The Airport in Manchester

The airport pubs parking machines are faulty, the payment machine took my payment issued a reciept. The machine time is inacurate clearly indicated on the reciept and the camera photo. I paid nearly £200 in food and got a nice demand for £100 for parking charge. Lack of disabled parking and clearly the management do not care one jot. My advice is to take your family to the pub at mobberly. soo much nicer. Come on Robinsons you just need to have an ipad inside to enter your registration number. I will not drink another pint of your beer or step foot in any of your premises again just for this reason as you are greedy and promote parking scam companies.

Stopped here for some food and drink prior to going on holiday , beware the parking which is obviously there main income !! No sign of any machines or signage , even the man on the gate at entry point could have told us we needed to pay ( obviously told not to say anything by his employers ) , so received a nice fine today after spending a fair bit of money in there too , won’t be getting my custom again

I visited the Airport Pub with my family whilst enroute to the airport to go on holiday. I have always put off going to the airport pub as I have previously looked at the menu & always been put off regarding the prices of the food. I understand the prices are high with it being a big novelty place (having the runway in the back garden)! However, with us being at the airport early we decided to visit the airport pub for some lunch. The prices are quite expensive, but the portion sizes are massive, so I feel that balances each other out. I would certainly visit again however I would share meals as the portion sizes are too big to eat on your own before travelling.

We went here to have something to eat and to watch my partner's arrival from Australia. If I've walked past the "clear signage" to do with parking tickets then I apologise but £100 fine in the post yesterday certainly got my attention. Kind of takes the enjoyment out of what should have been a brilliant day. I have seen others on the internet saying that they have been stung too but I dunno. Should the owner want to help with this then of course my review will reflect how we feel about our visit but I dont fancy a return trip I'm afraid.

Wow!! What an amazing little pub. If you love planes or simply want something a little out of the ordinary this is definitely the place to be. Immaculate aviation theming inside including inside the bogs, and a themed playground outside. Plenty of drinks to choose from and an amazing menu that’s not too pricey. Watch the planes of Manchester Airport depart and arrive close up with a pint. Perfect for an afternoon pint or a full day out plane-spotting if that’s your thing. I’ve even been for a couple hours before a flight - it’s walking distance from terminal 1! That’s just how close up you get to see the planes😁 Beware the parking, it’s a small car park and there’s no on street parking with it being the airport. I recommend parking somewhere else and getting the tram, it’s bang next to the tram stop! But if you can get a space, it’s affordable:) Just whatever you do, don’t be temped to park in the actual airport🤭

Positives 1 star for location (planes taking off were cool) and 1 star for food which was decent enough. Negatives Price was too high , £7.10 for 2 large Pepsis. Didn’t show arguably the biggest match of the season. United vs Liverpool. ( it’s a bloody pub in Manchester ffs) RIP off car park .

So we visited here yesterday from Rhyl at about 16.15 pm we knew we had to pay for parking and understand why, we had been out shopping and thought lets go somewhere different and was not disappointed what a great place!! lovely food staff cheerful and polite what more do you want, we will be back more so when going on holiday instead of at the airport and you struggle to find somewhere to sit. big beer garden and play equipment for children.

The food was incredible and we were seated at the window so my step son could watch the planes, he was made up! All 3 of us enjoyed our meal with a view. Afterwards we sat outside and watched many planes landing. Well worth a visit!

Me the Mrs and the kids loved every second of it theree the food amazing the chef did an old favourite of mine the doughnut burger Don’t buy toys from the stall in the back!!!!!

Staff are really helpful and friendly couldn’t do enough for us thank you to Mike for being helpful in the car park and giving us discount on our bill I also want to thank you kirstie for serving our wonderful meal and being helpful and polite staff are incredibly welcoming

I wasn’t sure what to expect here, a unique pub sited very close to the runway receiving returning aircraft. Maybe they wouldn’t have to try too hard, people will want to go anyway. But I was really pleasantly surprised. The car park was a bit chaotic, if you couldn’t get in, you just had to keep going up the lane, odd cars were allowed in to wait for a space, but given the nature of the pub, this wasn’t too unexpected. There is a large garden with lots of tables and a play area. It was fascinating watching the aircraft, especially using an app to see where they had come from. We had a short wait for a table, booked when we came into the pub, and alerted by a small tablet we were given. The food was regular pub food, but really tasty. The staff were friendly and seemed to be working hard. We struggled abit with the pay machine in the car park as we left, but that could be just us. All in all a very enjoyable trip out

Some staff very un engaging and on verge of being rude in their service. Cocktails over priced and poorly presented. Lipstick on glasses.

Called in here for dinner with three friends, we were looked after by David who was very helpful and knowledgeable about the menu, he gave excellent service, made us feel very welcome, and the food was good, we all enjoyed our meal there and will certainly return, David was very professional in his job,

Sticky floors and tables, discarded food all over the floor, slow service, average food, above average prices. And for this they even charge you for parking, not just enter your registration number at the bar like every other place, you actually have to pay !

