, and in the summer, their beautiful outdoor space is the best. They have a great range of beers and wines and the food is always inventive and delicious. I cannot recommend The Alma highly enough.

The most gorgeous pork chop. Unbelievably good. Absolutely perfect portion size, the meat was just perfect so juicy and the crackling that came with it was delicious. Partner's steak was great too. Love this pub. Staff were friendly and attentive as always.

A really lovely pub, the staff were very welcoming and brilliant all through the night. Started in the all covered back garden area which is lovely and toasty and also had table service. Then transferred to the main pub for dinner. The dinner was delicious. The atmosphere was great, and we will definitely be returning

We had a scrummy lunch 2 weeks ago and what made it even better was the excellent and friendly service we got from Jen our waitress.

Website says kitchen open until 9pm on a Sunday but not when we turned up at 8.30. We were told, rather flatly, that the kitchen had run out of roasts (not that we wanted a roast). We realised we we’re getting natch as the “computer says no” attitude of the barman didn’t give us the impression there would be a work around. V frustrating - we did find somewhere whose kitchen was open as advertised

Wish Grace Dent had been with me as I certainly didn't get the experience she did. Have to agree with so many other reviews. The service is mainly apathetic despite the 12.5% automatic service charge. The table and chairs we had were so rickety they made me uneasy. The salt !! No wonder there are no condiments on the table when the food is massively overly seasoned before it gets to you. Sunday lunch - £21 (plus 12.5%) - two small pieces of beef. Three roasties, one carrot, 3 thin sprigs of sprouting broccoli and some watery red cabbage. The Yorkshire pudding was huge but so badly cooked. Rock hard exterior yet not cooked through, stodgy batter in the middle. One member of staff who seemed interested in their job, the rest couldn't appear less interested. No-one asked how the food was ? This really isn't an experience we'll repeat. £92 for two people for a tragic experience. Very difficult to find a positive.

Went Easter Sunday for lunch . Been before and it’s been good and today it was even better . Excellent crispy cauliflower and prawns to start and near perfect roast beef to follow. Service was superb : attentive , professional and friendly .good value too. Well done .

The food and service was good, but the outside tables area needs a total re-furb: Old leaves left scattered all over the floor plastic grass floor, and collected outside against the tent awnings that looked to have not been cleared for weeks/months. There is green mould on the outside of the tent awnings which darkens the space even more. The drain in the floor by the bar was overflowing with stagnant water. The whole outside, tented space is very dark. The door to the tented area is shoddily made, and dirty, plus doesn't automatically close so one of our party was eating in a substantial side-draught. The flower stall in the side return I guess is not The Alma's space, but as it's not kept tidy next to the shoddy door to the tented area, perhaps they should consider covering that window so diners don't get to see dead flower paraphernalia and general rubbish. The floor is uneven and difficult to walk on, the plastic grass to hide it is a rather naff (sorry.) The whole outside space feels completely detached from the pub itself. We wanted to go to The Alma, but instead were sat in a draughty, dark place that felt like we were dining at a festival for photophobics, rather than a restaurant. The outside area is a great opportunity to extend the lovely place inside the pub/restaurant, but it needs re-thinking, re-furbishing, and essentially, a financial injection - even just a small one. And more importantly, a good old tidy up. Appreciate things have been difficult for the hospitality industry over the last few years, but sadly, unless we get an inside table next time (which even though I booked the day previously, were unavailable on the online booking system), we won't be going to The Alma again. Additionally, I was emailed after the visit asking me to provide feedback - which I did per above. I spent time to think about fair comments and put the feedback together. Disappointingly, the effort I put in to feedback - as requested, was then not acknowledged at all! Not even a 'thank you'. Had they done, I would have been happy to keep my feedback between me and them, instead of this review in a public domain. This really didn't have to be a disappointing experience.

This is the second time I've tried just to have a drink at this pub - and on both occasions I have walked straight back out - informing the staff - 'I'll go spend my money elsewhere'. I appreciate that The Alma; which I knew from yester year, has changed and geared more towards food. However the attitude of the bar staff - leaves a lot to be desired. "Have you booked a table" "No - do we have too?" "Yes - all tables are booked" "We just want a drink" "You can drink outside" "So I can't have a drink at the bar" "No" So for the second time experiencing this same scenario - we walked out. The Alma needs to improve on welcoming customers. I don't like to feel I'm not welcome and being told what I can and can't do - if I'm the customer! We popped over the road to to the pub opposite - and was served straight away - from helpful, welcoming staff - Gives you a better feeling when the bar staff say. "Enjoy your drink and have a good weekend."

We went for an early Christmas dinner at The Alma - it was too early for their Christmas menu so we had Sunday lunch instead. I don't often leave reviews but I really wanted to on this occasion as it was a fabulous lunch - one of the best roasts I've ever had, if not the best! Friendly staff and a lovely ambience too. We will definitely be back.

Terribly disappointed as I had high expectations given fab review by Grace Dent. We were very encouraged by excellent starters but were shocked by the insipid offering which was to follow. The two vegetarian dishes were what can only be described as a rip off and what’s worse they were inedible. We are used to paying over the odds for vegetarian food but £18 for a plate of squash with little favour or other texture was beyond redeemable. The pasta dish was cooked to the state of mush that even weaning baby would spurn. We complained but were met with a lacklustre “we will let the chef know”. We were left feeling that we were below the lowest of the low in the pecking order which does not encourage us to return in a hurry. It felt as though I was transported back to that time a few decades ago when bad food was the norm that a polite customer really should not complain if they know what is good for them. I have not had such vapid food in a long time and I will not be scurrying back.

This place got a great review in The Guardian so I thought I'd give it a try for Sunday Lunch. Journey from the burbs wasn't great...typical inner London journey...slow and unpleasant. And when you get there, parking is a bit of nightmare. Inside, it's not shabby chic....more shabby charity shop. Uncomfortable rickety chairs and tables. A bit grubby with dust and cobwebs evident. Drinks...I fancied an alcohol free beer but the prices....£6 for just over half a pint...a total rip off. Had a pint of Brick Session IPA instead....very nice pint for the same price. Roasts were OK. Plates were too small and piled high. Roast potatoes weren't great. No salt and pepper on the table. And again, what prices...nearly £19.50 for roast pork! Finished with coffee and an affogato which was ruined by being served in a tumbler. Had to ask for sugar for the coffee. Service was poor...unattentive on a relatively quiet Sunday lunchtime...but nevertheless attracted a 12.5% service charge! I won't be going back. And as the recession bites, I suspect that this place will struggle unless it up its game and lowers its prices.

Love the Alma, nice local. Lunch for 4 on Tuesday 24/05/22 was a let down, should have said something, with sons & didn’t want a fuss. All the dishes were over salted. Who sprinkles salt on houmous? The deep fried cauliflower so salty inedible. Maybe the regular chef was off or is unable to deal with constructive feedback? The steak was ordered medium rare was over. On the plus side the waitress was nice & the chips were ok. I would not go back for food. Cut down the salt Alma too much!

Sometimes the food here is amazing (there prawn sambal they did a while ago was to die for!) but other times it’s barely edible… the Sunday roasts I find particularly hit and miss. i do t know what method they use for there roast potatoes, but they are like hard tasteless rocks. I suspect they’ve been pre cooked then microwaved, but really not sure… I’ve encountered this on more then one meal. On the last visit my partner ordered the vegetarian haggis, which he found inedible, there veggie options aren’t great generally as they are all quite oily! So unfortunately I don’t think I’ll be able to persuade my vegetarian partner to try eating there again. Sad really as they are also very capable of sending out some really delicious food. I’m afraid we’ve had one to many dishes that just weren’t good.

We sat outside in the heated tent and had the fried chicken starter- not bad, better sauce, and the pork croquettes which were delicious and with an amazing dip. My partner had the duck. It was nice but didn’t blow us away. HOWEVER my pork belly was ridiculously good. It was extremely naughty (like heart attack naughty) but exactly what you want from a pork belly dish. Salty, umami goodness. Amazing soy based sauce, sesame and chilli running through. Delightful! A must try!

Went on a weekday evening. The menu had so many appealing dishes it was hard to choose. The staff could not have been more friendly and helpful. The pork belly was delicious with amazing crackling.

Generally O.K. Opted for the roast BEEF, big mistake. So thin, you could have shone a torch through it and what meat there was, appeared to held together with a series of elastic bands. DISGUSTING

Nice selection of starters and main courses - didn’t get to dessert. Food reasonably priced but wine pricing a little on the high side for the quality delivered. Service only average I am afraid, despite not appearing very busy, with little attempt to engage with...