I recently visited the Airport Pub and overall had a great experience. The food was fantastic with one small exception. The views were incredible and added a unique charm to the visit. I enjoyed a variety of dishes, all of which were delicious and well-prepared. However, the cheese on the cheesy chips tasted like plastic, which was a bit disappointing. Aside from that, everything else was spot on. Given the minor issue with the cheesy chips, I’d still rate the Airport Pub a solid 4 stars. With a little tweak to the cheese, it could easily be a perfect spot. This review highlights the positives while clearly mentioning the issue with the cheese in a constructive manner.

Brilliant vantage point if you like panes which is why we went after having had a fabulous meal at its sister pub down the road Tatton Arms. Beer garden is great if you like playing hopscotch with litter thrown down by ignorant patrons and ignored by staff. Don't let your kids run around here unless you want their young ears damaged by excessive noise and them breathing in aviation fuel while they eat. Even people with babes in arms!! The mind boggles. Don't know what food is like but what I saw looked awful. Conscious of the parking fine issue we went back to our car in plenty of time only to find we were blocked in by another car. Smart arse car park attendant (?)asked what the problem was and when we said we were blocked in his response was 'tough'. We now await the obligatory fine for being late out as we had to wait for car to be moved. Won't be going again...its a dump.

Kirsty welcomed us in with respect asked how we were Kirsty’s customer service is really great she is a very kind lady and I would recommend customers to have her as a waitress.

Great place all round, helpful staff, food was lovely and even a play area for the kids while the grown ups stare in awe at all the jets coming and going.

I’ve wanted to visit this place for a long while but have been unable since covid. Currently, no bookings accepted so have to turn up and wait if needs be. We arrived and had to wait to get into the car park, 1 car in front of us. I went in and put my name down for a table. Whilst waiting, went outside and got a drink watching the planes while the kids played on the park. After about 20 mins, our table became available. Service was a bit slow from the outset and the waitress seemed in a rush once had served us. Food was ok not amazing. If we went again we would just get food and drinks outside (for cheaper outside, take away style) and watch the planes. I thought it would be better from the website pictures and location.

I go here every so often as being local, so went on 8th Aug for a pint and some decent food with a bro from another mo who ins't as local - Arrived at around two ish and there were a couple marshals explaining there had been a power cut, would have to be outside (it was wet) and no kitchen food, just unfortunate to happen on that day, decided to go in for a pint anyway and have something from outside, mentioned parking to marshals as I know its a car park which is paid for, and were told out of service due to power cut, but they did take reg plate # - so that was that. Went inside and straight back out to bar. Wasn't rammed due to weather, beers were nice and so was the burger from the outside cooking area which was surprising (I've never tried food from anywhere except kitchen) I thought would be a standard 'burger van' type, but it wasn't which was good. Service was good, so although we did plan on a meal and beers, the burger and beers was just as good and chilled.However, we did get a parking ticket from this day, been in contact with the pub and they aware are dealing with it, as obv power cut affected I would assume most if not all visitors who came that day to have a ticket too. Before you leave a negative comment, try and speak to the pub first.See you again soon!

Lovely pub, lovely pleasant staff made for a very good visit. But today received a parking charge notice after paying for tickets on the car park. Saved my parking ticket so will be appealing them but it's something I shouldn't have to be doing considering I actually paid!

Great few hours spent in their beer garden with the family on 5th Aug. Staff are friendly and helpful. But after paying for parking and saving my ticket and receipt, I’m very annoyed that today I’ve received a parking fine. The car park is a scam and needs looking into.

Lovely food and great atmosphere, I went to do some plane Spotting after being stuck in lockdown with the kids, menu and food great and server laura really helpful and attentive, would definitely recommend.

Pub is good But just received parking fine for £100 ,never had a clue I had to pay as was spending money in pub and a patron never will go again.

This is a great place to see the planes. The food is excellent and the service is brilliant. Beth was fantastic and nothing was too much trouble.

I went for lunch with my daughter at the Airport Pub, to have some food and watch the planes. It was a lovely experience and my daughter loved it too. Our waitress Laura was very attentive to our needs, she gave us very friendly and warm service.Amazing customer service and I enjoyed talking with her. Great place to dine, we will definitely be returning.

Excellent place to take our grandson plane spotting before picking his daddy up from the airport. Very large outdoor area with seating and play park. Food is reasonable.

Thank you to Beth for helping make my birthday special . All of us enjoyed the food , thanks for looking after us the service was great .

I visited here with my other half, ive been here plenty of times before. Must say the staff are really good, im not sure our waitress name but she was really on it. The manager also is always on the ball when ive been, leaves a lasting impression as hes so good. The food has a really wide variety and the nachos are great and the food was okay. wouldnt overally reccommend the food as it didnt seem the best of quality but it is cheap enough. If you want to entertain the kids and keep them busy theres loads to do in the garden and obviously with the planes landing is a great part of it all.

Well, only went to watch the planes with some food, there is Basically 2 options, inside, a full impressive menu, outside, a reduced menu, outside kitchen and bar. Ended up inside. What can I say, please tell staff, food excellent, service great, bit pricy for me but plenty of food and quality food at that, even offered a bag for what we left. Will definitely return.

We went for tea with my little boy today and there was a family also next to us with their little boy. Kirsty was serving all the tables with the biggest smile on her face and was really chatty, just going the extra mile for everyone! She was so kind to my little boy and the other little boy and they both absolutely loved her. She even treated them to one of the toys from the stall and the smile on their faces was priceless. Everyone said how good at her job she is and she deserves all the credit for it!! Thank you Kirsty!