Perhaps in keeping with other recent reviews, we had some problems confirming our large group booking, and like so many places, the whole covid and brexit situation has probably impacted on admin efficiency. However, staff were very pleasant and helpful when we rang to make...

Terrible service. Rude wait staff. Rude manager. Slow service. Dirty glasses and over priced. Avoid at all costs!!!!!

A total disappointment. We had chosen this pub on recommendation, because the food is supposed to be good and it is dog friendly Rang up at around 5:30 on a Sunday to check about the dog and were told “we love dogs here”. Asked if...

I used to love this pub and supported them throughout lockdown by buying takeaway beers every weekend when I walked past. I was recently turned away with my two month old baby when we tried to walk in for dinner because they say they have...

We have been going to the Alma for years and went last night with friends to celebrate our anniversary. The menu was sooo disappointing ..it was very basic pub grub,,hamburgers, fish and chips and steaks. No specials,..very dull....so sad. Our table was sticky and our...

Following a lot of coverage we had dinner here. 1. Great hummus, not enough (replacement) bread. Would be a good addition 2. Seabass - could have been less bony / better quality 3. Service - time taken was far too loo long but actual service...

I’ve been here a few times over the past couple of years, the first time I went everything was great, the second time was average and the most recent was very poor. We went on Sunday evening and we’re told that one of the only...

Popped in on off chance of getting a table. Food was lovely but belly pork outstanding. Was too full up to get pudding. Highly recommended. Staff friendly

Came here with a friend and were not disappointed. Asked if we could sit outside (though we had booked a table inside) and this was accommodated no problem. Outside is a big teepee covering, it wasn't a warm afternoon really but this gave us shelter...

I’ve been to The Alma many many times, some great some not so great. Today’s visit was ok but due to so many places available now, we probably won’t bother going back. On arrival we checked in via the NHS app which was on the...

Dinner was outstanding!!! We visited with a family of 6 early on Saturday evening in June. The check in procedure is quick and painless with a list of covid procedures provided to each table. We were only given 1 menu for a table of 6...

This place is amazing, great good, great drink and free from loud obnoxious feral children running around making a massive mess. Such a good choice by them. Even better its massively dog friendly!

Lovely location and very tasty food. Three delicious courses for two people and a bottle of wine for just under £100 - sea bass was delicious and fried cauliflower starter is highly recommended. Not your typical pub grub but for a nice treat, it’s lovely!

A friend and I first visited last autumn, between lockdowns. We’d been impressed so decided to return. Again, a very good experience. Great service, nice beer, very pleasant outside space, and great Covid compliance.

We attempted to visit the Alma for a relative’s birthday. The check in process was so arduous (seemingly impossible without the NHS app), the bar man was rude and the table was uncomfortable and hot. We decided to cut our losses and eat elsewhere. We won’t be going back in a hurry. Shame as we had read some good reviews.

This place has gone seriously downhill. As others have indicated, it's neither kid nor dog friendly any more. But that's not the worst of it.1. Their COVID registration sucks. Why only have one person doing it, who is also taking drinks orders at the bar at the same time? There was a queue out the door, with a heavily pregnant woman in front of me who was clearly in need of sitting down, just because of this stupid system.2. Service - very, very poor now. They could easily have gotten another two rounds worth of drinks out of our table had the service staff not been ignoring us during our strict 2 hour slot. Also, it was rude. 3. Food is bad. Prices have gone up everywhere, sure, but they really need to up their game. The menu selection is also poor. None of us liked our food but there was no one paying attention to our table to complain to.The only thing going for this place is the outdoor space, but compared to how other pubs are run (eg the White Hart), it really isn't worth it.The other reviews are right - GO ELSEWHERE. Such a shame as it was such a nice pub before.

We were excited to go for Sunday Lunch as we had heard the food was great and they were dog friendly. Arrived and their COVID registration system was chaotic at best - one point of entry, one person taking registrations, Sunday lunchtime crowd. Our son was told to wait outside while they checked in a group of people who arrived after us. We were given a table by the door - asked for one at the back as we had our dog but were told it was already allocated - no problem. Asked to speak to the Manager as by then we were already feeling unwelcome. Manager came over, told us that their system didn't allow changes to tables but that he would tell the owner - no problem again. Owner ended up being the person who was checking people in. Was told of our feedback but didn't even bother to come and talk to us himself. I don't have a problem with the fact that they couldn't move tables (literally swap us with another 4 table which was empty) but that the owner and manager couldn't be bothered to take feedback. Sitting by the door with a dog meant none of us could settle and didn't make for a comfortable lunch. We felt so upset by the way we were treated we didn't stay for lunch. Don't recommend if you're not trendy, have kids or a dog.

Should be clearer on web page that under 10 year olds barred, no idea why, but after queuing in the rain we were turned away

Primero, estos muchachos están al rojo vivo con las precauciones de Covid. La temperatura comprobó en mi camino y les pedí que les enviara un correo electrónico para rastrearlos. Y eso es bueno. Buena variedad de cervezas sin las marcas masivas. Buena comida, servicio rápido y amable. Espero volver pronto al Alma.

Soy celíaco y había enviado un correo electrónico antes de llegar para comprobar que podía comer allí. El miembro del personal que me envió un correo electrónico fue realmente útil y paciente al explicar mis opciones y sus procedimientos de seguridad en la cocina para minimizar el riesgo de contaminación cruzada. Siempre estoy un poco nervioso por intentar comer porque me pongo muy mal si como gluten. Cuando llegamos, el miembro del personal que nos atendió no podría haber sido más amable. Me habló de todo el menú. Sus papas fritas tienen una freidora separada (¡tan rara para un pub!!) Tenía algunas opciones para elegir. Incluso pudieron decirme que no había riesgo de contaminación cruzada, ¡lo cual fue genial! Se lo tomaron muy en serio.Comí bistec con papas fritas y estaba muy sabroso + no me hizo mal, ¡así que claramente se hizo de manera segura! Volveremos al 100% otra vez. No era el menú más barato, ni tampoco el mejor bistec que he probado, pero que un pub local me sirva de manera tan brillante y que la comida sea tan buena, realmente lo aprecio.Sin embargo, siempre asegúrese de tener una conversación antes de comer aquí, ya que a veces los procedimientos cambian.

Realmente disfruté de una tarde y una noche en el jardín del Alma. El personal fue excelente y toda la experiencia desde la reserva hasta la llegada y el servicio de mesa fue realmente seguro, sentí que se habían tomado la situación en serio y estaban protegiendo al personal y a los clientes realmente bien. La comida era excelente y abundante. Grita a nuestro encantador servidor (¡no estoy seguro de si esa es la palabra correcta!), Realmente amable y acogedor y aún así logró seguir sonriendo con una máscara puesta durante 8 horas. Bonita tarde. Gracias.

Visité aquí el fin de semana por primera vez.El lugar estaba bastante tranquilo para un fin de semana, pero el servicio fue bastante lento. Todo es servicio de mesa actualmente, lo que hizo que los pedidos fueran mucho más largos de lo necesario.El pub no tiene una lista de vinos, por lo que debes confiar en que el camarero te dé los nombres de los vinos (sin precios), lo cual es complicado.Pedimos un par de entrantes para picar que sabía bien pero no increíble. Pedimos las papas fritas halloumi y los haggis vegetarianos que costaban alrededor de 5. 50 cada uno y ambos consisten en 3 bocados de comida. Demasiado caro para un pub en Crystal Palace en mi opinión.No estoy seguro de cómo es este lugar normalmente, pero probablemente no sea mi primera opción mientras se tomen las medidas.

They refused to serve us because we had a kid with us. Just unbelievable to discriminate like this. I'm still shocked... Don't go to this pub, it's a real embarrassment for customers service

Such a relief to enjoy a decent night out in the current circumstances. All the staff did their very best to make us comply with the bizarre restrictions while being forced into table service (which I have to admit, I rather enjoyed!).

Limelight by Rush. Enough said ❤️🤘 Apparently the beer is excellent too 🍺 A pub on Saturday night when you can hear each other talk!

Went to the Alma for lunch with the family. The staff were welcoming and let us bring in our dog. We ordered burgers and fish and chips from a very underwhelming choice thinking at least you can’t go wrong with a burger. Apparently, you can. The burger was so overcooked it tasted bitter. The sauces were from a packet. Even the chips weren’t great. I didn’t want to complain as a restaurant meal is a rare treat for the family but as it’s also really quite expensive I have felt disappointed and annoyed enough to write my first TripAdvisor restaurant review. Avoid.