We visit the airport pub a lot.Tonight we walked out having not eaten and this was completely due to Terry's (manager) attitude!I also had the pleasure of meeting Terry on Sunday and found him equally abnoxious then but felt sorry for him because he looked like a sad man...We asked for a table in the conservatory and the other manager (really sorry cant remember his name but he is lovely!!) Cleaned the table for us and sat us down.We then realised that one of the booths was free and therefore asked if we could please sit there.Terry blunty said no and that the booths are for 6 people only (there was 3 of us and the booth next to it had a couple in it).He then said he would check how busy outside was and then he never came back and so I went to ask him again and he was extremely rude he said in a very patronising voice No! You asked for that table and this is the only table available for 6.I explained that we had changed our mind and he told me to go and get a drink and that if nobody sits there later then we can move.He also grabbed the menu off my husband and said "give me that".TERRY- you are rude and obnoxious and I dont understand how you have got your position. I really hope that the next person you talk to like that doesnt bit their tongue like I did.

Fantastic food, very friendly and having planes in and out of Manchester airport is an added bonus. Staff very friendly and attentive, we were served and looked after by Eve who by the way was exceptional.

Visit the airport pub today. Food was amazing, service was outstanding, friendly place to visit and would definitely recommend. We were served by Eve and she was just brilliant even when it was busy, she couldn't do enough for us.

Having read lots of reviews about the parking scams I feel I have to write to say how helpful the pub manager was recently. I had taken my Grandaughter to the pub to watch the planes and use the play area. Having thought I had paid for the 2 hours we intended to stay unfortunately the machine hadn't taken the last 20p without me noticing. A little while later a fine of £60 landed through the letterbox. I appealed to the operator who refused my appeal. I took the letter to the manager and explained that it was a genuine mistake on my part and he said leave it with me and I will sort it. And you know what he did . I cannot thank Terry enough for all his help with this matter. We have been a few times to the pub as my Grandaughter loves it. All the staff are extremely friendly and helpful. Will certainly be going again but will always make sure the machine takes the right amount of money for the parking Many thanks again Terry

I’ve visited the Airport Pub twice now. The food is decent, the service swift and the playground is great for my children. However both times I have received a parking fine despite purchasing a ticket. I made the mistake first time of now keeping my ticket and ended up £60 out of pocket. Fast forward 12 months or so and the same happened. Thankfully I kept the ticket this time and am now waiting for a response to my appeal. I understand why they need to have a parking system like this due to the proximity to the airport, but it’s just not worth the risk of a penalty charge. I doubt I will go there again.

Visited yesterday for my mum's birthday. Lovely food, everything was delicious. My daughter couldn't finish the huge pizza and they happily gave us a box to take the rest home. As a thoughtful surprise, my mum was given a complimentary birthday cake, complete with a candle. Thanks to our server Beth, your friendly service ensured we will return. Thanks again!

We came to your lovely pub today for some lunch! I just wanted to thank the lovely staff for a lovely afternoon. The staff were very attentive especially our lovely waitress who kindly got another sweet corn after my granddaughter dropped hers on the floor (it’s her favourite food at the moment.The food was absolutely amazing and we will definitely coming back for food. Highly recommended! Once again thank you for lovely afternoon! X

Fantastic pub. Great food. Our in flight attendant Eve. Was very attentive. All the staff working as one to deliver exceptional service.

Lovely pub, stayed for a couple of hours watching the planes. We paid for 2 hours parking. 16 days later we get a £100 parking fine through the door!! The time on entry vs exit was 1 hour and 7 mins!!!!!I have uploaded all the photos as proof showing entry exit times, bank card payment information, the PCN notice date and the tariff list from the site to show that £3.50 was in fact 2 hours parking.Called the pub to complain about this. Laura, who only seemed interested as to whether this was my first time calling about this issue, put me on hold just to send me a text message which didn't answer my question - only how to appeal - and then says "I'm going to end the call" and hung up. The fact they have a procedure in place for this shows HOW OFTEN THIS HAPPENS!!! JUST STAY AWAY ITS NOT WORTH IT!!!

Going out during Covid everyone is a bit wary. On the morning we arrived the staff were great very helpful and friendly. Made us feel at ease, we were shown to a seat in the conservatory part at the back which was bright and airy there was plenty of space between tables and the doors were already opened. Our waitress was very friendly and our food order arrived quickly, was nice and hot. The only down side was the salt and pepper sachets were in a bowl with other sauces which had clearly come from the fridge because there was a pool of water in the bottom so the salt and pepper were wet and useable.

I visited the pub on the 24th May - with my 3 children - put a parking ticket on - then decided to eat. The meal turned out to be an extortionate amount for what we had.I have now received a parking ticket for £60.00 because I put in sufficient funds into the machine.I tried to contact Robinsons the Brewery - to complain about this ridiculous charge - but no reply.The hotel manager of the pub was not even remotely interested.I have also wrote to the MP and again no reply. I will however keep on trying.Robinsons have decided to use smart parking an un regulated business to collect a ridiculous sum of money from anyone that ever dines at one of their establishments.The signage is not clear - and from what I gather is that if you appeal against these charges they get overturned and you end up paying a £100.00 if not paid within a 14 day period.Diners should not be charged an additional fee its a complete scam.ROBINSONS can you not see this is completely ridiculous.The pub therefore needs a negative review for not stepping up and resolving this issue.Will never return ...