Often go to crystal palace on a sunday but first time here. A good surprise, great food and great service. Food was freshly cooked and tasty. A good choice of reasonably priced wine. Friendly place that we will return to.

Visité a la hora del almuerzo el domingo durante ese extraño período entre Navidad y Año Nuevo. Cenas asadas (diferentes carnes) para cinco adultos. Fish & chips para dos niños. Todo bien. Las bebidas estaban bien. La estrella del día fue la camarera que sabía todo sobre las bebidas que estaba sirviendo, incluidos los diversos méritos de las cervezas bajas / sin alcohol que se ofrecen, y su disposición a ayudarnos a llevarnos a la mejor mesa para satisfacer nuestras necesidades.

Very overpriced for the quality of the food, each of us who visited today were disappointed with our meals. The service was very slow and unfriendly. There are much better and more affordable options around the area

Visitamos para el almuerzo del domingo con algunos amigos nuestros que se mudaron a la zona hace un par de años. El pub está muy ocupado para los almuerzos de los domingos pero con razón, ya que eran excelentes. Trajimos a nuestra hija en su cochecito y había mucho espacio, parecía ser bastante popular entre las familias con bebés y niños pequeños, y una cómoda sala de cambio de bebés en la parte trasera (aunque podría funcionar con un lavamanos allí).El servicio fue eficiente, pero un domingo te informan que solo tienes la mesa durante un par de horas, lo cual es justo teniendo en cuenta lo ocupados que están.La selección de bebidas fue muy buena con una página A 4 de cervezas artesanales en botellas y latas y varias cervezas de barril de cervecerías de Londres.La comida fue uno de los mejores asados de domingo que he tenido en un pub durante años. Opté por el pollo asado y mi otra mitad fue por el cordero. El pollo es la mitad de un pájaro entero, por lo que obtienes una pechuga entera con una gran cantidad de carne. La piel estaba perfectamente crujiente (y abundante) y las verduras acompañantes (papas, col rizada, repollo en escabeche estofado y zanahorias) eran de primera categoría.Para el postre tuve el crumble de manzana y mascarpone que estaba delicioso pero la parte de fruta estaba muy húmeda y acuosa. Mi otra mitad tenía el pudín de caramelo pegajoso que tenía fechas y era muy untuoso.El precio era bastante bueno teniendo en cuenta la calidad de la comida. Viviendo fuera de Londres, creo que solo tendremos la oportunidad de volver si visitamos a nuestros amigos, pero me encantaría volver a almorzar allí el domingo, fue realmente excelente.

Having previously dined here and had a lovely experience, I was disappointed when I visited this week. Having checked their website for the menu choices (I am a vegetarian, so always check in advance), I was more than disappointed to discover the menu was not the same as advertised on their website and they have only 1 vegetarian dish on offer?!?!! When I queried this, they said 'oh yes the website hasn't been updated'! Not very helpful. The waitress was trying to be helpful by offering to provide a mix of starters to make up a main course, but there were only 3 items on the starters menu that was vegetarian anyway. All in all, if you are a vegetarian/vegan, it is very limited and I wouldn't recommend. Also, the bar could do with investing in some proper gin glasses too, as having a gin in a spirit glass was not so good.

We decided to try out the Alma on a Sunday afternoon. We didn’t have a reservation but they said they had a table so we sat down. Unfortunately the table was horrendous. Cramped between 2 other tables and in the blistering sun. We ordered our food but we were incredibly uncomfortable and hot, with my husband having the sun shining directly in his face. The girl who served us was very sweet and helpful and we asked if it would be possible to move to another table across the room we could see was free. She asked the manager who said “no it’s reserved.” The girl was very apologetic and had our food not been on the way we probably would have left. Dining out is meant to be a nice experience, not an uncomfortable one. I probably would have been less annoyed had the table we asked to be moved to actually been used. No one was shown to that table until we were leaving. Leaving hot and red in the face when we simply could have been moved table was not acceptable, especially when this place isn’t cheap (and the food mediocre at best). This place could do with a manager with a bit more common sense i.e. keeping the customers happy who are already there rather than people who hadn’t even turned up. Either that or invest in some blinds!