Have visited here many times and never gets old had pancakes for breakfast which kept me going until lunch we decided to eat in the hanger this time so we ordered nachos and burger meal i have got to say both meals were 1st class staff well dressed and happy plenty of seating but i do say get there early as tables were full by 1pm nice day for families to go for a few hours loads of planes for the young and old to photograph as your so close to the runway well worth a visit even if you not into planes just for the food. Car parking is chargable there is no free parking and on busy days will have to wait for spaces to become free a staff member is there to control this track and trace is inforced here aswel

Day light robbery parking scam, was issued with a parking ticket, so was my daughter and her partner who travelled in their car too. We payed for parking, and both got fines, this as spoiled our visit, and we certainly will not be going back, absolutely disgusting, The brewery are encouraging this parking company to issue parking tickets, a complete scam.

Come here with my children, who enjoyed the park and the bouncy castle provided, this bouncy castle has to be paid for and also toys so would deffinately reccomend taking cash otherwise children will be disappointed - no cash machine. I only suggested here cause I used to come as a child, never had the food but the pictures I seen on the reviews looked unreal. Man at the front was very helpful. Didn’t know we had to park untill we left as we didn’t see any obvious signs (oops!) managed to get a seat outside. Spent £70 on food, half of it didn’t come, had to chase up several times. Our drinks also never come, we asked about these and we only got the drinks after finishing our food. Deffinately not worth £5 a pint either. Staff are too busy rushed off their feet getting orders out to take on orders they’ve messed up. Burger was very dry.Would come again but probably just get a drink and watch the planes.

Spent £7 to park the car on the pub car park pay and display had a few hours in the beer garden and inside spent £50 on food and drinks and you don't get the parking knocked off your bill most places I have visited where you pay to park and you spend money in there establishment knock it off your bill, this is ridiculous ruin a nice day won't return because of this

First time back since opening indoors. We received a very warm greeting on arrival. Our server Kirstie, was super friendly and attentive. Sarah was also pleasant too... With so many tasty looking options, whilst trying to be healthy, it was good to have the option to go naked on the burger removing the bread, which didn’t take away from the enjoyment of the burger and replace the fries with a lovey Greek salad. There’s a great outdoor area when the weather is suitable to do some spotting too and let the kids play on the park area. Definitely worth a visit.

Awful - only reason its not a 0 is because google wont let me - got spoken to like sh!t by the blonde waitress. asked why my pizza was half the size of my mates and she said all the doughs come in the same size, my mate also ordered different fries from the doner fries that came and she argued that he did order them when he didnt. awful attitude no surprise it was quiet. A positive note its in a great location with good views of the runway. the food is no thrills but priced due to the location im guessing because the food is pub grub level at best.

After the many lockdowns we decided to have an early tea at The Airport Pub. It's been a number of years since I ate here previously.Parking is no longer reimbursed but was reasonably priced. On arrival all covid procedures were in place and our track and trace details were taken. All staff wear masks and you are asked to wear a mask until seated. We sat to the rear of the restaurant with views out to the beer garden & runway. A prime spot for plane spotting.The waitress quickly returned with menus and took our drinks order whilst we browsed. The menu was select (pizzas, burgers etc). We chose the doner burger & Southern style breaded chicken which came with a choice of dips. Food was fresh, tasty & well presented. Portion sizes were good too. The kids enjoyed their meals from the Little Aviators menu - especially the rainbows & unicorn dessert. My daughter was in her element. I'd definitely return to The Airport Pub again in the future.

We had a great day here, lovely play area for the kids and reasonable prices on food and drink. The only issue we had was that I got a parking ticket. It cost me £60. Beware as I was back at the car for the time on my ticket but they take the time as the time you enter and exit the car park. This means that even if you are back at your car in time, the CCTV will register when you actually leave the premisis.

My wife and son went for a meal here, and we have now received a parking fine. I have just called the pub and explained that my wife was a genuine customer and I will forward the receipt for food, but he said that we still have to pay the fine. We won't be coming back.

Came here for a family meal the evening before going on holiday. Spent £80 on food and drink. Came home from holiday to a £60+ parking fine - which had gone up to £100+ because it hadn't been paid immediately. Never have I ever come across a pub that charges patrons for parking. On a dark, rainy evening the signs about parking charges were not apparent and if we had seen them, we most definitely would not have stayed for food and drink.

We visited the Airport Pub on the 3rd October to celebrate my sons birthday he loves planes it was the perfect choice for a birthday meal. We enjoyed our meal and did a little plane spotting in the heavy rain ☔️We had paid for parking for two hours and we’d left with nearly an hour to spare yet we still received a parking fine! I have provided a screen shot of the payment for parking on my October bank statement and they have still refused the appeal!!! Saying they have no record on their system! I think with the amount of negative reviews relating to parking speaks volumes! This is clearly a money making racket and is absolutely disgusting!

Give this one a miss. Poor food and poor management. You have to pay for the use of their car park (or a hefty fine). Far better places to eat not to far away.

We have just returned from a family meal here this evening 4/11/2020. The food was really good, great quality and large portions. What really makes this place so special is the management and staff! We were met by the most lovely guy at the entrance who appeared to be management, he along with other staff looked after us during our visit, very attentive, very pleasant, nothing too much trouble. This guy in particular is a real asset to this place. Was upsetting to see the place so empty and preparing for another closure due to covid 19. Our hearts went out to the staff, so positive, upbeat and professional even in the most trying times. We will certainly be returning when restrictions allow.

Watch out for the car park it’s monitored by cameras. I took my kids for a day out plane spotting and some food. On leaving I put the kids in the car and my 2 year old said he needed the toilet ( a poo ), it’s a long way back to north wales, so got the kids out went back in, this landed me with a £60 fine because of the cameras take your regards on entry and leaving. I tried arguing my case but enforcement company won’t budge. Personally I will never go back and yes I am bitter about being fined for being a honest customer.

Avoid at all costs dont say I haven't told u be warned cold food .then a parking fine to top it all .car parking scam in progress

Outstanding food ... huge portions served by attentive staff . Really good standard of hygiene and customer service

So after arriving at this pub hearing great things and expecting great service we were greeted with a terrible mannered gentleman named Tom on reception who questioned why we were not wearing masks and demanded to know our medical reasons. He then went on to say we were not allowed into the premises and turned away our family of 4 with 2 children when we asked if we may come in for drinks as he didn't like the fact we stood our ground and told him we don't need to disclose this information. Wouldn't tell us his surname but I will never be returning again. Poor management and disgusting attitude of staff.

Even if you pay for your parking ticket you run a great chance of getting a fine through your door...whatever you do keep your parking receipt for a few months because they are relying on you having discarded it. The pub is good for plane spotting in the beer garden but that’s where it ends, last time I spoke to the manager he seemed tore el in the fact that customers are being stung by his cowboy car park company...you have to pay to park your car at this pub!

What ever you do don't be 1 second late getting back to your car or you will receive a parking fine for £60. The pub should have warning signs all over the place given how strict the car parking company are....but no....not 1 single sign anywhere!!!!!!!!

We had a lovely meal after a day out . We couldn’t book but we were able to get a table after a short wait .we sat outside initially and it was great to watch the planes after no going on 1 this year. We all had burgers which were lovely and there was a great choice. The staff were very friendly and the covid measures are followed very well.

We have been there at the end of August,the carpark been a bit busy so we wait for entrance roughly 15 minutes just to entrance carpark and there were a man who showed people where to park but he doesn't mentioned we have to pay for parking and the signs of charges for parking are not clearly visible when you entered carpark. So after couple of weeks I recieved fine £100 with information when I paid until such date I will be charged ONLY £60. Really disappointed to pay for parking infront of restaurant where you going to spend some money.Other thing is I am not first customer who had this experience why staff of pub don't warn people about cahrge on carpark.I use to like this pub but this experience put me really down and I am not going there any more. There is few more places where you can spots airplanes and have a tasty food with free parking.

Not a cheap breakfast especially when you add on the parking costs. Fair enough to charge for parking if people are just killing time before going to the airport, but we spent about £30 on breakfast for two and feel the parking cost should be deducted from the meal costs. The breakfast was average but friendly staff and quite clean so not a bad experience but just rather pricey for the quality of the food we had.

I used to be regular at this pub, visiting on average once a month with my dad as its close enough by. I would spend an afternoon having drinks and my children could play on the park and my wife would drive, spending a fair amount each time. I have been doing that now for years. No more!! I visited in August with another couple and we must have spent well over £150 on drinks and food. The food has always been pretty average but I knew that going in, but I enjoy having drinks watching the planes so it’s a trade-off I'm willing to make. However I have just been lumbered with a £170 parking fine for being minutes over. I had already spent £5.80 on parking to begin with. When I challenged it with the pub, they were not at all interested. The pub is great for drinks (albeit expensive) but very average for food. And by the looks of things judging by the many other reviews, looks like they go out of their way to send you a £170 fine. If it was a reasonable amount I would take it on the chin. THIS IS NOT!! I will never return to this establishment………………………

I have received a £170 fine from a debt collector today after visiting here for a meal. This is the first I had heard of the fine and the parking company did not try to contact me before passing it on.I have proof of purchase for my parking ticket and the fine is incorrect. I put my son inside my car, packed away the pram and baby items and drove out but there was a que to exit the car park. As my ticket expired whilst I was INSIDE my car trying to EXIT the car park the fine has been processed - £170 for 3 minutes!!!!!! Ridiculous it’s really NOT worth a visit.

A big thank you to Kirsty for her friendly and professional service every time we visit Love Matt :)

We attended the Airport Pub yesterday (27/09/20) to meet up with a group of cyclists who rode from Leeds to Manchester to raise money for a local man. The management were extremely generous by allowing families to park for free and the riders to eat and drink for free!,They also donated towards the sponsorship. Terry the manager was extremely busy but what a friendly guy! He ensured everyone had masks and sat at their table of 6 and didn’t mix with other tables! Food was amazing and the restaurant as always has a great atmosphere! Nice to find a pub where staff cannot do enough for you!