Como residente local, he visitado el Alma en algunas ocasiones y, aunque la calidad de la comida es decente, siempre me ha faltado algo, falta algo. Las cervezas artesanales están fuera de lugar y el vino es caro. El personal siempre es un poco maleducado con una actitud más adecuada para un bar dentro de la zona dos. No son rival para las opciones de comida y bebida muy superiores en Sparrowhawk o el personal amable y acogedor en White Hart. Personalmente, no volveré hasta que tengan una actitud más realista sobre quién y dónde están.

We had a few drinks here on a Friday night. Good atmosphere and service with decent background music. We will be back.

Met some friends here for lunch. Pub is pooch and baby friendly with plenty of space and an excellent beer garden. Great food and service was excellent!

This place completely surpassed my expectations! Food was terrific, service was terrific, beers were fantastic. Highly recommend

Me encantaba venir aquí y luego paré después de un par de malas experiencias.

I visit pretty often. The beer is good, the food is good, and so is the service. I wish they’d sort out the music, though. It’s quite a fashionable looking place, with the right decor, beer, and menu, and then you have to listen to Beach Boys and Paul Simon all evening ...

Tuvimos un excelente almuerzo los domingos en este bullicioso pub de hoy. El gerente era un hombre muy agradable y cuando pedimos una mesa tratamos de acomodarnos en la última mesa pequeña junto a la puerta, pero el asiento era muy estrecho y no pude sentarme allí. Como tuve una mala espina debido a la EM

Ok, mi última revisión aquí fue hace 5 años! Para ser honesto, ya debo haber olvidado cuál era el problema, ya que vine hoy aquí con mi hijo. Excelente de principio a fin. El sitio web necesita una actualización, sin embargo - los estados de oferta de comida de almuerzo 14. Son las 16 Ok, no íbamos a levantarnos y salir, pero eso necesita ser rectificado.

Great pub food, excellent ales, a lovely atmosphere and really good table service. Good location right in the middle of the Crystal Palace shopping centre.

Un amigo y yo tuvimos un almuerzo. Tenía hamburguesa y patatas fritas, además de chuleta de cerdo. El servicio del único que estaba detrás era impecable, sabía todo sobre la comida, la cerveza y corría pensando solo en la gente del pub. Solo use el lugar donde la comida es realmente excelente y el ambiente brillante.

Visité el verano pasado y me senté afuera, fue encantador. Decidí visitar de nuevo durante el invierno y fue igual de contento. A pesar de estar ocupado, alguien en el bar nos encontró una mesa junto al fuego. Gran conocimiento sobre la cerveza del personal del bar y una generosa elección en el menú. Elegimos la hamburguesa de Jackfruit que era excelente. El servicio fue amable y atento. Volveremos una vez más!

Lugar bonito, atendimento atencioso e comida extraordinária! Fomos muito bem surpreendidos pela culinária dedicada, saborosa e criativa! Se estiver em West Side, não deixe de conhecer!

We were booked for lunch on Sunday 9th from 2pm. We arrived and the table wasn't ready but no biggie, had a drink at the bar. We sat and ordered promptly, starters came out speedily, had a bit of a wait for the mains but again, good company so no problem. Until we asked to see the dessert menu when we were told we didn't have time to eat dessert as they had another booking at 4pm. This was about 3.45pm or so. Our waitress checked with the manager and yes we were told we did not have time. Apart from the fact that we were seated late - which we had to remind them - it's their job to serve us food within the time allocated. To be told 'You don't have time' is such terrible customer service and we certainly won't be back.

We came here on a Thursday for lunch, service was friendly, attentive and our cheeseburgers really hit the spot. We will be returning.

Gran servicio, bien decorado y acogedor pub.

We turned up quite late for a Saturday lunch and were immediately shown to a table for four. We had a very attentive waiter who couldn't have been more helpful and attentive, even getting extra drinks for us from the bar. Excellent food - the moules were as good as any I have had for long time and all the food came together and was hot and nicely presented and good portions.

I went to Crystal Palace for the first time to meet some old friends and enjoyed my time at the Alma. The bar staff were so helpful with my gin selection and a lot of knowledge especially our table host Abbie! Couldn’t of asked for better services. Looking forward to our return.

Fui allí para celebrar un bautizo de amigos, así que el pub organizó un buffet de comida para picar. Por lo general, cuando tienes esas cosas, la calidad no es excelente, pero este pub se entregó en exceso. Ingredientes de muy buena calidad en comida simple y bien presentada. El buen ambiente y el personal eran excelentes.