You'd expect that if eating in the restaurant, as we were, that you'd be exempt from paying for parking but no.. you pay regardless! I wonder how many places would survive if they charged for parking, if they weren't in a prime location, which by the way isn't as good as the Runway Park down the road, where you also get commentary on each takeoff/landing. Plus, if you park near the Roper pub (for free), and walk 2 mins - entry to the Runway Park is also free on foot. Outside menu is cutdown version and the food is pricey, £3.50 for McDonalds size portion of fries. In addition all the food we received was just about warm. Much better eating options at the Runway Park (hot and decent portions).The manager also said that outside had table service. In truth, you order online from your table or alternatively go to the outside tent to place an order.When leaving, we re-entered the main building and were abruptly addressed by the manager for not wearing a mask... my honest mistake and not intentional... but I didn't think it necessitated such a reaction.Nevertheless I apologised and put on my mask, only to be told that I'm also walking the wrong way on the one-way system. I said i didn't see the sign, and the rude manager said there is a "big" sign outside (see attached). I guess he was the one who also decided to prefix the menu items with XL hotdog and XL fries, which they certainly were not.Despite being 1.5 metres from the front door, I was directed to walk the 10m back through the restaurant to leave the "correct" (and presumably safer in his mind) way.Maybe the manager should pay more attention to the fact that his staff are wearing their masks around their necks and not over their mouths instead, if he's so concerned about people's safety - but I get the impression he is someone who enjoys being abrupt (and soooo powerful) instead.

World class customer service as always ! The food is 10/10 and the staff and Terry are the best ! We’ll see you again soon ! Mel :)

We had breakfast here and sat outside. Average food and service wasn't the best The parking charges are an absolute rip off and as the food is average at best I doubt I'll be back

i received a penalty fine even though i paid at the time... pulling into the car park, i didn't have any change or a way to pay, i ran in to the pub ordered a cup of tea went back out paid the fee at the meter, stayed for about half an hour, 3 weeks later i gets a fine through the post .... needless to say i WONT Be visiting again, I also believe im not the only person this has happened too, So be careful , keep your receipt and any proof you can

Good food and service it’s a great place to go and eat with family or friends I would definitely reccoment

Visited a couple of times in the past and on both occasions the food very good this time SHOCKING! Visited as a family ordered Nachos, battered shrimp twisters, 2 donner burgers, childs cheese burger and a naked surf and turf burger. The only times that were half reasonable were the battered shrimp twisters and baked surf and turf burger although the surf and turf burger was just borderline half reasonable. The toppings on the nachos were just thrown on top meaning once you had eaten the nachos on top you was met with plenty of plain nachos, the beef brisket on top was dry and chewy way over cooked, the 2 donner burgers way over cooked and chewy the same can be said for the child’s cheese burger even after taking on bite my 8 year old complained and when a child complained and you know it’s bad as they’ll eat just about anything. I didn’t say anything at the time whilst there as the restaurant was busy with it being bank holiday and the last day for eat out to help out. I called the brewery the next day to raise my issues and spoke with someone who said she would investigate and get back to me 3 days later nothing so called to chase and had to leave a voicemail, heard nothing back by the Monday/Tuesday so call again to chase to be told the person I had spoken with had simply gone on annual leave very poor to just go on annual leave without letting the customer know who’s waiting for an update I could have been waiting for an update that was never gonna come. Did eventually get through to someone who took my issues and spoke with the restaurant, she did apologise for the issues and mentioned how busy the restaurant was although to be fair she did state that wasn’t a valid excuse, she did say she wished I’d have said something at the time but appreciated why I didn’t and also apologised for the other person just going on annual leave without even a quick email to update me, what disappointments me more while I appreciate the apology that’s just words, she said she looked forward to welcoming us back soon but that won’t be happening while an apology goes someway a gesture of goodwill to come back goes even further at the end of the day we’re just not talking about the quality of the food but also a customer expertise advisor directly at the brewery just leaving everything virtually ignored. NOT VERY GOOD AT ALL

Nice looking pub,great location,overcooked ,tateless rubber burgers,small tasteless portion of fries,expensive childs food,rip off ANPR parking,Avoid

Spent £60 on lunch with the kids, (food was average). Paid for 2 hrs parking, returned 1h55 m later and left. Was sent £100 PCN from parking firm as they clock you driving in and out, and dont account for the time is takes to get there crap machines to work. Restaurant didn't want to know. Never again.

We went for a family few hours out. Spent a fortune on a couple of drinks and food!!We paid for 2 hours parking. We was back in the car 1 minute before the ticket ran out. But received a parking ticket from the parking company. The pictures and times shown was us entering the car park and us leaving. Which was 4 minutes over 2 hours. Yet we was back in our car and left the parking space before the ticket actually ran out. They time you from entering the car park and leaving the car park not actually from when you buy the ticket and when you start to drive off!!! This is absolutley disgusting.. £100 fine for absolutley nothing!! The company aren't even answering calls. Robinsons brewery should be ashamed of them selves!!

Second time visiting the airport pub, great experience both times! The pub is very well organised as soon as you enter till when you leave and all clean! Food is great, nice a hot and quick! Staff lovely Thankyou to Sarah and Beth who served us and made our afternoon very welcoming! Will never understand all these bad reviews about the car parking situation! Make sure you are out before the ticket runs out guys...or pay extra?simple.

Having been turned away on a previous visit due to the kitchen closing in 15 minutes we gave this place another go. Quick pleasant service, good interaction from our waitress. American style menu, burgers, ribs, dirty fries. Food definitely impressed our group, worth the price!

Agsinst our better judgement we gave this place another try...it was worse than our previous visits! Rude management, over priced and poor food and drinks and a atmosphere that is far from customer friendly. Beware of the car park also because you have to pay for the pleasure of spending your hard earned money in this place...input your reg number wrong into the machine or go a few minutes over your time and you will be hounded by the Private Car Park Company and their cowboy connections who they employ. Seriously, do yourself a favour and go elsewhere or visit the nearby Aviation viewing park which is easy to park, great facilities for kids and a really nice cafe/ restaurant to eat and drink.

I visited on Saturday with my mum and Autistic nephew who struggles in new places and just wants to run off. We came in to a lady who told us we had fill in the tracing form which was fine my mum did this as I did parking outside, I came in and my nephew had tried to run off. He had a sun flower lanyard on which I’m not sure if your pub is aware it’s for hidden disabilities. Which I pointed out to her and said he wears it so other people are aware. The lady then said you shouldn’t be running off and we need to control him so he doesn’t run off. Which I understand with the social distancing but the way she spoke to him was not very good, he knows to stay away from people but maybe if that’s the case you need staff monitoring outside aswell as inside.... She gave us a table inside to which I said no we will go outside so he can play outside. So we sat in the outside area under the shelter and order food, no issues the food. Just the servers and you only did fizzy drinks and not even a fruit shoot with a the kids meal deal?The 3 lads behind the bar were closing up around 7pm and the language was disgraceful. I even said to my mum did you hear him swearing and she said yeah he was doing it before.... for a ‘child friendly pub’ not what you expect. Also 2 children were sat on the climbing frame, granted they shouldn’t of been sat on the outside of the ‘plane’ but one of your meme bees of staff a young lad shouted ‘get inside or get off it now!!’ Another parent heard this and we even exchanged conversation and said that was abit out of order. Like I said previously food was good, maybe a chat with your staff on how to deal with the issues I have raised.

Went yesterday for food the food was very expensive for what you got on the plate unsure that this was because of the eat out to help out offer but the staff inside the pub pulled there faces when asked a question and was in a rush to get us out very unprofessional

Beware of this pub , the food is dry and long waiting times . And also you have to pay to park which can cost upto 3 pounds , and if you go over they will the company who looks after the car park charge you upto 100Pounds . Just for being over by 5 min - stay well away .There is also a sign saying the pub won’t help if you even go over by 5 min.So you have to pay for parking and pay for cold food

Visited today with a friend, were greeted politely and pleasantly at the door by "Tom" who explained their system etc. We had lunch which was excellent, the burger was huge ! The staff were always cleaning which was good to see. When we left, staff spoke to us which is a rarity these days in most Pubs. Our compliments to the Management and Staff of this very professionally run operation. ( I am a former Licensee).

We were so excited to visit this pub. As soon as we got there the manager who was hosting was snappy and rude, maybe due to it been busy but you don’t expect a rude welcoming as we did. We explained we would be eating. We were never told if we sat outside there was a different/ very limited menu to inside. We had a drink outside, the children’s play area is brilliant and the view of the airport is great! We went in side and ordered some food ... very poor food. We all ordered different dishes, to be honest none of them were great. Very over priced and the food you’d expect at a weatherspoons. The young lady serving us was brilliant, very friendly. Maybe the female manager can take some notes from her.

Came here for breakfast this morning, very well organised for social distancing and sanitiser available. Lovely full English breakfast, nice coffee too. Fantastic view of the runway and great service from staff. We will definitely return! Thankyou

Dont go! You have to pay for parking £1 for 5 mins on the bouncy castle. Seperate menu for outdoor eating which is overpriced burgers (mcdonalds are better) Indoor menu isnt much better. The only good thing is the childrens play area

We have just visited for the first time having heard about the great garden out the back overlooking the runway. When we arrived we had to pay for parking which I can understand as it is on the airport however it was quite expensive at 5.40 for 3 hours! Inside the staff were friendly and the decor was really nice however, being a nice hot sunny day we wanted to sit outside. We arrived about 11am so we could have brunch before 1130 however we were told that if we sat outside we can only order from the outside bar which has a different menu. We wanted to sit outside so we went and had a look at the menu. It was all hotdogs, burgers, chips, nachos etc, not the same menu they were serving inside. We were disappointed at this but we did order nachos anyway as we were hungry, we paid £5 for literally about ten nachos in a box with a but of cheese on top, really poor. Such a shame they don't serve the same menu outside as this would make it the perfect place. The play area for kids is good and they had a bouncy castle for a pound. Just the food really let it down wouldn't return in a hurry unless I wanted to eat insude but then you can't see the planes!