De los cuatro pubs principales en el triángulo; The Sparrowhawk, The White Hart y Westow House, The Alma es definitivamente el mejor en mi opinión.

Trendy pub. What is extremely disappointing is that it has no sense of its own history. Built in 1854, it Alma Place adjacent to it, are named to commemorate the Battle of the Alma (1854) which took place during the Crimean War. There is nothing at all on display in the pub to show this. The Alma pub in Addiscombe, by contrast, has paintings of the battle, maps etc a-plenty, to signal the connection to visitors. Poor show.

Nos pareció que el alma en el internet cuando buscaba un pub con un jardín de cerveza. Nos quedamos gratamente sorprendidos por el ambiente, el personal del bar era agradable y rápido para servir. Aunque había llegado inicialmente para una bebida que decidimos quedarnos a cenar: comida de 2 platos y una copa de vino por £18! El onglet fue cocinado a la perfección, me gustó mucho. Las porciones son generosas y el servicio es rápido. ¡volveremos! EBI: limpiar la mesa antes de comer fuera.

Disfrutamos de una visita a esta Primera Clase Salón Bar/Restaurante muy recientemente. Excelente servicio, gran variedad de cervezas y vinos, muy buen menú, un agradable jardín. El servicio era de la más alta calidad con personal servicial, buen humor y bien informado. El jardín tenía una excelente cobertura del bastante potente sol estábamos disfrutando de algo que no encontrará en muchos otros bares de mi experiencia. No dudaría en recomendar este establecimiento. No te decepcionará!

I've walked past this place quite a few times without realising what a great big beer garden it has. Perfect for an outdoor Sunday lunch. The staff are great. We got a nice welcome from the barman, and Jade couldn't have been nicer when we completely changed our order after seeing someone else's food. Lovely people.

Popped in for a bite to eat and was pleasantly surprised. The buffalo Chicken burger was really good and the bar had a good selection of lagers and ales. All in a nice pub.

Members in the party ordered a spicy chicken fillet burger and it disappointing as it was only Tobasco mixed with a tomato sauce. Service was a bit slow but the staff were very friendly and helpful.

My wife and I went to Crystal Palace around lunchtime last Sunday and were recommended to visit The Alma PH by one of the local shop owners. We were not disappointed, we had an excellent Sunday lunch. The atmosphere was buzzing and the service was really good, what more could you ask for. Wouldn't hesitate to go back if I'm in the area.

Wir waren mit zwei Erwachsene und zwei Kindern dort Abends essen. Das Personal war sehr freundlich und unsere Jungs fühlten sich sehr wohl. Die Kinder hatten sich den Cheeseburger aus gesucht. Die Burger waren echt klasse. Für die Erwachsenen gab es Sirloin Steack und Rabbit Pie. Beide Gerichte waren top - nichts zu meckern:-)

Ambiente agradable, éramos un grupo de 6 y nos fuimos para el asado los domingos. Elegí el Cordero que estaba bastante bien. Algunos de los alimentos que yo tenía no era caliente, especialmente el patatas asadas que también eran un poco duras. Bien, verduras sabrosas raciones y un precioso Yorkshire pud con mucha salsa, pero podría haber sido mucho mejor

We found this restaurant by chance having had to travel from nearby Streatham due to the water supply been cut off & all the restaurants & pubs were closed.

Esta es la segunda vez que hemos tenido el almuerzo de domingo aquí - y la segunda vez que estaban ubicadas junto a la chimenea con nuestro perro a remolque. Buena ubicación si no un pelín demasiado cerca de los retretes. Un pub muy bonito, con un gran almuerzo de domingo. Sin embargo el servicio parecía estar tenso de nuestra primera visita. El personal era difícil de tomar y para hablar, pasado con sus ojos evitando nosotros. Tuvimos que llamar a un poco. Quizás un poco demasiado ocupado ese día.

We've been to The Alma several times and definitely recommend to everyone! Great independent venue with good food and friendly service :)

Recientemente pasó por aquí mientras caminando en Crystal Palace con la familia, con el perro. Sólo quería una bebida y un pequeño almuerzo, el personal era muy amable y servicial, nos permite recoger una selección de comidas y ofrece platos y cubiertos extra para compartir.

We had a booking at 3pm but the table wasn’t available for half an hour. Then we waited over an hour for our food at a cramped table. The food was average, the roasts were pretty good but some of it was cold and the burger was tiny. Wouldn’t go back to be honest. Just felt like they were massively over stretched and have tried to cram in as many tables as they can to the detriment of the experience.