My first visit to this establishment and was impressed had a superb hot meal with a drink Beth who served me was fantastic exceptional outstanding customer service. Will definitely re visit Beth is a credit to your business

Popped in after parking car in jetparks as we were going on a family holiday.Not as many planes flying as usual but the pub was friendly and the staff were really good., and well organised re Covid regulations Ordered chicken wings with chips which were nice.Good selection of drinks as well.kids always enjoy this place before going away on their holidays.Bouncy castle on sitePlenty of seating areas inside and out.Kirsty who looked after us was superb and despite it being busy we didn’t wait too long for our food and drinks.She even sorted out a taxi for us to our airport hotel. Im sure it’s been difficult for staff who have been unable to work during the pandemic but the staff here had a positive attitude and a smile on their faces. We will be returning again.Thank you

Visited during a weekend of plane spotting. Place was full called up spoke to Tom and he got us in. Carpark easy to do £7 for 4 hours. Sat inside. Ordered food. ATC burger pizza and Cajun chicken salad. All meals soooo good. Went outside for drinks and watch planes. A must for plane lovers.

Visited on our first trip out after lockdown. Paid for parking, and only planned to stay for an hour. As we were leaving, urgently needed to visit the toilet and as a result we were a little over five minutes late from parking to leaving. The SMART PARKING company, who are renowned for their brutal tactics, account for time from entering the car park (regardless of how long you take to park) to the time of leaving, so issued a notice for being 12 minutes overdue. That is £5.00 a minute! I have paid it rather than facing the stress, but if Robinsons insist on using this outfit to manage the parking on their sites I have to question whether they deserve my (or anybodys) business. They insist on their website that their food prices reflect the cost of parking. I didn't see much evidence of that either.

All I can say is, well done to the team at the airport pub, very clean, one way systems and staff lovely and friendly and very helpful! Food came out quick and hot and it was lovely, happy customers here 😊.

Absolute poor food arrived cold half order missing not the girls fault manager was in and blatantly shouted at staff in front of customers poor excuse for food and to top it of £3.50 for parking first and deffo lat time

Typical bar food was hot and came quickly, in the days of distancing they were clean and safe at all times. Sarah the waitress was friendly and helpful. I read the reports in parking and will wait and see what happens but when I asked about it the waitress asked for our registration and put the details into an iPad, hopefully this stops the fines. All in all a really decent bar restaurant and would recommend to everyone in the area

The pub itself is a lovely place to eat and really enjoyable for seeing the planes. However I arrived at the pub and there was a big que to get a ticket, due to this I didnt put the time from when I drove through the car park onto my ticket has now resulted to me get a £60 fine which I appealed twice and have been ignored, I have now received a letter this morning saying I owe them £170!! £170 for being a couple of minutes over my parking time due to the length of the que!! I cannot get through to either smart parking or the debt recovery company. Any advice?

Visited on the 1st March to pick up family from the airport, so we thought we would make a nice night of it and treated ourselves to a pub tea at the pub, nothing wrong with food nor staff only when my husband when to pay for the parking he paid what the machine said he owed and wham, hit with a huge charge two weeks later, this happens on a regular occasion, so unless you want a huge fine to pay than don't bother going!

I see Airport Pub have done nothing to stop using Smart Parking who are a company that flouts parking rules to extract fines from people using the facilities.....so I'll post my review again. Absolutely disgraceful establishment for allowing Smart Parking Ltd to send out £100 "fines" for flouting their parking rules. Yes we know all about the so called 10 minutes “grace period”. In other words if you go 11 minutes over expect a £100 “invoice” even if you’re mithered to death putting children into the car. Well guess what? Smart Parking Ltd blatantly flout parking rules as required by the Freedom Of Protection Act 2012. So don't be duped into paying any "fines", just visit Pepipoo fightback forums to find out how to get your parking charge cancelled. Oh and don't visit The Airport Pub & Grill again until they provide free parking for customers and stop using Parking Scam Companies. By the way the place itself is nice enough and the food wasn't bad. But £100 extra for a burger leaves a very bitter after taste. Have a nice day.

I went here to celebrate a friend's birthday, him being an avid plane spotter. Food, beverages and service were all excellent, I had no complaints at all.My only issue is that my friend had paid the parking fee as we arrived so I thought nothing about it. I was a little surprised therefore to receive a fine some 19 days later of £100 for unpaid parking.I'm quite prepared to write this expense off to experience as I do not contest the fact that I was there at the alleged time but it's an experience I will NEVER repeat.I'd like to say I'd recommend this establishment - as I said, excellent food and service but ONLY if you arrive on foot. Sadly, I will never visit there again.Drivers beware.

He estado aquí hace un par de años y lo pasé muy bien con buena comida, pero volví recientemente y tuve una experiencia extremadamente pobre. Al llegar, la señora que nos acomodó fue encantadora pero desde entonces el servicio fue impactante. . el personal parecía descontento y se mostró grosero, nos preguntaron abruptamente "¿estás listo?" por uno y cuando nuestra comida llegó, se estrelló sobre la mesa, la comida era normal si eso podía ser de mejor calidad en Wetherspoons para ser justos. El único miembro del personal que parecía no poder soportar su trabajo era la señora de la puerta, como dije antes, era amable.Nos hicieron sentir incómodos y, como si fuéramos un problema, ¿no estamos seguros de por qué?Es una pena que hace 2 años fue genial, pero no volveré.