This was a second gathering at this lively gastropub. The food was very good with mixed fresh starters and a...

Buena comida, bebida y servicio para una cena temprano en el alma de Crystal Palace. El 15% de servicio era un poco caro.

La hamburguesa estaba bien. El taco estaba bien, el servicio era bueno, la decoración es agradable. No había nada terrible, pero igualmente no mucho para exaltar.

Only been here twice and both times the food and beer was good, What more can you ask for? Oh...

Me fui con mi familia para una cena con asado los domingos. . Había dos opciones vegetarianas y la camarera encantadora Emily concertaron una mezcla de estos para mis hijas gemelas. Que disfrutamos de una comida vegetariana rellenas pimientos. haggis y

Oh cielos, me hace reír leyendo estos comentarios. Tenía algunos realmente buena comida aquí- el bistec era genial, pero el servicio es espantoso!

Fuimos después de trabajar para bebidas con sus compañeros. El Alma tiene un buen jardín de buen tamaño en la parte trasera, con un montón de asientos perfecto cuando el buen tiempo. Por menos de un estupendo clima, parece buena interior; muchos asientos.

Fuimos a cenar, como grupo de seis lugar agradable con un ambiente agradable y amable. Todo el mundo estaba metido en como sardinas no mucho espacio entre las mesas, pero la comida es muy buena y el personal es muy amable. Sin duda volvería la próxima vez que vayamos.

We've popped in here for dinner and a few beers over the past months and The Alma is perfect.Nice atmosphere, helpful staff, good selection of beers and ciders, spacious beer garden and the best onion rings in the whole of Crystal Palace!

Love this pub. Stylish, young, trendy & a great place for a drink. It seems always packed...which is not a bad thing (creates atmosphere ;) ).Good place for a drink and the pub food is also pretty good!

Just visited our local pub during this great heatwave and the pub was heaving. The three of us (wife and baby) found a seat in the courtyard and we were promptly served. Drinks arrived straight away but unfortunately due to the many numbers of people in the pub and being Father's Day the food took a while to come. The staff were apologetic and kept us informed throughout. The food came and it was delicious and the manager kindly took the food off the bill due to the wait. Fantastic service and food and will as always recommend this pub to friends and family.

Potential to be a fantastic place, great beer garden... Ridiculously expensive and the customer service is appalling.

This was my first time at the Alma. It was recommended to me by a friend who lives locally. Made a booking over the phone for 5 people. The man who answered the phone was ever so pleasant. I thought: good start. We went last Sunday, party of 5. The food was truly excellent. My husband and I had the fish and chips which was delicious. Real chips! not the crappy frozen rubbish you usually get. Real chunky hand peeled potatoes. The other guys in the party had the burgers , which they really enjoyed too. The service was very good too. the waitress was very pleasant and smiley. I will definitely return.

Really upset!!! It is completely unnecessary for people who are serving behind a counter to be impolite, unfriendly and obnoxious. Have been to Alma in Crystal Palace with a friend for the first time and I will not return. For the moment we entered to the moment we left we are attended to by -Yasmin, I'm told the manager- who's attitude was appalling! I think that, that lady -and look, I'm not usually a person to make things personally- is going through a bad patch in her life and took it out on my friend and I!As we entered I tried to make conversation about what type of lager was available and she described them to me and recommended a few to me but acted like a robot. My friend made a comment that she was being unfriendly and I had to agree! Later, I went up to the bar to order food, and I get told by Yasmin- No food outside!!! ( just as though I'm back in the blimming military) I asked why and I'm replied to- Management discretion... now for some people that would have been ok but sure don't feel that way... there are ways of saying things which make them more pleasant to the ear! I though to myself- No! That's enough, got my friend and walked out but, not before telling her that she was really not nice and her attitude was not ok! I walked across the road and walked into The Hart! Food is cheaper, people are nicer! Goodbye Alma and Yasmin!

After a small hike on Sunday we ended up having a roast lunch in The Alma. The place was fairly busy when we got there but easily got a table and were served quick. The staff was helpful though not too friendly and service was quick throughout the lunch, however the food was plain, very average. I had roast chicken and for £14.95 one would expect a tastier experience. There are better places in the area with accomodating staff and with better food, I don`t think we will try The Alma anytime soon again.